College Nine / Ten Dining Hall - UC Santa Cruz - Student Housing ...
College Nine / Ten Dining Hall - UC Santa Cruz - Student Housing ...
College Nine / Ten Dining Hall - UC Santa Cruz - Student Housing ...
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<strong>UC</strong> <strong>Santa</strong> <strong>Cruz</strong> <strong>Dining</strong> - Survey 2009<br />
Type: Frequency Report<br />
Date: 3/19/2009<br />
Filter using: <strong>Dining</strong><strong>Hall</strong> Please select the dining hall that you visit most often: = <strong>College</strong> <strong>Nine</strong> / <strong>Ten</strong> <strong>Dining</strong> <strong>Hall</strong><br />
Number of responses analyzed: 670<br />
Total number of responses collected: 2202<br />
Created using Vovici EFM Community
Cleanliness: How clean and presentable is <strong>Nine</strong>/<strong>Ten</strong>?<br />
Response Frequency Count<br />
Really nice and welcoming 50.6% 337<br />
Okay, looks fine 45.2% 301<br />
Needs improvement 4.2% 28<br />
Not Answered 3<br />
Mean 1.536<br />
Standard Deviation 0.577<br />
Valid Responses 666<br />
Total Responses 669<br />
Created using Vovici EFM Community
Quality: How do you feel about the quality of the food that is served?<br />
Response Frequency Count<br />
I’m more than satisfied. I think its great! 7.3% 49<br />
Most of the time it’s cooked, seasoned, and<br />
presented well<br />
52.9% 354<br />
Could be better 39.8% 266<br />
Mean 2.324<br />
Standard Deviation 0.605<br />
Valid Responses 669<br />
Total Responses 669<br />
Created using Vovici EFM Community
Variety: Do you find enough variety and new menu options at <strong>Nine</strong>/<strong>Ten</strong> to<br />
satisfy you?<br />
Response Frequency Count<br />
Yes, I’m very satisfied with the variety of<br />
food and cooking styles<br />
8.7% 58<br />
Pretty much find what I want 35.1% 233<br />
No, it’s seems to be the same most of the<br />
time<br />
56.2% 373<br />
Not Answered 4<br />
Mean 2.474<br />
Standard Deviation 0.652<br />
Valid Responses 664<br />
Total Responses 668<br />
Created using Vovici EFM Community
MenuItems: Do you find that you can get the posted menu items on a regular<br />
basis?<br />
Response Frequency Count<br />
I almost always can get what I want 24.3% 161<br />
Most of time; sometimes they run out of<br />
selections<br />
No, the items seem to change from what I<br />
see on the menu online or menu boards<br />
61.9% 410<br />
13.7% 91<br />
Not Answered 6<br />
Mean 1.894<br />
Standard Deviation 0.608<br />
Valid Responses 662<br />
Total Responses 668<br />
Created using Vovici EFM Community
Staff: Does the staff at <strong>Nine</strong>/<strong>Ten</strong> greet you and offer service when needed?<br />
Response Frequency Count<br />
Yes, I like going into the facility to see the<br />
friendly faces; some staff know me by name<br />
27.2% 182<br />
Everyone is nice, nothing special 63.2% 422<br />
No, they seem to ignore me 9.6% 64<br />
Mean 1.823<br />
Standard Deviation 0.581<br />
Valid Responses 668<br />
Total Responses 668<br />
Created using Vovici EFM Community
Speed: Do you get your food quickly and conveniently?<br />
Response Frequency Count<br />
Absolutely, I always get my meal quickly<br />
and have time to eat<br />
Frequently I have enough time to get what I<br />
want and eat<br />
42.0% 280<br />
53.2% 355<br />
No, it takes too long 4.8% 32<br />
Not Answered 1<br />
Mean 1.628<br />
Standard Deviation 0.574<br />
Valid Responses 667<br />
Total Responses 668<br />
Created using Vovici EFM Community
Managers: Do you know or recognize the managers?<br />
Response Frequency Count<br />
Yes, I see them frequently and know who<br />
they are<br />
38.2% 255<br />
I can tell who the mangers are if I need one 41.9% 280<br />
No, they are not familiar to me 19.9% 133<br />
Mean 1.817<br />
Standard Deviation 0.740<br />
Valid Responses 668<br />
Total Responses 668<br />
Created using Vovici EFM Community
Overall: Considering all of the previous criteria, I think <strong>Nine</strong>/<strong>Ten</strong> meets my<br />
expectations...<br />
Response Frequency Count<br />
almost all of the time 26.2% 175<br />
often 58.0% 387<br />
rarely 15.7% 105<br />
Not Answered 1<br />
Mean 1.895<br />
Standard Deviation 0.640<br />
Valid Responses 667<br />
Total Responses 668<br />
Created using Vovici EFM Community
MealPlanRating: How satisfied are you with your current meal plan?<br />
Response Frequency Count<br />
Exceeded my expectations 20.2% 135<br />
Met my expectations 65.5% 437<br />
Did not meet my expectations 14.2% 95<br />
Mean 1.940<br />
Standard Deviation 0.585<br />
Valid Responses 667<br />
Total Responses 667<br />
Created using Vovici EFM Community
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