Closed Loop Incident Process
Closed Loop Incident Process
Closed Loop Incident Process
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From Fault Detection To Recovery & Closure<br />
<strong>Closed</strong> <strong>Loop</strong> <strong>Incident</strong> <strong>Process</strong> solution for ITIL Event and <strong>Incident</strong><br />
Management<br />
Event Generation<br />
& Detection<br />
Recovery &<br />
Closure<br />
Event Correlation<br />
& Business<br />
Impact<br />
Resolution<br />
<strong>Incident</strong><br />
Submission<br />
9<br />
Investigation &<br />
Diagnosis<br />
ITIL <strong>Process</strong><br />
Event Management<br />
<strong>Incident</strong> Management
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