AGRICULTURAL PRODUCE MARKETING COMMITTEE (MARKET ...

AGRICULTURAL PRODUCE MARKETING COMMITTEE
(MARKET OF NATIONAL IMPORTANCE)
(Government of National Capital Territory of Delhi)
New Office Complex, NFM Phase-II, AZADPUR, Sarai
Pipal Thala, DELHI –110033
Tender For
Supply and Implementation of Hardware, Network, System
Software and Warranty Support for Integrated Mandi
Management System (IMMS)
Cost of Tender: Rs. 1000/-
Last Date of Issue of Tender: 25 th March’08
Last Date for Submission of Bids: 27 th March’08

Tender for Hardware, Network, System Software for APMC- Computerization Project
PRESS NOTICE INVITING TENDER ........................................................ 5
PART-I: FUNCTIONAL AND TECHNICAL SPECIFICATIONS .................... 8
1 INTRODUCTION .............................................................................. 8
1.1 ABOUT APMC, AZADPUR....................................................................... 8
1.2 APMC, AZADPUR COMPUTERIZATION PROJECT........................................... 10
1.3 SCOPE OF WORK AND DELIVERABLES ...................................................... 10
1.4 STRUCTURE OF THIS DOCUMENT ............................................................ 19
2 PROPOSED SYSTEM OVERVIEW .................................................... 20
2.1 APPLICATIONS OVERVIEW .................................................................... 20
2.2 APPLICATION ARCHITECTURE AND APPLICATION SYSTEM DESIGN .................... 22
3 TECHNICAL REQUIREMENTS......................................................... 24
3.1 NETWORK ARCHITECTURE AND SYSTEM DESIGN ......................................... 24
3.2 EXISTING IT INFRASTRUCTURE AT APMC................................................. 31
4 OPERATIONAL REQUIREMENTS .................................................... 34
4.1 INTRODUCTION................................................................................. 34
4.2 HARDWARE AND SOFTWARE.................................................................. 34
4.3 IMPLEMENTATION SCHEDULE ................................................................ 35
4.4 PERFORMANCE AND SPARES.................................................................. 36
4.5 SUPPORT REQUIREMENT...................................................................... 36
4.6 PROJECT MANAGEMENT....................................................................... 36
4.7 DOCUMENTATION .............................................................................. 38
4.8 TRAINING REQUIREMENT ..................................................................... 38
4.9 SERVICE LEVEL AGREEMENT ................................................................. 38
4.10 HANDOVER CLAUSE............................................................................ 39
4.11 PAYMENT SCHEDULE AND TERMS............................................................ 40
5 TESTING AND USER ACCEPTANCE................................................. 41
5.1 ACCEPTANCE CRITERIA........................................................................ 41
5.2 FUNCTIONAL REQUIREMENT.................................................................. 41
5.3 FINAL ACCEPTANCE TESTS ................................................................... 43
5.4 TECHNICAL AUDITS FROM TIME TO TIME.................................................. 44
PART – II: COMMERCIAL TERMS AND BID DOCUMENTS..................... 45
6 BID DOCUMENTS........................................................................... 45
6.1 DISTRIBUTION OF TENDER DOCUMENTS................................................... 45
6.2 COST OF BIDDING ............................................................................. 45
6.3 LIST OF DOCUMENTS COMPRISING THE TENDER.......................................... 45
6.4 BID STRUCTURE................................................................................ 45
6.5 PRELIMINARY PROCESS TO BE CONFIDENTIAL............................................. 47
7 BIDDING PROCESS........................................................................ 48
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Tender for Hardware, Network, System Software for APMC- Computerization Project
7.1 PROPOSAL SUBMISSION, FORMAT AND SIGNING ......................................... 48
7.2 AMENDMENT OF TENDER DOCUMENT .................................................... 49
7.3 LANGUAGE OF PROPOSAL ..................................................................... 49
7.4 BID SECURITY AND EARNEST MONEY DEPOSIT (EMD)................................. 49
7.5 VENUE FOR SUBMISSION OF PROPOSALS ................................................... 50
7.6 LATE PROPOSALS............................................................................... 50
7.7 MODIFICATION, SUBSTITUTION & WITHDRAWAL OF PROPOSALS ..................... 50
8 TECHNICAL BID EVALUATION....................................................... 51
8.1 VENUE OF OPENING TECHNICAL PROPOSALS.............................................. 51
8.2 GENERAL GUIDELINES FOR OPENING OF PROPOSALS.................................... 51
8.3 OPENING OF TECHNICAL PROPOSALS....................................................... 51
8.4 CLARIFICATION OF PROPOSAL ............................................................... 52
8.5 CORRECTION OF ERRORS ..................................................................... 52
8.6 EVALUATION PROCEDURE..................................................................... 52
9 COMMERCIAL BID EVALUATION ................................................... 53
9.1 VENUE OF OPENING OF COMMERCIAL PROPOSALS ....................................... 53
9.2 OPENING OF PROPOSALS ..................................................................... 53
9.3 CLARIFICATION OF PROPOSALS.............................................................. 53
9.4 CORRECTION OF ERRORS ..................................................................... 54
9.5 EVALUATION PROCEDURE AND CRITERIA .................................................. 54
9.6 ACCEPTANCE OR REJECTION OF PROPOSALS .............................................. 55
10 AWARD OF CONTRACT ............................................................... 56
10.1 NOTIFICATION OF AWARD.................................................................... 56
10.2 SIGNING OF CONTRACT ....................................................................... 56
10.3 IMPLEMENTATION/ PERFORMANCE SECURITY ............................................. 56
11 LEGAL CONDITIONS OF THE CONTRACT.................................... 57
11.1 CONFIDENTIALITY.............................................................................. 57
11.2 PRICES ........................................................................................... 58
11.3 APMC, AZADPUR’S RIGHTS.................................................................. 59
11.4 SUBCONTRACTING BY THE BIDDER ......................................................... 59
11.5 SPECIFICATIONS................................................................................ 60
11.6 APMC, AZADPUR’S RIGHT TO INSPECT GOODS .......................................... 60
11.7 DELIVERY OF MATERIALS AND RELATED DOCUMENTATION............................. 60
11.8 INCIDENTAL SERVICES ........................................................................ 61
11.9 WARRANTY...................................................................................... 62
11.10 AUTHORITY OF PERSON SIGNING THE CONTRACT ON BEHALF OF THE BIDDER.... 63
11.11 SETTLEMENT OF DISPUTES AND ARBITRATION ........................................ 63
11.12 INSOLVENCY AND BREACH OF CONTRACT............................................... 65
11.13 DEFECT AND JURISDICTION OF CONTRACT ............................................. 66
11.14 FORCE MAJEURE CLAUSE.................................................................. 66
12 GENERAL TERMS AND CONDITIONS .......................................... 67
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Tender for Hardware, Network, System Software for APMC- Computerization Project
12.1 THE BIDDER MUST STUDY THE TERMS AND CONDITIONS BEFORE RESPONDING TO THE
TENDER DOCUMENT...................................................................................... 67
12.2 THE TENDERS OF THE BIDDERS WHO RESORT TO CANVASSING OF ANY KIND FOR
MAKING THE AWARD OF WORK IN HIS FAVOR WILL BE LIABLE TO BE REJECTED................ 67
12.3 OTHER REQUIREMENTS........................................................................ 67
12.4 REQUIREMENTS FROM APMC, AZADPUR................................................... 67
12.5 TIME BEING ESSENCE OF THE CONTRACT................................................... 67
12.6 RESPONSIBILITY FOR COMPLETENESS....................................................... 67
13 MISCELLANEOUS........................................................................ 68
13.1 CORRUPT, FRAUDULENT AND UNETHICAL PRACTICES..................................... 68
13.2 NOTICES......................................................................................... 68
13.3 USE OF DOCUMENTS AND INFORMATION................................................... 68
13.4 CURRENCY OF THE PROPOSAL................................................................ 69
13.5 PERIOD OF PROPOSAL VALIDITY ............................................................. 69
ANNEXURE 1: TECHNICAL PROPOSAL LETTER .................................... 70
ANNEXURE 2: INDICATIVE BILL OF MATERIALS & PRICE SCHEDULE. 72
ANNEXURE 3: SPECIFICATIONS AND COMPLIANCE............................ 76
ANNEXURE 4: PRESENTATION AGENDA ............................................ 120
ANNEXURE 5: LIST OF APMC, AZADPUR SITES ................................. 121
ANNEXURE 6: COMPANY PROFILE..................................................... 122
ANNEXURE 7: TECHNICAL PROFILE .................................................. 124
ANNEXURE 8: FORMAT FOR REPORTING ADDITIONAL
FUNCTIONALITIES/SPECIFICATIONS ............................................... 125
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Tender for Hardware, Network, System Software for APMC- Computerization Project
AGRICULTURAL PRODUCE MARKETING COMMITTEE
New Office Complex, NFM Phase-II, AZADPUR, Sarai Pipal
Thala, DELHI –110033
Website: www.apmcazadpurdelhi.com
e-mail: awmdlaja@hub.nic.in
Phone: +91-11-27691747/27691804/27691807/27691747
Press Notice Inviting Tender
Sealed item rate tenders are invited on two bid system basis on behalf of
Secretary, Agricultural Produce Marketing Committee, Azadpur upto 3.00 PM on date
indicated below from the established, reputed & reliable IT Hardware providers having
minimum ISO 9001:2000 certificate who have adequate past experience of the works of
similar nature of specified magnitude for the under mentioned work:
S. No. NAME OF WORKS Earnest
Money
(Rs.)
1. Computerization of
APMC Azadpur
S.H.:- Supply and
Implementation of
Hardware,
Network, System
Software and
Warranty Support
for Integrated
Mandi Management
System (IMMS)
Rs.
3,80,000/-
(Rupees
Three
lakhs
eighty
thousand
only)
Cost of
Tender
(Rs.)
1000/-
(Rupees
one
thousand
only)
Time of
Delivery
Last date
for issue of
Tender
Documents
8 weeks 25 th
March’08
Last Date of
receipt of
tender &
opening of
technical
bid
27 th
March’08
The earnest money as indicated above shall have to be deposited by the tenderers along
with application for issue of tender by a Bank Draft/Pay order of a
scheduled/nationalized banks or call deposited receipt in favour of Agricultural Produce
Marketing Committee, Azadpur.
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Tender for Hardware, Network, System Software for APMC- Computerization Project
1. Eligibility Criteria:
(i) The agencies / firms should have satisfactory completed three works of
similar nature each of value not less than Rs. 75 Lakhs or two similar woks
each of value not less than Rs. 1.1 Crore or one similar nature work of value
not less than Rs. 1.5 Crore in Central Govt./State Govt./Public Sector
Undertakings / co-operatives during the last five years ending December,
2006.
(ii) The agencies / firms should have satisfactorily completed three projects of
LAN and WAN implementation of not less than 120 nodes.
(iii) Consortiums / Joint Ventures are not accepted.
(iv) The successful installation certificates issued by the officer of the client of the
rank of Executive Engineer or equivalent will have to be furnished along with
the application. The successful installation certificate must clearly indicate the
past work done. If work is not done in a Government department then along
with the experience certificate proof of income tax deducted at source (TDS)
has to be produced without which experience shall not be considered. The
experience certificate should indicate:-
(a) The date of start and date of completion of work.
(b) Nature of work.
(c) That the work has been completed satisfactory.
(d) Amount of work completed.
2. If any information furnished by the tenderer is found incorrect at any stage, then his
tender shall be rejected.
3. As following:
3.1. The tenderer shall submit the offer under two Bid system i.e. Technical Bid and
Commercial Bid in a sealed envelope. Packet “A” marked as Technical Bid shall
also have documents in support of eligibility criteria, Packet “B” marked
Commercial Bid shall have tender forms, rates, schedule of quantity.
3.2. In case of downloaded tender the earnest money deposit and cost of tender, in
the form of Demand Draft shall be kept in a separate sealed envelope marked
EMD / CTD.
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Tender for Hardware, Network, System Software for APMC- Computerization Project
3.3. All the sealed envelopes as in 3.1 and 3.2 above shall be kept in a separate
bigger size sealed packet-mentioning Name of work, NIT No. and due date of
opening.
4. No clarification regarding this tender document shall be entertained individually.
5. The bidder can seek any clarification before seven days of the submission of the bid.
No clarification would be provided thereafter.
6. The tenders shall be received on XX upto 3.00 P.M and Technical Bid shall be
opened on the same day at 3.30PM in the office of the Secretary, Agricultural
Produce Marketing Committee, New Office Complex, NFM Phase-II, AZADPUR, Sarai
Pipal Thala, DELHI –110033 in the presence of tenderers or their authorized
representative who may like to attend. Tender received after the prescribed time
and date shall not be considered.
7. The date and time for opening of Commercial Bid shall be intimated later on. The
commercial bid shall be opened only for those tenderers, who are technically
qualified and comply with all the terms and conditions of the tender. In this regard
decision of competent authority shall be final and binding upon all parties. The APMC
reserves the right to reject any or all the tenders without assigning any reason.
8. The NIT can be seen on website www.delhigovt.nic.in and
www.apmcazadpurdelhi.com and the tender documents can also be downloaded
from the above websites. In case of downloaded tender, the cost of tender and
earnest money in the form prescribed above shall be enclosed as prescribed above
in the tender failing which, the tender shall not be considered.
Executive Engineer
Agricultural Produce Marketing Committee, Azadpur
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Tender for Hardware, Network, System Software for APMC- Computerization Project
PART-I: FUNCTIONAL AND TECHNICAL SPECIFICATIONS
1 Introduction
1.1 About APMC, Azadpur
The Azadpur fruit and vegetable market, spread over an area of 43.65 Acres was
constructed by the Delhi Development Authority in the year 1977. In the New Sabzi
Mandi (NSM) the allotments of Shops to Traders was made and the market was
maintained by APMC till 01.12.1979 after which, the maintenance of services of the
market was handed over to APMC, Azadpur. Subsequently about 33 Acres of more land
was acquired by APMC, Azadpur to develop a New Fruit Market (NFM) contiguous to the
existing New Sabzi Mandi (NSM) at Azadpur.
The Azadpur market, rechristened as Ch. Hira Singh Fruit & Vegetable market, Azadpur
operates as per the Delhi Agricultural Marketing, Regulation Act, 1998 and the Delhi
Agricultural Produce Marketing (Regulation) General Rules, 2000. Also the Azadpur
market has been declared as Market of National Importance on 07.01.2004. The
purpose of regulation is to ensure orderly marketing to safeguard the interests of both
producers/sellers and consumers by eliminating any malpractices like short payment,
delayed payments, unauthorized deductions and indulgence of too many intermediaries.
The aim is to ensure such economic, legal and infrastructural conditions that are
conducive to competitive marketing.
Further Okhla fruit and vegetable market was developed by APMC and handed over to
APMC Azadpur as its sub-yard in1987 and the maintenance of services for this Okhla
Sub-yard is being done by APMC, Azadpur. The activities performed at the Okhla Subyard
are mostly similar to those in Azadpur but only at a smaller scale.
The Azadpur Railway Station has also been declared as a subsidiary yard of the principal
market of Azadpur for fruits like banana, orange and mango coming from southern
states.
APMC Azadpur also developed a farmers market at Kissan Haat, Chattarpur to avoid the
middleman and enable consumers to buy the Fruit & Vegetables on reasonable rates
directly from the Farmers. As a result the life span is increased & the consumers may
obtain fresh and qualitative fruit & vegetables. The maintenance of Kissan Haat is done
by APMC, Azadpur.
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Further to this, land was acquired by APMC, Azadpur on the sides of GT Road in Tikri
Khampur area for the development of fruit market. At present a check post has been
constructed for incoming fruit carrying trucks coming to Delhi from the Northern Hill
States of Jammu & Kashmir and Himachal Pradesh. The maintenance of this land is
done by APMC, Azadpur and at present the land is being used for halting and parking of
vehicles, which are mainly trucks, heading towards the Azadpur mandi. It is proposed
that a fruit market will be made at this land.
The Ch. Hira Singh Wholesale Fruit And Vegetable Market, Azadpur or the Azadpur
Mandi, as it is commonly called, is today the biggest Fruit and Vegetable Market in the
continent of Asia. This is the Market of National Importance (MNI) and has assumed the
character of a National Distribution Centre for important fruits like Apple, Banana,
Orange, Mango etc. and vegetables like Potato, Onion, Garlic, Ginger etc.
At present APMC-Azadpur has the following departments/branches:
1. Gate
2. Information Technology (IT)
3. Enforcement
4. Market Information Systems (MIS)
5. Assessment Demand and Collection (ADC)
6. Accounts
7. Licensing
8. Engineering
9. Estate Management
10. Co-ordination
11. Nodal
12. Workshop
13. Legal & Prosecution
14. Administration
15. Dispensary
16. Vigilance
17. Security
18. Sanitation
19. Care Taking
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Tender for Hardware, Network, System Software for APMC- Computerization Project
The operations of APMC – Azadpur are spread across the following locations:
1. Azadpur, Delhi
a. Main Office Complex at Azadpur
b. Fruit and Vegetable Mandi at Azadpur
c. Sub-yard Kela Siding, Azadpur
2. Sub-yard at Okhla
3. Kissan Haat at Chattarpur, Mehrauli
4. Check Post at Tikri Khampur
1.2 APMC, Azadpur Computerization project
As transactions increase in volume and the needs at APMC, Azadpur become more and
more complex it becomes obvious to look for better efficiency and greater convenience
as well as better returns. APMC, Azadpur believes that its employees should be able to
concentrate fully on main and value added functions and spend little time on repeated
work like preparing routine reports and statements.
Thus to ensure meeting of objective and delivery of quality services to its stakeholders,
it becomes imperative that the processes are efficient, and suitably enabled by
technology. The recent stride in Information Technology presents new opportunities for
process improvement and efficiency enhancement within the Organization. With this aim
in mind, APMC has undertaken the ‘APMC, Azadpur Computerization project’.
The main objectives of the computerization of APMC, Azadpur are as follows:
1. Ease of Administration and reduction in Manual work
2. Improving Revenue generation and collection from Market Activities
3. Improving the Quality of Service and Information to all the market functionaries
and farmers
4. Centralized storage and access to Internal and Market related Data
1.3 Scope of Work and Deliverables
The scope of the project involves complete supply, design, implement, final acceptance
tests of LAN, WAN, Hardware and related products and services for the Computerization
of APMC, Azadpur. The entire activity should be completed as per the Project Plans.
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Tender for Hardware, Network, System Software for APMC- Computerization Project
The Detailed Bill of Materials and Specifications annexed with this TENDER may be
considered as an integral part of the scope of work and intending bidders should take it
into account while estimating their efforts and bids.
The broad scope of work of this engagement would include:
1.3.1 Broad Scope of Work
a) Supply, delivery, installation and commissioning of all Products/equipments at
various sites of APMC, as mentioned in Annexure 5 of this tender, following
the Bill of Materials Section of the tender
b) Design, installation & commissioning of the LAN and WAN, at the locations
mentioned in Annexure 5. The scope of work will also include designing of
network, IP Addressing, Planning for Redundancy & Security, provisioning for
connecting to SWAN/NICNET in future etc. for various locations of APMC,
Azadpur. Maintenance of network links between the various locations of
APMC, Azadpur shall be the responsibility of the vendor.
c) Final Acceptance Testing of the Hardware equipments, networking
equipments, LAN & WAN,
d) Documentation
e) Training and Handover
1.3.2 Any work/service and any product/equipment, not specifically mentioned in the
tender, but considered essential for the completion of work in all respects, shall
be deemed to be included in the Scope of Work of the Successful Bidder.
1.3.3 Supply of Products/equipment including active and passive components at
various sites of APMC and Factory Acceptance Testing
a) The Successful Bidder is responsible for the supply of all the
Products/equipment specified in the Bill of Materials section of the tender
viz. routers, switches, firewall, servers, desktops, UPS etc. of appropriate
quantity & capacity which will meet the Technical Specifications outlined in
the Annexure 3 to this tender.
b) The Bidder is responsible for supply of passive components specified in the
Bill of Materials section of the tender viz. Cables, Racks etc.
c) The Bidder shall also quote as optional items and supply as per the Letter of
Intent for all such items and their appropriate quantities that are not listed
in the Bill of Material Section of the tender but are considered necessary for
the successful implementation of the project.
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Tender for Hardware, Network, System Software for APMC- Computerization Project
d) The Bidder shall undertake minimum three-years comprehensive on-site
Warranty for all the supplied products/equipment.
e) Final Acceptance Testing: The Bidder will get the Final Acceptance Tests as
specified in this tender
f) The bidder shall execute Annual Maintenance Contract for the
products/equipments including all spares, routine and major repairs for a
period of 3 years. Year wise rates are to be quoted in the format provided
in Annexure 2.
1.3.4 Design of the Wide Area Network connecting the various locations of APMC,
Azapdur and Local Area Network at the new office building at Azadpur, and other
locations as specified in this tender.
a) The Bidder shall design the network that will integrate the various locations
of APMC, Azadpur as specified in this tender
b) The Bidder will design the connectivity as described in the tender document
Wherever provision of Leased Line is ABSOLUTELY NOT FEASIBLE, the Bidder
may consider other requisite media
c) The bidder will keep provision for connecting to SWAN/NICNET while
designing network of sub yards and main markets of APMC in NCT of Delhi.
d) Local Area Network Connectivity
a. The Bidder shall design the complete LAN architecture at all the
locations as specified in this tender
b. The Bidder has to plan and design the Structured Cabling and Power
Cabling and all related works for the successful installation and
commissioning of the LAN at all the specified locations of APMC,
Azadpur
e) IP addressing
a. The Bidder has to design the IP-addressing schemes for the LAN
and the WAN
b. The Bidder needs to design IP addressing keeping in mind the future
implementation of a Disaster Recovery location.
f) Network Redundancy and Security
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a. The Bidder must consider in the design that the redundancy should
be available at all critical points of the network
b. The Bidder must make sure that all Primary Links shall be properly
backed up as required in the tender.
c. The Successful Bidder shall ensure by proper and careful design of
necessary configuration & security policies for the LAN and WAN
networks.
g) The Successful Bidder shall submit the detailed design document to APMC
within three weeks from the date of Letter of Intent.
1.3.5 Installation and Commissioning of Local Area Network and Wide Area Network at
all the locations of APMC, Azadpur and Final Acceptance Testing
i. The Bidder shall install, integrate and commission the APMC Wide
Area Network connecting all locations of APMC and will keep provision for
connecting to SWAN/NICNET.
ii.
follows:
The approximate number of users in the respective locations are as
1. At Azadpur around 45
2. At Okhla Sub-Yard around 10
3. At Kissan Haat around 5
4. At Tikri Khampur around 2
But the successful bidder will finalize the actual number of nodes in each location
after discussion with the APMC officials. APMC, Azadpur will have the rights to
increase or decrease the number of nodes in each location at any point of time.
iii.
The Bidder shall liaison with the Service Provider for successful and
timely commissioning all connectivity at all the locations of APMC.
iv.
The Bidder shall also install and commission a suitable and reliable
backup link for providing redundancy to the primary connectivity.
v. Wherever provision of MPLS Lines or ISDN is ABSOLUTELY NOT
FEASIBLE, the Bidder must provide the APMC, Azadpur with such nonfeasibility
report from the Service Provider and upon written consent from the
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APMC, Azadpur can arrange provision of VSAT-based connectivity from the
Service Provider for that location. The Bidder shall so install and commission
the network that these VSAT locations, if any, also shall seamlessly get
connected with the other offices for all requirements as specified in the
tender document.
vi.
The Successful Bidder shall design, install and commission the
complete LAN at all the locations of APMC.
vii.
It shall be the responsibility of the Bidder to bring all the installation
equipment and tools required for the installation of the LAN.
viii.
The Bidder shall be responsible for configuring and implementing
the Directory/Authentication, File & Print services, Creation of domain and
implementation of Print services at the LAN in all the locations.
ix.
Structured Cabling
A. The Bidder is required to install and commission on a turnkey basis, the
structured LAN cabling involving CAT6 cables, Surface Mount I/Os, 3’ CAT
6/CAT6 patch cord, 7’ CAT 6/CAT6 patch cords, Jack Panel, PVC conduit /
casing / capping with accessories, any other required components such as
labels, ferrules etc., and all associated civil works at all the locations in
accordance with the following guidelines.
• Carrying out of the required surveys prior to installation work is the
responsibility of the Successful Bidder, if deemed necessary.
• The LAN cabling job should be carried out under the supervision of
certified engineers.
• All the wiring should be fully concealed inside the conduit and no cable
(except patch cords) should be visible to the naked eye.
• The actual ratio of trenching and casing work will depend upon the site
layout. The Bidder is advised to familiarize itself with the site layout of
APMC offices and locations through representative surveys/site visits and
ascertain the actual ratio.
• The cabling shall be properly labeled and ferruled so as to facilitate easy
identification and maintenance. The labeling and ferruling shall be
documented.
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• All civil work like cutting, chasing, drilling, etc. shall be finished to ensure
smooth leveled surfaces matching the existing surface finish without
disturbing the existing aesthetics of the office to the extent possible.
• All waste material shall be properly disposed off from APMC premises in
an environment friendly manner and compliant to applicable civil /
municipal guidelines.
B. Testing, in conformance to measurement procedures and test parameters for
CAT 6 installations as defined in TIA/EIA-568-B standards, of each node at
each site using a pentascanner. The certified test results are to be submitted
to APMC in hard copy.
C. Certification of each site for minimum 10 years performance warranty based
on the above test results from the manufacturer of the structured LAN
cabling components.
x. Power Cabling
A. The Bidder is required to install & commission the Power Cabling from the
power source to the UPS & from the UPS to the equipments like desktops,
servers, racks etc. that involves design, laying, fixing, installation, &
commissioning of the power cabling system including electrical box / boards,
cables, UPS, MDB, MCB, and associated civil works at locations of APMC on a
turnkey basis in accordance with the following guidelines.
(i) The power-cabling job should be carried out under the supervision of
skilled electrical technicians.
(ii) All the wiring should be fully concealed inside the conduit / G.I. pipe /
Aluminum Channel and no cable should be visible to the naked eye.
(iii) The cabling shall be properly labeled and ferruled so as to facilitate
easy identification and maintenance. The labeling and ferruling shall
be as documented.
(iv) All civil work like cutting, chasing, drilling, etc. shall be finished to
ensure smooth leveled surfaces matching the existing surface finish
without disturbing the existing aesthetics of the office.
(v) All waste material shall be properly disposed off from the APMC
premises in an environment friendly manner and compliant to
applicable civil / municipal guidelines.
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B. The Bidder is required to ensure a proper electrical earthing for Power
Cabling is available in the APMC offices. The bidder is also required to
properly earth the UPS. The Bidder also shall repair the existing power
earth(s), if any, and make sure that the existing earth is working properly.
C. Each electrical point should be tested with line tester / multi-meter. Test
results are to be submitted to APMC in hard copy.
xi.
Final Acceptance Testing: The Bidder should get the Final
Acceptance Tests as specified in this tender document. (The Final Acceptance
Tests shall cover the Functional Tests of LAN and WAN components,
Structured Cabling and Power Cabling. The Final Acceptance Test Procedure
shall also include tests to verify the data traffic handling capability of the LAN
and WAN networks.).
1.3.6 Scope of Work for Network Management Support and Remote Monitoring: The
Contract period for this will start after the Final Acceptance Sign-off of all the
hardware, LAN and WAN as per this tender.
a) Services – The Successful Bidder shall provide the following services for
Management of the APMC network. The Successful Bidder shall ensure that
appropriate System and Processes are in place for delivering them.
• Network Management Services
• Configuration Management
• Problem Management
• Performance Management
• Change Management
• Help Desk Management
• Service Level Management
• Bi-annual Performance Audits
• Bi-annual Capacity Audits
1.3.7 General Scope of Work Clauses
a) Implementation Methodology – The Bidder shall adopt industry best
practices to ensure smooth implementation of the project including but not
limited to: -
i. Preparation of Project Schedule & Charter - a detailed location wise
project schedule conforming to the overall Time frame of the project
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ii. Understanding the requirements for the project with specific details to
kick-off the project as per schedule
iii. Formulation of the Project Team with dedicated Program Manager for
the project, placed at APMC, Azadpur. The Successful Bidder shall
deploy extra resources to complete the project as per the timelines, if
required.
The Bidder shall submit the Project Schedule & charter and the Project
Team Structure for approval to APMC within 1 week from issue of Letter of
Intent.
b) It shall be the responsibility of the Successful Bidder to bring all the
installation equipment and tools required for the installation of the
LAN/WAN.
c) The Successful Bidder has to provide all necessary assistance to the APMC,
Azadpur in resolving regulatory issues like obtaining Clearances/License
from any government agency/regulatory authority, as required for setting
up of the communication network.
d) The Successful Bidder has to be responsible for liasoning with the
Bandwidth provider for provisioning of the required connectivity services for
successful and timely implementation.
e) The Successful Bidder has to submit all relevant documentation pertaining
to the entire network, for Remote Management of the Network. This should
minimally cover the User Manuals, Operation Manuals, Manufacturer
Supplied Technical Documentation, Configuration of all the Network
Devices, all relevant diagrams/documentation required in hard copy as well
as soft-copy. The documentation for Structured Cabling shall minimally
cover detailed schematic layout of the structured cabling system with
respect to the floor plan with details of cable numbering (labels and
ferrules), wiring diagram for each node, test report for each node and pinout
diagram for each jack panel. The documentation for Power Cabling shall
minimally cover the detailed schematic layout of the power cabling system
with respect to the floor plan with details of cable numbering (labels and
ferrules).
f) The Successful Bidder should provide free-of-cost training for two man
weeks to APMC officers or its identified personnel in Operation, Testing,
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Maintenance of hardware and software of the Network Equipment,
Interconnection details of attached hardware, General Network Capabilities
and technologies involved and configuration and troubleshooting of the
equipment. The training should be as specified in this tender. After the
training is over, the Bidder must properly handover the network to the
Network Operations (Remote Management) team with all required
documentation.
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1.4 Structure of this document
PART-I: FUNCTIONAL AND TECHNICAL SPECIFICATION
• Introduction
• Proposed System Overview
• Technical Requirements
• Operational Requirements
• Testing And User Acceptance
PART – II: COMMERCIAL TERMS AND BID DOCUMENTS
• Bid Documents
• Bidding Process
• Technical Bid Evaluation
• Commercial Bid Evaluation
• Award Of Contract
• Legal Conditions Of The Contract
• General Terms and Conditions
• Miscellaneous
ANNEXURE:
• Annexure 1: Technical Proposal Letter
• Annexure 2: Bill of Materials and Price Schedule
• Annexure 3: Specifications and Compliance
• Annexure 4: Presentation Agenda
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2 Proposed System Overview
2.1 Applications Overview
In its endeavor to streamline operations and deliver better services, APMC, Azadpur has
embarked upon a Computerization initiative. This proposed solution framework would
form the Integrated Mandi Management System (IMMS) aimed at serving a particular
category/categories of stakeholders. Based on the functional requirement study, it has
been proposed that the software should be a 3-layer software, which are:
Layer I: Internal Branches Layer
In this layer the focus has been “automation” of the current manual processes with very
little or no process re-engineering involved. Most of the processes are governed by the
Acts/Rules/Notifications and hence the benefit of computerization would arise mainly
from automation/ online connectivity rather than any Business Process Reengineering.
The functions covered under this focus will be:
• Computerization of internal branches with little or no linkage with market
operations
• File Tracking System
• E-mail system
• Postal Mail Monitoring System
Layer II: Market Operations Module
In this layer, the focus has been mainly on “automation” with some element of process
re-engineering involved. this layer is an important layer to have control over the market
/ mandi and improve the efficiency. The MIS generated by this layer would be an
important input for the management to watch and monitor important activities and
thereby improve revenues for the organization.
The functions covered under this focus will be:
• Computerization of branches having high inter-linkages with market operations
• Interfacing with the Internal Branches Module
• Website Enhancement and interfacing with the Integrated Mandi Management
System
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Layer III: Auction Management Module
This layer would be operational post computerization of Layer I and Layer II.
The focus here will be electronic auctions having a seamless interface with the other
internal branches and market operations. It will cover the following functions:
• Auction Process in Mandi
• Interface with Internal Branch Module and Market Operations Module
• Interface with the website
• Change management of Commission Agents and Buyers
It is important for the bidders to note that the network design should be carried out in
keeping with the requirements of these three modules through consultations with the
software vendor.
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2.2 Application Architecture and Application System Design
The proposed architecture of the solution is a web-based client / browser based front
end with the applications residing on application servers. It is proposed that the IMMS
for APMC, Azadpur should be based on the open J2EE platform. Java 2 Enterprise
Edition (J2EE) is multitiered architecture for implementing enterprise-class applications
and web based applications. The main aim of J2EE technology is to create a simple
development model for enterprise applications using component based application
model.
The logical diagram of the proposed application software architecture is set out in the
schematic below:
ISP
Application
Server
Web Server
Database
Server
Database
Connectivity 1 Gbps LAN / Internet
Users (Browser based front end and
Windows based client m/c)
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2.2.1 The proposed architecture of the solution is a web-based client / browser based
front end with the applications residing on application servers and accessed
within the APMC, Azadpur intranet.
2.2.2 The deployment would be web based access provision on web browser to all
users. APMC, Azadpur has encouraged open source framework as a part of its
policy and hence the application should be based on a suitable open–source
framework.
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3 Technical Requirements
3.1 Network Architecture and System Design
The proposed Wide Area Network (WAN) architecture for connecting all the locations of
APMC, Azadpur is:
2 MBPS Internet Link
Khampur
64 KBPS MPLS
LINK
Gate
Azad pur ( main location having
data center)
128 KBPS MPLS
Gate
Gate
Gate
Gate
128 KBPS MPLS Link
512 KBPS
MPLS Link
128 KBPS
ISDN Link
(for backup)
Okhla
Andheria
Gate
Gate
Gate
64 KBPS MPLS
LINK
Gate
Gate
Exhibit 2: Network Architecture for APMC, Azadpur
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The proposed System Design for enabling the remote and secure access to IMMS is as
follows:
Exhibit 3: Network System Design for APMC, Azadpur
The proposed Local Area Network (LAN) Architecture at the new office building at
Azadpur,is as follows:
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DHCP &
DNS server
Exchange
Server
File
Server
10.100.5.X
Application
Server
DB
Server
AD
server
Printer
10.100.6.X
Datacenter at First Floor
DMZ Zone
MPLS
router
Gate 2
1 GBPS Etherenet LAN
Unmanaged
Switch
10.100.1.X
Unmanaged
Switch
User Desktops Scanner
Third Floor
1 GBPS Etherenet LAN
10.100.1.X
Network Printer
Internet
Router cum
firewall with 2
MBPS Link
from ISP
10.100.1.X
MPLS
Link
Unmanaged
Switch
User Desktops Scanner
Second Floor
1 GBPS Etherenet LAN
10.100.1.X
Network Printer
Modular Router with
2 serial ports,
5 ISDN ports &
1 Ethernet port
10.100.5.1
Proxy
Server
User Desktops
First Floor
Scanner
Network Printer
10.100.1.1
Repeater
Gate 1
Unmanaged
Switch
10.100.1.X
1 GBPS Etherenet LAN
User Desktops Scanner
Network Printer
Ground Floor
Exhibit 4: Local Area Network (LAN) Architecture for APMC, Azadpur
Printer
10.100.1.X
The proposed network architecture at Okhla Sub-Yard is as follows:
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10.100.2.X
Gate 1
Printer
10.100.2.X
Printer
Gate 2
1 GBPS Etherenet LAN
First Floor
10.100.2.X
1 GBPS Etherenet LAN
1 GBPS Etherenet LAN
10.100.2.X
Ground Floor
Gate 3
Repeater
Backup
Server
10.100.2.X
Printer
Network Architecture at Okhla Sub-Yard
Exhibit 5: Network Architecture for Okhla Sub-Yard
Back-up server would be hosted at remote location (Okhla mandi) to take incremental
backup.
The proposed network architecture at Kissan Haat, Chattarpur is as follows:
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Exhibit 6: Network Architecture at Kissan Haat, Chattarpur
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The proposed network architecture for Tikri Khampur is as follows:
Gate 1
Printer
1 GBPS Etherenet LAN
MPLS
Router
10.100.4.X
Network Plan at Tekri Khampur
Exhibit 7: Network Architecture at Tikri Khampur
The proposed network architecture at each of the Entry and Exit Gates of Azadpur is as
follows:
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Printer
Printer
Printer
1 GBPS Etherenet LAN
Printer
Printer
Printer
Note: The number of units (Computer + Printer) will vary at each gate.
Exhibit 8: Set Up at each of the Gates
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The proposed connectivity between New Subzi Mandi (NSM) and New Fruit Market
(NFM) at Azadpur is as follows:
GBIC
SWITCH
10.100.1.X
Optical
Fibre
Gate
NFM
NSM
10.100.6.X
GBIC Switch
Optical
Fibre
10.100.6.X
10.100.1.X
128 KBPS MPLS
Gate
Gate
MPLS
Router
Gate
Gate
Exhibit 9: Azadpur NSM-NFM Connectivity
3.2 Existing IT Infrastructure at APMC
The following desktops are present at APMC, Azadpur at the time of preparation of this
tender. The successful vendor should get the exact details at the time to capture any
changes in the same.
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S.NO. Item Item Description Location
1 Computer DESKPRO 1000 (COMPAQ) GATE NO. 3
2 Computer DESKPRO 1000 (COMPAQ) GATE NO. 5A
3 Computer PENTIUM-II 350 MHz ADMNINISTRATION
BRANCH
4 Computer PENTIUM-III 550/600 MHz ACCOUNT BRANCH
5 Computer PENTIUM-II 350 MHz OKHLA
6 Computer PENTIUM-II 350 MHz CARETAKING BRANCH
7 Computer PENTIUM-II 400 MHz OKHLA
8 Computer MAIN MACHINE ACCOUNT BRANCH
9 Computer CLIENT MACHINE ACCOUNT BRANCH
10 Computer LAP TOP SECRETARY
11 Computer ZENITH (4D-6) MIS BRANCH
12 Computer ZENITH (4D-6) COMPUTER CELL
13 Computer ZENITH (4D-6) ENGINEERING BRANCH
14 Computer ZENITH (4D-6) PERSONAL CELL OF
CHAIRMAN
15 Computer ZENITH (4D-6) COMPUTER CELL
16 Computer ZENITH (3SPW1) PERSONAL CELL OF
SECRETARY
17 Computer ZENITH (3SPW1) OKHLA
18 Computer Zenith PC 24D P-IV Pr. Cell of Jt. Secretary
19 Computer Zenith PC 24D P-IV Pr. Cell of Jt. Secretary
20 Computer Zenith PC 24D P-IV Vigilance Branch
21 Computer Zenith PC 24D P-IV ENGINEERING BRANCH
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S.NO. Item Item Description Location
22 Computer HCL P-IV AE (Civil)
23 Computer HCL P-IV AE(Civil)
24 Computer HCL P-IV NODAL BRANCH
25 Computer P-IV//Intel Gate No. 5
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4 Operational Requirements
4.1 Introduction
This section outlines the operational requirements of Computerization Project at APMC,
Azadpur. It should be noted that the Vendor selected for the Computerization Project
would be involved in the implementation of the solution as well as ongoing support
during the warranty period.
4.2 Hardware and Software
• All the products to be supplied shall conform to the relevant technical specifications
as mentioned in this document. Bidders have to give complete compliance to the
Technical Specifications mentioned in this tender along with reference to
documentary support, giving the page and clause number of the
document.
• All the equipment shall operate in 230 + 5V AC power.
• All the Networking Elements (Routers, Switches and Firewall) should be from the
same OEM.
• The OEM of the networking components should have supplied the routers, switches,
firewalls and the other critical network elements to at least 5 customers in India
whose networks should be running with the respective OEM’s products in at least 20
sites each. Documentary proof of the same should be submitted along with the
Technical Bid.
• The OEM of the critical network equipments like routers, switches, firewall, IDS
should have ISO international quality certification for manufacturing networking
products. Documentary proof of the same should be submitted along with the
Technical Bid.
• Software version of the equipment being supplied must be latest & must be
indicated.
• All the latest Software Updates/Upgrades and/or Patches shall be installed along
with associated hardware and memory upgrade necessary for running the system, at
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each site for the entire period of Warranty by the Successful Bidder at no extra cost
to the APMC, Azadpur. The Successful Bidder shall get the Acceptance Testing of the
system done by the authority designated by APMC for all functions of all systems
after the implementation of Software Updates, Upgrades and Patches in each
system.
• No freeware shall be supplied as part of the proposal.
• All software quoted as part of the solution shall be licensed for unlimited period.
• The LAN cabling components and the system (cables, I/Os, Patch Cords and Jack
Panel) shall be of the same make at all the locations of APMC
o IEEE 802.3 compliant
o UL listed
• The PVC conduit / casing / capping / all accessories and other required components
including labels, ferrules, and any other proposed components shall be ISI certified.
• The Warranty for the cabling system shall be covered by certification of minimum
ten-year warranty provided by the manufacturer and contractor on all the products
within the system.
• All electrical components used must be ISI certified.
• The Bidder shall provide the details (technical specifications, dimensions, brochures,
make, model, photo catalogues, and conformance to standards mentioned in this
document about the quoted LAN cabling components and system.
• The Bidder shall, quote as optional items and supply as per the Letter of Intent, all
such items and their appropriate quantities that are not listed in the Bill of Material
Section of the tender but are considered necessary for the successful
implementation of the project.
4.3 Implementation Schedule
• Delivery Schedule: The delivery of all the equipments/materials should be done
within 8 weeks from the date of order confirmation.
• The products/equipment shall be supplied as per the requirements of APMC, Azadpur
and within the time period specified in the Letter of Intent.
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• The complete installation of LAN and WAN networking components, servers,
desktops, UPS, software etc. shall be completed successfully as per the schedule to
be provided to the successful bidder.
• The Successful Bidder shall get the Final Acceptance Testing completed successfully
as per the schedule to be provided to the successful bidder.
• In case the Final Acceptance Tests fail(s), all the liability will be of the Successful
Bidder.
4.4 Performance and Spares
The Bidder shall specify in the Technical Proposal the complete list of spares that will be
maintained for meeting the various SLA parameters specified in the tender.
The Successful Bidder shall stand guarantee for the supply of spares of all the
equipment under the scope of supply for a minimum period of 3 years from the date of
sign-off of the Final Acceptance Tests and also guarantee that discontinuity of
production of any item offered as a part of the system shall not affect the maintainability
of the system for a period of 3 years from the date of sign-off of the Final Acceptance
Tests.
4.5 Support Requirement
Vendors must specify the support they propose to offer under the following heads. The
selected Vendor would assume primary responsibility for:
• Authenticity of proposal(s)
• Implementation support
• Testing
• Warranty support and Annual Maintenance
4.6 Project Management
Computerization Project is a multi-departmental initiative. Its implementation is complex
and can go out of control unless all the stakeholders, especially the vendor designs and
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implements a comprehensive and effective project management methodology. The
following requirements are therefore prescribed in this regard:
4.6.1 Work Program
The vendor should design a detailed Project Plan, which should include the following
components:
• Project Organization and Management Plan
• Delivery and Installation Plan
• Testing Plan and Methodology
• Training Plan, Methodology and Training Details
• Any other relevant items related to the Program Development
4.6.2 Program Implementation
The vendor shall:
• Assume overall responsibility of managing and monitoring the project as per the
indicative Time Schedule as specified in the tender or to be provided to the
successful bidder.
• Monitor the progress of change management plan as laid out in the tender in
order to enable smooth transition to the new system
4.6.3 Reporting
The vendor shall submit to the Project Coordinator, APMC the following reports:
• Weekly progress reports, summarizing:
o
o
o
o
o
Results accomplished during the period;
Cumulative deviations to date from schedule of progress on milestones as
specified in tender read with the agreed and finalized Project Plan;
Corrective actions to be taken to return to planned schedule of progress;
Proposed revisions to planned schedule;
Other issues and outstanding problems, and actions proposed to be taken;
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• Interventions which the Implementation Partner expects to be made by the
Project Coordinator, APMC and/or actions to be taken by the Project Coordinator,
APMC before the next reporting period;
• Test results of training
4.7 Documentation
The Implementation Partner is required to submit documents as mentioned in different
sections in this tender.
4.8 Training Requirement
The Successful Bidder shall provide free-of-cost training for four weeks, as per the
schedule of APMC, to APMC officers or its identified personnel in Operation, Testing,
Maintenance of hardware and software of the Network Equipment, Interconnection
details of attached hardware, General Network Capabilities and technologies involved
and configuration and troubleshooting of the equipment. The training modules and their
duration shall be finalized in consultation with APMC.
The Successful Bidder shall also supply detailed training material to APMC, to enable
APMC to train more number of officers independently. The Training shall be held at the
APMC Office, Azadpur. Any expenses related to travel, boarding and lodging, etc. of
APMC officers/its identified personnel shall be borne by APMC.
4.9 Service Level Agreement
Availability would be measured on a monthly basis for reporting to APMC. However, the
availability statistics calculated on a quarterly basis would be considered for determining
the penalties chargeable, if any.
The Outages requested by APMC or Successful Bidder for agreed scheduled downtimes
will not be taken into account for the calculation of availability:
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Component
WAN Availability to all
locations of APMC,
Azadpur
Availability Measurement
requirement criteria
99% This will be
measured for the
WAN as a whole on
a monthly basis
Penalties
1% reduction in the
Charges for every 0.01
% reduction in uptime
(i.e., below 98%
availability, the
Successful Bidder would
not be paid any service
fee).
This will be measured on
a quarterly basis.
LAN availability at offices
and locations of APMC,
Azadpur
99% This will be
measured
separately for every
Office on a monthly
basis.
1% reduction in the
Charges for the LAN at
the Office for every 0.01
% reduction in uptime
(i.e., below 98%
availability, the
Successful Bidder would
not be paid any service
fee)
This will be calculated on
a quarterly basis.
4.10 Handover Clause
At the end of the specified warranty period, APMC may exercise its option to renew the
warranty with the existing Implementation Partner or may invite fresh bids for
subsequent warranty.
If handover is required to a vendor other than the Implementation Partner, at the end of
the existing warranty or otherwise, the Implementation Partner would be responsible for
handing over the complete know-how, documentation records, network logs, equipment
history and all such relevant items that may be necessary for the transition process.
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4.11 Payment Schedule and Terms
The payment schedule followed would be milestone based as given below:
Sr. No. Milestone Payments (% of Total
Cost – not including
AMC cost)
1. Order confirmation by mean advance 10%
2. Receipt of all materials/equipments against
40%
verification at site
3. Commissioning and trial run for 30 days from
date of commissioning
50%
*All running payments shall be adhoc payments.
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5 Testing and User Acceptance
Testing and User Acceptance
Coordinator APMC, Azadpur Computerization Project will undertake an exercise of
Testing and User Acceptance of Computerized systems as soon as the Implementation
Partner declares the system to be ready for the exercise.
5.1 Acceptance Criteria
The primary goal of Testing & Acceptance is to ensure that the project meets
requirements, standards, specifications and performance prescribed by the TENDER, by
ensuring that the following are associated with clear, quantifiable metrics for
accountability:
• Compliance to Specifications
• Availability
• Performance
• Security
• Manageability
• Standards and protocols
• Reliability
The project is to be designed to meet all requirements as mentioned in the TENDER.
5.2 Functional Requirement
For each of the features listed in functional requirements, there are operational
requirements, deliverables and a set of standards, wherever applicable.
5.2.1 Performance
Performance is that aspect of service, which is measured in terms of throughput and
latency. Higher throughput and lower latency values represent good performance of a
service. Throughput represents the number of service requests served. Latency is the
round-trip time between sending a request and receiving the response.
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5.2.2 Availability
High Availability is a key requirement. The project must provide employees with timely,
continuous access to information - all day, every day. The project must also be able to
rebound or recover from any planned or unplanned system downtime, ensuring a
minimal impact on the operations.
Availability is the quality aspect of whether the service is present or ready for immediate
use. Availability represents the probability that a service is available. Larger values
represent that the service is always ready to use while smaller values indicate
unpredictability of whether the service will be available at a particular time.
Also associated with availability is time-to-repair (TTR). TTR represents the time it takes
to repair a service that has failed. Ideally smaller values of TTR are desirable.
5.2.3 Security
Security is the aspect of the service of providing confidentiality and non-repudiation by
authenticating the parties involved, encrypting messages, and providing access control.
The network can have different approaches and levels of providing security, depending
on the service requester.
5.2.4 Manageability
Manageability needs to be a crucial aspect of an Enterprise Network Solution.
Implementation Partner has to ensure that the network deployed has adequate
monitoring and tracking features for measuring the utilization and availability of
resources. This includes:
• Remote Monitoring of Status and Statistics of all high-level components
• Management capability to start/ stop/ restart services and systems
• Auto discovery of all components manageable
• Auto discovery of all other system components
• Ability to track changes in configuration of the system components to help track
service
• System disruptions
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5.3 Final Acceptance Tests
• The Successful Bidder shall carry out the product and network final acceptance tests
in the presence and supervision of the APMC, Azadpur or its designated agency.
• The Final Acceptance Tests shall cover the Structured Cabling, Power Cabling,
Functional Tests of the LAN and WAN components. The Final Acceptance Test
Procedure shall also include tests to verify the data traffic handling capability of the
LAN and WAN networks.
• The Successful Bidder shall prepare the Final Acceptance Test Procedures for the
equipment and the LAN and WAN network functionalities and get the same finalized
with the APMC, Azadpur or its appointed testing authority, within 20 days from the
date of Letter of Intent. The Final Acceptance Test Procedure shall clearly indicate
the specification clause numbers that is covered by each test.
• The APMC, Azadpur reserves the right to ask for modifications/additions to the Final
Acceptance Test Procedure at any point of time till the final acceptance tests signoff.
• The APMC, Azadpur or its appointed testing authority shall supervise the tests
described in the Final Acceptance Test Procedure performed by the Successful
Bidder to confirm that the whole LAN and WAN network installation satisfies the
requirement of specifications including the service performance.
• The Successful Bidder, at its own cost, shall provide the testing
equipment/instruments/software programs necessary for performing and
demonstrating the Final Acceptance Tests.
• The Successful Bidder shall rectify all deficiencies immediately, if found, in the
performance of the system as per the requirement during the Final Acceptance
Tests, at no cost to APMC.
• Once all the Final Acceptance Tests are completed successfully, to the satisfaction of
the APMC, Azadpur, the appointed testing authority shall certify (sign-off) that the
site is fit for commissioning.
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5.4 Technical Audits from Time to Time
Successful bidder has to perform bi-annual technical audit of the network himself or
through any designated agency free of charge to APMC, to conform to the performance
parameters stipulated in the tender document within the period of performance
guarantee. The results of the audits should be submitted to APMC.
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PART – II: COMMERCIAL TERMS AND BID DOCUMENTS
6 Bid Documents
6.1 Distribution of Tender Documents
A complete set of the TENDER Document shall be sent to the bidders by electronic mail/
postage/ courier. The last date for receipt of the document by hand/ electronic mail is
mentioned in the cover page of this document. The bidder shall bear the risk of delay in
receiving the Tender Documents for any reasons whatsoever.
6.2 Cost of Bidding
The bidder shall bear all the cost associated with the preparation and submission of
proposal including presentation. APMC, Azadpur will in no case be responsible or liable
for those costs.
6.3 List of Documents comprising the Tender
This TENDER document for the Project consists of the following two parts:
• TENDER Part I: Functional & Technical Specifications
• TENDER Part II: Terms and Conditions of the Bidding Process
The bidders are expected to examine all instructions, forms, project requirements and
other information in the TENDER documents. Failure to furnish all information required
by the TENDER documents or submission of a proposal not substantially responsive to
the TENDER documents in every respect will be at the Bidder's risk and may result in
rejection of its Proposal.
6.4 Bid Structure
Bidders must structure their Bid as follows:
6.4.1 Technical Bid
The technical bid should contain at least the following:
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6.4.1.1 Management Summary – The bidder should provide a resume of the bid
offer covering their understanding of the work for which this bid is submitted.
6.4.1.2 Understanding of Requirements - The bidder must describe their
understanding of the key requirements expected of them, from this RFP.
6.4.1.3 Overview of proposed solution – This shall comprise of bidder’s proposed
solution covering but not limited to:
i) Technical solution
ii) Technical architecture
iii) Hardware
iv) Software & tools
v) Scalability, operability and availability
vi) Training
vii) Post implementation warranty services
viii) AMC services
6.4.1.4 Description of Technical environment proposed –The technical bid should
provide a detailed description of the IT environment required by the system,
including the hardware and infrastructure requirements.
6.4.1.5 Detailed Bill of Material using the Annexure ‘2 ’ format. This should be
same as that given in the financial bid, but without the prices.
6.4.1.6 Time Schedule – The bidder should provide the proposed time schedule of
various activities of the project. However APMC, Azadpur has the discretion to
ask the vendor to complete the project within a stipulated time period as
decided by the APMC, Azadpur.
6.4.1.7 Item Specification Compliance Statement – The bidder must provide
compliance and remarks, if any, to all the items in the format provided in
Annexure 3. The bidder should also provide a deviation statement, if any.
6.4.1.8 Clause Compliance Statement – The bidder must provide compliance and
remarks, if any, to all clauses in all sections of the RFP document. The bidder
should also provide a deviation statement. If there are no deviations, then a nil
deviation statement should be provided.
6.4.1.9 Company profile: In the format provided in Annexure 6.
6.4.1.10 Technical profile: In the format provided in Annexure 7.
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6.4.1.11 Letter of Authorization from the manufacturers (OEMs) of the items
being supplied as this Tender.
6.4.2 Commercial Bid
Bidders must use this section to summarize the costs associated with the provision of
the proposed solution. Full details of pricing mechanisms and licensing must be
provided; together with the benefits and flexibility this would offer to APMC, Azadpur.
The cost statement must include all aspects, for which, the bidder would be liable, if the
bid is accepted. All costs must be supplied in the requested format in Annexure’ 2’.
Bidder will also provide AMC for all Hardware equipment, Software components supplied
under this RFP for a 3 year period. The year wise AMC charges for the next three
years are to be quoted separately in the Commercial bid in the requested format in
Annexure 2.
The cost shall include those of software product updates / upgrades for a period of
three years. Cost of all material, services and associated costs shall be priced in Indian
Rupees only.
6.5 Preliminary Process to be confidential
Information relating to the examination, clarification and comparison of the proposals
and recommendations for the award of the project shall not be disclosed to bidders or
any other persons not officially concerned with such process until the award to the
successful bidder has been announced.
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7 Bidding Process
7.1 Proposal Submission, Format and Signing
The bidder shall submit in a sealed cover consisting of 2 copies of the entire bid
documents (sealed separately) subscribing on the right hand side top corner as “Original
Proposal”, and “Duplicate Proposal”. Each of these copies of the proposals (Original and
Duplicate) must consist of the following:
i. Technical Proposal and Technical Proposal Letter: Super-scribing on the right
hand side top of the cover as “Technical Proposal”. The bidder must also submit
1 copy of the Technical Proposal in softcopy in a CD, which shall be enclosed in
the envelope along with the hard copy of the Technical Proposal.
ii.
Commercial Proposal (under a separate sealed cover/ envelop): Super-scribing
on the right hand side top of the cover as “Commercial Proposal”.
iii.
Earnest money and the cost of tender documents shall be placed in a separate
envelope super-scribing on the right hand side top of the cover as “ E/M and
C.T.D.”
The original and all copies of the proposal, each consisting of the documents listed in
the instructions, shall be typed or written in indelible ink and shall be signed by the
bidder or a person or persons duly authorized to bind the Bidder to the contract.
The authorization shall be indicated by written power of attorney and shall accompany
the proposal.
All pages of the proposal, except for appended printed literature, shall be initialed by a
person or persons signing the bid.
The outer and inner envelopes shall indicate the name and address of the bidder to
enable the proposal to be returned unopened in the case it is declared “late” pursuant,
and for matching purposes.
If the outer envelope is not sealed and marked as above, APMC, Azadpur will bear no
responsibility for the misplacement or premature opening of the Proposal.
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All the documents comprising the proposal shall be serially page-numbered, separately
in respect of each volume.
Only detailed complete proposals in the form indicated above received prior to the
closing time and date of the proposals shall be taken as valid.
Note: Vendors shall certify and mention explicitly that they are satisfying all the
essential features/specifications mentioned in Annexure 3.
7.2 Amendment of TENDER Document
At any time during the bidding process APMC, Azadpur for any reason, whether at its
own initiative or in response to a clarification requested by a Bidder, may modify the
TENDER documents by amendment.
All Bidders that have received the TENDER documents will be notified of the amendment
and such modification will be binding on all bidders.
In order to allow prospective bidders reasonable time in which to take the amendment
into account in preparing their proposals, APMC, Azadpur at its discretion, may extend
the deadline for the submission of proposals.
7.3 Language of Proposal
The Proposal and all correspondence and documents related to the Proposal exchanged
by the Bidder shall be written in English language only. Supporting documents and
printed literature furnished by the Bidder may, however, be in another language
provided that they are accompanied by an accurate translation of the relevant passages
in English language.
7.4 Bid Security and Earnest Money Deposit (EMD)
The bids should be submitted along with an EMD of Rs. 3,80,000/- (Rupees Three
Lakh Eighty Thousand Only). Those bids without this EMD will be summarily
rejected. The Demand Draft/ Banker’s Cheque should be drawn in favor of “APMC,
Azadpur”.
The EMD of those companies that are rejected during the technical evaluation stage will
be returned within one week from the date of the decision. The EMD of the remaining
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companies will be returned after one week from the date of signing the agreement with
the successful bidder.
The EMD of the successful bidder shall be adjusted with the performance security as in
section 11.3. However, if the successful bidder is unable to sign the contract within 15
days from the award of the contract, the EMD will be forfeited and the award will be
treated as withdrawn. APMC, Azadpur reserves the right to award the contract to the
next lower bidder(s) who will also be required to sign the contract within 15 days from
the award of the fresh contract.
7.5 Venue for submission of Proposals
Proposals must be received by APMC, Azadpur at the address specified:
Venue:
Agricultural Produce Marketing Committee
New Office Complex, NFM Phase-II,
Azadpur, Sarai Pipal Thala
Delhi - 110033
7.6 Late Proposals
Proposals received after the due date and time for any reason whatsoever shall not be
opened and shall be returned to the respective bidder.
7.7 Modification, Substitution & Withdrawal of Proposals
The Bidder is not permitted to modify, substitute, or withdraw the proposal after its
submission.
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8 Technical Bid Evaluation
8.1 Venue of Opening Technical Proposals
The venue of opening of Technical Proposals is given as below:
Venue:
Agricultural Produce Marketing Committee
New Office Complex, NFM Phase-II,
Azadpur, Sarai Pipal Thala
Delhi - 110033
If the specified date of proposal opening is declared a holiday for APMC, Azadpur the
proposals shall be opened at the appointed time and location on the next working
day/specified date.
8.2 General Guidelines for Opening of Proposals
Proposals will be in two parts (Technical and Commercial) as indicated in the TENDER.
There will be two proposal – opening events, namely Technical Proposal Opening and
Commercial Proposal Opening.
The Commercial Proposals of only those Bidders, who are technically qualified, would be
opened.
8.3 Opening of Technical Proposals
Proposals will be opened in the presence of the Bidder or the bidder's representatives. If
the bidder’s representative is present at the event, he/ she shall sign an attendance
register to acknowledge his/ her presence for the same.
The bidders’ names, proposal’s modifications or deviations, withdrawals and such other
details as the APMC, Azadpur officer at his discretion, may consider appropriate, will be
announced at the opening.
No proposal shall be rejected at proposal opening, except for late proposals, which shall
be returned unopened.
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8.4 Clarification of Proposal
During evaluation of the proposals, APMC, Azadpur may, at its discretion, ask the bidder
for clarification of its proposal.
8.5 Correction of errors
Prior to the detailed evaluation, APMC, Azadpur will determine the substantial
responsiveness of each bid to the bidding documents. For purposes of these clauses, a
substantially responsive bid is one, which conforms to all the terms and conditions of the
bidding documents without material deviations.
APMC, Azadpur may, at its discretion, waive any minor infirmity or nonconformity or
irregularity in a proposal, which does not constitute a material deviation, provided such
waiver does not prejudice or affect the relative ranking of any bidder.
If a bid is not substantially responsive, it will be rejected by APMC, Azadpur and may not
subsequently be made responsive by the bidder by correction of the nonconformity.
8.6 Evaluation Procedure
Technical Proposals would be evaluated for compliance of the Bill of Materials and
technical specifications as specified in the tender document.
The bidders may have to make a presentation on their proposal, to an Evaluation
Committee to be constituted for the purpose. An indicative agenda of the presentation
and the evaluation criteria for the same is mentioned in Annexure 4.
The Commercial Proposals of only the technically qualified bidders will be opened for
further processing.
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9 Commercial Bid Evaluation
9.1 Venue of Opening of Commercial Proposals
The venue of opening of Commercial Proposals is as given below:
Venue:
Agricultural Produce Marketing Committee
New Office Complex, NFM Phase-II,
Azadpur, Sarai Pipal Thala
Delhi - 110033
If the specified date of proposal opening is declared a holiday for APMC, Azadpur the
proposals shall be opened at the appointed time and location on the next working
day/specified date.
9.2 Opening of Proposals
Proposals will be opened in the presence of the Bidder or the bidder's representatives. If
the bidder’s representative is present at the event, he/ she shall sign an attendance
register to acknowledge his/ her presence for the same.
The bidders’ names, proposal’s modifications or deviations, withdrawals, and such other
details as the APMC, Azadpur officer at his discretion, may consider appropriate, will be
announced at the opening.
9.3 Clarification of Proposals
During evaluation of the proposals, APMC, Azadpur may, at its discretion, ask the bidder
for clarification of its Commercial Proposal.
If the commercial quote of a successful bidder is substantially below the Evaluation
Committee’s estimate for the contract, the bidder may be required to produce detailed
price break-up to demonstrate the internal consistency and justification/ reasonability of
those prices.
After evaluation of the price analysis, the Evaluation Committee may require that the
amount of performance security be increased at the expense of the successful bidder to
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a level sufficient to protect APMC, Azadpur against any financial loss in the event of
default of the successful bidder under the contract.
9.4 Correction of errors
If there is a discrepancy between the quoted rate in figures and the quoted rates in
words, quoted rate in words will take precedence.
If there is a discrepancy between the unit rate and the total price that is obtained by
multiplying the unit rate and the quantity, the unit rate shall prevail and the total price
shall be corrected, unless in the opinion of the evaluation committee there is an obvious
misplacement of the decimal point in the unit rate in which case the total cost as quoted
will govern and the unit rate are corrected.
9.5 Evaluation Procedure and Criteria
The evaluation will be done based on the total cost, which would be the total payouts
including all taxes, duties and levies for the Supply of Products Implementation, Support
and Maintenance costs.
The bidders have to agree to all the terms and conditions mentioned in the tender. Any
changes in the scope of work may lead to elimination. Bidders are required to submit
signed and stamped copy of this tender document as a conformance to the tender scope
of work
Commercial evaluation would be done based on the commercial quote being made by
the bidders. For evaluation purposes the following method will be used:
• Commercial Quote for Hardware and Networking = A
• Annual Maintenance Amounts = Y1 (Year 1), Y2 (Year 2) and Y3 (Year 3)
•
NPV (B) = Y1/(1.12) 1 + Y2/(1.12) 2 + Y3/(1.12) 3
Total Quote (T) = A + B
The bidder with the lowest commercial quote would be considered as the successful
bidder.
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9.6 Acceptance or Rejection of Proposals
APMC, Azadpur reserves the right to accept or reject any proposal, and to annal the
bidding process and reject all bids at any time prior to award of contract, without
thereby incurring any liability to the affected.
Note: Vendors shall quote for all the items mentioned in the Annexure 2 else
APMC, Azadpur reserve the right to reject the bid.
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10 Award of Contract
10.1 Notification of Award
Prior to expiry of the period of the proposal validity, APMC, Azadpur will notify the
successful bidder in writing that its proposal has been accepted.
Upon the successful bidder’s furnishing of implementation/ performance security, APMC,
Azadpur will promptly notify each unsuccessful bidder and will discharge their bid
security (EMD).
10.2 Signing of Contract
At the same time as APMC, Azadpur notifies the successful bidder that its proposal has
been accepted, APMC, Azadpur will send the bidder the Contract Form, incorporating all
agreements between the parties.
On receipt of the Contract Form, the successful bidder shall sign and date the contract
and return it to APMC, Azadpur.
Failure of the successful bidder to sign the contract proposed through the award letter,
shall constitute sufficient grounds for the annulment of the award, in which event APMC,
Azadpur may make the award to the next lowest bidder or call for new proposals.
10.3 Implementation/ Performance Security
On receipt of notification of award from APMC, Azadpur the successful bidder shall
furnish the implementation/ performance security. Successful bidder shall deposit the
Performance Security equivalent to 5% of the total cost of work within 15 days of the
receipt of notification of award from APMC, Azadpur. The bidder will deposit the balance
amount after adjusting with the EMD as performance security amount. The Bank
Guarantee should have a validity of 120 days. Failing to deposit the performance
guarantee shall make the successful bidder liable for forfeiture of the earnest money
deposited by them and their tender shall be rejected.
The bidder shall not seek any interest or appreciation of the Performance Security
amount or the EMD amount deposited with APMC, Azadpur.
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11 Legal Conditions of the Contract
11.1 Confidentiality
11.1.1 The Bidder shall keep confidential any information related to this tender with the
same degree of care as it would treat its own confidential information. The
Bidders shall note that the confidential information will be used only for the
purposes of this tender and shall not be disclosed to any third party for any
reason whatsoever.
11.1.2 As used herein, the term “Confidential Information” means any information,
including without intimation, information created by or for the other party,
whether written or oral, which relates to internal controls, computer or data
processing programs, algorithms, electronic data processing applications,
routines, subroutines, techniques or systems, or information concerning the
business or financial affairs and methods of operation or proposed methods of
operation, accounts, transactions, proposed transactions or security procedures
of either party or any of its affiliates, or any client of either party, except such
information which is in the public domain at the time of its disclosure or
thereafter enters the public domain other than as a result of a breach of duty on
the part of the party receiving such information. It is the express intent of the
parties that all the business process and methods used by the Bidder in
rendering the services hereunder are the Confidential Information of the Bidder.
11.1.3 At all times during the performance of the Services, the Bidder shall abide by all
applicable APMC’s security rules, policies, standards, guidelines and procedures.
The Bidder should note that before any of its employees or assignees is given
access to the Confidential Information, each such employee and assignees shall
agree to be bound by the term of this tender and such rules, policies, standards,
guidelines and procedures by its employees or agents.
11.1.4 The Bidder should not disclose to any other party and keep confidential the
terms and conditions of this Contract agreement, any amendment hereof, and
any Attachment or Annexure hereof.
The obligations of confidentiality under this section shall survive rejection of the
contract.
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11.2 Prices
11.2.1 All prices quoted by the bidder should be the net price inclusive of all applicable
taxes, local taxes, entry tax, work contract tax, sales tax, levies, octroi, duties
etc.
11.2.2 The price quoted in the tender should be inclusive of all other charges such as
Forwarding, Packaging, Freight, Insurance, Importation, Customs, Clearance,
Installation at the sites, transportation etc.
11.2.3 Patent rights and royalty: Royalties and fees for patents covering materials,
articles, equipments or processes used in the works shall be deemed to have
been included in the contract price. The bidder shall satisfy all demands that may
be made at any time for such royalties of fees and he alone shall be liable for
any damages or claims for such patent infringements and shall keep APMC,
Azadpur indemnified in that regard.
11.2.4 Prices quoted shall remain firm and fixed and no escalation due to variation in
the market price or because of any other reasons will be allowed during the
tenure of the contract.
11.2.5 In the case of revision of Statutory Levies/Taxes during the finalization period of
tender, the APMC, Azadpur reserves the right to ask for reduction in prices.
11.2.6 Prices once fixed will remain valid during the scheduled delivery period.
11.2.7 Any increase in taxes and other statutory duties/levies/rules after the expiry of
the delivery date shall be to the Bidder’s account. However the Bidder shall pass
on benefit of any decrease in these taxes/duties to the APMC, Azadpur.
11.2.8 The prices charged for the services under this contract by the Bidder shall in no
event exceed the lowest prices at which the Bidder sells the services or offers of
identical description to any persons /organizations including the APMC, Azadpur
or any department of the Central or State government or any statutory
undertaking of the Central or State government as the case may be during the
currency of this contract. If at a later stage it is detected that the Vendors have
not complied with this clause, then APMC is liable to take any suitable action
including cancellation of contract.
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11.2.9 If any time during the currency of the contract, the Bidder reduces the sale price,
sells or offers to sell such services to any person / organization including the
APMC, Azadpur or any department of a State or Central government or any
department of a State government or statutory undertaking of the State and
Central government as the case may be at a price lower than the price
chargeable under this contract, he shall forthwith notify such reduction of sale or
offer to sell to the APMC, Azadpur and the price payable under this contract for
the services installed after the date of coming into force of such reduction of sale
or offer to sell shall stand correspondingly reduced.
If the price breakup is given by the bidder for incidence of taxes & duties – sales tax,
custom duties etc., only then the statutory variations on account of the said duty can be
reimbursed. In such cases the bidder will be required to provide the documentations in
support of the actual as against the anticipated value allowed/quoted in the tender.
11.3 APMC, Azadpur’s Rights
11.3.1 The APMC, Azadpur reserves the right to make changes within the scope of the
Contract at any point of time.
11.3.2 The APMC, Azadpur reserves the right to accept or reject any or all bids, and to
annul the Tender process at any time prior to the Award of Letter of Intent. In
this case, the APMC, Azadpur shall not incur any liability to the affected Bidders
or any obligation to inform the affected Bidders about reasons for such action.
11.3.3 The APMC, Azadpur reserves the right to order for increased or decreased
quantity of products/equipments and services specified in the sections Bill of
Materials section of this tender document without any change in unit price of the
offered quantity at the time of award of letter of intent.
11.3.4 The APMC, Azadpur reserves the right to award the repeat orders for any new
additional sites up to the Contract Validity Period from the date of award of letter
of intent taking into account the same unit price for individual items as
mentioned in the Price Schedule Forms including all taxes, levies, duties, octroi
or VAT, etc. as the case may be.
11.4 Subcontracting By the Bidder
11.4.1 The Successful Bidder would provide all the services through its own company.
If sub contracting for specialized work is required, the Successful Bidder will take
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prior permission from APMC. Under all circumstances, the value of the works
sub-contracted by the Successful Bidder should not exceed 25% of the Services
Prices.
11.4.2 In any case, the Successful Bidder shall be solely responsible to ensure
compliance of all obligations under the contract.
11.5 Specifications
11.5.1 The Products/equipment supplied under this contract shall conform to the
Technical Specifications given in this tender under Annexure-3.
11.6 APMC, Azadpur’s Right to Inspect Goods
11.6.1 The APMC, Azadpur and his authorized representative shall have the right to
inspect and test the goods for their conformity to the specifications laid in the
tender document under the Annexure-3. If the APMC, Azadpur decides to
conduct such tests on the premises of the Bidder or its subcontractor(s), all
facilities and assistance like testing instruments and other related documents
shall be furnished to the inspectors at no cost to the APMC, Azadpur.
11.6.2 If any inspected materials fail in the test to conform to the specifications laid in
the tender document, the APMC, Azadpur may reject them and the supplier shall
either replace or do the needful to the rejected materials so that the rejected
material will meet the specification requirements at no cost to the APMC,
Azadpur.
11.6.3 Appeal: If the bidder prefers appeal against the decision of the Inspecting
Authority for the rejection of any work as not being in accordance with the
contract, he shall file such appeal to the Vice Chairman, Delhi Agricultural
Marketing Board, within seven days after the decision of the Inspection
Authority. If an appeal is so preferred, the decision of Vice-Chairman, Delhi
Agricultural Marketing Board shall be final and conclusive.
11.6.4 The Bidder is not released in any way from any warranty or other obligations
under the contract in pursuant to clauses 11.2 to 11.6
11.7 Delivery of Materials and Related Documentation
11.7.1 Delivery, Installation and Commissioning of the materials and provision of
documents, shall be made by the Bidder in accordance with the terms specified
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by the APMC, Azadpur in its Bill of Materials Section and Technical Specification
Section. The materials shall remain at the risk of the supplier until the final
acceptance sign-off of the installed network has been completed.
11.7.2 The Successful Bidder shall ensure that all Products/equipment is supplied within
the Implementation schedule mentioned in the tender document or any
subsequent document as the case may be.
11.7.3 Compensation for Delay: If the successful bidder fails to complete the supply,
installation, commissioning and testing, training and satisfactory performace
demonstration of the equipments within the Implementation Schedule under the
contract, the bidder shall pay to APMC, Azadpur, without prejudice to any other
right or remedy as may be available to the APMC, Azadpur an agreed
compensation amount of 1 % on the total cost of item awarded per week or part
thereof subject to a maximum of 10 % of total value of item.
11.7.4 The Successful Bidder, at no extra cost to APMC, shall provide all necessary
Technical Assistance, if any, for the installation, commissioning and Maintenance
of the Products/equipment during the factory acceptance tests and final
acceptance tests.
11.7.5 The Successful Bidder shall submit any Software Kits (CDs), License Papers,
Warranty Papers and any other relevant documentation related to the supplied
products to the APMC, Azadpur along with the supplied products/equipment.
11.8 Incidental Services
11.8.1 The Bidder may be required to provide all of the following services:
a) Performance, Supervision or maintenance and/or repair of the supplied
Goods, for a period of time agreed by the parties.
b) These incidental services shall not relieve the Bidder of any warranty
obligations under this tender.
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11.9 Warranty
11.9.1 The Bidder is required to provide warranty valid for 36 months for all supplied
hardware and software, Structured LAN cabling, Power cabling, etc.
11.9.2 The Bidder shall warrant that all the equipment supplied under the contract is
newly manufactured and shall have no defect arising out of design, materials or
workmanship or from any act or omission of the Bidder, that may develop under
normal use of the supplied equipments in the conditions prevailing in Delhi.
11.9.3 The Bidder shall warrant that the services provided under the contract shall be as
per the Service Level Agreement (SLA) between APMC and the Bidder, which will
be decided after selection of the successful bidder.
11.9.4 This warranty, for all equipments, shall remain valid for 36 months after the
complete installation and final acceptance sign-off of the project. The installation
will be deemed incomplete if any component of the equipment or any
documentation/media is not delivered or is delivered and not installed and/or not
operational or not acceptable to APMC after final acceptance testing.
11.9.5 APMC shall promptly notify the Bidder about any claims arising under this
warranty. Upon receipt of such notice, the bidder shall
repair/replace/reconfigure/re-provision the defective equipment or service.
11.9.6 If the bidder, having been notified, fails to remedy the defect(s) within the
period specified in the Service Level Agreements, APMC may proceed to take
such remedial action as may be necessary at the Bidder’s risk and expense and
without prejudice to any other rights, which APMC may have against the Bidder
under the contract.
11.9.7 The bidder shall have to submit a written warranty, on a non-judicial stamp
paper incorporating provision of the above clauses.
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11.10 Authority of person signing the contract on behalf of the Bidder
11.10.1 The person signing the tenders and other documents on behalf of the
bidder should be legally authorized by the bidder for this purpose. A
documentary proof in support of this shall be enclosed along with.
11.11 Settlement of Disputes and Arbitration
Except where otherwise provided in the contract all questions and disputes relating to
the meaning of the specifications, design, and instructions here-in-before mentioned and
as to the quality of workmanship or materials used in the work or as to any other
question, claim, right, matter or thing whatsoever in any way arising out of or relating to
the contractor, designs, drawings, specifications, estimates, instructions, orders or these
conditions or otherwise concerning the works or the execution or failure to execute the
same whether arising during the progress of the work or after the cancellation,
termination, completion or abandonment thereof shall be dealt with as mentioned
hereinafter.
11.11.1
A) If the agency considers any work awarded to him to be outside the requirements of
the contract, or it disputes any drawings, record or decision given in writing by the
officer-in-charge on any matter in connection with or arising out of the contract for
carrying out the work, to be unacceptable then he shall within 15 days of such dispute
request the Secretary, APMC, MNI, Azadpur, in writing for written instruction or decision.
Thereupon, the Secretary, APMC, MNI, Azadpur, shall give his written instructions or
decision within a period of one month from the receipt of the bidder’s letter.
B) If the Secretary. APMC, MNI, Azadpur, fails to give instructions or decision in writing
within the stipulated period or the bidder is not satisfied with the instructions or decision
of the Secretary, APMC, MNI, Azadpur, the bidder may within 15 days of receipt of the
Secretary, APMC, MNI, Azadpur, decision, prefer an appeal to the Vice-Chairman, DAMB
who shall offer the bidder an opportunity to be heard, if the latter so desires, and to
offer evidence in support of his appeal. If the bidder is not satisfied with the decision of
appellate authority, the bidder shall within a period of 30 days from the receipt of the
such decision, give notice to the Vice-Chairman, DAMB for appointment of arbitrator
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failing which, the said decision shall be final, binding and conclusive and not referable to
adjustment by the arbitrator.
11.11.2
A) Except where the decision has become final, binding and conclusive in terms of sub
para 11.11.1 B) above disputes or differences shall be referred for adjudication through
arbitration by a sole arbitrator appointed by the Vice-Chairman, DAMB. If the arbitrator
so assigned is unwilling or unable to act or resigns his appointment or vacates his office
due to any reason whatsoever may be another sole arbitrator shall be appointed in the
manner aforesaid. Such person shall be entitled to proceed with the reference from the
stage at which it was left by his predecessor.
B) It is a term of this contract that the party invoking arbitration shall give a list of
disputes with amount claimed in respect of each such dispute along with the notice for
appointment of arbitrator and giving reference to the rejection of the appeal by the
Vice-Chairman, DAMB.
C) It is also a term of this contract that no person other than a person appointed by the
Vice-Chairman, DAMB as aforesaid should act as arbitrator and if for any reason that is
not possible, the matter shall not be referred to arbitration at all.
D) It is also a term of this contract that if the bidder does not make any demand for
appointment of arbitrator in respect of any claims in writing as aforesaid within 120 days
of receiving the intimation from the Engineer-in-charge that the final bill is ready for
payment, the claim of the contractor shall be deemed to have been waived and
absolutely barred and the APMC, MNI, Azadpur shall be deemed to have discharged and
released of all liabilities under the contract in respect of these claims.
E) The arbitration shall be conducted in accordance with the provisions of the Arbitration
and Conciliation Act, 1996 (26 of 1996) or any statutory modifications or re-enactment
thereof and the rules made there under, for the time being in force shall apply to the
arbitration proceeding under this clause.
F) It is also a term of this contract that the arbitrator shall adjudicate on only such
disputes as are referred to him by the appointing authority and give separate award
against each dispute and claim referred to him and in all the cases where the total
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amount of the claims by any party exceeds Rs. 1,00,000/-, the arbitrator shall give
reasons for the award.
G) It is also a term of the contract that any fees payable to the arbitrator shall be paid
equally by both of the parties.
H) It is also a term of the contract that the arbitrator shall be deemed to have entered
on the reference from the date he issued notice to both of the parties calling them to
submit their statement of claims and counter statement of claims. The venue of the
arbitration shall be such place as may be fixed by the arbitrator. The fees, if any, of the
arbitrator if required to be paid before the award is made and published, be paid half
and half by each of the parties. The cost of the reference and of the award (including
the fees, if any, of the arbitrator) shall be in the discretion of the arbitrator who may
direct to that any by whom and in what manner, such costs or any part thereof shall be
paid.
11.12 Insolvency and Breach of Contract
The APMC, Azadpur may, at any time, by notice in writing summarily determine the
contract in any of the following events,
11.12.1 If the bidder being a company is wound up voluntarily or by the order of
a court or a Receiver, liquidator or Manager on behalf of the Debenture-holders
is appointed or circumstances shall have arisen which entitles the court or
Debenture-holder to appoint a Receiver, Liquidator or Manager; or;
11.12.2 If the bidder commits any breach of the contract not herein specifically
provided for.
Provided that such determination shall not affect any right of action or remedy which
shall have accrued or shall accrue thereafter to APMC, Azadpur and provided also the
bidder shall be liable to pay to APMC, Azadpur for extra expenditure incurred there to.
The bidder shall under no circumstances be entitled to any gain on the re-purchase.
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11.13 Defect and Jurisdiction of contract
11.13.1 The contract shall be considered as having come into force from the date
of issue of letter of the award of the contract by APMC, Azadpur.
11.13.2 The law applicable to this contract shall be the law enforceable in India
and the Courts of Delhi shall have the exclusive jurisdiction in all matters arising
under the contract.
11.14 Force Majeure Clause
11.14.1 Force Majeure is herein defined as any clause which is beyond the control
of the Bidder or APMC, Azadpur as the case may be and which they could not
foresee or with a reasonable amount of diligence could not have foreseen and
which substantially affect the performance of the contract, such as:
11.14.1.1 Natural calamities, including but not limited to floods, riots, earthquakes
and epidemics, etc.
11.14.1.2 Acts of any Govt. including but not limited to war (declared or
undeclared) mutiny, quarantines and embargoes etc.
11.14.2 The bidder or APMC, Azadpur shall not be liable for delay in performing
his obligations resulting from any force majeure clause as referred to and or
defined above. The date of completion will subject to herein after provided, be
extended by a reasonable time.
11.14.3 If such force majeure events continued for more than three months, the
APMC, Azadpur and the bidder shall decide the future course of action including
the termination of the contract.
Note: - If there is an additional requirement of hardware/ software, APMC may decide to adopt
the rates finalized in this tender for such additional requirement also in accordance with terms
and conditions to be decided subsequently
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12 General Terms and Conditions
12.1 The bidder must study the terms and conditions before responding to the tender
document.
12.2 The tenders of the bidders who resort to canvassing of any kind for making the
award of work in his favor will be liable to be rejected.
12.3 Other requirements
12.3.1 The successful bidder has to give details in respect of land, electricity etc.
required for commissioning and functioning of the system, well in advance.
12.4 Requirements from APMC, Azadpur
12.4.1 If any material or services are to be provided by the APMC, Azadpur for
successful commissioning of the system then this should be clearly specified by
the bidder at the time of tendering only in Technical Bid under a separate section
named “Requirements from APMC, Azapdpur”.
12.5 Time being essence of the contract
12.5.1 The time and date of completion of the supply as stipulated in the Purchase
Order shall be essence of the contract.
12.5.2 The bidder shall submit a detailed Time Schedule within one week of the
placement of order indicating number of activities covering various key phases
such as procurement, dispatch etc. The bidder shall discuss such Time Schedule
so submitted with APMC, Azadpur and the same after revision by the APMC,
Azadpur, if any, shall be reviewed and periodic review reports shall be submitted
by the bidder to the APMC, Azadpur.
12.6 Responsibility for completeness
12.6.1 Any component or part of it or accessories not mentioned in the specification but
which are usual or necessary to be provided by the bidder without any extra
charge to make the equipment complete in all respect to meet the specifications.
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13 Miscellaneous
13.1 Corrupt, fraudulent and unethical practices
“Corrupt Practice” means the offering, giving, receiving or soliciting of any thing of
value to influence the action of a APMC, Azadpur official in the process of contract
execution.
“Fraudulent Practice” means a misrepresentation of facts in order to influence a
tendering process or the execution of a contract detrimental to the interests of APMC,
Azadpur and includes collusive practice among Bidders (prior to or after proposal
submission) designed to establish prices at artificial non-competitive levels and to
deprive APMC, Azadpur of the benefits of free and open competition.
“Unethical Practice” means any activity on the part of bidder, which tries to circumvent
tender process in any way. Unsolicited offering of discounts, reduction in financial bid
amount, upward revision of quality of goods, etc. after opening of first bid will be
treated as unethical practice.
APMC, Azadpur will reject a proposal for award and also may debar the bidder for future
tenders in APMC, Azadpur if it determines that the bidder has engaged in corrupt,
fraudulent or unethical practices in competing for, or in executing a contract.
13.2 Notices
Any notice given by one party to the other pursuant to this contract shall be sent to the
other party in writing or by telex, email, cable or facsimile to the other party’s address,
and confirmed in writing by the other party.
A notice shall be effective when delivered or tendered to other party whichever is
earlier.
13.3 Use of documents and Information
The Bidder shall not, without prior written consent from APMC, Azadpur, disclose/ share/
use the TENDER document, contract, or any provision thereof, or any specification, plan,
drawing, pattern, sample or information furnished by or on behalf of APMC, Azadpur in
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connection there with, to any person other than a person employed by the Bidder in the
performance of the contract.
The Bidder shall not, without prior written consent of APMC, Azadpur, make use of any
document or information made available for the project, except for purposes of
performing the Contract.
All project related document (including this TENDER document) issued by APMC,
Azadpur, other than the contract itself, shall remain the property of APMC, Azadpur and
shall be returned (in all copies) to APMC, Azadpur on completion of the Bidder’s
performance under the contract if so required by APMC, Azadpur.
13.4 Currency of the proposal
Currency of the Proposal should be in Indian Rupees only. If the rates are not quoted in
Indian Rupees, then rate prevalent on the date of opening the technical bid which would
also be the last day for submission of the tender, will be the rate used for evaluation,
contracting and for payments.
13.5 Period of proposal validity
The proposal shall be valid for 180 days after date of opening of the proposals. If the
bidder withdraws his tender before the said period or makes any modification in the
terms and conditions of the tender, then APMC, Azadpur shall without prejudice to any
other right or remedy be at liberty to forfeit the entire amount of the earnest money
deposited alongwith the tender and to reject the tender.
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Draft TENDER for Software & Hardware
APMC- Computerization Project
Annexure 1: Technical Proposal Letter
Proposal Letter
Date: [Insert Date of Bid]
To:
The Secretary,
APMC, Azadpur
New Delhi – 110033
Dear Sir,
[Sub: Supply, Installation, Commissioning, Operation and Maintenance of
Hardware, System Software, LAN/WAN Network of APMC, Azadpur]
1. We, the undersigned, having read and examined in detail all the bid documents of
the subject TENDER, do propose hereby to provide the Supply, Installation,
Commissioning, Operation and Maintenance of Hardware, System Software,
LAN/WAN Network for Agriculture Produce Marketing Committee, Azadpur.
2. We declare that all the services will be performed strictly in accordance with the
TENDER and contract irrespective of whatever has been stated to the contrary
anywhere in our bid.
3. We confirm having submitted the information as required in the TENDER document.
In case any further clarification/documentary proof in this regard before evaluation
of our bid, we agree to furnish the same in time.
4. We hereby declare that, in case the Contract is awarded to us, we shall submit the
contract Performance Bank Guarantee in the form prescribed
5. Our Proposal is binding upon us and subject to the modifications resulting from
contract negotiations, up to expiration of the validity period of the Proposal.
6. We undertake that, in competing for (and, if the award is made to us, in executing)
the above contract, we will strictly observe the laws against fraud and corruption in
force in India namely "Prevention of Corruption Act 1988".
7. We understand you are not bound to accept any Proposal you receive.
8. We undertake, if our proposal is accepted, to commence work on the Project and to
achieve Installation and Operational Acceptance within the respective timelines
stated in the TENDER and/or the contract.
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9. We have read the provisions mentioned in the TENDER Documents and confirm that
these are acceptable to us.
10. We further declare that additional conditions, variations, deviations, if any, found in
the proposal shall not be given effect to.
11. We undertake, if our proposal is accepted, to commence the work on the project
immediately upon your Notification of Award to us, and to achieve Completion within
the time stated in the TENDER Documents.
12. If our proposal is accepted, we undertake to provide a Performance Security in the
form and amounts, and within the times specified in the TENDER Documents.
13. We agree to abide by this proposal, consisting of this letter, the technical
specifications, the Price Schedules, the duly notarized written power of attorney and
Attachments [specify the number of attachments] to this Proposal, for a period of
proposal validity from the date fixed for submission of proposals as stipulated in the
TENDER Documents, and it shall remain binding upon us and may be accepted by
you at any time before the expiration of that period.
14. Until the formal final Contract is prepared and executed between us, this proposal,
together with your written acceptance of the proposal and your notification of
award, shall constitute a binding contract between us.
Dated this [insert number] day of [insert month], [insert year]
Signed:
In the capacity of [insert Title of Position]
Duly authorized to sign this bid and on behalf of [insert Name of Bidder]
Attachments:
1.
2.
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Annexure 2: Indicative Bill of Materials & Price Schedule
(For Commercial Bid)
Sr. no. Item Quantity Unit Rate Amount (In Rupees)
In Figure
In Words
Hardware (Including supply, installation, commissioning of the same)
1. Anti Virus and LDAP Server 1
2. Portal Server 1
3. Application Server 1
4. Database Server 1
5. Mail Messaging Server & File
1
Management System
6. Proxy Server/ DHCP Server /
1
DNS Server
7. Backup Server 1
8. Desktops 64
9. 15 KVA UPS 1
10. 5 KVA UPS 2
11. 1 KVA UPS 1
12. Network printer 6
13. Scanner 6
14. LaserJet printer / Line type
19
printer (For gates)
Network equipments (Including supply, installation, commissioning etc.)
15. Unmanaged 24 Port 100MBPS/1
GBPS switches
8
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Sr. no. Item Quantity Unit Rate Amount (In Rupees)
In Figure
In Words
16. 8 port unmanaged switches at
11
gates
17. Modular MPLS Router with 4
1
serial ports
18. Modular access router cum
1
firewall for internet connectivity
19. Modular MPLS Router with 2
2
serial ports & 2 ISDN Ports &
two Ethernet port
20. Repeaters 5
21. ISDN Modem 1
22. Server Rack 2
23. Network rack 8
24. Information outlets / Surface
125
mount Box
25. Patch cords 125
26. Patch Max Panel 5
System Software (Including licensing, installation, configuration etc.)
27. Portal / Application Server
28. Web Server
29. Directory Server
30. Database Server
31. Mail & Messaging Sever
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Sr. no. Item Quantity Unit Rate Amount (In Rupees)
Other Items
32. Structured Cabling Components
with OEM Warranty (CAT 6
cable, Surface mount I/O’s, 3’
CAT 6 patch cord, 7’ CAT 6
patch cord, 24 Port Jack Panel,
25mm dia PVC conduit / casing
/ capping with accessories,
Other required components
including labels, ferrules etc.)
33. Other items necessary for
installation and commissioning
of the equipments (Pl specify)
Total Cost (A)
For 150
nodes
In Figure
In Words
Annual Maintenance
Cost (In Rupees)
Amount (In figures)
Amount (In words)
Year 1 Year 2 Year 3
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Bandwidth Cost
Location Bandwidth One Time Cost Annual Cost
In Figure In words In Figure In Words
Azadpur – Okhla 512 KBPS MPLS Link
Azadpur- ISP 2 MBPS Internet Link
Azadpur- Andheria More 128 KBPS MPLS Link
Azadpur- Tekri Khampur 64 KBPS MPLS Link
Andheria more – Okhla 64 KBPS MPLS Link
Azadpur NSM – Azadpur
64 KBPS MPLS Link
NFM
Azadpur – Okhla 128 KBPS ISDN Link
These rates would be applicable for next 2 years from the date of place of order. At the time of need, if vendor has reduced its MRP rates
in general, then vendor would reduce rates for APMC in the same ratio. Please attaché your MRP list for above mentioned bandwidth.
Maintenance of these links shall be the responsibility of the vendor.
Note:
1. All prices quoted by the bidder should be the net price inclusive of all applicable taxes/levies/octroi/duties etc.
2. Hardware supply, delivery, installation and commissioning needs to be undertaken by the successful bidder at the locations mentioned
in Annexure 5.
Signed:
In the capacity of [insert Title of Position]
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Duly authorized to sign this bid and on behalf of [insert Name of Bidder]
Annexure 3: Specifications and Compliance
(For Technical Bid)
Note: Some Items listed below are in tabular format while some are not. Please provide compliance for all Items whether in tabular format
or not.
** Any additional features/specifications shall be reported in the format provided in Annexure 7 only, else they would not
be considered.
Item 1: Anti Virus and LDAP Server
Description Anti Virus and LDAP Server Offering Same
(Y/N)
Deviations
Essential Specifications
Make & Model
Processors Xeon Processor, 3.2 GHz
Number of processors Single
Processing performance System should provide 70,000 TPM
Memory Configured with 2 GB Memory
Scalability Scalable to min. 16GB Memory
Internal Disks
2x73 GB Ultra SCSI (10K rpm) Internal Disks for
OS. The two disks should be across two different
channels to provide maximum resilience
PCI slots 4 PCI-X slots
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Description Anti Virus and LDAP Server Offering Same
(Y/N)
Deviations
Removable Media Min. 6X DVD
NETWORK INTERFACE cards 2 X 10/100/1000 Mbps Ethernet
Backup drive Min. 20/40 GB DAT drive
Power Supply
The system should be configured with redundant
power supplies and fans.
Operating Systems
Red Hat Linux Enterprise Server Latest Edition
(Compatible to both LINUX and Windows)
Rack Mounting Server should be rack mountable
The Hardware must be compatible with Microsoft
Compatibility
& Linux
Support
Patches and Updates released during the
warranty period should also be made available
free of cost.
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Item 2: Portal Server
Description Portal Server Offering Same
(Y/N)
Deviations
Essential Specifications
Make & Model
Processors Xeon Processor, 3.2 GHz
Number of processors Dual
Processing performance System should provide 70,000 TPM
Memory Configured with 2 GB Memory
Scalability Scalable to min. 16GB Memory
Internal Disks
2x73 GB Ultra SCSI (10K rpm) Internal Disks for
OS. The two disks should be across two different
channels to provide maximum resilience
PCI slots 4 PCI-X slots
Removable Media Min. 6X DVD
NETWORK INTERFACE cards 2 X 10/100/1000 Mbps Ethernet
Backup drive Min. 20/40 GB DAT drive
Power Supply
The system should be configured with redundant
power supplies and fans.
Operating Systems Unix (Compatible with Microsoft windows)
Rack Mounting Server should be rack mountable
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Description Portal Server Offering Same
(Y/N)
Deviations
Compatibility
Support
The Hardware must be compatible with Microsoft,
Linux & Unix
Patches and Updates released during the
warranty period should also be made available
free of cost.
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Item 3: Application Server
Description Application Server Offering Same
(Y/N)
Deviations
Essential Specifications
Make & Model
Processors
5000 p series chipset server or equivalent, 2x
Intel Xeon Dual core, 3 GHz
Number of processors Dual (Loaded)
Processing performance System should provide 70,000 TPM
Memory 4 GB of DDR2 667 MHz RAM
Scalability Scalable to min. 16GB Memory
Internal Disks
3 X 146GB Ultra SCSI (10K rpm) Internal Disks
for OS. The two disks should be across two
different channels to provide maximum resilience
PCI slots 4 PCI-X slots
Removable Media Min. 6X DVD
NETWORK INTERFACE cards 2 X 10/100/1000 Mbps Ethernet
Backup drive Min. 20/40 GB DAT drive
Power Supply
The system should be configured with redundant
power supplies and fans.
Operating Systems Unix
Rack Mounting Server should be rack mountable
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Description Application Server Offering Same
(Y/N)
Deviations
Compatibility
Support
The Hardware must be compatible with Microsoft,
Linux & Unix
Patches and Updates released during the
warranty period should also be made available
free of cost.
Item 4: Database Server
Description Database Server Offering Same
(Y/N)
Deviations
Essential Specifications
Make & Model
Processors
5000 p series chipset server or equivalent, 2x
Intel Xeon Dual core, 3 GHz
Number of processors Dual (Loaded)
Processing performance System should provide 70,000 TPM
Memory 4 GB of DDR2 667 MHz RAM
Scalability Scalable to min. 16GB Memory
Internal Disks
3 X 146GB Ultra SCSI (10K rpm) Internal Disks
for OS. The two disks should be across two
different channels to provide maximum resilience
PCI slots 4 PCI-X slots
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Description Database Server Offering Same
(Y/N)
Deviations
Removable Media Min. 6X DVD
NETWORK INTERFACE cards 2 X 10/100/1000 Mbps Ethernet
Backup drive Min. 20/40 GB DAT drive
Power Supply
The system should be configured with redundant
power supplies and fans.
Operating Systems Unix
Rack Mounting Server should be rack mountable
The Hardware must be compatible with Microsoft,
Compatibility
Linux & Unix
Support
Patches and Updates released during the
warranty period should also be made available
free of cost.
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Item 5: Mail Messaging Server & File Management System
Description
Mail Messaging Server & File Management System Offering Same
(Y/N)
Deviations
Essential Specifications
Make & Model
Processors
5000 p series chipset server or equivalent, 2x
Intel Xeon Dual core, 3 GHz
Number of processors Dual (Loaded)
Processing performance System should provide 70,000 TPM
Memory 4 GB of DDR2 667 MHz RAM
Scalability Scalable to min. 16GB Memory
Internal Disks
3 X 146GB Ultra SCSI (10K rpm) Internal Disks
for OS.
PCI slots 4 PCI-X slots
Removable Media Min. 6X DVD
NETWORK INTERFACE cards 2 X 10/100/1000 Mbps Ethernet
Backup drive Min. 20/40 GB DAT drive
Power Supply
The system should be configured with redundant
power supplies and fans.
Operating Systems Unix
Rack Mounting Server should be rack mountable
The Hardware must be compatible with Microsoft,
Compatibility
Linux & Unix
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Description
Mail Messaging Server & File Management System Offering Same
(Y/N)
Deviations
Support
Patches and Updates released during the
warranty period should also be made available
free of cost.
Item 6: Proxy Server/ DHCP Server / DNS Server
Description Proxy Server/DHCP Server/ DNS Server Offering Same
(Y/N)
Deviations
Essential Specifications
Make & Model
Processors Xeon Processor, 3.2 GHz
Number of processors Single
Processing performance System should provide 70,000 TPM
Memory Configured with 2 GB Memory
Scalability Scalable to min. 16GB Memory
Internal Disks
2x73 GB Ultra SCSI (10K rpm) Internal Disks for
OS. The two disks should be across two different
channels to provide maximum resilience
PCI slots 4 PCI-X slots
Removable Media Min. 6X DVD
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Description Proxy Server/DHCP Server/ DNS Server Offering Same
(Y/N)
Deviations
NETWORK INTERFACE cards 2 X 10/100/1000 Mbps Ethernet
Backup drive Min. 20/40 GB DAT drive
Power Supply
The system should be configured with redundant
power supplies and fans.
Operating Systems Red Hat Linux Enterprise Server Latest Edition
Rack Mounting Server should be rack mountable
The Hardware must be compatible with Microsoft
Compatibility
& Linux
Support
Patches and Updates released during the
warranty period should also be made available
free of cost.
Item 7: Server at Okhla for Data Recovery in case of Disaster
Description Backup Server Offering Same
(Y/N)
Deviations
Essential Specifications
Make & Model
Processors
5000 p series chipset server or equivalent, 2x
Intel Xeon Dual core, 3 GHz
Number of processors Dual (Loaded)
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Description Backup Server Offering Same
(Y/N)
Deviations
Processing performance System should provide 70,000 TPM
Memory 4 GB of DDR2 667 MHz RAM
Scalability Scalable to min. 16GB Memory
Internal Disks
5 X 146GB Ultra SCSI (10K rpm) Internal Disks for
OS. The two disks should be across two different
channels to provide maximum resilience
PCI slots 4 PCI-X slots
Removable Media Min. 6X DVD
NETWORK INTERFACE cards 2 X 10/100/1000 Mbps Ethernet
Backup drive Min. 20/40 GB DAT drive
Power Supply
The system should be configured with redundant
power supplies and fans.
Operating Systems Unix
Rack Mounting Server should be rack mountable
The Hardware must be compatible with Microsoft
Compatibility
, Unix & Linux
Support
Patches and Updates released during the
warranty period should also be made available
free of cost.
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Item 8: Desktop
Description Desktops Offering same
(Y/N)
Essential Specifications
Deviations
Processor
Intel Pentium IV with Hyper Threading
(2.8GHz or more, 1MB L2 Cache, 800 MHz FSB)
Chipset Intel 915G or higher Intel Chipset
Motherboard Intel original or OEM mother board
Memory
2 x 256 MB DDR SDRAM @ 400 MHz
Expandable to 4 GB
Floppy Drive 1.44 MB
Hard Disk Drive
80 GB SATA SMART III 7200 rpm with Pre Failure
Warranty
Optical Drive 52x IDE CD ROM
Graphics
Integrated (on board) Intel Media Accelerator
900
Ethernet Integrated (on-board) 10/100/1000 controller
Bays Minimum : 6
(with support for 2 internal Hard drives)
Slots Minimum : 4
x1 PCI Express Slot - 1 no
x16 PCI Express Graphics Slot - 1 no and
PCI - 2 nos
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Description Desktops Offering same
(Y/N)
Ports 1 Parallel, 1 Serial, 4 USB (Ver 2.0) with at least 2
ports in front, VGA, 2 PS/2 ports
Form Factor Micro Tower
Power Supply Minimum 300 Watts (Surge protected)
Monitor
15" Color TFT with minimum 1280 x 1024 @
60Hz resolution, Asset Controlled, Energy Star
compliant
(Same make as PC)
Keyboard PS/2 104 keys keyboard (Same make as PC)
Mouse
PS/2 2 Button Optical Scroll Mouse
(Same make as PC)
Operating System Windows 2003 professional, office 2000
professional
Diagnostic Tool
Pre installed OEM's Diagnostic tool for hardware
diagnostics
Support for Manageability OEM Tool support that allows to centrally track,
Tools
monitor & manage the h/w.
1. Get valuable hardware asset information
2.Monitor system health to fix problems before
they occur
3. Install drivers and BIOS updates without
visiting each PC
Security 1. Facility to set boot password
Deviations
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Description Desktops Offering same
(Y/N)
Anti-Virus
Latest version of Norton Anti-virus must be preloaded
and upgradeable for one year
Warranty 3 years Parts and Labor on-site Warranty
Deviations
Item 9: 15 KVA UPS
Description 15 KVA Online UPS Offering same
(Y/N)
Essential Specifications
Manufacturer ISO 9001
Input Power Factor 0.93
Overall Efficiency (AC TO AC) 90%
Output Power Factor 0.8
C.F.T. 3:1
Output Voltage 230 +/-
Input
Voltage
Output Frequency
Input
Frequency
Automatic By-
Deviations
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Description 15 KVA Online UPS Offering same
(Y/N)
Pass
Digital Displays AND Battery
& Load Parameter
Inbuilt APFC
Fully Digital Microprocessor Required
Based
Input Current Harmonic
Distortions
Switching based
Isolation Transformer
Actual battery back up on
Full load in minutes
SNMP Enabled
Deviations
Management
Warranty
Future Expansion
Transfer time

Tender for Hardware, System Software and Network
Description 15 KVA Online UPS Offering same
Battery Sealed Maintenance Free
(Y/N)
Deviations
Charging Charging when UPS is off but connected to Mains.
Indications
Display indicators for AC normal, battery charging,
system on backup, AC power failure etc.
Item 10: 5 KVA UPS
Description 5 KVA Online UPS Offering same
(Y/N)
Essential Specifications
Manufacturer ISO 9001
Input Power Factor 0.93
Overall Efficiency (AC TO AC) 90%
Output Power Factor 0.8
C.F.T. 3:1
Output Voltage 230 +/-
Input
Voltage
Deviations
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Description 5 KVA Online UPS Offering same
(Y/N)
Output Frequency
Input
Frequency
Automatic By-
Pass
Digital Displays AND Battery
& Load Parameter
Inbuilt APFC
Fully Digital Microprocessor Required
Based
Input Current Harmonic
Distortions
Switching based
Isolation Transformer
Actual battery back up on
Full load in minutes
SNMP Enabled
Deviations
Management
Warranty
Future Expansion
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Description 5 KVA Online UPS Offering same
Transfer time

Tender for Hardware, System Software and Network
Description 1 KVA Online UPS Offering same
(Y/N)
C.F.T. 3:1
Output Voltage 230 +/-
Input
Voltage
Output Frequency
Input
Frequency
Automatic By-
Pass
Digital Displays AND Battery
& Load Parameter
Inbuilt APFC
Fully Digital Microprocessor Required
Based
Input Current Harmonic
Distortions
Switching based
Isolation Transformer
Actual battery back up on
Full load in minutes
SNMP Enabled
Deviations
Management
Warranty
Final Version 94 Confidential

Tender for Hardware, System Software and Network
Future Expansion
Description 1 KVA Online UPS Offering same
(Y/N)
Deviations
Transfer time

Tender for Hardware, System Software and Network
Description Network printer Offering same
Output capacity 50 pages per minute
(Y/N)
Deviations
Item 13: Scanner
Description Scanner Offering same
(Y/N)
Essential Specifications
Deviations
Resolution 800X 600 pixels or latest
Item 14: Laser-jet printer / Line type printer
Description Printer Offering same
(Y/N)
Essential Specifications
Deviations
Spool capacity 4 MB
No of trays 2
Output capacity 20 pages per minute
Final Version 96 Confidential

Tender for Hardware, System Software and Network
Item 15: 24 Port Unmanaged Switch
Description Switch Offering Same
(Y/N)
Deviations
Essential Specifications
Required Ports 24 10/100 ports and 2 1000TX Gigabit interfaces
Performance 8.8-Gbps switching fabric
6 Mpps wire-speed forwarding rate
6-Gbps maximum forwarding bandwidth
Atleast 4 MB packet buffer memory architecture
shared by all ports
4,000 MAC addresses
Standards IEEE 802.3x full duplex on 10BaseT, 100BaseTX
IEEE 802.1D Spanning-Tree Protocol
IEEE 802.1p class-of-service (CoS) prioritization
IEEE 802.3 10BaseT specification
IEEE 802.3u 100BaseTX specification
IEEE 802.3z 1000BaseX specification
Final Version 97 Confidential

Tender for Hardware, System Software and Network
Item 16: 8 port unmanaged switch
Description Switch Offering
same(Y/N)
Deviations
Essential Specifications
Required Ports 8 10/100 ports and 2 1000TX Gigabit interfaces
Performance 8.8-Gbps switching fabric
6 Mpps wire-speed forwarding rate
6-Gbps maximum forwarding bandwidth
Atleast 4 MB packet buffer memory architecture
shared by all ports
Standards IEEE 802.3x full duplex on 10BaseT, 100BaseTX
IEEE 802.1D Spanning-Tree Protocol
IEEE 802.1p class-of-service (CoS) prioritization
IEEE 802.3 10BaseT specification
IEEE 802.3u 100BaseTX specification
IEEE 802.3z 1000BaseX specification
Item 17: Modular MPLS Router with 4 serial ports
Description Detail Offering
same (Y/N)
Essential Specifications
Ports Four Serial Ports
Deviations
Final Version 98 Confidential

Tender for Hardware, System Software and Network
Type Modular
IOS version Version 12 or Latest version that is supported at the time of
implantation
Memory 64 MB minimum
Warranty Onsite warranty For 3 years
Item 18: Modular access router cum firewall for internet connectivity
Description Modular Access Router Offering same
(Y/N)
Essential Specifications
Deviations
Processor
A RISC processor to support high-performance routing,
encryption, and broadband services
Ports
Other Features
One autosensing 10/100 Fast Ethernet port
Atleast one WAN Interface Card
One auxiliary (AUX) port (up to 115.2-kbps asynchronous
serial)
One console port
One internal expansion slot for the hardware-assisted VPN
encryption card (MOD1700-VPN)
support for advanced QoS features such as the Resource
Reservation Protocol (RSVP), Weighted Fair Queuing (WFQ),
Final Version 99 Confidential

Tender for Hardware, System Software and Network
Description Modular Access Router Offering same
(Y/N)
and IP Precedence to reduce recurring WAN costs
QOS features (such as committed access rate [CAR], policy
routing, low-latency queuing [LLQ], generic traffic shaping
[GTS], Frame Relay traffic shaping [FRTS], and RSVP)
allocate WAN bandwidth to priority applications for improved
performance
Deviations
Item 19: MPLS Router with 2 serial ports, 2 ISDN ports and 2 Ethernet ports
Description Detail Offering
same (Y/N)
Essential Specifications
Ports Two Ethernet ports
Two BRI interface to terminate the ISDN lines for backup links
Two Serial Ports and
Type Modular
IOS version Version 12 or Latest version that is supported at the time of
implantation
Memory 64 MB minimum
Warranty Onsite warranty For 3 years
Deviations
Final Version 100 Confidential

Tender for Hardware, System Software and Network
Item 20: Repeater
Description Repeater Offering same
(Y/N)
Essential Specifications
Deviations
No of Ports Minimum of 4
Capacity
Should support the data transfer / amplification at the rate of
100 MBPS
Item 21: ISDN Modem
Description ISDN Modem Offering same
(Y/N)
Essential Specifications
Deviations
Speed Maximum of 64 KBPS
Network terminator To support 64 KBPS
Description Repeater Offering same
(Y/N)
Item 22: Server Rack
Final Version 101 Confidential

Tender for Hardware, System Software and Network
Description SERVER RACK (FLOOR MOUNT) Offering
Same (Y/N)
Essential Specifications
HEIGHT 42U
TYPE FLOOR MOUNT
WIRE MANAGERS ONE VERTICAL
POWER DISTRIBUTION DUAL POWER DISTRIBUTION
DOOR GLASS DOOR IN FRONT WITH LOCK
FAN TRAYS WITH 4 FANS
DEPTH 1000 MM
METAL ALUMINIUM EXTRUDED PROFILE
KVM Switch KVM switch with 8 no. of ports & accessories
Deviations
Item 23: Network Rack
Description NETWORK RACK (FLOOR MOUNT) Offering
Same (Y/N)
Essential Specifications
HEIGHT 42 U
TYPE FLOOR MOUNT
WIRE MANAGERS ONE VERTICAL AND THREE HORIZONTAL
POWER DISTRIBUTION POWER DISTRIBUTION
DOOR GLASS DOOR IN FRONT WITH LOCK
FAN TRAYS WITH FOUR FANS
DEPTH 800 MM
Deviations
Final Version 102 Confidential

Tender for Hardware, System Software and Network
Description NETWORK RACK (FLOOR MOUNT) Offering
METAL ALUMINIUM EXTRUDED PROFILE
Same (Y/N)
Deviations
Item 24: Information outlets / Surface mount box
Description INFORMATION OUTLET/SURFACE MOUNT BOX Offering
Same (Y/N)
Essential Specifications
MAKE
SURFACE MOUNT BOX Designed to fit CAT 6 cable with I/O
INFORMATION OUTLET HIGH IMPACT PLASTIC BODY
SPRING SHUTTERED FRONT ACCESS
KEYSTONE MODULE CAT 6 KEYSTONE as the case may be with dust
cap
insulation resistance - 500 M-ohms min.
Deviations
Item 25: Patch cords
Description PATCH CORD Offering
Same (Y/N)
LENGTH 1 m & 2 M
CABLE TYPE UTP CAT 6
Deviations
Final Version 103 Confidential

Tender for Hardware, System Software and Network
Item 26: Patch max panel
Description PATCH MAX PANEL Offering
Same (Y/N)
NUMBER OF PORTS 24
CABLE TYPE UTP CAT 6
Deviations
Software Components for IMMS application
Item 27: Portal / Application Server
Description: Portal / Application Server
Essential Specifications
• The portal product and accompanying solution components must conform to open
standards and must be a horizontal enterprise portal product.
• The desired main features of the portal solution are:
o Provide content management, content aggregation, index/search, and
categorization for local content.
o Document Management and integration with Office applications
o Strong personalization features enabling the portal to customize the portal
pages to fit the stored preferences profile of the user accessing the portal.
Personalization should be focused on presenting information and services
relevant to the user such as the state of a service request ordered by the user,
other steps and services that can be ordered by the applicant based on the
existing services state, information related to the next steps to take to
complete a particular service step, pages relevant to user past behavior or
demography etc. Personalization should also encompass defined screen layout,
Offering
Same
(Y/N)
Deviations
Final Version 104 Confidential

Tender for Hardware, System Software and Network
Description: Portal / Application Server
preferred colors, preferred links etc.
o A robust application framework, composite application features, use of portalenabled
application servers and federated portal functionality across different
vendors. It is desirable to run portal componentized applications and business
logic on the portal application server while leveraging the application server
load balancing, fail-over, monitoring, prioritization, and management features
• The capacity of the portal solution components and the required number of licenses
should be determined based on the sizing exercise to be conducted
• Whenever any of the portal solution components are implemented on different server
systems, such as installing the portal product web server on a cluster and installing the
accompanying application server on another cluster, then such systems must confirm
to the hardware specifications and requirements, including conformance to redundancy
and high availability (to the extent required by the client)
• Selected portal solution packages should be aware and capable of supporting
clustering, load balancing, redundancy, high availability, and fail safe operation
• The proposed portal product should be capable of accessing structured data via ODBC
and JDBC as well as native SQL statements for specific database formats.
• The portal product should be capable of interfacing with backend business application
via a multitude of mechanisms such as, but not limited to, the following:
o Web services
o Application services through the service oriented architecture
o Composite applications
o Other portlets
• To achieve the above mentioned integration target, the portal product must at least
conform to the most recent approved versions of the following standards:
o WSDL
o UDDI
o XML
Offering
Same
(Y/N)
Deviations
Final Version 105 Confidential

Tender for Hardware, System Software and Network
Description: Portal / Application Server
o SOAP
o WSRP
o JSR168
o J2EE 1.4
o .NET (as Web Services)
o JNDI (Java Naming and Directory Interface)
o X.400 Messaging Standard
o LDAP compliant directory
• The portal packages and various components should possess security features that
protect sensitive data from unauthorized access and modifications. As a minimum the
overall solution should be capable of:
o Authenticating user access to the web applications. Besides authenticating
connecting users, the portal should be capable of authenticating connecting
applications, application services, RPC requests …etc., i.e. the portal should
authenticate individuals as well as other forms of electronic access via
applications and other computing systems
o Authorizing authenticated access, i.e. after a successful authentication process,
the portal solution should be capable of determining and enforcing specific
authorized usage of the portal based on the user or role authorization profile
o Controlling access to specific portal areas, capabilities, modules, scripts, portal
applications, business logic, and structured and unstructured data hosted by
o
the portal through applying access control mechanisms and lists
Securing connectivity to the portal through encryption mechanism such as SSL,
IPSEC …etc.
• The Supplier is required to develop a first time registration process whereby new portal
site users identify themselves to APMC Portal and acquire their username and
passwords to be used while accessing the site. Registered users credentials should be
recorded in the directory. The directory structure should be designed such that it can
Offering
Same
(Y/N)
Deviations
Final Version 106 Confidential

Tender for Hardware, System Software and Network
Description: Portal / Application Server
be possibly synchronized and replicated on other directories or repositories.
• The Supplier is required to develop a comprehensive portal applications and services
development framework in such a way that it can be easily extended or enhanced to
incorporate additional functionalities.
• The Supplier is required to design and implement the APMC Portal including as a
minimum, the following sections:
o Login, single-sign-on, and personalization area allowing a registered user to
personalize his portal interface
o Links to various APMC Portal sections
o Links to other portals and/or web sites delivering other services to citizens
and/or businesses
o Basic help section intended to facilitate user access to the APMC Portal and
explaining the possible methods of utilizing APMC Portal. The help section
should allow providing detailed step-by-step procedures for utilizing the
services offered through the portal
o
Basic searching capabilities on APMC Portal content so that a user can easily
locate the information and site links providing the user with the service he/she
requires
• Multi-Language Support
Should provide a mechanism with translation capabilities which lets developer create a portlet
which displays content in multiple languages and there is no need to create separate portlets
for different languages(e.g . there should be two different port lets for same functionality just
to display data in different languages e.g. Hindi and English).
• JSR 168 compliant cooperative portlets
o
Should provide capability for portlets on a page to interact with each other by
sharing information. One or more cooperative portlets on a portal page can
automatically react to changes from a source portlet, triggered by an action or
an event in the source portlet. This capability provides coordinated and
consistent behaviour among the portlets on the page, and enhances the
Offering
Same
(Y/N)
Deviations
Final Version 107 Confidential

Tender for Hardware, System Software and Network
Description: Portal / Application Server
overall user experience.
• Web Content Management
Offering
Same
(Y/N)
Deviations
o
o
o
o
o
o
o
o
o
Should have a feature which provides data partitioning for managing content
of the web sites , each partitioning having own security and syndication
settings and capable of storing any of different type of web items(content,
components etc.).
Should have a capability of authoring site at one place and deploy on multiple
delivery environments.
Should provide a way of providing locking mechanism on content items to
prevent unwanted changes in the content when different users trying to
modify the same content.
Should provide secure access mechanism for providing different sections of
users, access to different parts of the web site.
Should have capabilities of content creation through a WYSIWYG rich text
editor or by importing text from another application (such as word processing).
Should have built-in content lifecycle workflow that provides review and
approval capabilities, and automatic expiration of old content.
Versioning and rollback to previous content versions.
Personalization that delivers content relevant to the users and their roles.
Better managed business content that is immediately available in the portal.
Users create, manage, and publish information straight into the portal for high
availability of accurate, relevant, and up-to-date information across all
organizational boundaries.
• Document Management
o Should provide easy to use web client user interface with features like
advanced Search and complete Library Hierarchy.
o Options for copying, moving, or removing attachments.
Final Version 108 Confidential

Tender for Hardware, System Software and Network
Description: Portal / Application Server
o
o
Should provide seamless LDAP Directory integration and Single Sign-on for
access to either the Web client or desktop client versions of Document
Manager.
Should be able to authenticate LDAP users with the Document Manager
Directory.
•
• Storage and Back up
o
o
o
Should provide a way for intelligent backups and restores utilizing a
revolutionary progressive incremental backup and restore strategy, where only
new and used files are backed up.
Should provide achieve management which would provide a capability to easily
protect and manage documents that need to be kept for a certain period of
time.
Should have policy based management of file back up and archiving to
automate critical processes relating to the media on which data is stored while
reducing storage media and administrative costs associated with managing
data
• Security
o Should have a way that allow you to separate the web server from the
application server/portal server so that the web server can be placed in a
demilitarized zone (DMZ) while the application server and application data stay
protected behind the firewall and still can talk to each other(Web server and
application server/portal server).
Desirable Specifications
o Ease of installation using graphical installation and configuration “quick start”
tools and wizards
• The Supplier is required to propose and implement a strong management framework
Offering
Same
(Y/N)
Deviations
Final Version 109 Confidential

Tender for Hardware, System Software and Network
Description: Portal / Application Server
allowing portal administrators to monitor, reconfigure, manage, update, and control all
platforms, hardware and software, of the portal site and associated services. The
management framework should also allow administrators to monitor operations, report
faults, alert administrators of failures, analyze access, usage, load …etc. to take
appropriate actions whenever needed.
• The Supplier is required to develop the personalization features of the portal site
including a set of templates that can be deployed in personalized pages. The templates
should be based on a study of the possible scenarios that potential users may follow to
personalize their pages and should include the various selections that can be included
in personalized pages
• The Supplier is required to develop a service delivery framework for providing a limited
number of select services directly from the portal as well as linking to other portals and
backend applications to provide selected services residing on these systems.
• Workflow Management
o Should provide Workflow management of processes with a process definition
tool, a process execution engine, user and application interfaces to access and
action
o Work requests, monitoring and management tools, and reporting capabilities.
Integration tools to more easily extend the flexibility of workflow integration
within the business process.
o Should provide a Web customer generation tool for business users to rapidly
generate custom user interfaces, Java Server pages (JSP) forms and task lists.
o Should have a customizable out-of-the-box administration and configuration
client for administrators.
o Should have enhanced support to build clients for business users from
powerful Java Server Faces (JSF) components, which would support a Web
services interface for workflow client applications on any platform to give
easier access for remote clients to interact with the process.
Offering
Same
(Y/N)
Deviations
Final Version 110 Confidential

Tender for Hardware, System Software and Network
Description: Portal / Application Server
o
o
o
o
o
o
o
o
Should allow work to be assigned to a group or team of individuals who all
share the same job or responsibility, in shifts or in parallel.
Should handle ad hoc tasks: Gives line of business users the flexibility to create
additional tasks (insert additional tasks into a task-list), schedule follow-up
work for the same user, or follow-on tasks for co-workers, and handle events
that were not planned for in advance.
Should allow a customized e-mail message for human task escalations, using
workflow, for a process or task (for example, to alert a manager that a task
has not been processed).
Should allow post-processing of staff query results to plug in customer-specific
workforce management policies, such as staff workload balancing, substitute
when absent, or prefer active users, and supports the integration of additional
custom staff repositories.
Should allow querying and filtering lists of business processes based on
customer-specific process data, such as order ID or customer name; and
storing those queries and filters as private views.
Should allow to redistribute tasks in reflection of organizational staff and
responsibility changes, using a timer-controlled daemon.
Should allow you to automatically present users the next task at hand within
the same business process, using a server-controlled page flow capability.
Should provide users with a graphical view of processes, to track status and
drill down into each individual activity.
• Process Modelling
o Should provide a Process modelling tools which allow business users to
coordinate business activities, people and applications, and to model routing of
work requests within a process and across processes.
o The model can depict various aspects of a process, including automated and
manual process activities, decision points and business rules, parallel and
Offering
Same
(Y/N)
Deviations
Final Version 111 Confidential

Tender for Hardware, System Software and Network
Description: Portal / Application Server
sequential work routes, and how to manage exceptions to the normal business
process.
Offering
Same
(Y/N)
Deviations
Note:
1. Some of the software vendors bundle both Portal and Application Server components together. In cases where separate products
are being proposed for portal and application server, the products should together meet the above mentioned specification.
Item 28: Web Server
Description: Web Server
Essential Specifications
The proposed web server component should work seamlessly with the application and portal
servers to provide rich user content. The following are the generic specifications for the web
server component:
• Should support the latest versions of Internet Explorer, Netscape, Mozilla and Fire-fox
browser
• Support CSS and XSL Style sheets
• Support for encryption and secure interaction (HTTPS)
Offering
Same
(Y/N)
Deviations
Final Version 112 Confidential

Tender for Hardware, System Software and Network
Item 29: Directory Server
Description: Directory Server
Essential Specifications
The directory server component:
• The proposed directory shall act as a meta-directory for the government. The selected
directory server software must:
o Demonstrate clear meta-directory features and capabilities
o Be a leader product in the meta-directory category
o Possess synchronization and replication capabilities with major directory servers
and application platforms
o Possess connectors to other directories, repositories, and data management
packages or otherwise use standard LDAP version 3 messages for
synchronization and replication
o
Be capable of extracting attribute values from other systems and repositories
thus leading to easier population of the central directory from existing data.
This should include a variety of input formats including, but not limited to, text
streams, comma separated values, XML, LDIF, and DSML
• The proposed directory should be capable of responding to LDAP queries generated
over TCP/IP links from within the secure government network.
• The shared directory service will hold and will be the owner of objects and attributes
related to:
o
The personalized access of service requesters on APMC Portal and all attributes
required for the portal personalization functions
o Portal authentication and Single-Sign-On
o Non-government employees registration
The meta-directory should be able to synchronize and update the shared directory service with
other possibly distributed directory attributes to present a unified view of a user.
Offering
Same
(Y/N)
Deviations
Final Version 113 Confidential

Tender for Hardware, System Software and Network
Description: Directory Server
• The proposed directory server must be capable of forwarding directory search requests
to other directories and forwarding replies to the requesting system when such replies
are received
• The directory service implementation must be open and independent of any vendor.
The Supplier must design the government directory(s) according to globally accepted
standards and best practices without utilizing any vendor proprietary extensions,
modules, functionality …etc.
• The Supplier is required to develop a backup scheme for regularly backing up the
directory databases and files. Directory servers may possess their own backup
mechanisms and the Supplier is required to configure the directory servers to backup
their data regularly.
• Directory server(s) must:
o Conform to open standards as listed in IETF RFC’s and other standards
documents: LDAP Version 3, LDIF, X.500, X.509 (for PKI purposes), Directory
Services Markup Language (DSML), LDAPv3 and X.500 naming conventions,
and relevant TCP/IP protocols
o Possess directory management tools for configuring, monitoring, and operating
the proposed directory services
o Support secure connectivity and authentication of requests using open
standards for secure communications and authentication such as SSL and
Kerberos
o Support various controls, such as access lists, limiting access to objects and
modules and controlling the ability of government entities to modify existing
directory data. The directory server package should allow defining and
enforcing such controls via the graphical management tools
o Support localized languages in attribute values. Preference will be given to
directory servers supporting Unicode
Offering
Same
(Y/N)
Deviations
Final Version 114 Confidential

Tender for Hardware, System Software and Network
Item 30: Database Server
Description: Database Server
Essential Specifications
The database server proposed should be among the best of the breed and comparable to all
the other major database servers. The proposed product should meet the below mentioned
criterion:
• Leading RDBMS product
• Provide extensive support for transaction processing (ACID properties)
• Direct Unicode support
• Conform to open standards as listed in IETF RFC’s and other standards documents: SQL
2003
• In-built support for storage of binary objects and XML
• ODBC and JDBC Support
• Easy to use tools for designing and export / import
Offering
Same
(Y/N)
Deviations
Item 31: Mail & Messaging Server
Description: Mail & Messaging Server
Essential Specifications
The solution should have a mail & messaging component. The mailing system should fulfill the
following features:
• Security : Should be able to protect from HTML-borne virus and Trojans
• Mail filtering
Offering
Same
(Y/N)
Deviations
Final Version 115 Confidential

Tender for Hardware, System Software and Network
Description: Mail & Messaging Server
• Support for all major Internet mail-related protocols
• Distribution lists to allow easy management of large mailing databases
• Powerful message editor with full formatting capabilities
• Powerful, multiple address books with aliasing ("nicknames") and full user detail records
• Ease-of-use features
• Sort your mail by date, size, sender, subject etc. in ascending or descending order
• Supports confirmation of reading and confirmation of delivery requests
• Automatic replies and automatic forwarding
• Messaging functions must be deployed on a centralized framework.
• Support Web-based single point of administration
• Should have Centralized User provisioning for messaging
• Should integrate with the directory server
• Should have Open standards e-mail client support (Netscape Messenger, Mozilla,
Outlook, Outlook Express, Eudora) with the popular protocols like POP3, IMAP4, SMTP,
ECTF, LDAP, MIME, ESMTP, SSL (IMAP4 SSL, POP3 SSL, S/MIME), DNS/Smart Host
based Internet Mail Delivery. Support for multiple access modes and integration
between access channels (e.g. read/unread flag) such as Web interface, Desktop native
clients (Eudora, Mozilla Thunderbird, Netscape Messenger, Outlook, Outlook
Express),Voice, Wireless devices (Palm, PocketPC, Blackberry, Smart phones) etc.
Offering
Same
(Y/N)
Deviations
Final Version 116 Confidential

Tender for Hardware, System Software and Network
Item 32:
CAT 6 cable
Description UTP CABLE Offering
Same
(Y/N)
MAKE
CABLE TYPE
Unshielded Twisted Pair CAT 6 (UTP CAT
6)
No. OF PAIRS 4
Deviations
Optical Fibre Switch
Description Switch Offering
same(Y/N)
Deviations
Required Ports 8 10/100 ports and 2 1000TX , 2 GBIC Gigabit interfaces
Performance 8.8-Gbps switching fabric
6 Mpps wire-speed forwarding rate
6-Gbps maximum forwarding bandwidth
Atleast 4 MB packet buffer memory architecture shared by
all ports
4,000 MAC addresses
Standards IEEE 802.3x full duplex on 10BaseT, 100BaseTX
IEEE 802.1D Spanning-Tree Protocol
Final Version 117 Confidential

Tender for Hardware, System Software and Network
Description Switch Offering
same(Y/N)
Deviations
IEEE 802.1p class-of-service (CoS) prioritization
IEEE 802.3 10BaseT specification
IEEE 802.3u 100BaseTX specification
IEEE 802.3z 1000BaseX specification
Optical Fibre
As per the actual distances
Description Quantity (Nos) Offering same (Y/N) Deviations
GBIC LAN cards to support
UTP to Optical signals and
Vice-Versa
6
Final Version 118 Confidential

Tender for Hardware, System Software and Network
MPLS Links/ ISDN links
Location Bandwidth Quantity Deviations
Azadpur – Okhla 512 KBPS ISDN Link 1
Azadpur- ISP 2 MBPS Internet Link 1
Azadpur- Andheria more 128 KBPS ISDN Link 1
Azadpur- tekri khampur 64 KBPS ISDN Link 1
Andheria more – Okhla 64 KBPS ISDN Link 1
Azadpur NSM – Azadpur NFM 64 KBPS leased Link 1
Signed:
In the capacity of [insert Title of Position]
Duly authorized to sign this bid and on behalf of [insert Name of Bidder]
Final Version 119 Confidential

Tender for Hardware, System Software and Network
Annexure 4: Presentation Agenda
Indicative Agenda of Presentation
Attributes
A. Presentation and Walkthrough
A1. Detailing of Proposed Architectures
A2. Detailing of Delivery Schedules
A3. Project Plan
A4. Effort Estimation
A5. Proposed Hardware Components
A6. Proposed COTS components
A7. Logical Mapping of Hardware and COTS Products
A8. Satisfactory Replies to queries raised
Final Version 120 Confidential

Tender for Hardware, System Software and Network
Annexure 5: List of APMC, Azadpur sites
List of APMC, Azadpur sites where hardware supply, delivery, installation and
commissioning needs to be undertaken by the successful bidder. The LAN networks
need to be established in all these locations and WAN connectivity between these
locations needs to be established by the successful bidder.
1. Azadpur, Delhi
a. Main Office Complex at Azadpur, Delhi
b. Fruit and Vegetable Mandi at Azadpur, Delhi
c. Sub-yard Kela Siding, Azadpur, Delhi
2. Sub-yard at Okhla, Delhi
3. Kissan Haat at Chattarpur, Mehrauli, Delhi
4. Check Post at Tikri Khampur, Delhi
Final Version 121 Confidential

Tender for Hardware, System Software and Network
Annexure 6: Company Profile
(To be attached with Technical Proposal)
Company
Name
Contact
Details
Registered Office Address:
Address:
Tel.:
e-Mail:
Fax:
Local Office Address in Delhi:
Address:
Tel.:
Fax:
e-Mail:
Main Contact
Person for
this RFP
Year & Place
of
Establishment
of the
company
Company
Profile Brief
Name:
Designation:
Address:
Tel.:
Email:
• Brief Company Profile:
Fax:
Business
Intent
Indicating
Service
• Number of years of experience of your firm:
• In IT Industry
• In setting up similar projects
Final Version 122 Confidential

Tender for Hardware, System Software and Network
Offerings
Financial
Information
(In Rs. Lakhs)
List of
Company
Brochures
Enclosed
Components 2004-05 2005-06 2006-07
Turnover
Net Worth
Final Version 123 Confidential

Tender for Hardware, System Software and Network
Annexure 7: Technical Profile
(To be attached with Technical Proposal)
1. Experience in Similar Projects
The details of similar projects executed in last three years shall be furnished as per the
format below with copies of work orders/agreements.
S.No. Name of the
Client
Start Date
End Date
Value of
Project
Name &
(Completed/
Order in
Contact
Ongoing)
INR.
Details
2. CVs of Experts to be Deployed for this project
CVs of technical team to be engaged for this project should be furnished in the following
format:
S.
Name
Qualification
Similar projects
Experience
Proposed
No.
handled in last 3
in years
role in
years
this
Name of
Role
project
Project
3. Description of internal processes of the company (certifications of quality,
organizational processes)
4. Total number of technical staff on regular payroll:
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Tender for Hardware, System Software and Network
Annexure 8: Format for Reporting Additional Functionalities/Specifications
Vendors shall positively report the additional features/specifications of their products in the following format only. Any additional
features/specifications reported in any other format will be considered as non-compliance.
Note:
1. No weightage will be given to these additional features during the technical or commercial evaluation.
2. Use separate tables for separate items listed in Annexure 2 & 3.
Item No: Name:
Sr. No. Additional Feature/Specifications Remarks/Comments/Benefit to
APMC
1.
2.
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