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Job Description Maintenance Control Center Officer - Jetstar

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<strong>Job</strong> <strong>Description</strong><br />

<strong>Maintenance</strong> <strong>Control</strong> <strong>Center</strong> <strong>Officer</strong><br />

Department:<br />

Location:<br />

Reports to:<br />

Main role:<br />

Responsibilities:<br />

<strong>Maintenance</strong> Section, Technical Dept.<br />

Technical center - at Tan Son Nhat airport<br />

<strong>Maintenance</strong> <strong>Control</strong> <strong>Center</strong> (MCC) Manager<br />

Assisting the MCC Manager in support and research admin duties to ensure fleet<br />

reliability.<br />

Review the Techlog coupons daily. Aircraft log folders to be updated overnight.<br />

Any missing coupons to be noted on the missing coupon form at the front of each<br />

folder. Missing coupon report to placed on MCC manager’s desk every morning.<br />

Review Techlog B & C ADD item report prior to each aircraft ‘A’, or heavier, check.<br />

Review and raise Work Orders with Engineering Planning as necessary to rectify<br />

repeat defects.<br />

Review Tech Log ADD Items for each A/C daily, taking action to reduce the<br />

number where necessary by:<br />

Preparing rectification plan.<br />

Arranging for parts as required in conjunction with the Supply & Planning.<br />

Arranging for ground time and labour if necessary in conjunction with planning.<br />

Assist the Manager MCC with complex and long term defects if and as required.<br />

Monitor recurring and intermittent defects, being the prime coordinator for the<br />

rectification of same.<br />

Maintain a recurring / outstanding fleet issues database in consultation with<br />

Engineering reliability so that rectification progress and future plans are visible to<br />

the MCC Manager, Flight Operations Management, Engineering, OCC and Line<br />

Station staff etc.<br />

Maintain fleet Status whiteboards in MCC / OCC to reflect fleet current status.<br />

Provision of Technical Data and System Analysis as required.<br />

Generate procedural changes in consultation with manager MCC if and when a<br />

need is identified.<br />

Review daily OTP report to ensure delay coding is accurate. Review must be<br />

carried out in conjunction with delay reports & Technical Log reference.<br />

Research delay reasons for the OTP & reliability group.<br />

Working<br />

Relationships:<br />

Personal<br />

Internal: Engineer, Supply, TQA, Flight Ops, Cabin crew, OTP<br />

External: Boeing and Airbus company, overseas suppliers.<br />

Able to communicate effectively to all related parties verbally or in written


specifications:<br />

Able to work under high pressure<br />

Self-disciplined – able to work effectively independently<br />

Proactive and cooperative attitude<br />

Knowledge, skills<br />

and experience:<br />

Graduate from Aviation College or equivalent. University degree in commensurate<br />

subjects such as Engineering, Aviation, Mechanics discipline are preferred.<br />

Male or female<br />

Working knowledge of computer systems and programs, in particular, Word and<br />

Excel.<br />

Experience in aircraft maintenance is essential.<br />

Communication skills in both Vietnamese and English.<br />

Interested applicants are invited to send a Cover Letter and an updated CV to:<br />

Mr. Ta Dinh Khuong – HR Partner<br />

Email: khuong.tadinh@jetstarpacific.com.vn

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