07.07.2012 Views

Mastering Engineering Service Outsourcing in the automotive industry

Mastering Engineering Service Outsourcing in the automotive industry

Mastering Engineering Service Outsourcing in the automotive industry

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

29 |<br />

<strong>Master<strong>in</strong>g</strong> <strong>Eng<strong>in</strong>eer<strong>in</strong>g</strong> <strong>Service</strong> <strong>Outsourc<strong>in</strong>g</strong> <strong>in</strong> <strong>the</strong> <strong>automotive</strong> <strong>in</strong>dustry<br />

6. We have found that one proven approach is to have a set of preferred<br />

ESO suppliers that specialize <strong>in</strong> selected doma<strong>in</strong>s and services. However,<br />

excessively restrict<strong>in</strong>g <strong>in</strong>dependent choice among suppliers<br />

prevents players from leverag<strong>in</strong>g <strong>the</strong> skills and know-how provided<br />

most efficiently by us<strong>in</strong>g a best-of-breed choice.<br />

7. Companies thus need to def<strong>in</strong>e <strong>the</strong> goal of <strong>in</strong>dividual outsourc<strong>in</strong>g work<br />

packages and identify <strong>the</strong> key requirements and specifications to be met.<br />

Once specifications and development goals are set, <strong>the</strong> market can be<br />

screened for <strong>the</strong> most appropriate <strong>Eng<strong>in</strong>eer<strong>in</strong>g</strong> <strong>Service</strong> Providers.<br />

8. In addition, a goal-/fact-based outsourc<strong>in</strong>g decision-mak<strong>in</strong>g process<br />

must be established to identify, request and contract <strong>the</strong> right eng<strong>in</strong>eer<strong>in</strong>g<br />

service provider from <strong>the</strong> vast pool of potential candidates<br />

(<strong>the</strong>re are at least 200 to 250 relevant and predom<strong>in</strong>antly <strong>automotive</strong>oriented<br />

ESPs <strong>in</strong> <strong>the</strong> market).<br />

9. Especially for Tier 1 suppliers, but also for OEMs, cost-driven outsourc<strong>in</strong>g<br />

or offshor<strong>in</strong>g must be conducted along a well-def<strong>in</strong>ed set of<br />

rules and processes based on Key Performance Indicators (KPIs). This<br />

will help prevent any disruption along <strong>the</strong> value cha<strong>in</strong>, for example if a<br />

subcontractor suffers form quality issues or f<strong>in</strong>ancial distress. For <strong>the</strong>se<br />

cases, a strong governance model and tight management control (e.g. by<br />

acquir<strong>in</strong>g a controll<strong>in</strong>g stake <strong>in</strong> an ESP) should be evaluated to ensure<br />

that <strong>the</strong> eng<strong>in</strong>eer<strong>in</strong>g tasks assigned are carried out without impair<strong>in</strong>g<br />

overall product development.<br />

10. F<strong>in</strong>ally, to benefit from <strong>the</strong> learn<strong>in</strong>g curve and to harmonize eng<strong>in</strong>eer<strong>in</strong>g<br />

contractor sourc<strong>in</strong>g, companies must set up a standardized<br />

contract award procedure, def<strong>in</strong><strong>in</strong>g <strong>the</strong> right performance metrics<br />

scheme up front and putt<strong>in</strong>g an effective monitor<strong>in</strong>g system <strong>in</strong> place<br />

to ensure transparency with respect to <strong>in</strong>dividual eng<strong>in</strong>eer<strong>in</strong>g<br />

sourc<strong>in</strong>g projects.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!