Pests in your home - Eastlands Homes
Pests in your home - Eastlands Homes
Pests in your home - Eastlands Homes
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<strong>Pests</strong> <strong>in</strong> <strong>your</strong> <strong>home</strong>
<strong>Pests</strong> <strong>in</strong> <strong>your</strong> <strong>home</strong><br />
<strong>Eastlands</strong> <strong>Homes</strong> aims to make sure that residents can enjoy a pest free environment. Some<br />
pests, such as rats, mice, bedbugs and cockroaches are known to present a health risk when<br />
<strong>in</strong>festations are present <strong>in</strong> occupied premises. Other pests, <strong>in</strong>clud<strong>in</strong>g wasps, book lice and ants<br />
are generally more of a nuisance than a health risk.<br />
Free pest control treatments<br />
As a responsible landlord, <strong>Eastlands</strong> <strong>Homes</strong> will<br />
provide pest control services free of charge <strong>in</strong> all<br />
<strong>home</strong>s and communal areas for the follow<strong>in</strong>g;<br />
● Mice (<strong>in</strong>side the property)<br />
● Cockroaches<br />
● Bedbugs<br />
● Wasps (<strong>in</strong>side the property)<br />
● Fleas (will only be treated free for new residents<br />
who have been liv<strong>in</strong>g at the property for less than<br />
four weeks)<br />
Please contact Eastl<strong>in</strong>e for this free service on<br />
0161 274 2390.<br />
Rats<br />
Rats <strong>in</strong>side and outside the property are treated free<br />
of charge by the Local Authority. Please contact<br />
Environment On Call: 0161 954 9000.<br />
<strong>Pests</strong> that are <strong>your</strong> responsibility<br />
The follow<strong>in</strong>g pest control treatments will not be paid<br />
for by <strong>Eastlands</strong> <strong>Homes</strong>. You are advised to seek <strong>your</strong><br />
own solution.<br />
● Ants (<strong>in</strong> <strong>your</strong> property or garden)<br />
● Bees<br />
● Beetles<br />
● Birds<br />
● Squirrels (unless they have entered <strong>your</strong> property<br />
through disrepair)<br />
● Fleas<br />
● Silverfish<br />
● Wasps (outside the property unless they are<br />
prevent<strong>in</strong>g direct access <strong>in</strong>to the property by the<br />
ma<strong>in</strong> entrance)<br />
● Bats (they are a protected species and have to be<br />
dealt with by the Bat Conservation Trust)<br />
● Foxes<br />
● Other pests<br />
Eastl<strong>in</strong>e: 0161 274 2390 (8.00am – 5.30pm weekdays) • email: eastl<strong>in</strong>e@manchester.gov.uk • www.eastlandshom
In exceptional circumstances <strong>Eastlands</strong> <strong>Homes</strong> may<br />
provide assistance <strong>in</strong> meet<strong>in</strong>g all or part of the costs of<br />
pests not covered by the policy.<br />
● Where the customer is particularly vulnerable and is<br />
unable to deal with the issue and has no family or<br />
relatives that can help.<br />
How to identify pests<br />
Mice - Mice are 70 - 90mm long, with grey brown fur<br />
which is lighter on the underside. The tail is longer than<br />
the head and body. Often the dropp<strong>in</strong>gs found are<br />
black, shaped like a gra<strong>in</strong> of rice and 3 - 6mm long.<br />
Prevention - Seal all gaps <strong>in</strong>to <strong>your</strong> <strong>home</strong> and make<br />
sure w<strong>in</strong>dows and doors are close fitt<strong>in</strong>g. Make sure<br />
household waste is disposed of correctly and dustb<strong>in</strong><br />
lids are closed properly.<br />
Cockroaches - There are two ma<strong>in</strong> species <strong>in</strong> Brita<strong>in</strong>;<br />
The Oriental is dark brown <strong>in</strong> colour and about 30mm<br />
long. The German cockroach is light yellowish brown<br />
and about 12mm long. Both species are divided <strong>in</strong>to<br />
three sections and have large antennae protrud<strong>in</strong>g from<br />
the head.<br />
Prevention - Keep <strong>your</strong> house clean and throw away<br />
any unwanted food immediately. Restrict hid<strong>in</strong>g places<br />
by mak<strong>in</strong>g sure all cracks and crevices <strong>in</strong> <strong>your</strong> <strong>home</strong> are<br />
sealed.<br />
Bedbugs - The adult bedbug is flat, oval shaped and<br />
around 6mm <strong>in</strong> length. Its colour can vary from reddishbrown<br />
to dark mahogany.<br />
Prevention - Keep rooms clean, check mattresses and<br />
wash bedd<strong>in</strong>g regularly. Be careful when buy<strong>in</strong>g second<br />
hand furniture and check it thoroughly.<br />
Wasps - Wasps are characterised by bright yellow and<br />
black abdom<strong>in</strong>al stripes. They are 30mm long with two<br />
pairs of w<strong>in</strong>gs.<br />
Prevention - Do not leave food uncovered. Dur<strong>in</strong>g the<br />
spr<strong>in</strong>g and summer, wasps crave high prote<strong>in</strong> and<br />
sugary foods, so make sure items are well wrapped.<br />
Domestic refuse should be covered at all times.<br />
Fleas - Adult fleas are normally 1 - 4mm long, brownish<br />
<strong>in</strong> colour, without w<strong>in</strong>gs, but with powerful legs<br />
adapted for jump<strong>in</strong>g. Female fleas can live up to two<br />
years, dur<strong>in</strong>g which time they can lay up to 1000 eggs.<br />
Prevention - Pets must be treated regularly with a<br />
product approved for veter<strong>in</strong>ary use. Regular clean<strong>in</strong>g,<br />
particularly with a vacuum cleaner, will help prevent the<br />
build-up of <strong>in</strong>festation by remov<strong>in</strong>g eggs and larvae<br />
from floors, carpets, furniture and where pets sleep.<br />
Rats - The common rat typically has brownish fur on its<br />
back and is grey underneath. Adult body length 200 -<br />
270mm plus tail length of 150 - 200mm.<br />
Prevention - Seal all gaps to <strong>your</strong> property, repair<br />
defective dra<strong>in</strong>s immediately and make sure manholes<br />
are not left uncovered. Do not allow rubbish and piles<br />
of wood etc. to accumulate <strong>in</strong> <strong>your</strong> garden as these<br />
provide rats with nest<strong>in</strong>g materials.<br />
es.co.uk
Co ntact<strong>in</strong>g E a stlands <strong>Homes</strong><br />
C a ll East l i n e (0161) 274 2390<br />
8.00am – 5.30pm we e kd ay s<br />
Wr i te or visit<br />
E a stlands <strong>Homes</strong>, <strong>Eastlands</strong> House,<br />
V i c toria St re et, Openshaw, M11 2NX<br />
Re ce ption open 8.45am –<br />
4.30pm we e kd ay s<br />
Fax (0161) 274 2133<br />
email: ea st l i n e @ m a n c h este r. g ov. u k<br />
w w w. ea st l a n d s h o m es . co. u k<br />
This docu m e nt is available <strong>in</strong> other languages, larger tex t<br />
and on audio cd or cass ette. Please telephone:<br />
0161 274 2390 or email: ea st l i n e @ m a n c h este r. g ov. u k.<br />
A ra b i c<br />
C a n to n ese<br />
C ze c h<br />
Si vous voulez ce document traduit dans une autre langue, veuillez nous<br />
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Fre n c h<br />
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p ∏ ycie CD bądź na kasecie. Jeśli potrzebujesz pomocy - z a d z woƒ: 0161 274 2390<br />
lub skontaktuj się z nami drogą <strong>in</strong>tern e t ową: eastl<strong>in</strong>e@manch e s t e r. g ov. u k<br />
Polish<br />
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Po r t u g u ese<br />
P u nj a b i<br />
S o m a l i<br />
This leafl et is pr<strong>in</strong>ted on env i ro n m e nt a ll y<br />
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U rd u<br />
Published April 2008