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Pests in your home - Eastlands Homes

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<strong>Pests</strong> <strong>in</strong> <strong>your</strong> <strong>home</strong>


<strong>Pests</strong> <strong>in</strong> <strong>your</strong> <strong>home</strong><br />

<strong>Eastlands</strong> <strong>Homes</strong> aims to make sure that residents can enjoy a pest free environment. Some<br />

pests, such as rats, mice, bedbugs and cockroaches are known to present a health risk when<br />

<strong>in</strong>festations are present <strong>in</strong> occupied premises. Other pests, <strong>in</strong>clud<strong>in</strong>g wasps, book lice and ants<br />

are generally more of a nuisance than a health risk.<br />

Free pest control treatments<br />

As a responsible landlord, <strong>Eastlands</strong> <strong>Homes</strong> will<br />

provide pest control services free of charge <strong>in</strong> all<br />

<strong>home</strong>s and communal areas for the follow<strong>in</strong>g;<br />

● Mice (<strong>in</strong>side the property)<br />

● Cockroaches<br />

● Bedbugs<br />

● Wasps (<strong>in</strong>side the property)<br />

● Fleas (will only be treated free for new residents<br />

who have been liv<strong>in</strong>g at the property for less than<br />

four weeks)<br />

Please contact Eastl<strong>in</strong>e for this free service on<br />

0161 274 2390.<br />

Rats<br />

Rats <strong>in</strong>side and outside the property are treated free<br />

of charge by the Local Authority. Please contact<br />

Environment On Call: 0161 954 9000.<br />

<strong>Pests</strong> that are <strong>your</strong> responsibility<br />

The follow<strong>in</strong>g pest control treatments will not be paid<br />

for by <strong>Eastlands</strong> <strong>Homes</strong>. You are advised to seek <strong>your</strong><br />

own solution.<br />

● Ants (<strong>in</strong> <strong>your</strong> property or garden)<br />

● Bees<br />

● Beetles<br />

● Birds<br />

● Squirrels (unless they have entered <strong>your</strong> property<br />

through disrepair)<br />

● Fleas<br />

● Silverfish<br />

● Wasps (outside the property unless they are<br />

prevent<strong>in</strong>g direct access <strong>in</strong>to the property by the<br />

ma<strong>in</strong> entrance)<br />

● Bats (they are a protected species and have to be<br />

dealt with by the Bat Conservation Trust)<br />

● Foxes<br />

● Other pests<br />

Eastl<strong>in</strong>e: 0161 274 2390 (8.00am – 5.30pm weekdays) • email: eastl<strong>in</strong>e@manchester.gov.uk • www.eastlandshom


In exceptional circumstances <strong>Eastlands</strong> <strong>Homes</strong> may<br />

provide assistance <strong>in</strong> meet<strong>in</strong>g all or part of the costs of<br />

pests not covered by the policy.<br />

● Where the customer is particularly vulnerable and is<br />

unable to deal with the issue and has no family or<br />

relatives that can help.<br />

How to identify pests<br />

Mice - Mice are 70 - 90mm long, with grey brown fur<br />

which is lighter on the underside. The tail is longer than<br />

the head and body. Often the dropp<strong>in</strong>gs found are<br />

black, shaped like a gra<strong>in</strong> of rice and 3 - 6mm long.<br />

Prevention - Seal all gaps <strong>in</strong>to <strong>your</strong> <strong>home</strong> and make<br />

sure w<strong>in</strong>dows and doors are close fitt<strong>in</strong>g. Make sure<br />

household waste is disposed of correctly and dustb<strong>in</strong><br />

lids are closed properly.<br />

Cockroaches - There are two ma<strong>in</strong> species <strong>in</strong> Brita<strong>in</strong>;<br />

The Oriental is dark brown <strong>in</strong> colour and about 30mm<br />

long. The German cockroach is light yellowish brown<br />

and about 12mm long. Both species are divided <strong>in</strong>to<br />

three sections and have large antennae protrud<strong>in</strong>g from<br />

the head.<br />

Prevention - Keep <strong>your</strong> house clean and throw away<br />

any unwanted food immediately. Restrict hid<strong>in</strong>g places<br />

by mak<strong>in</strong>g sure all cracks and crevices <strong>in</strong> <strong>your</strong> <strong>home</strong> are<br />

sealed.<br />

Bedbugs - The adult bedbug is flat, oval shaped and<br />

around 6mm <strong>in</strong> length. Its colour can vary from reddishbrown<br />

to dark mahogany.<br />

Prevention - Keep rooms clean, check mattresses and<br />

wash bedd<strong>in</strong>g regularly. Be careful when buy<strong>in</strong>g second<br />

hand furniture and check it thoroughly.<br />

Wasps - Wasps are characterised by bright yellow and<br />

black abdom<strong>in</strong>al stripes. They are 30mm long with two<br />

pairs of w<strong>in</strong>gs.<br />

Prevention - Do not leave food uncovered. Dur<strong>in</strong>g the<br />

spr<strong>in</strong>g and summer, wasps crave high prote<strong>in</strong> and<br />

sugary foods, so make sure items are well wrapped.<br />

Domestic refuse should be covered at all times.<br />

Fleas - Adult fleas are normally 1 - 4mm long, brownish<br />

<strong>in</strong> colour, without w<strong>in</strong>gs, but with powerful legs<br />

adapted for jump<strong>in</strong>g. Female fleas can live up to two<br />

years, dur<strong>in</strong>g which time they can lay up to 1000 eggs.<br />

Prevention - Pets must be treated regularly with a<br />

product approved for veter<strong>in</strong>ary use. Regular clean<strong>in</strong>g,<br />

particularly with a vacuum cleaner, will help prevent the<br />

build-up of <strong>in</strong>festation by remov<strong>in</strong>g eggs and larvae<br />

from floors, carpets, furniture and where pets sleep.<br />

Rats - The common rat typically has brownish fur on its<br />

back and is grey underneath. Adult body length 200 -<br />

270mm plus tail length of 150 - 200mm.<br />

Prevention - Seal all gaps to <strong>your</strong> property, repair<br />

defective dra<strong>in</strong>s immediately and make sure manholes<br />

are not left uncovered. Do not allow rubbish and piles<br />

of wood etc. to accumulate <strong>in</strong> <strong>your</strong> garden as these<br />

provide rats with nest<strong>in</strong>g materials.<br />

es.co.uk


Co ntact<strong>in</strong>g E a stlands <strong>Homes</strong><br />

C a ll East l i n e (0161) 274 2390<br />

8.00am – 5.30pm we e kd ay s<br />

Wr i te or visit<br />

E a stlands <strong>Homes</strong>, <strong>Eastlands</strong> House,<br />

V i c toria St re et, Openshaw, M11 2NX<br />

Re ce ption open 8.45am –<br />

4.30pm we e kd ay s<br />

Fax (0161) 274 2133<br />

email: ea st l i n e @ m a n c h este r. g ov. u k<br />

w w w. ea st l a n d s h o m es . co. u k<br />

This docu m e nt is available <strong>in</strong> other languages, larger tex t<br />

and on audio cd or cass ette. Please telephone:<br />

0161 274 2390 or email: ea st l i n e @ m a n c h este r. g ov. u k.<br />

A ra b i c<br />

C a n to n ese<br />

C ze c h<br />

Si vous voulez ce document traduit dans une autre langue, veuillez nous<br />

téléphoner ou nous visiter. Voir les coordonnées de contact ci-dessous.<br />

Fre n c h<br />

O wy dokument dostępny jest także w <strong>in</strong>nych językach, większym fo rmacie, na<br />

p ∏ ycie CD bądź na kasecie. Jeśli potrzebujesz pomocy - z a d z woƒ: 0161 274 2390<br />

lub skontaktuj się z nami drogą <strong>in</strong>tern e t ową: eastl<strong>in</strong>e@manch e s t e r. g ov. u k<br />

Polish<br />

Este documento está disponível em outras l<strong>in</strong>guagens, texto mais grande e/ou<br />

em CD ou cassete de áudio. Por favor telefone: 0161 274 2390 ou envie um<br />

e m a i l : e a s t l i n e @ m a n ch e s t e r. g ov. u k<br />

Po r t u g u ese<br />

P u nj a b i<br />

S o m a l i<br />

This leafl et is pr<strong>in</strong>ted on env i ro n m e nt a ll y<br />

f r i e n dly paper from susta<strong>in</strong>able fo rest s .<br />

U rd u<br />

Published April 2008

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