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<strong>Elster</strong> Gas<br />
North America<br />
Experience the<br />
<strong>Elster</strong> Advantage
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
02 <strong>Elster</strong><br />
By combining high quality, highly<br />
accurate meters with information<br />
technology and wireless<br />
communications, <strong>Elster</strong> is empowering<br />
the future of utilities worldwide.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
03 <strong>Elster</strong><br />
<strong>Elster</strong> Group<br />
A Global Market Leader<br />
<strong>Elster</strong> is the largest metering company<br />
in the world, with an extensive product<br />
portfolio of gas, electricity, and water<br />
meters, gas utilization, load control<br />
systems and gas distribution products.<br />
<strong>Elster</strong>’s truly global reach ensures it is<br />
well positioned to leverage opportunities<br />
as they occur, wherever they occur.<br />
<strong>Elster</strong>’s activities stretch across all five<br />
continents, wherever there is a need<br />
to accurately and efficiently measure<br />
and deliver energy and scarce natural<br />
resources.<br />
<strong>Elster</strong> was created in 2005, following<br />
the acquisition of Ruhrgas industries<br />
from German based utility E.On. More<br />
than 170 years of experience was brought<br />
together when <strong>Elster</strong> was formed. <strong>Elster</strong><br />
consists of some of the most highly<br />
respected companies from around the<br />
globe, such as <strong>Elster</strong> Kromschroeder,<br />
<strong>Elster</strong> <strong>American</strong> <strong>Meter</strong>, <strong>Elster</strong> Electricity<br />
and <strong>Elster</strong> AMCO Water.<br />
<strong>Elster</strong>’s investments in new technology<br />
take advantage of intelligent and more<br />
accurate measurement services based<br />
on two-way data communication, while<br />
ensuring the economic use of valuable<br />
energy and water sources. We are<br />
assisting our customers to transition<br />
to the latest generation of metering<br />
solutions, so enhancing their interface<br />
and relationship with their consumers,<br />
while further improving the quality of<br />
energy and natural resource usage.<br />
<strong>Elster</strong> is at the forefront of developing<br />
the next generation of data intelligence<br />
technology for advanced metering<br />
infrastructure (AMI). It provides utilities<br />
with a host of invaluable functionality<br />
from leakage detection for water meters<br />
to outage management via electricity<br />
meters. And because the infrastructure<br />
provides two-way communication<br />
between the meter and utility company,<br />
the technology has made the remote<br />
connect and disconnect of services<br />
easier to manage.<br />
While the essential designs of gas,<br />
electricity and water meters have<br />
remained fundamentally the same for<br />
half a century, <strong>Elster</strong> strives to advance<br />
quality and accuracy, and is today<br />
recognized for the strict precision of its<br />
meters. By combining our meters with<br />
the latest technology solutions, <strong>Elster</strong><br />
will help ensure that its customers<br />
can improve their efficiencies,<br />
services and revenues.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
04 <strong>Elster</strong> Gas North America<br />
<strong>Elster</strong> provides solutions and advanced<br />
technologies to help utilities easily,<br />
efficiently and reliably obtain and use<br />
advanced metering intelligence to<br />
improve customer service, enhance<br />
operational efficiency, and increase<br />
revenues.<br />
Instromet
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
05 <strong>Elster</strong> Gas North America<br />
<strong>Elster</strong> Gas North America<br />
Integrated Utilization Solutions<br />
for Worldwide Expertise<br />
<strong>Elster</strong> Gas North America combines<br />
the products and resources of wellrecognized<br />
and respected brands such<br />
as <strong>Elster</strong> <strong>American</strong> <strong>Meter</strong>, <strong>Elster</strong> Perfection,<br />
<strong>Elster</strong> Canadian <strong>Meter</strong>, <strong>Elster</strong> Instromet,<br />
and <strong>Elster</strong> <strong>Meter</strong> Services. <strong>Elster</strong>’s aim<br />
is to help its customers increase their<br />
productivity and efficiency through our<br />
portfolio of measurement and distribution<br />
products for the gas industry. Hallmarks<br />
of our brands include long-term product<br />
reliability and performance, lowest total<br />
cost of ownership and installation, and<br />
outstanding technical training, field<br />
support and customer service.<br />
<strong>Elster</strong> Gas North America supplies<br />
a comprehensive offering of natural<br />
gas and propane products used for<br />
gas distribution in commercial, industrial<br />
and residential markets worldwide. The<br />
company’s innovative products are used<br />
to improve the safety, integrity and speed<br />
of gas distribution.<br />
Respected throughout the world as<br />
a technology leader, <strong>Elster</strong> Gas North<br />
America has always been at the forefront<br />
of innovation in the gas industry. The<br />
company’s Research and Development<br />
centers in Cleveland, OH and Nebraska<br />
City, NE are exclusively dedicated to the<br />
art and science of gas distribution and<br />
measurement technology.<br />
<strong>Elster</strong> Gas North America is part<br />
of <strong>Elster</strong> Gas, a division of <strong>Elster</strong>.<br />
A world leader in advanced metering<br />
infrastructure, integrated metering,<br />
and utilization solutions to the gas,<br />
industries, <strong>Elster</strong>’s systems and solutions<br />
reflect over 170 years of knowledge and<br />
experience in measuring precious<br />
resources and energy. <strong>Elster</strong>'s AMI<br />
solutions enable utilities to cost-effectively<br />
generate, deliver, manage, and conserve<br />
the life-essential resources of gas.<br />
<strong>Elster</strong> <strong>American</strong> <strong>Meter</strong><br />
<strong>Elster</strong> <strong>American</strong> <strong>Meter</strong> is the world’s<br />
leading manufacturer and supplier of<br />
measurement and control products for<br />
the natural gas industry. <strong>Elster</strong> <strong>American</strong><br />
<strong>Meter</strong>’s complete product and service<br />
portfolio includes long-term product<br />
reliability and performance, lowest total<br />
cost of ownership and outstanding<br />
technical training, field support and<br />
customer service.<br />
<strong>Elster</strong> Instromet<br />
<strong>Elster</strong> Instromet is a leading<br />
supplier of ultrasonic gas flow meters<br />
worldwide, and is also a developer<br />
and manufacturer of low and medium<br />
pressure turbine meters for custody<br />
transfer and non-custody transfer<br />
measurements. The firm operates in<br />
industrial, commercial, and residential<br />
markets throughout the world.<br />
<strong>Elster</strong> <strong>Meter</strong> Services<br />
<strong>Elster</strong> <strong>Meter</strong> Services offers services<br />
for ALL aspects of metering; meter<br />
remanufacturing, various meter<br />
refurbishing programs, metrology<br />
services and measurement<br />
consulting services.<br />
<strong>Elster</strong> Perfection<br />
<strong>Elster</strong> Perfection is the world’s leading<br />
manufacturer of non-metallic mechanical<br />
joining products for natural gas,<br />
propane, and water distribution systems.<br />
<strong>Elster</strong> Perfection’s complete system of<br />
mechanical joining products allows<br />
installers to connect with integrity, safety,<br />
and speed without using special tools<br />
or expensive equipment.<br />
<strong>Elster</strong> Integrated Solutions<br />
<strong>Elster</strong> Integrated Solutions delivers<br />
AMR and AMI systems that help utilities<br />
improve revenue cycle services, customer<br />
service, and delivery reliability as well<br />
as implement demand response and<br />
conservation programs. EIS delivers and<br />
integrates metering automation solutions<br />
for utility customers so that they can<br />
better manage their business in the area<br />
of electric, water, and gas usage as well<br />
as facilitate new end-customer programs.<br />
Experienced in field-proven AMR/AMI<br />
system deployment, EIS enables business<br />
and customer management from<br />
metering information. Core to EIS<br />
solutions are the use of intelligent<br />
standards-based communications.<br />
<strong>Elster</strong> Canadian <strong>Meter</strong><br />
<strong>Elster</strong> Canadian <strong>Meter</strong> is dedicated<br />
to the sales and marketing of gas<br />
distribution, measurement and control<br />
products for the Canadian natural<br />
gas industry. <strong>Elster</strong> Canadian <strong>Meter</strong>’s<br />
complete product and service portfolio<br />
includes turbine meters, rotary meters,<br />
diaphragm meters, regulators, AMI/AMR<br />
solutions and <strong>Elster</strong> Perfection’s line of<br />
products for gas distribution<br />
piping systems.<br />
<strong>Elster</strong> AMCO de Mexico<br />
<strong>Elster</strong> AMCO de Mexico is the leading<br />
supplier of gas measurement and<br />
control products as well as non-metallic<br />
mechanical joining products in Latin<br />
America. <strong>Elster</strong> AMCO de Mexico’s<br />
complete product and service portfolio<br />
includes the brand names <strong>Elster</strong><br />
<strong>American</strong> <strong>Meter</strong>, <strong>Elster</strong> Instromet<br />
and <strong>Elster</strong> Perfection.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
06 <strong>Elster</strong> <strong>American</strong> <strong>Meter</strong><br />
In the early days of the gas industry,<br />
<strong>Elster</strong> <strong>American</strong> <strong>Meter</strong> produced the<br />
first gas meter in the U.S. enabling<br />
utilities to earn revenues based<br />
on gas consumption.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
07 <strong>Elster</strong> <strong>American</strong> <strong>Meter</strong><br />
<strong>Elster</strong> <strong>American</strong> <strong>Meter</strong><br />
<strong>Elster</strong> <strong>American</strong> <strong>Meter</strong> offers<br />
solutions for every application<br />
A History of Innovation<br />
Our first innovation in the 1830's was<br />
a tin-cased meter found primarily indoors.<br />
Since those early days, we've developed<br />
dozens of improvements and new<br />
technologies that make gas measurement<br />
more efficient and more productive for our<br />
customers. We evolved that first meter's<br />
tin case into a cast iron case, and finally<br />
to an aluminum case, so that meters can<br />
now operate dependably in any outdoor<br />
environment. <strong>Elster</strong> <strong>American</strong> <strong>Meter</strong><br />
led the way to more accurate gas<br />
measurement with a new synthetic,<br />
diaphragm material that improved<br />
the diaphragm's ability to withstand<br />
different gas compositions, enhancing<br />
meter performance.<br />
Best in Class Research<br />
& Development<br />
Recognizing the need for continuous<br />
improvement, <strong>Elster</strong> <strong>American</strong> <strong>Meter</strong><br />
has consistently invested its resources<br />
in plant and equipment. Highlighting<br />
this commitment is our 255,912 sq.<br />
ft. manufacturing, laboratory and<br />
office complex in Nebraska City, NE.<br />
This modern facility is dedicated to<br />
producing the company's gas products<br />
and features a state-of-the-art research<br />
and development laboratory to support<br />
the company's continuing new<br />
product introductions.<br />
Most of our new product innovations<br />
and introductions are the result of joint<br />
development efforts with our customers.<br />
It is through these close relationships<br />
that we are truly able to understand<br />
the needs and requirements of the<br />
market. Our R&D laboratory in Nebraska<br />
City, Nebraska is home to both new<br />
development projects and routine<br />
performance testing using both SNAP<br />
and Bell Provers. Our ability to simulate<br />
real world environmental conditions<br />
is key to our track record of safe<br />
operation and of bringing value<br />
to our utility customers.<br />
Our Products<br />
Whether it is regulation, metering, data<br />
collection, data transfer or evaluation,<br />
<strong>Elster</strong> <strong>American</strong> <strong>Meter</strong> offers solutions<br />
for every application – customized to<br />
the specific needs of each individual<br />
customer – either as single components<br />
or complete systems.<br />
The metering and regulation product<br />
range covers devices for measuring<br />
consumption which can be used both<br />
for custody and non-custody transfer as<br />
well as traditional gas regulators for low,<br />
medium and high pressures.<br />
<strong>Elster</strong> <strong>American</strong> <strong>Meter</strong>’s portfolio of<br />
products include<br />
• Diaphragm <strong>Meter</strong>s - Diaphragm<br />
gas meters are positive displacement<br />
meters seen in almost all residential<br />
and small commercial installations.<br />
The meter has chambers formed<br />
by movable diaphragms. With the<br />
gas flow directed by internal valves,<br />
the chambers alternately fill and expel<br />
gas, producing a near continuous flow<br />
through the meter. As the diaphragms<br />
expand and contract, levers connected<br />
to cranks convert the linear motion of<br />
the diaphragms into rotary motion of<br />
a crank shaft which serves as the<br />
primary flow element.<br />
• Rotary <strong>Meter</strong>s - Rotary meters are<br />
highly machined precision instruments<br />
capable of handling higher volumes<br />
and pressures than diaphragm<br />
meters. Within the meter, two figure<br />
"8" shaped lobes, the rotors (also<br />
known as impellers or pistons), spin<br />
in precise alignment. With each turn,<br />
they move a specific quantity of gas<br />
through the meter. The operating<br />
principle is similar to that of a blower.<br />
The rotational movement of the crank<br />
shaft serves as a primary flow element<br />
and may produce electrical pulses<br />
for a flow computer or may drive<br />
an odometer-like counter.<br />
• Turbine <strong>Meter</strong>s - Turbine gas meters<br />
infer gas volume by determining the<br />
speed of the gas moving through<br />
the meter. Because the volume of gas<br />
is inferred by the flow, it is important<br />
that flow conditions are good. A<br />
small internal turbine measures the<br />
speed of the gas, which is transmitted<br />
mechanically to a mechanical or<br />
electronic counter. These meters do<br />
not impede the flow of gas.<br />
• Low (5 PSIG or less), Medium (6<br />
to 60 PSIG) and High (Over 60 PSIG)<br />
Pressure Regulators - A Gas Pressure<br />
Regulator is a valve that automatically<br />
cuts the flow of gas to a certain<br />
pressure allowing for the safe<br />
operation of appliances and plumbing<br />
instrumentation and controls. Gas<br />
pressure regulators are often used<br />
at the main entrance of gas to a<br />
building. They allow sources of gas<br />
to be used which come at a higher<br />
pressure than can be tolerated.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
08 <strong>Elster</strong> Instromet<br />
<strong>Elster</strong> Instromet<br />
Ultrasonic Flow <strong>Meter</strong>s<br />
that Deliver Unparalleled<br />
Performance<br />
A History of Innovation<br />
The foundation of <strong>Elster</strong> Instromet began<br />
in the Netherlands in 1965 with a focus on<br />
Turbine <strong>Meter</strong>s. <strong>Elster</strong> Instromet ultrasonic<br />
technology was an acquisition from Stork<br />
Cervix in 1995. The introduction of the<br />
Digital Absolute Travel Time Method in<br />
the early 1980’s helped to develop the<br />
first accurate and reliable ultrasonic river<br />
flow measuring system. <strong>Elster</strong> Instromet<br />
part of <strong>Elster</strong> Gas North America is based<br />
in Houston, Texas and part of the <strong>Elster</strong><br />
<strong>American</strong> <strong>Meter</strong> group of companies.<br />
Best in Class Research<br />
& Development<br />
<strong>Elster</strong> Instromet's research and<br />
development program includes<br />
a highly sophisticated technical<br />
facility in Essen, Belgium with high<br />
pressure calibration laboratories<br />
and partnerships located worldwide.<br />
Increasing demands for comprehensive<br />
solutions have resulted in <strong>Elster</strong> Instromet<br />
developing its own supervisory (ISS) and<br />
data management (LIS) software. This<br />
allows us to deliver a turnkey system<br />
solution tailored to your individual<br />
requirements.<br />
Our Products<br />
<strong>Elster</strong> Instromet is well represented<br />
in the gas flow metering marketplace.<br />
Our portfolio of flowmeters are displacing<br />
differential pressure (DP) measurement.<br />
<strong>Elster</strong> Instromet turbine and ultrasonic<br />
meters have become industry standards<br />
which include the Q.Sonic Series and the<br />
CheckSonic Series.<br />
The Q.Sonic Series is <strong>Elster</strong> Instromet’s<br />
flow meter line for use in custody transfer<br />
applications. The patented single and<br />
dual reflection path technology used<br />
in the series continues to be a popular<br />
option in the marketplace. Available in<br />
sizes ranging from 4"-64", this flow meter<br />
line features a turndown ratio as high as<br />
150:1 and can be used in bi-directional<br />
applications.<br />
The CheckSonic Series comes equipped<br />
as either a single or dual path flow meter,<br />
and can be installed as either a spool<br />
piece or a hot tap device.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
09 <strong>Elster</strong> Instromet<br />
<strong>Elster</strong> Instromet's Q.Sonic series is the<br />
most accurate and flexible ultrasonic<br />
meter for custody transfer applications.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
10 <strong>Elster</strong> <strong>Meter</strong> Services<br />
When it comes time to recycle your<br />
assets, only <strong>Elster</strong> <strong>Meter</strong> Services can<br />
give you superior quality, service and<br />
return on your investment.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
11 <strong>Elster</strong> <strong>Meter</strong> Services<br />
<strong>Elster</strong> <strong>Meter</strong> Services<br />
Offering Services for All<br />
Aspects of <strong>Meter</strong>ing<br />
A History of Innovation<br />
Out of the gas industry's need for Field<br />
Services and the Remanufacturing of<br />
natural gas meters, <strong>Elster</strong> <strong>Meter</strong> Services<br />
was born. This unique division of <strong>Elster</strong><br />
<strong>American</strong> <strong>Meter</strong> offers services for all<br />
aspects of metering; from meter<br />
remanufacturing (all new parts but<br />
the case), to various meter refurbishing<br />
programs, to metrology services and<br />
measurement consulting services.<br />
Our Services<br />
<strong>Elster</strong> <strong>Meter</strong> Services portfolio<br />
of services include<br />
• <strong>Elster</strong> Gas Depot - To provide our<br />
customers with reliable parts support,<br />
<strong>Elster</strong> Gas Depot houses extensive<br />
inventories in facilities throughout<br />
North America. This allows us to<br />
process and ship stocked replacement<br />
parts within 48 hours of receiving<br />
your order.<br />
• Refurbishing - The Refurbishing<br />
program refers to all brands of<br />
meters that are less than 20 years<br />
old and includes various processes<br />
like the Internal Leak Test, Pressure<br />
Wash, General “Above the Table”<br />
Clean Up, Index Test, Inspection<br />
and Lubrication, Proving, Prime<br />
and Finish Paint and more.<br />
• Refurbish Plus - The Refurbish<br />
Plus program refers to all brands<br />
of meters that are less than 30 years<br />
old. The program contains all services<br />
included in Refurbish, plus additional<br />
replacement parts and services such<br />
as Pressure Testing at Badged<br />
Maximum Pressure.<br />
• Reverify/Adjust - The Reverify/Adjust<br />
program provides the customer with<br />
a standard process similar to “Pass<br />
Thru” utility processes that confirms<br />
the measurement and pressure<br />
integrity of the meter.<br />
<strong>Meter</strong>s qualify for Reverify only if<br />
intest results are within +/- 1.0% with<br />
a spread not to exceed 1%. <strong>Meter</strong>s<br />
with intest results within +/- 2.0%<br />
with a spread not to exceed 1% are<br />
candidates for Reverify and Adjust.<br />
• Metrology Services - When sufficient<br />
vacuum is applied to a sonic nozzle<br />
it creates a constant flow rate.<br />
Bernoulli’s principle is applied to<br />
calculate various flow rates chosen<br />
by the user, and the metrology<br />
process is automated by a computer<br />
or PAC system. Our sonic nozzle<br />
provers are capable of displaying<br />
not only meter proofs to a user,<br />
but are also capable of transmitting<br />
proofs as well as other important<br />
data to database systems across<br />
a computer network.<br />
Our Metrology Group also designs<br />
and provides new SNAP provers,<br />
upgrades and large Universal<br />
customer designed sonic nozzle<br />
provers and test equipment. <strong>Elster</strong><br />
SNAP provers have become the<br />
North <strong>American</strong> standard for the<br />
accurate and reliable proving of<br />
natural gas meters.<br />
• Field Services and Training -<br />
<strong>Elster</strong> <strong>Meter</strong> Services offers an<br />
extensive field service and training<br />
portfolio for both the Upstream<br />
and Downstream markets.<br />
Through our programs and in<br />
conjunction with our strategic<br />
partners <strong>Elster</strong> services includes<br />
on site verification of metering<br />
and regulation systems, AMR/AMI<br />
installs, meter change-outs, system<br />
start ups, measurement upgrades<br />
and related services.<br />
In addition, <strong>Elster</strong> can offer training<br />
programs tailored to customer-specific<br />
needs. Programs can be delivered<br />
at site or at <strong>Elster</strong> facilities and can<br />
range from fundamentals to advanced<br />
measurement and regulation needs.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
12 <strong>Elster</strong> Perfection<br />
<strong>Elster</strong> Perfection<br />
Connect with Integrity, Safety<br />
and Speed<br />
History of Innovation<br />
Founded in 1944 in Cleveland, Ohio as a<br />
pipe nipple manufacturer, <strong>Elster</strong> Perfection<br />
expanded into the water heater market in<br />
the 1950's. Through the development of<br />
several new products designed to extend<br />
the life of water heaters, <strong>Elster</strong> Perfection<br />
became and remains a major supplier to<br />
this industry.<br />
<strong>Elster</strong> Perfection entered the natural gas<br />
market in 1972 with the introduction of<br />
the industry's first anodeless service line<br />
riser. In 1976, the company developed the<br />
Permasert ® mechanical coupling for joining<br />
polyethylene piping systems, forever<br />
changing the face of gas distribution.<br />
Best in Class Recognition<br />
Recognizing the need for continuous<br />
improvement, <strong>Elster</strong> Perfection has<br />
consistently invested its resources in<br />
plant and equipment. Highlighting<br />
this commitment is our 107,000 sq. ft.<br />
manufacturing, warehousing, laboratory<br />
and office complex. This modern facility<br />
is dedicated to producing the company's<br />
gas products and features a state-of-theart<br />
research and development laboratory<br />
to support the company's continuing new<br />
product introductions.<br />
Most of our new product innovations<br />
and introductions are the result of joint<br />
development efforts with our customers.<br />
It is through these close relationships<br />
that we are truly able to understand the<br />
needs and requirements of the market.<br />
Our R&D laboratory is home to both<br />
new development projects and rigorous<br />
performance testing of internal and<br />
customer products. Our ability to simulate<br />
real world environmental conditions is key<br />
to our track record of safe operation and<br />
of bringing value to our customers.<br />
Our Products<br />
Our drive to solve industry problems<br />
led to development of the PermaLock ®<br />
mechanical tapping tee, PSV<br />
polyethylene shut-off valve and the<br />
Permasert ® XL large diameter mechanical<br />
coupling. This tradition of developing industry<br />
firsts remains a driving force at <strong>Elster</strong><br />
Perfection, as demonstrated by our launch<br />
of the industry’s first complete system of<br />
gas distribution products molded from<br />
PE100/bimodal PE3408 polyethylene resin.<br />
<strong>Elster</strong> Perfections portfolio of products include<br />
• Permasert ® (gas) and Hydrosert<br />
(water) mechanical couplings<br />
are available in many different<br />
configurations and sizes; such as,<br />
straight couplings, reducing couplings,<br />
repair couplings, 3-way tees, 3-way<br />
reducing tees, elbows, wyes, blind<br />
end caps, blind end stubs, and our<br />
CopperSert transition couplings.<br />
Permasert XL mechanical couplings<br />
provide the non-corrosive benefits<br />
of mechanical couplings for joining<br />
PE-to-PE, PE-to-Steel, PE-to-PVC<br />
or PE-to-Cast Iron in main line<br />
gas piping applications.<br />
• Anodeless service line risers provide<br />
an excellent meter connection with<br />
no cathodic protection required.<br />
<strong>Elster</strong> Perfection risers set the standard<br />
for quality, ease of installation and<br />
long term performance.<br />
• PSV polyethylene shut-off valves<br />
replace non-PE and metallic valves<br />
to provide economical compatibility<br />
with all PE gas distribution systems.<br />
• PermaLock mechanical tapping tees<br />
quickly join polyethylene service lines<br />
to polyethylene gas mains with no<br />
special tools.<br />
• The <strong>Elster</strong> Perfection EFV prevents<br />
gas leakage by automatically shutting<br />
off gas flow in the event of a<br />
catastrophic rupture of the gas<br />
service piping.<br />
• <strong>Meter</strong> sets, bends, loops and<br />
manifolds simplify, standardize,<br />
and improve the aesthetics of<br />
meter installations.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
13 <strong>Elster</strong> Perfection<br />
Recognizing the need for continuous<br />
improvement, <strong>Elster</strong> Perfection has<br />
consistently invested its resources<br />
in plant and equipment.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
14 <strong>Elster</strong> Smart <strong>Meter</strong>ing Solutions<br />
Over 89 electric, water and gas utilities<br />
worldwide trust <strong>Elster</strong> to analyze, design,<br />
engineer, deploy and support their<br />
AMI deployments.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
15 <strong>Elster</strong> Smart <strong>Meter</strong>ing Solutions<br />
<strong>Elster</strong> Smart <strong>Meter</strong>ing Solutions<br />
Meeting the highest standards in<br />
product quality and product performance<br />
At <strong>Elster</strong> we understand that choosing<br />
an AMR/AMI communications solutions<br />
partner is an important decision for you<br />
and your utility, and that it is critical for<br />
you to work with a company that doesn’t<br />
just pursue excellence, but delivers it.<br />
Every day.<br />
That is why electric, gas and water<br />
utilities worldwide trust <strong>Elster</strong> to analyze,<br />
design, engineer, deploy and support<br />
their AMI systems. <strong>Elster</strong> delivers proven<br />
single and multi-utility solutions that<br />
automatically satisfy utility needs today<br />
and are future-proofed for tomorrow.<br />
When you partner with <strong>Elster</strong>, we ensure<br />
AMI success through our unique abilities:<br />
• Assemble a comprehensive endto-end<br />
solution to meet your AMR/AMI<br />
project objectives.<br />
• Integrate our proven RF<br />
communications systems with any<br />
legacy and enterprise platform.<br />
• Partner with third party software and<br />
hardware companies to bring best in<br />
class solutions to our utility customers.<br />
• Deliver turnkey services and solutions.<br />
• Mitigate risk throughout the<br />
entire process.<br />
When it comes to smart meters, advanced<br />
meter reading, demand response, outage<br />
management, in-home solutions or any<br />
other component critical to your ultimate<br />
solution, <strong>Elster</strong> - with our global experience<br />
and solid financial power - is the only<br />
choice you can trust to bring together<br />
the best of the best.<br />
EnergyAxis ®<br />
The Most Widely Deployed Multi-Utility<br />
or Single Utility Solution Available<br />
EnergyAxis is an advanced metering<br />
infrastructure (AMI) solution that provides<br />
utilities with the tools and information<br />
needed to improve business operations<br />
and customer service, tower operating<br />
costs, and increase revenue and profits.<br />
Our sophisticated communication<br />
network is an intelligent, self-registering,<br />
self-healing, two-way controlled mesh<br />
solution for electric utilities, and also<br />
supports standalone gas and water<br />
utility applications. Our use of industry<br />
standards enables EnergyAxis to<br />
integrate seamlessly with your legacy<br />
or enterprise systems to provide<br />
unrivaled return on investment.<br />
<strong>Elster</strong>’s next generation of EnergyAxis gas<br />
and water modules will support migration<br />
from mobile to fixed network topologies,<br />
assuring that your AMR investment<br />
will be protected should you decide<br />
to implement a fixed network later.<br />
This powerful solution offers the<br />
features you require including demand<br />
response, in-home solutions, remote<br />
connect/disconnect, outage detection<br />
and restoration notification, theft and<br />
leak detection, time-of-use metering,<br />
prepayment options, and many<br />
more functions.<br />
EnergyAxis is the most widely deployed,<br />
two-way RF mesh network in the world.<br />
It has been proven effective in the most<br />
densely populated cities and rural<br />
mountains, in extremes of heat, cold<br />
and humidity, and even when meters<br />
are deployed in basements and<br />
metal enclosures.<br />
TRACE ®<br />
Cost Effective Gas-Only Solution<br />
<strong>Elster</strong>’s TRACE is an automated meter<br />
reading (AMR) system that uses two-way,<br />
RF communications to specify and collect<br />
gas meter data. The system includes<br />
transponders that process individual<br />
meter data and mobile interrogators<br />
that communicate with transponders<br />
to identify the required data, collect it<br />
from the transponder, and provide it to<br />
the route management software. TRACE<br />
efficiently processes and transfers meter<br />
data to your utility’s customer information<br />
system (CIS) providing accurate billing<br />
information. Two-way communications<br />
enable TRACE to deliver more data more<br />
efficiently than typical AMR systems.<br />
Benefits include more detailed data<br />
and faster route completion.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
16 <strong>Elster</strong> Canadian <strong>Meter</strong><br />
<strong>Elster</strong> Canadian <strong>Meter</strong><br />
Customized to the specific needs<br />
of each individual customer<br />
A History of Innovation<br />
For better development of the market in<br />
Canada, <strong>Elster</strong> <strong>American</strong> <strong>Meter</strong> acquired<br />
Detroit <strong>Meter</strong> Company. A shop was set<br />
up in Windsor Ontario in 1900 under the<br />
name of The Canadian <strong>Meter</strong> Company.<br />
During the late 1940’s <strong>Elster</strong> Canadian<br />
<strong>Meter</strong> was remodeled for increased<br />
production due to a strong postwar call<br />
for LP meters. Intensified action in the oil<br />
and natural gas fields across Canada as<br />
well as continual residential population<br />
growth prompted the continual expansion<br />
of <strong>Elster</strong> Canadian <strong>Meter</strong>.<br />
Best in Class Research<br />
& Development<br />
<strong>Elster</strong> Canadian <strong>Meter</strong> is a company<br />
dedicated to the continual sales and<br />
promotion of diaphragm gas meters<br />
for domestic use, oriented to satisfy the<br />
Canadian market. It is also dedicated to<br />
distribute and technically support <strong>Elster</strong><br />
Gas North America’s entire product line<br />
including regular volume correctors,<br />
turbine meters, rotary meters, diaphragm<br />
meters, regulators, AMI/AMR<br />
solutions and <strong>Elster</strong> Perfection’s line<br />
of products for gas distribution<br />
piping systems.<br />
Our Products<br />
Our main-to-meter approach allows<br />
<strong>Elster</strong> Canadian <strong>Meter</strong> to offer solutions<br />
for every application – customized to<br />
the specific needs of each individual<br />
customer – either as single components<br />
or complete systems. The metering and<br />
regulation product range covers devices<br />
for measuring consumption which can<br />
be used both for custody and non-custody<br />
transfer as well as traditional gas<br />
regulators for low, medium and<br />
high pressures.<br />
• Measurement and Regulation –<br />
<strong>Elster</strong> Canadian <strong>Meter</strong>’s Diaphragm,<br />
Rotary, Turbine, Ultrasonic and<br />
Laboratory meters along with low,<br />
medium, and high pressure regulators<br />
offers Canada the most comprehensive<br />
line of gas meters and regulators.<br />
• AMI/AMR Solutions – <strong>Elster</strong> Integrated<br />
Solutions TRACE ® or EnergyAxis ® tie<br />
in nicely with <strong>Elster</strong> Canadian <strong>Meter</strong>’s<br />
residential meters.<br />
• Mechanical Couplings<br />
and Accessories - <strong>Elster</strong> Perfection’s<br />
gas distribution product line includes<br />
the Permasert system of non-corrosive<br />
mechanical couplings, anodeless<br />
risers, transitions, valves, tapping<br />
tees, and prefabricated meter sets<br />
and components.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
17 <strong>Elster</strong> Canadian <strong>Meter</strong><br />
<strong>Elster</strong> Canadian <strong>Meter</strong> is a company<br />
dedicated to the continual sales of<br />
diaphragm gas meters for domestic use,<br />
oriented to satisfy the Canadian market.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
18 <strong>Elster</strong> AMCO de Mexico<br />
Through customer service, delivery<br />
performance and flexibility, <strong>Elster</strong><br />
AMCO de Mexico has established<br />
itself firmly in the market,<br />
becoming market share leader.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage Integrated Marketing 19 <strong>Elster</strong> AMCO and Utilization de Mexico Solutions<br />
19 <strong>Elster</strong> AMCO de Mexico<br />
<strong>Elster</strong> AMCO de Mexico<br />
A market share leader through<br />
customer service, delivery<br />
performance & flexibility<br />
A History of Innovation<br />
The natural gas industry continues<br />
to expand rapidly in Mexico and <strong>Elster</strong><br />
AMCO de Mexico has been a key<br />
supporter of the industry’s growth.<br />
In order to meet the demand for cost<br />
effective products and respond to delivery<br />
needs, <strong>Elster</strong> AMCO de Mexico S. de R.L.<br />
de C.V. was formed in June 1999. Our<br />
facilities are located in the City of San Luis<br />
Potosi, where it is strategically located<br />
to serve all of Mexico. Fully staffed with<br />
customer service professionals as well<br />
as metering applications specialists<br />
dedicated to offer all <strong>Elster</strong> Gas<br />
product lines.<br />
Best in Class Practices<br />
<strong>Elster</strong> AMCO de Mexico is a company<br />
dedicated to producing diaphragm<br />
gas meters for domestic use, oriented<br />
to satisfy the Latin <strong>American</strong> market.<br />
<strong>Elster</strong> AMCO de Mexico is dedicated to<br />
distribute and technically support <strong>Elster</strong><br />
Gas North America’s whole product line.<br />
This includes special and regular volume<br />
correctors, turbine meters, rotary meters,<br />
diaphragm gas meters, regulators, data<br />
loggers, software and <strong>Elster</strong> Perfection’s<br />
line of Permasert ® Mechanical Couplings<br />
as well as gas risers and the Servi-Sert <br />
line of products.<br />
Our Products<br />
Whether it’s regulation, metering, data<br />
collection, data transfer or evaluation,<br />
<strong>Elster</strong> AMCO de Mexico offers solutions<br />
for every application – customized to<br />
the specific needs of each individual<br />
customer – either as single components<br />
or complete systems. The metering and<br />
regulation product range covers devices<br />
for measuring consumption which<br />
can be used both for custody and<br />
non-custody transfer as well as<br />
traditional gas regulators for low,<br />
medium and high pressures. For the<br />
field of gas metering, <strong>Elster</strong> AMCO de<br />
Mexico has also developed volume<br />
correctors and flow computers through<br />
<strong>Elster</strong> Instromet. These range from<br />
temperature volume correctors for<br />
commercial customers to flow computers<br />
for stations in the fields of gas distribution<br />
and transportation.<br />
• Measurement – Utilizing the<br />
know-how and technology of <strong>Elster</strong><br />
<strong>American</strong> <strong>Meter</strong> and <strong>Elster</strong> Instromet’s<br />
Diaphragm, Rotary, Turbine, Ultrasonic<br />
and Laboratory meters to bring Latin<br />
America the most comprehensive line<br />
of products.<br />
• Systems & solutions - The<br />
combination of <strong>Elster</strong>-Instromet<br />
gas meters and volume correctors<br />
result in measuring systems<br />
where the individual components<br />
are perfectly coordinated. The devices<br />
are completely assembled and tested<br />
and the parameters are also set in<br />
the factory.<br />
• Data management - EuroTRACE<br />
is an automatic meter reading system.<br />
In conjunction with our range of<br />
services, it can easily be connected<br />
to already-installed meters and<br />
integrated to support your existing<br />
billing system. The EuroTRACE<br />
system consists of radio modules,<br />
data concentrators and software.<br />
• Mechanical Couplings and<br />
Accessories - <strong>Elster</strong> Perfection’s<br />
gas distribution product line includes<br />
the Permasert system of non-corrosive<br />
mechanical couplings, anodeless<br />
risers, transitions, valves, tapping<br />
tees, and prefabricated meter sets<br />
and components.
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
20 <strong>Elster</strong><br />
<strong>Elster</strong> Gas North America’s<br />
Residential Main-to-<strong>Meter</strong> Product Line-Up<br />
<strong>Elster</strong> <strong>American</strong> <strong>Meter</strong>, <strong>Elster</strong> Perfection, <strong>Elster</strong> Canadian <strong>Meter</strong><br />
1 Permasert ® XL Large<br />
Mechanical Couplings<br />
2 PSV Polyethylene<br />
Shut-Off Valves<br />
3 PermaLock ® Mechanical<br />
Tapping Tees<br />
7 Coppersert Copper-to-PE<br />
Transition Coupling<br />
8 Prefabricated <strong>Meter</strong> Sets<br />
and Components<br />
9 1800C Series<br />
Service Regulators<br />
4 EFV Excess<br />
Flow Valves<br />
5 Anodeless Service<br />
Line Risers and<br />
Transition Fittings<br />
6 Permasert ®<br />
Mechanical Fittings<br />
10 AC-250<br />
Diaphragm <strong>Meter</strong>s<br />
11 Remote <strong>Meter</strong> Support<br />
Systems, Wall Brackets<br />
and Universal Brackets
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
21 <strong>Elster</strong><br />
<strong>Elster</strong> Gas North America’s Complete Residential<br />
Gas Distribution System…<br />
From Main-to-<strong>Meter</strong><br />
8<br />
9<br />
10<br />
11<br />
2<br />
6<br />
5<br />
6<br />
3<br />
4<br />
6<br />
2
<strong>Elster</strong> Gas North America Main-to-<strong>Meter</strong> Solution Provider<br />
22 <strong>Elster</strong><br />
7<br />
6<br />
7<br />
1
<strong>Elster</strong> Gas North America Main-to-<strong>Meter</strong> Solution Provider<br />
23 <strong>Elster</strong><br />
<strong>Elster</strong> Gas North America’s Complete Commercial/In<br />
Gas Distribution System...<br />
from Main to <strong>Meter</strong><br />
1<br />
2
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
24 <strong>Elster</strong><br />
dustrial<br />
8<br />
7<br />
9<br />
6<br />
5<br />
4<br />
3
<strong>Elster</strong> Gas North America Experience the <strong>Elster</strong> Advantage<br />
25 <strong>Elster</strong><br />
<strong>Elster</strong> Gas North America’s Commercial/<br />
Industrial Main-to-<strong>Meter</strong> Product Line-Up<br />
<strong>Elster</strong> <strong>American</strong> <strong>Meter</strong>, <strong>Elster</strong> Perfection, <strong>Elster</strong> Canadian <strong>Meter</strong><br />
1 Permasert ® XL Large<br />
Mechanical Couplings<br />
2 EFV Excess<br />
Flow Valves<br />
3 Permasert ®<br />
Mechanical Fittings<br />
4 Anodeless Service<br />
Line Risers and<br />
Transition Fittings<br />
5 CTMC Continuous<br />
Mechanical Temperature<br />
Compensator<br />
6 RPM<br />
Rotary <strong>Meter</strong>s<br />
7 1800 Series<br />
Industrial Regulators<br />
8 Prefabricated <strong>Meter</strong> Sets<br />
and Components<br />
9 Remote <strong>Meter</strong> Support<br />
Systems, Wall Brackets<br />
and Universal Brackets
About <strong>Elster</strong> Group<br />
A world leader in advanced metering<br />
infrastructure, integrated metering, and<br />
utilization solutions to the gas, electricity<br />
and water industries. <strong>Elster</strong>’s metering<br />
and system solutions reflect over 170<br />
years of knowledge and experience<br />
in measuring precious resources<br />
and energy.<br />
<strong>Elster</strong> provides solutions and advanced<br />
technologies to help utilities more easily,<br />
efficiently and reliably obtain and use<br />
advanced metering intelligence to<br />
improve customer service, enhance<br />
operational efficiency, and increase<br />
revenues. <strong>Elster</strong>'s AMI solutions enable<br />
utilities to cost-effectively generate, deliver,<br />
manage, and conserve the life-essential<br />
resources of gas, electricity, and water.<br />
<strong>Elster</strong> has a staff of over 7,500 serving<br />
customers globally in North America,<br />
Central America, South America, Europe,<br />
Asia, Africa and the Middle East.<br />
<strong>Elster</strong> Gas North America<br />
208 S. Rogers Lane<br />
Raleigh, NC 27610<br />
USA<br />
www.elster-americanmeter.com<br />
T +1 402 873 8200<br />
F +1 402 873 8200<br />
www.elster-perfection.com<br />
T +1 440 415 1600<br />
F +1 866 828 6862<br />
www.elsterinstromet.us.com<br />
T +1 713 690 4442<br />
F +1 713 690 4449<br />
© 2009 <strong>Elster</strong> Gas North America. All rights reserved.<br />
® Permasert and Permalock are registered<br />
trademarks of <strong>Elster</strong> Perfection.<br />
<strong>Elster</strong> Gas Deport is a Trademark of<br />
<strong>Elster</strong> <strong>American</strong> <strong>Meter</strong><br />
Information contained herein is subject to change<br />
without notice. Product specifications may change.<br />
Contact your <strong>Elster</strong> Gas North America representative<br />
for the most current product information. Printed in<br />
the United States.<br />
EGNA-BR0001.1-EN-P - 2009<br />
Supersedes EGNA-BR0001