Roadmap & Planning Workbook - US Office of Government Ethics
Roadmap & Planning Workbook - US Office of Government Ethics
Roadmap & Planning Workbook - US Office of Government Ethics
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Post Implementation Review<br />
Now, review how everything went. Include future needs discovered during the<br />
implementation and use. User feedback is particularly useful. Several users will readily<br />
tell you any shortcomings. Include a critical review <strong>of</strong> the overall process, team, and<br />
results. Collect and evaluate user feedback. Review all major areas <strong>of</strong> the<br />
implementation, especially:<br />
• Communication<br />
• Migration<br />
• Support<br />
• Training<br />
• Future Directions<br />
Cover:<br />
• Issues<br />
• Successes<br />
• Failures<br />
• Lessons Learned<br />
Prepare the Executive Summary<br />
Summarize these sections in the executive summary:<br />
• Scope<br />
• Current versus Planned Environment<br />
• Migration Plan<br />
• Pro<strong>of</strong> <strong>of</strong> Concept<br />
• Pilot<br />
• Risk Assessment<br />
• Implementation<br />
• Post Implementation Review<br />
The Executive Summary<br />
persuades and interests<br />
agency/ethics leadership<br />
that the initiative has merits<br />
and is achievable.<br />
Conclusion<br />
Three Basic Rules for eFiling Success:<br />
1. Moving an agency to eFiling is challenging. Successful<br />
eFiling requires strong agency leadership, good<br />
planning, some heavy lifting (“sweat equity”), and<br />
skillful management.<br />
2. <strong>Planning</strong> and deploying eFiling in an agency takes a coordinated team and<br />
continuous nurturing. Think <strong>of</strong> it as a lifecycle, a process with several stages,<br />
including planning, procurement, implementation and management.<br />
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