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The Team's Board Report - Mainfreight

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26<br />

Advantages of the new system will include<br />

improved communication between our<br />

operations to owner-drivers then onto our<br />

customers. It will provide direct links with our<br />

number one customer <strong>Mainfreight</strong> International<br />

as well as linking Owens Transport Australia<br />

administratively with the <strong>Mainfreight</strong> group.<br />

Team members from Owens Transport Brisbane<br />

It is envisaged that a 24-hour operation will be<br />

implemented in our Brisbane operation once we<br />

are able to have a site that allows the storage of<br />

containers. Customer service remains our focus<br />

in our Brisbane office. We have in the past 6<br />

months increased our Brisbane team members<br />

within the operation to improve our service<br />

delivery and control in operations.<br />

Owens would like to thank all <strong>Mainfreight</strong> group<br />

team members for the growing support of our<br />

business. <strong>Mainfreight</strong> International is Owens<br />

number 1 customer and continues to grow.<br />

<strong>The</strong> <strong>Mainfreight</strong> Logistics growth rate also<br />

continues to bring on new business. <strong>The</strong> Owens<br />

team must also offer support to group team<br />

members.<br />

Our Melbourne operation has continued to<br />

grow. With continued support from <strong>Mainfreight</strong><br />

International and external customer growth, it is<br />

felt that the business will double over the next 6<br />

months.<br />

Owens has been working closely with the<br />

<strong>Mainfreight</strong> IT department, modifying the New<br />

Zealand Port software system that will see<br />

significant benefits for not just the business but<br />

our customers and owner-drivers. This system<br />

will initially roll out in August this year and we<br />

encourage all team members to embrace the<br />

system positively.<br />

Owens branded forklifts – Sydney depot<br />

We are now heading into our busiest time of<br />

the year. We must all remain focused on the job<br />

in hand and ensure we continue to deliver the<br />

best possible service to our customers. Our aim<br />

is to be the number 1 wharf logistics provider<br />

across the Eastern Seaboard. This is achievable<br />

through hard work and great service.<br />

<strong>The</strong> whole Owens Transport Australia team<br />

should be happy in knowing they are part of<br />

a team that has turned the business into a<br />

profitable, market leader in the wharf logistics<br />

market across the eastern seaboard of<br />

Australia. This has been achieved through hard<br />

work from each of you. Thank you!<br />

Sydney container forklift with a very full yard<br />

(250 containers) June 2007

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