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COMMENT<br />

Identity crisis for Asia’s LCCs<br />

The development of Asia’s low-cost airline sector<br />

may be impressive, but it is clear that some<br />

players are now facing fundamental problems<br />

impacting on their ability to achieve forecast<br />

profit levels.<br />

Much of this has to do with high fuel costs, an<br />

uncontrollable burden on low-cost carriers (LCCs) as it is on<br />

all airlines. Secondly, for many, anticipated access to crucial<br />

markets, particularly China, has not been forthcoming.<br />

More significant, however, is the narrowing gap between<br />

the operating costs of LCCs and traditional legacy airlines.<br />

In the Asia-Pacific, that gap has always been lower than in<br />

Europe and the U.S.<br />

In recent years mainline operators have proved very<br />

successful at cutting their expenses and the gap has narrowed<br />

even further between the rival carriers.<br />

Some legacy airlines are close to being high-end LCCs<br />

themselves. This is crucial because many LCCs in the Asia-<br />

Pacific are competing directly with major airlines on primary<br />

trunk routes rather than seeking out secondary routes and<br />

creating new markets.<br />

This may prove to be a serious mistake. Struggling to<br />

fill seats, many LCCs are suffering an identity crisis. They<br />

are introducing frills, considering frequent flyer schemes<br />

or carrying cargo. They say they are “adding value”, but all<br />

of this introduces complexity to what should be a simple<br />

business model.<br />

Today, in the region, the term “low-cost carrier” has, in<br />

most cases, become a misnomer. Instead there is an array of<br />

variations on the theme, with more to come, including longhaul<br />

international LCCs.<br />

They range from the true, Ryanair-style AirAsia, to<br />

midstream Valuair, to China’s private carrier, Okay Airways,<br />

which, as a result of local regulation, is indistinguishable<br />

from traditional airlines, even to the extent of fare levels and<br />

inflight service.<br />

A comprehensive list of the region’s LCCs is almost<br />

impossible to compile because it is difficult to determine<br />

whether an airline is an LCC or not in the true sense of the<br />

concept.<br />

It is therefore difficult, at this stage, to forecast which of<br />

these models will ultimately succeed. What can be said with a<br />

great deal of confidence is that not all of them will survive.<br />

TOM BALLANTYNE<br />

Chief Correspondent<br />

The Association of Asia Pacific <strong>Airlines</strong>’ members and contact list<br />

Air New Zealand<br />

Chief Executive, Mr Ralph Norris<br />

VP Public Affairs and Group Communications,<br />

Mr Mike Tod<br />

Tel: (64 9) 336 2770 Fax: (64 9) 336 2759<br />

All Nippon Airways<br />

President and CEO, Mr Mineo Yamamoto<br />

Dep. Director, Public Relations, Mr Kaz Iwakata<br />

Tel: (81 3) 6735 1111<br />

Fax: (81 3) 6735 1115<br />

Asiana <strong>Airlines</strong><br />

President & Chief Executive,<br />

Mr Park Chan-bup<br />

Managing Director, PR, Mr Hong Lae Kim<br />

Tel: (822) 758 8161 Fax: (822) 758 8008<br />

Cathay Pacific Airways<br />

Chief Executive Officer, Mr Philip Chen<br />

Corporate Communications General Manager,<br />

Mr Alan Wong<br />

Tel: (852) 2747 8868 Fax: (852) 2810 6563<br />

China <strong>Airlines</strong><br />

President, Mr Philip Hsing-Hsiung Wei<br />

VP, Corp Comms, Mr Johnson Sun<br />

Tel: (8862) 2514 5750<br />

Fax: (8862) 2514 5754<br />

Dragonair<br />

Chief Executive Officer, Mr Stanley Hui<br />

Asst. General Manager, Corp. Communications<br />

Mrs Laura Crampton<br />

Tel: (852) 3193 3193 Fax: (852) 3193 3194<br />

EVA Air<br />

Chairman, Mr Steve Lin<br />

Executive VP, Group Public Relations,<br />

Mr K. W. Nieh<br />

Tel: (8862) 2500 1122 Fax: (8862) 2500 1523<br />

Garuda Indonesia<br />

President & CEO, Mr Emirsyah Satar<br />

VP Corporate Communications, Mr Pujobroto<br />

Tel: (6221) 231 2612<br />

Fax: (6221) 381 1486<br />

Japan <strong>Airlines</strong><br />

President, Mr Toshiyuki Shinmachi<br />

Director, International Public Relations,<br />

Mr Geoffrey Tudor<br />

Tel: (813) 5460 3109 Fax: (813) 5460 5910<br />

Korean Air<br />

Chairman and CEO, Mr Yang Ho Cho<br />

Senior VP, Corporate Communications,<br />

Mr Jun Jip Choi<br />

Tel: (822) 2656 7065 Fax: (822) 2656 7288/89<br />

Malaysia <strong>Airlines</strong><br />

Chairman, Dato’ Dr Mohamed Munir Abdul Majid<br />

Asst Gen Mgr, Int’l Affairs, Germal Singh Khera<br />

Tel: (603) 2165 5137<br />

Fax: (603) 2161 0558<br />

Philippine <strong>Airlines</strong><br />

President, Mr Jaime Bautista<br />

VP Corporate Communications,<br />

Mr Rolando Estabilio<br />

Tel: (632) 817 1234 Fax: (632) 817 8689<br />

Qantas Airways<br />

Managing Director and CEO, Mr Geoff Dixon<br />

Head of Corporate Communications,<br />

Belinda de Rome<br />

Tel: (612) 9691 4773 Fax: (612) 9691 4187<br />

Royal Brunei <strong>Airlines</strong><br />

Chairman, Pehin Dato Paduka Haji Hazair<br />

Chief Executive, Mr Peter Foster<br />

Tel: (673 2) 229 799<br />

Fax: (673 2) 221 230<br />

<strong>Singapore</strong> <strong>Airlines</strong><br />

Chief Executive Officer,<br />

Mr Chew Choon Seng<br />

VP Public Affairs, Mr Stephen Forshaw<br />

Tel: (65) 6541 5880 Fax: (65) 6545 6083<br />

Thai Airways International<br />

President, Mr Kanok Abhiradee<br />

Director, PR,<br />

Mrs Sunathee Isvarphornchai<br />

Tel: (662) 513 3364 Fax: (662) 545 3891<br />

Vietnam <strong>Airlines</strong><br />

President and CEO, Mr Nguyen Xuan Hien<br />

Dep Director, Corp Affairs,<br />

Mr Nguyen Huy Hieu<br />

Tel: (84-4) 873 0928 Fax: (84-4) 827 2291<br />

SEPTEMBER 2005 ORIENT AVIATION 5


September 2005<br />

CONTENTS<br />

O R I E N T A V I AT I O N V O L U M E 1 2 , I S S U E 1 0<br />

COVER STORY<br />

28 BAPTISM OF FIRE<br />

JAL Group’s new boss, Toshiyuki Shinmachi, was<br />

faced with major problems when he moved into the<br />

Japan <strong>Airlines</strong>’ ‘hot seat’ in April, including a lapse<br />

in safety standards that caused uproar in Japan.<br />

But the no-nonsense chief executive has wasted no<br />

time in implementing an aggressive campaign to<br />

restore the carrier’s fortunes.<br />

MAIN STORY<br />

18 The Asia-Pacific’s low-cost carriers<br />

(LCCs) are feeling the pinch with<br />

survival the name of the game<br />

Also:<br />

26 India going LCC crazy<br />

CHINA INTERVIEW<br />

34 The head of United Eagle <strong>Airlines</strong>,<br />

China’s first private carrier, Kai Duell,<br />

sets out her goals<br />

EXECUTIVE INTERVIEW<br />

38 BA chief and former<br />

boss of both Cathay<br />

Pacific and Ansett<br />

Australia, Sir Rod<br />

Eddington, bids<br />

farewell to the<br />

aviation business<br />

ENGINEERING & MAINTENANCE<br />

44 Airbus out to woo top names for<br />

MRO ‘club’<br />

INFORMATION TECHNOLGY<br />

46 Garuda, Lufthansa Systems lock into<br />

joint venture deal<br />

HELICOPTERS<br />

48 A need to kick-start China’s market<br />

8 ORIENT AVIATION SEPTEMBER 2005


SPECIAL REPORT<br />

AIRPORT AND AIRLINE SECURITY UPDATE<br />

52 Airports ‘flawed’. Experts call for<br />

consolidation or responsibilities<br />

56 Baggage screening: U.S. playing<br />

catch-up<br />

NEWS<br />

10 THAI president stripped of management control<br />

11 Hong Kong, Macau start-ups routes battle<br />

11 Chinese carriers confirm B787 orders<br />

12 China gives green light to foreign pilots<br />

12 HAECO breaks ground for second hangar<br />

14 AAPA appoints new commercial director<br />

16 Rocketing fuel prices dull financial results of<br />

Cathay Pacific, <strong>Singapore</strong> <strong>Airlines</strong> and Japan <strong>Airlines</strong><br />

REGULAR FEATURES<br />

5 Comment<br />

57 Call for better integration<br />

of biometric ID<br />

58 Neither man nor machine<br />

can win security battle<br />

alone<br />

59 Airports ‘more at risk<br />

from terrorists’<br />

60 Business Digest – Freight traffic slows<br />

Association of Asia Pacific <strong>Airlines</strong> Secretariat<br />

PUBLISHED BY<br />

WILSON PRESS HK LTD<br />

GPO Box 11435 Hong Kong<br />

Tel: Editorial (852) 2865 1013<br />

Fax: Editorial (852) 2865 3766<br />

E-mail: orientav@netvigator.com<br />

Website: www.orientaviation.com<br />

Chief Executive<br />

Barry Grindrod<br />

E-mail: orientav@netvigator.com<br />

Publisher<br />

Christine McGee<br />

E-mail: cmcgee@netvigator.com<br />

Chief Correspondent<br />

Tom Ballantyne<br />

Tel: (612) 9638 6895<br />

Fax: (612) 9684 2776<br />

E-mail: tomball@orientaviation.com<br />

Special Correspondents<br />

Charles Anderson<br />

Tel: (852) 2809 2209<br />

E-mail: charlesanderson@orientaviation.com<br />

David Fullbrook<br />

Tel: (852) 2865 1013<br />

E-mail: orientav@netvigator.com<br />

China<br />

Sophie Yu<br />

Tel: (852) 2865 1013<br />

Photographers<br />

Rob Finlayson, Graham Uden, Andrew Hunt<br />

Design & Production<br />

ü design + production<br />

Colour Separations<br />

Twinstar Graphic Arts Co.<br />

Printing<br />

Hop Sze Printing Company Ltd.<br />

ADVERTISING<br />

South East Asia and Pacific<br />

Shirley Ho<br />

Tel: (852) 2865 1013<br />

Fax: (852) 2865 3966<br />

E-mail: shirley@orientaviation.com<br />

The Americas / Canada<br />

Barnes Media Associates<br />

Ray Barnes<br />

Tel: (1 434) 927 5122<br />

Fax: (1 434) 927 5101<br />

E-mail: barnesrv@charter.net<br />

Europe & the Middle East<br />

REM International<br />

Stephane de Rémusat<br />

Tel: (33 5) 34 27 01 30<br />

Fax: (33 5) 34 27 01 31<br />

E-mail: sremusat@aol.com<br />

New Media & Circulation Manager<br />

Leona Wong Wing Lam<br />

Tel: (852) 2865 1013<br />

Fax: (852) 2865 3966<br />

E-mail: leonawong@orientaviation.com<br />

Suite 9.01, 9/F, Kompleks Antarabangsa<br />

Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia<br />

Tel: (603) 2145 5600 Fax: (603) 2145 7500<br />

E-mail: ushav@aapa.org.my<br />

Director General: Andrew Herdman<br />

Commercial Director: Beatrice Lim<br />

Technical Director: Martin Eran-Tasker<br />

© All rights reserved<br />

Wilson Press HK Ltd., Hong Kong, 2005<br />

The views expressed in this magazine are not necessarily<br />

those of the Association of Asia Pacific <strong>Airlines</strong>.<br />

SEPTEMBER 2005 ORIENT AVIATION 9


REGIONAL ROUND-UP<br />

THAI cash crisis;<br />

Kanok stripped of<br />

management control<br />

The board of Thai Airways International<br />

(THAI), faced with a<br />

third quarter loss (to June 30) of<br />

4.78 billion baht (US$117 million), has<br />

appointed a special committee headed by<br />

a board director and suspended the management<br />

authority of the popular president,<br />

Kanok Abhiradee, until November.<br />

In a statement issued after the board met<br />

in August, the THAI chairman, Wanchai<br />

Sarathul, said Somchaineuk Engtrakul, a<br />

former permanent secretary in the national<br />

Ministry of Finance, is running the committee,<br />

which includes Kanok, THAI<br />

board members, government officials and<br />

independent advisers.<br />

The financier now holds ultimate managerial<br />

responsibility at the Bangkok-based<br />

flag carrier. Thailand’s finance ministry<br />

owns 54% of THAI.<br />

The carrier’s escalating losses have been<br />

primarily caused by high fuel costs, foreign<br />

exchange losses and a drop-off in traffic on<br />

some routes after the Boxing<br />

Day tsunami. Fuel purchases<br />

now account for 30% of<br />

THAI’s total operating costs.<br />

Foreign exchange losses of<br />

2.72 billion baht were booked<br />

in the third quarter.<br />

A bigger loss was avoided<br />

by THAI reversing 2.08 billion<br />

baht of income tax payments<br />

it made on earnings in<br />

the first half of the fiscal year.<br />

THAI posted a net profit<br />

of 4.43 billion baht in the<br />

first nine months down 49%<br />

on 2004.<br />

“We are not sacking Kanok here,”<br />

Somchaineuk said after the crisis board<br />

meeting in August. But the board deemed<br />

that the company’s situation is now quite<br />

critical as performance kept getting weaker.<br />

THAI president, Kanok<br />

Abhiradee: “not sacked”<br />

“We need to adjust our management structure<br />

to increase efficiency and speed up the<br />

decision-making process,” he said.<br />

After a term of three<br />

m o n t h s , t o e x p i r e i n<br />

November, the crisis management<br />

committee will consider<br />

Kanok’s position and<br />

decide if it will dissolve as an<br />

entity. It could also establish<br />

itself as a permanent part of<br />

the THAI management chain<br />

or set up another type of<br />

review mechanism to assist<br />

in running the carrier.<br />

Kanok was appointed<br />

president of the airline in<br />

May 2002.<br />

At the time of the decision,<br />

the airline’s vice-president finance,<br />

Kaweephan Ruangphka, was transferred<br />

to the human resources division. The<br />

head of THAI’s audit depar t ment,<br />

Ngamnit Sombatpibool, has succeeded him.<br />

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10 ORIENT AVIATION SEPTEMBER 2005


To add to THAI’s woes, the country’s<br />

prime minister, Thaksin Shinawatra,<br />

has confirmed the opening of the new<br />

Suvarnabhumi International Airport, to<br />

the south of Bangkok, originally scheduled<br />

to open this month, could be delayed by up<br />

to 10 months.<br />

Meanwhile, THAI has received its<br />

International Air Transport Association<br />

Operational Safety Audit (IOSA). IOSAs<br />

are presented to airlines which achieve specific<br />

global standards of efficiency and quality<br />

safety in all major areas of airline operations<br />

including flight operations, operational<br />

control, aircraft engineering and maintenance,<br />

cabin operations, aircraft ground<br />

handling, cargo and operational security.<br />

Hong Kong, Macau<br />

start-ups route battle<br />

The gradual liberalizing of Hong<br />

Kong’s aviation structure, once<br />

a very stable regulatory environment<br />

for its major carrier, Cathay Pacific<br />

Airways and regional carrier, Dragonair,<br />

is provoking some bitter battles for rights<br />

to routes amongst the start-ups recently<br />

granted Air Operating Certificates.<br />

Hong Kong Express, 51%-owned by<br />

casino magnate and property developer,<br />

Stanley Ho, launched out of Hong Kong last<br />

month with a charter service to Taichung in<br />

Taiwan.<br />

With its leased fleet of four Embraer<br />

170 jets, it intends to begin schedule services<br />

from Hong Kong to Guangzhou in<br />

September, to Hangzhou in October and to<br />

Nanjing in December. Two other Chinese<br />

cities, Chongqing and Ningbo, will be added<br />

to the carrier’s network in April next year.<br />

Hong Kong Express chief executive,<br />

Andrew Tse, said his airline would<br />

also manage a new Macau-based carrier,<br />

Golden Dragon <strong>Airlines</strong>, which also is<br />

partly owned by Stanley Ho. It has been set<br />

up to bring regional visitors to the casinos<br />

of new Asian gambling mecca, Macau. In a<br />

separate battle, Oasis Hong Kong, a lowcost<br />

carrier whose business plan was based<br />

on operating long-haul services to Europe<br />

and the U.S. has put off its proposed third<br />

quarter launch date after its application for<br />

traffic rights to fly to several European cities<br />

was successfully challenged by another<br />

Hong Kong airline, CR Airways and the<br />

holding company of WOW! Macau, Eagle<br />

<strong>Aviation</strong>, Oasis said.<br />

Chinese airlines<br />

confirm B787 order<br />

Air China, China Eastern <strong>Airlines</strong>,<br />

Shanghai <strong>Airlines</strong> and Xiamen<br />

<strong>Airlines</strong> will be the recipients of 42<br />

B787 Dreamliner aircraft following the signing<br />

in Beijing of a US$5 billion deal between<br />

Boeing, the airlines and the China <strong>Aviation</strong><br />

Supplies Import and Export Co.<br />

In January, the parties to the final<br />

purchase signed a framework agreement for<br />

60 Dreamliners for six airlines, but China<br />

<br />

IF I CANT FIND A CLEAR OWNER OF<br />

A PROBLEM, I BECOME THE OWNER.<br />

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SEPTEMBER 2005 ORIENT AVIATION 11


REGIONAL ROUND-UP<br />

Southern <strong>Airlines</strong> and Hainan <strong>Airlines</strong><br />

were not involved in the final contract.<br />

Air China has said it will take 15 of the<br />

aircraft following approval of the deal by its<br />

majority shareholder, the China National<br />

<strong>Aviation</strong> Holding Corp. (51.6% ). The<br />

Beijing-based carrier said the B787s would<br />

begin arriving at its home base from 2008<br />

and would be utilized on long-haul routes to<br />

Australia, Europe and North America. The<br />

remaining B787s will be divided between<br />

China Eastern <strong>Airlines</strong> (15), Shanghai<br />

<strong>Airlines</strong> (9) and Xiamen <strong>Airlines</strong> (3).<br />

China gives green<br />

light to foreign pilots<br />

by Chinese carriers after obtaining flight<br />

licences in China.”<br />

The regulations are catching up with<br />

reality.<br />

Several mainland carriers, including<br />

Shenzhen <strong>Airlines</strong> and Hainan <strong>Airlines</strong>,<br />

have employed expatriate pilots because<br />

they do not have enough experienced cockpit<br />

crew, particularly captains, to fly the new<br />

airplanes they have ordered.<br />

The first of China’s private airlines to<br />

begin flying, Okay <strong>Airlines</strong>, already has<br />

recorded another first in its short history.<br />

Daniela Schmidt, 25, a Swiss national, is<br />

reported to be the first foreign female to be<br />

employed as a pilot at a scheduled Chinese<br />

carrier.<br />

The Civil <strong>Aviation</strong> Administration<br />

of China (CAAC) has revised its HAECO builds<br />

regulations to allow foreign pilots to<br />

second hangar<br />

fly with Chinese airlines.<br />

Said the director of the CAAC’s Flight The H o n g K o n g A i r c r a f t<br />

Standards Department, Rao Shaowu: Engineering Company (HAECO)<br />

“Overseas pilots will be able to be employed will build a second aircraft mainte-<br />

<br />

nance hangar, covering 13,000 sq. metres,<br />

and a new maintenance office at Hong Kong<br />

International Airport. The HK$320 million<br />

(US$42 million) facility is due for completion<br />

in late 2006 or early 2007.<br />

It will be able to simultaneously accommodate<br />

two wide-bodied aircraft for heavy<br />

checks as well as modification and maintenance<br />

work.<br />

Separately, HAECO has announced an<br />

interim profit of HK$289 million to June<br />

30, an increase of 25% over the same period<br />

in 2004.<br />

Said chief executive, P. K. Chan:<br />

“Originally, airlines tried to keep everything<br />

in-house.<br />

“But today they recognize maintenance,<br />

repair and overhaul activities are a cost base<br />

and it is a burden to them. We have also<br />

changed.<br />

“We are starting to diversify into inventory<br />

management, technical management<br />

and engineering design and higher value<br />

services.”<br />

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12 ORIENT AVIATION SEPTEMBER 2005


REGIONAL ROUND-UP<br />

SHORTTAKES<br />

CARGO>> All Nippon Airways is<br />

completing negotiations for the sale of its<br />

27.6% share of Nippon Cargo <strong>Airlines</strong><br />

to majority shareholder, Nippon Yusen<br />

Kaisha (NYK). The manufacturer of the<br />

ARJ21, AVIC 1 Commercial Aircraft<br />

of China, is considering production of a<br />

cargo version of its ARJ21. China <strong>Airlines</strong><br />

is now flying a Taipei-Vienna cargo route<br />

twice a week using a B747-400F. Japan<br />

<strong>Airlines</strong> will introduce its first B767-300<br />

freighters into its fleet from April 2007<br />

after it confirmed an order for three of the<br />

aircraft and three B767-300ER passenger<br />

jets with U.S. manufacturer, Boeing.<br />

Federal Express, the Memphis head<br />

quartered air express operator will build<br />

a US$150 million air cargo and logistics<br />

complex at the new Baiyun International<br />

Airport in Guangzhou. Fedex rival, Atlantabased<br />

UPS has signed a Memorandum of<br />

Understanding with Shanghai Airport<br />

authorities to have a dedicated express<br />

hub operating in the Chinese commercial<br />

capital by 2007, as part of a US$500<br />

million investment strategy for China from<br />

2005-08.<br />

FLEETS>> Fast-expanding Taiwanese<br />

carrier, EVA Air, has received the first of<br />

12 B777-300ERs and B777-200LRs from<br />

Boeing, in a purchase valued at US$1.49<br />

billion.<br />

MROs>> Korean Air has received the<br />

first of 27 United <strong>Airlines</strong> B747-400s it<br />

will put through heavy maintenance and<br />

parts overhaul at the airline’s maintenance<br />

complex in Gimhae. The five-year contract is<br />

valued at US$12 million per year.<br />

ROUTES>> Cathay Pacific Airways<br />

will introduce a second daily Hong<br />

Kong-Jakarta service on November 1. In<br />

December, the Hong Kong-based carrier<br />

will commence a fourth daily service to<br />

London from its home base. The launch date<br />

will coincide with the 25th anniversary of<br />

Cathay Pacific’s first flight to London. Thai<br />

Airways International will commence<br />

flying to Moscow and Johannesburg<br />

from Bangkok three times a week in<br />

November and December respectively.<br />

The airline also plans to launch services<br />

to Berlin, Hiroshima and Manchester in<br />

the next two years. THAI began its three<br />

times a week flights between Bangkok<br />

and Madrid in August. All Nippon<br />

Airways is now operating two charter<br />

services daily from Tokyo’s Haneda<br />

Airport to Seoul’s Gimpo Airport.<br />

Japan <strong>Airlines</strong> also has increased its<br />

charter flights between Tokyo Haneda<br />

and Gimpo to twice daily from August<br />

1. Gulf Air inaugurated Bangkok- Dublin<br />

flights three times a week in August.<br />

Qantas Airways will begin services<br />

between Sydney and Beijing, three<br />

times a week from January 9. The carrier<br />

intends to increase the service to daily<br />

by 2007. In November, the carrier will<br />

add a fourth service each week between<br />

Sydney and Shanghai, with the intention<br />

of introducing daily flights on the route<br />

also in 2007.<br />

AAPA appoints new<br />

commercial director<br />

The Association of Asia Pacific<br />

<strong>Airlines</strong> (AAPA) has appointed a<br />

new commercial director, Beatrice<br />

Lim (pictured right).<br />

Ms Lim was previously a senior air<br />

transport manager with the Civil <strong>Aviation</strong><br />

Authority of <strong>Singapore</strong> (CAAS) where her<br />

responsibilities included international relations, governmentto-government<br />

air services negotiations and the development of<br />

various aspects of aviation policy.<br />

Reporting to AAPA director general, Andrew Herdman,<br />

she will represent the interests of the organization and its 17<br />

member airlines on a wide range of commercial and other nontechnical<br />

issues, working closely with carriers and other aviation<br />

industry stakeholders.<br />

Commenting on Ms Lim’s previous experience working<br />

in both the public and private sectors of the aviation industry,<br />

Herdman said: “Beatrice brings a broad knowledge of aviation<br />

policy issues as well as fresh ideas on meeting the challenges<br />

that lie ahead.”<br />

Prior to joining CAAS, Ms Lim was legal counsel with<br />

<strong>Singapore</strong> Technologies Aerospace, specializing in commercial<br />

agreements relating to aircraft maintenance and support<br />

activities.<br />

She holds a Bachelor of Law honours degree from the<br />

National University of <strong>Singapore</strong> and was admitted to the<br />

<strong>Singapore</strong> Bar in 1996. An avid traveller, she is fluent in English,<br />

Mandarin, Cantonese and French.<br />

14 ORIENT AVIATION SEPTEMBER 2005


BUSINESS ROUND-UP<br />

Rocketing fuel prices hit<br />

Cathay Pacific’s interim profit<br />

Cathay Pacific Airways chairman, David Turnbull<br />

(pictured right), described the first half of the airline’s<br />

2005-06 fiscal year “as the worst six months for the carrier<br />

since SARS” and said rocketing fuel prices caused the pain.<br />

Reporting an interim net profit for the current fiscal year of<br />

HK$1.67 billion (US$214.9 million), a decline of 5.7% over last<br />

year’s result of $1.77 billion for the same six months, Turnbull said<br />

fuel costs had accounted for 27.9% of total net operating costs for<br />

the period., up from 21.8% a year earlier.<br />

Fuel costs now exceeded staff costs as the largest single<br />

expense at the carrier, Cathay Pacific said. As a result of this trend,<br />

the airline’s board will increase its fuel hedging from the current<br />

15% of operating costs.<br />

Said Turnbull: “While forward bookings<br />

are encouraging, the high price of fuel,<br />

which could dampen world growth, may<br />

well make it difficult for us to achieve a similar<br />

result in the second half.” He added: “Our policy is to get up to a<br />

third of our fuel costs hedged. It is a security if things go wrong.”<br />

All Cathay Pacific passengers pay a fuel surcharge of HK$332<br />

per long-haul leg and HK$86 on short-haul journeys, but the airline<br />

said surcharge revenue only partially offset fuel costs.<br />

Passenger demand and cargo volume for the six months<br />

improved by 14.5% and 10.2% respectively over the same period<br />

in 2004. At the same time, passenger and cargo capacity rose<br />

12.2% and 12.7% respectively.<br />

Record traffic, but<br />

fuel hits bottom line<br />

<strong>Singapore</strong> <strong>Airlines</strong> (SIA) said its first<br />

quarter profit to June 30 declined by<br />

7.9%, to S$234.6 million (US$141.1 million)<br />

in the first quarter of its fiscal year to June<br />

30, from S$254.7 million in the same period<br />

in 2004.<br />

SIA said the profit fall was caused by the<br />

high cost of fuel despite continuing strong<br />

passenger demand: a record for the airline<br />

of 4.02 million passengers for any quarter in<br />

SIA’s operating history.<br />

Group revenue rose 12% over the same<br />

quarter last year to S$3.04 billion from S$2.72<br />

billion. Mid-year, SIA said it had hedged a<br />

third of its fuel costs at US$54 per barrel and<br />

would increase fuel hedging to 60% of its<br />

operating requirements if necessary. At press<br />

time, fuel per barrel was US$66 per barrel.<br />

Fuel costs rose to S$892 million, an<br />

increase of 58% over the same quarter a year<br />

ago and accounted for 32% of SIA costs for<br />

the period, compared to 23% of total airline<br />

costs in the first three months of 2004.<br />

SIA has issued Request for Proposals (RFP)<br />

for up to 20 mid-size and ultra long-haul jets.<br />

ANA, JAL struggle<br />

to meet targets<br />

All Nippon Airways (ANA) reported<br />

a decline in profit for its first fiscal<br />

quarter of 2005-06 while Japan<br />

<strong>Airlines</strong> (JAL) managed to narrow its<br />

losses for the quarter by 2.38 billion yen<br />

to 38.38 billion yen compared to the same<br />

quarter in 2004.<br />

ANA said its group net profit fell to 2.16<br />

billion yen (11%) from 2.43 billion yen, for<br />

the fiscal quarter to June 30, and attributed<br />

the profit drop to a special loss on asset sales.<br />

ANA said “it had a fairly good start” to<br />

the fiscal year with group operating profit<br />

increasing from 8.87 billion yen to 11.76<br />

billion yen (up 33%).<br />

At JAL, a company spokesman said revenue<br />

from both domestic and international<br />

flights had not met its predictions, a trend<br />

partly attributed to anti-Japanese protests<br />

in China during the quarter reported. JAL<br />

also said a series of safety incidents at the<br />

carrier might have caused a passenger dropoff,<br />

although this was difficult to substantiate<br />

for now.<br />

Revenue increased by 5%, from 479.31<br />

billion yen to 503.38 billion yen for the quarter,<br />

but operating expenses, largely fuel<br />

price increases, produced an operating loss<br />

of 32.04 billion yen compared to a loss of<br />

30.26 billion yen in the same three months<br />

last year.<br />

16 ORIENT AVIATION SEPTEMBER 2005


MAIN STORY<br />

Tough times: Jetstar Asia and Valuair have announced they<br />

have merged as competition intensifies in the low-cost sector<br />

As budget airlines continue to launch across the<br />

region there is evidence the low-cost model,<br />

Asia-Pacific style, is undergoing fundamental<br />

change. In a highly competitive market<br />

consolidation is in the wind as some players<br />

struggle to turn in profits – or just survive.<br />

FEELING TOM BALLANTYNE reports<br />

THE PINCH<br />

When news broke in late<br />

July that Qantas Airways’<br />

<strong>Singapore</strong>-based lowcost<br />

subsidiary, Jetstar<br />

Asia, would merge with<br />

rival budget operator Valuair, it hardly surprised<br />

industry observers.<br />

Nor did it shock them that <strong>Singapore</strong><br />

<strong>Airlines</strong>’ no-frills affiliate, Tiger Airways,<br />

was seeking a partner to set up a second base<br />

outside <strong>Singapore</strong>.<br />

Business is getting tough in the low-cost<br />

carrier (LCC) sector and, for most participants,<br />

profits have been hard to come by.<br />

In the words of Tony Fernandes, chief<br />

executive of Malaysia-based LCC market<br />

leader, AirAsia: “Some of these carriers<br />

are spreading themselves so thin it is<br />

desperation time ... it’s pretty clear there are<br />

some desperate men out there.<br />

“When jet fuel hits $70 a barrel and<br />

you are doing seat sales to the extent they<br />

are – and everyone knows everyone’s cost<br />

structure – you know they are struggling to<br />

fill planes.”<br />

Fernandes is not the only LCC chief<br />

‘Despite the difficulties, LCCs<br />

in the Asia-Pacific region<br />

are buying new aircraft in<br />

unprecedented numbers’<br />

to recognise the pressure is on and the<br />

budget airline sector in the Asia-Pacific is<br />

undergoing some fundamental changes.<br />

Brett Godfrey, chief executive of<br />

Australia’s Virgin Blue, told <strong>Orient</strong> <strong>Aviation</strong><br />

that LCCs were “evolving”.<br />

He now describes Virgin Blue as a “New<br />

World carrier”, the only “modular” airline<br />

in the world.<br />

“By modular, I mean we are offering very<br />

cheap seats, but you can trade up,” said the<br />

airline chief.<br />

“If you want to have a lounge you can pay<br />

for it and come in. If you want valet parking<br />

you can have it. I see us as being a modular<br />

airline that offers products that allow you to<br />

18 ORIENT AVIATION SEPTEMBER 2005


each the level of a traditional carrier if that<br />

is what you want.”<br />

Even a frequent flyer programme –<br />

anathema to the traditional LCC – is on the<br />

agenda.<br />

Times have changed and airlines have to<br />

adjust to market demand, said Godfrey.<br />

He made it clear his carrier’s evolvement<br />

is a tactic designed to position Virgin Blue<br />

as a competitor to full-service Qantas rather<br />

than as an LCC competing with the big<br />

airline’s budget offshoot, Jetstar.<br />

The aim is to carry both leisure traffic<br />

looking for bargain basement fares and<br />

corporate flyers willing to pay extra for the<br />

frills – all in the same aircraft.<br />

Industry officials across the region<br />

have similar views and one LCC chief has<br />

even warned the basic, no-frills genre –<br />

the traditional business model of Europe’s<br />

Ryanair or America’s Southwest – has little<br />

future in Asia.<br />

“Simple, no-frills offerings will no longer<br />

be competitive. Generic LCCs will need to<br />

consider an improved value proposition<br />

to remain in the game,” said Udom<br />

Tantiprasongchai, chairman of Thailand’s<br />

<strong>Orient</strong> Thai <strong>Airlines</strong> and owner of LCC<br />

One-Two-Go.<br />

“Given the current market situation on the<br />

cost side and the cut-throat price war, it is<br />

unlikely the business model will work.”<br />

A nd rew D r ysd ale, A sia - Pacif ic<br />

regional director for<br />

the International Air<br />

Transport Association<br />

(IATA) also believes<br />

s o m e L C C s w i l l<br />

fail and others will<br />

consolidate, although<br />

he said newcomers<br />

will appear.<br />

He is convinced the<br />

model is changing. “If<br />

you look at Europe, you<br />

see a blurring between<br />

traditional airlines and<br />

LCCs. We are seeing<br />

that happen here, but it is<br />

occurring at a faster rate<br />

than it did in Europe,”<br />

said Drysdale.<br />

“Already there are<br />

carriers in the middle,<br />

h a l f way b e t we e n<br />

LCCs and traditional<br />

airlines. Valuair is a<br />

perfect example. We<br />

are beginning to see<br />

‘ Simple, no-frills<br />

offerings will no longer<br />

be competitive’<br />

Udom Tantiprasongchai<br />

chairman, <strong>Orient</strong> Thai <strong>Airlines</strong><br />

parent company of<br />

LCC One-Two-Go<br />

them moving more<br />

rapidly towards the<br />

middle.”<br />

Andrew Herdman,<br />

director general of<br />

the Association of<br />

Asia Pacific <strong>Airlines</strong><br />

(AAPA) agreed, and<br />

said there would<br />

inevitably be some<br />

failures.<br />

“ E s t a b l i s h e d<br />

car riers have been<br />

driving up their cost<br />

efficiencies, improving<br />

their performance and<br />

the cost differentials<br />

between the established<br />

carriers and the new<br />

entrants are narrowing.<br />

We have to see how it<br />

evolves, but in Europe<br />

t h e r e h a v e b e e n<br />

failures. That’s just<br />

the market working, that’s what happens in<br />

other industries as well.”<br />

Said Peter Negline, regional transport<br />

analyst for JP Morgan Securities: “The prolific<br />

growth of airlines in the low-cost space does<br />

concern us a little bit.” Before the segment<br />

could establish itself and see a long-term<br />

future, failures were expected, he added.<br />

Valuair, said Negline, proved his point. The<br />

airline was failing and<br />

shareholders sought<br />

and found a buyer for<br />

the business.<br />

Even well- established<br />

players such as<br />

AirAsia and Virgin<br />

Blue are feeling the<br />

pinch.<br />

Both have warned<br />

shareholders income<br />

this year will not live up<br />

to expectations. Virgin<br />

Blue’s net profit fell 13%<br />

in the year to June 30.<br />

The bottom line was hit<br />

by sluggish demand,<br />

increased competition<br />

‘ Some [LCC] carriers are<br />

spreading themselves so<br />

thin it is desperation time’<br />

Tony Fernandes<br />

chief executive, AirAsia<br />

and a 60% rise in fuel<br />

costs.<br />

“It was a very, very<br />

tough year for us. We<br />

came down a peg in<br />

our expectations,”<br />

said chief executive<br />

Godfrey after taking<br />

delivery of his carrier’s<br />

50th B737 Next<br />

Generation aircraft in<br />

late July in Seattle.<br />

In Southeast Asia,<br />

the Jetstar/Valuair<br />

merger is a clear<br />

attempt to turn two<br />

unprofitable operations<br />

into a money-spinner.<br />

While described as a<br />

merger, the two carriers<br />

will continue to operate<br />

as two brands under a<br />

newly formed holding<br />

company, Orange Star,<br />

chaired by Qantas<br />

chief executive, Geoff<br />

Dixon.<br />

Dixon said the two<br />

carriers “will operate in<br />

their own right for the<br />

foreseeable future, with<br />

little or no change to the<br />

service offered by either airline”. Their<br />

eight aircraft will continue to offer multiple<br />

daily flights to nine destinations.<br />

Capital of US$36.3 million will be pumped<br />

into the new entity, mostly from Jetstar. The<br />

remaining amount is likely to be provided by<br />

Valuair shareholders.<br />

Insiders have told <strong>Orient</strong> <strong>Aviation</strong> it is<br />

likely that Valuair will be ultimately absorbed<br />

into Jetstar and disappear as a brand.<br />

The merger came just days after Kuala<br />

Lumpur-based AirAsia abandoned a US$12<br />

million bid for Valuair. AirAsia’s Fernandes<br />

said a deal with Valuair was something “that<br />

AirAsia looked at and we walked away from<br />

because we were not interested in getting into<br />

a bidding war”.<br />

The shuffling among <strong>Singapore</strong>’s budget<br />

operators may not signal a dot.com boomstyle<br />

collapse, but it sends out a strong<br />

message that structural change is being<br />

forced on many new entrants as they juggle<br />

with the unique complexities of low-cost<br />

operations that Asia-Pacific conditions are<br />

throwing up.<br />

Three major factors are prompting a<br />

reassessment of strategies:<br />

• LCC operating costs are rising, mainly as<br />

a result of fuel prices<br />

• Regulatory hurdles are preventing them<br />

winning critical air rights they need to<br />

enter some lucrative markets<br />

• Legacy airlines have been so successful<br />

cutting costs, they are able to effectively<br />

compete with LCCs on ticket prices<br />

SEPTEMBER 2005 ORIENT AVIATION 19


MAIN STORY<br />

In the face of these challenges, many<br />

LCCs are seeking new market niches that will<br />

secure stable income. They are introducing<br />

“frills”, hoping to lure customers away from<br />

the legacy carriers.<br />

Other carriers besides Virgin Blue are<br />

even considering frequent flyer schemes.<br />

They are dabbling with plans for entry onto<br />

long-haul routes to Europe and the U.S. and<br />

increasingly looking towards share issues<br />

and initial public offerings to raise the capital<br />

they need to survive and expand. And they<br />

are bringing in new technology that allows<br />

them, for the first time, to interact and codeshare<br />

with traditional full-service carriers.<br />

T he changes a re occu r r i ng on a<br />

fragmented landscape. Since Virgin Blue<br />

and AirAsia set the regional LCC wheels in<br />

motion in 2000 and 2001 respectively, there<br />

has been a low-cost stampede. Today, there<br />

are over 30 LCCs operating in the region,<br />

seven of them owned by legacy airlines, with<br />

at least 11 more planning to launch flights in<br />

the next 12 months.<br />

India is the hot spot, with new LCCs<br />

emerging at an unprecedented rate. In<br />

China, there are plans for several new<br />

budget operators, but they are struggling to<br />

implement a true LCC model in the face of<br />

the local regulatory regime.<br />

Despite the difficulties, LCCs in the<br />

Asia-Pacific region are buying new aircraft<br />

‘We are trying to give people<br />

the opportunity to fly direct<br />

to secondary airports. This<br />

is not about stealing traffic<br />

from the major flag carriers’<br />

Tony Davis<br />

chief executive, Tiger Airways<br />

in unprecedented numbers.<br />

Among orders in the past six months<br />

were 100 A320s for AirAsia, 60 B737s for<br />

Indonesia’s Lion Air and eight A320s for<br />

Tiger Airways, as well as big purchases from<br />

two Indian operators. Yet-to-fly IndiGo has<br />

ordered 100 A320s and Kingfisher is buying<br />

five Airbus A330s, five A350s and five A380s<br />

(see India LCC crazy, page 26).<br />

Whether growth sustains this increase<br />

in capacity in the next few years remains<br />

to be seen. “If we look around the region<br />

it is fair to say, in broad brush terms, not<br />

every country has welcomed LCCs. There<br />

are still regulatory hurdles to be dismantled<br />

before we will see them emerge in a true<br />

adherence to the low-cost model,” said JP<br />

Morgan’s Negline.<br />

“Countries like Thailand, Malaysia,<br />

Indonesia (in a domestic context), India<br />

and certainly Australia and New Zealand<br />

are very warmly welcoming LCCs. China,<br />

Hong Kong, <strong>Singapore</strong>, the Philippines<br />

and Japan have shown a tendency towards<br />

liberalization in that regard, but the realities<br />

have yet to catch up. We have yet to see fullyfledged<br />

businesses emerging in earnest. As<br />

yet, Korea and Taiwan have not made any real<br />

visible moves in that direction.”<br />

LCC operations in the region are erratic.<br />

In many cases, budget airlines are not<br />

competing against each other, but against<br />

national flag carriers on capital city trunk<br />

routes such as Bangkok-<strong>Singapore</strong> and Kuala<br />

Lumpur- Hong Kong.<br />

Tony Davis, chief executive of Tiger<br />

Airways, pointed out that from <strong>Singapore</strong>,<br />

Valuair and Jetstar Asia have four routes<br />

Cooperation not confrontation for Thais<br />

By Dave Fullbrook<br />

in Bangkok<br />

Defying the sceptics, all three Thai low-cost carriers are still<br />

flying, still competing, still growing. However, reflecting<br />

tough conditions, airlines are now discussing steps to<br />

stabilise the market, ease head-to-head competition and improve<br />

cooperation.<br />

One-Two-Go is adding eight Boeing MD-80s to its fleet of jets;<br />

Thai AirAsia another two Boeing 737-300s to its fleet of eight, while<br />

Nok Air, Thai Airways International’s (THAI) offspring, continues<br />

to fly four 737-300s.<br />

Thailand’s three budget carriers already coordinate their fuel<br />

surcharges. <strong>Orient</strong> Thai/One-Two-Go and Thai AirAsia have an<br />

agreement to transfer passengers to each other’s services in the event<br />

of delays or cancellations. A similar arrangement is in effect between<br />

Nok Air and its parent THAI.<br />

In August, the low-cost airlines plus THAI, Bangkok Airways, PB<br />

Air and Phuket Air met to discuss joint measures to blunt the impact<br />

of rising jet fuel prices and other costs. They agreed to develop a<br />

multilateral arrangement for transferring passengers stranded by<br />

late departures or cancellations.<br />

THAI is reiterating promises to withdraw to just domestic trunk<br />

routes, four years after first announcing plans to drop most domestic<br />

services, from which it only makes losses. Should THAI overcome<br />

significant political obstacles to drop most domestic services, the<br />

low-cost airlines plus PB Air will pick up many, but not all of them.<br />

If they can operate those routes profitably in these costly times, even<br />

stimulate traffic, their survival chances will rise.<br />

Carriers are also looking to coordinate schedules to ensure<br />

departures are more evenly spaced, which they hope will result in<br />

better load factors.<br />

THAI executives have often stressed cooperation over competition,<br />

although that has not always been borne out in reality. Still, given<br />

the pressures facing the industry, such cooperation or cartel-like<br />

arrangements stand a better chance of sticking now.<br />

The Thai economy is experiencing a soft patch, largely due to<br />

higher oil prices and the downturn in tourist arrivals. However,<br />

economic fundamentals remain sound, with massive infrastructure<br />

spending by the government likely to perk up the economy from<br />

next year.<br />

Even so, three budget carriers plus four other airlines make<br />

for a crowded domestic market, leaving question marks over their<br />

medium-term futures.<br />

20 ORIENT AVIATION SEPTEMBER 2005


MAIN STORY<br />

while Tiger has nine. “On the four routes<br />

the other airlines operate they go to principal<br />

airports and overlap with the major carriers.<br />

So on <strong>Singapore</strong>-Hong Kong, in addition to<br />

Cathay Pacific and <strong>Singapore</strong> <strong>Airlines</strong> and<br />

whatever fifth freedom operators there are,<br />

you have Jetstar and Valuair.”<br />

Davis said the LCC business should not be<br />

about cannibalising existing markets. “We are<br />

trying to create new markets. We are trying<br />

to give people the opportunity to fly direct to<br />

secondary airports. This is not about stealing<br />

traffic from the major flag carriers,” he said.<br />

In the Philippines, for example, Tiger<br />

flies to Clark airport and not Manila’s main<br />

Ninoy Aquino international terminal. “This<br />

is about going into markets that are not so<br />

economically attractive to major carriers<br />

and airports early in their evolution, to create<br />

more opportunities and stimulate new traffic<br />

growth by offering people fares they would<br />

otherwise not be able to obtain.”<br />

He also accuses rivals of straying from the<br />

LCC model. “When we were first developing<br />

Tiger Airways as a business model LCCs<br />

were very much the same. What we have<br />

done is establish Tiger as the low-fare airline.<br />

Our competitors on the LCC front are very<br />

much positioning themselves as mid-frills,<br />

or slightly closer to the traditional airline<br />

model,” said Davis.<br />

One of the reasons for the Jetstar Asia/<br />

Valuair merger is that route rights appear to<br />

be creating major problems for some carriers.<br />

Jetstar failed in its bid to win clearance to<br />

fly to crucial markets such as China and<br />

Indonesia. It had planned to have eight A320s<br />

flying by November, but has had to lease four<br />

to Turkish carrier AtlasJet, otherwise they<br />

would be sitting unused on the ground.<br />

“This fleet size was based on our<br />

ability to fly to a number of destinations,<br />

including ports in Indonesia and China,”<br />

said chief executive Ken Ryan. “However,<br />

the <strong>Singapore</strong> Government has been unable<br />

to ensure traffic rights awarded to Jetstar<br />

Asia can operate to countries such as<br />

China and Indonesia.” He said the carrier is<br />

experiencing “excellent” loads on its existing<br />

routes and forward bookings are good.<br />

AirAsia is another carrier that has<br />

had route rights problems. Its Indonesian<br />

subsidiary, AWAIR, had to abort the launch<br />

of flights between <strong>Singapore</strong> and Jakarta as a<br />

result of an air treaty disagreement between<br />

<strong>Singapore</strong> and Indonesia.<br />

“It is definitely an issue,” said IATA’s<br />

Drysdale. “The rate at which LCCs are<br />

growing has probably surprised governments.<br />

‘Already there are carriers in<br />

the middle, half way between<br />

LCCs and traditional airlines.<br />

Valuair is a perfect example<br />

of that’<br />

Andrew Drysdale<br />

Asia-Pacific regional director, IATA<br />

The expansion of LCCs is outpacing the<br />

expansion of air rights. It takes governments<br />

time to reach new agreements. However, I am<br />

confident this issue will be resolved.”<br />

In China, hopeful start-ups hardly fit<br />

the LCC mould. The country’s first private<br />

airline to take off, Okay Airways, has ticket<br />

prices virtually the same as traditional rivals<br />

and cabin service, including inflight meals,<br />

are akin to normal airline service.<br />

“There are many insurmountable obstacles<br />

to operating low-cost flights in the current<br />

environment,” the airline’s president, Liu<br />

Jieyin, told local media.<br />

Landing fees and import tariffs are fixed<br />

in China. This means private companies<br />

‘We came down a peg in our<br />

expectations [in 2004]’<br />

Brett Godfrey<br />

chief executive, Virgin Blue<br />

have no control over a significant amount of<br />

total operating costs, which, until recently<br />

when the Civil <strong>Aviation</strong> Administration of<br />

China (CAAC) ended the China <strong>Aviation</strong> Oil<br />

Holding’s monopoly on the sale of jet fuel,<br />

could have been as high as 80%.<br />

When Shanghai-based Spring <strong>Airlines</strong><br />

launched in July with widely-publicised<br />

US$25 airfares – massively undercutting<br />

the $99 charged by other airlines on the same<br />

routes – the heavy discounts did not last for<br />

long. Within a week the carrier was forced to<br />

raise prices by $12 after protests to the CAAC<br />

from competing full-service airlines.<br />

JPMorgan’s Negline said while LCCs<br />

grab media attention it needs to be kept in<br />

perspective.<br />

“We have the basis for LCCs in terms of<br />

population and economics, but we cannot<br />

forget the nature of the incumbents. The<br />

incumbents in Asia and the Pacific have<br />

very significant dynamics compared to the<br />

U.S. and Europe. The very powerful balance<br />

sheets of a number of major regional carriers<br />

gives them the wherewithal to determine the<br />

outcome of what happens in the low-cost<br />

arena,” he said.<br />

Negline believes LCCs have yet to earn<br />

a place at the table. “We are finding private<br />

equity investors very willing to chase<br />

down investment opportunities, but their<br />

optimism has yet to be matched with very<br />

solid, sustainable, long-term earnings (by<br />

LCCs),” he said.<br />

Negline added there was no escaping the<br />

fact that 50% of governments in the region<br />

have substantial equity interests in their<br />

national flag carriers. “That creates vested<br />

interests that will obviously distort the<br />

playing field at some point,” he said.<br />

Many planned start-ups are straying<br />

from the recognised LCC model. China’s<br />

22 ORIENT AVIATION SEPTEMBER 2005


MAIN STORY<br />

Chengdu-based United Eagle <strong>Airlines</strong><br />

(former SIA chief executive Dr Cheong<br />

Choong Kong is deputy chairman) insists<br />

it does not want to be labelled with a “nofrills”<br />

tag.<br />

“We don’t want to be identified in<br />

the marketplace as another low-cost carrier.<br />

“We are a service driven airline,” said<br />

company secretary, Hu Wen Bin.<br />

Vietnam’s Pacific <strong>Airlines</strong> – <strong>Singapore</strong>’s<br />

state investment arm Temasek is in the<br />

process of taking a 30% stake in the carrier<br />

– is typical of the new approach.<br />

Losing money as a traditional operator,<br />

it will be repackaged. The aim, according<br />

to Pacific director, Luong Hoai<br />

Nam, is to be a “value-based”<br />

airline, which will differ from a<br />

traditional LCC by providing food<br />

and entertainment, but at reduced<br />

prices.<br />

Oasis Hong Kong <strong>Airlines</strong>, with<br />

its planned launch in November now<br />

delayed, has decided that while it<br />

will be low-cost, it will not be shorthaul.<br />

With Dragonair founder, Steve<br />

Miller, at the helm, it plans to use three<br />

leased Boeing B747-400s to operate<br />

to Europe and later to the U.S.<br />

Miller has said the only frills<br />

will be meals and passengers will<br />

be charged for alcohol and in-flight<br />

entertainment. There will be no frequent<br />

flyer programme. However, at press time,<br />

Oasis was said to be re-thinking its longhaul<br />

plans.<br />

Nearby, the planned WOW! Macau is<br />

targeting Asian, European and Middle<br />

Eastern routes.<br />

Marrying low-cost and long-haul is<br />

not confined to newcomers. Virgin Blue’s<br />

Godfrey confirmed the Australian domestic<br />

carrier is considering U.S. flights. Qantas<br />

CEO Dixon told <strong>Orient</strong> <strong>Aviation</strong> offshore<br />

flights are on the cards for its domestic<br />

subsidiary LCC, Jetstar.<br />

Dixon will not name prospective routes,<br />

but signalled they will not necessarily be<br />

confined to regional destinations. India’s<br />

Kingfisher is another new airline that has<br />

big ambitions on long-haul routes, having<br />

ordered w id ebody A i r bu s<br />

aircraft including A380s.<br />

As they re-think where they<br />

fly, many LCCs have already<br />

introduced “frills”, but generally<br />

charge for the services.<br />

Jetstar Asia and Pacific Blue,<br />

the New Zealand subsidiary of<br />

24 ORIENT AVIATION SEPTEMBER 2005<br />

Virgin Blue, are among those to introduce<br />

portable “Video-on-Demand”. Virgin Blue<br />

is planning to introduce inflight television.<br />

There is some disagreement over these<br />

“frills”. AirAsia’s Fernandes has no doubts.<br />

“I’m dead against it. Look at AirAsia three<br />

years ago. Look at AirAsia now. We are<br />

exactly the same. You are confusing the model<br />

and introducing complexity,” he said.<br />

His view is far from universal. Tiger<br />

Airways’ Davis considered it a fundamental<br />

issue for LCCs, but said if it brought in extra<br />

revenue and could increase profitability<br />

“then I think it is fair game”. Tiger is looking<br />

at some options for increasing revenue.<br />

Virgin Blue is an interesting example<br />

of an LCC in transition. Since Australian<br />

transport conglomerate, Patrick Corporation,<br />

took majority control earlier this year there<br />

has been a significant shift in its approach.<br />

Even chief executive Godfrey, a veteran<br />

of the LCC business, said the Patrick<br />

involvement is “taking us from a leisure<br />

player to being a serious new world airline,<br />

or a value-based proposition, as opposed to<br />

a cheap-as-chips carrier”.<br />

Virgin Blue plans to pull in business<br />

passengers with new airport lounges,<br />

refundable fares, priority check-in, improved<br />

on-time performance, frequency of flights<br />

and new routes.<br />

“If Jetstar’s going to try and eat your<br />

lunch, you have to take some of Qantas’<br />

dinner,” quipped Godfrey. While Virgin<br />

‘ The very powerful balance sheets of a number<br />

of major regional carriers gives them the<br />

wherewithal to determine the outcome of what<br />

happens in the low-cost arena’<br />

Peter Negline<br />

regional transport analyst for JP Morgan Securities<br />

Blue will continue with a user-pays strategy<br />

– resisting “giving away hot foods and<br />

newspapers” – it wanted to raise awareness<br />

it could compete with the full-service Qantas<br />

offering.<br />

Virgin Blue has also done something<br />

no other LCC has been able to achieve:<br />

establish a code-share with a traditional<br />

legacy airline.<br />

This is thanks to breakthrough technology<br />

that allows LCCs to link into the more<br />

complex traditional reservation systems<br />

used by big carriers.<br />

The system has major implications<br />

because it will allow budget operators to<br />

Not all start-ups want to be low-cost<br />

operations. China’s United Eagle <strong>Airlines</strong><br />

says it is very much “service driven”<br />

link with legacy airline passenger feed.<br />

Other carriers are striving to lower costs<br />

and improve revenue flow by increasing<br />

involvement in subsidiary businesses.<br />

AirAsia has embarked on an aggressive<br />

plan to boost ancillary income to support<br />

revenue by launching Go Hostel, Go Car, Get<br />

a Room, Go Holiday, air space advertising<br />

and charter flights.<br />

Information technology is seen as a<br />

critical element in the LCC struggle to keep<br />

costs down. Even computer software giant<br />

Microsoft is getting into the act.<br />

Five Asia-Pacific LCCs – Tiger Airways,<br />

Nok Air, Valuair, AirAsia and Jetstar Asia<br />

– are using Microsoft Business Solutions<br />

(MBS) to lower costs by integrating systems<br />

that run operations, distribution, customer<br />

relationship management and even a frequent<br />

flyer programme (if they have<br />

one). LCCs also hope low-cost<br />

terminals due to come into<br />

service at three of the region’s<br />

airports – <strong>Singapore</strong>, Kuala<br />

Lumpur and Seoul – could save<br />

at least 30% of LCC operating<br />

costs.


MAIN STORY<br />

India goes LCC crazy<br />

If the growth of Asia’s low-cost airline<br />

market has been phenomenal in recent<br />

years, India seems set to outpace it<br />

by a country mile. But not everyone is<br />

over-excited about jumping in early for<br />

a piece of the pie.<br />

Tom Ballantyne reports<br />

When Indian low-cost<br />

newcomer Spicejet<br />

prepared to launch<br />

earlier this year it<br />

tapped into a sleeping<br />

demand for cheap air tickets. In just 24 hours<br />

before its first flight in May, it took 37,000<br />

bookings for seats that were going at a third of<br />

the price of full-service rivals, governmentowned<br />

Indian <strong>Airlines</strong> and privately run Jet<br />

Airways and Air Sahara.<br />

While Spicejet is not India’s first lowcost<br />

carrier (LCC) – Air Deccan has been<br />

operating for two years – its arrival marked<br />

a new phase in India’s budget boom.<br />

Quickly followed by highly ambitious<br />

Kingfisher and an LCC offshoot of national<br />

flag carrier Air India, Air India Express,<br />

there are more to come.<br />

Yet another newcomer, IndiGo, has been<br />

officially announced. It will begin taking<br />

delivery of aircraft late next year. Also on<br />

the drawing board are up to eight others,<br />

including Go Air, Indus One and Air One.<br />

What is interesting about some of the<br />

new carriers is not so much that they are<br />

appearing in rapid succession, but the scale<br />

of their planned operations.<br />

Kingfisher is not aiming to remain a<br />

domestic minnow. It began flying in India in<br />

April with the first of 14 Airbus A320 family<br />

jets it has on order. But at the Paris Air Show<br />

in June it announced a US$7 billion order<br />

for five Airbus A330s, five A350s and five<br />

A380s.<br />

Owned by India’s biggest brewer (the<br />

airline is named after its beer brand), the<br />

UB Group, it has declared its intention<br />

to be the country’s biggest private airline<br />

by 2010. Also in Paris, IndiGo, owned by<br />

travel group, InterGlobe Enterprises, handed<br />

Airbus an order worth US$6 billion for 100<br />

A320 jets!<br />

No one seems to be in any doubt India can<br />

Kingfisher <strong>Airlines</strong> owner, Vijay Mallya: looking to cash in on India’s vast<br />

number of new air travellers by 2010<br />

cope with this growth. Airbus chief operating<br />

officer, customers, John Leahy, described it<br />

as one of the world’s most promising markets<br />

and said market forecasts predict 100 million<br />

new consumers will become potential air<br />

travellers in the country by 2010.<br />

Kingfisher owner, Vijay Mallya, is even<br />

more optimistic.<br />

“If you look at the emerging India, by<br />

2010 there will be a new generation of<br />

consumers of about 150 million,” he told a<br />

recent press conference.<br />

“Who are these people? These are<br />

youngsters who are earning money out of<br />

information technology, biotechnology,<br />

entrepreneurs. People who have a much<br />

greater propensity to spend than when I<br />

was young.”<br />

Last year, about 19 million people travelled<br />

by air in India, a fraction of the billion-plus<br />

population.<br />

The Indian Government has projected<br />

20% annual growth in air travel over the next<br />

five years alone. The Indian aircraft fleet is<br />

expected to rise from 150 aircraft now to 400<br />

in the same period.<br />

Despite the prospects, there is concern<br />

the market will be flooded with capacity.<br />

Already, there have been vicious price wars<br />

that will do little for the economic viability<br />

of India’s airlines.<br />

When Spicejet launched with one-way<br />

fares as cheap as 99 rupees (US$2.27),<br />

incumbent, Air Deccan, fought back with<br />

tickets costing just one rupee.<br />

While its normal fares for major trunk<br />

routes are between US$70 and US$115,<br />

the pricing competition is almost certain to<br />

intensify as more seats have to be filled over<br />

coming years.<br />

Continuing liberalization of Indian<br />

aviation is expected to see a rising number of<br />

foreign low-cost operators flying into India<br />

to tap into the enormous forecast growth.<br />

However, one carrier that is not rushing<br />

to get rights in the near future is Malaysianbased<br />

AirAsia.<br />

Voicing the fears of many observers, chief<br />

executive, Tony Fernandes, said: “I think we<br />

will wait to pick up the pieces. We will see<br />

who is left after all this. There is going to be<br />

a bloodbath.<br />

“Airports are not ready for low-cost<br />

carriers in India. We are in no rush. It’s not<br />

about being first, it’s about doing it right.”<br />

Only time will tell if he is right.<br />

26 ORIENT AVIATION SEPTEMBER 2005


EXECUTIVE INTERVIEW<br />

Shaky profitability, a complex merger<br />

and a damaging series of safety<br />

incidents have forced Japan <strong>Airlines</strong><br />

to conduct a penetrating re-evaluation<br />

of its operations. New JAL Group<br />

president and chief executive,<br />

Toshiyuki Shinmachi, has mapped out<br />

an aggressive course of remedial action<br />

designed to provide sustainable<br />

returns for shareholders and revive<br />

JAL’s dented safety reputation.<br />

He spoke about his plans to<br />

TOM BALLANTYNE in Tokyo.<br />

BAPTISM<br />

OF FIRE<br />

JAL Group president and chief executive,<br />

Toshiyuki Shinmachi: merger with JAS<br />

has been a slow and difficult process<br />

28 ORIENT AVIATION SEPTEMBER 2005


When Toshiyuki Shinmachi<br />

was a boy, growing<br />

up in the seaside town<br />

of Zushi on the shores<br />

of Sagami Bay, about<br />

50 kilometres southwest of Tokyo, he liked<br />

nothing better than fishing in its calm<br />

waters. Now 62 and still living nearby, in the<br />

beautiful little city of Kamakura, there will<br />

clearly be little time for fishing in the next<br />

few years.<br />

Shinmachi took charge of Japan <strong>Airlines</strong><br />

(JAL) in April. He not only stepped into the<br />

aftermath of a safety crisis (see separate<br />

story), but he took charge of an aggressive<br />

business plan designed to push the world’s<br />

seventh largest carrier through one of the<br />

biggest transformations in its history. His<br />

aim is to make JAL lean, mean and, for<br />

virtually the first time, consistently profitable.<br />

Faced with the uncontrollable challenges<br />

– high fuel prices, terrorism threats, volatile<br />

economic conditions – confronting other<br />

carriers, JAL also has unique problems.<br />

A difficult and complex merger with<br />

one-time rival, Japan Air System (JAS) is<br />

still being consolidated. There is ongoing<br />

chronic congestion at Tokyo’s Narita<br />

airport, not to mention a massive U.S.<br />

airline presence on JAL’s home turf.<br />

In the past five years, income has been<br />

on a roller-coaster ride. Yet, in the next three<br />

years, Shinmachi has to slash staff numbers,<br />

rationalise the fleet, dump loss-making<br />

routes, make sure JAL’s international<br />

business is in the black and turn fragile<br />

group earnings into solid operating profits<br />

of more than US$900 million annually.<br />

This year alone the airline plans to<br />

cut $700 million from bottom line costs.<br />

Considering JAL’s operating income in the<br />

year to March 31 was a meagre $26.1 million,<br />

after a loss of $67.6 million the previous year,<br />

there is little doubt Shinmachi is facing the<br />

toughest challenge of his life.<br />

It is not going to be easy. The carrier’s<br />

new financial year has begun with a group<br />

net loss of $344.2 million in the first quarter<br />

to June 30. That was a slight improvement<br />

on the $365.7 million net loss in the same<br />

period last year, but clearly shows costcutting<br />

will have to be deep to turn around<br />

the carrier’s results.<br />

Again, fuel prices were a heavy burden,<br />

costing JAL $776.9 million in the latest<br />

quarter, up $194.9 million on the previous<br />

period in 2004. If fuel prices remain<br />

at current levels, fuel will cost JAL an<br />

additional $414 million in the current<br />

Japan <strong>Airlines</strong>: inherited aircraft types it<br />

did not want following the JAS merger<br />

financial year.<br />

JAL’s medium-term corporate plan<br />

– covering the three fiscal years ending<br />

March 31, 2008 – is aggressive because<br />

it has to be, he told <strong>Orient</strong> <strong>Aviation</strong>. “The<br />

situation was very serious, even for JAL,<br />

particularly starting from 2003 when we<br />

had the Iraq War, as well as SARS in 2003.<br />

“We had very heavy damage to revenue<br />

and traffic. This is, for us, the final<br />

restructuring medium-term plan. We have<br />

to [make sure we] reach the targets in order<br />

to survive and provide suitable returns to<br />

JAL Group stakeholders,” said the chief<br />

executive.<br />

The silver-haired Shinmachi, who has<br />

been with JAL since 1965 and has also spent<br />

more than 10 years in the cargo sector is a<br />

jovial and outgoing executive, seemingly at<br />

ease with those around him be it the media<br />

or members of JAL’s 43,800 workforce. He<br />

will need to be.<br />

JAL originally planned to trim personnel<br />

by 4,500 by March 2007. However, in the<br />

airline’s up-dated medium-range plan that<br />

target has been increased by 1,400 job cuts<br />

to 5,900 by March 2008, excluding pilots<br />

and flight attendants. Already, the once 62-<br />

strong board of directors has been slashed<br />

by 34% to 41.<br />

What is more, directors have taken salary<br />

cuts of between 20% and 30% depending<br />

on seniority. Shinmachi’s own pay was<br />

slashed 35% after the Ministry of Land,<br />

‘Simplification is a major<br />

target for us. The 14 aircraft<br />

types are configured in<br />

32 different ways. We will<br />

reduce that to 25.’<br />

Toshiyuki Shinmachi<br />

JAL Group president and<br />

chief executive<br />

Infrastructure and Transport ordered JAL to<br />

improve its business in March.<br />

As he trims the fat, Shinmachi will be<br />

trying, finally, to complete the JAL-JAS<br />

merger. This will involve outsourcing more<br />

functions, including some maintenance<br />

operations, wider use of information<br />

technology (IT) and the dumping of<br />

unprofitable routes.<br />

There will be added emphasis on cargo<br />

with more freighters joining the JAL fleet to<br />

serve new destinations.<br />

He has set uncompromising targets. In<br />

fiscal year 2005 (ending March 31, 2006),<br />

the aim is for a net profit of Y10 billion<br />

(US$91.8 million). By the end of the 2006-<br />

07 year, Shinmachi hopes to have turned the<br />

loss-making international passenger sector<br />

into profit. In the third year, the target is<br />

operating income of $918 million.<br />

Fleet reform is a high priority for<br />

JAL. The JAL/JAS merger resulted in<br />

efficiencies, but JAL inherited unwanted<br />

aircraft and types of aircraft. JAL has 277<br />

airplanes, a fleet comprising of 14 different<br />

types. “We are going to reduce that to 11<br />

types by the end of fiscal 2007, although we<br />

will end up with around the same number of<br />

aircraft,” said Shinmachi.<br />

“Simplification is a major target for us. We<br />

also have to reduce aircraft configurations.<br />

The 14 aircraft types are configured in 32<br />

different ways. We will reduce that to 25. It<br />

will improve efficiency.”<br />

DC-10s, Airbus A300B2/B4 jets and<br />

YS-11 turboprops will be retired. The same<br />

fate for older B747 aircraft and MD80s will<br />

be accelerated.<br />

Meanwhile, the order book is filling<br />

up. JAL has 30 Boeing B737NG (Next<br />

Generation) 700/800 single aisle jets on<br />

order, with 10 more options. It also is buying<br />

30 of the mid-sized B787 Dreamliners with<br />

20 options. From 2008, these will replace<br />

SEPTEMBER 2005 ORIENT AVIATION 29


EXECUTIVE INTERVIEW<br />

older B767 and A300 aircraft.<br />

For the very large Airbus A380 Shinmachi<br />

is keeping his options open. “This is a fine<br />

aircraft, but we don’t need it just now. We have<br />

been flying B747s with nearly 600 seats on<br />

domestic routes for more than 30 years and we<br />

currently operate 10 domestically.<br />

“We are gradually replacing them with<br />

more fuel-efficient B777-300 types, with<br />

472 seats. For competitive reasons we might<br />

consider the A380 on international routes<br />

if it proves to be successful in attracting<br />

customers. But we are not in a hurry,” he said.<br />

The JAL chief has already declared war<br />

on fuel prices, which account for 17% of the<br />

carrier’s flight operating costs.<br />

Last year it paid US$2.6 billion for fuel,<br />

18% up on the year before. As with all airlines,<br />

it is one of the biggest issues to be faced.<br />

“The price of jet fuel is still well above<br />

US$60 a barrel. We had estimated it would<br />

be around US$54.<br />

“But we have contingency plans and if<br />

we follow these plans we can cope, even<br />

if the price rises to $70 a barrel. We have<br />

strong hedging in place – around 50% of our<br />

fuel – and a detailed cost reduction plan,”<br />

he said.<br />

Unprofitable routes will be slashed.<br />

JAL will suspend flights from Fukuoka to<br />

Honolulu, Hong Kong and Seoul as well as<br />

all flights to Saipan from Kansai and Tokyo,<br />

and to Guam from Nagoya. Services from<br />

Kansai to Honolulu will<br />

be trimmed from twice to<br />

once daily.<br />

“We have this selfimposed<br />

mission of operating,<br />

even to the smaller<br />

destinations.<br />

But rising fuel costs<br />

and other factors means<br />

the business environment<br />

is very severe. Now, we<br />

have to look at these<br />

non-profitable routes and<br />

eliminate them,” he said.<br />

The merger with JAS<br />

has delivered one benefit:<br />

a well-balanced revenue<br />

structure. International<br />

passenger revenue is 38%<br />

of JAL’s total revenue<br />

with domestic passenger<br />

revenue 39%.<br />

Before the merger,<br />

said Shinmachi, JAL was<br />

over-exposed to the more<br />

volatile international<br />

30 ORIENT AVIATION SEPTEMBER 2005<br />

Japan Air System: merged with Japan <strong>Airlines</strong><br />

market. The revenue ratio from passenger<br />

traffic was about 70% from international<br />

and 30% from domestic business. That<br />

is now nearer 50-50. A well-balanced<br />

structure means greater financial stability,”<br />

he said.<br />

Nevertheless, the merger has been a<br />

slow and painful process. The originally<br />

planned structure of a JAL Group with<br />

two subsidiaries – JAL International and<br />

JAL Domestic – led to complications and<br />

duplication. Employees complained about<br />

poor organization and communication.<br />

In January, former CEO, Isao Kaneko,<br />

int roduced a plan to st reamline the<br />

CAREER TRACK<br />

Toshiyuki Shinmachi graduated from Tokyo’s<br />

Gakushuin University in March 1965 with a<br />

degree in politics and economics. He joined<br />

Japan <strong>Airlines</strong> (JAL) a month later.<br />

After working in various areas of the airline,<br />

including many years in the cargo division, he was<br />

appointed vice-president cargo sales, Japan region in 1995.<br />

In 1997 he was elected to the JAL board as a senior vice-president and<br />

by 2000 was a JAL managing director.<br />

With the start of the merger between Japan Air System and JAL in<br />

2002, Shinmachi was appointed senior managing director of Japan<br />

<strong>Airlines</strong> System Corporation (the holding company of the new airline), as<br />

well as senior managing director of Japan <strong>Airlines</strong>.<br />

In June last year he became president of Japan <strong>Airlines</strong> Corporation<br />

and president of JAL. He was promoted to chief executive officer of the<br />

JAL Group on April 1 this year.<br />

A keen sportsman, Shinmachi enjoys swimming and tennis, but says he<br />

has little time to pursue another interest – golf – these days. His cultural<br />

interests include the appreciation of joruri, the narrative chanting to<br />

musical accompaniment generally associated with the traditional Bunraku<br />

Puppet theatre. He is married with a 35-year-old son.<br />

management system to speed up decisionmaking,<br />

eliminate duplication and clarify<br />

responsibilities.<br />

The result will be the creation of a new<br />

company by unifying the holding company<br />

and the two main subsidiary airlines by<br />

March 31, 2007.<br />

Cargo revenue accounts for 11.9% of<br />

JAL’s overall income. The airline will be<br />

expanding its lucrative cargo business<br />

throughout the growth markets of Asia, in<br />

particular China.<br />

Shinmachi said JAL will enter the late<br />

night domestic cargo market, despite a<br />

delay of its planned introduction in midyear.<br />

B747-400 freighters<br />

will be added to the 10<br />

already in the fleet, as<br />

well as medium-sized<br />

freighters.<br />

Despite growing political<br />

tension between China and<br />

Japan, JAL expects a 135%<br />

growth in its Mainland<br />

business by 2008. In July,<br />

JAL began an extended<br />

code-share arrangement<br />

with Shanghai-based China<br />

Eastern <strong>Airlines</strong> (CEA)<br />

and now offers 247 weekly<br />

flights on 30 Japan-China<br />

routes, including codeshares.<br />

It also has code-shares to<br />

China with China Southern<br />

<strong>Airlines</strong> (CSA), Cathay<br />

Pacific Airways, Hainan<br />

<strong>Airlines</strong> and Xiamen <strong>Airlines</strong>.<br />

In June, JAL operated its first<br />

Chinese domestic codeshare,<br />

between Beijing


EXECUTIVE INTERVIEW<br />

and Chengdu, with Hainan.<br />

Both JAL and ANA are fully utilising<br />

capacity under the bilateral agreement<br />

between the two countries. If there was<br />

to be an expanded capacity ag reement ,<br />

Chinese airlines would want more slots<br />

at Tokyo, which are simply not available.<br />

“This could be a problem,” he added in an<br />

understatement.<br />

A solution is in sight, but not in the near<br />

term.<br />

Firstly, the extension of Narita’s<br />

second runway to 2,500 metres, from<br />

the existing 2,180 metres, to allow larger<br />

aircraft to use the international airport is<br />

being planned, but it is not expected to be<br />

completed until 2008. Secondly, a fourth<br />

runway will be available at Haneda, Tokyo’s<br />

domestic airport, in 2009, allowing a 40%<br />

expansion of capacity.<br />

While only Korean charter f lights<br />

o p e r at e t o H a n e d a now, Shinmachi<br />

is confident some scheduled international<br />

services will be allowed to use the near-city<br />

airport when the fourth runway opens.<br />

I n t he meant i m e, JA L i s t a k i ng<br />

advantage of the new Chubu International<br />

Airport, or Centrair, at Nagoya, for both<br />

international and cargo flights.<br />

JAL executives are reviewing the<br />

carrier’s global alliance policy. The airline<br />

has consistently remained independent,<br />

preferring to forge bilateral co-operative<br />

agreements (with 26 carriers).<br />

“It is working very well for us. But right<br />

now we are looking at whether there are<br />

additional benefits we can get from joining<br />

a global alliance,” he said.<br />

JAL also is keeping a close watch on<br />

moves towards consolidation, particularly<br />

in the U.S. “That will have some impact on<br />

the groupings and the members of global<br />

alliances,” he said.<br />

He is concerned about increasing moves<br />

by financially troubled U.S. operators to<br />

place additional capacity into Asia in an<br />

attempt to boost much-needed revenue.<br />

“We are experiencing over-capacity in the<br />

Pacific and it will intensify,” he said. “But<br />

the U.S. airlines have the rights to fly to and<br />

through Japan. There is nothing we can do<br />

about it.”<br />

When he does have some spare moments,<br />

one of Shinmachi’s great pleasures is<br />

walking the historic trails around his home<br />

at Kamakura.<br />

A perfect place, it would seem, to reflect<br />

on the challenges he will face in returning<br />

JAL to full health.<br />

Shinmachi moves<br />

fast on safety issues<br />

Any aviation executive will tell<br />

you that safety is the number one<br />

priority for an airline. So, how does<br />

a major operator like Japan <strong>Airlines</strong><br />

(JAL) react when it receives a public<br />

dressing down for safety lapses?<br />

The answer: Very quickly.<br />

When Asia’s largest carrier,<br />

Japan <strong>Airlines</strong>, received<br />

an embarrassing public<br />

rebuke from Tokyo<br />

a v i a -<br />

tion authorities earlier this year<br />

over a series of safety related<br />

incidents the company acted in<br />

typically Japanese fashion. In<br />

essence, highly respected JAL<br />

chair-man and chief executive,<br />

67-year-old Isao Kaneko,<br />

shouldered the blame and<br />

on April 1 stood down from<br />

his post. His replacement as<br />

CEO, 62-year-old Toshiyuki<br />

Shinmachi, who also became<br />

group president, has wasted no<br />

time attacking safety head on.<br />

Neither is he hiding from<br />

the fact that serious flaws<br />

had emerged in the airline’s<br />

safety systems. “We have<br />

analyzed the cause of the incidents and<br />

have formulated countermeasures to<br />

improve safety based on our findings.<br />

While the majority of the incidents were<br />

non-threatening, involving aircraft and<br />

component technical failures and reflecting<br />

day-to-day wear and tear of equipment<br />

common to all airlines, a small number<br />

involved human error and were serious<br />

breaches of basic safety. These we deeply<br />

regret,” he said.<br />

The findings of an in-house enquiry into<br />

the causes of the lapses revealed insufficient<br />

safety awareness, a lack of quick and accurate<br />

information-sharing and pressure to secure<br />

on-time performance (OTP) combined<br />

with pressure caused by time limitations.<br />

Also, there was a lack of communication<br />

between management and front offices, a<br />

Former JAL chairman<br />

and CEO, Isao<br />

Kaneko: stepped<br />

down after accepting<br />

responsibility for the<br />

carrier’s safety lapses<br />

result of the new corporate set-up following<br />

the integration of JAL and Japan Air System<br />

(JAS), completed in April last year.<br />

Executive board members, including the<br />

new president, have already visited more<br />

than 100 JAL offices in Japan and around<br />

the world to ensure safety is a constant and<br />

ongoing concern of all staff.<br />

The incidents that led to the highly<br />

unusual decision in March by the Japan<br />

Civil <strong>Aviation</strong> Bureau of the Ministry<br />

of Land, Infrastructure and Transport to<br />

publicly tell JAL to lift its<br />

safety game, included:<br />

• Use of inappropriate<br />

parts in a B747 freighter<br />

landing gear in January.<br />

• Failu re by pilot s to<br />

confirm air traffic control<br />

instructions at Shin Chitose<br />

Airport at Sapporo, also in<br />

January.<br />

• Failure by pilots to confirm<br />

ATC instructions at<br />

Incheon Airport in Korea<br />

in March.<br />

• Operating a domestic<br />

passenger flight with disarmed<br />

emergency slides in March.<br />

Publicity surrounding<br />

these events led to the<br />

reporting of other incidents, mostly posing<br />

no threats to passengers, but nevertheless<br />

damaging to JAL’s image. These included<br />

a B747 flight from Brazil, which landed at<br />

Sapporo after a pressure change triggered<br />

the release of oxygen masks.<br />

Another JAL jet bound from Nagoya to<br />

Manila, was re-routed to Kansai when its<br />

altimeter malfunctioned.<br />

In April, JAL joined 40 other carriers<br />

registered in the IATA Operational Safety<br />

Audit (IOSA) programme.<br />

Designed to assess the operational<br />

management and control systems of an<br />

airline, the audit covers over 700 operational<br />

standards and recommended practices.<br />

In the last two decades, Japan’s airlines<br />

have had a good safety record with no<br />

passenger fatalities.<br />

32 ORIENT AVIATION SEPTEMBER 2005


EXECUTIVE INTERVIEW<br />

Little Eagle,<br />

big ambitions<br />

It was a dream challenge for Beijingborn<br />

Kai Duell. After the comfort<br />

of Northwest <strong>Airlines</strong>, where she<br />

had worked in executive positions<br />

for two decades in almost every<br />

department, sharing her time between the<br />

U.S. and China, she was headhunted for a<br />

move to Chengdu, in the heart of China, to<br />

set-up China’s first fully privately-owned<br />

carrier, United Eagle <strong>Airlines</strong> (UEA).<br />

After one year of preparation UEA is now<br />

airborne and, backed by a board of directors<br />

that includes former <strong>Singapore</strong> <strong>Airlines</strong><br />

chief executive, Dr Cheong Choong Kong,<br />

China’s first female airline boss is happy<br />

with progress.<br />

GECAS is leasing three Airbus A319s<br />

to join UEA’s sole A320 by January, with<br />

perhaps six more by January 2007, flying<br />

on at least 20 routes. The carrier has only<br />

two at the moment. Freighters are also under<br />

consideration.<br />

<strong>Orient</strong> <strong>Aviation</strong> special correspondent<br />

DAVID FULLBROOK spoke to United<br />

Eagle’s chief executive.<br />

Q: After so many years at Northwest,<br />

how does running a small<br />

start-up airline in China compare?<br />

A: It’s very challenging, especially in<br />

China. We were the first company to be<br />

approved, before us there was no 100%<br />

privately-owned airline in China. When we<br />

welcomed the first aircraft I thought ‘wow’, I<br />

did not realise we would have accomplished<br />

so much in one year. Usually the average<br />

preparation time for a new airline is one or two<br />

years. So I think we have done quite well.<br />

Q: What do you enjoy most about<br />

running a start-up in a country like<br />

China, compared to working at<br />

Northwest?<br />

A: There were many occasions when<br />

I thought about how we should lay the<br />

foundation for this airline. I certainly could<br />

not just imitate the foreign model, but I also<br />

did not want to make it like a traditional<br />

Chinese enterprise. I wanted to find a new<br />

United Eagle <strong>Airlines</strong><br />

chief executive, Kai Duell:<br />

wanted to create a new<br />

airline model in China<br />

way, create a new model. Because it’s a<br />

new airline, we can do things differently,<br />

creatively, create our own branding and<br />

design. I think finally I’m able to put my<br />

years of experience to good use.<br />

Q: Is UEA a low-cost carrier in the<br />

Ryanair or JetBlue mould?<br />

A: It is not correct to link the private<br />

airlines to the low-cost airlines in China.<br />

United Eagle is not a low-cost airline because<br />

of the current cost structure in China, the<br />

direct operating costs do not allow a true<br />

low-cost airline to exist in China. Also<br />

Chinese customers do not totally accept the<br />

no-frills service.<br />

But in the future, with more deregulation<br />

and opening up to support low-cost airlines,<br />

they could exist. We position ourselves as a<br />

service-driven carrier, somewhere between<br />

a low-cost airline and a traditional airline.<br />

Focusing on safety and service, we are trying<br />

to minimise costs in many areas and have<br />

the flexibility to change later according to<br />

the market.<br />

Q: How would you describe the<br />

regulatory environment in China<br />

right now?<br />

A: We cannot see an overnight change.<br />

I can see and feel the energy and intent of<br />

government officials who want to open<br />

up this industry to more private capital<br />

investment, to risk-takers. After the three<br />

private airlines were approved, five or<br />

six more preparatory licences have been<br />

granted. That is an indication of the opening<br />

up of the market.<br />

Q: Are there any route restrictions<br />

for new airlines?<br />

A: The route approval is based on the<br />

airline business licence awarded b y t h e<br />

CA AC (Civ il Av iat ion Administration<br />

of China). The United Eagle licence is not<br />

restricted. I think the private airlines<br />

approved later may not get the same<br />

34 ORIENT AVIATION SEPTEMBER 2005


EXECUTIVE INTERVIEW<br />

licence as the first three. They may be<br />

restricted to branch routes, regional<br />

services or charters. We can apply<br />

for any route, but when we apply for<br />

a new route we need to go through an<br />

approval process.<br />

At the end of this year or next year,<br />

the CAAC will be more liberal in<br />

approving route applications. Certain<br />

markets might be more restricted, such<br />

as in the Shanghai area, because they<br />

are saturated. Some other markets,<br />

like the northeast or southwest, the<br />

market is there, but they need airlines<br />

to go there, to start flying, to develop<br />

the markets. The regulations will try<br />

to balance these needs. Soon the CAAC will<br />

issue a new policy regarding branch routes<br />

to encourage airlines to use smaller aircraft<br />

to develop those markets.<br />

Q: Are you planning to enter<br />

the Beijing-Guangzhou-Shanghai<br />

‘golden triangle’?<br />

A: We are now studying those routes. I<br />

believe that in those markets demand still<br />

exceeds supply, so we can enter with our<br />

lower costs and lower penetration costs. We<br />

focus on the yield management concept. As a<br />

new airline it is not reasonable to say we can<br />

sell our tickets above the average price.<br />

Q: Why do you think the government<br />

appears to be taking a fairly<br />

cautious approach to opening the<br />

market, certainly when compared<br />

to India or Indonesia?<br />

A: The government recognises the<br />

Chinese market needs to open up, but they<br />

Chief executive Kai Duell, talks to a pilot on board<br />

UEA’s A320<br />

are fairly cautious. Safety is a primary<br />

reason. Volume is growing faster in China<br />

than most parts of the world, 16% a year, but<br />

over 30% in the Chengdu area. With around<br />

100-150 aircraft being imported a year, it is<br />

necessary the CAAC regulates and controls<br />

the airlines’ desire to expand very quickly.<br />

There is a shortage of pilots in China. I<br />

don’t think they want to totally deregulate<br />

the market. They are not concerned about the<br />

shortage impact, but there is pressure from<br />

the big three [Air China, China Eastern,<br />

China Southern <strong>Airlines</strong>], which still<br />

consciously or unconsciously behave like<br />

monopolistic state-owned enterprises. But I<br />

have heard officials saying they should treat<br />

private and state-owned airlines the same as<br />

they are all contributing to the development<br />

of the market.<br />

Q : W h a t a r e t h e b i g g e s t<br />

challenges facing UEA?<br />

A: One area is pilot shortages,<br />

another is finding the right aircraft.<br />

There is a big shortage of second-hand<br />

aircraft. If you buy new, you have to<br />

wait 20 months at least.<br />

We recruited some pilots from<br />

other Chinese carriers and some are<br />

air force retirees. Also, we signed<br />

a contract with a foreign leasing<br />

company to hire foreign pilots [of its<br />

30 pilots UEA has several from the<br />

West]. We are also sending students<br />

to pilot training school. We are still<br />

actively recruiting.<br />

Q : W h a t a r e t h e m a i n<br />

opportunities for UEA?<br />

A: The CAAC has announced a new<br />

policy opening up the aviation environment,<br />

encouraging private investment in different<br />

aviation-related markets like airport<br />

construction. Under our licence we can<br />

operate any aviation-related business, it<br />

can even be a food company or aviation<br />

investment. But currently we still want to<br />

focus on our primary business, but, yes of<br />

course, we want to expand into other areas.<br />

Q: Where do you see the future<br />

of UEA?<br />

A: We need more capital injection<br />

to support our development. We need<br />

to find domestic or even international<br />

airline partners to open up our marketing<br />

possibilities. United Eagle has a very<br />

aggressive development plan. Within two<br />

years we want to look at expanding by<br />

introducing international cargo or passenger<br />

services.<br />

36 ORIENT AVIATION SEPTEMBER 2005


EXECUTIVE PROFILE<br />

Those who k now Si r Rod<br />

Eddington are certain of one<br />

thing; he will not be retiring<br />

when he returns to Australia.<br />

He is not the kind of man to<br />

spend his days by a quiet stream hoping the<br />

fish will bite.<br />

Neither will he be making any demands<br />

on his friends to call him anything other than<br />

just plain Rod.<br />

“I am humbled and honoured by the<br />

award,” he told <strong>Orient</strong> <strong>Aviation</strong>. “I do know<br />

it reflects not just on my efforts here at BA,<br />

but those of so many of our people.<br />

“Companies drive forward based on<br />

collective will, not just because one man<br />

believes the journey is necessary.”<br />

It is a response one might have expected of<br />

the modest, no-nonsense Sir Rod, who once<br />

explained his philosophy this way: “The<br />

plains of Siberia are littered with the bones<br />

of sled drivers who thought they would rest<br />

up for the night and that the pursuing wolves<br />

would do the same.”<br />

During his 26 years in the rarefied<br />

atmosphere of airline management – 14 of<br />

them as a CEO – trusting to luck that the<br />

chasing pack is having a break is something<br />

he never did in his airline career.<br />

The man who BA staff quickly dubbed<br />

“Skippy” (from a cult Australian television<br />

show featuring a kangaroo of that name) after<br />

his arrival in London, is simply entering a<br />

new phase of corporate life that will see him<br />

play a leading role in some of the world’s<br />

largest non-airline companies.<br />

Speaking exclusively to <strong>Orient</strong> <strong>Aviation</strong>,<br />

Sir Rod talked candidly about the primary<br />

reason he is leaving an industry he loves.<br />

“I want to go back to live in Australia.<br />

I have been outside Australia for over 30<br />

years,” he said. He has spent only three<br />

years of his working life in Australia, from<br />

1997-2000.<br />

“My little boy starts high school at the<br />

beginning of next year and while I am<br />

delighted my kids have had many of their<br />

primary school years in the U.K., I want them<br />

to be Australians.<br />

“That means I want them to have their<br />

high school years in Australia,” he said.<br />

While born in West Australia – current<br />

Federal Opposition leader Kim Beazley<br />

describes him as “one of the brightest blokes<br />

ever to leave these shores” – Sir Rod and his<br />

family will be settling in Melbourne,<br />

mainly because he has been appointed to<br />

the board of mining giant Rio Tinto, which<br />

is headquartered there.<br />

38 ORIENT AVIATION SEPTEMBER 2005<br />

Farewell,<br />

Sir Rod<br />

Knighted recently by Queen Elizabeth for services to civil aviation,<br />

outgoing British Airways (BA) chief executive and former head of<br />

both Cathay Pacific Airways and the now defunct Ansett Australia,<br />

Sir Rod Eddington, will leave the airline industry this month to<br />

pursue other interests. Most of all he is looking forward to moving<br />

back to his beloved Australia with his family.<br />

TOM BALLANTYNE reports.


He will continue to be a non-executive<br />

director on the boards of Rupert Murdoch’s<br />

News Corporation and John Swire and Co.<br />

Pty. Ltd. – an arm of Cathay Pacific owner,<br />

the Swire Group.<br />

But his ties with the U.K. transport<br />

industry will not be severed just yet.<br />

He has already begun a “substantial<br />

bit of work” for the British Government’s<br />

Department of Transport – at the request<br />

of the Chancellor of the Exchequer, Gordon<br />

Brown, and Transport Minister, Alistair<br />

Darling – on the country’s long-term<br />

transport infrastructure needs.<br />

Sir Rod will work full-time on that<br />

project until the end of the year<br />

and move to Melbourne at the<br />

end of January.<br />

“I’ll then have to scoot back<br />

and forth between the U.K. and<br />

Australia a couple of times until<br />

that work is finished, probably<br />

around the middle of next year,”<br />

he said.<br />

Sir Rod will leave BA with<br />

praise ringing in his ears. The<br />

airline’s chairman, Martin<br />

Broughton, said earlier this<br />

year his CEO had “performed<br />

miracles” at the airline.<br />

When he arrived, BA was<br />

in dire financial straits. It lost<br />

some US$360 million in 2002,<br />

but a year later against the<br />

background of the Iraq War and<br />

SARS, BA recorded a profit of<br />

$242 million.<br />

Last year, the national<br />

carrier announced a massive $996.5 million<br />

operating profit to March 31, up from $967.8<br />

million the year before. The results speak for<br />

themselves.<br />

Sir Rod has no regrets about the time he<br />

has spent in the airline industry or the fact<br />

he is leaving it.<br />

“It is a remarkable industry and the people<br />

who work in aviation are wonderful. I will<br />

miss the people. I have been lucky. I’ve had<br />

an extraordinary career. I won’t miss the<br />

executive responsibility because I’ve had it<br />

for a very long time and it’s time to pass the<br />

baton,” he said.<br />

He does believe, however, that<br />

aviation is an industry with major<br />

problems.<br />

“When you look at its economic<br />

performance over the last hundred years<br />

you have to recognise there is no rational<br />

economic foundation for the current<br />

structure of the industry.<br />

“In my view, until governments are<br />

prepared to stand back and let the industry<br />

behave like a normal rational economic<br />

industry it is going to struggle from financial<br />

crisis to financial crisis,” said Sir Rod.<br />

“Given that the people in the aviation<br />

industry are fantastic it can’t, in my view, be<br />

people that are the problem.<br />

“I think it is the broad structure and until<br />

that gets addressed it is going to struggle<br />

from crisis to crisis.”<br />

He said the multi-billion industry losses<br />

of recent years have forced many – though<br />

not all – legacy airlines to address their<br />

facturers. There are not 400 individual<br />

pharmaceutical companies. There are not<br />

400 different companies around the world<br />

making aeroplanes or engines. So you have<br />

to ask yourself: why is the global aviation<br />

industry so fragmented?” he said.<br />

“It is very clear to me the answer to that<br />

[question] is the ownership and control clause<br />

in bilateral agreements… It’s that provision<br />

which means the industry is massively<br />

fragmented.”<br />

He has felt for some time fragmentation<br />

is one of the main reasons why the industry<br />

has performed so appallingly.<br />

“You have all those sub-economic<br />

British Airways: Eddington reduced the airline’s workforce by 13,000 during his five years<br />

in charge<br />

long-term issues. “They have been forced to<br />

address them in part because of the pressure<br />

on the bottom line from higher fuel prices;<br />

in part because of the challenges the no-frills<br />

[operators] present on short-haul flights and<br />

in part because some of the new longer-haul<br />

carriers like Emirates present a challenge to<br />

the established carriers on a global basis,”<br />

he said.<br />

Sir Rod said there are more than 400 airlines<br />

in the world and it would be unthinkable to<br />

have that number of independent companies<br />

in any other industry.<br />

“There are not 400 global car manu-<br />

‘China will not be the gold mine<br />

a lot of people expect it to be’<br />

Sir Rod Eddington<br />

entities, if you can call them that, operating<br />

in an industry that cries out for consolidation.<br />

Whether or not consolidation is going to<br />

happen is a very good question,” he said.<br />

“My view is it will not happen until<br />

governments are prepared to walk away from<br />

that ownership and control provision.<br />

“Once governments move out of the<br />

business of owning an airline they become<br />

much more relaxed about the traffic rights<br />

issue.”<br />

“I remember when I first joined Cathay<br />

Pacific, the Australian Government was<br />

much more protective of Qantas (then<br />

government-owned) than it is now…<br />

What happens now is that when<br />

government negotiators sit down to<br />

negotiate traffic rights they will often<br />

include people from the tourism industry<br />

as well as the airline industry. That never<br />

happened in the old days. It is an indication<br />

SEPTEMBER 2005 ORIENT AVIATION 39


EXECUTIVE PROFILE<br />

of how government thinking has changed.”<br />

The problem today is ensuring a level<br />

playing field, he added.<br />

“What does a government that has chosen<br />

this course (to privatise its airline) do when it<br />

believes its national carrier is being forced to<br />

compete with an airline that is either still in<br />

the hands of the state or is clearly a recipient<br />

of state aid?<br />

“In most industries – steel or agriculture<br />

for instance – there are established entities<br />

like the WTO (World Trade Organization)<br />

or GATS (General Agreement on Trade in<br />

Services) to which a dispute can be taken.<br />

None of that applies to aviation,” he said.<br />

“That is a real conundrum for aviation<br />

because there is not a court of disputes.”<br />

Of one thing he is certain: China, a<br />

country close to his heart because of his long<br />

association with Cathay Pacific, will play a<br />

growing role in global aviation. When Sir<br />

Rod spoke to <strong>Orient</strong> <strong>Aviation</strong> he was about<br />

to fly to China to welcome British Airways’<br />

first flight to Shanghai under a new, wider<br />

bilateral air services agreement.<br />

“The fact all this additional capacity<br />

is being agreed, which means foreign<br />

carriers can expand their networks into<br />

China and the Chinese carriers can expand<br />

their own global networks, is a powerful<br />

demonstration of how China has changed,”<br />

he said.<br />

“China is generally opening [up], but it is<br />

not just China that is doing it. India is doing<br />

Career track<br />

Cathay Pacific Airways: Its strengths are the quality of its management team<br />

and people, plus the geographic and economic importance of the Hong Kong<br />

hub, said Eddington<br />

the same. India was, in my view, even more<br />

restrictionist than China.<br />

“China and India are both hugely<br />

important for Asian and global growth,<br />

but they are not the only Asian countries<br />

that are important. Look at Vietnam. It is<br />

a country with 70 million people and there<br />

are plenty of other countries in Asia that are<br />

important.<br />

“Clearly, China and India dominate the<br />

landscape. What I do know is that China will<br />

not be the gold mine a lot of people expect<br />

it to be. There will be intense competition<br />

and people will have to work hard for their<br />

returns.”<br />

While he agreed low-cost carriers (LCCs)<br />

have played a role in the region’s growth Sir<br />

Rod believed rising traffic numbers in Asia<br />

have never been dependent on low-cost.<br />

“I was in Japan from 1982 to 1985 and<br />

when I left the country there was something<br />

like five million Japanese tourists going<br />

overseas every year. Ten years later it was<br />

15 million. It was a huge increase,” he said.<br />

“I lived in Hong Kong and watched the<br />

explosion of Taiwanese outbound [traffic],<br />

Sir Rod Eddington was born in Perth, West<br />

Australia in 1950. He attended the University<br />

of Western Australia before moving to<br />

England, where he was a Rhodes Scholar at Oxford<br />

University, obtaining a degree in nuclear physics.<br />

His future, however, did not lie in science. In<br />

1979 he joined the Swire Group, working for its<br />

subsidiary airline, Hong Kong’s Cathay Pacific<br />

Airways in a number of roles, including stints in<br />

Japan and Korea, before becoming chief executive<br />

and managing director of the carrier in 1992.<br />

His career in the airline industry continued<br />

when he was appointed executive chairman of Ansett Australia<br />

in 1997. In 2000, he replaced Robert Ayling as chief executive<br />

at British Airways after the carrier reported losses of US$445.7<br />

million (£244 million) and revealed record debts of US$11.8<br />

billion (£6.5 billion).<br />

Putting BA back on its feet was a tough assignment, but Sir<br />

Rod set about the task with determination. He began slashing<br />

costs and cutting staff numbers – more than 13,000 were<br />

ultimately to go – sold low-cost carrier Go, as well<br />

as improving the inflight service product.<br />

In 2003, BA was back in the black. Against a<br />

backdrop of unsettled airline markets around the<br />

world, in 2003 the airline reported a profit of £135<br />

million.<br />

“The luck I have had has been all bad. I’ve had<br />

the [Air France] Concorde crash, 9/11, Foot and<br />

Mouth [cattle disease in England], the Gulf War,<br />

SARS and high fuel prices. You might doubt my<br />

sanity, but I’ve enjoyed it.”<br />

Married with two children, Sir Rod is an avid<br />

sports fan. He is particularly fond of cricket and rugby union, plays<br />

bridge and enjoys “a good red wine”.<br />

He also speaks Chinese and Japanese, although he said his<br />

Korean-born wife “is the real linguist in the family”.<br />

For a number of years he has also chaired the Hackett<br />

Foundation, a major fund-raiser for his old alma mater, the<br />

University of Western Australia. His successor at BA is Irishborn<br />

Willie Walsh (44), former chief executive of Aer Lingus.<br />

40 ORIENT AVIATION SEPTEMBER 2005


EXECUTIVE PROFILE<br />

and the Koreans after<br />

the Seoul Olympics of<br />

1988.<br />

“As these economies<br />

in Asia have matured,<br />

this hunger for<br />

international travel has<br />

grown very quickly. It usually starts with a<br />

desire to travel short-haul to see places close<br />

to home, but very quickly broadens into a<br />

global view.”<br />

There have always been many airlines<br />

in Asia ready to expand quickly, as Cathay<br />

Pacific did during the 1980s and 1990s, he<br />

pointed out.<br />

“ T h e l ow - c o s t industry is clearly a<br />

critical part of the global industry now, but<br />

the bottom line is you are not just dependent<br />

on low-cost,” he said.<br />

Looking back, Sir Rod says he has<br />

wonderful memories of his time with<br />

Cathay Pacific, the airline where he began<br />

his aviation career in 1979.<br />

It was where he developed his love of the<br />

industry, not only running offices in Korea<br />

and Japan, but holding senior positions in<br />

Hong Kong, including a stint as the carrier’s<br />

airport manager at the old Kai Tak facility<br />

and being the airline’s marketing and sales<br />

manager.<br />

“Cathay and Swire are fantastic<br />

companies. They really grow their people.<br />

Cathay Pacific is a wonderful airline.Its<br />

strengths are the quality of its management<br />

team and people, plus the geographic and<br />

economic importance of the Hong Kong<br />

hub,” he said.<br />

Already one of the world’s leading airlines<br />

when Sir Rod left in late 1996, Cathay Pacific<br />

has built considerably on its success in<br />

recent years. Today, Cathay is well placed to<br />

benefit from Asia’s remarkable<br />

growth opportunities for both<br />

passenger and cargo traffic, he<br />

added.<br />

“I was very lucky to work<br />

for CX [Cathay] and the<br />

Swire Group,” he said.<br />

Sir Rod became executive<br />

chairman of Ansett Australia<br />

in 1997. It was some time after<br />

he left the airline to join BA<br />

that Ansett collapsed, but it<br />

was an event that “saddened”<br />

him.<br />

“Again, it was the people I<br />

worked with at Ansett which<br />

made my time there special.<br />

Ansett was in a difficult<br />

42 ORIENT AVIATION SEPTEMBER 2005<br />

‘Until governments are prepared to stand back<br />

and let the industry behave like a normal,<br />

rational economic industry it is going<br />

to struggle from financial crisis to financial crisis’<br />

Sir Rod Eddington<br />

position – the number two player in a market<br />

with a strong, well-run number one – Qantas.<br />

It had some legacy challenges.<br />

“It had too many aircraft types, a weak<br />

cost base and a tiny inter national feed<br />

among them. But the people there worked<br />

very hard to put these right, to strengthen the<br />

balance sheet and the cost base and to deliver<br />

great customer service.<br />

“Ansett made real progress and did not<br />

Bowing out in style<br />

Sir Rod went out on a high at British<br />

Airways (BA) when he announced the<br />

airline’s best financial performance in<br />

nine years in August.<br />

Putting analysts forecasts in the shade,<br />

BA operating profit for the three months to<br />

June 30 rose by 36% to US$264 million (£176<br />

million), producing a margin of 8.5%. Pretax<br />

profits increased 65% to $223.2 million<br />

on revenues 8% higher at $3.78 billion.<br />

Although they were his last and best set<br />

of results Sir Rod was not entirely satisfied.<br />

He said it was with “personal regret” that BA<br />

had not hit the 10% operating margin target<br />

before he retired.<br />

“I always said it would be difficult to<br />

achieve given the headwinds we are flying<br />

Ansett Australia: ‘made real<br />

progress and did not have to fail’<br />

have to fail. But aviation<br />

is a brutal business,”<br />

he said.<br />

Sir Rod rated the<br />

Ansett failure and 9/11<br />

as the two low points<br />

during his illustrious<br />

career. The high points? “The people I have<br />

worked with along the way and the friends<br />

I’ve made. I wouldn’t trade them for all the<br />

tea in China!” he said.<br />

When Sir Rod walks out of his BA office<br />

for the last time this month, the industry will<br />

be all the poorer for the loss of a man who<br />

has successfully spearheaded two of the<br />

world’s leading airlines, one in Europe and<br />

one in Asia, in tumultuous times. He will be<br />

missed by his peers and many friends in the<br />

industry.<br />

into, but 8.5% is not far off,” he said.<br />

One of the major reasons for the good<br />

results was an increase in the number<br />

of passengers flying business class on<br />

intercontinental routes and also on short-haul<br />

European routes where the withdrawal of full<br />

service carriers such as bmi had helped yields<br />

during the period under review.<br />

On the other hand, fuel costs rose 38%<br />

during the quarter.<br />

BA raised its forecast for the year, saying<br />

it expected revenues to increase 5.5% to 6.5%<br />

because of improved passenger traffic, higher<br />

fuel surcharges and the strengthening of the<br />

dollar.<br />

Its fuel bill, however, was expected to be<br />

$945 million higher than last year.


ENGINEERING<br />

By Charles Anderson<br />

Airbus is hoping to persuade<br />

Lufthansa Technik and Hong<br />

Kong Aircraft Engineering<br />

Company (HAECO) to join<br />

its new maintenance, repair<br />

and overhaul (MRO) network and help it<br />

strengthen services in countries such as<br />

China and India.<br />

The planemaker launched the network<br />

last Spring, with 11 leading MRO providers,<br />

including SIA Engineering, <strong>Singapore</strong><br />

Technologies and Air New Zealand<br />

Engineering Services, on board. Air France<br />

Industries joined soon afterwards.<br />

The aim is to ensure competitive maintenance<br />

services are available for Airbus<br />

customers worldwide who are looking<br />

to outsource the work. Benchmarking,<br />

satisfaction surveys and improvement plans<br />

are also part of the package.<br />

“We believe in an open market approach<br />

where competition plays its role and, from<br />

the feedback we have from our customers,<br />

they certainly seem to like<br />

that,” said Dr Wolfgang Kortas,<br />

senior director, MRO support<br />

management, at Airbus.<br />

Initial members also include<br />

Air Canada Technical Services,<br />

EADS SOGERMA Services,<br />

I b er ia Mai nt enance a nd<br />

Engineering, Sabena Technics,<br />

SR Technics, TACA Aeroman,<br />

TAP Maintenance and Engineering<br />

and TIMCO <strong>Aviation</strong><br />

Services. A future total of more<br />

than 30 MRO companies is<br />

envisioned.<br />

“With the famous exception<br />

Airbus out to woo top<br />

names into MRO ‘club’<br />

of Lufthansa, we cover the world’s leading<br />

MROs and biggest MROs that do Airbus<br />

services. HAECO is the second biggest<br />

exception regarding people we have been<br />

talking with, but who have not yet decided<br />

to come on board. We are still in discussions<br />

with them both.”<br />

HAECO handles base maintenance<br />

for Airbus customer, Dragonair, while<br />

Switzerland’s SR Technics looks after<br />

component services and fleet management<br />

for the Hong Kong carrier, an example<br />

of a company within the Airbus network<br />

providing services from outside a client’s<br />

region, Kortas said.<br />

W hile HAECO remains a target,<br />

Lufthansa Technik would be the prime catch.<br />

Lufthansa Technik’s joint venture with Beijing’s AMECO<br />

could be a big plus for Airbus’s maintenance network<br />

Its Ameco joint venture with Air China in<br />

Beijing, for instance, could help handle<br />

a significant peak in heavy checks on the<br />

considerable number of single-aisle Airbus<br />

aircraft sold there in the Nineties.<br />

STARCO, ST Aero’s joint venture with<br />

China Eastern <strong>Airlines</strong> in Shanghai is on<br />

the list, but more providers are needed. “We<br />

have a footprint in the country, but we must<br />

enlarge that. If we don’t we will be lacking in<br />

our objective of being capable of providing a<br />

choice. Obviously, the Chinese market is so<br />

big and growing so fast,” Kortas said.<br />

Potential partners have been identified<br />

in China and active discussions are under<br />

way.<br />

The same holds true elsewhere. “We<br />

do have worldwide coverage<br />

today, based on the capacity<br />

of the big members to project<br />

their services into regions<br />

where they are physically not<br />

present. But there are places<br />

like India, for example, where<br />

in view of our delivery schedule<br />

and the contracts we have in<br />

place, we will need a local base<br />

maintenance and component<br />

repair capability,” he said.<br />

“We are actively working in<br />

these regions to try to establish<br />

these kind of facilities and<br />

capabilities.”<br />

44 ORIENT AVIATION SEPTEMBER 2005


SUPPLIERS<br />

By Charles Anderson<br />

Lu f t h a n s a Systems h a s<br />

fo r m a l ly l a u n c h e d t h e<br />

information technology (IT)<br />

joint venture with Garuda<br />

Indonesia first mooted last<br />

year while at the same time announcing<br />

a separate, 40 million Euro investment in<br />

widening the scope of passenger systems<br />

offered globally.<br />

The two developments point to a new<br />

direction for the German company. One<br />

represents its first outsourcing joint venture<br />

with an airline.<br />

The other is a key component in a push to<br />

win business from the many legacy carriers<br />

facing expensive upgrades to old systems<br />

and from low-cost start-ups whose business<br />

models call for outsourcing.<br />

The first task of the new joint venture,<br />

Lufthansa Systems Indonesia, will be to<br />

modernise Garuda’s IT applications by<br />

increasing their reliability, preparing for e-<br />

ticketing and adding applications that boost<br />

efficiency and profitability.<br />

It also will try to tap the fast-expanding<br />

Indonesian market before looking elsewhere<br />

in the region for business.<br />

It believes its software development<br />

capabilities and high quality data centre<br />

services will find favour with airlines keen<br />

to buy elements of a system rather than pay<br />

the cost of a full service that may call for all<br />

data to be processed at a far-off centre.<br />

Ralf Cabos, currently in charge of<br />

Lufthansa Systems Asia-Pacific in <strong>Singapore</strong>,<br />

is chief executive of Lufthansa Systems<br />

Indonesia.<br />

Fifty Garuda IT employees are joining<br />

other Lufthansa specialists to form the core<br />

of the workforce.<br />

A key element in the joint venture’s<br />

development will be the availability of the<br />

FACE (future airline core environment)<br />

project due to be introduced by Lufthansa<br />

Systems in 2007.<br />

As well as providing an updated framework<br />

for the core processes of reservation,<br />

inventory and check-in, this new platform<br />

allows flexible communication across<br />

distribution channels.<br />

That way airlines can cut down their<br />

reliance on global distribution systems<br />

(GDS), Lufthansa said.<br />

“There is huge potential in the Indonesian<br />

market,” said Lufthansa Systems’ new chief<br />

executive officer Wolfgang Gohde, who took<br />

over from Dr Peter Franke late last year.<br />

46 ORIENT AVIATION SEPTEMBER 2005<br />

Garuda, Lufthansa<br />

Systems lock into<br />

IT joint venture<br />

‘ The classic GDS approach is<br />

coming to an end. GDS fees will<br />

come down and traditional GDSs<br />

will have to find their way.’<br />

Wolfgang Gohde<br />

chief executive officer<br />

Lufthansa Systems<br />

“The new platform has products that can<br />

scale in modular fashion for a large network<br />

as well as for local, low-cost operators.<br />

The functionality on offer from 2007 can<br />

include different business models and can<br />

even accompany an airline while it changes<br />

its business model.”<br />

Gohde knows Asia well. As senior<br />

vice-president with maintenance, repair<br />

and overhaul (MRO) provider, Lufthansa<br />

Technik, he oversaw expansion at Lufthansa<br />

Technik Philippines and the setting up of the<br />

Lufthansa Technik Shenzhen joint venture.<br />

Now he is in charge of a Lufthansa<br />

company keen to cement its place alongside<br />

such players as Sabre and Amadeus in the<br />

fast-changing IT services market. “Our<br />

focus has shifted a little bit.<br />

“Traditionally, Lufthansa Systems was<br />

focused on large legacy carriers and allianceintegrated<br />

carriers,” said Godhe.<br />

They will still be catered for, but so too<br />

will smaller and low-cost operators who<br />

represent the strongest current growth.<br />

“The trick simply is that you don’t force<br />

airlines into upfront investments any more.<br />

They pay for standard software with minor<br />

adaptations for local markets and they do that<br />

in a modular fashion,” he said.<br />

“They pay, in fact, by the numbers of<br />

passengers boarded. That’s the concept in<br />

Indonesia as well.”<br />

Godhe sees changes to distribution<br />

systems brought about by Internet advances<br />

as vital to the International Air Transport<br />

Association’s (IATA) aim to bring booking<br />

costs down from an average of US$12 to $3.<br />

He believes, in fact, that the cost can be cut<br />

to $1.<br />

“The classic GDS approach is coming<br />

to an end. GDS fees will come down and<br />

traditional GDSs will have to find their<br />

way,” he said.<br />

Amadeus and Sabre, which both provide<br />

GDS services, know that full well, Godhe<br />

said.<br />

He sees the two companies as strong<br />

competitors for Lufthansa, but with his<br />

company as the only GDS-independent<br />

provider.<br />

“As such we are very attractive to new<br />

entrants,” he said.<br />

“There will be many airlines interested<br />

in an independent approach that allows<br />

their sales organisations to switch between<br />

the large number of sales channels available<br />

today.”<br />

<strong>Orient</strong> <strong>Aviation</strong> web site<br />

www.orientaviation.com


HELICOPTERS<br />

By Charles Anderson<br />

Mo s t of t h e m a j o r<br />

helicopter manu -<br />

facturers keep a keen<br />

eye on China. The<br />

market potential is<br />

enor mous and the manufact u r ing<br />

opportunities hold great promise. But, as<br />

with general aviation, the going can be slow.<br />

Two of the market leaders, Eurocopter and<br />

Bell, are to sign new “teaming agreements”<br />

with <strong>Aviation</strong> Industries of China II (AVIC<br />

II), which includes helicopter makers Hafei<br />

<strong>Aviation</strong> and Harbin Aircraft Industry<br />

(HAIG), at this month’s China <strong>Aviation</strong><br />

Expo in Beijing.<br />

Bell has already linked up with HAIG<br />

to produce airframes, tails and wings for its<br />

multi-purpose 439 to be assembled at Bell<br />

Textron in Canada. Eurocopter, which has a<br />

20-year history of cooperation in China, is<br />

in talks about the co-development of a new<br />

medium to heavy twin-turbine model.<br />

Meanwhile, Shanghai Sikorsky, the joint<br />

venture between Shanghai Little Eagle and<br />

the American helicopter company, has won<br />

type certification from the Civil <strong>Aviation</strong><br />

Administration of China (CAAC) for its<br />

Shen 4T model, the Chinese market name<br />

for the Schweizer S-333 it makes there along<br />

with other Schweizer 300 and 333 models,<br />

again under the Shen brand.<br />

Enstrom is looking hard at a delayed<br />

manufacturing deal with Wuhan Helicopter<br />

Industrial Corp. in the context of market<br />

potential as a whole. It has opened offices in<br />

Beijing and Shanghai.<br />

Yet still there are under 100 helicopters<br />

in this vast country. Less than 50 of the<br />

registered aircraft are turbines and some 40<br />

of those are Eurocopters.<br />

Last year, the European manufacturer<br />

sold four helicopters to COHC GAMEC,<br />

the Shenzhen-based maintenance company<br />

in which it has a 21% stake. “That’s 100% of<br />

the turbine helicopter market in China [that<br />

year],” said Henri Stell, Eurocopter’s chief<br />

representative in China. “We are a major<br />

player in a very small market. That’s why<br />

we want to help them develop the market,<br />

to come up with its regulations and train<br />

people.”<br />

A key plank in the company’s strategy is<br />

the setting up of maintenance and training<br />

centres in major cities across the country.<br />

“What we are trying to do is set up<br />

some bases to help the Chinese develop the<br />

market. Everybody says it is going to be a big<br />

A need to kick-start<br />

China’s ‘heli’ market<br />

Lack of pilots, training and maintenance<br />

bases; need for regulations<br />

There are less than 100 helicopters in service in China<br />

market, but there are no regulations today<br />

for licensing pilots, for instance. We want to<br />

propose to help them.”<br />

The maintenance and training bases<br />

are still being planned. “It’s quite a long<br />

process. This is not easy in any sphere, but<br />

when you are talking about aviation, it is<br />

more complicated. We are progressing,<br />

but nothing is firmly established yet,” said<br />

Stell.<br />

He pointed to the obvious example of the<br />

Beijing Olympics in 2008 as an area where<br />

helicopters would be needed.<br />

However, Eurocopter strongly believes<br />

the market will start to develop throughout<br />

the country by police acquisitions.<br />

Demand from that sector may help lift<br />

regulations which restrict helicopter and<br />

general aviation use, often through military<br />

oversight of air space, while also pushing the<br />

country to put the right rules in place in areas<br />

where they do not exist today.<br />

“A lot of municipalities, police forces<br />

and fire services want helicopters. That<br />

may push the CAAC and the air force into<br />

doing something because these are public<br />

services,” said Stell.<br />

A lack of pilots is also a problem. Most<br />

come from the armed forces and there are<br />

only a few training centres in the country<br />

authorised to deliver a licence. “They train<br />

two or three people a year maximum. Today,<br />

it’s very hard to find a pilot,” said Stell.<br />

Pilots from outside are sometimes brought<br />

in. For instance COHC GAMEC, originally<br />

formed by Citic Offshore Helicopter Co,<br />

Hong Kong distributor, Samwell <strong>Aviation</strong>,<br />

and Britain’s Bristow company, still has<br />

many Bristow pilots on its books. Eurocopter<br />

came on board in late 2002.<br />

The European manufacturer first sold<br />

a production and maintenance licence<br />

in China in 1980 when the Dauphin was<br />

produced there under the Z-9 designation.<br />

That agreement continues for the AS365N<br />

Dauphin, with HAIG now taking on the work.<br />

The Harbin company also assembles the<br />

popular EC120 Colibri as the HC120, after<br />

first manufacturing parts for that model,<br />

using an assembly line that has the capacity<br />

48 ORIENT AVIATION SEPTEMBER 2005


HELICOPTERS<br />

to produce 30 helicopters a year.<br />

“We just became a kit supplier for the<br />

HC120,” said Stell.<br />

Top of the Frenchman’s list of priorities<br />

are discussions on the development of a new<br />

model in the 6.5 tonne to 10 tonne class,<br />

dubbed the EC175, with several companies<br />

within AVIC II, including HAIG. The plan<br />

is to position it between the Dauphin/Panther<br />

and Super Puma/Cougar families.<br />

A cooperation framework agreement<br />

between Eurocopter and AVIC II was signed<br />

late last year, witnessed by the Chinese and<br />

French presidents, Hu Jintao and Jacques<br />

Chirac, during the latter’s trip to Beijing.<br />

The aim was to launch a programme to<br />

develop and manufacture a new advanced<br />

helicopter that will complement both<br />

companies’ existing products, Eurocopter<br />

said at the time.<br />

The model, to be on the market by 2010,<br />

would be available both inside and outside<br />

China.<br />

“Since then we have continued discussions.<br />

It’s a big project and it takes quite a while to<br />

solve all the details,” said Stell, who would<br />

not comment further on the talks.<br />

Li takes to<br />

the air – at last<br />

Li Linhai, the Shanghai businessman<br />

who became the first owner of a<br />

private aircraft in China, has at last<br />

taken off in his helicopter some 18 months<br />

after it first arrived from the U.S.<br />

He bought his Robinson R-44 for some<br />

four million yuan (US$500,000) in late<br />

2003, hoping to use it for business and<br />

family flights. His problems started when it<br />

arrived at customs, the Shanghai Star said.<br />

As a private plane, it could not be flown to<br />

its next destination. It had to go by road.<br />

Li’s family also might not be allowed<br />

on board, because the CAAC at that time<br />

said only the owner of a private plane could<br />

actually travel in it.<br />

Li could not train to fly in Shanghai. It<br />

had no facilities. He was forced to go south,<br />

to Guangdong, for that. And then there<br />

were the complexities of parking approval,<br />

flight planning and re-fuelling rules, which<br />

did not exist for private helicopters.<br />

But the country’s helicopter trailblazer<br />

has finally made it. He took to the skies in<br />

his own aircraft early this summer.<br />

COMMUTER AVIATION<br />

Hong Kong’s fledgling CR Airways is flying deeper into China territory traditionally<br />

served by Dragonair, while new carrier, Hong Kong Express, will start on the same<br />

path this month when its inaugural schedule service to Guangzhou begins.<br />

CR Airways, owned by businessman Robert Yip, added daily flights from Hong Kong to<br />

Sanya and Haikou on Hainan island in July. It already flies daily to Nanning and thriceweekly<br />

to Jinan, the only one of the four destinations not already served by Dragonair.<br />

The carrier has added two Bombardier CRJ700s bought from Danish carrier, Maersk<br />

Air, to its existing two CRJ200s as it plans more routes to secondary Chinese cities.<br />

Hong Kong Express will add Hangzhou to its start-up schedule early in October, to be<br />

followed in stages by Nanjing, Chongqing and Ningbo, all cities to which Dragonair flies.<br />

Services to Guangzhou, slated for early this month, will be daily. Hong Kong Express<br />

has taken delivery of two of the four Embraer 170s it is obtaining from the Brazilian<br />

manufacturer.<br />

Low-cost Jeju Air opts<br />

for Bombardier Q400s<br />

Bombardier has won the contest to<br />

supply aircraft for a fledgling South<br />

Korean regional carrier while also<br />

delivering the first turboprop in a major order<br />

to an Air New Zealand subsidiary.<br />

Jeju Air, formed in early 2005 by the<br />

Seoul-based Aekyung group of companies<br />

and the Jeju provincial government, has<br />

placed an order for five 74-seat Q400<br />

turboprops plus options on three more. It<br />

evaluated aircraft from Bombardier, ATR<br />

and other manufacturers, including jets.<br />

The start-up, which is based on the<br />

famous tourist island at the southern tip of the<br />

country, plans to begin operations between<br />

there and cities on the Korean mainland in<br />

time for the peak summer travel season next<br />

year, giving low-fare competition to major<br />

carriers Korean Air and Asiana <strong>Airlines</strong>.<br />

Hong Kong Express: first schedule flights in September<br />

Hong Kong new boys<br />

expanding on Mainland<br />

Jeju Air president, Sang Kil Joo, said the<br />

carrier chose the Q400 for its economics and<br />

comfort. “The competitively low operating<br />

costs will enable us to plan to price our airfares<br />

30% lower than the competition,” he said.<br />

Meanwhile, Air Nelson has accepted the<br />

first of 17 50-seat Q300s ordered in 2004 by<br />

Air New Zealand to be operated under the Air<br />

New Zealand Link brand, giving it a capacity<br />

increase of up to 60% on its internal routes<br />

over the next three to five years.<br />

The US$235 million deal will see an<br />

aircraft delivered every six weeks until the<br />

order is completed. The new turboprops<br />

will replace Air Nelson’s 17-strong fleet of<br />

33-seat Saab 340A aircraft, which have an<br />

average age of 17 years. Seven of these are<br />

leased and will be returned to their owners.<br />

The remaining 10 are to be sold.<br />

50 ORIENT AVIATION SEPTEMBER 2005


SPECIAL REPORT<br />

Airport & Airline Security<br />

By Charles Anderson<br />

AIRPORTS<br />

‘FLAWED’<br />

Security experts call for tighter personnel screening, a re-think on<br />

priorities and a consolidation of responsibilities at airports worldwide<br />

It was the kind of security breach<br />

that quickly caught the media’s<br />

attention. Drug smuggling gangs<br />

were at work at Australia’s largest<br />

airport, diverting bags as they<br />

made their way through the mammoth<br />

baggage handling infrastructure in Sydney.<br />

Other criminal conspiracies at the<br />

facility, detailed in a customs report leaked<br />

to journalists, were said to involve aircrew,<br />

ramp and trolley workers, cleaners and<br />

security screeners.<br />

A nationwide airport security revamp was<br />

quickly announced. Emergency measures<br />

were put in place and employees fired. A wideranging<br />

review was announced.<br />

But, while politicians scored points and<br />

the agencies concerned passed the buck on<br />

blame, experts who take the long view of<br />

aviation security saw this as a disturbing<br />

example of the flaws inherent in operations<br />

at today’s giant international airports.<br />

The risk, they say, is not just from<br />

criminal activity. Terrorist elements can<br />

exploit the same loopholes. And this does<br />

not only apply to Australia. Major airports<br />

in the Asia-Pacific and the rest of the world<br />

are just as vulnerable.<br />

The solutions they propose range from<br />

much tighter personnel screening to a<br />

rethink on priorities and a consolidation<br />

of responsibilities. They acknowledge,<br />

however, that this is no easy task.<br />

“On a broader spectrum this serves as a<br />

warning to everyone,” said Mal Macginnis,<br />

president of Smiths Detection Asia-Pacific,<br />

who supplies security technology to airports<br />

across the region.<br />

‘ Almost every day there is another<br />

report … about people who<br />

have proved themselves unworthy<br />

of holding an airport ID card’<br />

Philip Baum<br />

chief executive, Green Light<br />

“Airports are just big cities. They have<br />

issues you find in a normal city or town –<br />

security issues, normal civilian processes,<br />

people coming in and out, contractors on<br />

site all day.<br />

“To manage that within a rigorous<br />

security environment is tough. It’s the most<br />

challenging environment in the world. These<br />

are very complex places.”<br />

<strong>Aviation</strong> security consultant Philip Baum<br />

agreed. “Almost every day there is another<br />

report from somewhere around the world<br />

about people who have proved themselves<br />

unworthy of holding an airport ID card. If<br />

those people can work in such areas, then<br />

that poses a threat to the security of flights<br />

as well,” he said.<br />

Workers prepared to cross the invisible<br />

line between the legal and the illegal may<br />

also be a terror risk.<br />

“Apart from anything else, somebody<br />

involved in drugs leaves themselves open<br />

to being used by the terrorist community,<br />

possibly without being aware of it. They are<br />

prepared to do an illegal act, usually for a lot<br />

of money,” said Baum.<br />

Don Robertson, director of the Australian<br />

Centre for Security Research at the University<br />

of West Sydney, is just as blunt.<br />

“Employees and contractors entering<br />

an airport should be screened as if they are<br />

entering a war zone. But they are not. Each<br />

of the agencies [involved] seems to have<br />

different methods of access control,” he said.<br />

Robertson, one of Australia’s top<br />

independent security observers, wants<br />

to see that remedied by coordination of<br />

security under a single agency across an<br />

airport and through the acceptance that<br />

the risks are just as great during landside<br />

operations as they are on airside.<br />

It’s important, he said, to make sure all<br />

facets leading up to airside are managed<br />

securely, such as information technology,<br />

communications and power systems as well<br />

as aspects of operations which encourage<br />

crime and could lead to security breaches.<br />

JULY/AUGUST 2005 ORIENT AVIATION 52


SPECIAL REPORT<br />

Airport & Airline Security<br />

The Sydney scandal broke in early<br />

summer when The Australian newspaper<br />

published details of a customs report<br />

written some months earlier detailing<br />

breaches of security at the city’s Kingsford<br />

Smith airport.<br />

Baggage handlers with security clearance<br />

diverted bags containing narcotics from<br />

incoming international flights to domestic<br />

baggage carousels to avoid customs<br />

examination, it said.<br />

Smuggled goods were also placed in<br />

innocent passenger bags during their 600-<br />

metre journey through airport basement<br />

corridors, an unnamed official told the<br />

newspaper. Theft from baggage was<br />

common. Other groups of workers were<br />

involved in different criminal conspiracies,<br />

it was alleged.<br />

The report came soon after the drug<br />

smuggling conviction in Indonesia of<br />

Australian Schapelle Corby, who claimed<br />

marijuana discovered in her luggage<br />

in Bali had been planted by baggage<br />

handlers between Brisbane and Sydney.<br />

The customs report, however, found no<br />

evidence of domestic drug smuggling<br />

between Australian airports.<br />

The government security shake-up that<br />

followed called for the re-examination of<br />

70,000 airport and airline workers’ security<br />

passes nationwide, rigorous police checks<br />

on personnel and the stationing of federal<br />

police officers at all Australian international<br />

airports.<br />

Briton, Sir John Wheeler, was quickly on<br />

a plane from Heathrow, heading out to lead a<br />

comprehensive countrywide airport probe.<br />

His report, which will recommend action<br />

on criminal and organised crime and review<br />

the terrorism risk, was due, at the time of<br />

writing, to be delivered early in September.<br />

He conducted a similar exercise in Britain<br />

in 2002<br />

Qantas Airways sacked two of its<br />

baggage handlers implicated in the claims,<br />

although chief executive, Geoff Dixon,<br />

was quick to point out in a statement<br />

these were isolated incidents among the<br />

38,000 “decent, hard-working and honest”<br />

workforce. Its security manager left the<br />

airline as well.<br />

The airline then moved swiftly to beef<br />

up personnel inspections, introduce covert<br />

CCTV where it could and close a significant<br />

number of airside access gates at airports<br />

around the country.<br />

Sydney airport also closed some access<br />

gates and supplied more airside security<br />

guards, increased a wide range of inspections<br />

and offered passengers a shrink-wrapping<br />

service that sealed their baggage, keeping<br />

it free from interference. Br isbane and<br />

Melbourne, which also introduced random<br />

staff searches, already offered that service.<br />

Don Robertson, however, does not<br />

believe such measures will work fully<br />

until airport security is gathered under a<br />

single umbrella, either in Australia’s case or<br />

‘Airports are just big cities… to<br />

manage that within a rigorous<br />

security environment is tough’<br />

Mal Macginnis<br />

president<br />

Smiths Detection Asia-Pacific<br />

in countries throughout the region. He ticked<br />

off those involved at the Sydney airport:<br />

airlines, airport regulators, local police,<br />

federal police, Australian Protective Service<br />

and the Group 4 security company.<br />

“Whenever you have different government<br />

and private agencies all protecting their own<br />

security patch, allegedly being coordinated by<br />

the Sydney airport security people, you are not<br />

going to have the communications they say<br />

they have,” he said.<br />

The situation extends to other airports.<br />

“From my studies, within the region and<br />

beyond, they all have the same structure.<br />

They have regulators, contracted security,<br />

airline security, airport security.<br />

“They all meet, they all have their ICAOapproved<br />

national security programmes,” he<br />

said. “But when it comes to the practise of<br />

it, with so many disparate agencies running<br />

their own security patch, my question is, how<br />

many holes does this allow?<br />

“We focus on passengers at check-in.<br />

That is getting better. We are screening<br />

the bags, screening the people, before they<br />

get anywhere near airside. But I’m talking<br />

about all the employees who can pass things<br />

around, onto, through, over, under.<br />

“We’ve got to ensure there is common<br />

screening and checking across every aspect<br />

of every part of the airport. And it just is<br />

not there.<br />

“You have got people screening bags,<br />

people screening caterers, people doing<br />

checks on freight forwarders and people<br />

wandering in and out of the airport, just by<br />

flashing their ID.”<br />

Modern airport designs do not help<br />

either, Robertson said.<br />

Security people should be on hand to<br />

talk to architects right from the start of the<br />

planning stage, about incorporating designs<br />

that help aspects of security. He does not<br />

believe this has been the case in many Asia-<br />

Pacific facilities.<br />

Robertson accepts that Australian airport<br />

security acts on intelligence and responds to<br />

incidents and developments. “The problem<br />

is that we still get these breaches and,<br />

whenever there is not a uniform approach<br />

to having the same standards across all the<br />

agencies, then you cannot argue security is<br />

adequate,” he said.<br />

“We cannot say security will ever be<br />

100% [effective]. But I’d like to see an<br />

international airport model that takes into<br />

account the physicality of security and the<br />

systems with the human resources, and<br />

brings all that together. Then we can say we<br />

are on the right track.”<br />

Philip Baum, chief executive of Green<br />

Light consultants, editor of <strong>Aviation</strong><br />

Security International and an International<br />

Air Transport Association (IATA) training<br />

faculty member, points to the large numbers<br />

of baggage handlers, security guards, toilet<br />

cleaners and menial workers needed by airport<br />

operators and the huge staff turnover that is<br />

inevitable within a low-paid workforce.<br />

“The only way you can really respond is<br />

by having a whole set of checks and balances<br />

which incorporates everything to do with<br />

staff screening,” said Baum.<br />

“You need to have a reasonable number<br />

of checks to prevent somebody from<br />

believing they stand a very good chance of<br />

getting something through the system.”<br />

SEPTEMBER 2005 ORIENT AVIATION 54


SPECIAL REPORT<br />

Airport & Airline Security<br />

Baggage screening upgrade<br />

U.S. playing catch-up<br />

… and it’s costing the rest of the world dearly<br />

It’s been a mammoth operation<br />

and it has cost the industry a<br />

great deal of time and money but,<br />

by January 1 next year, virtually<br />

ever y commercial passenger<br />

airport in the world will have installed a<br />

system that screens checked baggage for<br />

dangerous contents.<br />

The date was stipulated by the International<br />

Civil <strong>Aviation</strong> Organisation<br />

(ICAO) following 9/11. The U. S. called for<br />

its airports to be similarly equipped by the<br />

end of 2002, the same deadline adopted by<br />

Europe. But Europe had started the process<br />

a decade earlier.<br />

The U.S. gave itself just over a year and<br />

also set itself a higher standard. It was an<br />

impossible task, the experts say, but in the<br />

climate of the times, something the industry<br />

could not oppose.<br />

The result: an incomplete system in the<br />

U.S. and higher bills for the rest of the world.<br />

“They [the U.S.] haven’t caught up. They<br />

are still working on it,” said aviation security<br />

consultant, Norman Shanks, who has written<br />

a guidance book for airports on checked<br />

baggage screening on behalf of Airports<br />

Council International (ACI).<br />

U.S. regulations call for certified<br />

explosion detection equipment which costs<br />

more, is slower and has a higher false alarm<br />

rate. That has led to compromises at many<br />

U.S. airports that make sure the job is done,<br />

but not as yet to the standard set by the<br />

politicians.<br />

“The problem is the technology is quite<br />

expensive and limited in availability. They<br />

will not allow the European standard,<br />

which in reality is between 5% and 10% less<br />

effective on a single type of explosive – just<br />

one of the number of explosives which might<br />

be used,” said Shanks a former group security<br />

head of the British Airport Authority who<br />

helped design security systems at Hong<br />

Kong International Airport.<br />

“Most of the rest of the world, Asia<br />

included, has a fast, highly accurate system<br />

‘ The ACI position is that<br />

governments have created<br />

this terrorism problem. They<br />

should pay. The reality is that<br />

many governments say the<br />

industry must pay.’<br />

Norman Shanks<br />

former group security head<br />

British Airport Authority<br />

which will cope with the majority of threats<br />

posed by international terrorism.”<br />

None of this would matter to the Asia-<br />

Pacific if it was not for the fact the U.S.<br />

government is footing the bill for its<br />

screening equipment while airports in the<br />

rest of the world are generally paying their<br />

own way.<br />

“As long as the U.S. is prepared to pay<br />

the high cost of the equipment, it is unlikely<br />

manufacturers will be willing to reduce the<br />

price to other world markets,” said Shanks.<br />

And that is an important consideration<br />

when the most modern detection equipment<br />

costs some US$1.2 million per unit before<br />

baggage handling is taken into account.<br />

Many large airports need two or three such<br />

units. Around US$10 million is a bargain<br />

basement price for a full whizbang system.<br />

“The ACI position is that governments<br />

have created this terrorism problem.<br />

They should pay. The reality is that many<br />

governments say the industry must pay,”<br />

he said.<br />

Shanks is a former ACI security standing<br />

committee chairman and was heavily<br />

involved in the British response to the<br />

Pan Am aircraft bombing over Lockerbie,<br />

Scotland, in 1988 which included a<br />

commitment to full baggage screening.<br />

The weighty guidance document, which<br />

he first helped produce in 2003, is now being<br />

updated to include the latest technological<br />

developments. Contents include breakdowns<br />

on the best and worst aspects of detection<br />

systems including manual searches, trace<br />

detection, use of dogs, conventional and<br />

smart X-rays, passenger profiling and<br />

various combinations of them all.<br />

There are sections on location of<br />

devices, planning, installation, traffic flow,<br />

airport structures, space needed, staff<br />

requirements and what to look for when<br />

screening baggage – all of which point to<br />

the complexity of the task in hand.<br />

The handbook aims to cover all airport<br />

needs, including small or low-profit<br />

airports that cannot afford to buy much<br />

new technology and must still rely on<br />

conventional X-rays and hand searches.<br />

It recognises the realities of life outside<br />

the U.S. where it makes sense to install a<br />

system that meets the bulk of likely threats<br />

and can be improved and upgraded as more<br />

accurate technologies are developed.<br />

Shanks believes most facilities will<br />

have a system up and running by January<br />

1, although it may not be the final solution<br />

to be deployed in any particular case.<br />

The world’s airports were moving in this<br />

direction anyway, 9/11 notwithstanding.<br />

“But, like the U.S, they will have to<br />

look for a compromise,” he said. “If too<br />

56 ORIENT AVIATION SEPTEMBER 2005


many countries or companies are trying to<br />

buy equipment from the same number of<br />

manufacturers there is a limit to what can be<br />

produced and what they can have installed.<br />

“The big ones, Hong Kong, Kuala<br />

Lumpur, Changi, most of the larger<br />

Japanese airports are pretty well on board.<br />

China probably meets the requirement<br />

today, but it is using older equipment.”<br />

Mal Maginnis, president of Smiths<br />

Detection Asia-Pacific, points out that the<br />

region’s facilities were better equipped than<br />

many others to handle the task.<br />

“Asia was in a relatively strong position<br />

even before that direction came out,” he<br />

said. “Because of their security problems,<br />

certain countries had other systems in place.<br />

For example, India inspected all baggage in<br />

front of house. China did the same. Lots of<br />

other countries had partial systems.<br />

“Philosophically, the countries understood<br />

the need for this sort of process. What we<br />

have seen is a significant improvement in the<br />

technology, the mechanics and the logistics.”<br />

The challenge, however, is to supply<br />

something that fits individual needs.<br />

“You would think there is some sort of<br />

standardised design,” said Maginnis.<br />

“But every airport’s baggage system and<br />

methodology of transporting bags is different.<br />

They are designed to fit the architecture and<br />

flow-throughs of each airport.<br />

“You have to look very carefully at the<br />

check-in counters, the baggage conveyors,<br />

how they get them to the laterals. The<br />

physical dimensions and design are<br />

completely different in every airport.”<br />

So, what happens if an airport does not<br />

meet the deadline? In reality, ICAO has few<br />

teeth. It expects signatory states to abide by<br />

its requirements. There is little it can do to<br />

enforce them.<br />

Biometric identification systems<br />

have been heralded as one<br />

sure way to simplify travel<br />

and boost security. But, while<br />

important trials continue in<br />

two Asia-Pacific countries, there has been a<br />

plea for better integration to ensure that the<br />

full potential of chip-enabled passports, in<br />

particular, is met.<br />

In Australia, the SmartGate initiative run<br />

jointly by Qantas Airways and the Australian<br />

Customs Service has been<br />

extended as an option for<br />

the airline’s frequent flyers<br />

arriving from overseas at<br />

Syd ney a nd Melbou r ne<br />

airports.<br />

Launched five years ago<br />

as an automated processing<br />

system for Qantas crew,<br />

SmartGate’s technology<br />

compares facial features<br />

as screened at a checkpoint<br />

with those on an original<br />

photograph held within the<br />

system.<br />

In Japan, All Nippon<br />

Airways (ANA) and Japan<br />

Airways (JAL) are continuing<br />

the use of biometrics – facial<br />

in ANA’s case, facial and iris<br />

for JAL – to identify some of<br />

their passengers.<br />

The next step could be for them to<br />

collaborate with government authorities such<br />

as immigration and passport departments to<br />

use biometrics all the way through the travel<br />

process.<br />

That, however, needs full official<br />

involvement, something that the Association<br />

of Asia Pacific <strong>Airlines</strong> (AAPA) says has<br />

been lacking in some parts of the region.<br />

‘Governments have<br />

been slow to commit<br />

to the development<br />

of common<br />

standards’<br />

Andrew Herdman<br />

Director general, AAPA<br />

Biometric ID: a call<br />

for common standards<br />

Malaysia already issues smart passports<br />

that use radio frequency identification<br />

(RFID) chips holding facial images and<br />

fingerprint data.<br />

Australia, New Zealand,<br />

<strong>Singapore</strong> and Japan are all<br />

moving in that direction as<br />

well.<br />

The International Civil<br />

<strong>Aviation</strong> Organisation (ICAO)<br />

has already chosen facial<br />

recognition as the biometric<br />

that should be used for identity<br />

confirmation by machine.<br />

T h e A A P A b a c k s<br />

machine-readable and chipenabled<br />

passports, but it argues<br />

that individual initiatives may<br />

not be enough.<br />

“Unfortunately, governments<br />

have been slow to<br />

commit to the development<br />

of common standards,” said<br />

its director general, Andrew<br />

Herdman.<br />

“A series of practical trials have also<br />

demonstrated serious shortcomings in the<br />

reliability and inter-operability of reader<br />

equipment for these kinds of electronic<br />

documents.<br />

“This, taken with continuing differences<br />

over the preferred biometric data, such<br />

as facial, fingerprint, iris, has held back<br />

widespread implementation.”<br />

Herdman believes that a fix will be<br />

found. “We remain optimistic that these<br />

implementation challenges are now being<br />

overcome,” he said.<br />

He is not, however, as upbeat about<br />

another possible change.<br />

At present, adva nced passenger<br />

information (API) is limited to what is<br />

included in the machine-readable zone<br />

of most modern passports. Now some<br />

governments, particularly the U.S, want to<br />

know more – home addresses and intended<br />

destinations, for instance.<br />

And they plan to call for it up to 60<br />

minutes before departure, as compared to<br />

the present 15 minutes.<br />

“This could result in massive disruption<br />

to air travel in terms of longer passenger<br />

check-in times, reduced schedule reliability<br />

and poorer connections,” said Herdman.<br />

“The AAPA wants to see harmonisation<br />

of regulations and along with other industry<br />

stakeholders, we have expressed support for<br />

an alternative approach using interactive-<br />

API. This would use real-time screening of<br />

passengers during the check-in process and<br />

allows governments to scrutinize passenger<br />

data prior to travel and that way giving the<br />

necessary clearance to fly.”<br />

Australia has already adopted that<br />

system. Japan, South Korea, Hong Kong<br />

and Thailand plan to introduce it and<br />

the European Commission has called on<br />

European states to do so by 2007.<br />

SEPTEMBER 2005 ORIENT AVIATION 57


SPECIAL REPORT<br />

Airport & Airline Security<br />

Man and machine<br />

It’s a winning combination; neither can succeed in the security battle alone<br />

Mal Maginnis works<br />

in the rarefied world<br />

of trace detectors,<br />

biometrics and X-ray<br />

systems.<br />

He can talk authoritatively about the<br />

benefits of linking traditional technologies<br />

with iron mass spectrometry, advanced<br />

infrared systems and millimetric electronic<br />

waves.<br />

There is a new walk-through scanner that<br />

his company, Smiths Detection,<br />

is particularly proud of. It uses an<br />

airflow to dislodge particles from<br />

passengers’ clothing or skin as they<br />

walk through a checkpoint.<br />

Particle samples and vapours can<br />

be analysed for traces of explosives<br />

or illegal drugs within seconds.<br />

“There is a whole range of<br />

technologies coming into support<br />

what I would say was a more<br />

traditional, conservative approach<br />

to the X-ray in the past,” he said.<br />

It all sounds like 21st-century<br />

stuff and an obvious boon to aviation<br />

security. But Macginnis, president<br />

of his company’s Asia-Pacific<br />

wing, does not see such advances<br />

succeeding in isolation.<br />

He is among the many experts<br />

who believe neit her men nor<br />

machines alone hold the key to a secure<br />

industry. It takes a combination of the two<br />

to beat the terrorists and drug smugglers.<br />

“Humans are still fundamental, the<br />

airline crew who see someone doing<br />

something strange, for instance. [It’s] that<br />

kind of human dimension. But some people<br />

forget it,” Macginnis said.<br />

“Our approach as a company is that we<br />

have to come up with technology we can<br />

industrialise to make the operators’ job better<br />

and easier. There is no point in giving them<br />

this great laboratory system that nobody<br />

can use.<br />

“New technologies are going to help,<br />

though. There is a lot of clever research going<br />

on and it’s going to be very useful. But none<br />

of it is going to be a single solution. We must<br />

continue to adjust, improve and absorb new<br />

technologies as the threats change.<br />

“Sometimes it’s diff icult for the<br />

travelling public. There is a new threat and<br />

you adjust the system. There is no magic out<br />

there, but there are good technologies that are<br />

helping the operators win the game.”<br />

Smiths Detection, an arm of the giant<br />

British-based Smiths Group, has installed<br />

its products at major airports in 25 countries<br />

across the region such as China, Japan, India,<br />

<strong>Singapore</strong>, Australia and New Zealand.<br />

A non-invasive<br />

scanner<br />

that screens<br />

passengers for<br />

explosives<br />

Cargo security is now attracting more<br />

attention than checked baggage screening<br />

systems, Macginnis said, because a range<br />

of solutions already exists for the latter.<br />

“The problem with air cargo is the<br />

sheer volume and speed required. It’s a real<br />

technical challenge. We approach it exactly<br />

as we approach all the others. We’ve got to<br />

find a combination of the technologies.”<br />

Again, a team effort works better. “It’s the<br />

intelligence services, the customs services,<br />

the police guys, physical inspections, X-ray<br />

inspections, trace inspections and control<br />

and manifest,” said Maginnis.<br />

“People are looking for silver bullets.<br />

There is no such thing. Think how complex<br />

screening people is. Air cargo is just that,<br />

only bigger, heavier and faster.”<br />

Security consultant and International<br />

Air Transport Association (IATA) training<br />

faculty member, Philip Baum, also wants<br />

people kept in the picture, but his emphasis<br />

is a little different.<br />

“My biggest concern is the overall<br />

approach to aviation security,” he said. “We<br />

still put the screening of baggage before the<br />

screening of people themselves. Passenger<br />

screening is all based on Sixties technology,<br />

X-ray machines and metal detection<br />

technology designed to identify dense<br />

metallic items.<br />

“Realistically, we need to be<br />

looking at the people who carry<br />

the bags. We need an intelligent<br />

approach to aviation security.”<br />

And that, Baum argues, means<br />

profiling. “There are a few trials<br />

going on looking at passenger X-rays,<br />

but realistically we are sticking with<br />

the same technologies. We are not<br />

profiling people. We need to start.”<br />

Baum holds no truck with those<br />

who find this an objectionable<br />

process. “In that case, why do we let<br />

customs and immigration officers do<br />

it? I find it amazing that we raise all<br />

these reasons why we must not profile<br />

people, because it’s not fair, it’s not<br />

nice, it’s not politically correct. We<br />

let them go on an airplane without<br />

any checks other than what the airline<br />

does and the basic airport security.<br />

“They arrive at a destination, then they<br />

are profiled. They go through customs, and<br />

customs is looking at your appearance and<br />

your behaviour.<br />

“Stand at the Heathrow customs area and<br />

you will see what kind of people they pull<br />

over every day. “I’m not anti-technology. I’m<br />

just anti-total reliance on technology versus<br />

zero reliance on people.”<br />

Baum sees aviation security in a wider<br />

context than just the terrorist threat. “It goes<br />

way beyond terrorism. The aim is to prevent<br />

any unlawful act in civilian aviation. We do<br />

stand a reasonable chance, given the system<br />

we have today, to identify the criminal, the<br />

mentally disturbed, the asylum seekers who<br />

are out there,” he said. But there is still room<br />

for improvement.<br />

58 ORIENT AVIATION SEPTEMBER 2005


Anyone encouraged by the<br />

lack of recent attacks on<br />

mainstream aviation should<br />

listen to Dr Rohan Gunaratna,<br />

the <strong>Singapore</strong>-based<br />

terrorism expert. To him, the threat remains<br />

“very significant”. It has not diminished since<br />

9/11. Instead, it has changed its emphasis,<br />

with airports now more in the firing line.<br />

“Terrorists consider airport and airline<br />

targets as a high priority. They continue to<br />

probe the gaps or loopholes in their security,”<br />

said the head of the international centre for<br />

political violence at the Institute of Defence<br />

and Strategic Studies based in <strong>Singapore</strong>.<br />

“<strong>Aviation</strong> will be a high value target for a<br />

long time. An attack on an aviation target is<br />

much more attractive than a land or maritime<br />

target.”<br />

But, in the face of tightened security<br />

in North America, Europe, Australia and<br />

New Zealand, terrorists’ primary focus is<br />

now on weaknesses in the security net in<br />

parts of Asia, the Middle East, Africa and<br />

the Caucuses.<br />

From there they can launch an attack<br />

on the “white countries”, sidestepping the<br />

problem of gaining access to an airplane<br />

near the targets themselves. “Because of the<br />

difficulty in breaching security in a Western<br />

country, they will try to do that in the global<br />

South. Once they get control of an aircraft,<br />

they are likely to attempt to take a target in<br />

a developed country,” said Gunaratna, a<br />

speaker at the International Air Transport<br />

Association’s (IATA) Avsec World 2005<br />

conference in Geneva next month.<br />

He listed four potential terrorist methods.<br />

“They are still very keen to hijack a plane and<br />

crash it into a strategic or high-profile target.<br />

But this is now more difficult. Therefore the<br />

most likely scenario is a mid-air explosion.<br />

The third area of attack is the acquisition of<br />

air missile technology. The fourth is an attack<br />

when the plane is on the tarmac.”<br />

That last method means airports are now<br />

more at risk, said Gunaratna. “Because of the<br />

difficulty in attacking an airline, terrorists<br />

have also invested considerably in attacking<br />

airports. By doing this, a group can achieve<br />

an effect somewhat close to, although not<br />

exactly the same as, attacking an airborne<br />

target.”<br />

The Asia-Pacific offers two recent<br />

examples, which clearly denote the threat<br />

on the ground, he said:<br />

• In April last year, a bomb blast triggered<br />

by a mobile phone killed two people at<br />

Hat Yai airport in Thailand’s Songkhla<br />

Airports ‘more at risk’<br />

from attacks, says<br />

terrorism expert<br />

Governments “not adequately protecting<br />

their airports and aviation assets”<br />

province, the gateway to its troubled far<br />

southern region where the government is<br />

fighting a Muslim insurgency.<br />

• A year earlier, 21 people died when a<br />

bomb ripped through Davao City airport<br />

on the southern Philippine island of<br />

Mindanao, where rebels from the Moro<br />

Islamic Liberation Front are active.<br />

Thailand and the Philippines, together<br />

with Indonesia, face a significant threat,<br />

said Gunaratna.<br />

“That threat cannot be controlled or<br />

be reduced because of the continuing<br />

conflicts in those countries. It’s important<br />

for governments to invest in robust security<br />

measures to protect their airport and aviation<br />

assets, something which they have not<br />

adequately done,” he said.<br />

Gunaratna also highlighted the risk posed<br />

by terrorists piloting planes themselves, as was<br />

the case with 9/11. He gave, as an example,<br />

admissions by Mohammed Mansour Jabarah,<br />

the 21-year-old Canadian citizen arrested after<br />

being sent to southeast Asia to coordinate<br />

attacks for Al-Qaeda. The U.S. embassy in<br />

Manila was one prime target.<br />

“He wrote in his report that the only way<br />

to attack it was with an airplane. Clearly this<br />

is a demonstration of how the threshold for<br />

using airplanes to hit difficult targets has<br />

been crossed,” Gunaratna said.<br />

Both Gunaratna and British aviation<br />

security consultant, Philip Baum, also point<br />

to the bombing of two Russian passenger<br />

aircraft last August as evidence that terrorists<br />

can still hit home, in this case through two<br />

female Chechen suicide bombers.<br />

To Gunaratna, the downing of the two<br />

Tupolevs and the deaths of all 89 on board the<br />

two planes, was an example of an Al-Qaeda<br />

style attack in a region that is at risk.<br />

To Baum it highlighted the failure of<br />

screening methods and also of the world to<br />

realise the importance of such events when<br />

they take place outside the West.<br />

“Bizarrely, it has gone off the aviation<br />

industry’s radar screen,” said Baum.<br />

“Nobody really talks about it any more,<br />

because it was Russia. Who cares? It was<br />

not America,” he said.<br />

“The media has had a huge influence<br />

there. We just decided the threat of female<br />

suicide bombers carrying devices internally,<br />

or underneath their clothing, is too horrific<br />

for us to think about. But we are now in the<br />

suicidal era.”<br />

SEPTEMBER 2005 ORIENT AVIATION 59


BUSINESS DIGEST: MAY STATISTICS<br />

Airline Codes<br />

RPK Growth by Carrier<br />

Passenger Load Factor<br />

Growth by Carrier<br />

BI<br />

Royal Brunei <strong>Airlines</strong><br />

MH Malaysia <strong>Airlines</strong><br />

BR<br />

EVA <strong>Airlines</strong><br />

NH<br />

All Nippon Airways<br />

50%<br />

15<br />

CI<br />

China <strong>Airlines</strong><br />

OZ<br />

Asiana <strong>Airlines</strong><br />

40%<br />

12<br />

CX<br />

Cathay Pacific<br />

PR<br />

Philippine <strong>Airlines</strong><br />

30%<br />

9<br />

GA<br />

JL<br />

KE<br />

KA<br />

Garuda<br />

Japan <strong>Airlines</strong><br />

Korean <strong>Airlines</strong><br />

Dragonair<br />

SQ<br />

TG<br />

VN<br />

<strong>Singapore</strong> <strong>Airlines</strong><br />

Thai Airways Int’l<br />

Vietnam <strong>Airlines</strong><br />

20%<br />

10%<br />

0%<br />

-10%<br />

6<br />

3<br />

0<br />

Percentage<br />

(May 05 vs May 04)<br />

Percentage Points Change<br />

(May 05 vs May 04)<br />

-20%<br />

-3<br />

Percentage<br />

(Jun 04-May 05 vs Jun 03-May 04)<br />

Percentage Points Change<br />

(Jun 04-May 05 vs Jun 03-May 04)<br />

-30%<br />

BI BR CI CX GA JL KA KE MHNH OZ PR SQ TG VN<br />

-6<br />

BI BR CI CX GA JL KA KE MHNH OZ PR SQ TG VN<br />

Freight traffic slows<br />

Compiled and presented by KRIS LIM of the Research and Statistics<br />

Department of the Association of Asia Pacific <strong>Airlines</strong> Secretariat.<br />

The number of international<br />

passengers carried by the<br />

Association of Asia Pacific<br />

<strong>Airlines</strong> (AAPA) members<br />

rose 8% to 10.2 million in May.<br />

In terms of revenue passenger kilometres<br />

(RPKs), passenger traffic grew 6.7%<br />

compared to the same month last year.<br />

Capacity rose 5.9%, enabling the passenger<br />

load factor (PLF) to reach 69%, up 0.5<br />

percentage point.<br />

With the exception of January, capacity<br />

expansion has been a step behind traffic<br />

growth this year, contributing to higher<br />

monthly load factors. However, the gap<br />

narrowed in March and April, producing<br />

only marginal improvements in load<br />

factor.<br />

On an individual airline basis, Dragonair<br />

+28.4% (in RPK terms), Malaysia <strong>Airlines</strong><br />

+26.6%, Vietnam <strong>Airlines</strong> +20.8%, Cathay<br />

Pacific Airways +13.7% and China <strong>Airlines</strong><br />

+11.6% recorded strong passenger traffic<br />

volumes. Garuda Indonesia’s traffic<br />

continued to shrink, however, down 20.7%<br />

– its seventh consecutive monthly decline.<br />

Five carriers reported improvements<br />

in PLF, led by Malaysia <strong>Airlines</strong>, up 12.9<br />

percentage points (p.p.). Load factors of<br />

Dragonair and Vietnam <strong>Airlines</strong> also<br />

improved, up 8.2 p.p. and 5.6 p.p. respectively.<br />

RPK and ASK (In Billions)<br />

RPK and ASK (In Percentage)<br />

40<br />

RPK, ASK and PLF Growth Rates<br />

(Jun 04 to May 05)<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

-10<br />

J<br />

J<br />

J<br />

J<br />

RPK, ASK and PLF<br />

(Jun 04 to May 05)<br />

RPK<br />

ASK<br />

PLF<br />

A<br />

S<br />

2004<br />

O<br />

N<br />

D<br />

J<br />

M<br />

2005<br />

RPK<br />

ASK<br />

PLF<br />

80<br />

60<br />

40<br />

20<br />

0<br />

A M<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

PLF (In Percentage)<br />

PLF (In Percentage Points)<br />

-10<br />

A S O N D J F M A M<br />

2004 vs. 2003 2005 vs. 2004<br />

F<br />

Despite the percentage point improvements,<br />

the PLFs of the three carriers in May were<br />

still below the 70% mark.<br />

Carriers reporting PLFs higher than<br />

70% were Philippine <strong>Airlines</strong> (81.5%), EVA<br />

Air (78%), China <strong>Airlines</strong> (75.9%), Cathay<br />

Pacific (75.7%), Asiana <strong>Airlines</strong> (72.2%)<br />

and Korean Air (71.2%).<br />

CARGO<br />

In contrast with passenger traffic,<br />

freight traffic fell 1.4% in freight tonne<br />

kilometres (FTKs). This was partly due<br />

to weaker traffic on trans-Pacific routes.<br />

May’s capacity increase, up 3.6%, was<br />

more modest compared with the previous<br />

two months. This factor helped to mitigate<br />

the deterioration in load factor, down 3.2<br />

percentage points to 65%.<br />

Individually, Dragonair’s FTKs grew<br />

45.8%, boosted by additional services<br />

introduced during the past year. Cathay<br />

Pacific +7.2%, Malaysia <strong>Airlines</strong> +4.8%<br />

and Asiana <strong>Airlines</strong> +2.1% also registered<br />

FTK growth. But while China <strong>Airlines</strong> and<br />

<strong>Singapore</strong> <strong>Airlines</strong> reported flat freight<br />

volumes, EVA Air, Japan <strong>Airlines</strong> and<br />

Korean Air had negative growth.<br />

Freight load factors (FLF) deteriorated<br />

for the majority of the carriers with the<br />

exception of Royal Brunei <strong>Airlines</strong>, Malaysia<br />

60 ORIENT AVIATION SEPTEMBER 2005


FTK Growth by Carrier<br />

Freight Load Factor<br />

Growth by Carrier<br />

PAX Growth by Carrier<br />

50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

0%<br />

15<br />

10<br />

5<br />

0<br />

40%<br />

30%<br />

20%<br />

10%<br />

0%<br />

-10%<br />

-10%<br />

-20%<br />

-30%<br />

BI BR CI CX GA JL KA KE MHNH OZ PR SQ TG VN<br />

-5<br />

-10<br />

BI BR CI CX GA JL KA KE MHNH OZ PR SQ TG VN<br />

-20%<br />

-30%<br />

-40%<br />

BI BR CI CX GA JL KA KE MHNH OZ PR SQ TG VN<br />

<strong>Airlines</strong>, Philippine <strong>Airlines</strong> and Thai<br />

Airways International. Carriers with FLFs<br />

in excess of 70% were Korean Air (78.1%),<br />

Asiana <strong>Airlines</strong> (74%), China <strong>Airlines</strong><br />

(72.2%), EVA Air (71.1%) and Dragonair<br />

(70.4%).<br />

Results of the 12 months<br />

to May 31, 2005<br />

PASSENGERS<br />

AAPA consolidated passengers carried<br />

and RPKs increased by 14.5% and 11.7%,<br />

respectively. Capacity expanded 10.5%,<br />

which resulted in a 0.8-percentage point<br />

improvement in load factor to 73.2%.<br />

FREIGHT<br />

AAPA consolidated FTKs moderated<br />

with an increase of 9.7% for the 12-month<br />

period. Capacity rose 10.7%, which resulted<br />

in a 0.6-percentage point decline in load<br />

factor to 66.7%.<br />

JUNE<br />

Preliminary AAPA traffic figures<br />

for June showed the total number of<br />

inter national passengers car ried by<br />

member airlines reached 10.6 million, an<br />

increase of 5.2% year-on-year. RPKs grew<br />

6.7% on a slower capacity increase of 6%,<br />

which resulted in a 0.5 percentage point<br />

improvement in PLF to 74.7%.<br />

International freight traffic in FTKs<br />

rebounded from May’s decline to 3.3%<br />

year-on-year growth in June. Capacity<br />

increases, however, outpaced FTK growth<br />

at 5.9%. Consequently, FLF deteriorated by<br />

1.7 percentage points to 66.6%.<br />

Commenting on the figures, AAPA<br />

FTK, FATK and Freight Load Factor<br />

(Jun 04 to May 05)<br />

FTK and FATK (In Billions)<br />

4<br />

J<br />

J<br />

FTK<br />

FATK<br />

FLF<br />

A<br />

S<br />

2004<br />

O<br />

N<br />

D<br />

J<br />

F<br />

M A<br />

2005<br />

80<br />

60<br />

40<br />

20<br />

0<br />

M<br />

FLF (In Percentage)<br />

director general, Andrew Herdman said:<br />

“The 7.5% g row th in the nu mber of<br />

international passengers carried in the first<br />

half of 2005 is quite encouraging and seems<br />

to indicate that travel demand is holding up<br />

well despite the impact of high oil prices.<br />

“Freight traffic growth has been more<br />

modest, with FTKs up only 3.4% for the<br />

first half of the year as a result of slower<br />

global economic growth.”<br />

FTK and FATK (In Percentage)<br />

25<br />

20<br />

15<br />

10<br />

5<br />

0<br />

-5<br />

-10<br />

J<br />

J<br />

E-mail: krislim@aapa.org.my<br />

FTK, FATK FLF Growth Rates<br />

(Jun 04 to May 05)<br />

FTK<br />

FATK<br />

FLF<br />

25<br />

20<br />

15<br />

10<br />

5<br />

0<br />

-5<br />

FLF (In Percentage Points)<br />

-10<br />

A S O N D J F M A M<br />

2004 vs. 2003 2005 vs. 2004<br />

<br />

<br />

<br />

SEPTEMBER 2005 ORIENT AVIATION 61


BUSINESS DIGEST<br />

AAPA MONTHLY INTERNATIONAL STATISTICS<br />

Summary of Consolidated Results (thousands)<br />

2004-5 RPK ASK PLF FTK FATK FLF RTK ATK PAX<br />

Jun 04 41,795,448 56,359,280 74.2% 4,105,388 6,007,392 68.3% 8,031,469 11,206,859 10,051<br />

Jul 04 46,030,885 60,141,484 76.5% 4,323,330 6,402,332 67.5% 8,638,722 11,935,667 11,027<br />

Aug 04 45,623,431 60,566,268 75.3% 4,100,539 6,289,565 65.2% 8,377,124 11,937,904 11,112<br />

Sep 04 41,777,823 57,554,816 72.6% 4,311,551 6,373,665 67.6% 8,220,096 11,660,016 10,091<br />

Oct 04 43,196,097 59,279,022 72.9% 4,666,657 6,707,738 69.6% 8,727,367 12,155,508 10,564<br />

Nov 04 42,236,307 57,951,761 72.9% 4,484,965 6,582,391 68.1% 8,446,650 11,903,779 10,614<br />

Dec 04 44,840,311 60,984,876 73.5% 4,314,997 6,439,015 67.0% 8,530,183 12,059,024 10,861<br />

Jan 05 45,106,106 60,896,230 74.1% 3,763,438 6,062,753 62.1% 7,999,409 11,742,067 10,473<br />

Feb 05 39,996,784 54,723,978 73.1% 3,565,824 5,465,310 65.2% 7,310,842 10,505,704 9,814<br />

Mar 05 43,992,820 60,071,821 73.2% 4,464,535 6,605,761 67.6% 8,593,356 12,152,816 10,720<br />

Apr 05 42,119,265 58,795,095 71.6% 4,204,155 6,338,316 66.3% 8,156,067 11,773,946 10,309<br />

May 05 42,123,950 61,030,566 69.0% 4,075,456 6,269,324 65.0% 8,024,522 11,911,530 10,181<br />

TOTAL 518,839,227 708,355,197 73.2% 50,380,836 75,543,561 66.7% 99,055,808 140,944,819 125,817<br />

2004-5 RPK ASK PLF FTK FATK FLF RTK ATK PAX<br />

Jun 04 54.9% 38.7% 7.7 17.1% 20.1% -1.8 32.8% 28.6% 77.2%<br />

Jul 04 23.8% 20.8% 1.8 21.5% 18.1% 1.9 22.6% 19.4% 28.5%<br />

Aug 04 10.1% 13.8% -2.6 13.8% 13.3% 0.3 12.0% 14.2% 13.6%<br />

Sep 04 9.0% 11.6% -1.8 15.7% 14.8% 0.5 12.3% 13.3% 11.3%<br />

Oct 04 9.5% 8.9% 0.4 12.7% 12.3% 0.2 11.3% 10.7% 11.2%<br />

Nov 04 7.9% 6.7% 0.9 8.7% 10.5% -1.1 8.3% 8.7% 12.5%<br />

Dec 04 6.0% 6.3% -0.3 11.9% 10.1% 1.1 9.1% 8.5% 7.9%<br />

Jan 05 2.9% 5.1% -1.6 13.4% 10.9% 1.4 8.3% 8.8% 2.0%<br />

Feb 05 6.7% 4.0% 1.8 -4.3% 0.8% -3.5 0.9% 2.4% 9.8%<br />

Mar 05 11.9% 7.5% 2.9 4.1% 8.8% -3.1 7.6% 8.4% 13.8%<br />

Apr 05 6.3% 5.6% 0.5 6.9% 7.0% -0.1 6.6% 6.5% 6.9%<br />

May 05 6.7% 5.9% 0.5 -1.4% 3.6% -3.2 2.2% 4.8% 8.0%<br />

GROWTH 11.7% 10.5% 0.8 9.7% 10.7% -0.6 10.7% 10.8% 14.6%<br />

CY RPK ASK PLF FTK FATK FLF RTK ATK PAX<br />

2000 465,781,253 622,785,732 74.8% 39,250,854 56,551,376 69.4% 83,062,077 113,639,233 106,313<br />

2001 449,997,481 632,484,230 71.1% 36,254,186 56,302,344 64.4% 78,370,595 114,075,864 105,860<br />

2002 471,599,221 633,726,957 74.4% 41,760,845 60,792,084 68.7% 86,388,889 118,421,507 112,506<br />

2003 424,867,398 610,926,830 69.5% 43,587,366 64,971,618 67.1% 83,402,125 121,028,734 98,875<br />

2004 505,242,763 692,635,360 72.9% 49,704,793 73,735,163 67.4% 97,093,807 137,542,532 122,012<br />

2005 3 213,338,925 295,517,690 72.2% 20,073,409 30,741,463 65.3% 40,084,197 58,086,062 51,497<br />

CY RPK ASK PLF FTK FATK FLF RTK ATK PAX<br />

2001 -3.4% 1.6% -3.6 -7.6% -0.4% -5.0 -5.6% 0.4% -0.4%<br />

2002 4.8% 0.2% 3.3 15.2% 8.0% 4.3 10.2% 3.8% 6.3%<br />

2003 -9.9% -3.6% -4.9 4.4% 6.9% -1.6 -3.5% 2.2% -12.1%<br />

2004 4 18.9% 13.4% 3.4 14.0% 13.5% 0.3 16.4% 13.6% 23.4%<br />

2005 3 6.8% 5.6% 0.8 3.5% 6.3% -1.7 5.1% 6.2% 8.0%<br />

Note: 1. The consolidation includes 16 participating airlines, including Dragonair.<br />

2. NZ do not participate in this report.<br />

3. Year-to-date (YTD) figures and comparison.<br />

4. 2000-2004 figures were revised to include Dragonair.<br />

62 ORIENT AVIATION SEPTEMBER 2005

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