Singapore Airlines - Orient Aviation
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Singapore Airlines - Orient Aviation
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COMMENT<br />
Identity crisis for Asia’s LCCs<br />
The development of Asia’s low-cost airline sector<br />
may be impressive, but it is clear that some<br />
players are now facing fundamental problems<br />
impacting on their ability to achieve forecast<br />
profit levels.<br />
Much of this has to do with high fuel costs, an<br />
uncontrollable burden on low-cost carriers (LCCs) as it is on<br />
all airlines. Secondly, for many, anticipated access to crucial<br />
markets, particularly China, has not been forthcoming.<br />
More significant, however, is the narrowing gap between<br />
the operating costs of LCCs and traditional legacy airlines.<br />
In the Asia-Pacific, that gap has always been lower than in<br />
Europe and the U.S.<br />
In recent years mainline operators have proved very<br />
successful at cutting their expenses and the gap has narrowed<br />
even further between the rival carriers.<br />
Some legacy airlines are close to being high-end LCCs<br />
themselves. This is crucial because many LCCs in the Asia-<br />
Pacific are competing directly with major airlines on primary<br />
trunk routes rather than seeking out secondary routes and<br />
creating new markets.<br />
This may prove to be a serious mistake. Struggling to<br />
fill seats, many LCCs are suffering an identity crisis. They<br />
are introducing frills, considering frequent flyer schemes<br />
or carrying cargo. They say they are “adding value”, but all<br />
of this introduces complexity to what should be a simple<br />
business model.<br />
Today, in the region, the term “low-cost carrier” has, in<br />
most cases, become a misnomer. Instead there is an array of<br />
variations on the theme, with more to come, including longhaul<br />
international LCCs.<br />
They range from the true, Ryanair-style AirAsia, to<br />
midstream Valuair, to China’s private carrier, Okay Airways,<br />
which, as a result of local regulation, is indistinguishable<br />
from traditional airlines, even to the extent of fare levels and<br />
inflight service.<br />
A comprehensive list of the region’s LCCs is almost<br />
impossible to compile because it is difficult to determine<br />
whether an airline is an LCC or not in the true sense of the<br />
concept.<br />
It is therefore difficult, at this stage, to forecast which of<br />
these models will ultimately succeed. What can be said with a<br />
great deal of confidence is that not all of them will survive.<br />
TOM BALLANTYNE<br />
Chief Correspondent<br />
The Association of Asia Pacific <strong>Airlines</strong>’ members and contact list<br />
Air New Zealand<br />
Chief Executive, Mr Ralph Norris<br />
VP Public Affairs and Group Communications,<br />
Mr Mike Tod<br />
Tel: (64 9) 336 2770 Fax: (64 9) 336 2759<br />
All Nippon Airways<br />
President and CEO, Mr Mineo Yamamoto<br />
Dep. Director, Public Relations, Mr Kaz Iwakata<br />
Tel: (81 3) 6735 1111<br />
Fax: (81 3) 6735 1115<br />
Asiana <strong>Airlines</strong><br />
President & Chief Executive,<br />
Mr Park Chan-bup<br />
Managing Director, PR, Mr Hong Lae Kim<br />
Tel: (822) 758 8161 Fax: (822) 758 8008<br />
Cathay Pacific Airways<br />
Chief Executive Officer, Mr Philip Chen<br />
Corporate Communications General Manager,<br />
Mr Alan Wong<br />
Tel: (852) 2747 8868 Fax: (852) 2810 6563<br />
China <strong>Airlines</strong><br />
President, Mr Philip Hsing-Hsiung Wei<br />
VP, Corp Comms, Mr Johnson Sun<br />
Tel: (8862) 2514 5750<br />
Fax: (8862) 2514 5754<br />
Dragonair<br />
Chief Executive Officer, Mr Stanley Hui<br />
Asst. General Manager, Corp. Communications<br />
Mrs Laura Crampton<br />
Tel: (852) 3193 3193 Fax: (852) 3193 3194<br />
EVA Air<br />
Chairman, Mr Steve Lin<br />
Executive VP, Group Public Relations,<br />
Mr K. W. Nieh<br />
Tel: (8862) 2500 1122 Fax: (8862) 2500 1523<br />
Garuda Indonesia<br />
President & CEO, Mr Emirsyah Satar<br />
VP Corporate Communications, Mr Pujobroto<br />
Tel: (6221) 231 2612<br />
Fax: (6221) 381 1486<br />
Japan <strong>Airlines</strong><br />
President, Mr Toshiyuki Shinmachi<br />
Director, International Public Relations,<br />
Mr Geoffrey Tudor<br />
Tel: (813) 5460 3109 Fax: (813) 5460 5910<br />
Korean Air<br />
Chairman and CEO, Mr Yang Ho Cho<br />
Senior VP, Corporate Communications,<br />
Mr Jun Jip Choi<br />
Tel: (822) 2656 7065 Fax: (822) 2656 7288/89<br />
Malaysia <strong>Airlines</strong><br />
Chairman, Dato’ Dr Mohamed Munir Abdul Majid<br />
Asst Gen Mgr, Int’l Affairs, Germal Singh Khera<br />
Tel: (603) 2165 5137<br />
Fax: (603) 2161 0558<br />
Philippine <strong>Airlines</strong><br />
President, Mr Jaime Bautista<br />
VP Corporate Communications,<br />
Mr Rolando Estabilio<br />
Tel: (632) 817 1234 Fax: (632) 817 8689<br />
Qantas Airways<br />
Managing Director and CEO, Mr Geoff Dixon<br />
Head of Corporate Communications,<br />
Belinda de Rome<br />
Tel: (612) 9691 4773 Fax: (612) 9691 4187<br />
Royal Brunei <strong>Airlines</strong><br />
Chairman, Pehin Dato Paduka Haji Hazair<br />
Chief Executive, Mr Peter Foster<br />
Tel: (673 2) 229 799<br />
Fax: (673 2) 221 230<br />
<strong>Singapore</strong> <strong>Airlines</strong><br />
Chief Executive Officer,<br />
Mr Chew Choon Seng<br />
VP Public Affairs, Mr Stephen Forshaw<br />
Tel: (65) 6541 5880 Fax: (65) 6545 6083<br />
Thai Airways International<br />
President, Mr Kanok Abhiradee<br />
Director, PR,<br />
Mrs Sunathee Isvarphornchai<br />
Tel: (662) 513 3364 Fax: (662) 545 3891<br />
Vietnam <strong>Airlines</strong><br />
President and CEO, Mr Nguyen Xuan Hien<br />
Dep Director, Corp Affairs,<br />
Mr Nguyen Huy Hieu<br />
Tel: (84-4) 873 0928 Fax: (84-4) 827 2291<br />
SEPTEMBER 2005 ORIENT AVIATION 5
September 2005<br />
CONTENTS<br />
O R I E N T A V I AT I O N V O L U M E 1 2 , I S S U E 1 0<br />
COVER STORY<br />
28 BAPTISM OF FIRE<br />
JAL Group’s new boss, Toshiyuki Shinmachi, was<br />
faced with major problems when he moved into the<br />
Japan <strong>Airlines</strong>’ ‘hot seat’ in April, including a lapse<br />
in safety standards that caused uproar in Japan.<br />
But the no-nonsense chief executive has wasted no<br />
time in implementing an aggressive campaign to<br />
restore the carrier’s fortunes.<br />
MAIN STORY<br />
18 The Asia-Pacific’s low-cost carriers<br />
(LCCs) are feeling the pinch with<br />
survival the name of the game<br />
Also:<br />
26 India going LCC crazy<br />
CHINA INTERVIEW<br />
34 The head of United Eagle <strong>Airlines</strong>,<br />
China’s first private carrier, Kai Duell,<br />
sets out her goals<br />
EXECUTIVE INTERVIEW<br />
38 BA chief and former<br />
boss of both Cathay<br />
Pacific and Ansett<br />
Australia, Sir Rod<br />
Eddington, bids<br />
farewell to the<br />
aviation business<br />
ENGINEERING & MAINTENANCE<br />
44 Airbus out to woo top names for<br />
MRO ‘club’<br />
INFORMATION TECHNOLGY<br />
46 Garuda, Lufthansa Systems lock into<br />
joint venture deal<br />
HELICOPTERS<br />
48 A need to kick-start China’s market<br />
8 ORIENT AVIATION SEPTEMBER 2005
SPECIAL REPORT<br />
AIRPORT AND AIRLINE SECURITY UPDATE<br />
52 Airports ‘flawed’. Experts call for<br />
consolidation or responsibilities<br />
56 Baggage screening: U.S. playing<br />
catch-up<br />
NEWS<br />
10 THAI president stripped of management control<br />
11 Hong Kong, Macau start-ups routes battle<br />
11 Chinese carriers confirm B787 orders<br />
12 China gives green light to foreign pilots<br />
12 HAECO breaks ground for second hangar<br />
14 AAPA appoints new commercial director<br />
16 Rocketing fuel prices dull financial results of<br />
Cathay Pacific, <strong>Singapore</strong> <strong>Airlines</strong> and Japan <strong>Airlines</strong><br />
REGULAR FEATURES<br />
5 Comment<br />
57 Call for better integration<br />
of biometric ID<br />
58 Neither man nor machine<br />
can win security battle<br />
alone<br />
59 Airports ‘more at risk<br />
from terrorists’<br />
60 Business Digest – Freight traffic slows<br />
Association of Asia Pacific <strong>Airlines</strong> Secretariat<br />
PUBLISHED BY<br />
WILSON PRESS HK LTD<br />
GPO Box 11435 Hong Kong<br />
Tel: Editorial (852) 2865 1013<br />
Fax: Editorial (852) 2865 3766<br />
E-mail: orientav@netvigator.com<br />
Website: www.orientaviation.com<br />
Chief Executive<br />
Barry Grindrod<br />
E-mail: orientav@netvigator.com<br />
Publisher<br />
Christine McGee<br />
E-mail: cmcgee@netvigator.com<br />
Chief Correspondent<br />
Tom Ballantyne<br />
Tel: (612) 9638 6895<br />
Fax: (612) 9684 2776<br />
E-mail: tomball@orientaviation.com<br />
Special Correspondents<br />
Charles Anderson<br />
Tel: (852) 2809 2209<br />
E-mail: charlesanderson@orientaviation.com<br />
David Fullbrook<br />
Tel: (852) 2865 1013<br />
E-mail: orientav@netvigator.com<br />
China<br />
Sophie Yu<br />
Tel: (852) 2865 1013<br />
Photographers<br />
Rob Finlayson, Graham Uden, Andrew Hunt<br />
Design & Production<br />
ü design + production<br />
Colour Separations<br />
Twinstar Graphic Arts Co.<br />
Printing<br />
Hop Sze Printing Company Ltd.<br />
ADVERTISING<br />
South East Asia and Pacific<br />
Shirley Ho<br />
Tel: (852) 2865 1013<br />
Fax: (852) 2865 3966<br />
E-mail: shirley@orientaviation.com<br />
The Americas / Canada<br />
Barnes Media Associates<br />
Ray Barnes<br />
Tel: (1 434) 927 5122<br />
Fax: (1 434) 927 5101<br />
E-mail: barnesrv@charter.net<br />
Europe & the Middle East<br />
REM International<br />
Stephane de Rémusat<br />
Tel: (33 5) 34 27 01 30<br />
Fax: (33 5) 34 27 01 31<br />
E-mail: sremusat@aol.com<br />
New Media & Circulation Manager<br />
Leona Wong Wing Lam<br />
Tel: (852) 2865 1013<br />
Fax: (852) 2865 3966<br />
E-mail: leonawong@orientaviation.com<br />
Suite 9.01, 9/F, Kompleks Antarabangsa<br />
Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia<br />
Tel: (603) 2145 5600 Fax: (603) 2145 7500<br />
E-mail: ushav@aapa.org.my<br />
Director General: Andrew Herdman<br />
Commercial Director: Beatrice Lim<br />
Technical Director: Martin Eran-Tasker<br />
© All rights reserved<br />
Wilson Press HK Ltd., Hong Kong, 2005<br />
The views expressed in this magazine are not necessarily<br />
those of the Association of Asia Pacific <strong>Airlines</strong>.<br />
SEPTEMBER 2005 ORIENT AVIATION 9
REGIONAL ROUND-UP<br />
THAI cash crisis;<br />
Kanok stripped of<br />
management control<br />
The board of Thai Airways International<br />
(THAI), faced with a<br />
third quarter loss (to June 30) of<br />
4.78 billion baht (US$117 million), has<br />
appointed a special committee headed by<br />
a board director and suspended the management<br />
authority of the popular president,<br />
Kanok Abhiradee, until November.<br />
In a statement issued after the board met<br />
in August, the THAI chairman, Wanchai<br />
Sarathul, said Somchaineuk Engtrakul, a<br />
former permanent secretary in the national<br />
Ministry of Finance, is running the committee,<br />
which includes Kanok, THAI<br />
board members, government officials and<br />
independent advisers.<br />
The financier now holds ultimate managerial<br />
responsibility at the Bangkok-based<br />
flag carrier. Thailand’s finance ministry<br />
owns 54% of THAI.<br />
The carrier’s escalating losses have been<br />
primarily caused by high fuel costs, foreign<br />
exchange losses and a drop-off in traffic on<br />
some routes after the Boxing<br />
Day tsunami. Fuel purchases<br />
now account for 30% of<br />
THAI’s total operating costs.<br />
Foreign exchange losses of<br />
2.72 billion baht were booked<br />
in the third quarter.<br />
A bigger loss was avoided<br />
by THAI reversing 2.08 billion<br />
baht of income tax payments<br />
it made on earnings in<br />
the first half of the fiscal year.<br />
THAI posted a net profit<br />
of 4.43 billion baht in the<br />
first nine months down 49%<br />
on 2004.<br />
“We are not sacking Kanok here,”<br />
Somchaineuk said after the crisis board<br />
meeting in August. But the board deemed<br />
that the company’s situation is now quite<br />
critical as performance kept getting weaker.<br />
THAI president, Kanok<br />
Abhiradee: “not sacked”<br />
“We need to adjust our management structure<br />
to increase efficiency and speed up the<br />
decision-making process,” he said.<br />
After a term of three<br />
m o n t h s , t o e x p i r e i n<br />
November, the crisis management<br />
committee will consider<br />
Kanok’s position and<br />
decide if it will dissolve as an<br />
entity. It could also establish<br />
itself as a permanent part of<br />
the THAI management chain<br />
or set up another type of<br />
review mechanism to assist<br />
in running the carrier.<br />
Kanok was appointed<br />
president of the airline in<br />
May 2002.<br />
At the time of the decision,<br />
the airline’s vice-president finance,<br />
Kaweephan Ruangphka, was transferred<br />
to the human resources division. The<br />
head of THAI’s audit depar t ment,<br />
Ngamnit Sombatpibool, has succeeded him.<br />
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10 ORIENT AVIATION SEPTEMBER 2005
To add to THAI’s woes, the country’s<br />
prime minister, Thaksin Shinawatra,<br />
has confirmed the opening of the new<br />
Suvarnabhumi International Airport, to<br />
the south of Bangkok, originally scheduled<br />
to open this month, could be delayed by up<br />
to 10 months.<br />
Meanwhile, THAI has received its<br />
International Air Transport Association<br />
Operational Safety Audit (IOSA). IOSAs<br />
are presented to airlines which achieve specific<br />
global standards of efficiency and quality<br />
safety in all major areas of airline operations<br />
including flight operations, operational<br />
control, aircraft engineering and maintenance,<br />
cabin operations, aircraft ground<br />
handling, cargo and operational security.<br />
Hong Kong, Macau<br />
start-ups route battle<br />
The gradual liberalizing of Hong<br />
Kong’s aviation structure, once<br />
a very stable regulatory environment<br />
for its major carrier, Cathay Pacific<br />
Airways and regional carrier, Dragonair,<br />
is provoking some bitter battles for rights<br />
to routes amongst the start-ups recently<br />
granted Air Operating Certificates.<br />
Hong Kong Express, 51%-owned by<br />
casino magnate and property developer,<br />
Stanley Ho, launched out of Hong Kong last<br />
month with a charter service to Taichung in<br />
Taiwan.<br />
With its leased fleet of four Embraer<br />
170 jets, it intends to begin schedule services<br />
from Hong Kong to Guangzhou in<br />
September, to Hangzhou in October and to<br />
Nanjing in December. Two other Chinese<br />
cities, Chongqing and Ningbo, will be added<br />
to the carrier’s network in April next year.<br />
Hong Kong Express chief executive,<br />
Andrew Tse, said his airline would<br />
also manage a new Macau-based carrier,<br />
Golden Dragon <strong>Airlines</strong>, which also is<br />
partly owned by Stanley Ho. It has been set<br />
up to bring regional visitors to the casinos<br />
of new Asian gambling mecca, Macau. In a<br />
separate battle, Oasis Hong Kong, a lowcost<br />
carrier whose business plan was based<br />
on operating long-haul services to Europe<br />
and the U.S. has put off its proposed third<br />
quarter launch date after its application for<br />
traffic rights to fly to several European cities<br />
was successfully challenged by another<br />
Hong Kong airline, CR Airways and the<br />
holding company of WOW! Macau, Eagle<br />
<strong>Aviation</strong>, Oasis said.<br />
Chinese airlines<br />
confirm B787 order<br />
Air China, China Eastern <strong>Airlines</strong>,<br />
Shanghai <strong>Airlines</strong> and Xiamen<br />
<strong>Airlines</strong> will be the recipients of 42<br />
B787 Dreamliner aircraft following the signing<br />
in Beijing of a US$5 billion deal between<br />
Boeing, the airlines and the China <strong>Aviation</strong><br />
Supplies Import and Export Co.<br />
In January, the parties to the final<br />
purchase signed a framework agreement for<br />
60 Dreamliners for six airlines, but China<br />
<br />
IF I CANT FIND A CLEAR OWNER OF<br />
A PROBLEM, I BECOME THE OWNER.<br />
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SEPTEMBER 2005 ORIENT AVIATION 11
REGIONAL ROUND-UP<br />
Southern <strong>Airlines</strong> and Hainan <strong>Airlines</strong><br />
were not involved in the final contract.<br />
Air China has said it will take 15 of the<br />
aircraft following approval of the deal by its<br />
majority shareholder, the China National<br />
<strong>Aviation</strong> Holding Corp. (51.6% ). The<br />
Beijing-based carrier said the B787s would<br />
begin arriving at its home base from 2008<br />
and would be utilized on long-haul routes to<br />
Australia, Europe and North America. The<br />
remaining B787s will be divided between<br />
China Eastern <strong>Airlines</strong> (15), Shanghai<br />
<strong>Airlines</strong> (9) and Xiamen <strong>Airlines</strong> (3).<br />
China gives green<br />
light to foreign pilots<br />
by Chinese carriers after obtaining flight<br />
licences in China.”<br />
The regulations are catching up with<br />
reality.<br />
Several mainland carriers, including<br />
Shenzhen <strong>Airlines</strong> and Hainan <strong>Airlines</strong>,<br />
have employed expatriate pilots because<br />
they do not have enough experienced cockpit<br />
crew, particularly captains, to fly the new<br />
airplanes they have ordered.<br />
The first of China’s private airlines to<br />
begin flying, Okay <strong>Airlines</strong>, already has<br />
recorded another first in its short history.<br />
Daniela Schmidt, 25, a Swiss national, is<br />
reported to be the first foreign female to be<br />
employed as a pilot at a scheduled Chinese<br />
carrier.<br />
The Civil <strong>Aviation</strong> Administration<br />
of China (CAAC) has revised its HAECO builds<br />
regulations to allow foreign pilots to<br />
second hangar<br />
fly with Chinese airlines.<br />
Said the director of the CAAC’s Flight The H o n g K o n g A i r c r a f t<br />
Standards Department, Rao Shaowu: Engineering Company (HAECO)<br />
“Overseas pilots will be able to be employed will build a second aircraft mainte-<br />
<br />
nance hangar, covering 13,000 sq. metres,<br />
and a new maintenance office at Hong Kong<br />
International Airport. The HK$320 million<br />
(US$42 million) facility is due for completion<br />
in late 2006 or early 2007.<br />
It will be able to simultaneously accommodate<br />
two wide-bodied aircraft for heavy<br />
checks as well as modification and maintenance<br />
work.<br />
Separately, HAECO has announced an<br />
interim profit of HK$289 million to June<br />
30, an increase of 25% over the same period<br />
in 2004.<br />
Said chief executive, P. K. Chan:<br />
“Originally, airlines tried to keep everything<br />
in-house.<br />
“But today they recognize maintenance,<br />
repair and overhaul activities are a cost base<br />
and it is a burden to them. We have also<br />
changed.<br />
“We are starting to diversify into inventory<br />
management, technical management<br />
and engineering design and higher value<br />
services.”<br />
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12 ORIENT AVIATION SEPTEMBER 2005
REGIONAL ROUND-UP<br />
SHORTTAKES<br />
CARGO>> All Nippon Airways is<br />
completing negotiations for the sale of its<br />
27.6% share of Nippon Cargo <strong>Airlines</strong><br />
to majority shareholder, Nippon Yusen<br />
Kaisha (NYK). The manufacturer of the<br />
ARJ21, AVIC 1 Commercial Aircraft<br />
of China, is considering production of a<br />
cargo version of its ARJ21. China <strong>Airlines</strong><br />
is now flying a Taipei-Vienna cargo route<br />
twice a week using a B747-400F. Japan<br />
<strong>Airlines</strong> will introduce its first B767-300<br />
freighters into its fleet from April 2007<br />
after it confirmed an order for three of the<br />
aircraft and three B767-300ER passenger<br />
jets with U.S. manufacturer, Boeing.<br />
Federal Express, the Memphis head<br />
quartered air express operator will build<br />
a US$150 million air cargo and logistics<br />
complex at the new Baiyun International<br />
Airport in Guangzhou. Fedex rival, Atlantabased<br />
UPS has signed a Memorandum of<br />
Understanding with Shanghai Airport<br />
authorities to have a dedicated express<br />
hub operating in the Chinese commercial<br />
capital by 2007, as part of a US$500<br />
million investment strategy for China from<br />
2005-08.<br />
FLEETS>> Fast-expanding Taiwanese<br />
carrier, EVA Air, has received the first of<br />
12 B777-300ERs and B777-200LRs from<br />
Boeing, in a purchase valued at US$1.49<br />
billion.<br />
MROs>> Korean Air has received the<br />
first of 27 United <strong>Airlines</strong> B747-400s it<br />
will put through heavy maintenance and<br />
parts overhaul at the airline’s maintenance<br />
complex in Gimhae. The five-year contract is<br />
valued at US$12 million per year.<br />
ROUTES>> Cathay Pacific Airways<br />
will introduce a second daily Hong<br />
Kong-Jakarta service on November 1. In<br />
December, the Hong Kong-based carrier<br />
will commence a fourth daily service to<br />
London from its home base. The launch date<br />
will coincide with the 25th anniversary of<br />
Cathay Pacific’s first flight to London. Thai<br />
Airways International will commence<br />
flying to Moscow and Johannesburg<br />
from Bangkok three times a week in<br />
November and December respectively.<br />
The airline also plans to launch services<br />
to Berlin, Hiroshima and Manchester in<br />
the next two years. THAI began its three<br />
times a week flights between Bangkok<br />
and Madrid in August. All Nippon<br />
Airways is now operating two charter<br />
services daily from Tokyo’s Haneda<br />
Airport to Seoul’s Gimpo Airport.<br />
Japan <strong>Airlines</strong> also has increased its<br />
charter flights between Tokyo Haneda<br />
and Gimpo to twice daily from August<br />
1. Gulf Air inaugurated Bangkok- Dublin<br />
flights three times a week in August.<br />
Qantas Airways will begin services<br />
between Sydney and Beijing, three<br />
times a week from January 9. The carrier<br />
intends to increase the service to daily<br />
by 2007. In November, the carrier will<br />
add a fourth service each week between<br />
Sydney and Shanghai, with the intention<br />
of introducing daily flights on the route<br />
also in 2007.<br />
AAPA appoints new<br />
commercial director<br />
The Association of Asia Pacific<br />
<strong>Airlines</strong> (AAPA) has appointed a<br />
new commercial director, Beatrice<br />
Lim (pictured right).<br />
Ms Lim was previously a senior air<br />
transport manager with the Civil <strong>Aviation</strong><br />
Authority of <strong>Singapore</strong> (CAAS) where her<br />
responsibilities included international relations, governmentto-government<br />
air services negotiations and the development of<br />
various aspects of aviation policy.<br />
Reporting to AAPA director general, Andrew Herdman,<br />
she will represent the interests of the organization and its 17<br />
member airlines on a wide range of commercial and other nontechnical<br />
issues, working closely with carriers and other aviation<br />
industry stakeholders.<br />
Commenting on Ms Lim’s previous experience working<br />
in both the public and private sectors of the aviation industry,<br />
Herdman said: “Beatrice brings a broad knowledge of aviation<br />
policy issues as well as fresh ideas on meeting the challenges<br />
that lie ahead.”<br />
Prior to joining CAAS, Ms Lim was legal counsel with<br />
<strong>Singapore</strong> Technologies Aerospace, specializing in commercial<br />
agreements relating to aircraft maintenance and support<br />
activities.<br />
She holds a Bachelor of Law honours degree from the<br />
National University of <strong>Singapore</strong> and was admitted to the<br />
<strong>Singapore</strong> Bar in 1996. An avid traveller, she is fluent in English,<br />
Mandarin, Cantonese and French.<br />
14 ORIENT AVIATION SEPTEMBER 2005
BUSINESS ROUND-UP<br />
Rocketing fuel prices hit<br />
Cathay Pacific’s interim profit<br />
Cathay Pacific Airways chairman, David Turnbull<br />
(pictured right), described the first half of the airline’s<br />
2005-06 fiscal year “as the worst six months for the carrier<br />
since SARS” and said rocketing fuel prices caused the pain.<br />
Reporting an interim net profit for the current fiscal year of<br />
HK$1.67 billion (US$214.9 million), a decline of 5.7% over last<br />
year’s result of $1.77 billion for the same six months, Turnbull said<br />
fuel costs had accounted for 27.9% of total net operating costs for<br />
the period., up from 21.8% a year earlier.<br />
Fuel costs now exceeded staff costs as the largest single<br />
expense at the carrier, Cathay Pacific said. As a result of this trend,<br />
the airline’s board will increase its fuel hedging from the current<br />
15% of operating costs.<br />
Said Turnbull: “While forward bookings<br />
are encouraging, the high price of fuel,<br />
which could dampen world growth, may<br />
well make it difficult for us to achieve a similar<br />
result in the second half.” He added: “Our policy is to get up to a<br />
third of our fuel costs hedged. It is a security if things go wrong.”<br />
All Cathay Pacific passengers pay a fuel surcharge of HK$332<br />
per long-haul leg and HK$86 on short-haul journeys, but the airline<br />
said surcharge revenue only partially offset fuel costs.<br />
Passenger demand and cargo volume for the six months<br />
improved by 14.5% and 10.2% respectively over the same period<br />
in 2004. At the same time, passenger and cargo capacity rose<br />
12.2% and 12.7% respectively.<br />
Record traffic, but<br />
fuel hits bottom line<br />
<strong>Singapore</strong> <strong>Airlines</strong> (SIA) said its first<br />
quarter profit to June 30 declined by<br />
7.9%, to S$234.6 million (US$141.1 million)<br />
in the first quarter of its fiscal year to June<br />
30, from S$254.7 million in the same period<br />
in 2004.<br />
SIA said the profit fall was caused by the<br />
high cost of fuel despite continuing strong<br />
passenger demand: a record for the airline<br />
of 4.02 million passengers for any quarter in<br />
SIA’s operating history.<br />
Group revenue rose 12% over the same<br />
quarter last year to S$3.04 billion from S$2.72<br />
billion. Mid-year, SIA said it had hedged a<br />
third of its fuel costs at US$54 per barrel and<br />
would increase fuel hedging to 60% of its<br />
operating requirements if necessary. At press<br />
time, fuel per barrel was US$66 per barrel.<br />
Fuel costs rose to S$892 million, an<br />
increase of 58% over the same quarter a year<br />
ago and accounted for 32% of SIA costs for<br />
the period, compared to 23% of total airline<br />
costs in the first three months of 2004.<br />
SIA has issued Request for Proposals (RFP)<br />
for up to 20 mid-size and ultra long-haul jets.<br />
ANA, JAL struggle<br />
to meet targets<br />
All Nippon Airways (ANA) reported<br />
a decline in profit for its first fiscal<br />
quarter of 2005-06 while Japan<br />
<strong>Airlines</strong> (JAL) managed to narrow its<br />
losses for the quarter by 2.38 billion yen<br />
to 38.38 billion yen compared to the same<br />
quarter in 2004.<br />
ANA said its group net profit fell to 2.16<br />
billion yen (11%) from 2.43 billion yen, for<br />
the fiscal quarter to June 30, and attributed<br />
the profit drop to a special loss on asset sales.<br />
ANA said “it had a fairly good start” to<br />
the fiscal year with group operating profit<br />
increasing from 8.87 billion yen to 11.76<br />
billion yen (up 33%).<br />
At JAL, a company spokesman said revenue<br />
from both domestic and international<br />
flights had not met its predictions, a trend<br />
partly attributed to anti-Japanese protests<br />
in China during the quarter reported. JAL<br />
also said a series of safety incidents at the<br />
carrier might have caused a passenger dropoff,<br />
although this was difficult to substantiate<br />
for now.<br />
Revenue increased by 5%, from 479.31<br />
billion yen to 503.38 billion yen for the quarter,<br />
but operating expenses, largely fuel<br />
price increases, produced an operating loss<br />
of 32.04 billion yen compared to a loss of<br />
30.26 billion yen in the same three months<br />
last year.<br />
16 ORIENT AVIATION SEPTEMBER 2005
MAIN STORY<br />
Tough times: Jetstar Asia and Valuair have announced they<br />
have merged as competition intensifies in the low-cost sector<br />
As budget airlines continue to launch across the<br />
region there is evidence the low-cost model,<br />
Asia-Pacific style, is undergoing fundamental<br />
change. In a highly competitive market<br />
consolidation is in the wind as some players<br />
struggle to turn in profits – or just survive.<br />
FEELING TOM BALLANTYNE reports<br />
THE PINCH<br />
When news broke in late<br />
July that Qantas Airways’<br />
<strong>Singapore</strong>-based lowcost<br />
subsidiary, Jetstar<br />
Asia, would merge with<br />
rival budget operator Valuair, it hardly surprised<br />
industry observers.<br />
Nor did it shock them that <strong>Singapore</strong><br />
<strong>Airlines</strong>’ no-frills affiliate, Tiger Airways,<br />
was seeking a partner to set up a second base<br />
outside <strong>Singapore</strong>.<br />
Business is getting tough in the low-cost<br />
carrier (LCC) sector and, for most participants,<br />
profits have been hard to come by.<br />
In the words of Tony Fernandes, chief<br />
executive of Malaysia-based LCC market<br />
leader, AirAsia: “Some of these carriers<br />
are spreading themselves so thin it is<br />
desperation time ... it’s pretty clear there are<br />
some desperate men out there.<br />
“When jet fuel hits $70 a barrel and<br />
you are doing seat sales to the extent they<br />
are – and everyone knows everyone’s cost<br />
structure – you know they are struggling to<br />
fill planes.”<br />
Fernandes is not the only LCC chief<br />
‘Despite the difficulties, LCCs<br />
in the Asia-Pacific region<br />
are buying new aircraft in<br />
unprecedented numbers’<br />
to recognise the pressure is on and the<br />
budget airline sector in the Asia-Pacific is<br />
undergoing some fundamental changes.<br />
Brett Godfrey, chief executive of<br />
Australia’s Virgin Blue, told <strong>Orient</strong> <strong>Aviation</strong><br />
that LCCs were “evolving”.<br />
He now describes Virgin Blue as a “New<br />
World carrier”, the only “modular” airline<br />
in the world.<br />
“By modular, I mean we are offering very<br />
cheap seats, but you can trade up,” said the<br />
airline chief.<br />
“If you want to have a lounge you can pay<br />
for it and come in. If you want valet parking<br />
you can have it. I see us as being a modular<br />
airline that offers products that allow you to<br />
18 ORIENT AVIATION SEPTEMBER 2005
each the level of a traditional carrier if that<br />
is what you want.”<br />
Even a frequent flyer programme –<br />
anathema to the traditional LCC – is on the<br />
agenda.<br />
Times have changed and airlines have to<br />
adjust to market demand, said Godfrey.<br />
He made it clear his carrier’s evolvement<br />
is a tactic designed to position Virgin Blue<br />
as a competitor to full-service Qantas rather<br />
than as an LCC competing with the big<br />
airline’s budget offshoot, Jetstar.<br />
The aim is to carry both leisure traffic<br />
looking for bargain basement fares and<br />
corporate flyers willing to pay extra for the<br />
frills – all in the same aircraft.<br />
Industry officials across the region<br />
have similar views and one LCC chief has<br />
even warned the basic, no-frills genre –<br />
the traditional business model of Europe’s<br />
Ryanair or America’s Southwest – has little<br />
future in Asia.<br />
“Simple, no-frills offerings will no longer<br />
be competitive. Generic LCCs will need to<br />
consider an improved value proposition<br />
to remain in the game,” said Udom<br />
Tantiprasongchai, chairman of Thailand’s<br />
<strong>Orient</strong> Thai <strong>Airlines</strong> and owner of LCC<br />
One-Two-Go.<br />
“Given the current market situation on the<br />
cost side and the cut-throat price war, it is<br />
unlikely the business model will work.”<br />
A nd rew D r ysd ale, A sia - Pacif ic<br />
regional director for<br />
the International Air<br />
Transport Association<br />
(IATA) also believes<br />
s o m e L C C s w i l l<br />
fail and others will<br />
consolidate, although<br />
he said newcomers<br />
will appear.<br />
He is convinced the<br />
model is changing. “If<br />
you look at Europe, you<br />
see a blurring between<br />
traditional airlines and<br />
LCCs. We are seeing<br />
that happen here, but it is<br />
occurring at a faster rate<br />
than it did in Europe,”<br />
said Drysdale.<br />
“Already there are<br />
carriers in the middle,<br />
h a l f way b e t we e n<br />
LCCs and traditional<br />
airlines. Valuair is a<br />
perfect example. We<br />
are beginning to see<br />
‘ Simple, no-frills<br />
offerings will no longer<br />
be competitive’<br />
Udom Tantiprasongchai<br />
chairman, <strong>Orient</strong> Thai <strong>Airlines</strong><br />
parent company of<br />
LCC One-Two-Go<br />
them moving more<br />
rapidly towards the<br />
middle.”<br />
Andrew Herdman,<br />
director general of<br />
the Association of<br />
Asia Pacific <strong>Airlines</strong><br />
(AAPA) agreed, and<br />
said there would<br />
inevitably be some<br />
failures.<br />
“ E s t a b l i s h e d<br />
car riers have been<br />
driving up their cost<br />
efficiencies, improving<br />
their performance and<br />
the cost differentials<br />
between the established<br />
carriers and the new<br />
entrants are narrowing.<br />
We have to see how it<br />
evolves, but in Europe<br />
t h e r e h a v e b e e n<br />
failures. That’s just<br />
the market working, that’s what happens in<br />
other industries as well.”<br />
Said Peter Negline, regional transport<br />
analyst for JP Morgan Securities: “The prolific<br />
growth of airlines in the low-cost space does<br />
concern us a little bit.” Before the segment<br />
could establish itself and see a long-term<br />
future, failures were expected, he added.<br />
Valuair, said Negline, proved his point. The<br />
airline was failing and<br />
shareholders sought<br />
and found a buyer for<br />
the business.<br />
Even well- established<br />
players such as<br />
AirAsia and Virgin<br />
Blue are feeling the<br />
pinch.<br />
Both have warned<br />
shareholders income<br />
this year will not live up<br />
to expectations. Virgin<br />
Blue’s net profit fell 13%<br />
in the year to June 30.<br />
The bottom line was hit<br />
by sluggish demand,<br />
increased competition<br />
‘ Some [LCC] carriers are<br />
spreading themselves so<br />
thin it is desperation time’<br />
Tony Fernandes<br />
chief executive, AirAsia<br />
and a 60% rise in fuel<br />
costs.<br />
“It was a very, very<br />
tough year for us. We<br />
came down a peg in<br />
our expectations,”<br />
said chief executive<br />
Godfrey after taking<br />
delivery of his carrier’s<br />
50th B737 Next<br />
Generation aircraft in<br />
late July in Seattle.<br />
In Southeast Asia,<br />
the Jetstar/Valuair<br />
merger is a clear<br />
attempt to turn two<br />
unprofitable operations<br />
into a money-spinner.<br />
While described as a<br />
merger, the two carriers<br />
will continue to operate<br />
as two brands under a<br />
newly formed holding<br />
company, Orange Star,<br />
chaired by Qantas<br />
chief executive, Geoff<br />
Dixon.<br />
Dixon said the two<br />
carriers “will operate in<br />
their own right for the<br />
foreseeable future, with<br />
little or no change to the<br />
service offered by either airline”. Their<br />
eight aircraft will continue to offer multiple<br />
daily flights to nine destinations.<br />
Capital of US$36.3 million will be pumped<br />
into the new entity, mostly from Jetstar. The<br />
remaining amount is likely to be provided by<br />
Valuair shareholders.<br />
Insiders have told <strong>Orient</strong> <strong>Aviation</strong> it is<br />
likely that Valuair will be ultimately absorbed<br />
into Jetstar and disappear as a brand.<br />
The merger came just days after Kuala<br />
Lumpur-based AirAsia abandoned a US$12<br />
million bid for Valuair. AirAsia’s Fernandes<br />
said a deal with Valuair was something “that<br />
AirAsia looked at and we walked away from<br />
because we were not interested in getting into<br />
a bidding war”.<br />
The shuffling among <strong>Singapore</strong>’s budget<br />
operators may not signal a dot.com boomstyle<br />
collapse, but it sends out a strong<br />
message that structural change is being<br />
forced on many new entrants as they juggle<br />
with the unique complexities of low-cost<br />
operations that Asia-Pacific conditions are<br />
throwing up.<br />
Three major factors are prompting a<br />
reassessment of strategies:<br />
• LCC operating costs are rising, mainly as<br />
a result of fuel prices<br />
• Regulatory hurdles are preventing them<br />
winning critical air rights they need to<br />
enter some lucrative markets<br />
• Legacy airlines have been so successful<br />
cutting costs, they are able to effectively<br />
compete with LCCs on ticket prices<br />
SEPTEMBER 2005 ORIENT AVIATION 19
MAIN STORY<br />
In the face of these challenges, many<br />
LCCs are seeking new market niches that will<br />
secure stable income. They are introducing<br />
“frills”, hoping to lure customers away from<br />
the legacy carriers.<br />
Other carriers besides Virgin Blue are<br />
even considering frequent flyer schemes.<br />
They are dabbling with plans for entry onto<br />
long-haul routes to Europe and the U.S. and<br />
increasingly looking towards share issues<br />
and initial public offerings to raise the capital<br />
they need to survive and expand. And they<br />
are bringing in new technology that allows<br />
them, for the first time, to interact and codeshare<br />
with traditional full-service carriers.<br />
T he changes a re occu r r i ng on a<br />
fragmented landscape. Since Virgin Blue<br />
and AirAsia set the regional LCC wheels in<br />
motion in 2000 and 2001 respectively, there<br />
has been a low-cost stampede. Today, there<br />
are over 30 LCCs operating in the region,<br />
seven of them owned by legacy airlines, with<br />
at least 11 more planning to launch flights in<br />
the next 12 months.<br />
India is the hot spot, with new LCCs<br />
emerging at an unprecedented rate. In<br />
China, there are plans for several new<br />
budget operators, but they are struggling to<br />
implement a true LCC model in the face of<br />
the local regulatory regime.<br />
Despite the difficulties, LCCs in the<br />
Asia-Pacific region are buying new aircraft<br />
‘We are trying to give people<br />
the opportunity to fly direct<br />
to secondary airports. This<br />
is not about stealing traffic<br />
from the major flag carriers’<br />
Tony Davis<br />
chief executive, Tiger Airways<br />
in unprecedented numbers.<br />
Among orders in the past six months<br />
were 100 A320s for AirAsia, 60 B737s for<br />
Indonesia’s Lion Air and eight A320s for<br />
Tiger Airways, as well as big purchases from<br />
two Indian operators. Yet-to-fly IndiGo has<br />
ordered 100 A320s and Kingfisher is buying<br />
five Airbus A330s, five A350s and five A380s<br />
(see India LCC crazy, page 26).<br />
Whether growth sustains this increase<br />
in capacity in the next few years remains<br />
to be seen. “If we look around the region<br />
it is fair to say, in broad brush terms, not<br />
every country has welcomed LCCs. There<br />
are still regulatory hurdles to be dismantled<br />
before we will see them emerge in a true<br />
adherence to the low-cost model,” said JP<br />
Morgan’s Negline.<br />
“Countries like Thailand, Malaysia,<br />
Indonesia (in a domestic context), India<br />
and certainly Australia and New Zealand<br />
are very warmly welcoming LCCs. China,<br />
Hong Kong, <strong>Singapore</strong>, the Philippines<br />
and Japan have shown a tendency towards<br />
liberalization in that regard, but the realities<br />
have yet to catch up. We have yet to see fullyfledged<br />
businesses emerging in earnest. As<br />
yet, Korea and Taiwan have not made any real<br />
visible moves in that direction.”<br />
LCC operations in the region are erratic.<br />
In many cases, budget airlines are not<br />
competing against each other, but against<br />
national flag carriers on capital city trunk<br />
routes such as Bangkok-<strong>Singapore</strong> and Kuala<br />
Lumpur- Hong Kong.<br />
Tony Davis, chief executive of Tiger<br />
Airways, pointed out that from <strong>Singapore</strong>,<br />
Valuair and Jetstar Asia have four routes<br />
Cooperation not confrontation for Thais<br />
By Dave Fullbrook<br />
in Bangkok<br />
Defying the sceptics, all three Thai low-cost carriers are still<br />
flying, still competing, still growing. However, reflecting<br />
tough conditions, airlines are now discussing steps to<br />
stabilise the market, ease head-to-head competition and improve<br />
cooperation.<br />
One-Two-Go is adding eight Boeing MD-80s to its fleet of jets;<br />
Thai AirAsia another two Boeing 737-300s to its fleet of eight, while<br />
Nok Air, Thai Airways International’s (THAI) offspring, continues<br />
to fly four 737-300s.<br />
Thailand’s three budget carriers already coordinate their fuel<br />
surcharges. <strong>Orient</strong> Thai/One-Two-Go and Thai AirAsia have an<br />
agreement to transfer passengers to each other’s services in the event<br />
of delays or cancellations. A similar arrangement is in effect between<br />
Nok Air and its parent THAI.<br />
In August, the low-cost airlines plus THAI, Bangkok Airways, PB<br />
Air and Phuket Air met to discuss joint measures to blunt the impact<br />
of rising jet fuel prices and other costs. They agreed to develop a<br />
multilateral arrangement for transferring passengers stranded by<br />
late departures or cancellations.<br />
THAI is reiterating promises to withdraw to just domestic trunk<br />
routes, four years after first announcing plans to drop most domestic<br />
services, from which it only makes losses. Should THAI overcome<br />
significant political obstacles to drop most domestic services, the<br />
low-cost airlines plus PB Air will pick up many, but not all of them.<br />
If they can operate those routes profitably in these costly times, even<br />
stimulate traffic, their survival chances will rise.<br />
Carriers are also looking to coordinate schedules to ensure<br />
departures are more evenly spaced, which they hope will result in<br />
better load factors.<br />
THAI executives have often stressed cooperation over competition,<br />
although that has not always been borne out in reality. Still, given<br />
the pressures facing the industry, such cooperation or cartel-like<br />
arrangements stand a better chance of sticking now.<br />
The Thai economy is experiencing a soft patch, largely due to<br />
higher oil prices and the downturn in tourist arrivals. However,<br />
economic fundamentals remain sound, with massive infrastructure<br />
spending by the government likely to perk up the economy from<br />
next year.<br />
Even so, three budget carriers plus four other airlines make<br />
for a crowded domestic market, leaving question marks over their<br />
medium-term futures.<br />
20 ORIENT AVIATION SEPTEMBER 2005
MAIN STORY<br />
while Tiger has nine. “On the four routes<br />
the other airlines operate they go to principal<br />
airports and overlap with the major carriers.<br />
So on <strong>Singapore</strong>-Hong Kong, in addition to<br />
Cathay Pacific and <strong>Singapore</strong> <strong>Airlines</strong> and<br />
whatever fifth freedom operators there are,<br />
you have Jetstar and Valuair.”<br />
Davis said the LCC business should not be<br />
about cannibalising existing markets. “We are<br />
trying to create new markets. We are trying<br />
to give people the opportunity to fly direct to<br />
secondary airports. This is not about stealing<br />
traffic from the major flag carriers,” he said.<br />
In the Philippines, for example, Tiger<br />
flies to Clark airport and not Manila’s main<br />
Ninoy Aquino international terminal. “This<br />
is about going into markets that are not so<br />
economically attractive to major carriers<br />
and airports early in their evolution, to create<br />
more opportunities and stimulate new traffic<br />
growth by offering people fares they would<br />
otherwise not be able to obtain.”<br />
He also accuses rivals of straying from the<br />
LCC model. “When we were first developing<br />
Tiger Airways as a business model LCCs<br />
were very much the same. What we have<br />
done is establish Tiger as the low-fare airline.<br />
Our competitors on the LCC front are very<br />
much positioning themselves as mid-frills,<br />
or slightly closer to the traditional airline<br />
model,” said Davis.<br />
One of the reasons for the Jetstar Asia/<br />
Valuair merger is that route rights appear to<br />
be creating major problems for some carriers.<br />
Jetstar failed in its bid to win clearance to<br />
fly to crucial markets such as China and<br />
Indonesia. It had planned to have eight A320s<br />
flying by November, but has had to lease four<br />
to Turkish carrier AtlasJet, otherwise they<br />
would be sitting unused on the ground.<br />
“This fleet size was based on our<br />
ability to fly to a number of destinations,<br />
including ports in Indonesia and China,”<br />
said chief executive Ken Ryan. “However,<br />
the <strong>Singapore</strong> Government has been unable<br />
to ensure traffic rights awarded to Jetstar<br />
Asia can operate to countries such as<br />
China and Indonesia.” He said the carrier is<br />
experiencing “excellent” loads on its existing<br />
routes and forward bookings are good.<br />
AirAsia is another carrier that has<br />
had route rights problems. Its Indonesian<br />
subsidiary, AWAIR, had to abort the launch<br />
of flights between <strong>Singapore</strong> and Jakarta as a<br />
result of an air treaty disagreement between<br />
<strong>Singapore</strong> and Indonesia.<br />
“It is definitely an issue,” said IATA’s<br />
Drysdale. “The rate at which LCCs are<br />
growing has probably surprised governments.<br />
‘Already there are carriers in<br />
the middle, half way between<br />
LCCs and traditional airlines.<br />
Valuair is a perfect example<br />
of that’<br />
Andrew Drysdale<br />
Asia-Pacific regional director, IATA<br />
The expansion of LCCs is outpacing the<br />
expansion of air rights. It takes governments<br />
time to reach new agreements. However, I am<br />
confident this issue will be resolved.”<br />
In China, hopeful start-ups hardly fit<br />
the LCC mould. The country’s first private<br />
airline to take off, Okay Airways, has ticket<br />
prices virtually the same as traditional rivals<br />
and cabin service, including inflight meals,<br />
are akin to normal airline service.<br />
“There are many insurmountable obstacles<br />
to operating low-cost flights in the current<br />
environment,” the airline’s president, Liu<br />
Jieyin, told local media.<br />
Landing fees and import tariffs are fixed<br />
in China. This means private companies<br />
‘We came down a peg in our<br />
expectations [in 2004]’<br />
Brett Godfrey<br />
chief executive, Virgin Blue<br />
have no control over a significant amount of<br />
total operating costs, which, until recently<br />
when the Civil <strong>Aviation</strong> Administration of<br />
China (CAAC) ended the China <strong>Aviation</strong> Oil<br />
Holding’s monopoly on the sale of jet fuel,<br />
could have been as high as 80%.<br />
When Shanghai-based Spring <strong>Airlines</strong><br />
launched in July with widely-publicised<br />
US$25 airfares – massively undercutting<br />
the $99 charged by other airlines on the same<br />
routes – the heavy discounts did not last for<br />
long. Within a week the carrier was forced to<br />
raise prices by $12 after protests to the CAAC<br />
from competing full-service airlines.<br />
JPMorgan’s Negline said while LCCs<br />
grab media attention it needs to be kept in<br />
perspective.<br />
“We have the basis for LCCs in terms of<br />
population and economics, but we cannot<br />
forget the nature of the incumbents. The<br />
incumbents in Asia and the Pacific have<br />
very significant dynamics compared to the<br />
U.S. and Europe. The very powerful balance<br />
sheets of a number of major regional carriers<br />
gives them the wherewithal to determine the<br />
outcome of what happens in the low-cost<br />
arena,” he said.<br />
Negline believes LCCs have yet to earn<br />
a place at the table. “We are finding private<br />
equity investors very willing to chase<br />
down investment opportunities, but their<br />
optimism has yet to be matched with very<br />
solid, sustainable, long-term earnings (by<br />
LCCs),” he said.<br />
Negline added there was no escaping the<br />
fact that 50% of governments in the region<br />
have substantial equity interests in their<br />
national flag carriers. “That creates vested<br />
interests that will obviously distort the<br />
playing field at some point,” he said.<br />
Many planned start-ups are straying<br />
from the recognised LCC model. China’s<br />
22 ORIENT AVIATION SEPTEMBER 2005
MAIN STORY<br />
Chengdu-based United Eagle <strong>Airlines</strong><br />
(former SIA chief executive Dr Cheong<br />
Choong Kong is deputy chairman) insists<br />
it does not want to be labelled with a “nofrills”<br />
tag.<br />
“We don’t want to be identified in<br />
the marketplace as another low-cost carrier.<br />
“We are a service driven airline,” said<br />
company secretary, Hu Wen Bin.<br />
Vietnam’s Pacific <strong>Airlines</strong> – <strong>Singapore</strong>’s<br />
state investment arm Temasek is in the<br />
process of taking a 30% stake in the carrier<br />
– is typical of the new approach.<br />
Losing money as a traditional operator,<br />
it will be repackaged. The aim, according<br />
to Pacific director, Luong Hoai<br />
Nam, is to be a “value-based”<br />
airline, which will differ from a<br />
traditional LCC by providing food<br />
and entertainment, but at reduced<br />
prices.<br />
Oasis Hong Kong <strong>Airlines</strong>, with<br />
its planned launch in November now<br />
delayed, has decided that while it<br />
will be low-cost, it will not be shorthaul.<br />
With Dragonair founder, Steve<br />
Miller, at the helm, it plans to use three<br />
leased Boeing B747-400s to operate<br />
to Europe and later to the U.S.<br />
Miller has said the only frills<br />
will be meals and passengers will<br />
be charged for alcohol and in-flight<br />
entertainment. There will be no frequent<br />
flyer programme. However, at press time,<br />
Oasis was said to be re-thinking its longhaul<br />
plans.<br />
Nearby, the planned WOW! Macau is<br />
targeting Asian, European and Middle<br />
Eastern routes.<br />
Marrying low-cost and long-haul is<br />
not confined to newcomers. Virgin Blue’s<br />
Godfrey confirmed the Australian domestic<br />
carrier is considering U.S. flights. Qantas<br />
CEO Dixon told <strong>Orient</strong> <strong>Aviation</strong> offshore<br />
flights are on the cards for its domestic<br />
subsidiary LCC, Jetstar.<br />
Dixon will not name prospective routes,<br />
but signalled they will not necessarily be<br />
confined to regional destinations. India’s<br />
Kingfisher is another new airline that has<br />
big ambitions on long-haul routes, having<br />
ordered w id ebody A i r bu s<br />
aircraft including A380s.<br />
As they re-think where they<br />
fly, many LCCs have already<br />
introduced “frills”, but generally<br />
charge for the services.<br />
Jetstar Asia and Pacific Blue,<br />
the New Zealand subsidiary of<br />
24 ORIENT AVIATION SEPTEMBER 2005<br />
Virgin Blue, are among those to introduce<br />
portable “Video-on-Demand”. Virgin Blue<br />
is planning to introduce inflight television.<br />
There is some disagreement over these<br />
“frills”. AirAsia’s Fernandes has no doubts.<br />
“I’m dead against it. Look at AirAsia three<br />
years ago. Look at AirAsia now. We are<br />
exactly the same. You are confusing the model<br />
and introducing complexity,” he said.<br />
His view is far from universal. Tiger<br />
Airways’ Davis considered it a fundamental<br />
issue for LCCs, but said if it brought in extra<br />
revenue and could increase profitability<br />
“then I think it is fair game”. Tiger is looking<br />
at some options for increasing revenue.<br />
Virgin Blue is an interesting example<br />
of an LCC in transition. Since Australian<br />
transport conglomerate, Patrick Corporation,<br />
took majority control earlier this year there<br />
has been a significant shift in its approach.<br />
Even chief executive Godfrey, a veteran<br />
of the LCC business, said the Patrick<br />
involvement is “taking us from a leisure<br />
player to being a serious new world airline,<br />
or a value-based proposition, as opposed to<br />
a cheap-as-chips carrier”.<br />
Virgin Blue plans to pull in business<br />
passengers with new airport lounges,<br />
refundable fares, priority check-in, improved<br />
on-time performance, frequency of flights<br />
and new routes.<br />
“If Jetstar’s going to try and eat your<br />
lunch, you have to take some of Qantas’<br />
dinner,” quipped Godfrey. While Virgin<br />
‘ The very powerful balance sheets of a number<br />
of major regional carriers gives them the<br />
wherewithal to determine the outcome of what<br />
happens in the low-cost arena’<br />
Peter Negline<br />
regional transport analyst for JP Morgan Securities<br />
Blue will continue with a user-pays strategy<br />
– resisting “giving away hot foods and<br />
newspapers” – it wanted to raise awareness<br />
it could compete with the full-service Qantas<br />
offering.<br />
Virgin Blue has also done something<br />
no other LCC has been able to achieve:<br />
establish a code-share with a traditional<br />
legacy airline.<br />
This is thanks to breakthrough technology<br />
that allows LCCs to link into the more<br />
complex traditional reservation systems<br />
used by big carriers.<br />
The system has major implications<br />
because it will allow budget operators to<br />
Not all start-ups want to be low-cost<br />
operations. China’s United Eagle <strong>Airlines</strong><br />
says it is very much “service driven”<br />
link with legacy airline passenger feed.<br />
Other carriers are striving to lower costs<br />
and improve revenue flow by increasing<br />
involvement in subsidiary businesses.<br />
AirAsia has embarked on an aggressive<br />
plan to boost ancillary income to support<br />
revenue by launching Go Hostel, Go Car, Get<br />
a Room, Go Holiday, air space advertising<br />
and charter flights.<br />
Information technology is seen as a<br />
critical element in the LCC struggle to keep<br />
costs down. Even computer software giant<br />
Microsoft is getting into the act.<br />
Five Asia-Pacific LCCs – Tiger Airways,<br />
Nok Air, Valuair, AirAsia and Jetstar Asia<br />
– are using Microsoft Business Solutions<br />
(MBS) to lower costs by integrating systems<br />
that run operations, distribution, customer<br />
relationship management and even a frequent<br />
flyer programme (if they have<br />
one). LCCs also hope low-cost<br />
terminals due to come into<br />
service at three of the region’s<br />
airports – <strong>Singapore</strong>, Kuala<br />
Lumpur and Seoul – could save<br />
at least 30% of LCC operating<br />
costs.
MAIN STORY<br />
India goes LCC crazy<br />
If the growth of Asia’s low-cost airline<br />
market has been phenomenal in recent<br />
years, India seems set to outpace it<br />
by a country mile. But not everyone is<br />
over-excited about jumping in early for<br />
a piece of the pie.<br />
Tom Ballantyne reports<br />
When Indian low-cost<br />
newcomer Spicejet<br />
prepared to launch<br />
earlier this year it<br />
tapped into a sleeping<br />
demand for cheap air tickets. In just 24 hours<br />
before its first flight in May, it took 37,000<br />
bookings for seats that were going at a third of<br />
the price of full-service rivals, governmentowned<br />
Indian <strong>Airlines</strong> and privately run Jet<br />
Airways and Air Sahara.<br />
While Spicejet is not India’s first lowcost<br />
carrier (LCC) – Air Deccan has been<br />
operating for two years – its arrival marked<br />
a new phase in India’s budget boom.<br />
Quickly followed by highly ambitious<br />
Kingfisher and an LCC offshoot of national<br />
flag carrier Air India, Air India Express,<br />
there are more to come.<br />
Yet another newcomer, IndiGo, has been<br />
officially announced. It will begin taking<br />
delivery of aircraft late next year. Also on<br />
the drawing board are up to eight others,<br />
including Go Air, Indus One and Air One.<br />
What is interesting about some of the<br />
new carriers is not so much that they are<br />
appearing in rapid succession, but the scale<br />
of their planned operations.<br />
Kingfisher is not aiming to remain a<br />
domestic minnow. It began flying in India in<br />
April with the first of 14 Airbus A320 family<br />
jets it has on order. But at the Paris Air Show<br />
in June it announced a US$7 billion order<br />
for five Airbus A330s, five A350s and five<br />
A380s.<br />
Owned by India’s biggest brewer (the<br />
airline is named after its beer brand), the<br />
UB Group, it has declared its intention<br />
to be the country’s biggest private airline<br />
by 2010. Also in Paris, IndiGo, owned by<br />
travel group, InterGlobe Enterprises, handed<br />
Airbus an order worth US$6 billion for 100<br />
A320 jets!<br />
No one seems to be in any doubt India can<br />
Kingfisher <strong>Airlines</strong> owner, Vijay Mallya: looking to cash in on India’s vast<br />
number of new air travellers by 2010<br />
cope with this growth. Airbus chief operating<br />
officer, customers, John Leahy, described it<br />
as one of the world’s most promising markets<br />
and said market forecasts predict 100 million<br />
new consumers will become potential air<br />
travellers in the country by 2010.<br />
Kingfisher owner, Vijay Mallya, is even<br />
more optimistic.<br />
“If you look at the emerging India, by<br />
2010 there will be a new generation of<br />
consumers of about 150 million,” he told a<br />
recent press conference.<br />
“Who are these people? These are<br />
youngsters who are earning money out of<br />
information technology, biotechnology,<br />
entrepreneurs. People who have a much<br />
greater propensity to spend than when I<br />
was young.”<br />
Last year, about 19 million people travelled<br />
by air in India, a fraction of the billion-plus<br />
population.<br />
The Indian Government has projected<br />
20% annual growth in air travel over the next<br />
five years alone. The Indian aircraft fleet is<br />
expected to rise from 150 aircraft now to 400<br />
in the same period.<br />
Despite the prospects, there is concern<br />
the market will be flooded with capacity.<br />
Already, there have been vicious price wars<br />
that will do little for the economic viability<br />
of India’s airlines.<br />
When Spicejet launched with one-way<br />
fares as cheap as 99 rupees (US$2.27),<br />
incumbent, Air Deccan, fought back with<br />
tickets costing just one rupee.<br />
While its normal fares for major trunk<br />
routes are between US$70 and US$115,<br />
the pricing competition is almost certain to<br />
intensify as more seats have to be filled over<br />
coming years.<br />
Continuing liberalization of Indian<br />
aviation is expected to see a rising number of<br />
foreign low-cost operators flying into India<br />
to tap into the enormous forecast growth.<br />
However, one carrier that is not rushing<br />
to get rights in the near future is Malaysianbased<br />
AirAsia.<br />
Voicing the fears of many observers, chief<br />
executive, Tony Fernandes, said: “I think we<br />
will wait to pick up the pieces. We will see<br />
who is left after all this. There is going to be<br />
a bloodbath.<br />
“Airports are not ready for low-cost<br />
carriers in India. We are in no rush. It’s not<br />
about being first, it’s about doing it right.”<br />
Only time will tell if he is right.<br />
26 ORIENT AVIATION SEPTEMBER 2005
EXECUTIVE INTERVIEW<br />
Shaky profitability, a complex merger<br />
and a damaging series of safety<br />
incidents have forced Japan <strong>Airlines</strong><br />
to conduct a penetrating re-evaluation<br />
of its operations. New JAL Group<br />
president and chief executive,<br />
Toshiyuki Shinmachi, has mapped out<br />
an aggressive course of remedial action<br />
designed to provide sustainable<br />
returns for shareholders and revive<br />
JAL’s dented safety reputation.<br />
He spoke about his plans to<br />
TOM BALLANTYNE in Tokyo.<br />
BAPTISM<br />
OF FIRE<br />
JAL Group president and chief executive,<br />
Toshiyuki Shinmachi: merger with JAS<br />
has been a slow and difficult process<br />
28 ORIENT AVIATION SEPTEMBER 2005
When Toshiyuki Shinmachi<br />
was a boy, growing<br />
up in the seaside town<br />
of Zushi on the shores<br />
of Sagami Bay, about<br />
50 kilometres southwest of Tokyo, he liked<br />
nothing better than fishing in its calm<br />
waters. Now 62 and still living nearby, in the<br />
beautiful little city of Kamakura, there will<br />
clearly be little time for fishing in the next<br />
few years.<br />
Shinmachi took charge of Japan <strong>Airlines</strong><br />
(JAL) in April. He not only stepped into the<br />
aftermath of a safety crisis (see separate<br />
story), but he took charge of an aggressive<br />
business plan designed to push the world’s<br />
seventh largest carrier through one of the<br />
biggest transformations in its history. His<br />
aim is to make JAL lean, mean and, for<br />
virtually the first time, consistently profitable.<br />
Faced with the uncontrollable challenges<br />
– high fuel prices, terrorism threats, volatile<br />
economic conditions – confronting other<br />
carriers, JAL also has unique problems.<br />
A difficult and complex merger with<br />
one-time rival, Japan Air System (JAS) is<br />
still being consolidated. There is ongoing<br />
chronic congestion at Tokyo’s Narita<br />
airport, not to mention a massive U.S.<br />
airline presence on JAL’s home turf.<br />
In the past five years, income has been<br />
on a roller-coaster ride. Yet, in the next three<br />
years, Shinmachi has to slash staff numbers,<br />
rationalise the fleet, dump loss-making<br />
routes, make sure JAL’s international<br />
business is in the black and turn fragile<br />
group earnings into solid operating profits<br />
of more than US$900 million annually.<br />
This year alone the airline plans to<br />
cut $700 million from bottom line costs.<br />
Considering JAL’s operating income in the<br />
year to March 31 was a meagre $26.1 million,<br />
after a loss of $67.6 million the previous year,<br />
there is little doubt Shinmachi is facing the<br />
toughest challenge of his life.<br />
It is not going to be easy. The carrier’s<br />
new financial year has begun with a group<br />
net loss of $344.2 million in the first quarter<br />
to June 30. That was a slight improvement<br />
on the $365.7 million net loss in the same<br />
period last year, but clearly shows costcutting<br />
will have to be deep to turn around<br />
the carrier’s results.<br />
Again, fuel prices were a heavy burden,<br />
costing JAL $776.9 million in the latest<br />
quarter, up $194.9 million on the previous<br />
period in 2004. If fuel prices remain<br />
at current levels, fuel will cost JAL an<br />
additional $414 million in the current<br />
Japan <strong>Airlines</strong>: inherited aircraft types it<br />
did not want following the JAS merger<br />
financial year.<br />
JAL’s medium-term corporate plan<br />
– covering the three fiscal years ending<br />
March 31, 2008 – is aggressive because<br />
it has to be, he told <strong>Orient</strong> <strong>Aviation</strong>. “The<br />
situation was very serious, even for JAL,<br />
particularly starting from 2003 when we<br />
had the Iraq War, as well as SARS in 2003.<br />
“We had very heavy damage to revenue<br />
and traffic. This is, for us, the final<br />
restructuring medium-term plan. We have<br />
to [make sure we] reach the targets in order<br />
to survive and provide suitable returns to<br />
JAL Group stakeholders,” said the chief<br />
executive.<br />
The silver-haired Shinmachi, who has<br />
been with JAL since 1965 and has also spent<br />
more than 10 years in the cargo sector is a<br />
jovial and outgoing executive, seemingly at<br />
ease with those around him be it the media<br />
or members of JAL’s 43,800 workforce. He<br />
will need to be.<br />
JAL originally planned to trim personnel<br />
by 4,500 by March 2007. However, in the<br />
airline’s up-dated medium-range plan that<br />
target has been increased by 1,400 job cuts<br />
to 5,900 by March 2008, excluding pilots<br />
and flight attendants. Already, the once 62-<br />
strong board of directors has been slashed<br />
by 34% to 41.<br />
What is more, directors have taken salary<br />
cuts of between 20% and 30% depending<br />
on seniority. Shinmachi’s own pay was<br />
slashed 35% after the Ministry of Land,<br />
‘Simplification is a major<br />
target for us. The 14 aircraft<br />
types are configured in<br />
32 different ways. We will<br />
reduce that to 25.’<br />
Toshiyuki Shinmachi<br />
JAL Group president and<br />
chief executive<br />
Infrastructure and Transport ordered JAL to<br />
improve its business in March.<br />
As he trims the fat, Shinmachi will be<br />
trying, finally, to complete the JAL-JAS<br />
merger. This will involve outsourcing more<br />
functions, including some maintenance<br />
operations, wider use of information<br />
technology (IT) and the dumping of<br />
unprofitable routes.<br />
There will be added emphasis on cargo<br />
with more freighters joining the JAL fleet to<br />
serve new destinations.<br />
He has set uncompromising targets. In<br />
fiscal year 2005 (ending March 31, 2006),<br />
the aim is for a net profit of Y10 billion<br />
(US$91.8 million). By the end of the 2006-<br />
07 year, Shinmachi hopes to have turned the<br />
loss-making international passenger sector<br />
into profit. In the third year, the target is<br />
operating income of $918 million.<br />
Fleet reform is a high priority for<br />
JAL. The JAL/JAS merger resulted in<br />
efficiencies, but JAL inherited unwanted<br />
aircraft and types of aircraft. JAL has 277<br />
airplanes, a fleet comprising of 14 different<br />
types. “We are going to reduce that to 11<br />
types by the end of fiscal 2007, although we<br />
will end up with around the same number of<br />
aircraft,” said Shinmachi.<br />
“Simplification is a major target for us. We<br />
also have to reduce aircraft configurations.<br />
The 14 aircraft types are configured in 32<br />
different ways. We will reduce that to 25. It<br />
will improve efficiency.”<br />
DC-10s, Airbus A300B2/B4 jets and<br />
YS-11 turboprops will be retired. The same<br />
fate for older B747 aircraft and MD80s will<br />
be accelerated.<br />
Meanwhile, the order book is filling<br />
up. JAL has 30 Boeing B737NG (Next<br />
Generation) 700/800 single aisle jets on<br />
order, with 10 more options. It also is buying<br />
30 of the mid-sized B787 Dreamliners with<br />
20 options. From 2008, these will replace<br />
SEPTEMBER 2005 ORIENT AVIATION 29
EXECUTIVE INTERVIEW<br />
older B767 and A300 aircraft.<br />
For the very large Airbus A380 Shinmachi<br />
is keeping his options open. “This is a fine<br />
aircraft, but we don’t need it just now. We have<br />
been flying B747s with nearly 600 seats on<br />
domestic routes for more than 30 years and we<br />
currently operate 10 domestically.<br />
“We are gradually replacing them with<br />
more fuel-efficient B777-300 types, with<br />
472 seats. For competitive reasons we might<br />
consider the A380 on international routes<br />
if it proves to be successful in attracting<br />
customers. But we are not in a hurry,” he said.<br />
The JAL chief has already declared war<br />
on fuel prices, which account for 17% of the<br />
carrier’s flight operating costs.<br />
Last year it paid US$2.6 billion for fuel,<br />
18% up on the year before. As with all airlines,<br />
it is one of the biggest issues to be faced.<br />
“The price of jet fuel is still well above<br />
US$60 a barrel. We had estimated it would<br />
be around US$54.<br />
“But we have contingency plans and if<br />
we follow these plans we can cope, even<br />
if the price rises to $70 a barrel. We have<br />
strong hedging in place – around 50% of our<br />
fuel – and a detailed cost reduction plan,”<br />
he said.<br />
Unprofitable routes will be slashed.<br />
JAL will suspend flights from Fukuoka to<br />
Honolulu, Hong Kong and Seoul as well as<br />
all flights to Saipan from Kansai and Tokyo,<br />
and to Guam from Nagoya. Services from<br />
Kansai to Honolulu will<br />
be trimmed from twice to<br />
once daily.<br />
“We have this selfimposed<br />
mission of operating,<br />
even to the smaller<br />
destinations.<br />
But rising fuel costs<br />
and other factors means<br />
the business environment<br />
is very severe. Now, we<br />
have to look at these<br />
non-profitable routes and<br />
eliminate them,” he said.<br />
The merger with JAS<br />
has delivered one benefit:<br />
a well-balanced revenue<br />
structure. International<br />
passenger revenue is 38%<br />
of JAL’s total revenue<br />
with domestic passenger<br />
revenue 39%.<br />
Before the merger,<br />
said Shinmachi, JAL was<br />
over-exposed to the more<br />
volatile international<br />
30 ORIENT AVIATION SEPTEMBER 2005<br />
Japan Air System: merged with Japan <strong>Airlines</strong><br />
market. The revenue ratio from passenger<br />
traffic was about 70% from international<br />
and 30% from domestic business. That<br />
is now nearer 50-50. A well-balanced<br />
structure means greater financial stability,”<br />
he said.<br />
Nevertheless, the merger has been a<br />
slow and painful process. The originally<br />
planned structure of a JAL Group with<br />
two subsidiaries – JAL International and<br />
JAL Domestic – led to complications and<br />
duplication. Employees complained about<br />
poor organization and communication.<br />
In January, former CEO, Isao Kaneko,<br />
int roduced a plan to st reamline the<br />
CAREER TRACK<br />
Toshiyuki Shinmachi graduated from Tokyo’s<br />
Gakushuin University in March 1965 with a<br />
degree in politics and economics. He joined<br />
Japan <strong>Airlines</strong> (JAL) a month later.<br />
After working in various areas of the airline,<br />
including many years in the cargo division, he was<br />
appointed vice-president cargo sales, Japan region in 1995.<br />
In 1997 he was elected to the JAL board as a senior vice-president and<br />
by 2000 was a JAL managing director.<br />
With the start of the merger between Japan Air System and JAL in<br />
2002, Shinmachi was appointed senior managing director of Japan<br />
<strong>Airlines</strong> System Corporation (the holding company of the new airline), as<br />
well as senior managing director of Japan <strong>Airlines</strong>.<br />
In June last year he became president of Japan <strong>Airlines</strong> Corporation<br />
and president of JAL. He was promoted to chief executive officer of the<br />
JAL Group on April 1 this year.<br />
A keen sportsman, Shinmachi enjoys swimming and tennis, but says he<br />
has little time to pursue another interest – golf – these days. His cultural<br />
interests include the appreciation of joruri, the narrative chanting to<br />
musical accompaniment generally associated with the traditional Bunraku<br />
Puppet theatre. He is married with a 35-year-old son.<br />
management system to speed up decisionmaking,<br />
eliminate duplication and clarify<br />
responsibilities.<br />
The result will be the creation of a new<br />
company by unifying the holding company<br />
and the two main subsidiary airlines by<br />
March 31, 2007.<br />
Cargo revenue accounts for 11.9% of<br />
JAL’s overall income. The airline will be<br />
expanding its lucrative cargo business<br />
throughout the growth markets of Asia, in<br />
particular China.<br />
Shinmachi said JAL will enter the late<br />
night domestic cargo market, despite a<br />
delay of its planned introduction in midyear.<br />
B747-400 freighters<br />
will be added to the 10<br />
already in the fleet, as<br />
well as medium-sized<br />
freighters.<br />
Despite growing political<br />
tension between China and<br />
Japan, JAL expects a 135%<br />
growth in its Mainland<br />
business by 2008. In July,<br />
JAL began an extended<br />
code-share arrangement<br />
with Shanghai-based China<br />
Eastern <strong>Airlines</strong> (CEA)<br />
and now offers 247 weekly<br />
flights on 30 Japan-China<br />
routes, including codeshares.<br />
It also has code-shares to<br />
China with China Southern<br />
<strong>Airlines</strong> (CSA), Cathay<br />
Pacific Airways, Hainan<br />
<strong>Airlines</strong> and Xiamen <strong>Airlines</strong>.<br />
In June, JAL operated its first<br />
Chinese domestic codeshare,<br />
between Beijing
EXECUTIVE INTERVIEW<br />
and Chengdu, with Hainan.<br />
Both JAL and ANA are fully utilising<br />
capacity under the bilateral agreement<br />
between the two countries. If there was<br />
to be an expanded capacity ag reement ,<br />
Chinese airlines would want more slots<br />
at Tokyo, which are simply not available.<br />
“This could be a problem,” he added in an<br />
understatement.<br />
A solution is in sight, but not in the near<br />
term.<br />
Firstly, the extension of Narita’s<br />
second runway to 2,500 metres, from<br />
the existing 2,180 metres, to allow larger<br />
aircraft to use the international airport is<br />
being planned, but it is not expected to be<br />
completed until 2008. Secondly, a fourth<br />
runway will be available at Haneda, Tokyo’s<br />
domestic airport, in 2009, allowing a 40%<br />
expansion of capacity.<br />
While only Korean charter f lights<br />
o p e r at e t o H a n e d a now, Shinmachi<br />
is confident some scheduled international<br />
services will be allowed to use the near-city<br />
airport when the fourth runway opens.<br />
I n t he meant i m e, JA L i s t a k i ng<br />
advantage of the new Chubu International<br />
Airport, or Centrair, at Nagoya, for both<br />
international and cargo flights.<br />
JAL executives are reviewing the<br />
carrier’s global alliance policy. The airline<br />
has consistently remained independent,<br />
preferring to forge bilateral co-operative<br />
agreements (with 26 carriers).<br />
“It is working very well for us. But right<br />
now we are looking at whether there are<br />
additional benefits we can get from joining<br />
a global alliance,” he said.<br />
JAL also is keeping a close watch on<br />
moves towards consolidation, particularly<br />
in the U.S. “That will have some impact on<br />
the groupings and the members of global<br />
alliances,” he said.<br />
He is concerned about increasing moves<br />
by financially troubled U.S. operators to<br />
place additional capacity into Asia in an<br />
attempt to boost much-needed revenue.<br />
“We are experiencing over-capacity in the<br />
Pacific and it will intensify,” he said. “But<br />
the U.S. airlines have the rights to fly to and<br />
through Japan. There is nothing we can do<br />
about it.”<br />
When he does have some spare moments,<br />
one of Shinmachi’s great pleasures is<br />
walking the historic trails around his home<br />
at Kamakura.<br />
A perfect place, it would seem, to reflect<br />
on the challenges he will face in returning<br />
JAL to full health.<br />
Shinmachi moves<br />
fast on safety issues<br />
Any aviation executive will tell<br />
you that safety is the number one<br />
priority for an airline. So, how does<br />
a major operator like Japan <strong>Airlines</strong><br />
(JAL) react when it receives a public<br />
dressing down for safety lapses?<br />
The answer: Very quickly.<br />
When Asia’s largest carrier,<br />
Japan <strong>Airlines</strong>, received<br />
an embarrassing public<br />
rebuke from Tokyo<br />
a v i a -<br />
tion authorities earlier this year<br />
over a series of safety related<br />
incidents the company acted in<br />
typically Japanese fashion. In<br />
essence, highly respected JAL<br />
chair-man and chief executive,<br />
67-year-old Isao Kaneko,<br />
shouldered the blame and<br />
on April 1 stood down from<br />
his post. His replacement as<br />
CEO, 62-year-old Toshiyuki<br />
Shinmachi, who also became<br />
group president, has wasted no<br />
time attacking safety head on.<br />
Neither is he hiding from<br />
the fact that serious flaws<br />
had emerged in the airline’s<br />
safety systems. “We have<br />
analyzed the cause of the incidents and<br />
have formulated countermeasures to<br />
improve safety based on our findings.<br />
While the majority of the incidents were<br />
non-threatening, involving aircraft and<br />
component technical failures and reflecting<br />
day-to-day wear and tear of equipment<br />
common to all airlines, a small number<br />
involved human error and were serious<br />
breaches of basic safety. These we deeply<br />
regret,” he said.<br />
The findings of an in-house enquiry into<br />
the causes of the lapses revealed insufficient<br />
safety awareness, a lack of quick and accurate<br />
information-sharing and pressure to secure<br />
on-time performance (OTP) combined<br />
with pressure caused by time limitations.<br />
Also, there was a lack of communication<br />
between management and front offices, a<br />
Former JAL chairman<br />
and CEO, Isao<br />
Kaneko: stepped<br />
down after accepting<br />
responsibility for the<br />
carrier’s safety lapses<br />
result of the new corporate set-up following<br />
the integration of JAL and Japan Air System<br />
(JAS), completed in April last year.<br />
Executive board members, including the<br />
new president, have already visited more<br />
than 100 JAL offices in Japan and around<br />
the world to ensure safety is a constant and<br />
ongoing concern of all staff.<br />
The incidents that led to the highly<br />
unusual decision in March by the Japan<br />
Civil <strong>Aviation</strong> Bureau of the Ministry<br />
of Land, Infrastructure and Transport to<br />
publicly tell JAL to lift its<br />
safety game, included:<br />
• Use of inappropriate<br />
parts in a B747 freighter<br />
landing gear in January.<br />
• Failu re by pilot s to<br />
confirm air traffic control<br />
instructions at Shin Chitose<br />
Airport at Sapporo, also in<br />
January.<br />
• Failure by pilots to confirm<br />
ATC instructions at<br />
Incheon Airport in Korea<br />
in March.<br />
• Operating a domestic<br />
passenger flight with disarmed<br />
emergency slides in March.<br />
Publicity surrounding<br />
these events led to the<br />
reporting of other incidents, mostly posing<br />
no threats to passengers, but nevertheless<br />
damaging to JAL’s image. These included<br />
a B747 flight from Brazil, which landed at<br />
Sapporo after a pressure change triggered<br />
the release of oxygen masks.<br />
Another JAL jet bound from Nagoya to<br />
Manila, was re-routed to Kansai when its<br />
altimeter malfunctioned.<br />
In April, JAL joined 40 other carriers<br />
registered in the IATA Operational Safety<br />
Audit (IOSA) programme.<br />
Designed to assess the operational<br />
management and control systems of an<br />
airline, the audit covers over 700 operational<br />
standards and recommended practices.<br />
In the last two decades, Japan’s airlines<br />
have had a good safety record with no<br />
passenger fatalities.<br />
32 ORIENT AVIATION SEPTEMBER 2005
EXECUTIVE INTERVIEW<br />
Little Eagle,<br />
big ambitions<br />
It was a dream challenge for Beijingborn<br />
Kai Duell. After the comfort<br />
of Northwest <strong>Airlines</strong>, where she<br />
had worked in executive positions<br />
for two decades in almost every<br />
department, sharing her time between the<br />
U.S. and China, she was headhunted for a<br />
move to Chengdu, in the heart of China, to<br />
set-up China’s first fully privately-owned<br />
carrier, United Eagle <strong>Airlines</strong> (UEA).<br />
After one year of preparation UEA is now<br />
airborne and, backed by a board of directors<br />
that includes former <strong>Singapore</strong> <strong>Airlines</strong><br />
chief executive, Dr Cheong Choong Kong,<br />
China’s first female airline boss is happy<br />
with progress.<br />
GECAS is leasing three Airbus A319s<br />
to join UEA’s sole A320 by January, with<br />
perhaps six more by January 2007, flying<br />
on at least 20 routes. The carrier has only<br />
two at the moment. Freighters are also under<br />
consideration.<br />
<strong>Orient</strong> <strong>Aviation</strong> special correspondent<br />
DAVID FULLBROOK spoke to United<br />
Eagle’s chief executive.<br />
Q: After so many years at Northwest,<br />
how does running a small<br />
start-up airline in China compare?<br />
A: It’s very challenging, especially in<br />
China. We were the first company to be<br />
approved, before us there was no 100%<br />
privately-owned airline in China. When we<br />
welcomed the first aircraft I thought ‘wow’, I<br />
did not realise we would have accomplished<br />
so much in one year. Usually the average<br />
preparation time for a new airline is one or two<br />
years. So I think we have done quite well.<br />
Q: What do you enjoy most about<br />
running a start-up in a country like<br />
China, compared to working at<br />
Northwest?<br />
A: There were many occasions when<br />
I thought about how we should lay the<br />
foundation for this airline. I certainly could<br />
not just imitate the foreign model, but I also<br />
did not want to make it like a traditional<br />
Chinese enterprise. I wanted to find a new<br />
United Eagle <strong>Airlines</strong><br />
chief executive, Kai Duell:<br />
wanted to create a new<br />
airline model in China<br />
way, create a new model. Because it’s a<br />
new airline, we can do things differently,<br />
creatively, create our own branding and<br />
design. I think finally I’m able to put my<br />
years of experience to good use.<br />
Q: Is UEA a low-cost carrier in the<br />
Ryanair or JetBlue mould?<br />
A: It is not correct to link the private<br />
airlines to the low-cost airlines in China.<br />
United Eagle is not a low-cost airline because<br />
of the current cost structure in China, the<br />
direct operating costs do not allow a true<br />
low-cost airline to exist in China. Also<br />
Chinese customers do not totally accept the<br />
no-frills service.<br />
But in the future, with more deregulation<br />
and opening up to support low-cost airlines,<br />
they could exist. We position ourselves as a<br />
service-driven carrier, somewhere between<br />
a low-cost airline and a traditional airline.<br />
Focusing on safety and service, we are trying<br />
to minimise costs in many areas and have<br />
the flexibility to change later according to<br />
the market.<br />
Q: How would you describe the<br />
regulatory environment in China<br />
right now?<br />
A: We cannot see an overnight change.<br />
I can see and feel the energy and intent of<br />
government officials who want to open<br />
up this industry to more private capital<br />
investment, to risk-takers. After the three<br />
private airlines were approved, five or<br />
six more preparatory licences have been<br />
granted. That is an indication of the opening<br />
up of the market.<br />
Q: Are there any route restrictions<br />
for new airlines?<br />
A: The route approval is based on the<br />
airline business licence awarded b y t h e<br />
CA AC (Civ il Av iat ion Administration<br />
of China). The United Eagle licence is not<br />
restricted. I think the private airlines<br />
approved later may not get the same<br />
34 ORIENT AVIATION SEPTEMBER 2005
EXECUTIVE INTERVIEW<br />
licence as the first three. They may be<br />
restricted to branch routes, regional<br />
services or charters. We can apply<br />
for any route, but when we apply for<br />
a new route we need to go through an<br />
approval process.<br />
At the end of this year or next year,<br />
the CAAC will be more liberal in<br />
approving route applications. Certain<br />
markets might be more restricted, such<br />
as in the Shanghai area, because they<br />
are saturated. Some other markets,<br />
like the northeast or southwest, the<br />
market is there, but they need airlines<br />
to go there, to start flying, to develop<br />
the markets. The regulations will try<br />
to balance these needs. Soon the CAAC will<br />
issue a new policy regarding branch routes<br />
to encourage airlines to use smaller aircraft<br />
to develop those markets.<br />
Q: Are you planning to enter<br />
the Beijing-Guangzhou-Shanghai<br />
‘golden triangle’?<br />
A: We are now studying those routes. I<br />
believe that in those markets demand still<br />
exceeds supply, so we can enter with our<br />
lower costs and lower penetration costs. We<br />
focus on the yield management concept. As a<br />
new airline it is not reasonable to say we can<br />
sell our tickets above the average price.<br />
Q: Why do you think the government<br />
appears to be taking a fairly<br />
cautious approach to opening the<br />
market, certainly when compared<br />
to India or Indonesia?<br />
A: The government recognises the<br />
Chinese market needs to open up, but they<br />
Chief executive Kai Duell, talks to a pilot on board<br />
UEA’s A320<br />
are fairly cautious. Safety is a primary<br />
reason. Volume is growing faster in China<br />
than most parts of the world, 16% a year, but<br />
over 30% in the Chengdu area. With around<br />
100-150 aircraft being imported a year, it is<br />
necessary the CAAC regulates and controls<br />
the airlines’ desire to expand very quickly.<br />
There is a shortage of pilots in China. I<br />
don’t think they want to totally deregulate<br />
the market. They are not concerned about the<br />
shortage impact, but there is pressure from<br />
the big three [Air China, China Eastern,<br />
China Southern <strong>Airlines</strong>], which still<br />
consciously or unconsciously behave like<br />
monopolistic state-owned enterprises. But I<br />
have heard officials saying they should treat<br />
private and state-owned airlines the same as<br />
they are all contributing to the development<br />
of the market.<br />
Q : W h a t a r e t h e b i g g e s t<br />
challenges facing UEA?<br />
A: One area is pilot shortages,<br />
another is finding the right aircraft.<br />
There is a big shortage of second-hand<br />
aircraft. If you buy new, you have to<br />
wait 20 months at least.<br />
We recruited some pilots from<br />
other Chinese carriers and some are<br />
air force retirees. Also, we signed<br />
a contract with a foreign leasing<br />
company to hire foreign pilots [of its<br />
30 pilots UEA has several from the<br />
West]. We are also sending students<br />
to pilot training school. We are still<br />
actively recruiting.<br />
Q : W h a t a r e t h e m a i n<br />
opportunities for UEA?<br />
A: The CAAC has announced a new<br />
policy opening up the aviation environment,<br />
encouraging private investment in different<br />
aviation-related markets like airport<br />
construction. Under our licence we can<br />
operate any aviation-related business, it<br />
can even be a food company or aviation<br />
investment. But currently we still want to<br />
focus on our primary business, but, yes of<br />
course, we want to expand into other areas.<br />
Q: Where do you see the future<br />
of UEA?<br />
A: We need more capital injection<br />
to support our development. We need<br />
to find domestic or even international<br />
airline partners to open up our marketing<br />
possibilities. United Eagle has a very<br />
aggressive development plan. Within two<br />
years we want to look at expanding by<br />
introducing international cargo or passenger<br />
services.<br />
36 ORIENT AVIATION SEPTEMBER 2005
EXECUTIVE PROFILE<br />
Those who k now Si r Rod<br />
Eddington are certain of one<br />
thing; he will not be retiring<br />
when he returns to Australia.<br />
He is not the kind of man to<br />
spend his days by a quiet stream hoping the<br />
fish will bite.<br />
Neither will he be making any demands<br />
on his friends to call him anything other than<br />
just plain Rod.<br />
“I am humbled and honoured by the<br />
award,” he told <strong>Orient</strong> <strong>Aviation</strong>. “I do know<br />
it reflects not just on my efforts here at BA,<br />
but those of so many of our people.<br />
“Companies drive forward based on<br />
collective will, not just because one man<br />
believes the journey is necessary.”<br />
It is a response one might have expected of<br />
the modest, no-nonsense Sir Rod, who once<br />
explained his philosophy this way: “The<br />
plains of Siberia are littered with the bones<br />
of sled drivers who thought they would rest<br />
up for the night and that the pursuing wolves<br />
would do the same.”<br />
During his 26 years in the rarefied<br />
atmosphere of airline management – 14 of<br />
them as a CEO – trusting to luck that the<br />
chasing pack is having a break is something<br />
he never did in his airline career.<br />
The man who BA staff quickly dubbed<br />
“Skippy” (from a cult Australian television<br />
show featuring a kangaroo of that name) after<br />
his arrival in London, is simply entering a<br />
new phase of corporate life that will see him<br />
play a leading role in some of the world’s<br />
largest non-airline companies.<br />
Speaking exclusively to <strong>Orient</strong> <strong>Aviation</strong>,<br />
Sir Rod talked candidly about the primary<br />
reason he is leaving an industry he loves.<br />
“I want to go back to live in Australia.<br />
I have been outside Australia for over 30<br />
years,” he said. He has spent only three<br />
years of his working life in Australia, from<br />
1997-2000.<br />
“My little boy starts high school at the<br />
beginning of next year and while I am<br />
delighted my kids have had many of their<br />
primary school years in the U.K., I want them<br />
to be Australians.<br />
“That means I want them to have their<br />
high school years in Australia,” he said.<br />
While born in West Australia – current<br />
Federal Opposition leader Kim Beazley<br />
describes him as “one of the brightest blokes<br />
ever to leave these shores” – Sir Rod and his<br />
family will be settling in Melbourne,<br />
mainly because he has been appointed to<br />
the board of mining giant Rio Tinto, which<br />
is headquartered there.<br />
38 ORIENT AVIATION SEPTEMBER 2005<br />
Farewell,<br />
Sir Rod<br />
Knighted recently by Queen Elizabeth for services to civil aviation,<br />
outgoing British Airways (BA) chief executive and former head of<br />
both Cathay Pacific Airways and the now defunct Ansett Australia,<br />
Sir Rod Eddington, will leave the airline industry this month to<br />
pursue other interests. Most of all he is looking forward to moving<br />
back to his beloved Australia with his family.<br />
TOM BALLANTYNE reports.
He will continue to be a non-executive<br />
director on the boards of Rupert Murdoch’s<br />
News Corporation and John Swire and Co.<br />
Pty. Ltd. – an arm of Cathay Pacific owner,<br />
the Swire Group.<br />
But his ties with the U.K. transport<br />
industry will not be severed just yet.<br />
He has already begun a “substantial<br />
bit of work” for the British Government’s<br />
Department of Transport – at the request<br />
of the Chancellor of the Exchequer, Gordon<br />
Brown, and Transport Minister, Alistair<br />
Darling – on the country’s long-term<br />
transport infrastructure needs.<br />
Sir Rod will work full-time on that<br />
project until the end of the year<br />
and move to Melbourne at the<br />
end of January.<br />
“I’ll then have to scoot back<br />
and forth between the U.K. and<br />
Australia a couple of times until<br />
that work is finished, probably<br />
around the middle of next year,”<br />
he said.<br />
Sir Rod will leave BA with<br />
praise ringing in his ears. The<br />
airline’s chairman, Martin<br />
Broughton, said earlier this<br />
year his CEO had “performed<br />
miracles” at the airline.<br />
When he arrived, BA was<br />
in dire financial straits. It lost<br />
some US$360 million in 2002,<br />
but a year later against the<br />
background of the Iraq War and<br />
SARS, BA recorded a profit of<br />
$242 million.<br />
Last year, the national<br />
carrier announced a massive $996.5 million<br />
operating profit to March 31, up from $967.8<br />
million the year before. The results speak for<br />
themselves.<br />
Sir Rod has no regrets about the time he<br />
has spent in the airline industry or the fact<br />
he is leaving it.<br />
“It is a remarkable industry and the people<br />
who work in aviation are wonderful. I will<br />
miss the people. I have been lucky. I’ve had<br />
an extraordinary career. I won’t miss the<br />
executive responsibility because I’ve had it<br />
for a very long time and it’s time to pass the<br />
baton,” he said.<br />
He does believe, however, that<br />
aviation is an industry with major<br />
problems.<br />
“When you look at its economic<br />
performance over the last hundred years<br />
you have to recognise there is no rational<br />
economic foundation for the current<br />
structure of the industry.<br />
“In my view, until governments are<br />
prepared to stand back and let the industry<br />
behave like a normal rational economic<br />
industry it is going to struggle from financial<br />
crisis to financial crisis,” said Sir Rod.<br />
“Given that the people in the aviation<br />
industry are fantastic it can’t, in my view, be<br />
people that are the problem.<br />
“I think it is the broad structure and until<br />
that gets addressed it is going to struggle<br />
from crisis to crisis.”<br />
He said the multi-billion industry losses<br />
of recent years have forced many – though<br />
not all – legacy airlines to address their<br />
facturers. There are not 400 individual<br />
pharmaceutical companies. There are not<br />
400 different companies around the world<br />
making aeroplanes or engines. So you have<br />
to ask yourself: why is the global aviation<br />
industry so fragmented?” he said.<br />
“It is very clear to me the answer to that<br />
[question] is the ownership and control clause<br />
in bilateral agreements… It’s that provision<br />
which means the industry is massively<br />
fragmented.”<br />
He has felt for some time fragmentation<br />
is one of the main reasons why the industry<br />
has performed so appallingly.<br />
“You have all those sub-economic<br />
British Airways: Eddington reduced the airline’s workforce by 13,000 during his five years<br />
in charge<br />
long-term issues. “They have been forced to<br />
address them in part because of the pressure<br />
on the bottom line from higher fuel prices;<br />
in part because of the challenges the no-frills<br />
[operators] present on short-haul flights and<br />
in part because some of the new longer-haul<br />
carriers like Emirates present a challenge to<br />
the established carriers on a global basis,”<br />
he said.<br />
Sir Rod said there are more than 400 airlines<br />
in the world and it would be unthinkable to<br />
have that number of independent companies<br />
in any other industry.<br />
“There are not 400 global car manu-<br />
‘China will not be the gold mine<br />
a lot of people expect it to be’<br />
Sir Rod Eddington<br />
entities, if you can call them that, operating<br />
in an industry that cries out for consolidation.<br />
Whether or not consolidation is going to<br />
happen is a very good question,” he said.<br />
“My view is it will not happen until<br />
governments are prepared to walk away from<br />
that ownership and control provision.<br />
“Once governments move out of the<br />
business of owning an airline they become<br />
much more relaxed about the traffic rights<br />
issue.”<br />
“I remember when I first joined Cathay<br />
Pacific, the Australian Government was<br />
much more protective of Qantas (then<br />
government-owned) than it is now…<br />
What happens now is that when<br />
government negotiators sit down to<br />
negotiate traffic rights they will often<br />
include people from the tourism industry<br />
as well as the airline industry. That never<br />
happened in the old days. It is an indication<br />
SEPTEMBER 2005 ORIENT AVIATION 39
EXECUTIVE PROFILE<br />
of how government thinking has changed.”<br />
The problem today is ensuring a level<br />
playing field, he added.<br />
“What does a government that has chosen<br />
this course (to privatise its airline) do when it<br />
believes its national carrier is being forced to<br />
compete with an airline that is either still in<br />
the hands of the state or is clearly a recipient<br />
of state aid?<br />
“In most industries – steel or agriculture<br />
for instance – there are established entities<br />
like the WTO (World Trade Organization)<br />
or GATS (General Agreement on Trade in<br />
Services) to which a dispute can be taken.<br />
None of that applies to aviation,” he said.<br />
“That is a real conundrum for aviation<br />
because there is not a court of disputes.”<br />
Of one thing he is certain: China, a<br />
country close to his heart because of his long<br />
association with Cathay Pacific, will play a<br />
growing role in global aviation. When Sir<br />
Rod spoke to <strong>Orient</strong> <strong>Aviation</strong> he was about<br />
to fly to China to welcome British Airways’<br />
first flight to Shanghai under a new, wider<br />
bilateral air services agreement.<br />
“The fact all this additional capacity<br />
is being agreed, which means foreign<br />
carriers can expand their networks into<br />
China and the Chinese carriers can expand<br />
their own global networks, is a powerful<br />
demonstration of how China has changed,”<br />
he said.<br />
“China is generally opening [up], but it is<br />
not just China that is doing it. India is doing<br />
Career track<br />
Cathay Pacific Airways: Its strengths are the quality of its management team<br />
and people, plus the geographic and economic importance of the Hong Kong<br />
hub, said Eddington<br />
the same. India was, in my view, even more<br />
restrictionist than China.<br />
“China and India are both hugely<br />
important for Asian and global growth,<br />
but they are not the only Asian countries<br />
that are important. Look at Vietnam. It is<br />
a country with 70 million people and there<br />
are plenty of other countries in Asia that are<br />
important.<br />
“Clearly, China and India dominate the<br />
landscape. What I do know is that China will<br />
not be the gold mine a lot of people expect<br />
it to be. There will be intense competition<br />
and people will have to work hard for their<br />
returns.”<br />
While he agreed low-cost carriers (LCCs)<br />
have played a role in the region’s growth Sir<br />
Rod believed rising traffic numbers in Asia<br />
have never been dependent on low-cost.<br />
“I was in Japan from 1982 to 1985 and<br />
when I left the country there was something<br />
like five million Japanese tourists going<br />
overseas every year. Ten years later it was<br />
15 million. It was a huge increase,” he said.<br />
“I lived in Hong Kong and watched the<br />
explosion of Taiwanese outbound [traffic],<br />
Sir Rod Eddington was born in Perth, West<br />
Australia in 1950. He attended the University<br />
of Western Australia before moving to<br />
England, where he was a Rhodes Scholar at Oxford<br />
University, obtaining a degree in nuclear physics.<br />
His future, however, did not lie in science. In<br />
1979 he joined the Swire Group, working for its<br />
subsidiary airline, Hong Kong’s Cathay Pacific<br />
Airways in a number of roles, including stints in<br />
Japan and Korea, before becoming chief executive<br />
and managing director of the carrier in 1992.<br />
His career in the airline industry continued<br />
when he was appointed executive chairman of Ansett Australia<br />
in 1997. In 2000, he replaced Robert Ayling as chief executive<br />
at British Airways after the carrier reported losses of US$445.7<br />
million (£244 million) and revealed record debts of US$11.8<br />
billion (£6.5 billion).<br />
Putting BA back on its feet was a tough assignment, but Sir<br />
Rod set about the task with determination. He began slashing<br />
costs and cutting staff numbers – more than 13,000 were<br />
ultimately to go – sold low-cost carrier Go, as well<br />
as improving the inflight service product.<br />
In 2003, BA was back in the black. Against a<br />
backdrop of unsettled airline markets around the<br />
world, in 2003 the airline reported a profit of £135<br />
million.<br />
“The luck I have had has been all bad. I’ve had<br />
the [Air France] Concorde crash, 9/11, Foot and<br />
Mouth [cattle disease in England], the Gulf War,<br />
SARS and high fuel prices. You might doubt my<br />
sanity, but I’ve enjoyed it.”<br />
Married with two children, Sir Rod is an avid<br />
sports fan. He is particularly fond of cricket and rugby union, plays<br />
bridge and enjoys “a good red wine”.<br />
He also speaks Chinese and Japanese, although he said his<br />
Korean-born wife “is the real linguist in the family”.<br />
For a number of years he has also chaired the Hackett<br />
Foundation, a major fund-raiser for his old alma mater, the<br />
University of Western Australia. His successor at BA is Irishborn<br />
Willie Walsh (44), former chief executive of Aer Lingus.<br />
40 ORIENT AVIATION SEPTEMBER 2005
EXECUTIVE PROFILE<br />
and the Koreans after<br />
the Seoul Olympics of<br />
1988.<br />
“As these economies<br />
in Asia have matured,<br />
this hunger for<br />
international travel has<br />
grown very quickly. It usually starts with a<br />
desire to travel short-haul to see places close<br />
to home, but very quickly broadens into a<br />
global view.”<br />
There have always been many airlines<br />
in Asia ready to expand quickly, as Cathay<br />
Pacific did during the 1980s and 1990s, he<br />
pointed out.<br />
“ T h e l ow - c o s t industry is clearly a<br />
critical part of the global industry now, but<br />
the bottom line is you are not just dependent<br />
on low-cost,” he said.<br />
Looking back, Sir Rod says he has<br />
wonderful memories of his time with<br />
Cathay Pacific, the airline where he began<br />
his aviation career in 1979.<br />
It was where he developed his love of the<br />
industry, not only running offices in Korea<br />
and Japan, but holding senior positions in<br />
Hong Kong, including a stint as the carrier’s<br />
airport manager at the old Kai Tak facility<br />
and being the airline’s marketing and sales<br />
manager.<br />
“Cathay and Swire are fantastic<br />
companies. They really grow their people.<br />
Cathay Pacific is a wonderful airline.Its<br />
strengths are the quality of its management<br />
team and people, plus the geographic and<br />
economic importance of the Hong Kong<br />
hub,” he said.<br />
Already one of the world’s leading airlines<br />
when Sir Rod left in late 1996, Cathay Pacific<br />
has built considerably on its success in<br />
recent years. Today, Cathay is well placed to<br />
benefit from Asia’s remarkable<br />
growth opportunities for both<br />
passenger and cargo traffic, he<br />
added.<br />
“I was very lucky to work<br />
for CX [Cathay] and the<br />
Swire Group,” he said.<br />
Sir Rod became executive<br />
chairman of Ansett Australia<br />
in 1997. It was some time after<br />
he left the airline to join BA<br />
that Ansett collapsed, but it<br />
was an event that “saddened”<br />
him.<br />
“Again, it was the people I<br />
worked with at Ansett which<br />
made my time there special.<br />
Ansett was in a difficult<br />
42 ORIENT AVIATION SEPTEMBER 2005<br />
‘Until governments are prepared to stand back<br />
and let the industry behave like a normal,<br />
rational economic industry it is going<br />
to struggle from financial crisis to financial crisis’<br />
Sir Rod Eddington<br />
position – the number two player in a market<br />
with a strong, well-run number one – Qantas.<br />
It had some legacy challenges.<br />
“It had too many aircraft types, a weak<br />
cost base and a tiny inter national feed<br />
among them. But the people there worked<br />
very hard to put these right, to strengthen the<br />
balance sheet and the cost base and to deliver<br />
great customer service.<br />
“Ansett made real progress and did not<br />
Bowing out in style<br />
Sir Rod went out on a high at British<br />
Airways (BA) when he announced the<br />
airline’s best financial performance in<br />
nine years in August.<br />
Putting analysts forecasts in the shade,<br />
BA operating profit for the three months to<br />
June 30 rose by 36% to US$264 million (£176<br />
million), producing a margin of 8.5%. Pretax<br />
profits increased 65% to $223.2 million<br />
on revenues 8% higher at $3.78 billion.<br />
Although they were his last and best set<br />
of results Sir Rod was not entirely satisfied.<br />
He said it was with “personal regret” that BA<br />
had not hit the 10% operating margin target<br />
before he retired.<br />
“I always said it would be difficult to<br />
achieve given the headwinds we are flying<br />
Ansett Australia: ‘made real<br />
progress and did not have to fail’<br />
have to fail. But aviation<br />
is a brutal business,”<br />
he said.<br />
Sir Rod rated the<br />
Ansett failure and 9/11<br />
as the two low points<br />
during his illustrious<br />
career. The high points? “The people I have<br />
worked with along the way and the friends<br />
I’ve made. I wouldn’t trade them for all the<br />
tea in China!” he said.<br />
When Sir Rod walks out of his BA office<br />
for the last time this month, the industry will<br />
be all the poorer for the loss of a man who<br />
has successfully spearheaded two of the<br />
world’s leading airlines, one in Europe and<br />
one in Asia, in tumultuous times. He will be<br />
missed by his peers and many friends in the<br />
industry.<br />
into, but 8.5% is not far off,” he said.<br />
One of the major reasons for the good<br />
results was an increase in the number<br />
of passengers flying business class on<br />
intercontinental routes and also on short-haul<br />
European routes where the withdrawal of full<br />
service carriers such as bmi had helped yields<br />
during the period under review.<br />
On the other hand, fuel costs rose 38%<br />
during the quarter.<br />
BA raised its forecast for the year, saying<br />
it expected revenues to increase 5.5% to 6.5%<br />
because of improved passenger traffic, higher<br />
fuel surcharges and the strengthening of the<br />
dollar.<br />
Its fuel bill, however, was expected to be<br />
$945 million higher than last year.
ENGINEERING<br />
By Charles Anderson<br />
Airbus is hoping to persuade<br />
Lufthansa Technik and Hong<br />
Kong Aircraft Engineering<br />
Company (HAECO) to join<br />
its new maintenance, repair<br />
and overhaul (MRO) network and help it<br />
strengthen services in countries such as<br />
China and India.<br />
The planemaker launched the network<br />
last Spring, with 11 leading MRO providers,<br />
including SIA Engineering, <strong>Singapore</strong><br />
Technologies and Air New Zealand<br />
Engineering Services, on board. Air France<br />
Industries joined soon afterwards.<br />
The aim is to ensure competitive maintenance<br />
services are available for Airbus<br />
customers worldwide who are looking<br />
to outsource the work. Benchmarking,<br />
satisfaction surveys and improvement plans<br />
are also part of the package.<br />
“We believe in an open market approach<br />
where competition plays its role and, from<br />
the feedback we have from our customers,<br />
they certainly seem to like<br />
that,” said Dr Wolfgang Kortas,<br />
senior director, MRO support<br />
management, at Airbus.<br />
Initial members also include<br />
Air Canada Technical Services,<br />
EADS SOGERMA Services,<br />
I b er ia Mai nt enance a nd<br />
Engineering, Sabena Technics,<br />
SR Technics, TACA Aeroman,<br />
TAP Maintenance and Engineering<br />
and TIMCO <strong>Aviation</strong><br />
Services. A future total of more<br />
than 30 MRO companies is<br />
envisioned.<br />
“With the famous exception<br />
Airbus out to woo top<br />
names into MRO ‘club’<br />
of Lufthansa, we cover the world’s leading<br />
MROs and biggest MROs that do Airbus<br />
services. HAECO is the second biggest<br />
exception regarding people we have been<br />
talking with, but who have not yet decided<br />
to come on board. We are still in discussions<br />
with them both.”<br />
HAECO handles base maintenance<br />
for Airbus customer, Dragonair, while<br />
Switzerland’s SR Technics looks after<br />
component services and fleet management<br />
for the Hong Kong carrier, an example<br />
of a company within the Airbus network<br />
providing services from outside a client’s<br />
region, Kortas said.<br />
W hile HAECO remains a target,<br />
Lufthansa Technik would be the prime catch.<br />
Lufthansa Technik’s joint venture with Beijing’s AMECO<br />
could be a big plus for Airbus’s maintenance network<br />
Its Ameco joint venture with Air China in<br />
Beijing, for instance, could help handle<br />
a significant peak in heavy checks on the<br />
considerable number of single-aisle Airbus<br />
aircraft sold there in the Nineties.<br />
STARCO, ST Aero’s joint venture with<br />
China Eastern <strong>Airlines</strong> in Shanghai is on<br />
the list, but more providers are needed. “We<br />
have a footprint in the country, but we must<br />
enlarge that. If we don’t we will be lacking in<br />
our objective of being capable of providing a<br />
choice. Obviously, the Chinese market is so<br />
big and growing so fast,” Kortas said.<br />
Potential partners have been identified<br />
in China and active discussions are under<br />
way.<br />
The same holds true elsewhere. “We<br />
do have worldwide coverage<br />
today, based on the capacity<br />
of the big members to project<br />
their services into regions<br />
where they are physically not<br />
present. But there are places<br />
like India, for example, where<br />
in view of our delivery schedule<br />
and the contracts we have in<br />
place, we will need a local base<br />
maintenance and component<br />
repair capability,” he said.<br />
“We are actively working in<br />
these regions to try to establish<br />
these kind of facilities and<br />
capabilities.”<br />
44 ORIENT AVIATION SEPTEMBER 2005
SUPPLIERS<br />
By Charles Anderson<br />
Lu f t h a n s a Systems h a s<br />
fo r m a l ly l a u n c h e d t h e<br />
information technology (IT)<br />
joint venture with Garuda<br />
Indonesia first mooted last<br />
year while at the same time announcing<br />
a separate, 40 million Euro investment in<br />
widening the scope of passenger systems<br />
offered globally.<br />
The two developments point to a new<br />
direction for the German company. One<br />
represents its first outsourcing joint venture<br />
with an airline.<br />
The other is a key component in a push to<br />
win business from the many legacy carriers<br />
facing expensive upgrades to old systems<br />
and from low-cost start-ups whose business<br />
models call for outsourcing.<br />
The first task of the new joint venture,<br />
Lufthansa Systems Indonesia, will be to<br />
modernise Garuda’s IT applications by<br />
increasing their reliability, preparing for e-<br />
ticketing and adding applications that boost<br />
efficiency and profitability.<br />
It also will try to tap the fast-expanding<br />
Indonesian market before looking elsewhere<br />
in the region for business.<br />
It believes its software development<br />
capabilities and high quality data centre<br />
services will find favour with airlines keen<br />
to buy elements of a system rather than pay<br />
the cost of a full service that may call for all<br />
data to be processed at a far-off centre.<br />
Ralf Cabos, currently in charge of<br />
Lufthansa Systems Asia-Pacific in <strong>Singapore</strong>,<br />
is chief executive of Lufthansa Systems<br />
Indonesia.<br />
Fifty Garuda IT employees are joining<br />
other Lufthansa specialists to form the core<br />
of the workforce.<br />
A key element in the joint venture’s<br />
development will be the availability of the<br />
FACE (future airline core environment)<br />
project due to be introduced by Lufthansa<br />
Systems in 2007.<br />
As well as providing an updated framework<br />
for the core processes of reservation,<br />
inventory and check-in, this new platform<br />
allows flexible communication across<br />
distribution channels.<br />
That way airlines can cut down their<br />
reliance on global distribution systems<br />
(GDS), Lufthansa said.<br />
“There is huge potential in the Indonesian<br />
market,” said Lufthansa Systems’ new chief<br />
executive officer Wolfgang Gohde, who took<br />
over from Dr Peter Franke late last year.<br />
46 ORIENT AVIATION SEPTEMBER 2005<br />
Garuda, Lufthansa<br />
Systems lock into<br />
IT joint venture<br />
‘ The classic GDS approach is<br />
coming to an end. GDS fees will<br />
come down and traditional GDSs<br />
will have to find their way.’<br />
Wolfgang Gohde<br />
chief executive officer<br />
Lufthansa Systems<br />
“The new platform has products that can<br />
scale in modular fashion for a large network<br />
as well as for local, low-cost operators.<br />
The functionality on offer from 2007 can<br />
include different business models and can<br />
even accompany an airline while it changes<br />
its business model.”<br />
Gohde knows Asia well. As senior<br />
vice-president with maintenance, repair<br />
and overhaul (MRO) provider, Lufthansa<br />
Technik, he oversaw expansion at Lufthansa<br />
Technik Philippines and the setting up of the<br />
Lufthansa Technik Shenzhen joint venture.<br />
Now he is in charge of a Lufthansa<br />
company keen to cement its place alongside<br />
such players as Sabre and Amadeus in the<br />
fast-changing IT services market. “Our<br />
focus has shifted a little bit.<br />
“Traditionally, Lufthansa Systems was<br />
focused on large legacy carriers and allianceintegrated<br />
carriers,” said Godhe.<br />
They will still be catered for, but so too<br />
will smaller and low-cost operators who<br />
represent the strongest current growth.<br />
“The trick simply is that you don’t force<br />
airlines into upfront investments any more.<br />
They pay for standard software with minor<br />
adaptations for local markets and they do that<br />
in a modular fashion,” he said.<br />
“They pay, in fact, by the numbers of<br />
passengers boarded. That’s the concept in<br />
Indonesia as well.”<br />
Godhe sees changes to distribution<br />
systems brought about by Internet advances<br />
as vital to the International Air Transport<br />
Association’s (IATA) aim to bring booking<br />
costs down from an average of US$12 to $3.<br />
He believes, in fact, that the cost can be cut<br />
to $1.<br />
“The classic GDS approach is coming<br />
to an end. GDS fees will come down and<br />
traditional GDSs will have to find their<br />
way,” he said.<br />
Amadeus and Sabre, which both provide<br />
GDS services, know that full well, Godhe<br />
said.<br />
He sees the two companies as strong<br />
competitors for Lufthansa, but with his<br />
company as the only GDS-independent<br />
provider.<br />
“As such we are very attractive to new<br />
entrants,” he said.<br />
“There will be many airlines interested<br />
in an independent approach that allows<br />
their sales organisations to switch between<br />
the large number of sales channels available<br />
today.”<br />
<strong>Orient</strong> <strong>Aviation</strong> web site<br />
www.orientaviation.com
HELICOPTERS<br />
By Charles Anderson<br />
Mo s t of t h e m a j o r<br />
helicopter manu -<br />
facturers keep a keen<br />
eye on China. The<br />
market potential is<br />
enor mous and the manufact u r ing<br />
opportunities hold great promise. But, as<br />
with general aviation, the going can be slow.<br />
Two of the market leaders, Eurocopter and<br />
Bell, are to sign new “teaming agreements”<br />
with <strong>Aviation</strong> Industries of China II (AVIC<br />
II), which includes helicopter makers Hafei<br />
<strong>Aviation</strong> and Harbin Aircraft Industry<br />
(HAIG), at this month’s China <strong>Aviation</strong><br />
Expo in Beijing.<br />
Bell has already linked up with HAIG<br />
to produce airframes, tails and wings for its<br />
multi-purpose 439 to be assembled at Bell<br />
Textron in Canada. Eurocopter, which has a<br />
20-year history of cooperation in China, is<br />
in talks about the co-development of a new<br />
medium to heavy twin-turbine model.<br />
Meanwhile, Shanghai Sikorsky, the joint<br />
venture between Shanghai Little Eagle and<br />
the American helicopter company, has won<br />
type certification from the Civil <strong>Aviation</strong><br />
Administration of China (CAAC) for its<br />
Shen 4T model, the Chinese market name<br />
for the Schweizer S-333 it makes there along<br />
with other Schweizer 300 and 333 models,<br />
again under the Shen brand.<br />
Enstrom is looking hard at a delayed<br />
manufacturing deal with Wuhan Helicopter<br />
Industrial Corp. in the context of market<br />
potential as a whole. It has opened offices in<br />
Beijing and Shanghai.<br />
Yet still there are under 100 helicopters<br />
in this vast country. Less than 50 of the<br />
registered aircraft are turbines and some 40<br />
of those are Eurocopters.<br />
Last year, the European manufacturer<br />
sold four helicopters to COHC GAMEC,<br />
the Shenzhen-based maintenance company<br />
in which it has a 21% stake. “That’s 100% of<br />
the turbine helicopter market in China [that<br />
year],” said Henri Stell, Eurocopter’s chief<br />
representative in China. “We are a major<br />
player in a very small market. That’s why<br />
we want to help them develop the market,<br />
to come up with its regulations and train<br />
people.”<br />
A key plank in the company’s strategy is<br />
the setting up of maintenance and training<br />
centres in major cities across the country.<br />
“What we are trying to do is set up<br />
some bases to help the Chinese develop the<br />
market. Everybody says it is going to be a big<br />
A need to kick-start<br />
China’s ‘heli’ market<br />
Lack of pilots, training and maintenance<br />
bases; need for regulations<br />
There are less than 100 helicopters in service in China<br />
market, but there are no regulations today<br />
for licensing pilots, for instance. We want to<br />
propose to help them.”<br />
The maintenance and training bases<br />
are still being planned. “It’s quite a long<br />
process. This is not easy in any sphere, but<br />
when you are talking about aviation, it is<br />
more complicated. We are progressing,<br />
but nothing is firmly established yet,” said<br />
Stell.<br />
He pointed to the obvious example of the<br />
Beijing Olympics in 2008 as an area where<br />
helicopters would be needed.<br />
However, Eurocopter strongly believes<br />
the market will start to develop throughout<br />
the country by police acquisitions.<br />
Demand from that sector may help lift<br />
regulations which restrict helicopter and<br />
general aviation use, often through military<br />
oversight of air space, while also pushing the<br />
country to put the right rules in place in areas<br />
where they do not exist today.<br />
“A lot of municipalities, police forces<br />
and fire services want helicopters. That<br />
may push the CAAC and the air force into<br />
doing something because these are public<br />
services,” said Stell.<br />
A lack of pilots is also a problem. Most<br />
come from the armed forces and there are<br />
only a few training centres in the country<br />
authorised to deliver a licence. “They train<br />
two or three people a year maximum. Today,<br />
it’s very hard to find a pilot,” said Stell.<br />
Pilots from outside are sometimes brought<br />
in. For instance COHC GAMEC, originally<br />
formed by Citic Offshore Helicopter Co,<br />
Hong Kong distributor, Samwell <strong>Aviation</strong>,<br />
and Britain’s Bristow company, still has<br />
many Bristow pilots on its books. Eurocopter<br />
came on board in late 2002.<br />
The European manufacturer first sold<br />
a production and maintenance licence<br />
in China in 1980 when the Dauphin was<br />
produced there under the Z-9 designation.<br />
That agreement continues for the AS365N<br />
Dauphin, with HAIG now taking on the work.<br />
The Harbin company also assembles the<br />
popular EC120 Colibri as the HC120, after<br />
first manufacturing parts for that model,<br />
using an assembly line that has the capacity<br />
48 ORIENT AVIATION SEPTEMBER 2005
HELICOPTERS<br />
to produce 30 helicopters a year.<br />
“We just became a kit supplier for the<br />
HC120,” said Stell.<br />
Top of the Frenchman’s list of priorities<br />
are discussions on the development of a new<br />
model in the 6.5 tonne to 10 tonne class,<br />
dubbed the EC175, with several companies<br />
within AVIC II, including HAIG. The plan<br />
is to position it between the Dauphin/Panther<br />
and Super Puma/Cougar families.<br />
A cooperation framework agreement<br />
between Eurocopter and AVIC II was signed<br />
late last year, witnessed by the Chinese and<br />
French presidents, Hu Jintao and Jacques<br />
Chirac, during the latter’s trip to Beijing.<br />
The aim was to launch a programme to<br />
develop and manufacture a new advanced<br />
helicopter that will complement both<br />
companies’ existing products, Eurocopter<br />
said at the time.<br />
The model, to be on the market by 2010,<br />
would be available both inside and outside<br />
China.<br />
“Since then we have continued discussions.<br />
It’s a big project and it takes quite a while to<br />
solve all the details,” said Stell, who would<br />
not comment further on the talks.<br />
Li takes to<br />
the air – at last<br />
Li Linhai, the Shanghai businessman<br />
who became the first owner of a<br />
private aircraft in China, has at last<br />
taken off in his helicopter some 18 months<br />
after it first arrived from the U.S.<br />
He bought his Robinson R-44 for some<br />
four million yuan (US$500,000) in late<br />
2003, hoping to use it for business and<br />
family flights. His problems started when it<br />
arrived at customs, the Shanghai Star said.<br />
As a private plane, it could not be flown to<br />
its next destination. It had to go by road.<br />
Li’s family also might not be allowed<br />
on board, because the CAAC at that time<br />
said only the owner of a private plane could<br />
actually travel in it.<br />
Li could not train to fly in Shanghai. It<br />
had no facilities. He was forced to go south,<br />
to Guangdong, for that. And then there<br />
were the complexities of parking approval,<br />
flight planning and re-fuelling rules, which<br />
did not exist for private helicopters.<br />
But the country’s helicopter trailblazer<br />
has finally made it. He took to the skies in<br />
his own aircraft early this summer.<br />
COMMUTER AVIATION<br />
Hong Kong’s fledgling CR Airways is flying deeper into China territory traditionally<br />
served by Dragonair, while new carrier, Hong Kong Express, will start on the same<br />
path this month when its inaugural schedule service to Guangzhou begins.<br />
CR Airways, owned by businessman Robert Yip, added daily flights from Hong Kong to<br />
Sanya and Haikou on Hainan island in July. It already flies daily to Nanning and thriceweekly<br />
to Jinan, the only one of the four destinations not already served by Dragonair.<br />
The carrier has added two Bombardier CRJ700s bought from Danish carrier, Maersk<br />
Air, to its existing two CRJ200s as it plans more routes to secondary Chinese cities.<br />
Hong Kong Express will add Hangzhou to its start-up schedule early in October, to be<br />
followed in stages by Nanjing, Chongqing and Ningbo, all cities to which Dragonair flies.<br />
Services to Guangzhou, slated for early this month, will be daily. Hong Kong Express<br />
has taken delivery of two of the four Embraer 170s it is obtaining from the Brazilian<br />
manufacturer.<br />
Low-cost Jeju Air opts<br />
for Bombardier Q400s<br />
Bombardier has won the contest to<br />
supply aircraft for a fledgling South<br />
Korean regional carrier while also<br />
delivering the first turboprop in a major order<br />
to an Air New Zealand subsidiary.<br />
Jeju Air, formed in early 2005 by the<br />
Seoul-based Aekyung group of companies<br />
and the Jeju provincial government, has<br />
placed an order for five 74-seat Q400<br />
turboprops plus options on three more. It<br />
evaluated aircraft from Bombardier, ATR<br />
and other manufacturers, including jets.<br />
The start-up, which is based on the<br />
famous tourist island at the southern tip of the<br />
country, plans to begin operations between<br />
there and cities on the Korean mainland in<br />
time for the peak summer travel season next<br />
year, giving low-fare competition to major<br />
carriers Korean Air and Asiana <strong>Airlines</strong>.<br />
Hong Kong Express: first schedule flights in September<br />
Hong Kong new boys<br />
expanding on Mainland<br />
Jeju Air president, Sang Kil Joo, said the<br />
carrier chose the Q400 for its economics and<br />
comfort. “The competitively low operating<br />
costs will enable us to plan to price our airfares<br />
30% lower than the competition,” he said.<br />
Meanwhile, Air Nelson has accepted the<br />
first of 17 50-seat Q300s ordered in 2004 by<br />
Air New Zealand to be operated under the Air<br />
New Zealand Link brand, giving it a capacity<br />
increase of up to 60% on its internal routes<br />
over the next three to five years.<br />
The US$235 million deal will see an<br />
aircraft delivered every six weeks until the<br />
order is completed. The new turboprops<br />
will replace Air Nelson’s 17-strong fleet of<br />
33-seat Saab 340A aircraft, which have an<br />
average age of 17 years. Seven of these are<br />
leased and will be returned to their owners.<br />
The remaining 10 are to be sold.<br />
50 ORIENT AVIATION SEPTEMBER 2005
SPECIAL REPORT<br />
Airport & Airline Security<br />
By Charles Anderson<br />
AIRPORTS<br />
‘FLAWED’<br />
Security experts call for tighter personnel screening, a re-think on<br />
priorities and a consolidation of responsibilities at airports worldwide<br />
It was the kind of security breach<br />
that quickly caught the media’s<br />
attention. Drug smuggling gangs<br />
were at work at Australia’s largest<br />
airport, diverting bags as they<br />
made their way through the mammoth<br />
baggage handling infrastructure in Sydney.<br />
Other criminal conspiracies at the<br />
facility, detailed in a customs report leaked<br />
to journalists, were said to involve aircrew,<br />
ramp and trolley workers, cleaners and<br />
security screeners.<br />
A nationwide airport security revamp was<br />
quickly announced. Emergency measures<br />
were put in place and employees fired. A wideranging<br />
review was announced.<br />
But, while politicians scored points and<br />
the agencies concerned passed the buck on<br />
blame, experts who take the long view of<br />
aviation security saw this as a disturbing<br />
example of the flaws inherent in operations<br />
at today’s giant international airports.<br />
The risk, they say, is not just from<br />
criminal activity. Terrorist elements can<br />
exploit the same loopholes. And this does<br />
not only apply to Australia. Major airports<br />
in the Asia-Pacific and the rest of the world<br />
are just as vulnerable.<br />
The solutions they propose range from<br />
much tighter personnel screening to a<br />
rethink on priorities and a consolidation<br />
of responsibilities. They acknowledge,<br />
however, that this is no easy task.<br />
“On a broader spectrum this serves as a<br />
warning to everyone,” said Mal Macginnis,<br />
president of Smiths Detection Asia-Pacific,<br />
who supplies security technology to airports<br />
across the region.<br />
‘ Almost every day there is another<br />
report … about people who<br />
have proved themselves unworthy<br />
of holding an airport ID card’<br />
Philip Baum<br />
chief executive, Green Light<br />
“Airports are just big cities. They have<br />
issues you find in a normal city or town –<br />
security issues, normal civilian processes,<br />
people coming in and out, contractors on<br />
site all day.<br />
“To manage that within a rigorous<br />
security environment is tough. It’s the most<br />
challenging environment in the world. These<br />
are very complex places.”<br />
<strong>Aviation</strong> security consultant Philip Baum<br />
agreed. “Almost every day there is another<br />
report from somewhere around the world<br />
about people who have proved themselves<br />
unworthy of holding an airport ID card. If<br />
those people can work in such areas, then<br />
that poses a threat to the security of flights<br />
as well,” he said.<br />
Workers prepared to cross the invisible<br />
line between the legal and the illegal may<br />
also be a terror risk.<br />
“Apart from anything else, somebody<br />
involved in drugs leaves themselves open<br />
to being used by the terrorist community,<br />
possibly without being aware of it. They are<br />
prepared to do an illegal act, usually for a lot<br />
of money,” said Baum.<br />
Don Robertson, director of the Australian<br />
Centre for Security Research at the University<br />
of West Sydney, is just as blunt.<br />
“Employees and contractors entering<br />
an airport should be screened as if they are<br />
entering a war zone. But they are not. Each<br />
of the agencies [involved] seems to have<br />
different methods of access control,” he said.<br />
Robertson, one of Australia’s top<br />
independent security observers, wants<br />
to see that remedied by coordination of<br />
security under a single agency across an<br />
airport and through the acceptance that<br />
the risks are just as great during landside<br />
operations as they are on airside.<br />
It’s important, he said, to make sure all<br />
facets leading up to airside are managed<br />
securely, such as information technology,<br />
communications and power systems as well<br />
as aspects of operations which encourage<br />
crime and could lead to security breaches.<br />
JULY/AUGUST 2005 ORIENT AVIATION 52
SPECIAL REPORT<br />
Airport & Airline Security<br />
The Sydney scandal broke in early<br />
summer when The Australian newspaper<br />
published details of a customs report<br />
written some months earlier detailing<br />
breaches of security at the city’s Kingsford<br />
Smith airport.<br />
Baggage handlers with security clearance<br />
diverted bags containing narcotics from<br />
incoming international flights to domestic<br />
baggage carousels to avoid customs<br />
examination, it said.<br />
Smuggled goods were also placed in<br />
innocent passenger bags during their 600-<br />
metre journey through airport basement<br />
corridors, an unnamed official told the<br />
newspaper. Theft from baggage was<br />
common. Other groups of workers were<br />
involved in different criminal conspiracies,<br />
it was alleged.<br />
The report came soon after the drug<br />
smuggling conviction in Indonesia of<br />
Australian Schapelle Corby, who claimed<br />
marijuana discovered in her luggage<br />
in Bali had been planted by baggage<br />
handlers between Brisbane and Sydney.<br />
The customs report, however, found no<br />
evidence of domestic drug smuggling<br />
between Australian airports.<br />
The government security shake-up that<br />
followed called for the re-examination of<br />
70,000 airport and airline workers’ security<br />
passes nationwide, rigorous police checks<br />
on personnel and the stationing of federal<br />
police officers at all Australian international<br />
airports.<br />
Briton, Sir John Wheeler, was quickly on<br />
a plane from Heathrow, heading out to lead a<br />
comprehensive countrywide airport probe.<br />
His report, which will recommend action<br />
on criminal and organised crime and review<br />
the terrorism risk, was due, at the time of<br />
writing, to be delivered early in September.<br />
He conducted a similar exercise in Britain<br />
in 2002<br />
Qantas Airways sacked two of its<br />
baggage handlers implicated in the claims,<br />
although chief executive, Geoff Dixon,<br />
was quick to point out in a statement<br />
these were isolated incidents among the<br />
38,000 “decent, hard-working and honest”<br />
workforce. Its security manager left the<br />
airline as well.<br />
The airline then moved swiftly to beef<br />
up personnel inspections, introduce covert<br />
CCTV where it could and close a significant<br />
number of airside access gates at airports<br />
around the country.<br />
Sydney airport also closed some access<br />
gates and supplied more airside security<br />
guards, increased a wide range of inspections<br />
and offered passengers a shrink-wrapping<br />
service that sealed their baggage, keeping<br />
it free from interference. Br isbane and<br />
Melbourne, which also introduced random<br />
staff searches, already offered that service.<br />
Don Robertson, however, does not<br />
believe such measures will work fully<br />
until airport security is gathered under a<br />
single umbrella, either in Australia’s case or<br />
‘Airports are just big cities… to<br />
manage that within a rigorous<br />
security environment is tough’<br />
Mal Macginnis<br />
president<br />
Smiths Detection Asia-Pacific<br />
in countries throughout the region. He ticked<br />
off those involved at the Sydney airport:<br />
airlines, airport regulators, local police,<br />
federal police, Australian Protective Service<br />
and the Group 4 security company.<br />
“Whenever you have different government<br />
and private agencies all protecting their own<br />
security patch, allegedly being coordinated by<br />
the Sydney airport security people, you are not<br />
going to have the communications they say<br />
they have,” he said.<br />
The situation extends to other airports.<br />
“From my studies, within the region and<br />
beyond, they all have the same structure.<br />
They have regulators, contracted security,<br />
airline security, airport security.<br />
“They all meet, they all have their ICAOapproved<br />
national security programmes,” he<br />
said. “But when it comes to the practise of<br />
it, with so many disparate agencies running<br />
their own security patch, my question is, how<br />
many holes does this allow?<br />
“We focus on passengers at check-in.<br />
That is getting better. We are screening<br />
the bags, screening the people, before they<br />
get anywhere near airside. But I’m talking<br />
about all the employees who can pass things<br />
around, onto, through, over, under.<br />
“We’ve got to ensure there is common<br />
screening and checking across every aspect<br />
of every part of the airport. And it just is<br />
not there.<br />
“You have got people screening bags,<br />
people screening caterers, people doing<br />
checks on freight forwarders and people<br />
wandering in and out of the airport, just by<br />
flashing their ID.”<br />
Modern airport designs do not help<br />
either, Robertson said.<br />
Security people should be on hand to<br />
talk to architects right from the start of the<br />
planning stage, about incorporating designs<br />
that help aspects of security. He does not<br />
believe this has been the case in many Asia-<br />
Pacific facilities.<br />
Robertson accepts that Australian airport<br />
security acts on intelligence and responds to<br />
incidents and developments. “The problem<br />
is that we still get these breaches and,<br />
whenever there is not a uniform approach<br />
to having the same standards across all the<br />
agencies, then you cannot argue security is<br />
adequate,” he said.<br />
“We cannot say security will ever be<br />
100% [effective]. But I’d like to see an<br />
international airport model that takes into<br />
account the physicality of security and the<br />
systems with the human resources, and<br />
brings all that together. Then we can say we<br />
are on the right track.”<br />
Philip Baum, chief executive of Green<br />
Light consultants, editor of <strong>Aviation</strong><br />
Security International and an International<br />
Air Transport Association (IATA) training<br />
faculty member, points to the large numbers<br />
of baggage handlers, security guards, toilet<br />
cleaners and menial workers needed by airport<br />
operators and the huge staff turnover that is<br />
inevitable within a low-paid workforce.<br />
“The only way you can really respond is<br />
by having a whole set of checks and balances<br />
which incorporates everything to do with<br />
staff screening,” said Baum.<br />
“You need to have a reasonable number<br />
of checks to prevent somebody from<br />
believing they stand a very good chance of<br />
getting something through the system.”<br />
SEPTEMBER 2005 ORIENT AVIATION 54
SPECIAL REPORT<br />
Airport & Airline Security<br />
Baggage screening upgrade<br />
U.S. playing catch-up<br />
… and it’s costing the rest of the world dearly<br />
It’s been a mammoth operation<br />
and it has cost the industry a<br />
great deal of time and money but,<br />
by January 1 next year, virtually<br />
ever y commercial passenger<br />
airport in the world will have installed a<br />
system that screens checked baggage for<br />
dangerous contents.<br />
The date was stipulated by the International<br />
Civil <strong>Aviation</strong> Organisation<br />
(ICAO) following 9/11. The U. S. called for<br />
its airports to be similarly equipped by the<br />
end of 2002, the same deadline adopted by<br />
Europe. But Europe had started the process<br />
a decade earlier.<br />
The U.S. gave itself just over a year and<br />
also set itself a higher standard. It was an<br />
impossible task, the experts say, but in the<br />
climate of the times, something the industry<br />
could not oppose.<br />
The result: an incomplete system in the<br />
U.S. and higher bills for the rest of the world.<br />
“They [the U.S.] haven’t caught up. They<br />
are still working on it,” said aviation security<br />
consultant, Norman Shanks, who has written<br />
a guidance book for airports on checked<br />
baggage screening on behalf of Airports<br />
Council International (ACI).<br />
U.S. regulations call for certified<br />
explosion detection equipment which costs<br />
more, is slower and has a higher false alarm<br />
rate. That has led to compromises at many<br />
U.S. airports that make sure the job is done,<br />
but not as yet to the standard set by the<br />
politicians.<br />
“The problem is the technology is quite<br />
expensive and limited in availability. They<br />
will not allow the European standard,<br />
which in reality is between 5% and 10% less<br />
effective on a single type of explosive – just<br />
one of the number of explosives which might<br />
be used,” said Shanks a former group security<br />
head of the British Airport Authority who<br />
helped design security systems at Hong<br />
Kong International Airport.<br />
“Most of the rest of the world, Asia<br />
included, has a fast, highly accurate system<br />
‘ The ACI position is that<br />
governments have created<br />
this terrorism problem. They<br />
should pay. The reality is that<br />
many governments say the<br />
industry must pay.’<br />
Norman Shanks<br />
former group security head<br />
British Airport Authority<br />
which will cope with the majority of threats<br />
posed by international terrorism.”<br />
None of this would matter to the Asia-<br />
Pacific if it was not for the fact the U.S.<br />
government is footing the bill for its<br />
screening equipment while airports in the<br />
rest of the world are generally paying their<br />
own way.<br />
“As long as the U.S. is prepared to pay<br />
the high cost of the equipment, it is unlikely<br />
manufacturers will be willing to reduce the<br />
price to other world markets,” said Shanks.<br />
And that is an important consideration<br />
when the most modern detection equipment<br />
costs some US$1.2 million per unit before<br />
baggage handling is taken into account.<br />
Many large airports need two or three such<br />
units. Around US$10 million is a bargain<br />
basement price for a full whizbang system.<br />
“The ACI position is that governments<br />
have created this terrorism problem.<br />
They should pay. The reality is that many<br />
governments say the industry must pay,”<br />
he said.<br />
Shanks is a former ACI security standing<br />
committee chairman and was heavily<br />
involved in the British response to the<br />
Pan Am aircraft bombing over Lockerbie,<br />
Scotland, in 1988 which included a<br />
commitment to full baggage screening.<br />
The weighty guidance document, which<br />
he first helped produce in 2003, is now being<br />
updated to include the latest technological<br />
developments. Contents include breakdowns<br />
on the best and worst aspects of detection<br />
systems including manual searches, trace<br />
detection, use of dogs, conventional and<br />
smart X-rays, passenger profiling and<br />
various combinations of them all.<br />
There are sections on location of<br />
devices, planning, installation, traffic flow,<br />
airport structures, space needed, staff<br />
requirements and what to look for when<br />
screening baggage – all of which point to<br />
the complexity of the task in hand.<br />
The handbook aims to cover all airport<br />
needs, including small or low-profit<br />
airports that cannot afford to buy much<br />
new technology and must still rely on<br />
conventional X-rays and hand searches.<br />
It recognises the realities of life outside<br />
the U.S. where it makes sense to install a<br />
system that meets the bulk of likely threats<br />
and can be improved and upgraded as more<br />
accurate technologies are developed.<br />
Shanks believes most facilities will<br />
have a system up and running by January<br />
1, although it may not be the final solution<br />
to be deployed in any particular case.<br />
The world’s airports were moving in this<br />
direction anyway, 9/11 notwithstanding.<br />
“But, like the U.S, they will have to<br />
look for a compromise,” he said. “If too<br />
56 ORIENT AVIATION SEPTEMBER 2005
many countries or companies are trying to<br />
buy equipment from the same number of<br />
manufacturers there is a limit to what can be<br />
produced and what they can have installed.<br />
“The big ones, Hong Kong, Kuala<br />
Lumpur, Changi, most of the larger<br />
Japanese airports are pretty well on board.<br />
China probably meets the requirement<br />
today, but it is using older equipment.”<br />
Mal Maginnis, president of Smiths<br />
Detection Asia-Pacific, points out that the<br />
region’s facilities were better equipped than<br />
many others to handle the task.<br />
“Asia was in a relatively strong position<br />
even before that direction came out,” he<br />
said. “Because of their security problems,<br />
certain countries had other systems in place.<br />
For example, India inspected all baggage in<br />
front of house. China did the same. Lots of<br />
other countries had partial systems.<br />
“Philosophically, the countries understood<br />
the need for this sort of process. What we<br />
have seen is a significant improvement in the<br />
technology, the mechanics and the logistics.”<br />
The challenge, however, is to supply<br />
something that fits individual needs.<br />
“You would think there is some sort of<br />
standardised design,” said Maginnis.<br />
“But every airport’s baggage system and<br />
methodology of transporting bags is different.<br />
They are designed to fit the architecture and<br />
flow-throughs of each airport.<br />
“You have to look very carefully at the<br />
check-in counters, the baggage conveyors,<br />
how they get them to the laterals. The<br />
physical dimensions and design are<br />
completely different in every airport.”<br />
So, what happens if an airport does not<br />
meet the deadline? In reality, ICAO has few<br />
teeth. It expects signatory states to abide by<br />
its requirements. There is little it can do to<br />
enforce them.<br />
Biometric identification systems<br />
have been heralded as one<br />
sure way to simplify travel<br />
and boost security. But, while<br />
important trials continue in<br />
two Asia-Pacific countries, there has been a<br />
plea for better integration to ensure that the<br />
full potential of chip-enabled passports, in<br />
particular, is met.<br />
In Australia, the SmartGate initiative run<br />
jointly by Qantas Airways and the Australian<br />
Customs Service has been<br />
extended as an option for<br />
the airline’s frequent flyers<br />
arriving from overseas at<br />
Syd ney a nd Melbou r ne<br />
airports.<br />
Launched five years ago<br />
as an automated processing<br />
system for Qantas crew,<br />
SmartGate’s technology<br />
compares facial features<br />
as screened at a checkpoint<br />
with those on an original<br />
photograph held within the<br />
system.<br />
In Japan, All Nippon<br />
Airways (ANA) and Japan<br />
Airways (JAL) are continuing<br />
the use of biometrics – facial<br />
in ANA’s case, facial and iris<br />
for JAL – to identify some of<br />
their passengers.<br />
The next step could be for them to<br />
collaborate with government authorities such<br />
as immigration and passport departments to<br />
use biometrics all the way through the travel<br />
process.<br />
That, however, needs full official<br />
involvement, something that the Association<br />
of Asia Pacific <strong>Airlines</strong> (AAPA) says has<br />
been lacking in some parts of the region.<br />
‘Governments have<br />
been slow to commit<br />
to the development<br />
of common<br />
standards’<br />
Andrew Herdman<br />
Director general, AAPA<br />
Biometric ID: a call<br />
for common standards<br />
Malaysia already issues smart passports<br />
that use radio frequency identification<br />
(RFID) chips holding facial images and<br />
fingerprint data.<br />
Australia, New Zealand,<br />
<strong>Singapore</strong> and Japan are all<br />
moving in that direction as<br />
well.<br />
The International Civil<br />
<strong>Aviation</strong> Organisation (ICAO)<br />
has already chosen facial<br />
recognition as the biometric<br />
that should be used for identity<br />
confirmation by machine.<br />
T h e A A P A b a c k s<br />
machine-readable and chipenabled<br />
passports, but it argues<br />
that individual initiatives may<br />
not be enough.<br />
“Unfortunately, governments<br />
have been slow to<br />
commit to the development<br />
of common standards,” said<br />
its director general, Andrew<br />
Herdman.<br />
“A series of practical trials have also<br />
demonstrated serious shortcomings in the<br />
reliability and inter-operability of reader<br />
equipment for these kinds of electronic<br />
documents.<br />
“This, taken with continuing differences<br />
over the preferred biometric data, such<br />
as facial, fingerprint, iris, has held back<br />
widespread implementation.”<br />
Herdman believes that a fix will be<br />
found. “We remain optimistic that these<br />
implementation challenges are now being<br />
overcome,” he said.<br />
He is not, however, as upbeat about<br />
another possible change.<br />
At present, adva nced passenger<br />
information (API) is limited to what is<br />
included in the machine-readable zone<br />
of most modern passports. Now some<br />
governments, particularly the U.S, want to<br />
know more – home addresses and intended<br />
destinations, for instance.<br />
And they plan to call for it up to 60<br />
minutes before departure, as compared to<br />
the present 15 minutes.<br />
“This could result in massive disruption<br />
to air travel in terms of longer passenger<br />
check-in times, reduced schedule reliability<br />
and poorer connections,” said Herdman.<br />
“The AAPA wants to see harmonisation<br />
of regulations and along with other industry<br />
stakeholders, we have expressed support for<br />
an alternative approach using interactive-<br />
API. This would use real-time screening of<br />
passengers during the check-in process and<br />
allows governments to scrutinize passenger<br />
data prior to travel and that way giving the<br />
necessary clearance to fly.”<br />
Australia has already adopted that<br />
system. Japan, South Korea, Hong Kong<br />
and Thailand plan to introduce it and<br />
the European Commission has called on<br />
European states to do so by 2007.<br />
SEPTEMBER 2005 ORIENT AVIATION 57
SPECIAL REPORT<br />
Airport & Airline Security<br />
Man and machine<br />
It’s a winning combination; neither can succeed in the security battle alone<br />
Mal Maginnis works<br />
in the rarefied world<br />
of trace detectors,<br />
biometrics and X-ray<br />
systems.<br />
He can talk authoritatively about the<br />
benefits of linking traditional technologies<br />
with iron mass spectrometry, advanced<br />
infrared systems and millimetric electronic<br />
waves.<br />
There is a new walk-through scanner that<br />
his company, Smiths Detection,<br />
is particularly proud of. It uses an<br />
airflow to dislodge particles from<br />
passengers’ clothing or skin as they<br />
walk through a checkpoint.<br />
Particle samples and vapours can<br />
be analysed for traces of explosives<br />
or illegal drugs within seconds.<br />
“There is a whole range of<br />
technologies coming into support<br />
what I would say was a more<br />
traditional, conservative approach<br />
to the X-ray in the past,” he said.<br />
It all sounds like 21st-century<br />
stuff and an obvious boon to aviation<br />
security. But Macginnis, president<br />
of his company’s Asia-Pacific<br />
wing, does not see such advances<br />
succeeding in isolation.<br />
He is among the many experts<br />
who believe neit her men nor<br />
machines alone hold the key to a secure<br />
industry. It takes a combination of the two<br />
to beat the terrorists and drug smugglers.<br />
“Humans are still fundamental, the<br />
airline crew who see someone doing<br />
something strange, for instance. [It’s] that<br />
kind of human dimension. But some people<br />
forget it,” Macginnis said.<br />
“Our approach as a company is that we<br />
have to come up with technology we can<br />
industrialise to make the operators’ job better<br />
and easier. There is no point in giving them<br />
this great laboratory system that nobody<br />
can use.<br />
“New technologies are going to help,<br />
though. There is a lot of clever research going<br />
on and it’s going to be very useful. But none<br />
of it is going to be a single solution. We must<br />
continue to adjust, improve and absorb new<br />
technologies as the threats change.<br />
“Sometimes it’s diff icult for the<br />
travelling public. There is a new threat and<br />
you adjust the system. There is no magic out<br />
there, but there are good technologies that are<br />
helping the operators win the game.”<br />
Smiths Detection, an arm of the giant<br />
British-based Smiths Group, has installed<br />
its products at major airports in 25 countries<br />
across the region such as China, Japan, India,<br />
<strong>Singapore</strong>, Australia and New Zealand.<br />
A non-invasive<br />
scanner<br />
that screens<br />
passengers for<br />
explosives<br />
Cargo security is now attracting more<br />
attention than checked baggage screening<br />
systems, Macginnis said, because a range<br />
of solutions already exists for the latter.<br />
“The problem with air cargo is the<br />
sheer volume and speed required. It’s a real<br />
technical challenge. We approach it exactly<br />
as we approach all the others. We’ve got to<br />
find a combination of the technologies.”<br />
Again, a team effort works better. “It’s the<br />
intelligence services, the customs services,<br />
the police guys, physical inspections, X-ray<br />
inspections, trace inspections and control<br />
and manifest,” said Maginnis.<br />
“People are looking for silver bullets.<br />
There is no such thing. Think how complex<br />
screening people is. Air cargo is just that,<br />
only bigger, heavier and faster.”<br />
Security consultant and International<br />
Air Transport Association (IATA) training<br />
faculty member, Philip Baum, also wants<br />
people kept in the picture, but his emphasis<br />
is a little different.<br />
“My biggest concern is the overall<br />
approach to aviation security,” he said. “We<br />
still put the screening of baggage before the<br />
screening of people themselves. Passenger<br />
screening is all based on Sixties technology,<br />
X-ray machines and metal detection<br />
technology designed to identify dense<br />
metallic items.<br />
“Realistically, we need to be<br />
looking at the people who carry<br />
the bags. We need an intelligent<br />
approach to aviation security.”<br />
And that, Baum argues, means<br />
profiling. “There are a few trials<br />
going on looking at passenger X-rays,<br />
but realistically we are sticking with<br />
the same technologies. We are not<br />
profiling people. We need to start.”<br />
Baum holds no truck with those<br />
who find this an objectionable<br />
process. “In that case, why do we let<br />
customs and immigration officers do<br />
it? I find it amazing that we raise all<br />
these reasons why we must not profile<br />
people, because it’s not fair, it’s not<br />
nice, it’s not politically correct. We<br />
let them go on an airplane without<br />
any checks other than what the airline<br />
does and the basic airport security.<br />
“They arrive at a destination, then they<br />
are profiled. They go through customs, and<br />
customs is looking at your appearance and<br />
your behaviour.<br />
“Stand at the Heathrow customs area and<br />
you will see what kind of people they pull<br />
over every day. “I’m not anti-technology. I’m<br />
just anti-total reliance on technology versus<br />
zero reliance on people.”<br />
Baum sees aviation security in a wider<br />
context than just the terrorist threat. “It goes<br />
way beyond terrorism. The aim is to prevent<br />
any unlawful act in civilian aviation. We do<br />
stand a reasonable chance, given the system<br />
we have today, to identify the criminal, the<br />
mentally disturbed, the asylum seekers who<br />
are out there,” he said. But there is still room<br />
for improvement.<br />
58 ORIENT AVIATION SEPTEMBER 2005
Anyone encouraged by the<br />
lack of recent attacks on<br />
mainstream aviation should<br />
listen to Dr Rohan Gunaratna,<br />
the <strong>Singapore</strong>-based<br />
terrorism expert. To him, the threat remains<br />
“very significant”. It has not diminished since<br />
9/11. Instead, it has changed its emphasis,<br />
with airports now more in the firing line.<br />
“Terrorists consider airport and airline<br />
targets as a high priority. They continue to<br />
probe the gaps or loopholes in their security,”<br />
said the head of the international centre for<br />
political violence at the Institute of Defence<br />
and Strategic Studies based in <strong>Singapore</strong>.<br />
“<strong>Aviation</strong> will be a high value target for a<br />
long time. An attack on an aviation target is<br />
much more attractive than a land or maritime<br />
target.”<br />
But, in the face of tightened security<br />
in North America, Europe, Australia and<br />
New Zealand, terrorists’ primary focus is<br />
now on weaknesses in the security net in<br />
parts of Asia, the Middle East, Africa and<br />
the Caucuses.<br />
From there they can launch an attack<br />
on the “white countries”, sidestepping the<br />
problem of gaining access to an airplane<br />
near the targets themselves. “Because of the<br />
difficulty in breaching security in a Western<br />
country, they will try to do that in the global<br />
South. Once they get control of an aircraft,<br />
they are likely to attempt to take a target in<br />
a developed country,” said Gunaratna, a<br />
speaker at the International Air Transport<br />
Association’s (IATA) Avsec World 2005<br />
conference in Geneva next month.<br />
He listed four potential terrorist methods.<br />
“They are still very keen to hijack a plane and<br />
crash it into a strategic or high-profile target.<br />
But this is now more difficult. Therefore the<br />
most likely scenario is a mid-air explosion.<br />
The third area of attack is the acquisition of<br />
air missile technology. The fourth is an attack<br />
when the plane is on the tarmac.”<br />
That last method means airports are now<br />
more at risk, said Gunaratna. “Because of the<br />
difficulty in attacking an airline, terrorists<br />
have also invested considerably in attacking<br />
airports. By doing this, a group can achieve<br />
an effect somewhat close to, although not<br />
exactly the same as, attacking an airborne<br />
target.”<br />
The Asia-Pacific offers two recent<br />
examples, which clearly denote the threat<br />
on the ground, he said:<br />
• In April last year, a bomb blast triggered<br />
by a mobile phone killed two people at<br />
Hat Yai airport in Thailand’s Songkhla<br />
Airports ‘more at risk’<br />
from attacks, says<br />
terrorism expert<br />
Governments “not adequately protecting<br />
their airports and aviation assets”<br />
province, the gateway to its troubled far<br />
southern region where the government is<br />
fighting a Muslim insurgency.<br />
• A year earlier, 21 people died when a<br />
bomb ripped through Davao City airport<br />
on the southern Philippine island of<br />
Mindanao, where rebels from the Moro<br />
Islamic Liberation Front are active.<br />
Thailand and the Philippines, together<br />
with Indonesia, face a significant threat,<br />
said Gunaratna.<br />
“That threat cannot be controlled or<br />
be reduced because of the continuing<br />
conflicts in those countries. It’s important<br />
for governments to invest in robust security<br />
measures to protect their airport and aviation<br />
assets, something which they have not<br />
adequately done,” he said.<br />
Gunaratna also highlighted the risk posed<br />
by terrorists piloting planes themselves, as was<br />
the case with 9/11. He gave, as an example,<br />
admissions by Mohammed Mansour Jabarah,<br />
the 21-year-old Canadian citizen arrested after<br />
being sent to southeast Asia to coordinate<br />
attacks for Al-Qaeda. The U.S. embassy in<br />
Manila was one prime target.<br />
“He wrote in his report that the only way<br />
to attack it was with an airplane. Clearly this<br />
is a demonstration of how the threshold for<br />
using airplanes to hit difficult targets has<br />
been crossed,” Gunaratna said.<br />
Both Gunaratna and British aviation<br />
security consultant, Philip Baum, also point<br />
to the bombing of two Russian passenger<br />
aircraft last August as evidence that terrorists<br />
can still hit home, in this case through two<br />
female Chechen suicide bombers.<br />
To Gunaratna, the downing of the two<br />
Tupolevs and the deaths of all 89 on board the<br />
two planes, was an example of an Al-Qaeda<br />
style attack in a region that is at risk.<br />
To Baum it highlighted the failure of<br />
screening methods and also of the world to<br />
realise the importance of such events when<br />
they take place outside the West.<br />
“Bizarrely, it has gone off the aviation<br />
industry’s radar screen,” said Baum.<br />
“Nobody really talks about it any more,<br />
because it was Russia. Who cares? It was<br />
not America,” he said.<br />
“The media has had a huge influence<br />
there. We just decided the threat of female<br />
suicide bombers carrying devices internally,<br />
or underneath their clothing, is too horrific<br />
for us to think about. But we are now in the<br />
suicidal era.”<br />
SEPTEMBER 2005 ORIENT AVIATION 59
BUSINESS DIGEST: MAY STATISTICS<br />
Airline Codes<br />
RPK Growth by Carrier<br />
Passenger Load Factor<br />
Growth by Carrier<br />
BI<br />
Royal Brunei <strong>Airlines</strong><br />
MH Malaysia <strong>Airlines</strong><br />
BR<br />
EVA <strong>Airlines</strong><br />
NH<br />
All Nippon Airways<br />
50%<br />
15<br />
CI<br />
China <strong>Airlines</strong><br />
OZ<br />
Asiana <strong>Airlines</strong><br />
40%<br />
12<br />
CX<br />
Cathay Pacific<br />
PR<br />
Philippine <strong>Airlines</strong><br />
30%<br />
9<br />
GA<br />
JL<br />
KE<br />
KA<br />
Garuda<br />
Japan <strong>Airlines</strong><br />
Korean <strong>Airlines</strong><br />
Dragonair<br />
SQ<br />
TG<br />
VN<br />
<strong>Singapore</strong> <strong>Airlines</strong><br />
Thai Airways Int’l<br />
Vietnam <strong>Airlines</strong><br />
20%<br />
10%<br />
0%<br />
-10%<br />
6<br />
3<br />
0<br />
Percentage<br />
(May 05 vs May 04)<br />
Percentage Points Change<br />
(May 05 vs May 04)<br />
-20%<br />
-3<br />
Percentage<br />
(Jun 04-May 05 vs Jun 03-May 04)<br />
Percentage Points Change<br />
(Jun 04-May 05 vs Jun 03-May 04)<br />
-30%<br />
BI BR CI CX GA JL KA KE MHNH OZ PR SQ TG VN<br />
-6<br />
BI BR CI CX GA JL KA KE MHNH OZ PR SQ TG VN<br />
Freight traffic slows<br />
Compiled and presented by KRIS LIM of the Research and Statistics<br />
Department of the Association of Asia Pacific <strong>Airlines</strong> Secretariat.<br />
The number of international<br />
passengers carried by the<br />
Association of Asia Pacific<br />
<strong>Airlines</strong> (AAPA) members<br />
rose 8% to 10.2 million in May.<br />
In terms of revenue passenger kilometres<br />
(RPKs), passenger traffic grew 6.7%<br />
compared to the same month last year.<br />
Capacity rose 5.9%, enabling the passenger<br />
load factor (PLF) to reach 69%, up 0.5<br />
percentage point.<br />
With the exception of January, capacity<br />
expansion has been a step behind traffic<br />
growth this year, contributing to higher<br />
monthly load factors. However, the gap<br />
narrowed in March and April, producing<br />
only marginal improvements in load<br />
factor.<br />
On an individual airline basis, Dragonair<br />
+28.4% (in RPK terms), Malaysia <strong>Airlines</strong><br />
+26.6%, Vietnam <strong>Airlines</strong> +20.8%, Cathay<br />
Pacific Airways +13.7% and China <strong>Airlines</strong><br />
+11.6% recorded strong passenger traffic<br />
volumes. Garuda Indonesia’s traffic<br />
continued to shrink, however, down 20.7%<br />
– its seventh consecutive monthly decline.<br />
Five carriers reported improvements<br />
in PLF, led by Malaysia <strong>Airlines</strong>, up 12.9<br />
percentage points (p.p.). Load factors of<br />
Dragonair and Vietnam <strong>Airlines</strong> also<br />
improved, up 8.2 p.p. and 5.6 p.p. respectively.<br />
RPK and ASK (In Billions)<br />
RPK and ASK (In Percentage)<br />
40<br />
RPK, ASK and PLF Growth Rates<br />
(Jun 04 to May 05)<br />
60<br />
50<br />
40<br />
30<br />
20<br />
10<br />
0<br />
-10<br />
J<br />
J<br />
J<br />
J<br />
RPK, ASK and PLF<br />
(Jun 04 to May 05)<br />
RPK<br />
ASK<br />
PLF<br />
A<br />
S<br />
2004<br />
O<br />
N<br />
D<br />
J<br />
M<br />
2005<br />
RPK<br />
ASK<br />
PLF<br />
80<br />
60<br />
40<br />
20<br />
0<br />
A M<br />
60<br />
50<br />
40<br />
30<br />
20<br />
10<br />
0<br />
PLF (In Percentage)<br />
PLF (In Percentage Points)<br />
-10<br />
A S O N D J F M A M<br />
2004 vs. 2003 2005 vs. 2004<br />
F<br />
Despite the percentage point improvements,<br />
the PLFs of the three carriers in May were<br />
still below the 70% mark.<br />
Carriers reporting PLFs higher than<br />
70% were Philippine <strong>Airlines</strong> (81.5%), EVA<br />
Air (78%), China <strong>Airlines</strong> (75.9%), Cathay<br />
Pacific (75.7%), Asiana <strong>Airlines</strong> (72.2%)<br />
and Korean Air (71.2%).<br />
CARGO<br />
In contrast with passenger traffic,<br />
freight traffic fell 1.4% in freight tonne<br />
kilometres (FTKs). This was partly due<br />
to weaker traffic on trans-Pacific routes.<br />
May’s capacity increase, up 3.6%, was<br />
more modest compared with the previous<br />
two months. This factor helped to mitigate<br />
the deterioration in load factor, down 3.2<br />
percentage points to 65%.<br />
Individually, Dragonair’s FTKs grew<br />
45.8%, boosted by additional services<br />
introduced during the past year. Cathay<br />
Pacific +7.2%, Malaysia <strong>Airlines</strong> +4.8%<br />
and Asiana <strong>Airlines</strong> +2.1% also registered<br />
FTK growth. But while China <strong>Airlines</strong> and<br />
<strong>Singapore</strong> <strong>Airlines</strong> reported flat freight<br />
volumes, EVA Air, Japan <strong>Airlines</strong> and<br />
Korean Air had negative growth.<br />
Freight load factors (FLF) deteriorated<br />
for the majority of the carriers with the<br />
exception of Royal Brunei <strong>Airlines</strong>, Malaysia<br />
60 ORIENT AVIATION SEPTEMBER 2005
FTK Growth by Carrier<br />
Freight Load Factor<br />
Growth by Carrier<br />
PAX Growth by Carrier<br />
50%<br />
40%<br />
30%<br />
20%<br />
10%<br />
0%<br />
15<br />
10<br />
5<br />
0<br />
40%<br />
30%<br />
20%<br />
10%<br />
0%<br />
-10%<br />
-10%<br />
-20%<br />
-30%<br />
BI BR CI CX GA JL KA KE MHNH OZ PR SQ TG VN<br />
-5<br />
-10<br />
BI BR CI CX GA JL KA KE MHNH OZ PR SQ TG VN<br />
-20%<br />
-30%<br />
-40%<br />
BI BR CI CX GA JL KA KE MHNH OZ PR SQ TG VN<br />
<strong>Airlines</strong>, Philippine <strong>Airlines</strong> and Thai<br />
Airways International. Carriers with FLFs<br />
in excess of 70% were Korean Air (78.1%),<br />
Asiana <strong>Airlines</strong> (74%), China <strong>Airlines</strong><br />
(72.2%), EVA Air (71.1%) and Dragonair<br />
(70.4%).<br />
Results of the 12 months<br />
to May 31, 2005<br />
PASSENGERS<br />
AAPA consolidated passengers carried<br />
and RPKs increased by 14.5% and 11.7%,<br />
respectively. Capacity expanded 10.5%,<br />
which resulted in a 0.8-percentage point<br />
improvement in load factor to 73.2%.<br />
FREIGHT<br />
AAPA consolidated FTKs moderated<br />
with an increase of 9.7% for the 12-month<br />
period. Capacity rose 10.7%, which resulted<br />
in a 0.6-percentage point decline in load<br />
factor to 66.7%.<br />
JUNE<br />
Preliminary AAPA traffic figures<br />
for June showed the total number of<br />
inter national passengers car ried by<br />
member airlines reached 10.6 million, an<br />
increase of 5.2% year-on-year. RPKs grew<br />
6.7% on a slower capacity increase of 6%,<br />
which resulted in a 0.5 percentage point<br />
improvement in PLF to 74.7%.<br />
International freight traffic in FTKs<br />
rebounded from May’s decline to 3.3%<br />
year-on-year growth in June. Capacity<br />
increases, however, outpaced FTK growth<br />
at 5.9%. Consequently, FLF deteriorated by<br />
1.7 percentage points to 66.6%.<br />
Commenting on the figures, AAPA<br />
FTK, FATK and Freight Load Factor<br />
(Jun 04 to May 05)<br />
FTK and FATK (In Billions)<br />
4<br />
J<br />
J<br />
FTK<br />
FATK<br />
FLF<br />
A<br />
S<br />
2004<br />
O<br />
N<br />
D<br />
J<br />
F<br />
M A<br />
2005<br />
80<br />
60<br />
40<br />
20<br />
0<br />
M<br />
FLF (In Percentage)<br />
director general, Andrew Herdman said:<br />
“The 7.5% g row th in the nu mber of<br />
international passengers carried in the first<br />
half of 2005 is quite encouraging and seems<br />
to indicate that travel demand is holding up<br />
well despite the impact of high oil prices.<br />
“Freight traffic growth has been more<br />
modest, with FTKs up only 3.4% for the<br />
first half of the year as a result of slower<br />
global economic growth.”<br />
FTK and FATK (In Percentage)<br />
25<br />
20<br />
15<br />
10<br />
5<br />
0<br />
-5<br />
-10<br />
J<br />
J<br />
E-mail: krislim@aapa.org.my<br />
FTK, FATK FLF Growth Rates<br />
(Jun 04 to May 05)<br />
FTK<br />
FATK<br />
FLF<br />
25<br />
20<br />
15<br />
10<br />
5<br />
0<br />
-5<br />
FLF (In Percentage Points)<br />
-10<br />
A S O N D J F M A M<br />
2004 vs. 2003 2005 vs. 2004<br />
<br />
<br />
<br />
SEPTEMBER 2005 ORIENT AVIATION 61
BUSINESS DIGEST<br />
AAPA MONTHLY INTERNATIONAL STATISTICS<br />
Summary of Consolidated Results (thousands)<br />
2004-5 RPK ASK PLF FTK FATK FLF RTK ATK PAX<br />
Jun 04 41,795,448 56,359,280 74.2% 4,105,388 6,007,392 68.3% 8,031,469 11,206,859 10,051<br />
Jul 04 46,030,885 60,141,484 76.5% 4,323,330 6,402,332 67.5% 8,638,722 11,935,667 11,027<br />
Aug 04 45,623,431 60,566,268 75.3% 4,100,539 6,289,565 65.2% 8,377,124 11,937,904 11,112<br />
Sep 04 41,777,823 57,554,816 72.6% 4,311,551 6,373,665 67.6% 8,220,096 11,660,016 10,091<br />
Oct 04 43,196,097 59,279,022 72.9% 4,666,657 6,707,738 69.6% 8,727,367 12,155,508 10,564<br />
Nov 04 42,236,307 57,951,761 72.9% 4,484,965 6,582,391 68.1% 8,446,650 11,903,779 10,614<br />
Dec 04 44,840,311 60,984,876 73.5% 4,314,997 6,439,015 67.0% 8,530,183 12,059,024 10,861<br />
Jan 05 45,106,106 60,896,230 74.1% 3,763,438 6,062,753 62.1% 7,999,409 11,742,067 10,473<br />
Feb 05 39,996,784 54,723,978 73.1% 3,565,824 5,465,310 65.2% 7,310,842 10,505,704 9,814<br />
Mar 05 43,992,820 60,071,821 73.2% 4,464,535 6,605,761 67.6% 8,593,356 12,152,816 10,720<br />
Apr 05 42,119,265 58,795,095 71.6% 4,204,155 6,338,316 66.3% 8,156,067 11,773,946 10,309<br />
May 05 42,123,950 61,030,566 69.0% 4,075,456 6,269,324 65.0% 8,024,522 11,911,530 10,181<br />
TOTAL 518,839,227 708,355,197 73.2% 50,380,836 75,543,561 66.7% 99,055,808 140,944,819 125,817<br />
2004-5 RPK ASK PLF FTK FATK FLF RTK ATK PAX<br />
Jun 04 54.9% 38.7% 7.7 17.1% 20.1% -1.8 32.8% 28.6% 77.2%<br />
Jul 04 23.8% 20.8% 1.8 21.5% 18.1% 1.9 22.6% 19.4% 28.5%<br />
Aug 04 10.1% 13.8% -2.6 13.8% 13.3% 0.3 12.0% 14.2% 13.6%<br />
Sep 04 9.0% 11.6% -1.8 15.7% 14.8% 0.5 12.3% 13.3% 11.3%<br />
Oct 04 9.5% 8.9% 0.4 12.7% 12.3% 0.2 11.3% 10.7% 11.2%<br />
Nov 04 7.9% 6.7% 0.9 8.7% 10.5% -1.1 8.3% 8.7% 12.5%<br />
Dec 04 6.0% 6.3% -0.3 11.9% 10.1% 1.1 9.1% 8.5% 7.9%<br />
Jan 05 2.9% 5.1% -1.6 13.4% 10.9% 1.4 8.3% 8.8% 2.0%<br />
Feb 05 6.7% 4.0% 1.8 -4.3% 0.8% -3.5 0.9% 2.4% 9.8%<br />
Mar 05 11.9% 7.5% 2.9 4.1% 8.8% -3.1 7.6% 8.4% 13.8%<br />
Apr 05 6.3% 5.6% 0.5 6.9% 7.0% -0.1 6.6% 6.5% 6.9%<br />
May 05 6.7% 5.9% 0.5 -1.4% 3.6% -3.2 2.2% 4.8% 8.0%<br />
GROWTH 11.7% 10.5% 0.8 9.7% 10.7% -0.6 10.7% 10.8% 14.6%<br />
CY RPK ASK PLF FTK FATK FLF RTK ATK PAX<br />
2000 465,781,253 622,785,732 74.8% 39,250,854 56,551,376 69.4% 83,062,077 113,639,233 106,313<br />
2001 449,997,481 632,484,230 71.1% 36,254,186 56,302,344 64.4% 78,370,595 114,075,864 105,860<br />
2002 471,599,221 633,726,957 74.4% 41,760,845 60,792,084 68.7% 86,388,889 118,421,507 112,506<br />
2003 424,867,398 610,926,830 69.5% 43,587,366 64,971,618 67.1% 83,402,125 121,028,734 98,875<br />
2004 505,242,763 692,635,360 72.9% 49,704,793 73,735,163 67.4% 97,093,807 137,542,532 122,012<br />
2005 3 213,338,925 295,517,690 72.2% 20,073,409 30,741,463 65.3% 40,084,197 58,086,062 51,497<br />
CY RPK ASK PLF FTK FATK FLF RTK ATK PAX<br />
2001 -3.4% 1.6% -3.6 -7.6% -0.4% -5.0 -5.6% 0.4% -0.4%<br />
2002 4.8% 0.2% 3.3 15.2% 8.0% 4.3 10.2% 3.8% 6.3%<br />
2003 -9.9% -3.6% -4.9 4.4% 6.9% -1.6 -3.5% 2.2% -12.1%<br />
2004 4 18.9% 13.4% 3.4 14.0% 13.5% 0.3 16.4% 13.6% 23.4%<br />
2005 3 6.8% 5.6% 0.8 3.5% 6.3% -1.7 5.1% 6.2% 8.0%<br />
Note: 1. The consolidation includes 16 participating airlines, including Dragonair.<br />
2. NZ do not participate in this report.<br />
3. Year-to-date (YTD) figures and comparison.<br />
4. 2000-2004 figures were revised to include Dragonair.<br />
62 ORIENT AVIATION SEPTEMBER 2005