HP Archive Backup System for OpenVMS Guide to Operations

Troubleshooting
12.5 Windows and Unix Clients
Table 12–1 Assigning a System Variable for Windows Troubleshooting
Step
Action
1. Log into the administrator account on the Windows client node.
2. Bring up the registry editor (for example, regedt32 from command line)
3. Go to the window for the following location:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ -
ABSClient\Parameters
4. From the EDIT menu select “Add Value...”, enter ABSGtarLog as the value name.
5. Select the data type as REG_DWORD.
6. Enter a one (1) as the data in the DWORD window; select decimal.
7. Click OK, exit from the registry.
8. Run your save and restore requests as usual.
Result:
The log files generated during the save or restore operation will be located in the system directory.
For example, on an NT Version 4.0 server system, the directory system name would be:
c:\Winnt40S\system32
The log files are named as follows:
• abs_log_file.txt - This log file contains information about the execution of the
file absgtar.exe.
• absclient_log_file.txt - This log file contains information about the execution of
the file absclient.exe.
9. When the log files are no longer needed, go to the same registry window and delete the entry.
Do this by highlighting the entry; select Delete from the EDIT menu.
12.5.2 Windows Quotas
If you expect to have continuation volumes during your Windows backups, you should set the
following parameter in the registry.
Modify the registry path
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
with the following Windows parameter (set it to 20 or higher)
TcpMaxDataRetransmissions REG_DWORD 20
This change to the default is built into Windows; ensure that the TCP/IP connection is not prematurely
terminated with send failures.
Note
After making the changes to the parameter you need to reboot the system to allow the
changes to take effect.
12-8 Troubleshooting