HP LaserJet 5000 Printer Service Manual

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Figure 7-22 Motors (Duplexing unit) EN Reference Diagrams 7-95
Figure 7-23 Connectors 7-96 Troubleshooting EN
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HP LaserJet 5000, 5000 N and 5000 G
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© Copyright Hewlett-Packard Compan
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3 Printer Operation Overview . . .
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6 Removing and Replacing Parts Over
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6 Contents EN
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Printer Features Table 1-1. Printer
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Table 1-2. Comparison of HP LaserJe
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Site Requirements The following env
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55 in (139.8 cm) 24.6 in (62.5 cm)
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Environmental Requirements Table 1-
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Table 1-7. Paper Specifications, Tr
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Table 1-9. Paper Specifications, Op
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Note Do not use letterhead paper th
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Labels CAUTION To avoid damaging th
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Envelopes with Adhesive Strips or F
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Safety Information Laser Safety Sta
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Laser statement for Finland Luokan
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Environmental Product Stewardship P
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Service Approach Repair of the prin
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Helpful Documentation Table 2-1 lis
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HP FIRST HP FIRST (Fax Information
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Toner Cartridge Information The Ton
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2-10 Service Approach EN
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Using the Control Panel Control Pan
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Settings and Defaults The printer m
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Information Menu Table 3-4. Informa
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Table 3-5. Paper Handling Menu (con
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Print Quality Menu Table 3-6. Print
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Table 3-6. Print Quality Menu (cont
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Table 3-7. Printing Menu (continued
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Table 3-7. Printing Menu (continued
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Table 3-8. Configuration Menu (cont
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Table 3-9. I/O Menu I/O Menu Items
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Table 3-9. I/O Menu (continued) Ite
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Table 3-10. EIO Menu (continued) It
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Service Mode Service Mode should be
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Page Count The page count stored in
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Maintenance Page Count The maintena
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Resetting the Printer Cold Reset Co
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Serial MS-DOS Commands Most IBM com
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Pacing (Handshaking) Pacing (or “
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Cleaning the Printer and Accessorie
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Using the Printer Cleaning Page If
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Table 4-2. Life of Components (cont
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Printer Subsystems This chapter pre
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Figure 5-2 Low Voltage Power Supply
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High Voltage Power Distribution Fig
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Figure 5-4 DC Controller PCA Laser
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Motors See “Timing Diagram” on
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Formatter System The Formatter PCA
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Input/Output Parallel Interface The
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DIMM Slots The DIMM slots may be us
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Image Formation System The image fo
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Toner Cartridge A major portion of
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Cleaning the Drum In the transfer s
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Writing the Image During the writin
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Transferring the Image During the t
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Variable Fusing Temperature Figure
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The paper passes through the regist
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Figure 5-17 Tray 1 Pickup 5-32 Func
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Figure 5-19 Paper Skew Loop-forming
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Figure 5-21 500-sheet Paper Feeder
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Duplexer This function is to revers
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Reversing System The duplexing driv
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Uncurling Function This printer has
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Figure 5-26 Dance Mode Paper Jam in
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Table 5-1. Printer Timing Period Ti
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5-48 Functional Information EN
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User Installable Accessories Memory
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If an optional duplexer is installe
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Figure 6-1 Installing EIO Cards or
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Phillips Posidriv Figure 6-2 Philli
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Removing Covers Rear Door / Rear Ou
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Top Cover Facing the front of the p
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4 The cable connecting the Control
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Figure 6-8 Back Side of Top Cover I
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Front Cover and Tray 1 Front Cover
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Front Cover Pins 1 Remove the Front
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Figure 6-14 Face Down Assembly Item
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Tray 1 Inner Cover 1 Remove the Top
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Right and Left Corner Covers These
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Transfer Roller Assembly CAUTION Ne
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Fuser 1 Remove the Rear Door and Re
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Top Margin Adjustment When the term
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Main Gear Assembly 1 Remove the Top
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Pickup Gear Assembly 1 Remove the T
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Tray 1 Pickup Solenoid 1 Remove the
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Formatter Assembly 1 Print a Config
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Tray 2 Roller 1 Remove the Paper Tr
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3 Remove the two machine screws in
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DC Controller Board and Power Suppl
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Figure 6-38 DC Controller Assembly
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Paper Feed Belt Assembly 1 Remove t
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Tray 1 Shaft 1 Remove the Top Cover
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Tray 2 Shaft 1 Remove the Top Cover
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Tray 1 Lift Plate 1 Remove the Fron
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Paper Guide 1 Lift the green handle
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Face Down Bin Full Sensor 1 Remove
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Power Connection 1 Remove the Top C
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Figure 6-53 Registration Assembly C
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Figure 6-55 Upper Delivery Assembly
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Figure 6-57 Right Delivery Roller T
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Main Motor 1 Remove the Main Gear A
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Power Inlet Assembly 1 Remove the T
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Figure 6-63 500-sheet Tray (top vie
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Left Front Corner Cover Installatio
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D-Roller and Feed Roller Feed Rolle
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Power Connector 1 Remove the Power
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6-82 Removing and Replacing Parts E
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Troubleshooting Process The trouble
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Troubleshooting Process Flow 7-4 Tr
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Troubleshooting the Printing System
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Table 7-3. No AC Power Cause Action
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Engine Test Button Location The eng
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Event Log Use the Event Log to diag
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Display the Event Log If the printe
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Printer Messages The following tabl
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Table 7-5. Alphabetical Printer Mes
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Table 7-6. Numerical Printer Messag
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General Paper Path Troubleshooting
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Paper Path Test To perform a Paper
Page 265 and 266: Figure 7-4 Menu Map 7-44 Troublesho
Page 267 and 268: Figure 7-5 Configuration Page 7-46
Page 269 and 270: Image Quality When you are working
Page 271 and 272: Image Defects The quality of the pr
Page 273 and 274: Table 7-10. Black Page (continued)
Page 275 and 276: Table 7-11. Blank Page (continued)
Page 277 and 278: Table 7-12. Blank Spots (continued)
Page 279 and 280: Table 7-15. Curl Possible Cause Act
Page 281 and 282: Table 7-17. Distorted Image (contin
Page 283 and 284: Table 7-19. Faded Print/Bubbles (co
Page 285 and 286: Table 7-20. Gray Background (contin
Page 287 and 288: Table 7-23. Light Print, Dark Print
Page 289 and 290: Table 7-26. Skew Possible Cause Act
Page 291 and 292: Table 7-28. Toner Specks (continued
Page 293 and 294: Repetitive Defect Ruler Repetitive
Page 295 and 296: Image System Troubleshooting Half S
Page 297 and 298: Interface Troubleshooting This sect
Page 299 and 300: JetDirect Configuration ● ● ●
Page 301 and 302: Figure 7-9 250-sheet Paper Feeder 7
Page 303 and 304: Figure 7-11 Tray 2 Paper Path 7-82
Page 305 and 306: Figure 7-13 500-sheet Paper Feeder
Page 307 and 308: Figure 7-15 Duplexing Unit 7-86 Tro
Page 309 and 310: Sensors and Signals The drawing bel
Page 311 and 312: Table 7-32. Table 1 Sensors and Sig
Page 313 and 314: Figure 7-19 Location of Sensors and
Page 315: Figure 7-21 Motors 7-94 Troubleshoo
Page 319 and 320: Figure 7-25 PCA’s 7-98 Troublesho
Page 321 and 322: Figure 7-27 Clutches and Solenoids
Page 323 and 324: Figure 7-29 Switches 7-102 Troubles
Page 325 and 326: Figure 7-31 DC Controller Board Tes
Page 327 and 328: 7-106 Troubleshooting EN
Page 329 and 330: Figure 7-34 DC Controller PCA I/O (
Page 331 and 332: Figure 7-36 DC Controller PCA I/O (
Page 333 and 334: How To Use the Parts Lists and Diag
Page 335 and 336: Accessories and Supplies The follow
Page 337 and 338: Common Hardware and Replacement Cab
Page 339 and 340: Fuser Registration Roller Assembly
Page 341 and 342: 5 7 A B E D F 1 B C G C I H 3 8 A 2
Page 343 and 344: 2 4 5 1 3 Figure 8-3 Upper Cover As
Page 345 and 346: 20 10 11 1 18 12 6 9 3 13 7 8 2 19
Page 347 and 348: 17 22 24 9 8 20 18 23 25 19 24 7 13
Page 349 and 350: 1 5 6 10 4 3 9 2 7 8 Figure 8-6 Int
Page 351 and 352: 3 5 1 4 2 Figure 8-7 Internal Compo
Page 353 and 354: 2 7 3 8 5 6 4 1 Figure 8-8 Upper De
Page 355 and 356: 6 2 3 7 4 5 8 12 11 9 10 1 Figure 8
Page 357 and 358: 2 3 4 5 1 Figure 8-11 Paper Feed As
Page 359 and 360: 1 Figure 8-12 Registration Roller A
Page 361 and 362: 2 4 3 5 1 Figure 8-13 250-sheet Tra
Page 363 and 364: 3 4 2 1 Figure 8-14 Main Drive Asse
Page 365 and 366: 3 2 1 Figure 8-15 Pickup Drive Asse
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1 2 Figure 8-17 Printer Controller
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2 4 3 10 8 1 5 6 11 13 9 11 7 12 12
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1 2 3 4 9 5 8 7 6 Figure 8-20 500-s
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Alphabetical Parts List Description
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Description Part Number Table Numbe
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Description Part Number Table Numbe
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Part Number Description Table Numbe
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Part Number Description Table Numbe
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8-52 Parts and Diagrams EN
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H heavy paper 1-20 I I/O menu 3-24
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Tray Indicator Assembly, removing a
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