market access market access JULY/08/AUG

market access
Quality
Congratulations to Weylan Stricklin from nachi
Robotic - the April winner and Mike Benson from
Associated Spring, Barnes Industrial- the May winner
of TüVRheinland ® ’s customer feedback survey drawings
for the Management System Certification (MSC)
Division. Weylan and Mike are proud winners of an
elegant TüVRheinland ® clock, which was recently sent
to them, compliments of TüVRheinland ® .
Providing customer service is critical to the MSC
Division of TüVRheinland ® . A customer feedback
survey is given to all customers at the completion of
their audit and is used to identify the following key
points in providing good customer service:
• Response time of services
• Quality of services
• Communications with staff
• Technical competence
• level of knowledge
• level of courtesy
• Overall impression
• Professionalism of auditor
If you are a quality customer, please take a few moments
to respond to this mutually beneficial survey and qualify
as the winner of TüVRheinland ® ’s monthly prize. Your
satisfaction is important to us. Other response vehicles
are available to TüVRheinland ® customers through an
online feedback form available at www.us.tuv.com.
For any certification, testing or compliance questions,
please call 1-tUv-rheinlanD (1-888-743-4652).
JulY/08/aug
Announcing The Monthly Customer Feedback Survey Winners
Management System Certification Response Yields Valuable Prize For
Lucky Contestants
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