Parent Handbook - MWR Fort Leonard Wood

CYS TEAM
The various team players responsible for the implementation and
maintenance of the FLW programs include:
Chief, CYS. This individual is responsible for all aspects relating to childcare
and youth programs at FLW. This person is accountable for ensuring proper
implementation of all pertinent regulations and thus must have extensive relevant
experience to qualify for this position.
CDC, FCC, OS, YS Directors, and SAS Coordinator. To qualify for these
positions, individuals must have an educational background in Education, Early
Childhood Education, or a related field. They are primarily responsible for the dayto-day
operations of their programs and provide guidance to personnel on appropriate practices.
CYS Food Service Manager/Nutritionist. This individual is responsible for meeting the
nutritional needs and the overall supervision of the food service program. This person must have
knowledge of the Child and Adult Care Food Program (CACFP) as well as United States
Department of Agriculture (USDA) guidelines.
TACS/TAPS. To qualify for these positions, individuals must have an educational
background in Education, Early Childhood Education, or a related field. These individuals have
extensive knowledge of child development and education and are responsible for working
directly with CYS personnel in implementing appropriate practices.
Support Staff. The support staff at CYS include kitchen personnel who are responsible for
preparing nutritionally sound meals and snacks for the children/youth enrolled in our programs;
custodial staff responsible for maintaining a clean and safe environment; computer staff; and the
administrative staff responsible for collecting fees, checking children in, and a wide variety of
other tasks that complete the programs’ function.
Parents. Parents provide information, which allows programs to be individually adjusted to
meet the needs of their children/youth. Research has shown that the child’s/youth’s experience
is enhanced when parents are actively involved in the program. CYS is open to your comments
and suggestions in hopes that your participation will improve our programs.
CHAIN OF COMMAND
The most effective place to solve concerns is at the program level.
However, sometimes situations arise that need to be referred to the chain of
command. Please do not hesitate to use our chain of command to provide
input about CYS programs, both positive and negative. Our chain of
command is: the primary caregiver, the program director or their assistant,
the CYS Chief, the Director of Family and Morale, Welfare, and
Recreation; and lastly the Garrison Commander.
If you are dissatisfied with services, please do not leave the program without talking to the
chain of command, starting with your child’s primary caregiver. Problems addressed on the spot
are more readily and easily resolved. Our commitment is to providing the best quality care
possible and we need everyone’s feedback to do this.
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