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254 Selected Studies on Software and Information Systems<br />

Size – Dyads, Small Groups, Communities, Masses<br />

Different scales of collaborative interaction are appropriate in different situations.<br />

The smallest collaborative unit is a dyad in which two peers work on a common task. In<br />

a learning context, dyads enable learners to develop and refine their ideas together with<br />

a single peer, a process normally requiring a whole-class discussion. Growing in size, small<br />

groups of 3 to 7 members have more resources available to attempt dealing with more difficult<br />

problems that a simple dyad cannot solve. In contrast, when the group grows in size<br />

fewer members are given the opportunity to express themselves hindering group's overall<br />

creativity.<br />

As people spend more time online they form virtual communities, groups of people<br />

organized around a specific interest. Within virtual communities people interact usually<br />

by the use of computer technology rather than face-to-face. Typically arranged around<br />

a restricted area of subjects, virtual communities facilitate exchange of experiences within<br />

the field of interest be it fishing or linear algebra; general-purpose communities are not<br />

seldom too, e.g. Flickr, Facebook.<br />

At the largest scale, mass collaboration is a joint effort of a very large number of people<br />

toward a common goal usually coordinated by internet tools such as wikis, blogs, or custom-made<br />

ones, with examples such as Wikipedia, Open Source Initiative in software development,<br />

citizen science projects e.g. Clickworkers, Startdust@home, and distributed computing<br />

projects e.g. SETI@home in search for extra-terrestrial intelligence.<br />

Figure 9-2. Comments in the OurWeb system (Miettinen, 2005).<br />

As an example of a collaborative learning system, in OurWeb system (Miettinen, 2005) collaboration<br />

opportunities are provided asynchronously using annotations (highlights,<br />

comments) and threaded discussions (Figure 9-2). By the use of annotations, users engage

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