elektronická verzia publikácie - FIIT STU - Slovenská technická ...
elektronická verzia publikácie - FIIT STU - Slovenská technická ...
elektronická verzia publikácie - FIIT STU - Slovenská technická ...
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9<br />
PERSONALIZED COLLABORATION<br />
Jozef Tvarožek<br />
Our highly networked and computerized society facilitates effortless contact among different<br />
people, people that did not meet before and perhaps never ever meet in person, and<br />
they communicate with one another simply because it is easy and mutually beneficial.<br />
Research studies indicate that numerous tasks are achieved more effectively by collaboration<br />
of a group of people toward a common goal.<br />
In this chapter, we explore individual components of computer-supported collaboration<br />
systems, namely we first examine typical types of collaboration and the system’s architecture.<br />
Then we look at the group formation process from assembly of groups to evolution<br />
into effective virtual teams, and aspects of incentives and reputation mechanisms.<br />
Finally, we review algorithmic approaches to modeling human-computer relationships<br />
and describe an activation network-based mechanism that can be used to perform effective<br />
human-computer social dialogues.<br />
We are interested in methods and processes that make the collaborative experience<br />
user-centered and beneficial for the individual user i.e. personalized. The principles are<br />
demonstrated here mainly on computer-supported collaborative learning systems (educational<br />
domain), however the same principles of collaboration can be successfully used in<br />
other contexts such as in workplace setting, and we try to mention similarities and differences<br />
to these systems through the text.<br />
9.1 Collaborative Systems<br />
We define the concept of collaboration very broadly as a joint activity of a group of entities<br />
toward a shared common goal. Next, we analyze collaboration on different dimensions<br />
and present exemplary instances of each type.<br />
9.1.1 Types of Collaboration<br />
Face-to-face vs. Computer-mediated<br />
Approaches to face-to-face collaboration have been used since a long time with activities<br />
such as role playing, simulations, and small-group projects. For example, in the Jigsaw activity,<br />
a group of students receives several topics for research. Next, the group is divided into<br />
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