Auditing Fraud and Revenue Assurance in Tel ... - Etisalat Academy

Auditing Fraud and Revenue Assurance
in Telecom Companies
Course Director
Mark Johnson
Mark Johnson is an individual member of the UK
Fraud Advisory Panel (FAP) and has 30 years
experience in risk management and security, with
the past 20 years being spent primarily in the
telecom fraud and revenue assurance arena.
Mark was formerly the Head of Network Fraud
Control for Cable & Wireless plc supporting Group
fraud management operations in Eastern Europe,
Africa and Latin America through the central
design and development of C&W fraud detection
software applications.
Mark has recently completed a two year assignment
at a major mobile operator where it was
responsible for managing the delivery of a very
large fraud and revenue assurance application
and call record database, covering over 30 million
subscriber accounts.
‘Mark is a friendly and jolly
person who knows his subject
well. It was a pleasure meeting
him and learning from him’
Internal Audit Manager,
Batelco
Course focus and features
In this intensive and interactive three day seminar you will be
introduced to the full range of risks facing modern telecom operators
of all types in terms of fraud and revenue leakage. Using
practical examples you will gain a full understanding how mobile
convergence and a host of new services are increasing business
complexity and contributing to rising levels of revenue risk.
Through case studies you will gain a practical understanding of
the role audit can play in identifying key vulnerabilities and gaps
in business processes, and specifying the most appropriate
control frameworks to reduce exposure.
Throughout the seminar you will gain unparalleled insights into
the actual fraud and revenue controls operated by Telecom
Companies and will be given practical examples of how losses
occur and how they are corrected that can be assimilated into
your working environment.
Key topic areas
• Understand the operational fraud and revenue assurance
issues facing Telecom Companies in the changing world of
communications
• Recognise the risks associated with Telecom Companies and
the methodologies for identifying and controlling those risks
• Gain an understanding of how to deploy the most appropriate
audit techniques to optimise coverage of fraud and RA leakage
• Discover those controls that contribute to the financial
statement assertions and how to ensure an adequate internal
control framework over financial reporting
• Gain an understanding of how to review the fraud and revenue
assurance functions in a Telecom Company and make
practical and value add recommendations for improvement
• Ensure income integrity, security and revenue leakage
prevention
Prerequisite: None
Learning Level: Intermediate
CPEs: 22
( +971 4 264 4444 7 +971 4 264 8888 * info@etac.ae