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<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategy<br />

Schools<br />

Bhalla, Henderson* and Watkins<br />

Dr Ajay Bhalla<br />

<strong>Cass</strong> Business School<br />

City University<br />

106 Bunhill Row<br />

London<br />

EC1y 8TZ<br />

Emai: a.bhalla@city.ac.uk<br />

&<br />

Indian School <strong>of</strong> Business<br />

Hyderabad-50032<br />

India<br />

Email: ajay_bhalla@isb.edu<br />

Steven Henderson<br />

Reader in Management<br />

Southampton Business School<br />

East Park Terrace<br />

Southampton SO14 0RH<br />

023 80 310858<br />

+44 23 80 310858<br />

steven.henderson@solent.ac.uk<br />

David Watkins<br />

Pr<strong>of</strong>essor <strong>of</strong> Management Development<br />

Chair, Business Development Research Centre<br />

Southampton Business School<br />

East Park Terrace<br />

Southampton SO14 0RH<br />

023 80 310610<br />

+44 23 80 310610<br />

david.watkins@solent.ac.uk<br />

* Contact for correspondence and reprints<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategy Schools<br />

Electronic copy available at: http://ssrn.com/abstract=1493662


<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

Page 1<br />

Electronic copy available at: http://ssrn.com/abstract=1493662


<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategy Schools<br />

ABSTRACT<br />

Robert Chia’s work on the deconstruction and decentering <strong>of</strong> decision making<br />

<strong>of</strong>fers a powerful challenge to the strategic management literature (Chia,<br />

1994, 1996). Writers on strategy are used to debating the nature and<br />

rationality <strong>of</strong> decisions, their political motivations and the possible mismatches<br />

between strategic decisions and strategic outcomes. However, the notion that<br />

these decisions might be relatively unimportant in the hurly burly <strong>of</strong><br />

organisational activity is not widely held or even discussed in the strategy<br />

literature.<br />

In this paper we follow Chia and others by decentering decisions from the<br />

Schools derived in Whittington’s (1993) <strong>taxonomy</strong> - selected because the<br />

Schools are constructed around notions <strong>of</strong> strategic choice. Drawing on<br />

Anderson (2003), the paper argues that scholars have created the literature<br />

described by Whittington’s Schools by exaggerating some, and suppressing<br />

other, deparaoxising strategies. This representation also removes the<br />

temporal dimension <strong>of</strong> strategic issues by seeking to bring the future into the<br />

present. This is reversed by thinking through Heidegger’s distinction between<br />

authentic and inauthentic time, centred on individual becoming. Taking this<br />

as a starting point, the paper looks for links between individual and collective<br />

becoming. This identifies five additional Strategy Schools, but shows that<br />

none are capable <strong>of</strong> satisfying the conditions <strong>of</strong> becoming: attunement,<br />

standing, discourse and destiny. The nine Schools are identified in relation to<br />

their frailties; a becoming misrepresentation.<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

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<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategy Schools<br />

“From a certain point <strong>of</strong> view, the universe seems to be composed <strong>of</strong> paradoxes. But everything<br />

resolves. That is the function <strong>of</strong> contradiction.”<br />

“I don’t understand.”<br />

“When you can see everything from every imaginable point <strong>of</strong> view, you might begin to understand.”<br />

“Can you do that?”<br />

“No.”<br />

The Famished Road by Ben Okri (1991)<br />

Schools <strong>of</strong> Strategy<br />

The literature on strategy formation is large and diverse. Much <strong>of</strong> it continues<br />

to generate rational analytical frameworks by which senior managers might<br />

carefully and rationally harmonise the organisation with its environment in<br />

order to maximise pr<strong>of</strong>its. Child, (1972) reviewed strategic management<br />

approaches according to the scope for decision making under different<br />

external constraints. He questioned the thrust <strong>of</strong> much organisational<br />

research into relationships between strategy and structure on the one hand,<br />

and size, technology, environment and performance on the other. He held that<br />

managers generally have much greater choice in their strategy and structure<br />

decisions than implied by such writers as Pugh (1969). The two notions that<br />

there might be a variety <strong>of</strong> ways to harmonise the internal and external<br />

environments, and a multitude <strong>of</strong> purposes for such harmonisation, are at the<br />

heart <strong>of</strong> the idea <strong>of</strong> strategic choice. The issue <strong>of</strong> choice, and how it might be<br />

exercised, was regarded as at least as important as the outcomes <strong>of</strong> choice.<br />

The approach was refreshing (Bourgeois III, 1984) and influential and it has<br />

been helpfully developed (Hebriniak and Joyce, 1985; Whittington, 1989).<br />

However, it has undoubtedly accelerated the fragmentation <strong>of</strong> the strategy<br />

literature into competing models and theories as various scholars have<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

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expanded upon the scope <strong>of</strong> what these choices might really be, and the<br />

process by which such choices are made. Attempts to tidy the theories into<br />

similar groups have been generally helpful in clarifying the literature, although<br />

the solutions <strong>of</strong>fered have been far from definitive.<br />

The most widely recognised classification, the eleven ‘Schools’ described by<br />

Mintzberg et al. (1998) is not based around the notion <strong>of</strong> strategic choice and<br />

rather loses sight <strong>of</strong> the notion along the way (Rouleau and Seguin, 1995).<br />

Rouleau and Seguin's solution is to identify Schools with discourses that<br />

share common assumptions concerning the importance <strong>of</strong> individuals,<br />

organisation and environment, although even here the notion <strong>of</strong> choice is not<br />

well defined.<br />

Perhaps the most heroic intervention based on choice is that <strong>of</strong> Whittington<br />

(1993), who sought to classify the eruption <strong>of</strong> models, frameworks and<br />

choices into broadly similar Schools <strong>of</strong> strategic thought. His model<br />

encapsulates the two key elements <strong>of</strong> strategic process outlined above in that<br />

it is driven by simplifications concerning how strategic choices are made, and<br />

the purpose <strong>of</strong> such choices. Holding that strategy writers assume strategies<br />

to be intentional or emergent, and goals to be singular (pr<strong>of</strong>it maximising) or<br />

pluralistic (representing a wide variety <strong>of</strong> interests), Whittington is able to<br />

compress the literature into the sort <strong>of</strong> two by two grid beloved <strong>of</strong> strategy<br />

writers. However, the axes are not defined independently <strong>of</strong> the Schools<br />

within them, rather the meaning shifts somewhat depending upon the School<br />

under consideration and the assumptions made about the environment.<br />

-------------------------<br />

Figure 1 about here<br />

---------------------------<br />

The model is admirable in terms <strong>of</strong> its combination <strong>of</strong> explanatory power with<br />

economy, but follows the strategic choice literature in ascribing a central role<br />

to decision-making and articulated purpose. The role <strong>of</strong> choice may be<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

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contestable in terms <strong>of</strong> who makes the choice, and for what purpose, but the<br />

ontological premises are held to be unproblematic.<br />

Chia (1994) <strong>of</strong>fered an indirect challenge to the strategic choice debate, and<br />

its derivative strategy taxonomies. Far from being an exercise <strong>of</strong> choice<br />

expressed through decision, Chia argued that the decisions themselves are<br />

merely part <strong>of</strong> the means for understanding, rather than determining, so called<br />

strategic processes. Decision points are held not to be the key linkages in an<br />

intentional process, but rather interventions that add meaning and definition,<br />

rather more than direction, to events and actions.<br />

This challenge to the underlying premise <strong>of</strong> strategic choice and strategic<br />

management generally has not been widely picked up. The Social Science<br />

Citation Index indicates that there have been only seven subsequent citations<br />

to Chia’s paper (making it the least cited article in its edition) and none <strong>of</strong><br />

these have used his work to develop explicit critiques <strong>of</strong> existing thought. This<br />

may be because the work uses ideas and citations that are not mainstream,<br />

making it a relatively difficult paper, Further, turning the given into a question,<br />

as Wieskopf and Willmott (1997) put it, makes it easy to trivialise the<br />

importance <strong>of</strong> the arguments presented making them less important than<br />

pushing back frontiers.<br />

Chia is not the only writer to raise doubts about the nature <strong>of</strong> decisions, Weick<br />

(1995) places decisions in the context <strong>of</strong> sense making, again placing the<br />

significance <strong>of</strong> decisions into hindsight rather than foresight. Chia’s work<br />

decenters decisions from organisational dynamics, and consequently renders<br />

the contingency versus strategic choice debate irrelevant, and highly<br />

misleading, to those who would wish us to understand strategy as it is<br />

experienced.<br />

In this paper we do not <strong>of</strong>fer a critique <strong>of</strong> Chia’s work. Rather, we hope to<br />

explore the implications problematising the ontology <strong>of</strong> decisions and choices<br />

within Whittington’s framework in order to explore the representations <strong>of</strong><br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

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strategic management. Whittington’s framework is chosen from alternatives<br />

because its focuses on how assumptions commonly held by strategy writers<br />

about strategic choice and decision making lead to well recognised, if<br />

conflicting, analyses and prescriptions about strategic issues. Examining the<br />

effect <strong>of</strong> Chia’s challenge to the centrality <strong>of</strong> decision making on Whittington’s<br />

framework should <strong>of</strong>fer much novel insight into how theories <strong>of</strong> strategic<br />

management are constructed.<br />

The next section outlines Whittington’s framework, and considers the nature<br />

<strong>of</strong> the underlying decisions <strong>of</strong> each School.<br />

Whittington’s Strategic Choice Perspectives<br />

Whittington arranges the strategy literature into four different ‘Schools’ <strong>of</strong><br />

management thought differentiated by two variables – strategic goals and<br />

strategic processes. These are plotted in the form <strong>of</strong> two axes intersecting<br />

each other as shown in Figure 1. The horizontal axis reflects the degree to<br />

which the strategy process can be construed either as an act <strong>of</strong> deliberation<br />

or as one <strong>of</strong> emergence - through incremental choices that (may) form a<br />

pattern, organisational politics, or arbitrary happenstance. The vertical axis<br />

represents the extent to which the objective <strong>of</strong> the strategy making can be<br />

seen simply as pr<strong>of</strong>it maximisation, or as directed towards other, additional,<br />

possibilities as well, such as market share, differing stakeholder preferences,<br />

social goals, company image, etc.<br />

The origins <strong>of</strong> the Classical School can be traced back at least as early as<br />

2500 BCE in the writings <strong>of</strong> China’s oldest military text, Sun Tzu’s Art <strong>of</strong> War.<br />

This argues that the highest form <strong>of</strong> leadership is to overcome the enemy by<br />

strategy, and provides a concise exposition <strong>of</strong> planning, organisation, tactics<br />

and seizure <strong>of</strong> opportunities. Whittington credits the contributions <strong>of</strong> Chandler,<br />

(1962) Ans<strong>of</strong>f,(1965,1988) and Porter (1980) as leading to the dominance <strong>of</strong><br />

the Classical School.<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

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Assuming managerial activity to be rational, these writers regard pr<strong>of</strong>it<br />

maximisation as the supreme goal <strong>of</strong> business, achieved through deliberate<br />

strategy - generally evidenced by the existence <strong>of</strong> formal planning processes.<br />

The environment facing the organisation is believed to be dynamic (but<br />

essentially predictable), and the organisation sufficiently controllable, to create<br />

a perfect fit between environmental opportunities and threats on the one<br />

hand, and the organisation’s resources on the other. Consequently, the<br />

strategy planning process is characterised by objective setting, environmental<br />

scanning via prescribed tools and matrices, strategy formulation and<br />

implementation. Some recent advances include Goodwin and Wright, G.<br />

(2001), who demonstrate how to improve decision making with scenario<br />

planning, Anderson (2000) who investigated the ways that autonomous<br />

actions by middle managers can supplement formal planning method and<br />

Darrah and Campbell (2001), who derive a technique for exploring and<br />

solving the rational reasons behind the sluggish implementation <strong>of</strong> corporate<br />

plans. Song et al.(2002) report experiments on how managers can use<br />

Porter’s generic strategies to simplify complex scenarios and reach decisions.<br />

More recently, Kim, Nam and Stimpert (2004) examine the applicability <strong>of</strong><br />

Porter’s generic strategies among the internet firms, and conclude that<br />

integrated strategies combining elements <strong>of</strong> cost leadership and differentiation<br />

outperform pure cost leadership or differentiation strategies.<br />

The second approach to strategy is that which Whittington (1993) termed<br />

‘Evolutionary’. He cites as prominent exponents <strong>of</strong> this School, Hall and Hitch<br />

(1939), Alchian (1950), Hannan and Freeman (1989), Henderson and<br />

Ledebur (1970) and Williamson (1991). Recent advances include an updated<br />

edition <strong>of</strong> Aldrich (1999) and McKendrick and Carroll (2001), who look at the<br />

role <strong>of</strong> evolutionary trajectories on the evolution <strong>of</strong> organisational forms.<br />

Winter (2004) draws on comparisons between biological organisms and<br />

organisations to illustrate how peripheral vision can influence behaviour.<br />

Brouthers and Brouthers (2003) examine the effects <strong>of</strong> differing evolutionary<br />

factors on entry mode choices made by firms in service and manufacturing<br />

sectors. Sorenson (2000) has developed a product strategy based upon<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

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competitive ecology while Salvato (2003) has examined the role <strong>of</strong> leadership<br />

and management in shaping strategic evolution.<br />

Evolutionists hold that environmental changes are too fast to be predicted in<br />

advance, and thus rational long-term planning for an unknown future becomes<br />

not only a futile exercise, but also harmful in that it both adds to cost and may<br />

distract management. Darwinian processes <strong>of</strong> natural selection are the<br />

underlying mechanics, not the guile and farsightedness <strong>of</strong> managers.<br />

Consequently, efficiency and day to day planning are regarded as essential<br />

ingredients for success. Accordingly, management is characterised by<br />

discretionary production, together with replication and optimisation <strong>of</strong> strategic<br />

fit with the environment in the short term. Several such adjustments over a<br />

period <strong>of</strong> environmental change would approximate a long-term strategy when<br />

viewed in retrospect, but this would be no more than a rational, albeit<br />

erroneous, reconstruction.<br />

The third approach to strategy is described as the ‘Processual School’.<br />

According to Whittington (1993), this School began to come to prominence in<br />

the 1970s under the influence <strong>of</strong> writers such as Pettigrew (1973) and<br />

Mintzberg (1979), although the Processualists were greatly influenced by the<br />

earlier work and Cyert and March (1963) and. These earlier writers contest<br />

the explicit objective <strong>of</strong> pr<strong>of</strong>it maximisation, holding that such an objective is<br />

problematic in so much as it not possible to know what the maximum might be<br />

without restrictive assumptions that would inhibit the role <strong>of</strong> strategy<br />

development. What is more, the objective would be reckless even if<br />

attainable, as many other important stakeholders would not be satisfied by<br />

any such achievement - a point well made by Doyle (1992). Processualists<br />

thus prefer the notion that firms satisfice their stakeholder’s expectations<br />

rather than maximise pr<strong>of</strong>its to please shareholders, or setting goals that<br />

exclude key stakeholders while elevating the needs <strong>of</strong> customers, employees<br />

or any other single agency.<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

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The strategy process is ‘emergent’ rather than ‘deliberate’ for several different<br />

reasons, although all share similar assumptions about the environment in<br />

which these strategies emerge. The environment is held to be largely<br />

unpredictable over the longer term, and confusing in the short term, but not as<br />

harsh or unforgiving as evolutionary writers assert. Markets are not<br />

particularly efficient at punishing mistakes - in the short run at least - and<br />

many firms have considerable power in their market places. Often, significant<br />

market power can help organisations conceal pr<strong>of</strong>it levels from key<br />

stakeholders. Thus, organisations pursue a ‘gradual rational’ or incremental<br />

approach, rather than ‘perfect rationality’. Mintzberg (1987) proposed the<br />

metaphor <strong>of</strong> strategy as craft, comparing the work <strong>of</strong> strategists with that <strong>of</strong><br />

the potter. Like a potter, managers are craftsmen and strategy is their clay.<br />

They have intrinsic knowledge <strong>of</strong> their organisation's strengths, weaknesses,<br />

and market opportunities and must gradually, incrementally, adjust to changes<br />

in these. He also asserts that there is no one best way to make strategy, and<br />

claimed that effective strategies can show up in strange, unexpected ways<br />

(Mintzberg, 1987); as, presumably, would ineffective ones.<br />

Other Processual writers take a less ‘managerialist’ view. They argue that<br />

strategies and change are greatly influenced by, and are perhaps the result<br />

<strong>of</strong>, wide-ranging political activities within the organisation. Pettigrew (1973)<br />

outlines the position that strategic responses <strong>of</strong> any significant size are likely<br />

to "unscramble the current distribution <strong>of</strong> resources," thereby creating winners<br />

and losers among various groups, subgroups and individuals. If all parties<br />

were focused upon achieving pr<strong>of</strong>it maximisation, or some other single goal,<br />

this would not matter particularly. However, once these component actors are<br />

acknowledged to compete for resources, or to have alternative and<br />

contradictory ways <strong>of</strong> identifying and analysing problems, or to have different<br />

agendas, or to respond to different pressures, the possibility <strong>of</strong> generating a<br />

single, organisation-wide strategy based upon deliberate action directed<br />

towards a common goal recedes. Strategy will then become emergent,<br />

pluralistic and satisficing, emerging from organisational and political change<br />

rather than preceding it - perhaps with surprising and unintended outcomes.<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

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Recent enlightening examples <strong>of</strong> a processual approach include Grant’s<br />

(2003) study <strong>of</strong> the use <strong>of</strong> formal strategic planning in controlling emergent<br />

strategies in the oil industry, contrasting with Marginson’s (2002) careful study<br />

<strong>of</strong> the effects <strong>of</strong> management control systems on strategy formation at middle<br />

management levels. Chatterjee (2003) has provided a fascinating case study<br />

<strong>of</strong> Enron’s failure – focusing on poor incremental strategic decisions rather<br />

than governance issues. Boyett and Currie (2004) in a more recent study<br />

have shown how a group <strong>of</strong> Irish Telecom firm’s middle managers deviated<br />

from the firm’s prescribed strategy to successfully develop an international<br />

venture by collectively following a incremental strategic approach.<br />

Whittington (1993) terms his fourth generic as ‘Systemic’. He describes the<br />

1990s as the key period for the ascendancy <strong>of</strong> this approach, although the<br />

seminal works within this School – Marris (1964) and Granovetter (1985) -<br />

date from earlier decades. Systemic theorists echo Classicists on forward<br />

planning and working efficiently to achieve results. However, they contest the<br />

Classicists’ view that the rationales underlying strategy are same in every<br />

context. For example, they point out that Classicists have given scant thought<br />

to either the goal or the process implications <strong>of</strong> operating in different cultures.<br />

Recent explorations include Lesson (2001) derivation <strong>of</strong> four distinct,<br />

regionally specific worlds. He explains how different cultural conditions require<br />

appropriate management approaches. Yoshimori (1995) examines the<br />

differing understanding <strong>of</strong> corporations between Western and Japanese<br />

thinking. Peng (2002) explores the role <strong>of</strong> institutions and cultures in creating<br />

distinctive, company specific strategies. In a more recent study <strong>of</strong> Ethnic<br />

Singaporean Chinese family firms, who are shifting from being ‘family-ruled<br />

and managed’ to ‘pr<strong>of</strong>essionally managed family-ruled’, Tsui-Auch (2004)<br />

draws on number <strong>of</strong> interesting observations while collecting her data. In one<br />

case, an ethnic Chinese family firm targeted North American market, so that<br />

the third-generation <strong>of</strong>fspring could easily monitor them, exhibiting that<br />

business owners exercised decisions to maintain family control goals rather<br />

than pursuing economically rationalist objectives.<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

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According to Whittington (1993), the Systemic School conveys the message<br />

that managers are not isolated individuals interacting in purely economic<br />

settings, but people rooted deeply in densely interwoven social systems. In<br />

reality, people’s economic behaviour is embedded in a network <strong>of</strong> social<br />

relations that may involve their families, the state, their pr<strong>of</strong>essional and<br />

educational backgrounds, even their religion and ethnicity (Swedberg,<br />

Himmelstrand et al.,1987; Bhalla, 2000; Anurahda and Eser, 2002).<br />

In terms <strong>of</strong> practical strategy, the literature has focused cultural discontinuties<br />

in transnational companies; although <strong>of</strong>ten this has concerned itself with<br />

achieving Anglo Saxon business objectives in global markets and diverse<br />

cultures (Kanter, 2003; Begley and Boyd, 2003;Rowley and Benson, 2002).<br />

Gephart et al. (2003), in a similar line <strong>of</strong> thought, identifies some important<br />

differences between the Angles and the Saxons.<br />

Whittington’s <strong>taxonomy</strong> is particularly pleasing in the crispness <strong>of</strong> the axes.<br />

Further, it also captures many <strong>of</strong> the points raised in Rouleau and Seguin<br />

(1995) concerning the common assumptions about organisation and<br />

environment. Although these are not ostensibly derived from the two axes,<br />

they are nonetheless implicit in the way the model is constructed (Whittington,<br />

1989). A similar equivalence can be noted with the classifications developed<br />

by Schoemaker (1993), whose model is remarkably similar to Whittington's in<br />

that goal congruence and co-ordinative efficiency are used to denote the<br />

axes, while developing further the implicit assumptions about decision making<br />

processes. Subsequently, building on his analysis <strong>of</strong> processual and systemic<br />

school, Whittington (1996, 2003) has called for a closer attention to<br />

understanding how managers act in their daily organisational routines and<br />

how this impacts the strategic outcomes.<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

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Decentring the Decisions in the Strategy Schools<br />

Thus far this paper has sought to identify the important role <strong>of</strong> Whittington’s<br />

model in classifying and clarifying the literature based upon strategic choice.<br />

In this section, we problematise the decision ontology <strong>of</strong> Whittington’s<br />

framework, drawing upon Anderson (2003) who, like Chia, draws upon<br />

Spencer-Brown (1969) to deconstruct the nature <strong>of</strong> decisions.<br />

A decision is usually identified as significant after the event, as an incision<br />

whereby many possible outcomes were reduced to a single contingency. That<br />

is to say, they are judgements about the point at which many decisions and<br />

outcomes that could have been the case were reduced to the retrospectively<br />

identified outcome. As Sartre observes, a story is created from its outcome,<br />

but written from its origin.<br />

Anderson takes this point further, to ask how decision-makers actually make<br />

decisions, and discovers a range <strong>of</strong> further paradoxes that can potentially<br />

block decision making. Firstly, the premise for decisions can only be that one<br />

does not know what actions to take – otherwise acts would be automatic,<br />

perhaps not even conscious. The decision taker is faced with myriad possible<br />

contingencies that will become invisible with hindsight, but almost impossible<br />

to evaluate with foresight. Secondly, decisions reflect social expectations <strong>of</strong><br />

the future, but are identified respectively. Thirdly, retrospective identification <strong>of</strong><br />

a decision is itself a decision.<br />

The act <strong>of</strong> decision, is thus an act <strong>of</strong> reducing the possible contingencies by<br />

applying some technique. Anderson identifies three such techniques – which<br />

he refers to as deparadoxifying strategies – by which choice can be voluntarily<br />

restrained in a natural, necessary way that enables the paradoxes to be<br />

ignored, a decision to be communicated and actions to be “unblocked”.<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

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Firstly, the range <strong>of</strong> possibilities can be reduced to a few understandable<br />

choices, which can be evaluated according to some criteria understood by the<br />

organisation. Anderson refers to this as factual deparadoxification. Classical<br />

strategic management for example, groups strategic possibilities in a fashion<br />

that enables many to be dismissed cursorily; for example choosing one<br />

generic strategy or one <strong>of</strong> Ans<strong>of</strong>f’s growth strategies will eliminate a huge<br />

number <strong>of</strong> possibilities at a stroke. Those remaining can be evaluated against<br />

such criteria as suitability, acceptability and feasibility to produce a workable,<br />

if not optimal, strategy which is then communicated and implemented by<br />

another process.<br />

Secondly, actions can be unblocked by assuming that the most powerful<br />

stakeholders have in fact, already made the necessary decision. Anderson<br />

refers to this as social deparadoxification. This idea resonates with the<br />

Systemic School that sees strategy as constrained by powerful social forces<br />

that compel particular actions. It is not necessary to seek out or identify any<br />

signs that such decisions have already been made in fact, it is merely a<br />

devise by which contingencies can be reduced such that decision makers can<br />

focus on relatively few possible courses <strong>of</strong> action.<br />

Anderson’s third deparadoxification strategy is temporal, the moment <strong>of</strong><br />

decision can be delayed by simply focusing on some elements that are better<br />

understood than the larger, ill-defined problems. Thus strategic issues can be<br />

fragmented into smaller, experimental and understandable actions, and these<br />

actions allow a strategy to emerge. Again, much <strong>of</strong> the work by incremental<br />

strategists in the Processual School is accommodated here.<br />

Fourthly, we hold that decision makers can use a cognitive deparadoxification<br />

strategy, by assuming that a solution has already been derived elsewhere and<br />

simply replicate the actions <strong>of</strong> another. The strategies advanced from the<br />

Evolutionary School support this approach if the decision maker goes beyond<br />

replication and attempts to implement the assumed solution more efficiently<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

Page 13


y control <strong>of</strong> transaction costs – no matter how problematic this concept may<br />

be (Noorderhaven, 1995).<br />

Thus we see Whittington’s strategic choice <strong>taxonomy</strong> is not about rational,<br />

considered approaches to environmental fit. The distinctions between the<br />

Schools are not so much based upon competing techniques, models and<br />

literatures, but rather upon a selective focus by academics upon particular<br />

contingency reducing strategies masquerading as decisions. The strength <strong>of</strong><br />

these particular contingency-reducing strategies is that it is always possible to<br />

create plausible narratives retrospectively, about the role <strong>of</strong> decisions and<br />

commensurate actions in creating outcomes, although it does not follow from<br />

this that the actors involved in the events under review will have restricted<br />

themselves to one contingency reducing strategy. This derivation <strong>of</strong><br />

Whittington’s Schools in shown in Figure 2 below; note that we have avoided<br />

using a two by two grid because we do not wish to suggest that the<br />

contingency reducing strategies are incommensurate.<br />

----------------------------<br />

Figure 2 about here<br />

---------------------------<br />

Anderson’s deconstruction also appears to decenter the temporal aspects <strong>of</strong><br />

strategic choice. They suggest that the decisions that are made about<br />

strategic choice are not distinctively related to the question <strong>of</strong> strategic<br />

management at all, since the same contingency reducing strategies apply<br />

generically to many other kinds <strong>of</strong> organisational problem, raising ontological<br />

questions about the very idea <strong>of</strong> strategy and strategic management.<br />

It would be possible to answer these questions by assigning strategic choice<br />

to the category <strong>of</strong> “explanatory principal”. That is to say, by giving a name to<br />

something that is not understood, it becomes possible to discuss it and its<br />

related actions intelligibly. This assignment could be supported by fieldwork<br />

from several sources. Von Krogh and Roos (1995) observe that the terms and<br />

phrases, such as competitive advantage, used by senior management in the<br />

course <strong>of</strong> strategizing, have unstable and contingent meanings that allow<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

Page 14


individuals to act appropriately without actually developing shared meanings<br />

and strategies contemporaneously. Similarly, Keleman (2000) observes that<br />

such ventures as Total Quality Management require considerable ambiguity in<br />

their language so that individuals can act effectively. Mezias and Starbuck<br />

(2003) describe misperceptions held by senior managers, but hold that in fact<br />

accurate knowledge is not necessary to solve problems, but conscious trial<br />

and error commonly suffice well enough when there is an adequate<br />

understanding <strong>of</strong> a general purpose to the actions – an observation supported<br />

generally by Popper (1989). Most strikingly, Inkpen and Choudhury (1995)<br />

write <strong>of</strong> strategic absence and the role <strong>of</strong> academic theories in imputing<br />

strategy to situations where none is actually present. We might hold that it is<br />

only these notions <strong>of</strong> management that allow us to make sense <strong>of</strong> what Chia<br />

(1994, p.781) calls: "Ongoing contestation between order and disorder,<br />

routinization”. Prime among these might be the language and expectations <strong>of</strong><br />

strategic management fads and fashions (Eccles et al 1992; Thomas, 1999;<br />

Fiol and O’Conner, 2002) that guide narratives and sense making.<br />

At this point, we might ask, as Whittington asks, does it matter? On the one<br />

hand, we might simply accept that strategic choice is an explanatory principal.<br />

From an academic viewpoint, this is entirely acceptable and there is no<br />

reason why strategy debates in this area should continue as engaging<br />

ide<strong>of</strong>acts. The danger, <strong>of</strong> course, is that such representations that emerge<br />

from the research and discussion derived might continue to be used as a<br />

means for justifying unpalatable corporate behaviour, or as a source <strong>of</strong><br />

overconfident business advice. For example, Whittington (2001) attempts to<br />

answer his own question by subsuming all strategy into the Systemic School,<br />

and postulating that the three “lost” Schools are particular contingencies<br />

(although Whittington avoids using this word). The Schools become<br />

approaches to strategy that may be selected by individual managers<br />

depending upon their own objectives and the contexts they believe that they<br />

face. The Processual School is chiefly for protected bureaucracies and<br />

knowledge based firms, the Classical for mature industries and capital<br />

intensive monopolies, the Evolutionary for small firms, emerging industries<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

Page 15


and conglomerates, leaving the Systemic approaches to non Anglo Saxon<br />

firms, family and state firm (Whittington 2001 page 120).<br />

We hold that this stance creates a crisis <strong>of</strong> representation and displaces the<br />

locus <strong>of</strong> his framework. Whittington’s framework is an heroic representation <strong>of</strong><br />

the literature <strong>of</strong> strategic management, much <strong>of</strong> which is a representation <strong>of</strong><br />

how firms create a strategy by representations <strong>of</strong> how and what managers<br />

should, or ought to think, decide and act. In the terms that Chia has chosen, it<br />

is a long way downstream from how managers might understand and<br />

organise their own activities, and will incorporate a great deal <strong>of</strong> the<br />

observer’s own predispositions along the way. Not only is there little reason to<br />

think that the four Schools accurately represent the way that managers do or<br />

even could think (Bhalla 2003a) but it is also the case that the narrative<br />

strength <strong>of</strong> the Schools is such that situations and evidence can normally be<br />

interpreted plausibly from more than one School – whatever the context<br />

(Bhalla 2003b; Henderson and Zvesper 2002). Thus we argue that the<br />

Schools do not, and cannot, <strong>of</strong>fer contingency reducing strategies in<br />

themselves, but, as we have argued above, tend to be respectable, natural<br />

representations <strong>of</strong> such.<br />

There is a second issue here in that Whittington represents strategy as<br />

dealing with problems that arise and constrain the firm over time – particularly<br />

<strong>of</strong> competitiveness and control. This may be adequate when dealing with<br />

firms that, as Whittington points out, have no mind and therefore do not<br />

embody a sense <strong>of</strong> time, as entities within themselves. Whittington’s Schools<br />

representation <strong>of</strong> time is simply a timeline stretching from past to future<br />

punctuated by particular events, the most important <strong>of</strong> which will be<br />

anticipated or not, depending upon the School. This view <strong>of</strong> time attempts to<br />

bring the future into the present where it can be dealt with cognitively. Many<br />

recent advances in the literature on the relationship between time and<br />

management take this view (Barkema et al., 2000; Goodman et al. 2001),<br />

although Albert and Bell (2002) have a striking approach based on music.<br />

However, a firm cannot make the distinction between issues that may occur in<br />

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Page 16


future as problems or opportunities, since its own existence is not an issue for<br />

it; only individuals can have such concerns. This raises ontological questions<br />

about the origins <strong>of</strong> strategy as collated actions <strong>of</strong> individuals, and the way<br />

that these actions are represented.<br />

The easiest way to resolve this is to make a simplifying assumption that<br />

individuals are subsumed into a corporate body: that a firm, or its<br />

management, creates the individual that behaves appropriately and thus<br />

becomes an appropriate employee (Alvesson and Willmott, 2002; Ashforth<br />

and Vaidyanath, 2002). However, even in such restrictive circumstances,<br />

individuals may distance or emancipate themselves from such pressures.<br />

Further, the very nature <strong>of</strong> work requires individuals to make decisions and<br />

think heedfully about what they are doing in processes described as<br />

“becoming” (Tsoukas and Chia, 2002). That is to say, to find an origin for<br />

strategy at the level <strong>of</strong> the individual it is necessary to go beyond strategic<br />

problem solving, and try to understand how a person’s sense, or lack or<br />

sensibility, about her or his own future, in the context <strong>of</strong> what is faced at work,<br />

becomes central to the origins <strong>of</strong> strategic choice (Watson, 2003).<br />

In the same way that Anderson’s work helped our discussion to move<br />

upstream from Whittington, further exploration upstream <strong>of</strong> strategy requires a<br />

guide that places the ontology <strong>of</strong> individual choices in time, and how these<br />

may accumulate into collective actions that can be described as strategies<br />

and represented as Schools. This accords with the closing remarks <strong>of</strong> Chia<br />

(1996) that call for a reconstruction <strong>of</strong> our understanding along an “axis <strong>of</strong><br />

time”. Thus, this next section <strong>of</strong> the paper moves towards <strong>taxonomy</strong> <strong>of</strong><br />

strategic choice based upon Heidegger’s Being and Time (1996).<br />

Strategy as <strong>Becoming</strong><br />

In Heidegger’s terminology, the parameters <strong>of</strong> Whittington’s framework<br />

(objectives, environment and method) are referred to as ontical properties,<br />

that is to say that they are intelligible attributes <strong>of</strong> an entity, but not at the<br />

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Page 17


heart <strong>of</strong> it. For example, a strategy may be identified in terms <strong>of</strong> its associated<br />

documentation, or its charts and statistics or the action plans that are<br />

generated and circulated. These may pass an inspection that looks for the<br />

existence <strong>of</strong> the strategy, particularly if these properties were identified as<br />

definitive in advance <strong>of</strong> the audit. However, since the organisation has no<br />

mind it cannot have a sense <strong>of</strong> its own purpose, that is, its own existence and<br />

future cannot be an issue for it. The essence <strong>of</strong> the strategy cannot be<br />

something that the organisation. In order to grasp a more ontological<br />

understanding <strong>of</strong> the being <strong>of</strong> a strategy maker, it is necessary to explore how<br />

the issues <strong>of</strong> an individual’s own existence and <strong>of</strong> how the face their own<br />

becoming or future (dasein). It is necessary to review the nature <strong>of</strong> time and <strong>of</strong><br />

being in time.<br />

For Heidegger, the preoccupation with representing time as events, timelines,<br />

speed and timeliness are inauthentic views <strong>of</strong> time, a deficient mode <strong>of</strong><br />

concernful dwelling leading to an objectification <strong>of</strong> issues and problems. In<br />

such time it would be possible to run through (dream through) any number <strong>of</strong><br />

strategic processes without any authentic engagement by individuals -<br />

producing results very much like those discussed under explanatory<br />

principles.<br />

Rather, time is at the heart <strong>of</strong> dasein. as a struggle between everydayness<br />

and becoming – taking a stand against falling from past to present and into<br />

the future. This is achieved – when it is achieved – through three ecstasies <strong>of</strong><br />

present, past and future. The present is revealed as a moment <strong>of</strong> vision in<br />

which the everyday relationships between an individual and her or his daily<br />

tasks is disrupted. This vision is precipitated by strong moods and emotions,<br />

particularly anxiety and fearfulness, in which the past is retrieved and<br />

reinterpreted in terms <strong>of</strong> becoming in future. Much has been written on the<br />

role <strong>of</strong> moods and emotions in shaping strategy and perceptions (Drucker,<br />

1998; Kets de Vries and Miller 1989; Gin and Sexton, 1990; Pitt et al.<br />

1991;Thomas and Ramaswamy, 1996; Daniels 1998; Pratt and Rosa, 2003).<br />

These studies are <strong>of</strong>ten framed in the context <strong>of</strong> an inauthentic view <strong>of</strong> time,<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

Page 18


that is to say that emotion causes the features <strong>of</strong> the environment to be seen<br />

as unduly hostile, the firm’s competences are thought <strong>of</strong> as particularly weak,<br />

or a particular strategic choice assessed over optimistically. In authentic time,<br />

where becoming is possible, such moods and dispositions are fixated on their<br />

cause, and herald a moment <strong>of</strong> choosing, or care about taking responsibility<br />

for one’s future. If this concerns the individual’s dasein in the community at<br />

work then, for a moment at least, individuals may reassess their current<br />

existeniell everydayness from past and future, and radically reassess their<br />

place in it. Such reassessments are frequently defective in some way, but<br />

without them it is not possible to make a stand - the conscious effort <strong>of</strong> an<br />

individual to throw himself, or herself into the future. This conscious effort <strong>of</strong><br />

standing consists <strong>of</strong> interpreting the possibilities <strong>of</strong> one’s capabilities, the<br />

potentiality-for-being, and the temporal meaning <strong>of</strong> references in terms <strong>of</strong><br />

purpose and uses <strong>of</strong> entities in a current worldhood. Actions based on<br />

becoming require the ability to organise attunement and standing into<br />

meaningful patters. Heidegger uses the term discourse here, but the ability to<br />

communicate is predicated on discourse, and requires a similar worldhood<br />

and standing between participants, which is not the same thing as subscribing<br />

to an organisational mind centred around management (Wood, 1998). When<br />

attunement, standing and discourse operate effectively, it is possible to avoid<br />

“falling” in the present and an inauthentic treatment <strong>of</strong> time. When these are<br />

experienced by a number <strong>of</strong> individuals within a community at work it is<br />

possible that they can develop destiny; a joint sense <strong>of</strong> heritage and means <strong>of</strong><br />

enacting that can throw the community into the future. This destiny is a social<br />

becoming, it does not primarily relate to a vision or ideal future state as such,<br />

but is more closely tied with seeing individuals, including oneself, as authentic<br />

dasein. Although inauthentic modes are perfectly adequate for getting through<br />

the day, genuine strategy, as an act <strong>of</strong> individual will and social becoming can<br />

only arise through these four structures <strong>of</strong> attunement, standing, discourse<br />

and destiny.<br />

The structural elements derived in this section <strong>of</strong> the paper allow us to move<br />

upstream from Anderson because they <strong>of</strong>fer a means <strong>of</strong> resolving the<br />

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Page 19


paradoxes that block actions. Attunement, not a decision, is the precursor to a<br />

choice. Decisions are identified through discourse, and the social<br />

expectations are created through destiny.<br />

In this section we have used Heidegger’s notion <strong>of</strong> authentic time to explore<br />

the idea that individuals create corporate strategies by their own sense <strong>of</strong><br />

becoming. We are prompted to do this by Whittington’s switch from Strategy<br />

Schools created by the observations <strong>of</strong> scholars, an eminently reasonable<br />

position, to the more contestable assertion that individuals within firms could<br />

make decisions about contexts and decide upon the most expedient School to<br />

guide the actions <strong>of</strong> the firm over time. In the next section <strong>of</strong> the paper we<br />

use the four structures derived to make first approximations about further<br />

Schools <strong>of</strong> Strategy around becoming in authentic time.<br />

Strategy Schools Structured Around <strong>Becoming</strong>?<br />

In this section <strong>of</strong> the paper we draw upon the four structures discussed above<br />

to examine some approaches to strategy that seem to slip from Whittington’s<br />

framework because they are focused on the agency <strong>of</strong> individuals rather than<br />

the features <strong>of</strong> environment, strategy process and corporate objectives.<br />

The Excellent School consists <strong>of</strong> writers who have identified particular<br />

features <strong>of</strong> outstanding companies – Peters and Waterman (1983) and Hamel<br />

and Prahalad (1994) being particularly well discussed examples. The ontical<br />

properties <strong>of</strong> these two theories are quite different, but share very similar<br />

structures. Recent examples include a reflection on Peters and Waterman<br />

(Crainer and Dearlove, 2002), an example <strong>of</strong> achieving excellence through<br />

managing corporate culture (Dooley, 2003 a,b ), the role <strong>of</strong> human resource<br />

management in developing and leveraging implicit competences (Zaugg and<br />

Thom, 2003) and yet another theory <strong>of</strong> leadership for excellence (Collins,<br />

2003).<br />

Excellence does not rely upon superior decision making or strategising as the<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

Page 20


key to its stated aims <strong>of</strong> superior performance; quasi-humanistic notions<br />

supersede those <strong>of</strong> long term planning. Neither is there a particularly strong<br />

sense <strong>of</strong> attunement, although there is a strong value driven culture that<br />

engages emotions passionately. Engagement is frequently with ontical<br />

features such as quality, customer service, market share and so on, driven by<br />

a management vision that may exist as an articulated statement but is more<br />

importantly an accurate reflection <strong>of</strong> leadership, strategic intent and<br />

behaviour. Thus experiences at work are unlikely to trigger radical<br />

reappraisals <strong>of</strong> an individuals sense <strong>of</strong> purpose. However, it is more than<br />

possible that individuals involved in such strong worldhoods do so as a<br />

conscious choice through affinity with the core. Standing is rated high as both<br />

leverage existing strengths in novel combinations, but discourse in not rated<br />

particularly highly as experimentation and learning are emphasised above<br />

detailed analysis, Hamel and Prahalad’s model being particular strong in the<br />

safe deployment <strong>of</strong> resources towards adventurous activities. Destiny is<br />

similarly strong in both cases; the Peters approach by strong cultures,<br />

management by wandering around and simple structures, while Hamel and<br />

Prahalad emphasise the role <strong>of</strong> generalists and flexible competence based<br />

structures.<br />

Therefore the Excellent school will frequently find examples from the<br />

spectacular successes <strong>of</strong> corporate life, but relatively weak attunement and<br />

discourse suggest that although such firms may frequently change their<br />

industry around them, may fail to notice other changes outside their volition<br />

and voluntarily adhere to cultural routines that no longer lead to superior<br />

performance.<br />

--------------------------<br />

Insert Figure 3 here<br />

---------------------------<br />

The Self Organising School argues that complex systems inside and outside<br />

the firm make the notion <strong>of</strong> forward planning not only impossible in some<br />

circumstances but frequently self defeating (Burgelman, 1983; Stacey 1991;<br />

Anderson, 1999). This position recognises the intrinsic asymmetry <strong>of</strong><br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

Page 21


organisational life in that senior managers can frequently control<br />

organisational behaviour by stopping activities, but the same rarely applies to<br />

the creation <strong>of</strong> desired behaviour. Strategic change does occur, but through<br />

complex political processes in which individual choices are critical, but the<br />

outcomes <strong>of</strong> changes are largely uncertain and frequently outside the control<br />

<strong>of</strong> strategic managers and the decisions they make.<br />

These ontical properties reveal a strong sense <strong>of</strong> attunement, as individuals<br />

do not rely upon organisational routines to identify problems and<br />

consequences in advance, the sense <strong>of</strong> surprise and wonder is critical to<br />

strategic actions. Standing is high, as behaviours are assumed to be<br />

reflections <strong>of</strong> an individual’s motives and competences and it is acknowledged<br />

that the understanding <strong>of</strong> the past is an interpretation that can be improved.<br />

Self-organisation is a key element <strong>of</strong> discourse here, as individuals form<br />

political units to stand together, but always with the caveat that patterns and<br />

understandings are evolving as individuals learn, rather than worked out<br />

solutions to well defined opportunities and threats. The question <strong>of</strong> destiny is<br />

more problematic, there is no temporally based mechanism for individuals to<br />

throw themselves into the future collectively, rather there is the pessimistic<br />

belief that the firm must position itself at the boundaries <strong>of</strong> chaos in order to<br />

ensure that it has a future.<br />

Recent examples have explored such problematic areas as the relationship<br />

between complexity and the knowing subject (Letiche, 2000), and the role <strong>of</strong><br />

individual learning and enacting in the under performance <strong>of</strong> knowledge<br />

management systems (Snowdon, 2002).<br />

--------------------------<br />

Insert Figure 4 here<br />

--------------------------<br />

The Learning School has arisen from the idea that superior performance<br />

depends upon learning faster and more effectively than rivals. Although many<br />

<strong>of</strong> its central notions are shared throughout the Schools, the idea <strong>of</strong> the<br />

learning organisation is a particular construction that is worth considering<br />

<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />

Page 22


here. This account is based around Senge (1990) although none <strong>of</strong> the<br />

observations made are unique to his model.<br />

Standing is <strong>of</strong> great importance through the notion <strong>of</strong> personal mastery, the<br />

requirement for an individual to take responsibility for their own learning and<br />

development throughout their career. However, attunement is low since<br />

personal mastery is seen as a means for expression and utility within the firm,<br />

– that is failure to fit a role in a firm is the cause <strong>of</strong> anxiety rather than an<br />

individual’s own sense <strong>of</strong> becoming. Discourse is high - formalised through<br />

systems analysis and double loop learning based around information<br />

gathering. Destiny is also high, much <strong>of</strong> the literature is concerned with<br />

routines to reduce learning blocks caused by inter personal difficulties,<br />

improving team working and converging individual’s mental models through<br />

dialogue.<br />

Although this School scores highly on three counts, the low attunement is<br />

critical and could undermine the link between the five disciplines and superior<br />

performance. Poor attunement will mean that different mental models will only<br />

converge around specific problems since discrepancies do not matter to<br />

individuals outside <strong>of</strong> business expediency. Similarly, the means <strong>of</strong> bringing<br />

about the meeting <strong>of</strong> minds seems to depend upon tracing an individual<br />

interest in a particular position (which could further undermine attunement) or<br />

showing gaps in the underlying thinking (something that a sceptic is always<br />

able to do) or gathering more information (much <strong>of</strong> it about ontical features <strong>of</strong><br />

the problem). Standing can also become undermined if the shared mental<br />

models – particularly those pertaining to a shared vision <strong>of</strong> the future – create<br />

the individual mental models, undermining both attunement and discourse<br />

and resulting in an inauthentic mode that Heidegger calls “they self” – where<br />

an individual’s being is defined by the actions they are required to carry out for<br />

others.<br />

Much <strong>of</strong> the literature addresses the issues raised here. Von Krogh and<br />

Nonaka (2001) have recently derived four strategies for managing knowledge<br />

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Page 23


around creation and transfer. King (2003) explores the losses that result in<br />

turning dialogue into information, while Armistead and Measkins (2002) have<br />

focused upon the discontinuity between imposing and empowering learning,<br />

and suggest some solutions.<br />

-----------------------------------<br />

Insert Figure 5 about here<br />

-----------------------------------<br />

Writers in the Gestalt School characterise firms as operationally coherent<br />

entities gathered around a politically dominant coalition <strong>of</strong> interests within the<br />

firm. Significant examples include Mintzberg (1978), Miles and Snow (1978)<br />

and Miller (1996). These coherences are not based upon such ontical<br />

properties as generic strategy, technology or environmental constraints, but<br />

by the firm’s history or, in many cases, the personality <strong>of</strong> the chief executive,<br />

present or past. This approach is strong on identifying the variety <strong>of</strong> firms in<br />

an industry through its creations <strong>of</strong> typologies. These typologies continue to<br />

be used in the literature. Shoham et al. (2002) uses Miles and Snow’s<br />

typology to classify firms, and then establish connections between designated<br />

types and effective export strategies. Bowman et al. (2002) use the<br />

operational coherences <strong>of</strong> Mintzberg’s configurations to think through issues<br />

<strong>of</strong> corporate value creation.<br />

The form <strong>of</strong> the political elite will <strong>of</strong>ten be functional, but can also incorporate<br />

wider social alliances and, where the coalition is particularly strong, may come<br />

to further develop a recognisable, homogeneous or monolithic management<br />

style. Johnson (1988) hones the Gestaltist argument further by pointing out<br />

the strength <strong>of</strong> the organisational paradigm in controlling what senior<br />

managers see - and believe - to be logical and rational in their decisions, and<br />

thus there may be a general tendency for operational coherence to ossify over<br />

time.<br />

Attunement is frequently quite high for individuals outside, or on the periphery<br />

<strong>of</strong> the dominant coalition. Since many <strong>of</strong> these attuned individuals will have<br />

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Page 24


espectable technical competences the discoursing may well reveal many<br />

alternative patterns and interpretations, and the dominant coalition may well<br />

be forced onto the defensive. However, these may not moderate standing<br />

very much – the operational coherences around the dominant coalition are<br />

sacrosanct for both political and economic reasons, and the firm is likely to fall<br />

into the future in spite <strong>of</strong> any anxiety and discussion. Only when the political<br />

cohesion <strong>of</strong> top management is undermined by external pressure will the<br />

counter currents gain any great momentum and a sense <strong>of</strong> its destiny – but<br />

effective new initiatives are doomed to become operational coherences in<br />

turn.<br />

It is incorrect to describe decision-making processes as being at the heart <strong>of</strong><br />

Gestalt strategy thinking. The decisions are rather no more than selfreinforcing<br />

patterns <strong>of</strong> behaviour in which decisions simply replicate the<br />

dominant logic, no matter how well intentioned or honestly strategy is debated<br />

and decided upon. Where attuned individuals are able to prevent rigidity the<br />

firm may continue for many years without trauma, but a period <strong>of</strong> strong<br />

performance may well assuage anxiety and allow the conditions for crisis to<br />

develop.<br />

--------------------------<br />

Insert figure 6 here<br />

--------------------------<br />

The Structural Harmonisation School has a strong biological metaphor at its<br />

roots. Significant examples include the cybernetics <strong>of</strong> Beer (1972, 1984) and<br />

the autopoiesis derived from Maturana (1978, 1999), both <strong>of</strong> which have been<br />

linked with the mathematics <strong>of</strong> Spencer Brown. Although competing political<br />

and technical subsystems are acknowledged, the Schools propose structures<br />

and processes that tend to harmonise and direct these toward organisational<br />

goals in a form <strong>of</strong> self construction (Espego, 1996). Thus the roles <strong>of</strong><br />

individual decisions and decision-makers are subsumed into the<br />

organisational patterns and routines, and are directed by it. Beer’s approach<br />

is typified by the following quote from Brain <strong>of</strong> the Firm:<br />

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“Instead <strong>of</strong> trying to organise in full detail, you organise it only<br />

somewhat; you then ride on the dynamics <strong>of</strong> the system in the direction<br />

you want to go”, Beer, 1972.<br />

Recent general work includes Feldman and Rafaeli (2002) who explore the<br />

role <strong>of</strong> organisational routines in creating understandings and Lissack and<br />

Roos (2001) who make the case for coherent rather than visionary strategies.<br />

It is likely that the field will become more active following the publication <strong>of</strong><br />

Hernes and Bakken (2003), exploring managerial and organisational issues<br />

using Luhman’s version <strong>of</strong> autopoiesis, which differs from the analyses<br />

derived by von Krogh and Roos (1995).<br />

Attunement tends to be low in such systems – there is greater dependence on<br />

stimuli from the environment to cause strategic changes; although there is no<br />

requirement for these stimuli to be accurately understood, it is merely<br />

necessary to find an acceptable process for dealing with disturbance - much<br />

as Chia describes the unconscious but complex adjustments made by two<br />

groups <strong>of</strong> pedestrians crossing a road in opposite directions without mishap.<br />

Thus discourse – the identification and communication <strong>of</strong> patterns - is the<br />

critical mechanism here. Standing is weak, the systems regulate individual<br />

behaviours and permit motion in only the required direction, but this in turn<br />

allows destiny to be high as individuals operate within a tightly constructed<br />

world.<br />

--------------------------<br />

Insert figure 7 here<br />

--------------------------<br />

Testing Competing Schools<br />

It would be helpful if it were possible to devise crucial tests, be they<br />

experiments or field studies, which could identify one School as being<br />

superior, in some generally agreed sense, to any other. However, it is unlikely<br />

that any such test exists. There may be two distinct reasons for this, one to do<br />

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Page 26


with the purpose <strong>of</strong> the strategic management literature and the other with the<br />

epistemological issues.<br />

First, any attempt to address the meaning <strong>of</strong> "…superior in some generally<br />

agreed sense…” immediately raises fundamental questions concerning the<br />

purpose <strong>of</strong> the strategy literature, and indeed, <strong>of</strong> the literature relating to<br />

organisations more generally. For some, the matter is straightforward; thus<br />

Hamel and Prahalad (1994) take an instrumentalist view and argue quite<br />

simply that the purpose <strong>of</strong> Business Schools is to assist management. Similar<br />

considerations underpin the attempt by Gorpinarth and H<strong>of</strong>fman (1995) to<br />

stimulate the convergence <strong>of</strong> academic and practitioner research in the<br />

strategic management field. Critics, such as Knights, see strategy as related<br />

to domination and power and therefore might wish to shape the debate<br />

differently (Knights and Morgan, 1991; Knights, 1992). While others, including<br />

perhaps Chia himself, might be content with exposing the hubris <strong>of</strong> strategic<br />

managerial activity itself and much <strong>of</strong> the commentary thereon.<br />

It would be possible to overcome this objection by testing each School against<br />

the objectives <strong>of</strong> any one <strong>of</strong> them. For example, several <strong>of</strong> the competing<br />

Schools make claims about achieving superior performance, it would be<br />

possible to examine whether firms close to the prescriptions <strong>of</strong> the Learning<br />

School outperform those resembling the Excellence School.<br />

The second reason for doubting the possibility <strong>of</strong> the emergence <strong>of</strong> a single<br />

view <strong>of</strong> strategy - by either synthesis or crucial experiment - was derived in a<br />

compelling paper by Tsoukas (1994), who drew upon Pepper (1946) to show<br />

that the underlying epistemologies <strong>of</strong> strategy Schools are mutually exclusive,<br />

and that the differences between them are largely untestable. Applying<br />

Pepper to our extended strategic typologies model, we concur with Tsoukas<br />

that the opportunities for helpful dialogue between those committed to one or<br />

other School must be limited by the inability to agree epistemologically.<br />

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Page 27


In Figure 8 we use Pepper’s framework (as outlined by Tsoukas) to locate the<br />

Schools identified by our extension <strong>of</strong> Whittington’s model. This framework<br />

distinguishes between Dispersive and Integrative theories. An integrative<br />

theory is one which seeks to arrange facts into a more or less coherent<br />

pattern that reveals something <strong>of</strong> the mechanisms that cause those facts. A<br />

dispersive theory does not seek to make huge generalisations, rather it seeks<br />

to establish similarities and differences.<br />

In Box one are located formalist theories that seek to establish similarity and<br />

difference between firms, without necessarily expecting to identify the<br />

underlying causes <strong>of</strong> these differences with any degree <strong>of</strong> precision. The<br />

‘Excellence’ model is one <strong>of</strong> hard formism; that is, it identifies similarities<br />

between the so-called excellent companies and then assumes that these<br />

similarities are therefore the cause <strong>of</strong> observed excellence. On such a basis,<br />

pundits propose means by which firms could duplicate the relationships<br />

identified and therefore improve their performance. Examples here include<br />

Peters and Waterman’s (1982) work and the derivation <strong>of</strong> ‘Stretch’ and<br />

‘Leverage’ by Hamel and Prahalad (1993).<br />

---------------------------------<br />

Insert Figure 8 about here<br />

---------------------------------<br />

Box two contains those models that take machines as their root metaphor.<br />

Such models assume that managers act in a predictable way - by either<br />

nature or incentive - and steer the organisation in much the same way a<br />

helmsman steers a vessel. Naturally, planning and implementation issues<br />

figure prominently in this literature.<br />

Box three contains theories that stress the uniqueness and unpredictability <strong>of</strong><br />

events in a given context, arguing that the scope for generalisation in strategy<br />

is greatly limited by the drama <strong>of</strong> arbitrary factors that accompany<br />

organisational and political change. It may be possible to construct a<br />

believable narrative retrospectively, such as Burrough and Helyar’s (1990)<br />

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Page 28


account <strong>of</strong> the fall <strong>of</strong> RJR Nabisco, but such stories are a poor guide to future<br />

behaviours in different contexts.<br />

Box four collects models that try to build upon the organisation and its<br />

environs as a macrocosm that is the source <strong>of</strong> its own change. Much like a<br />

Zola novel, given particular starting conditions and events, the characters will<br />

tend to stumble towards largely predictable postures and outcomes. For<br />

example, a ‘Defender’ in Miles and Snow’s typology will make strategic<br />

decisions that preserve its Defender characteristics for a variety <strong>of</strong> political<br />

and paradigmatic reasons, even though this might not result either in the best<br />

short-term results (Miles and Snow, 1978) or in long term advantage (Miller,<br />

1990).<br />

The implication <strong>of</strong> the foregoing analysis is that the possibility <strong>of</strong> deriving a<br />

‘correct’ School is impossible. As Tsoukas points out: ”The kinds <strong>of</strong> research<br />

questions asked, the objects selected for study, and the criteria for evaluating<br />

knowledge claims are intimately connected with assumptions <strong>of</strong> what is valid<br />

knowledge” (Tsoukas, 1994, p.770). Box 2 writers tend to prefer positivism<br />

and hard empiricism to confirm their work – although one might be surprised<br />

at the stubborn adherence to theories with rather unsatisfactory empirical<br />

credentials. Researchers in Box 3 tend to explore single cases in greater<br />

depth, <strong>of</strong>ten stressing the difference between examples. Evidence comes<br />

from – and indeed consists <strong>of</strong> – narratives, stories and impressions. Although<br />

there may be similarities at the level <strong>of</strong> process, there is rarely any attempt to<br />

impose a generalisable model <strong>of</strong> best practice. Naturally, it is possible to<br />

create, or review, secondary evidence outside one’s preferred epistemology.<br />

For example, Porter chooses to illustrate his model <strong>of</strong> generic strategies with<br />

case study examples (Porter, 1988). However, case studies are not capable<br />

<strong>of</strong> confirming or denying the U shaped curve that describes the relationship<br />

between firm size and performance that is at the heart <strong>of</strong> his model. Similarly,<br />

many researchers have produced empirical models related to some ontical<br />

properties <strong>of</strong> Miles and Snow’s typology. For example, Hooley, Lynch et al.<br />

(1992) surveyed companies by postal questionnaire to explore the<br />

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Page 29


consistency between typology, marketing strategy and performance implied<br />

by Miles and Snow. However, the central roles <strong>of</strong> the dominant coalition and<br />

the dynamics <strong>of</strong> the Gestalt in producing these strategies, are invisible to this<br />

technique.<br />

In short, we concur with Tsoukas that it is not helpful to look for crucial tests<br />

that show the virtue <strong>of</strong> one School over all others. It is more helpful for our<br />

present purposes, to return to the impact <strong>of</strong> our thoughts on the Strategy<br />

Schools identified.<br />

<strong>Becoming</strong> Misrepresentations<br />

Acceptance <strong>of</strong> Chia’s decentering <strong>of</strong> decisions has pr<strong>of</strong>ound implications for<br />

the theory <strong>of</strong> strategic choice, and the strategic management literature in<br />

which this has a central role.<br />

Whittington’s four Schools adequately encompass most <strong>of</strong> the strategy<br />

literature, but all are particularly vulnerable to decision paradoxes. The<br />

ontological distinctions between the Schools are descriptions about<br />

unblocking <strong>of</strong> these paradoxes. These paradoxes arise from an inauthentic<br />

view <strong>of</strong> time disguised by the objectification <strong>of</strong> ontical properties in the form <strong>of</strong><br />

opportunities and threats, resulting in logocentric prescriptions <strong>of</strong> one form or<br />

another. The seeds <strong>of</strong> each School’s undoing are created by undue emphasis<br />

on some elements that would largely obstruct individual and social becoming.<br />

A further five Schools can be identified by examining distinctions between the<br />

way that each tries to deal with a more authentic understanding <strong>of</strong> time<br />

derived from Heidegger. No School entirely succeeds, and it is possible to<br />

trace underlying weaknesses <strong>of</strong> the prescription to these particular<br />

inadequacies.<br />

In conclusion, we argue that the strategic management literature can be<br />

divided broadly into nine fairly robust Schools. However, none <strong>of</strong> the Schools<br />

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Page 30


identified are able to adequately represent strategy in the way defined here<br />

since both time and becoming cannot be simultaneously captured. We<br />

therefore describe our nine Schools collectively as a misrepresentation to<br />

draw attention to the frailties <strong>of</strong> each. The chief advantage <strong>of</strong> presenting<br />

Schools in this way is that it may force adherents <strong>of</strong> a particular School to<br />

reconsider, and probably defend, the basic principles upon which their models<br />

and prescriptions are constructed, and the veracity <strong>of</strong> the advice that is<br />

plucked from them. It may also help to expose the way that prescriptions<br />

thwart what Chia calls “the will to organise”; which we have derived using<br />

ideas from Heidegger.<br />

It may be argued that this is a backward step in the development <strong>of</strong> a vibrant<br />

literature on strategy, but our conclusion is that such backward steps are long<br />

overdue.<br />

------------------<br />

Figure 9 here<br />

------------------<br />

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