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<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategy<br />
Schools<br />
Bhalla, Henderson* and Watkins<br />
Dr Ajay Bhalla<br />
<strong>Cass</strong> Business School<br />
City University<br />
106 Bunhill Row<br />
London<br />
EC1y 8TZ<br />
Emai: a.bhalla@city.ac.uk<br />
&<br />
Indian School <strong>of</strong> Business<br />
Hyderabad-50032<br />
India<br />
Email: ajay_bhalla@isb.edu<br />
Steven Henderson<br />
Reader in Management<br />
Southampton Business School<br />
East Park Terrace<br />
Southampton SO14 0RH<br />
023 80 310858<br />
+44 23 80 310858<br />
steven.henderson@solent.ac.uk<br />
David Watkins<br />
Pr<strong>of</strong>essor <strong>of</strong> Management Development<br />
Chair, Business Development Research Centre<br />
Southampton Business School<br />
East Park Terrace<br />
Southampton SO14 0RH<br />
023 80 310610<br />
+44 23 80 310610<br />
david.watkins@solent.ac.uk<br />
* Contact for correspondence and reprints<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategy Schools<br />
Electronic copy available at: http://ssrn.com/abstract=1493662
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 1<br />
Electronic copy available at: http://ssrn.com/abstract=1493662
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategy Schools<br />
ABSTRACT<br />
Robert Chia’s work on the deconstruction and decentering <strong>of</strong> decision making<br />
<strong>of</strong>fers a powerful challenge to the strategic management literature (Chia,<br />
1994, 1996). Writers on strategy are used to debating the nature and<br />
rationality <strong>of</strong> decisions, their political motivations and the possible mismatches<br />
between strategic decisions and strategic outcomes. However, the notion that<br />
these decisions might be relatively unimportant in the hurly burly <strong>of</strong><br />
organisational activity is not widely held or even discussed in the strategy<br />
literature.<br />
In this paper we follow Chia and others by decentering decisions from the<br />
Schools derived in Whittington’s (1993) <strong>taxonomy</strong> - selected because the<br />
Schools are constructed around notions <strong>of</strong> strategic choice. Drawing on<br />
Anderson (2003), the paper argues that scholars have created the literature<br />
described by Whittington’s Schools by exaggerating some, and suppressing<br />
other, deparaoxising strategies. This representation also removes the<br />
temporal dimension <strong>of</strong> strategic issues by seeking to bring the future into the<br />
present. This is reversed by thinking through Heidegger’s distinction between<br />
authentic and inauthentic time, centred on individual becoming. Taking this<br />
as a starting point, the paper looks for links between individual and collective<br />
becoming. This identifies five additional Strategy Schools, but shows that<br />
none are capable <strong>of</strong> satisfying the conditions <strong>of</strong> becoming: attunement,<br />
standing, discourse and destiny. The nine Schools are identified in relation to<br />
their frailties; a becoming misrepresentation.<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
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<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategy Schools<br />
“From a certain point <strong>of</strong> view, the universe seems to be composed <strong>of</strong> paradoxes. But everything<br />
resolves. That is the function <strong>of</strong> contradiction.”<br />
“I don’t understand.”<br />
“When you can see everything from every imaginable point <strong>of</strong> view, you might begin to understand.”<br />
“Can you do that?”<br />
“No.”<br />
The Famished Road by Ben Okri (1991)<br />
Schools <strong>of</strong> Strategy<br />
The literature on strategy formation is large and diverse. Much <strong>of</strong> it continues<br />
to generate rational analytical frameworks by which senior managers might<br />
carefully and rationally harmonise the organisation with its environment in<br />
order to maximise pr<strong>of</strong>its. Child, (1972) reviewed strategic management<br />
approaches according to the scope for decision making under different<br />
external constraints. He questioned the thrust <strong>of</strong> much organisational<br />
research into relationships between strategy and structure on the one hand,<br />
and size, technology, environment and performance on the other. He held that<br />
managers generally have much greater choice in their strategy and structure<br />
decisions than implied by such writers as Pugh (1969). The two notions that<br />
there might be a variety <strong>of</strong> ways to harmonise the internal and external<br />
environments, and a multitude <strong>of</strong> purposes for such harmonisation, are at the<br />
heart <strong>of</strong> the idea <strong>of</strong> strategic choice. The issue <strong>of</strong> choice, and how it might be<br />
exercised, was regarded as at least as important as the outcomes <strong>of</strong> choice.<br />
The approach was refreshing (Bourgeois III, 1984) and influential and it has<br />
been helpfully developed (Hebriniak and Joyce, 1985; Whittington, 1989).<br />
However, it has undoubtedly accelerated the fragmentation <strong>of</strong> the strategy<br />
literature into competing models and theories as various scholars have<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
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expanded upon the scope <strong>of</strong> what these choices might really be, and the<br />
process by which such choices are made. Attempts to tidy the theories into<br />
similar groups have been generally helpful in clarifying the literature, although<br />
the solutions <strong>of</strong>fered have been far from definitive.<br />
The most widely recognised classification, the eleven ‘Schools’ described by<br />
Mintzberg et al. (1998) is not based around the notion <strong>of</strong> strategic choice and<br />
rather loses sight <strong>of</strong> the notion along the way (Rouleau and Seguin, 1995).<br />
Rouleau and Seguin's solution is to identify Schools with discourses that<br />
share common assumptions concerning the importance <strong>of</strong> individuals,<br />
organisation and environment, although even here the notion <strong>of</strong> choice is not<br />
well defined.<br />
Perhaps the most heroic intervention based on choice is that <strong>of</strong> Whittington<br />
(1993), who sought to classify the eruption <strong>of</strong> models, frameworks and<br />
choices into broadly similar Schools <strong>of</strong> strategic thought. His model<br />
encapsulates the two key elements <strong>of</strong> strategic process outlined above in that<br />
it is driven by simplifications concerning how strategic choices are made, and<br />
the purpose <strong>of</strong> such choices. Holding that strategy writers assume strategies<br />
to be intentional or emergent, and goals to be singular (pr<strong>of</strong>it maximising) or<br />
pluralistic (representing a wide variety <strong>of</strong> interests), Whittington is able to<br />
compress the literature into the sort <strong>of</strong> two by two grid beloved <strong>of</strong> strategy<br />
writers. However, the axes are not defined independently <strong>of</strong> the Schools<br />
within them, rather the meaning shifts somewhat depending upon the School<br />
under consideration and the assumptions made about the environment.<br />
-------------------------<br />
Figure 1 about here<br />
---------------------------<br />
The model is admirable in terms <strong>of</strong> its combination <strong>of</strong> explanatory power with<br />
economy, but follows the strategic choice literature in ascribing a central role<br />
to decision-making and articulated purpose. The role <strong>of</strong> choice may be<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
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contestable in terms <strong>of</strong> who makes the choice, and for what purpose, but the<br />
ontological premises are held to be unproblematic.<br />
Chia (1994) <strong>of</strong>fered an indirect challenge to the strategic choice debate, and<br />
its derivative strategy taxonomies. Far from being an exercise <strong>of</strong> choice<br />
expressed through decision, Chia argued that the decisions themselves are<br />
merely part <strong>of</strong> the means for understanding, rather than determining, so called<br />
strategic processes. Decision points are held not to be the key linkages in an<br />
intentional process, but rather interventions that add meaning and definition,<br />
rather more than direction, to events and actions.<br />
This challenge to the underlying premise <strong>of</strong> strategic choice and strategic<br />
management generally has not been widely picked up. The Social Science<br />
Citation Index indicates that there have been only seven subsequent citations<br />
to Chia’s paper (making it the least cited article in its edition) and none <strong>of</strong><br />
these have used his work to develop explicit critiques <strong>of</strong> existing thought. This<br />
may be because the work uses ideas and citations that are not mainstream,<br />
making it a relatively difficult paper, Further, turning the given into a question,<br />
as Wieskopf and Willmott (1997) put it, makes it easy to trivialise the<br />
importance <strong>of</strong> the arguments presented making them less important than<br />
pushing back frontiers.<br />
Chia is not the only writer to raise doubts about the nature <strong>of</strong> decisions, Weick<br />
(1995) places decisions in the context <strong>of</strong> sense making, again placing the<br />
significance <strong>of</strong> decisions into hindsight rather than foresight. Chia’s work<br />
decenters decisions from organisational dynamics, and consequently renders<br />
the contingency versus strategic choice debate irrelevant, and highly<br />
misleading, to those who would wish us to understand strategy as it is<br />
experienced.<br />
In this paper we do not <strong>of</strong>fer a critique <strong>of</strong> Chia’s work. Rather, we hope to<br />
explore the implications problematising the ontology <strong>of</strong> decisions and choices<br />
within Whittington’s framework in order to explore the representations <strong>of</strong><br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
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strategic management. Whittington’s framework is chosen from alternatives<br />
because its focuses on how assumptions commonly held by strategy writers<br />
about strategic choice and decision making lead to well recognised, if<br />
conflicting, analyses and prescriptions about strategic issues. Examining the<br />
effect <strong>of</strong> Chia’s challenge to the centrality <strong>of</strong> decision making on Whittington’s<br />
framework should <strong>of</strong>fer much novel insight into how theories <strong>of</strong> strategic<br />
management are constructed.<br />
The next section outlines Whittington’s framework, and considers the nature<br />
<strong>of</strong> the underlying decisions <strong>of</strong> each School.<br />
Whittington’s Strategic Choice Perspectives<br />
Whittington arranges the strategy literature into four different ‘Schools’ <strong>of</strong><br />
management thought differentiated by two variables – strategic goals and<br />
strategic processes. These are plotted in the form <strong>of</strong> two axes intersecting<br />
each other as shown in Figure 1. The horizontal axis reflects the degree to<br />
which the strategy process can be construed either as an act <strong>of</strong> deliberation<br />
or as one <strong>of</strong> emergence - through incremental choices that (may) form a<br />
pattern, organisational politics, or arbitrary happenstance. The vertical axis<br />
represents the extent to which the objective <strong>of</strong> the strategy making can be<br />
seen simply as pr<strong>of</strong>it maximisation, or as directed towards other, additional,<br />
possibilities as well, such as market share, differing stakeholder preferences,<br />
social goals, company image, etc.<br />
The origins <strong>of</strong> the Classical School can be traced back at least as early as<br />
2500 BCE in the writings <strong>of</strong> China’s oldest military text, Sun Tzu’s Art <strong>of</strong> War.<br />
This argues that the highest form <strong>of</strong> leadership is to overcome the enemy by<br />
strategy, and provides a concise exposition <strong>of</strong> planning, organisation, tactics<br />
and seizure <strong>of</strong> opportunities. Whittington credits the contributions <strong>of</strong> Chandler,<br />
(1962) Ans<strong>of</strong>f,(1965,1988) and Porter (1980) as leading to the dominance <strong>of</strong><br />
the Classical School.<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
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Assuming managerial activity to be rational, these writers regard pr<strong>of</strong>it<br />
maximisation as the supreme goal <strong>of</strong> business, achieved through deliberate<br />
strategy - generally evidenced by the existence <strong>of</strong> formal planning processes.<br />
The environment facing the organisation is believed to be dynamic (but<br />
essentially predictable), and the organisation sufficiently controllable, to create<br />
a perfect fit between environmental opportunities and threats on the one<br />
hand, and the organisation’s resources on the other. Consequently, the<br />
strategy planning process is characterised by objective setting, environmental<br />
scanning via prescribed tools and matrices, strategy formulation and<br />
implementation. Some recent advances include Goodwin and Wright, G.<br />
(2001), who demonstrate how to improve decision making with scenario<br />
planning, Anderson (2000) who investigated the ways that autonomous<br />
actions by middle managers can supplement formal planning method and<br />
Darrah and Campbell (2001), who derive a technique for exploring and<br />
solving the rational reasons behind the sluggish implementation <strong>of</strong> corporate<br />
plans. Song et al.(2002) report experiments on how managers can use<br />
Porter’s generic strategies to simplify complex scenarios and reach decisions.<br />
More recently, Kim, Nam and Stimpert (2004) examine the applicability <strong>of</strong><br />
Porter’s generic strategies among the internet firms, and conclude that<br />
integrated strategies combining elements <strong>of</strong> cost leadership and differentiation<br />
outperform pure cost leadership or differentiation strategies.<br />
The second approach to strategy is that which Whittington (1993) termed<br />
‘Evolutionary’. He cites as prominent exponents <strong>of</strong> this School, Hall and Hitch<br />
(1939), Alchian (1950), Hannan and Freeman (1989), Henderson and<br />
Ledebur (1970) and Williamson (1991). Recent advances include an updated<br />
edition <strong>of</strong> Aldrich (1999) and McKendrick and Carroll (2001), who look at the<br />
role <strong>of</strong> evolutionary trajectories on the evolution <strong>of</strong> organisational forms.<br />
Winter (2004) draws on comparisons between biological organisms and<br />
organisations to illustrate how peripheral vision can influence behaviour.<br />
Brouthers and Brouthers (2003) examine the effects <strong>of</strong> differing evolutionary<br />
factors on entry mode choices made by firms in service and manufacturing<br />
sectors. Sorenson (2000) has developed a product strategy based upon<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
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competitive ecology while Salvato (2003) has examined the role <strong>of</strong> leadership<br />
and management in shaping strategic evolution.<br />
Evolutionists hold that environmental changes are too fast to be predicted in<br />
advance, and thus rational long-term planning for an unknown future becomes<br />
not only a futile exercise, but also harmful in that it both adds to cost and may<br />
distract management. Darwinian processes <strong>of</strong> natural selection are the<br />
underlying mechanics, not the guile and farsightedness <strong>of</strong> managers.<br />
Consequently, efficiency and day to day planning are regarded as essential<br />
ingredients for success. Accordingly, management is characterised by<br />
discretionary production, together with replication and optimisation <strong>of</strong> strategic<br />
fit with the environment in the short term. Several such adjustments over a<br />
period <strong>of</strong> environmental change would approximate a long-term strategy when<br />
viewed in retrospect, but this would be no more than a rational, albeit<br />
erroneous, reconstruction.<br />
The third approach to strategy is described as the ‘Processual School’.<br />
According to Whittington (1993), this School began to come to prominence in<br />
the 1970s under the influence <strong>of</strong> writers such as Pettigrew (1973) and<br />
Mintzberg (1979), although the Processualists were greatly influenced by the<br />
earlier work and Cyert and March (1963) and. These earlier writers contest<br />
the explicit objective <strong>of</strong> pr<strong>of</strong>it maximisation, holding that such an objective is<br />
problematic in so much as it not possible to know what the maximum might be<br />
without restrictive assumptions that would inhibit the role <strong>of</strong> strategy<br />
development. What is more, the objective would be reckless even if<br />
attainable, as many other important stakeholders would not be satisfied by<br />
any such achievement - a point well made by Doyle (1992). Processualists<br />
thus prefer the notion that firms satisfice their stakeholder’s expectations<br />
rather than maximise pr<strong>of</strong>its to please shareholders, or setting goals that<br />
exclude key stakeholders while elevating the needs <strong>of</strong> customers, employees<br />
or any other single agency.<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
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The strategy process is ‘emergent’ rather than ‘deliberate’ for several different<br />
reasons, although all share similar assumptions about the environment in<br />
which these strategies emerge. The environment is held to be largely<br />
unpredictable over the longer term, and confusing in the short term, but not as<br />
harsh or unforgiving as evolutionary writers assert. Markets are not<br />
particularly efficient at punishing mistakes - in the short run at least - and<br />
many firms have considerable power in their market places. Often, significant<br />
market power can help organisations conceal pr<strong>of</strong>it levels from key<br />
stakeholders. Thus, organisations pursue a ‘gradual rational’ or incremental<br />
approach, rather than ‘perfect rationality’. Mintzberg (1987) proposed the<br />
metaphor <strong>of</strong> strategy as craft, comparing the work <strong>of</strong> strategists with that <strong>of</strong><br />
the potter. Like a potter, managers are craftsmen and strategy is their clay.<br />
They have intrinsic knowledge <strong>of</strong> their organisation's strengths, weaknesses,<br />
and market opportunities and must gradually, incrementally, adjust to changes<br />
in these. He also asserts that there is no one best way to make strategy, and<br />
claimed that effective strategies can show up in strange, unexpected ways<br />
(Mintzberg, 1987); as, presumably, would ineffective ones.<br />
Other Processual writers take a less ‘managerialist’ view. They argue that<br />
strategies and change are greatly influenced by, and are perhaps the result<br />
<strong>of</strong>, wide-ranging political activities within the organisation. Pettigrew (1973)<br />
outlines the position that strategic responses <strong>of</strong> any significant size are likely<br />
to "unscramble the current distribution <strong>of</strong> resources," thereby creating winners<br />
and losers among various groups, subgroups and individuals. If all parties<br />
were focused upon achieving pr<strong>of</strong>it maximisation, or some other single goal,<br />
this would not matter particularly. However, once these component actors are<br />
acknowledged to compete for resources, or to have alternative and<br />
contradictory ways <strong>of</strong> identifying and analysing problems, or to have different<br />
agendas, or to respond to different pressures, the possibility <strong>of</strong> generating a<br />
single, organisation-wide strategy based upon deliberate action directed<br />
towards a common goal recedes. Strategy will then become emergent,<br />
pluralistic and satisficing, emerging from organisational and political change<br />
rather than preceding it - perhaps with surprising and unintended outcomes.<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
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Recent enlightening examples <strong>of</strong> a processual approach include Grant’s<br />
(2003) study <strong>of</strong> the use <strong>of</strong> formal strategic planning in controlling emergent<br />
strategies in the oil industry, contrasting with Marginson’s (2002) careful study<br />
<strong>of</strong> the effects <strong>of</strong> management control systems on strategy formation at middle<br />
management levels. Chatterjee (2003) has provided a fascinating case study<br />
<strong>of</strong> Enron’s failure – focusing on poor incremental strategic decisions rather<br />
than governance issues. Boyett and Currie (2004) in a more recent study<br />
have shown how a group <strong>of</strong> Irish Telecom firm’s middle managers deviated<br />
from the firm’s prescribed strategy to successfully develop an international<br />
venture by collectively following a incremental strategic approach.<br />
Whittington (1993) terms his fourth generic as ‘Systemic’. He describes the<br />
1990s as the key period for the ascendancy <strong>of</strong> this approach, although the<br />
seminal works within this School – Marris (1964) and Granovetter (1985) -<br />
date from earlier decades. Systemic theorists echo Classicists on forward<br />
planning and working efficiently to achieve results. However, they contest the<br />
Classicists’ view that the rationales underlying strategy are same in every<br />
context. For example, they point out that Classicists have given scant thought<br />
to either the goal or the process implications <strong>of</strong> operating in different cultures.<br />
Recent explorations include Lesson (2001) derivation <strong>of</strong> four distinct,<br />
regionally specific worlds. He explains how different cultural conditions require<br />
appropriate management approaches. Yoshimori (1995) examines the<br />
differing understanding <strong>of</strong> corporations between Western and Japanese<br />
thinking. Peng (2002) explores the role <strong>of</strong> institutions and cultures in creating<br />
distinctive, company specific strategies. In a more recent study <strong>of</strong> Ethnic<br />
Singaporean Chinese family firms, who are shifting from being ‘family-ruled<br />
and managed’ to ‘pr<strong>of</strong>essionally managed family-ruled’, Tsui-Auch (2004)<br />
draws on number <strong>of</strong> interesting observations while collecting her data. In one<br />
case, an ethnic Chinese family firm targeted North American market, so that<br />
the third-generation <strong>of</strong>fspring could easily monitor them, exhibiting that<br />
business owners exercised decisions to maintain family control goals rather<br />
than pursuing economically rationalist objectives.<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
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According to Whittington (1993), the Systemic School conveys the message<br />
that managers are not isolated individuals interacting in purely economic<br />
settings, but people rooted deeply in densely interwoven social systems. In<br />
reality, people’s economic behaviour is embedded in a network <strong>of</strong> social<br />
relations that may involve their families, the state, their pr<strong>of</strong>essional and<br />
educational backgrounds, even their religion and ethnicity (Swedberg,<br />
Himmelstrand et al.,1987; Bhalla, 2000; Anurahda and Eser, 2002).<br />
In terms <strong>of</strong> practical strategy, the literature has focused cultural discontinuties<br />
in transnational companies; although <strong>of</strong>ten this has concerned itself with<br />
achieving Anglo Saxon business objectives in global markets and diverse<br />
cultures (Kanter, 2003; Begley and Boyd, 2003;Rowley and Benson, 2002).<br />
Gephart et al. (2003), in a similar line <strong>of</strong> thought, identifies some important<br />
differences between the Angles and the Saxons.<br />
Whittington’s <strong>taxonomy</strong> is particularly pleasing in the crispness <strong>of</strong> the axes.<br />
Further, it also captures many <strong>of</strong> the points raised in Rouleau and Seguin<br />
(1995) concerning the common assumptions about organisation and<br />
environment. Although these are not ostensibly derived from the two axes,<br />
they are nonetheless implicit in the way the model is constructed (Whittington,<br />
1989). A similar equivalence can be noted with the classifications developed<br />
by Schoemaker (1993), whose model is remarkably similar to Whittington's in<br />
that goal congruence and co-ordinative efficiency are used to denote the<br />
axes, while developing further the implicit assumptions about decision making<br />
processes. Subsequently, building on his analysis <strong>of</strong> processual and systemic<br />
school, Whittington (1996, 2003) has called for a closer attention to<br />
understanding how managers act in their daily organisational routines and<br />
how this impacts the strategic outcomes.<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
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Decentring the Decisions in the Strategy Schools<br />
Thus far this paper has sought to identify the important role <strong>of</strong> Whittington’s<br />
model in classifying and clarifying the literature based upon strategic choice.<br />
In this section, we problematise the decision ontology <strong>of</strong> Whittington’s<br />
framework, drawing upon Anderson (2003) who, like Chia, draws upon<br />
Spencer-Brown (1969) to deconstruct the nature <strong>of</strong> decisions.<br />
A decision is usually identified as significant after the event, as an incision<br />
whereby many possible outcomes were reduced to a single contingency. That<br />
is to say, they are judgements about the point at which many decisions and<br />
outcomes that could have been the case were reduced to the retrospectively<br />
identified outcome. As Sartre observes, a story is created from its outcome,<br />
but written from its origin.<br />
Anderson takes this point further, to ask how decision-makers actually make<br />
decisions, and discovers a range <strong>of</strong> further paradoxes that can potentially<br />
block decision making. Firstly, the premise for decisions can only be that one<br />
does not know what actions to take – otherwise acts would be automatic,<br />
perhaps not even conscious. The decision taker is faced with myriad possible<br />
contingencies that will become invisible with hindsight, but almost impossible<br />
to evaluate with foresight. Secondly, decisions reflect social expectations <strong>of</strong><br />
the future, but are identified respectively. Thirdly, retrospective identification <strong>of</strong><br />
a decision is itself a decision.<br />
The act <strong>of</strong> decision, is thus an act <strong>of</strong> reducing the possible contingencies by<br />
applying some technique. Anderson identifies three such techniques – which<br />
he refers to as deparadoxifying strategies – by which choice can be voluntarily<br />
restrained in a natural, necessary way that enables the paradoxes to be<br />
ignored, a decision to be communicated and actions to be “unblocked”.<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 12
Firstly, the range <strong>of</strong> possibilities can be reduced to a few understandable<br />
choices, which can be evaluated according to some criteria understood by the<br />
organisation. Anderson refers to this as factual deparadoxification. Classical<br />
strategic management for example, groups strategic possibilities in a fashion<br />
that enables many to be dismissed cursorily; for example choosing one<br />
generic strategy or one <strong>of</strong> Ans<strong>of</strong>f’s growth strategies will eliminate a huge<br />
number <strong>of</strong> possibilities at a stroke. Those remaining can be evaluated against<br />
such criteria as suitability, acceptability and feasibility to produce a workable,<br />
if not optimal, strategy which is then communicated and implemented by<br />
another process.<br />
Secondly, actions can be unblocked by assuming that the most powerful<br />
stakeholders have in fact, already made the necessary decision. Anderson<br />
refers to this as social deparadoxification. This idea resonates with the<br />
Systemic School that sees strategy as constrained by powerful social forces<br />
that compel particular actions. It is not necessary to seek out or identify any<br />
signs that such decisions have already been made in fact, it is merely a<br />
devise by which contingencies can be reduced such that decision makers can<br />
focus on relatively few possible courses <strong>of</strong> action.<br />
Anderson’s third deparadoxification strategy is temporal, the moment <strong>of</strong><br />
decision can be delayed by simply focusing on some elements that are better<br />
understood than the larger, ill-defined problems. Thus strategic issues can be<br />
fragmented into smaller, experimental and understandable actions, and these<br />
actions allow a strategy to emerge. Again, much <strong>of</strong> the work by incremental<br />
strategists in the Processual School is accommodated here.<br />
Fourthly, we hold that decision makers can use a cognitive deparadoxification<br />
strategy, by assuming that a solution has already been derived elsewhere and<br />
simply replicate the actions <strong>of</strong> another. The strategies advanced from the<br />
Evolutionary School support this approach if the decision maker goes beyond<br />
replication and attempts to implement the assumed solution more efficiently<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 13
y control <strong>of</strong> transaction costs – no matter how problematic this concept may<br />
be (Noorderhaven, 1995).<br />
Thus we see Whittington’s strategic choice <strong>taxonomy</strong> is not about rational,<br />
considered approaches to environmental fit. The distinctions between the<br />
Schools are not so much based upon competing techniques, models and<br />
literatures, but rather upon a selective focus by academics upon particular<br />
contingency reducing strategies masquerading as decisions. The strength <strong>of</strong><br />
these particular contingency-reducing strategies is that it is always possible to<br />
create plausible narratives retrospectively, about the role <strong>of</strong> decisions and<br />
commensurate actions in creating outcomes, although it does not follow from<br />
this that the actors involved in the events under review will have restricted<br />
themselves to one contingency reducing strategy. This derivation <strong>of</strong><br />
Whittington’s Schools in shown in Figure 2 below; note that we have avoided<br />
using a two by two grid because we do not wish to suggest that the<br />
contingency reducing strategies are incommensurate.<br />
----------------------------<br />
Figure 2 about here<br />
---------------------------<br />
Anderson’s deconstruction also appears to decenter the temporal aspects <strong>of</strong><br />
strategic choice. They suggest that the decisions that are made about<br />
strategic choice are not distinctively related to the question <strong>of</strong> strategic<br />
management at all, since the same contingency reducing strategies apply<br />
generically to many other kinds <strong>of</strong> organisational problem, raising ontological<br />
questions about the very idea <strong>of</strong> strategy and strategic management.<br />
It would be possible to answer these questions by assigning strategic choice<br />
to the category <strong>of</strong> “explanatory principal”. That is to say, by giving a name to<br />
something that is not understood, it becomes possible to discuss it and its<br />
related actions intelligibly. This assignment could be supported by fieldwork<br />
from several sources. Von Krogh and Roos (1995) observe that the terms and<br />
phrases, such as competitive advantage, used by senior management in the<br />
course <strong>of</strong> strategizing, have unstable and contingent meanings that allow<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 14
individuals to act appropriately without actually developing shared meanings<br />
and strategies contemporaneously. Similarly, Keleman (2000) observes that<br />
such ventures as Total Quality Management require considerable ambiguity in<br />
their language so that individuals can act effectively. Mezias and Starbuck<br />
(2003) describe misperceptions held by senior managers, but hold that in fact<br />
accurate knowledge is not necessary to solve problems, but conscious trial<br />
and error commonly suffice well enough when there is an adequate<br />
understanding <strong>of</strong> a general purpose to the actions – an observation supported<br />
generally by Popper (1989). Most strikingly, Inkpen and Choudhury (1995)<br />
write <strong>of</strong> strategic absence and the role <strong>of</strong> academic theories in imputing<br />
strategy to situations where none is actually present. We might hold that it is<br />
only these notions <strong>of</strong> management that allow us to make sense <strong>of</strong> what Chia<br />
(1994, p.781) calls: "Ongoing contestation between order and disorder,<br />
routinization”. Prime among these might be the language and expectations <strong>of</strong><br />
strategic management fads and fashions (Eccles et al 1992; Thomas, 1999;<br />
Fiol and O’Conner, 2002) that guide narratives and sense making.<br />
At this point, we might ask, as Whittington asks, does it matter? On the one<br />
hand, we might simply accept that strategic choice is an explanatory principal.<br />
From an academic viewpoint, this is entirely acceptable and there is no<br />
reason why strategy debates in this area should continue as engaging<br />
ide<strong>of</strong>acts. The danger, <strong>of</strong> course, is that such representations that emerge<br />
from the research and discussion derived might continue to be used as a<br />
means for justifying unpalatable corporate behaviour, or as a source <strong>of</strong><br />
overconfident business advice. For example, Whittington (2001) attempts to<br />
answer his own question by subsuming all strategy into the Systemic School,<br />
and postulating that the three “lost” Schools are particular contingencies<br />
(although Whittington avoids using this word). The Schools become<br />
approaches to strategy that may be selected by individual managers<br />
depending upon their own objectives and the contexts they believe that they<br />
face. The Processual School is chiefly for protected bureaucracies and<br />
knowledge based firms, the Classical for mature industries and capital<br />
intensive monopolies, the Evolutionary for small firms, emerging industries<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 15
and conglomerates, leaving the Systemic approaches to non Anglo Saxon<br />
firms, family and state firm (Whittington 2001 page 120).<br />
We hold that this stance creates a crisis <strong>of</strong> representation and displaces the<br />
locus <strong>of</strong> his framework. Whittington’s framework is an heroic representation <strong>of</strong><br />
the literature <strong>of</strong> strategic management, much <strong>of</strong> which is a representation <strong>of</strong><br />
how firms create a strategy by representations <strong>of</strong> how and what managers<br />
should, or ought to think, decide and act. In the terms that Chia has chosen, it<br />
is a long way downstream from how managers might understand and<br />
organise their own activities, and will incorporate a great deal <strong>of</strong> the<br />
observer’s own predispositions along the way. Not only is there little reason to<br />
think that the four Schools accurately represent the way that managers do or<br />
even could think (Bhalla 2003a) but it is also the case that the narrative<br />
strength <strong>of</strong> the Schools is such that situations and evidence can normally be<br />
interpreted plausibly from more than one School – whatever the context<br />
(Bhalla 2003b; Henderson and Zvesper 2002). Thus we argue that the<br />
Schools do not, and cannot, <strong>of</strong>fer contingency reducing strategies in<br />
themselves, but, as we have argued above, tend to be respectable, natural<br />
representations <strong>of</strong> such.<br />
There is a second issue here in that Whittington represents strategy as<br />
dealing with problems that arise and constrain the firm over time – particularly<br />
<strong>of</strong> competitiveness and control. This may be adequate when dealing with<br />
firms that, as Whittington points out, have no mind and therefore do not<br />
embody a sense <strong>of</strong> time, as entities within themselves. Whittington’s Schools<br />
representation <strong>of</strong> time is simply a timeline stretching from past to future<br />
punctuated by particular events, the most important <strong>of</strong> which will be<br />
anticipated or not, depending upon the School. This view <strong>of</strong> time attempts to<br />
bring the future into the present where it can be dealt with cognitively. Many<br />
recent advances in the literature on the relationship between time and<br />
management take this view (Barkema et al., 2000; Goodman et al. 2001),<br />
although Albert and Bell (2002) have a striking approach based on music.<br />
However, a firm cannot make the distinction between issues that may occur in<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 16
future as problems or opportunities, since its own existence is not an issue for<br />
it; only individuals can have such concerns. This raises ontological questions<br />
about the origins <strong>of</strong> strategy as collated actions <strong>of</strong> individuals, and the way<br />
that these actions are represented.<br />
The easiest way to resolve this is to make a simplifying assumption that<br />
individuals are subsumed into a corporate body: that a firm, or its<br />
management, creates the individual that behaves appropriately and thus<br />
becomes an appropriate employee (Alvesson and Willmott, 2002; Ashforth<br />
and Vaidyanath, 2002). However, even in such restrictive circumstances,<br />
individuals may distance or emancipate themselves from such pressures.<br />
Further, the very nature <strong>of</strong> work requires individuals to make decisions and<br />
think heedfully about what they are doing in processes described as<br />
“becoming” (Tsoukas and Chia, 2002). That is to say, to find an origin for<br />
strategy at the level <strong>of</strong> the individual it is necessary to go beyond strategic<br />
problem solving, and try to understand how a person’s sense, or lack or<br />
sensibility, about her or his own future, in the context <strong>of</strong> what is faced at work,<br />
becomes central to the origins <strong>of</strong> strategic choice (Watson, 2003).<br />
In the same way that Anderson’s work helped our discussion to move<br />
upstream from Whittington, further exploration upstream <strong>of</strong> strategy requires a<br />
guide that places the ontology <strong>of</strong> individual choices in time, and how these<br />
may accumulate into collective actions that can be described as strategies<br />
and represented as Schools. This accords with the closing remarks <strong>of</strong> Chia<br />
(1996) that call for a reconstruction <strong>of</strong> our understanding along an “axis <strong>of</strong><br />
time”. Thus, this next section <strong>of</strong> the paper moves towards <strong>taxonomy</strong> <strong>of</strong><br />
strategic choice based upon Heidegger’s Being and Time (1996).<br />
Strategy as <strong>Becoming</strong><br />
In Heidegger’s terminology, the parameters <strong>of</strong> Whittington’s framework<br />
(objectives, environment and method) are referred to as ontical properties,<br />
that is to say that they are intelligible attributes <strong>of</strong> an entity, but not at the<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 17
heart <strong>of</strong> it. For example, a strategy may be identified in terms <strong>of</strong> its associated<br />
documentation, or its charts and statistics or the action plans that are<br />
generated and circulated. These may pass an inspection that looks for the<br />
existence <strong>of</strong> the strategy, particularly if these properties were identified as<br />
definitive in advance <strong>of</strong> the audit. However, since the organisation has no<br />
mind it cannot have a sense <strong>of</strong> its own purpose, that is, its own existence and<br />
future cannot be an issue for it. The essence <strong>of</strong> the strategy cannot be<br />
something that the organisation. In order to grasp a more ontological<br />
understanding <strong>of</strong> the being <strong>of</strong> a strategy maker, it is necessary to explore how<br />
the issues <strong>of</strong> an individual’s own existence and <strong>of</strong> how the face their own<br />
becoming or future (dasein). It is necessary to review the nature <strong>of</strong> time and <strong>of</strong><br />
being in time.<br />
For Heidegger, the preoccupation with representing time as events, timelines,<br />
speed and timeliness are inauthentic views <strong>of</strong> time, a deficient mode <strong>of</strong><br />
concernful dwelling leading to an objectification <strong>of</strong> issues and problems. In<br />
such time it would be possible to run through (dream through) any number <strong>of</strong><br />
strategic processes without any authentic engagement by individuals -<br />
producing results very much like those discussed under explanatory<br />
principles.<br />
Rather, time is at the heart <strong>of</strong> dasein. as a struggle between everydayness<br />
and becoming – taking a stand against falling from past to present and into<br />
the future. This is achieved – when it is achieved – through three ecstasies <strong>of</strong><br />
present, past and future. The present is revealed as a moment <strong>of</strong> vision in<br />
which the everyday relationships between an individual and her or his daily<br />
tasks is disrupted. This vision is precipitated by strong moods and emotions,<br />
particularly anxiety and fearfulness, in which the past is retrieved and<br />
reinterpreted in terms <strong>of</strong> becoming in future. Much has been written on the<br />
role <strong>of</strong> moods and emotions in shaping strategy and perceptions (Drucker,<br />
1998; Kets de Vries and Miller 1989; Gin and Sexton, 1990; Pitt et al.<br />
1991;Thomas and Ramaswamy, 1996; Daniels 1998; Pratt and Rosa, 2003).<br />
These studies are <strong>of</strong>ten framed in the context <strong>of</strong> an inauthentic view <strong>of</strong> time,<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 18
that is to say that emotion causes the features <strong>of</strong> the environment to be seen<br />
as unduly hostile, the firm’s competences are thought <strong>of</strong> as particularly weak,<br />
or a particular strategic choice assessed over optimistically. In authentic time,<br />
where becoming is possible, such moods and dispositions are fixated on their<br />
cause, and herald a moment <strong>of</strong> choosing, or care about taking responsibility<br />
for one’s future. If this concerns the individual’s dasein in the community at<br />
work then, for a moment at least, individuals may reassess their current<br />
existeniell everydayness from past and future, and radically reassess their<br />
place in it. Such reassessments are frequently defective in some way, but<br />
without them it is not possible to make a stand - the conscious effort <strong>of</strong> an<br />
individual to throw himself, or herself into the future. This conscious effort <strong>of</strong><br />
standing consists <strong>of</strong> interpreting the possibilities <strong>of</strong> one’s capabilities, the<br />
potentiality-for-being, and the temporal meaning <strong>of</strong> references in terms <strong>of</strong><br />
purpose and uses <strong>of</strong> entities in a current worldhood. Actions based on<br />
becoming require the ability to organise attunement and standing into<br />
meaningful patters. Heidegger uses the term discourse here, but the ability to<br />
communicate is predicated on discourse, and requires a similar worldhood<br />
and standing between participants, which is not the same thing as subscribing<br />
to an organisational mind centred around management (Wood, 1998). When<br />
attunement, standing and discourse operate effectively, it is possible to avoid<br />
“falling” in the present and an inauthentic treatment <strong>of</strong> time. When these are<br />
experienced by a number <strong>of</strong> individuals within a community at work it is<br />
possible that they can develop destiny; a joint sense <strong>of</strong> heritage and means <strong>of</strong><br />
enacting that can throw the community into the future. This destiny is a social<br />
becoming, it does not primarily relate to a vision or ideal future state as such,<br />
but is more closely tied with seeing individuals, including oneself, as authentic<br />
dasein. Although inauthentic modes are perfectly adequate for getting through<br />
the day, genuine strategy, as an act <strong>of</strong> individual will and social becoming can<br />
only arise through these four structures <strong>of</strong> attunement, standing, discourse<br />
and destiny.<br />
The structural elements derived in this section <strong>of</strong> the paper allow us to move<br />
upstream from Anderson because they <strong>of</strong>fer a means <strong>of</strong> resolving the<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 19
paradoxes that block actions. Attunement, not a decision, is the precursor to a<br />
choice. Decisions are identified through discourse, and the social<br />
expectations are created through destiny.<br />
In this section we have used Heidegger’s notion <strong>of</strong> authentic time to explore<br />
the idea that individuals create corporate strategies by their own sense <strong>of</strong><br />
becoming. We are prompted to do this by Whittington’s switch from Strategy<br />
Schools created by the observations <strong>of</strong> scholars, an eminently reasonable<br />
position, to the more contestable assertion that individuals within firms could<br />
make decisions about contexts and decide upon the most expedient School to<br />
guide the actions <strong>of</strong> the firm over time. In the next section <strong>of</strong> the paper we<br />
use the four structures derived to make first approximations about further<br />
Schools <strong>of</strong> Strategy around becoming in authentic time.<br />
Strategy Schools Structured Around <strong>Becoming</strong>?<br />
In this section <strong>of</strong> the paper we draw upon the four structures discussed above<br />
to examine some approaches to strategy that seem to slip from Whittington’s<br />
framework because they are focused on the agency <strong>of</strong> individuals rather than<br />
the features <strong>of</strong> environment, strategy process and corporate objectives.<br />
The Excellent School consists <strong>of</strong> writers who have identified particular<br />
features <strong>of</strong> outstanding companies – Peters and Waterman (1983) and Hamel<br />
and Prahalad (1994) being particularly well discussed examples. The ontical<br />
properties <strong>of</strong> these two theories are quite different, but share very similar<br />
structures. Recent examples include a reflection on Peters and Waterman<br />
(Crainer and Dearlove, 2002), an example <strong>of</strong> achieving excellence through<br />
managing corporate culture (Dooley, 2003 a,b ), the role <strong>of</strong> human resource<br />
management in developing and leveraging implicit competences (Zaugg and<br />
Thom, 2003) and yet another theory <strong>of</strong> leadership for excellence (Collins,<br />
2003).<br />
Excellence does not rely upon superior decision making or strategising as the<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 20
key to its stated aims <strong>of</strong> superior performance; quasi-humanistic notions<br />
supersede those <strong>of</strong> long term planning. Neither is there a particularly strong<br />
sense <strong>of</strong> attunement, although there is a strong value driven culture that<br />
engages emotions passionately. Engagement is frequently with ontical<br />
features such as quality, customer service, market share and so on, driven by<br />
a management vision that may exist as an articulated statement but is more<br />
importantly an accurate reflection <strong>of</strong> leadership, strategic intent and<br />
behaviour. Thus experiences at work are unlikely to trigger radical<br />
reappraisals <strong>of</strong> an individuals sense <strong>of</strong> purpose. However, it is more than<br />
possible that individuals involved in such strong worldhoods do so as a<br />
conscious choice through affinity with the core. Standing is rated high as both<br />
leverage existing strengths in novel combinations, but discourse in not rated<br />
particularly highly as experimentation and learning are emphasised above<br />
detailed analysis, Hamel and Prahalad’s model being particular strong in the<br />
safe deployment <strong>of</strong> resources towards adventurous activities. Destiny is<br />
similarly strong in both cases; the Peters approach by strong cultures,<br />
management by wandering around and simple structures, while Hamel and<br />
Prahalad emphasise the role <strong>of</strong> generalists and flexible competence based<br />
structures.<br />
Therefore the Excellent school will frequently find examples from the<br />
spectacular successes <strong>of</strong> corporate life, but relatively weak attunement and<br />
discourse suggest that although such firms may frequently change their<br />
industry around them, may fail to notice other changes outside their volition<br />
and voluntarily adhere to cultural routines that no longer lead to superior<br />
performance.<br />
--------------------------<br />
Insert Figure 3 here<br />
---------------------------<br />
The Self Organising School argues that complex systems inside and outside<br />
the firm make the notion <strong>of</strong> forward planning not only impossible in some<br />
circumstances but frequently self defeating (Burgelman, 1983; Stacey 1991;<br />
Anderson, 1999). This position recognises the intrinsic asymmetry <strong>of</strong><br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 21
organisational life in that senior managers can frequently control<br />
organisational behaviour by stopping activities, but the same rarely applies to<br />
the creation <strong>of</strong> desired behaviour. Strategic change does occur, but through<br />
complex political processes in which individual choices are critical, but the<br />
outcomes <strong>of</strong> changes are largely uncertain and frequently outside the control<br />
<strong>of</strong> strategic managers and the decisions they make.<br />
These ontical properties reveal a strong sense <strong>of</strong> attunement, as individuals<br />
do not rely upon organisational routines to identify problems and<br />
consequences in advance, the sense <strong>of</strong> surprise and wonder is critical to<br />
strategic actions. Standing is high, as behaviours are assumed to be<br />
reflections <strong>of</strong> an individual’s motives and competences and it is acknowledged<br />
that the understanding <strong>of</strong> the past is an interpretation that can be improved.<br />
Self-organisation is a key element <strong>of</strong> discourse here, as individuals form<br />
political units to stand together, but always with the caveat that patterns and<br />
understandings are evolving as individuals learn, rather than worked out<br />
solutions to well defined opportunities and threats. The question <strong>of</strong> destiny is<br />
more problematic, there is no temporally based mechanism for individuals to<br />
throw themselves into the future collectively, rather there is the pessimistic<br />
belief that the firm must position itself at the boundaries <strong>of</strong> chaos in order to<br />
ensure that it has a future.<br />
Recent examples have explored such problematic areas as the relationship<br />
between complexity and the knowing subject (Letiche, 2000), and the role <strong>of</strong><br />
individual learning and enacting in the under performance <strong>of</strong> knowledge<br />
management systems (Snowdon, 2002).<br />
--------------------------<br />
Insert Figure 4 here<br />
--------------------------<br />
The Learning School has arisen from the idea that superior performance<br />
depends upon learning faster and more effectively than rivals. Although many<br />
<strong>of</strong> its central notions are shared throughout the Schools, the idea <strong>of</strong> the<br />
learning organisation is a particular construction that is worth considering<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 22
here. This account is based around Senge (1990) although none <strong>of</strong> the<br />
observations made are unique to his model.<br />
Standing is <strong>of</strong> great importance through the notion <strong>of</strong> personal mastery, the<br />
requirement for an individual to take responsibility for their own learning and<br />
development throughout their career. However, attunement is low since<br />
personal mastery is seen as a means for expression and utility within the firm,<br />
– that is failure to fit a role in a firm is the cause <strong>of</strong> anxiety rather than an<br />
individual’s own sense <strong>of</strong> becoming. Discourse is high - formalised through<br />
systems analysis and double loop learning based around information<br />
gathering. Destiny is also high, much <strong>of</strong> the literature is concerned with<br />
routines to reduce learning blocks caused by inter personal difficulties,<br />
improving team working and converging individual’s mental models through<br />
dialogue.<br />
Although this School scores highly on three counts, the low attunement is<br />
critical and could undermine the link between the five disciplines and superior<br />
performance. Poor attunement will mean that different mental models will only<br />
converge around specific problems since discrepancies do not matter to<br />
individuals outside <strong>of</strong> business expediency. Similarly, the means <strong>of</strong> bringing<br />
about the meeting <strong>of</strong> minds seems to depend upon tracing an individual<br />
interest in a particular position (which could further undermine attunement) or<br />
showing gaps in the underlying thinking (something that a sceptic is always<br />
able to do) or gathering more information (much <strong>of</strong> it about ontical features <strong>of</strong><br />
the problem). Standing can also become undermined if the shared mental<br />
models – particularly those pertaining to a shared vision <strong>of</strong> the future – create<br />
the individual mental models, undermining both attunement and discourse<br />
and resulting in an inauthentic mode that Heidegger calls “they self” – where<br />
an individual’s being is defined by the actions they are required to carry out for<br />
others.<br />
Much <strong>of</strong> the literature addresses the issues raised here. Von Krogh and<br />
Nonaka (2001) have recently derived four strategies for managing knowledge<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 23
around creation and transfer. King (2003) explores the losses that result in<br />
turning dialogue into information, while Armistead and Measkins (2002) have<br />
focused upon the discontinuity between imposing and empowering learning,<br />
and suggest some solutions.<br />
-----------------------------------<br />
Insert Figure 5 about here<br />
-----------------------------------<br />
Writers in the Gestalt School characterise firms as operationally coherent<br />
entities gathered around a politically dominant coalition <strong>of</strong> interests within the<br />
firm. Significant examples include Mintzberg (1978), Miles and Snow (1978)<br />
and Miller (1996). These coherences are not based upon such ontical<br />
properties as generic strategy, technology or environmental constraints, but<br />
by the firm’s history or, in many cases, the personality <strong>of</strong> the chief executive,<br />
present or past. This approach is strong on identifying the variety <strong>of</strong> firms in<br />
an industry through its creations <strong>of</strong> typologies. These typologies continue to<br />
be used in the literature. Shoham et al. (2002) uses Miles and Snow’s<br />
typology to classify firms, and then establish connections between designated<br />
types and effective export strategies. Bowman et al. (2002) use the<br />
operational coherences <strong>of</strong> Mintzberg’s configurations to think through issues<br />
<strong>of</strong> corporate value creation.<br />
The form <strong>of</strong> the political elite will <strong>of</strong>ten be functional, but can also incorporate<br />
wider social alliances and, where the coalition is particularly strong, may come<br />
to further develop a recognisable, homogeneous or monolithic management<br />
style. Johnson (1988) hones the Gestaltist argument further by pointing out<br />
the strength <strong>of</strong> the organisational paradigm in controlling what senior<br />
managers see - and believe - to be logical and rational in their decisions, and<br />
thus there may be a general tendency for operational coherence to ossify over<br />
time.<br />
Attunement is frequently quite high for individuals outside, or on the periphery<br />
<strong>of</strong> the dominant coalition. Since many <strong>of</strong> these attuned individuals will have<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 24
espectable technical competences the discoursing may well reveal many<br />
alternative patterns and interpretations, and the dominant coalition may well<br />
be forced onto the defensive. However, these may not moderate standing<br />
very much – the operational coherences around the dominant coalition are<br />
sacrosanct for both political and economic reasons, and the firm is likely to fall<br />
into the future in spite <strong>of</strong> any anxiety and discussion. Only when the political<br />
cohesion <strong>of</strong> top management is undermined by external pressure will the<br />
counter currents gain any great momentum and a sense <strong>of</strong> its destiny – but<br />
effective new initiatives are doomed to become operational coherences in<br />
turn.<br />
It is incorrect to describe decision-making processes as being at the heart <strong>of</strong><br />
Gestalt strategy thinking. The decisions are rather no more than selfreinforcing<br />
patterns <strong>of</strong> behaviour in which decisions simply replicate the<br />
dominant logic, no matter how well intentioned or honestly strategy is debated<br />
and decided upon. Where attuned individuals are able to prevent rigidity the<br />
firm may continue for many years without trauma, but a period <strong>of</strong> strong<br />
performance may well assuage anxiety and allow the conditions for crisis to<br />
develop.<br />
--------------------------<br />
Insert figure 6 here<br />
--------------------------<br />
The Structural Harmonisation School has a strong biological metaphor at its<br />
roots. Significant examples include the cybernetics <strong>of</strong> Beer (1972, 1984) and<br />
the autopoiesis derived from Maturana (1978, 1999), both <strong>of</strong> which have been<br />
linked with the mathematics <strong>of</strong> Spencer Brown. Although competing political<br />
and technical subsystems are acknowledged, the Schools propose structures<br />
and processes that tend to harmonise and direct these toward organisational<br />
goals in a form <strong>of</strong> self construction (Espego, 1996). Thus the roles <strong>of</strong><br />
individual decisions and decision-makers are subsumed into the<br />
organisational patterns and routines, and are directed by it. Beer’s approach<br />
is typified by the following quote from Brain <strong>of</strong> the Firm:<br />
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Page 25
“Instead <strong>of</strong> trying to organise in full detail, you organise it only<br />
somewhat; you then ride on the dynamics <strong>of</strong> the system in the direction<br />
you want to go”, Beer, 1972.<br />
Recent general work includes Feldman and Rafaeli (2002) who explore the<br />
role <strong>of</strong> organisational routines in creating understandings and Lissack and<br />
Roos (2001) who make the case for coherent rather than visionary strategies.<br />
It is likely that the field will become more active following the publication <strong>of</strong><br />
Hernes and Bakken (2003), exploring managerial and organisational issues<br />
using Luhman’s version <strong>of</strong> autopoiesis, which differs from the analyses<br />
derived by von Krogh and Roos (1995).<br />
Attunement tends to be low in such systems – there is greater dependence on<br />
stimuli from the environment to cause strategic changes; although there is no<br />
requirement for these stimuli to be accurately understood, it is merely<br />
necessary to find an acceptable process for dealing with disturbance - much<br />
as Chia describes the unconscious but complex adjustments made by two<br />
groups <strong>of</strong> pedestrians crossing a road in opposite directions without mishap.<br />
Thus discourse – the identification and communication <strong>of</strong> patterns - is the<br />
critical mechanism here. Standing is weak, the systems regulate individual<br />
behaviours and permit motion in only the required direction, but this in turn<br />
allows destiny to be high as individuals operate within a tightly constructed<br />
world.<br />
--------------------------<br />
Insert figure 7 here<br />
--------------------------<br />
Testing Competing Schools<br />
It would be helpful if it were possible to devise crucial tests, be they<br />
experiments or field studies, which could identify one School as being<br />
superior, in some generally agreed sense, to any other. However, it is unlikely<br />
that any such test exists. There may be two distinct reasons for this, one to do<br />
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Page 26
with the purpose <strong>of</strong> the strategic management literature and the other with the<br />
epistemological issues.<br />
First, any attempt to address the meaning <strong>of</strong> "…superior in some generally<br />
agreed sense…” immediately raises fundamental questions concerning the<br />
purpose <strong>of</strong> the strategy literature, and indeed, <strong>of</strong> the literature relating to<br />
organisations more generally. For some, the matter is straightforward; thus<br />
Hamel and Prahalad (1994) take an instrumentalist view and argue quite<br />
simply that the purpose <strong>of</strong> Business Schools is to assist management. Similar<br />
considerations underpin the attempt by Gorpinarth and H<strong>of</strong>fman (1995) to<br />
stimulate the convergence <strong>of</strong> academic and practitioner research in the<br />
strategic management field. Critics, such as Knights, see strategy as related<br />
to domination and power and therefore might wish to shape the debate<br />
differently (Knights and Morgan, 1991; Knights, 1992). While others, including<br />
perhaps Chia himself, might be content with exposing the hubris <strong>of</strong> strategic<br />
managerial activity itself and much <strong>of</strong> the commentary thereon.<br />
It would be possible to overcome this objection by testing each School against<br />
the objectives <strong>of</strong> any one <strong>of</strong> them. For example, several <strong>of</strong> the competing<br />
Schools make claims about achieving superior performance, it would be<br />
possible to examine whether firms close to the prescriptions <strong>of</strong> the Learning<br />
School outperform those resembling the Excellence School.<br />
The second reason for doubting the possibility <strong>of</strong> the emergence <strong>of</strong> a single<br />
view <strong>of</strong> strategy - by either synthesis or crucial experiment - was derived in a<br />
compelling paper by Tsoukas (1994), who drew upon Pepper (1946) to show<br />
that the underlying epistemologies <strong>of</strong> strategy Schools are mutually exclusive,<br />
and that the differences between them are largely untestable. Applying<br />
Pepper to our extended strategic typologies model, we concur with Tsoukas<br />
that the opportunities for helpful dialogue between those committed to one or<br />
other School must be limited by the inability to agree epistemologically.<br />
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Page 27
In Figure 8 we use Pepper’s framework (as outlined by Tsoukas) to locate the<br />
Schools identified by our extension <strong>of</strong> Whittington’s model. This framework<br />
distinguishes between Dispersive and Integrative theories. An integrative<br />
theory is one which seeks to arrange facts into a more or less coherent<br />
pattern that reveals something <strong>of</strong> the mechanisms that cause those facts. A<br />
dispersive theory does not seek to make huge generalisations, rather it seeks<br />
to establish similarities and differences.<br />
In Box one are located formalist theories that seek to establish similarity and<br />
difference between firms, without necessarily expecting to identify the<br />
underlying causes <strong>of</strong> these differences with any degree <strong>of</strong> precision. The<br />
‘Excellence’ model is one <strong>of</strong> hard formism; that is, it identifies similarities<br />
between the so-called excellent companies and then assumes that these<br />
similarities are therefore the cause <strong>of</strong> observed excellence. On such a basis,<br />
pundits propose means by which firms could duplicate the relationships<br />
identified and therefore improve their performance. Examples here include<br />
Peters and Waterman’s (1982) work and the derivation <strong>of</strong> ‘Stretch’ and<br />
‘Leverage’ by Hamel and Prahalad (1993).<br />
---------------------------------<br />
Insert Figure 8 about here<br />
---------------------------------<br />
Box two contains those models that take machines as their root metaphor.<br />
Such models assume that managers act in a predictable way - by either<br />
nature or incentive - and steer the organisation in much the same way a<br />
helmsman steers a vessel. Naturally, planning and implementation issues<br />
figure prominently in this literature.<br />
Box three contains theories that stress the uniqueness and unpredictability <strong>of</strong><br />
events in a given context, arguing that the scope for generalisation in strategy<br />
is greatly limited by the drama <strong>of</strong> arbitrary factors that accompany<br />
organisational and political change. It may be possible to construct a<br />
believable narrative retrospectively, such as Burrough and Helyar’s (1990)<br />
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Page 28
account <strong>of</strong> the fall <strong>of</strong> RJR Nabisco, but such stories are a poor guide to future<br />
behaviours in different contexts.<br />
Box four collects models that try to build upon the organisation and its<br />
environs as a macrocosm that is the source <strong>of</strong> its own change. Much like a<br />
Zola novel, given particular starting conditions and events, the characters will<br />
tend to stumble towards largely predictable postures and outcomes. For<br />
example, a ‘Defender’ in Miles and Snow’s typology will make strategic<br />
decisions that preserve its Defender characteristics for a variety <strong>of</strong> political<br />
and paradigmatic reasons, even though this might not result either in the best<br />
short-term results (Miles and Snow, 1978) or in long term advantage (Miller,<br />
1990).<br />
The implication <strong>of</strong> the foregoing analysis is that the possibility <strong>of</strong> deriving a<br />
‘correct’ School is impossible. As Tsoukas points out: ”The kinds <strong>of</strong> research<br />
questions asked, the objects selected for study, and the criteria for evaluating<br />
knowledge claims are intimately connected with assumptions <strong>of</strong> what is valid<br />
knowledge” (Tsoukas, 1994, p.770). Box 2 writers tend to prefer positivism<br />
and hard empiricism to confirm their work – although one might be surprised<br />
at the stubborn adherence to theories with rather unsatisfactory empirical<br />
credentials. Researchers in Box 3 tend to explore single cases in greater<br />
depth, <strong>of</strong>ten stressing the difference between examples. Evidence comes<br />
from – and indeed consists <strong>of</strong> – narratives, stories and impressions. Although<br />
there may be similarities at the level <strong>of</strong> process, there is rarely any attempt to<br />
impose a generalisable model <strong>of</strong> best practice. Naturally, it is possible to<br />
create, or review, secondary evidence outside one’s preferred epistemology.<br />
For example, Porter chooses to illustrate his model <strong>of</strong> generic strategies with<br />
case study examples (Porter, 1988). However, case studies are not capable<br />
<strong>of</strong> confirming or denying the U shaped curve that describes the relationship<br />
between firm size and performance that is at the heart <strong>of</strong> his model. Similarly,<br />
many researchers have produced empirical models related to some ontical<br />
properties <strong>of</strong> Miles and Snow’s typology. For example, Hooley, Lynch et al.<br />
(1992) surveyed companies by postal questionnaire to explore the<br />
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Page 29
consistency between typology, marketing strategy and performance implied<br />
by Miles and Snow. However, the central roles <strong>of</strong> the dominant coalition and<br />
the dynamics <strong>of</strong> the Gestalt in producing these strategies, are invisible to this<br />
technique.<br />
In short, we concur with Tsoukas that it is not helpful to look for crucial tests<br />
that show the virtue <strong>of</strong> one School over all others. It is more helpful for our<br />
present purposes, to return to the impact <strong>of</strong> our thoughts on the Strategy<br />
Schools identified.<br />
<strong>Becoming</strong> Misrepresentations<br />
Acceptance <strong>of</strong> Chia’s decentering <strong>of</strong> decisions has pr<strong>of</strong>ound implications for<br />
the theory <strong>of</strong> strategic choice, and the strategic management literature in<br />
which this has a central role.<br />
Whittington’s four Schools adequately encompass most <strong>of</strong> the strategy<br />
literature, but all are particularly vulnerable to decision paradoxes. The<br />
ontological distinctions between the Schools are descriptions about<br />
unblocking <strong>of</strong> these paradoxes. These paradoxes arise from an inauthentic<br />
view <strong>of</strong> time disguised by the objectification <strong>of</strong> ontical properties in the form <strong>of</strong><br />
opportunities and threats, resulting in logocentric prescriptions <strong>of</strong> one form or<br />
another. The seeds <strong>of</strong> each School’s undoing are created by undue emphasis<br />
on some elements that would largely obstruct individual and social becoming.<br />
A further five Schools can be identified by examining distinctions between the<br />
way that each tries to deal with a more authentic understanding <strong>of</strong> time<br />
derived from Heidegger. No School entirely succeeds, and it is possible to<br />
trace underlying weaknesses <strong>of</strong> the prescription to these particular<br />
inadequacies.<br />
In conclusion, we argue that the strategic management literature can be<br />
divided broadly into nine fairly robust Schools. However, none <strong>of</strong> the Schools<br />
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Page 30
identified are able to adequately represent strategy in the way defined here<br />
since both time and becoming cannot be simultaneously captured. We<br />
therefore describe our nine Schools collectively as a misrepresentation to<br />
draw attention to the frailties <strong>of</strong> each. The chief advantage <strong>of</strong> presenting<br />
Schools in this way is that it may force adherents <strong>of</strong> a particular School to<br />
reconsider, and probably defend, the basic principles upon which their models<br />
and prescriptions are constructed, and the veracity <strong>of</strong> the advice that is<br />
plucked from them. It may also help to expose the way that prescriptions<br />
thwart what Chia calls “the will to organise”; which we have derived using<br />
ideas from Heidegger.<br />
It may be argued that this is a backward step in the development <strong>of</strong> a vibrant<br />
literature on strategy, but our conclusion is that such backward steps are long<br />
overdue.<br />
------------------<br />
Figure 9 here<br />
------------------<br />
<strong>Becoming</strong> Misrepresentations: A Taxonomy <strong>of</strong> Strategic Schools<br />
Page 31