National Hospitality Institute Ronalee Polad slides - Michigan ...

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TAM ® PHILOSOPHY • Classroom training is critical – Interaction – Interpersonal Skills – Benefit from other’s experiences • On-line and self-taught computer classes – Don’t provide skills for inexperienced servers – May be effective for renewal or refresher course
TAM ® INSTRUCTORS • Must have law enforcement or hospitality industry experience • All trained by a TAM ® Master Trainer • Are evaluated on a regular basis • Are updated on law changes and learning techniques regularly
Page 1 and 2: TAKING AN ACTIVE ROLE TO EDUCATE LI
Page 3 and 4: EDUCATION
Page 5: TECHNIQUES OF ALCOHOL MANAGEMENT ®
Page 10 and 11: TAM ® STUDENTS • Employees and o
Page 12 and 13: TAM ® Pre-Test • Alcohol is a de
Page 14 and 15: CLINICAL EFFECTS OF ALCOHOL • Ser
Page 16 and 17: PREVENTING UNDERAGE PURCHASE & CONS
Page 18 and 19: OTHER TRAINING AVAILABLE
Page 20 and 21: MICHIGAN LIQUOR LICENSEE TRAINING S
Page 22 and 23: OPERATION OF THE BUSINESS • Devel
Page 24 and 25: MICHIGAN LIQUOR LAW ENFORCEMENT TRA
Page 26 and 27: CURRICULUM • License Types and th
Page 28: CONTACTS National Hospitality Insti

National Hospitality Institute Ronalee Polad slides - Michigan ...

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