National Hospitality Institute Ronalee Polad slides - Michigan ...

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GOALS OF TAM ®

• Instill professionalism and ethical conduct

in staff

• Identify and respond to false identification

and underage purchasing

• Identify and respond to intoxicated

customers

• Methods to maintain safety & control of the

establishment

• Understanding of federal, state and local

laws relating to beverage alcohol sales

The following people were in attendance - Michigan Coalition to ...

Alcona County - Michigan Coalition to Reduce Underage Drinking

Minutes - Michigan Coalition to Reduce Underage Drinking

Michigan's Ignition Interlock Law - Michigan Coalition to Reduce ...

News Release - Michigan Coalition to Reduce Underage Drinking

GOALS OF TAM ® • Instill professionalism and ethical conduct in staff • Identify and respond to false identification and underage purchasing • Identify and respond to intoxicated customers • Methods to maintain safety & control of the establishment • Understanding of federal, state and local laws relating to beverage alcohol sales

Page 1 and 2: TAKING AN ACTIVE ROLE TO EDUCATE LI
Page 3 and 4: EDUCATION
Page 5: TECHNIQUES OF ALCOHOL MANAGEMENT ®
Page 9 and 10: TAM ® INSTRUCTORS • Must have la
Page 11 and 12: TAM ® CURRICULUM
Page 13 and 14: LAWS & ETHICS • All people who se
Page 15 and 16: TAM ® TECHNIQUES • Tools for the
Page 17 and 18: CONFLICT RESOLUTION • Trained peo
Page 19 and 20: MICHIGAN LIQUOR LICENSEE TRAINING S
Page 21 and 22: LAWS & PROCEDURES • Michigan Liqu
Page 23 and 24: COMMUNITY RELATIONSHIPS • Get to
Page 25 and 26: TRAINING PROGRAM FOR POLICE OFFICER
Page 27 and 28: SUCCESSFUL BAR MANAGEMENT • Manag

National Hospitality Institute Ronalee Polad slides - Michigan ...

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