National Hospitality Institute Ronalee Polad slides - Michigan ...
National Hospitality Institute Ronalee Polad slides - Michigan ...
National Hospitality Institute Ronalee Polad slides - Michigan ...
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TAM ® TECHNIQUES<br />
• Tools for the server and seller<br />
– How to recognizing signs of intoxication<br />
– Ways of refusing service<br />
• Underage purchasers<br />
• Intoxicated patrons<br />
– Keeping a daily log<br />
• Servers that are trained develop skills<br />
that are used consistently