Virginia Dealer Manual - Virginia Department of Motor Vehicles
Virginia Dealer Manual - Virginia Department of Motor Vehicles
Virginia Dealer Manual - Virginia Department of Motor Vehicles
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<strong>Virginia</strong> <strong>Dealer</strong>’s <strong>Manual</strong><br />
October 1, 2009<br />
If it is more convenient for you to conduct your business by mail, you should allow at<br />
least two weeks for processing time.<br />
2.4.2 How to Save Time<br />
It is very important when dealing with DMV/MVDB by mail that you use the correct<br />
mailing address, including the proper department which will process your particular<br />
transaction. DMV is a large organization, with many diverse functions. If a mailed<br />
request for service is addressed and delivered to the wrong internal department, many<br />
days can be wasted while the request is logged in, separated, identified, and sent along to<br />
its proper destination. An incorrect or incomplete address may add as much as two<br />
weeks to the time required for routine processing.<br />
2.4.3 Where to Submit Your Requests<br />
a. Not all <strong>of</strong> your transactions can be processed by the same location or department<br />
within DMV. For each type <strong>of</strong> transaction you wish to perform, you should<br />
submit all necessary papers, forms, and fees to one <strong>of</strong> the locations listed below.<br />
(Be sure to include proper departments name when submitting by mail.)<br />
You may submit your application to:<br />
<strong>Department</strong> <strong>of</strong> <strong>Motor</strong> <strong>Vehicles</strong><br />
<strong>Motor</strong> Vehicle <strong>Dealer</strong> Board<br />
<strong>Dealer</strong> Services or 2201 West Broad Street, Suite 104<br />
P.O. Box 27412 Richmond, VA 23220<br />
Richmond, VA 23269-0001<br />
b. To request any <strong>of</strong> the forms, you should submit your request on a completed DD-<br />
36 Form, by Fax to (804) 367-1054. Forms may also be ordered by phone (804)<br />
367-0446.<br />
If you need only a small quantity <strong>of</strong> any forms, you may obtain them on a<br />
request from any DMV CSC<br />
To submit your request for forms by mail:<br />
<strong>Department</strong> <strong>of</strong> <strong>Motor</strong> <strong>Vehicles</strong><br />
Stockroom Section<br />
P.O. Box 27412<br />
Richmond, VA 23269-0001<br />
c. This manual is designed to answer most <strong>of</strong> you questions concerning DMV’s<br />
requirements and procedures as they apply to dealers.<br />
If you have a question not answered by the information included in this manual,<br />
or if you need additional instructions, you may contact your DMV Customer<br />
Contact Center for title and registration information or contact the <strong>Dealer</strong> Services<br />
Section at the DMV Central Office or the <strong>Motor</strong> Vehicle <strong>Dealer</strong> Board in<br />
Richmond for dealer license information.<br />
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