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Assessment of Academic Advising: An Overview<br />

Rich Robbins and Karen Boston<br />

F4<br />

<strong>Abstract</strong><br />

This foundational session will provide a general introduction to the overall processes involved in assessment of<br />

academic advising, Participants will be provided with justification for conducting assessment of academic advising,<br />

introduced to the concepts of vision, mission, and goals for advising, and provided a brief introduction to stakeholders,<br />

process/delivery outcomes, student learning outcomes, and outcome measures involved in the assessment of<br />

advising.<br />

Outline<br />

I. Definitions of assessment<br />

II. Reasons for conducting assessment<br />

III. The assessment cycle<br />

IV. Introduction of vision, mission, and goals for advising<br />

V. Identifying stakeholders<br />

VI. Identifying student learning outcomes<br />

VII. Mapping the students’ learning experiences<br />

VIII. Identifying measures<br />

IX. Acting upon the outcome data<br />

Bibliography<br />

Aiken-Wisneiwski, S., Campbell, S., Nutt, C., Robbins, R., Kirk-Kuwaye, M., & Higa, L. (2010). Guide to Assessment in<br />

Academic Advising (second edition). (<strong>NACADA</strong> Monograph No. 23). Manhattan, Kansas: The National<br />

Academic Advising Association.<br />

Angelo, T. (1995, November). Reassessing and defining assessment. AAHE Bulletin.<br />

Appleby, D. C. (2008). Advising as teaching and learning. In V. N. Gordon, W. R. Habley, and T. J. Grites, Academic<br />

advising: A comprehensive handbook (2 nd edition) (pp. 85-102). San Francisco: Jossey-Bass.<br />

Campbell, S. (2008a). Vision, mission, goals, and programmatic objectives for academic advising programs. In V. N.<br />

Gordon, W. R. Habley, and T. J. Grites, Academic advising: A comprehensive handbook (2 nd edition) (pp.<br />

229-241). San Francisco: Jossey-Bass.<br />

Campbell, S. (2008b). Using Assessment to Understand What and How Students Learn Through Academic Advising.<br />

Plenary presentation at the 2008 <strong>NACADA</strong> Assessment of Academic Advising Institute, San Diego, CA.<br />

Campbell, S., Nutt, C., Robbins, R., Kirk-Kuwaye, M., & Higa, L. (2005). <strong>NACADA</strong> guide to assessment in academic<br />

advising. Manhattan, KS: National Academic Advising Association.<br />

Creamer, E. G., & Scott, D. W. (2000). Assessing individual advisor effectiveness. In V. N. Gordon, W. R. Habley,<br />

and Associates, Academic advising: A comprehensive handbook (339-348). San Francisco: Jossey-Bass.<br />

Cuseo, J. (2008). Assessing advisor effectiveness. In V. N. Gordon, W. R. Habley, and T. J. Grites, Academic<br />

advising: A comprehensive handbook (2 nd edition) (pp. 369-385). San Francisco: Jossey-Bass.<br />

Darling, R. (2005). Flowchart of assessment in academic advising. In S. Campbell, C. Nutt, R. Robbins, M. Kirk-<br />

Kuwaye, & L. Higa, <strong>NACADA</strong> guide to assessment in academic advising. Manhattan, KS: National Academic<br />

Advising Association.<br />

Darling, R. (2010). Flowchart of assessment in academic advising. In S. Aiken-Wisneiwski, S. Campbell, C. Nutt, R.<br />

Robbins, M. Kirk-Kuwaye, & L. Higa, (2010). Guide to Assessment in Academic Advising (second edition).<br />

(<strong>NACADA</strong> Monograph No. 23). Manhattan, Kansas: The National Academic Advising Association.<br />

Dean, L. (2009). CAS Professional Standards for Higher Education (7 th edition). Washington, D.C.: Council for the<br />

Advancement of Standards in Higher Education.<br />

Ewell, P. (2000). Assessment of learning. Denver, CO: AAHE Assessment Forum.<br />

Lynch, M. L. (2000). Assessing the effectiveness of the advising program. In V. N. Gordon, W. R. Habley, and<br />

Associates, Academic advising: A comprehensive handbook (pp 324-338). San Francisco: Jossey-Bass.<br />

Maki, P. L. (2002). Developing an assessment plan to learn about student learning. Journal of Academic<br />

Librarianship, 28(1-2), 8-13.


Maki, P. L. (2004). Assessing for learning: Building a sustainable commitment across the institution. Sterling, VA:<br />

Stylus Publishing.<br />

Marchese, T. (1993). AAHE continuous quality improvement project: Profiles of campuses. Braintree, MA: The<br />

Assessment Institute.<br />

National Academic Advising Association. (2006). <strong>NACADA</strong> concept of academic advising.<br />

http://nacada.ksu.edu/tabid/3318/articleType/ArticleView/articleId/598/article.aspx<br />

<strong>NACADA</strong>. (2004). <strong>NACADA</strong> statement of core values of academic advising.<br />

http://nacada.ksu.edu/tabid/3318/articleType/ArticleView/articleId/122/article.aspx<br />

Palomba, C. A. (1999). Assessment essentials: planning, implementing, and improving assessment in higher<br />

education. San Francisco: Jossey-Bass.<br />

Pellegrino, J. W., Chudowsky, N. & Glaser, R. (2001). Knowing what students know. Washington, DC: National<br />

Academies Press.<br />

Robbins, R. (2009). Evaluation and assessment of career advising. In K. Hughey, D. Burton Nelson, J. Damminger,<br />

and E. McCalla-Wriggins (eds.) Handbook of Career Advising (chapter 12). San Francisco: Jossey-Bass.<br />

Robbins, R. (2011). Assessment and accountability of academic advising. In J. Joslin & N. Markee (eds.), <strong>NACADA</strong><br />

Monograph #22: Academic Advising Administration: Essential Knowledge and Skills for the 21st Century<br />

(chapter 4). Manhattan, Kansas: <strong>NACADA</strong>.<br />

Robbins, R. & Zarges, K.M. (2011). Assessment of Academic Advising: A Summary of the Process. <strong>NACADA</strong><br />

Clearinghouse of Academic Advising Resources:<br />

http://nacada.ksu.edu/tabid/3318/articleType/ArticleView/articleId/106/article.aspx<br />

Troxel, W. G. (2008). Assessing the effectiveness of the advising program. In V. N. Gordon, W. R. Habley, and T. J.<br />

Grites, Academic advising: A comprehensive handbook (2 nd edition) (pp. 386-395). San Francisco: Jossey-<br />

Bass.<br />

White, E. R. (2000). Developing mission, goals, and objectives for the advising program. In V. N. Gordon, W. R.<br />

Habley, and Associates, Academic advising: A comprehensive handbook (pp. 180-191). San Francisco:<br />

Jossey-Bass.<br />

Wiggens, G., and McTighe, J. (2006). Understanding by design. Upper Saddle River, NJ: Pearson.

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