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Global Health Watch 1 in one file

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Box D2.7 US citizens told to boil their water<br />

In 1998 the city of Atlanta, Georgia, US, signed a 20–year US$ 428 million<br />

contract with United Water, a subsidiary of Suez. The company vastly overstated<br />

the amount of m<strong>one</strong>y it could save the city and vastly underestimated<br />

the work needed to ma<strong>in</strong>ta<strong>in</strong> and operate the system. Almost immediately<br />

after sign<strong>in</strong>g the contract, it started ask<strong>in</strong>g for more m<strong>one</strong>y. When the city<br />

refused, it came back with a bill of US$ 80 million for additional expenditures.<br />

Aga<strong>in</strong>, the city refused to approve the payments.<br />

Meanwhile United Water was improperly charg<strong>in</strong>g the city for work it<br />

did not do. It billed an extra US$ 37.6 million for additional service authorizations,<br />

capital repair and ma<strong>in</strong>tenance, of which the city paid nearly<br />

US$ 16 million. Pay was withheld for the rest because the work was either<br />

<strong>in</strong>complete or had not been started. Rout<strong>in</strong>e ma<strong>in</strong>tenance was billed as<br />

‘capital repairs’ and much-needed <strong>in</strong>frastructure rehabilitation was neglected.<br />

Trust <strong>in</strong> the company eroded to the po<strong>in</strong>t that the city spent US$1<br />

million to hire <strong>in</strong>spectors to verify United Water’s reports.<br />

Desperate to cut costs, United Water reduced the number of employees<br />

from 700 to 300. The much-vaunted privatization sav<strong>in</strong>gs still did not<br />

materialize, and the promise that a consumer rate hike could be averted<br />

through sav<strong>in</strong>gs was broken. Sewer bill rates rose about 12% annually.<br />

The deputy water commissi<strong>one</strong>r admitted that people had lost confidence<br />

<strong>in</strong> the water itself due to the number of warn<strong>in</strong>gs to boil water before<br />

consumption and the frequency of discoloured water com<strong>in</strong>g from their<br />

taps. Officials f<strong>in</strong>ally concluded it was time to end the relationship. Now<br />

they face the daunt<strong>in</strong>g task of tak<strong>in</strong>g back their water system and perform<strong>in</strong>g<br />

the needed upgrades neglected dur<strong>in</strong>g United Water’s tenure. (Source:<br />

Public Citizen 2003b)<br />

Water Infrastructure (W<strong>in</strong>penny 2003) clarified the <strong>in</strong>tention of the Bank, the<br />

global water corporations and their lobby organizations to restructure <strong>in</strong>ternational<br />

<strong>in</strong>stitutional and f<strong>in</strong>ancial frameworks to reduce corporate liability<br />

and risk, and suggest new f<strong>in</strong>ancial mechanisms to provide public f<strong>in</strong>ancial<br />

guarantees and political risk <strong>in</strong>surance to the private sector.<br />

The role of WHO and UNICEF<br />

WHO and UNICEF have a long history of promot<strong>in</strong>g access to water as an<br />

essential part of the right to health. However, their role and relevance <strong>in</strong> the<br />

Water<br />

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