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Company Visits <strong>for</strong> <strong>Digital</strong> <strong>Marketing</strong> <str<strong>on</strong>g>Training</str<strong>on</strong>g> Programme in Delhi - Bhiwadi<br />

A.4 Interactive Sessi<strong>on</strong>s and Analysis<br />

1. The interactive sessi<strong>on</strong>s began by delineating the fundamentals of marketing, limitati<strong>on</strong>s of traditi<strong>on</strong>al<br />

marketing and the advantages of digital marketing. Almost all the industrial units covered in the<br />

programme are not quite clear about the marketing and marketing communicati<strong>on</strong>s (marcom)<br />

c<strong>on</strong>cepts. So, they are merely using traditi<strong>on</strong>al sales techniques to sell their products. It will be very<br />

difficult <strong>for</strong> them to expand their businesses without understanding the modern-day marketing<br />

methods and then applying in<strong>for</strong>mati<strong>on</strong> technology (IT) and digital tools to meet their business<br />

objectives.<br />

2. All the companies covered under the programme have inadequate skills to deploy and use<br />

technology in general. As the use of digital plat<strong>for</strong>ms <strong>for</strong> marketing is supposed to be a part of the<br />

overall technology implementati<strong>on</strong> process in an organizati<strong>on</strong>, it may not be possible <strong>for</strong> them to use<br />

digital marketing techniques <strong>for</strong> their business growth without adopting technology as a corporate<br />

culture.<br />

3. Almost all the companies are using the old-generati<strong>on</strong> Web and have created their static Websites.<br />

Some d<strong>on</strong>’t have even their Websites. And they admit that static Websites are not quite helpful <strong>for</strong><br />

their brand promoti<strong>on</strong>. When they were explained about the c<strong>on</strong>temporary Web 2.0 (collaborative<br />

Web), all are eager to adopt it <strong>for</strong> their marketing activities. However, there is an acute shortage of<br />

skills in India <strong>for</strong> handling digital c<strong>on</strong>tent and communicati<strong>on</strong>s work using latest technology plat<strong>for</strong>ms.<br />

Since most of these companies work with limited marketing budgets, they will not be able to hire<br />

external resources that are very expensive. Likewise, it is not possible <strong>for</strong> them to create internal<br />

resources to handle digital marketing work.<br />

4. As the companies covered under the programme do not understand c<strong>on</strong>tent and marcom c<strong>on</strong>cepts,<br />

their traditi<strong>on</strong>al marketing literature (including company profiles, product in<strong>for</strong>mati<strong>on</strong>, brochures, etc.)<br />

is not in order. <strong>Digital</strong> marketing will be helpful if their basic marketing literature is created in a<br />

professi<strong>on</strong>al manner.<br />

5. While digital marketing can open up business opportunities <strong>for</strong> these SMEs in export markets, they<br />

need to improve their product quality with competitive pricing by automating their various business<br />

processes to cut costs and increase productivity.<br />

7

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