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<strong>Digital</strong> <strong>Marketing</strong> Educati<strong>on</strong> Program by RMN Company<br />

ANNEX-1<br />

<strong>Digital</strong> <strong>Marketing</strong> Impact Analysis<br />

A significant advantage of digital marketing is that you can m<strong>on</strong>itor the progress of your marketing<br />

campaigns and estimate the Return <strong>on</strong> Investment (RoI) <strong>on</strong> such campaigns. Today, there are software<br />

tools called analytic tools available to separately measure the impact of Web and social media marketing<br />

campaigns.<br />

Using Web analytic tools, you can know the level of external interacti<strong>on</strong> with your brand Website. This<br />

can be in terms of number of visitors, their time span <strong>on</strong> the site, number of pages they visit, exact pages<br />

they visit, countries and cities from where they come, and so <strong>on</strong>.<br />

Factory visits during <strong>UNIDO</strong> <strong>Digital</strong> <strong>Marketing</strong> <str<strong>on</strong>g>Training</str<strong>on</strong>g> Program in Balasore, November 2012<br />

The analysis of data obtained through analytics can help you improve the c<strong>on</strong>tent <strong>on</strong> your Website so that<br />

the interacti<strong>on</strong> level gets improved. For example, if your “C<strong>on</strong>tact” page is being visited frequently, you<br />

must ensure that all your c<strong>on</strong>tact channels like teleph<strong>on</strong>e, fax, e-mail, etc. menti<strong>on</strong>ed <strong>on</strong> the page are<br />

working properly.<br />

The objective is to provide a smooth<br />

communicati<strong>on</strong>s facility to the site visitors – many<br />

of whom can be your potential customers.<br />

Moreover, you can improve this page giving separate c<strong>on</strong>tacts <strong>for</strong> different types of visitors such as<br />

customers, channel partners, media people, and so <strong>on</strong>. You can even offer an <strong>on</strong>line “Chat” opti<strong>on</strong> to<br />

people who visit your “C<strong>on</strong>tact” page. The objective is to provide a smooth communicati<strong>on</strong>s facility to the<br />

site visitors – many of whom can be your potential customers.<br />

Similarly, social media analytic tools provide you the data related to user interacti<strong>on</strong> with your social<br />

media pages. You can know about the number of visitors, their comments, social sharing or distributi<strong>on</strong> of<br />

your posts or brand messages, and so <strong>on</strong>.<br />

While Web and social media analytic tools give you a quantitative analysis of the impact of your<br />

marketing and brand communicati<strong>on</strong>s campaigns, it is always better to do a qualitative analysis to exactly<br />

know the quality of user interacti<strong>on</strong>, which is more important than mere quantity.<br />

Page 16 of 18

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