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Download our PDF Guide to Email Marketing Success - Vertical ...

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generate this email. Headers contain information<br />

on the email itself and the route it’s taken across<br />

the Internet. Recipients can normally see the “<strong>to</strong>”<br />

(identity of recipient), “from” (identity of sender)<br />

and “subject” (information in the subject line)<br />

headers in their inbox. You can modify these<br />

<strong>to</strong> influence their decision <strong>to</strong> open or delete an<br />

email.<br />

Headline<br />

The announcement recipients see when they<br />

open an email. Ideally, the headline expresses<br />

the company’s value proposition and enc<strong>our</strong>ages<br />

the recipient <strong>to</strong> read further.<br />

Hosted <strong>Email</strong><br />

A hosted version of an email allows users <strong>to</strong><br />

view the email message as a web page, thus<br />

ensuring that all formatting remains intact.<br />

<strong>Vertical</strong>Response does this for you for free.<br />

House List<br />

A permission-based list that you build y<strong>our</strong>self.<br />

Use it <strong>to</strong> market, cross sell and up-sell, and <strong>to</strong><br />

establish a relationship with cus<strong>to</strong>mers over<br />

time. Y<strong>our</strong> house list is one of y<strong>our</strong> most valuable<br />

assets.<br />

HTML (or Hypertext Markup<br />

Language)<br />

A “markup” language designed for the creation<br />

of web pages and other information viewable in a<br />

Web browser.<br />

HTML <strong>Email</strong><br />

HTML email is simply an email created with<br />

HTML that allows for the display of images as<br />

opposed <strong>to</strong> simple text. Ninety five percent of all<br />

email readers have the ability <strong>to</strong> display HTML<br />

emails, which are more visually appealing and<br />

attention-grabbing than mere text. However<br />

since 2005, many readers have the default<br />

where images are “turned off” or not viewable by<br />

the recipient. For this reason you need <strong>to</strong> make<br />

sure y<strong>our</strong> recipients add you <strong>to</strong> their address<br />

book so you’ll always go in<strong>to</strong> the inbox where<br />

images will show.<br />

IP Address<br />

The Internet Pro<strong>to</strong>col (IP) address is simply<br />

a computer’s address. The IP address refers <strong>to</strong><br />

the numerical component of an internet address<br />

or domain name. An IP address in general looks<br />

like this: 123.45.6.789<br />

ISP (or Internet Service Provider)<br />

Internet Service Provider is a company that<br />

provides access <strong>to</strong> the Internet. AOL, Yahoo!,<br />

MSN, Comcast and various local phone<br />

companies are common ISPs.<br />

Landing Page<br />

The page on a website where the visi<strong>to</strong>r<br />

arrives (which may or may not be the home<br />

page). In terms of an email campaign, if a user<br />

wants <strong>to</strong> track a campaign separately they set up<br />

an additional page for recipients <strong>to</strong> visit. This way<br />

they can track distinctive traffic <strong>to</strong> this page from<br />

their email.<br />

Layout<br />

The arrangement of content within an email.<br />

A layout is designed <strong>to</strong> optimize the use of<br />

space while presenting the critical content in<br />

60

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