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Download our PDF Guide to Email Marketing Success - Vertical ...

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<strong>Marketing</strong> Tips<br />

Building Blocks –<br />

Relationship Building<br />

Whenever you interact with a cus<strong>to</strong>mer or<br />

prospect, you are marketing y<strong>our</strong> business.<br />

Whether you’re having a simple conversation<br />

or y<strong>our</strong> cus<strong>to</strong>mer is making a large<br />

purchase, the cus<strong>to</strong>mer’s experience has a<br />

direct influence on their decision <strong>to</strong> become<br />

a loyal cus<strong>to</strong>mer. So how do you know<br />

where <strong>to</strong> begin with growing a base of loyal<br />

cus<strong>to</strong>mers? Sure, you need <strong>to</strong> offer them<br />

great products and services, but what are<br />

Hint!<br />

For permission-based email<br />

marketing <strong>to</strong> work, it must be:<br />

✓✓<br />

Relevant<br />

✓✓<br />

Valuable<br />

✓✓<br />

Appealing<br />

some other ways you can create a meaningful experience for cus<strong>to</strong>mers?<br />

Ask for Permission<br />

Prospects visit y<strong>our</strong> website or walk through the door of y<strong>our</strong> business on a daily basis.<br />

How many of them become a cus<strong>to</strong>mer at that moment? We’d guess most of them don’t.<br />

So how can you make it more likely they’ll return and become a cus<strong>to</strong>mer down the line?<br />

Easy answer – ask for their contact information, and give them a good reason <strong>to</strong> provide<br />

it. Getting permission <strong>to</strong> contact a potential cus<strong>to</strong>mer puts the ball in y<strong>our</strong> c<strong>our</strong>t.<br />

We don’t mean <strong>to</strong> suggest that you ask for the full postal address with work and home<br />

phone numbers. Their first name and email address is all you need <strong>to</strong> start building the<br />

relationship, but other bits of fun information can help create great marketing offers as well.<br />

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