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In this section, we’re going <strong>to</strong> look at how <strong>to</strong> build a list of Leads and Contacts and how <strong>to</strong><br />

build a list using a Salesforce.com campaign. You will, of c<strong>our</strong>se, only need <strong>to</strong> use one of<br />

these options <strong>to</strong> build a list.<br />

Create a New List of Leads & Contacts<br />

If you select <strong>to</strong> create a new list of Leads & Contacts, you’ll be presented with a series of<br />

steps:<br />

Step 1: Define Y<strong>our</strong> Query<br />

In this step you define y<strong>our</strong> search paramaters. Start by using the Data S<strong>our</strong>ce drop down<br />

menu <strong>to</strong> select whether you want <strong>to</strong> search through just Leads, just Contacts, or both<br />

Leads & Contacts at the same time.<br />

Whichever option you choose, you’ll need <strong>to</strong> set y<strong>our</strong> search parameters using Standard,<br />

Cus<strong>to</strong>m, Owner and Account level fields. In this way - for example - you can find everyone<br />

within certain states, records that belong <strong>to</strong> certain owners, or records associated with<br />

various accounts within y<strong>our</strong> Org.<br />

14

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