Report} 2013 KENTUCKY DIRECTORY OF BUSINESS & INDUSTRY
Report} 2013 KENTUCKY DIRECTORY OF BUSINESS & INDUSTRY Report} 2013 KENTUCKY DIRECTORY OF BUSINESS & INDUSTRY
NAICS PRODUCT GUIDE London, KY 40741 Telephone: 606-877-6670 Fax: 606-877-6672 WEB: www.senture.com Established: 2003 *Christopher Deaton, Pres Jim Gayhart, Sr VP Vicki Blair, Dir HR Direct Owners: Senture 460 Industrial Blvd London, KY 40741 Employment (2013): 360 NAICS: 518210, 561421, 561422 Headquarters. Inbound and outbound premium customer care call support, technical help desk, order processing, product fulfillment, literature fulfillment, data center. Senture LLC 4255 W Highway 90 Monticello, KY 42633 460 Industrial Blvd London, KY 40741 Telephone: 6063480051 WEB: www.senture.com Established: 2011 *Christopher Deaton, Pres/CEO Cheryl Hubbard, Vice Pres Jeremy M. Deaton, Vice Pres Direct Owners: Senture 460 Industrial Blvd London, KY 40741 Employment (2012): 187 NAICS: 518210, 561422 Call/contact center: customer care, help desk support, data management SERCO 465 Industrial Boulevard London, KY 40741 WEB: www.serco-na.com Established: 2013 Direct Owners: Serco Group plc 16 Bartley Wood Business Park Bartley Way Hook RG27 9UY Hampshire United Kingdom Employment (2013): 750 NAICS: 561422 Medicare & Medicaid service support center (CMS) Shop HQ 4811 Nashville Road Bowling Green, KY 42101 Telephone: 270-843-8734 Fax: 270-846-3626 WEB: www.shopnhq.com Established: 2000 *David Foster, VP Amanda Costellow, HR Mgr Bryce Anderson, Opers Mgr Direct Owners: Value Vision Inc 6740 Shady Oak Rd. Eden Prairie, MN 55344-3433 Employment (2013): 439 NAICS: 454111, 454113, 493110, 561422 Warehouse, order and customer service processing center - call center SHPS Inc 9200 Shelbyville Road Louisville, KY 40222 Telephone: 502-267-4900 Fax: 502-263-5610 WEB: www.carewisehealth.com Established: 1989 *Jerry Kreisler, Pres/CEO James Terbeest, Exec VP/CFO Randall Justice, Exec VP/ HR Direct Owners: SHPS Inc 9200 Shelbyville Road Louisville, KY 40222 Employment (2013): 1,196 NAICS: 551114, 561422 Corporate office: health improvement and health management administration and services. Sitel Operating Corporation 101 Hilltopper Way Glasgow, KY 42141 Telephone: 2702616101 WEB: www.sitel.com Established: 2010 *Timothy Miller, Site Dir Amy Myatt, HR Mgr Chad Luikart, Opers Mgr Direct Owners: Sitel Operating Corporation 3102 West End Avenue, Suite 100 Nashville, TN 37203 Employment (2013): 520 NAICS: 561422 Inbound call center Staples Inc 7910 Kentucky Drive Florence, KY 41042 Telephone: 859-647-5700 Fax: 8546475818 WEB: www.staples.com Established: 1994 *Jason Blacketer, VP Julie M. Folke, Sr HR Mgr Richard Mack, Mgr Direct Owners: Staples Inc 500 Staples Way Framingham, MA Employment (2013): 410 NAICS: 561422 .Com contact center- inbound Sykes Enterprises Inc 101 Sykes Blvd Chavies, KY 41727-9100 Telephone: 606-487-3800 Fax: 606-487-0181 WEB: www.sykes.com Established: 2007 *Jennifer Combs, Site Mgr Amber Marshall, HR Dir Direct Owners: Sykes Enterprises Inc 400 North Ashley Drive, Suite 2800 Tampa, FL 33602 Employment (2013): 600 NAICS: 561422 Banking services support center- Inbound call center TeleTech Paducah, KY Announced: 2013 Direct Owners: TeleTech Holdings Inc 9197 S Peoria St Englewood, CO 80112-5833 Employment : N/A NAICS: 561422 Call center operation TeleTech Services Corporation 4000 Fort Campbell Blvd Hopkinsville, KY 42240 WEB: www.teletech.com Announced: 2012 Direct Owners: TeleTech Holdings Inc 9197 S Peoria St Englewood, CO 80112-5833 Employment : N/A NAICS: 561422 State-of-the-art customer experience delivery center Tempur Sealy International Inc 1000 Tempur Way Lexington, KY 40511-2512 Telephone: 859-259-0754 Fax: 859-514-4422 WEB: www.tempursealy.com Established: 2000 *Mark Sarvary, CEO Brad Patrick, EVP/CHRO Rick Anderson, EVP/President Tim Yaggi, COO Direct Owners: Tempur-Pedic International Inc 1000 Tempur Way Lexington, KY 40511-2512 Employment (2013): 370 NAICS: 551114, 561422 Headquarters, sales and marketing, telecommunications Xerox 2025 Leestown Road Suite J Lexington, KY 40511 Telephone: 859-825-6556 WEB: www.xerox.com Established: 1999 *Claudia Bird, SBU Mgr Direct Owners: Xerox Corporation 2828 North Haskell Drive Dallas, TX 75204 Employment (2013): 140 NAICS: 518210, 561422, 561499 Data capture, mailroom, and customer care services. Xerox 2432 Fortune Drive Lexington, KY 40509 Telephone: 859-389-4000 Fax: 889-389-4001 WEB: www.xerox.com Established: 2002 *Jeff Hechemy, Vice Pres Direct Owners: Xerox Corporation 2828 North Haskell Drive Dallas, TX 75204 Employment (2013): 800 NAICS: 518210, 541519, 551114, 561422 Provide mailroom, scanning, data capture, quality control, clerical support, data entry, customer care (backoffice support, dispatch, and customer service). Xerox 745 W New Circle Road Bldg 200 Lexington, KY 40511 Telephone: 859-389-4655 WEB: www.xerox.com Established: 2009 *John Mackey, VP Cust Care Joe Doctor, SBU Mgr Direct Owners: Xerox Corporation 2828 North Haskell Drive Dallas, TX 75204 Employment (2013): 920 NAICS: 561422 Call center services 561439 Other Business Service Centers Beam Inc 408 S Fourth Street Louisville, KY 40202 WEB: www.beamglobal.com Established: 2013 *Roland Dunsky, Cntrllr Direct Owners: Beam Inc 510 Lake Cook Rd # 200 Deerfield, IL 60015-5270 Employment (2013): 30 NAICS: 561439 Jim Beam Brands Global Business Services center Precision Strip Inc Plt 3 4001 Hardison Rd South Union, KY 42170 4001 Hardison Rd Woodburn, KY 42170 Telephone: 270-542-6100 Fax: 270-542-6160 WEB: www.precision-strip.com Established: 1994 *Nick Moorman, Genl Mgr Joe Vincent, Opers Mgr Rej Braun, HR Mgr Direct Owners: Reliance Steel Note: † denotes that employment figure includes aggregate employment for multiple facilities NPG- 392 561422 - 561439
NAICS PRODUCT GUIDE 350 South Grand Ave Suite 5100 Los Angeles, CA 90071 Employment (2013): 110 NAICS: 331110, 331314, 561439 Steel, aluminum & copper processing & slitting service 561440 Collection Agencies Accounts Receivable Management 312 Whittington Parkway Louisville, KY 40222 Telephone: 800-220-3350 Fax: 856-687-1000 WEB: www.arm1.com Established: 2004 *Joe Burch, COO Christine Adair, CAO Lisa Burnett, VP Collections Direct Owners: Accounts Receivable Management Inc 155 Mid Atlantic Parkway Thorofare, NJ 08086-0129 Employment (2013): 55 NAICS: 541613, 561422, 561440 Third party collections firm. Caine & Weiner South LLC 9931 Corporate Campus Drive Suite 2200 Louisville, KY 40223 Telephone: 502-425-9100 Fax: 502-426-9005 WEB: www.caine-weiner.com Established: 2003 *Brad Schaffer, Sr VP Sls Direct Owners: Caine & Weiner Company Inc 210 Erwin Street Woodland Hills, CA 91367 Employment (2013): 15 NAICS: 561440 Collection service center Commercial Services Group Inc 2401 Stanley Gault Parkway Louisville, KY 40223 Telephone: 502-244-6900 Fax: 502-244-6904 WEB: www.collectcsg.com Established: 1979 *Charles Neumann, Pres Mike Wise, Cntrllr Steve Douglas, Pres Direct Owners: M & P Collections LLC 2401 Stanley Gault Parkway Louisville, KY 40223 Employment (2013): 12 NAICS: 561440 Collection of third-party commercial debt Credit Bureau Systems Accounts Billing Service Info Age Park US 60 Commerce Park Paducah, KY 42001 100 Fulton Court Paducah, KY 42001 Telephone: 270-744-9000 Fax: 270-744-9726 WEB: www.credit-bureau.com Established: 1952 *Mark Edwards, Pres Edward P. Schultz, Mktg Dir Melissa Prigge, Admin Asst Employment (2013): 262 NAICS: 561440 Headquarters: credit reporting, baddebt collections, early-out patient billing, insurance billing, day-1 physician billing, tenant screening, ambulance billing Euler Hermes Collections North America Co 600 S 7th Street United Building Louisville, KY 40201-1672 Telephone: 502-583-3600 Fax: 502-584-0443 WEB: www.eulerhermesumacollections.us Established: 1917 *Arthur Wisniewski, CEO Elaine Bush, CFO Ron Stiegel, COO Direct Owners: Euler Hermes ACI 800 Red Brook Blvd Owings Mills, MD 21117 Employment (2013): 86 NAICS: 551114, 561440 Headquarters, accounts receivable management and commercial collections Frost-Arnett Co 1327B E Broadway St Campbellsville, KY 42718 PO Box 570 Campbellsville, KY 42719-0570 Telephone: 270-849-2141 Fax: 270-849-2021 WEB: www.frost-arnett.com Established: 1999 *James Thomas, Mgr Direct Owners: Frost-Arnett Co 480 James Robertson Pkwy Nashville, TN 37219-1212 Employment (2013): 96 NAICS: 561440 Medical billings M & P Collections LLC 2401 Stanley Gault Parkway Louisville, KY 40223 Telephone: 502-572-7070 Fax: 502-560-6800 Established: 2005 *Steve Douglas, Pres Michael Wise, CFO Direct Owners: M & P Collections LLC 2401 Stanley Gault Parkway Louisville, KY 40223 Employment (2013): 106 NAICS: 561440 Debt collection service center United Recovery Systems LLC 4351 Winston Avenue Covington, KY 41015 Telephone: 859-261-8745 Fax: 859-261-2649 WEB: www.ursi.com Established: 1983 *Anthony Faeth, Pres/CEO Direct Owners: United Recovery Systems LP 5800 N Course Houston, TX 77072 Employment (2013): 220 NAICS: 561440 Collection agency, call center, customer service, statement processing 561499 All Other Business Support Services Asia-Link Inc 12540 Westport Road Louisville, KY 40245-1903 Telephone: 502-394-3903 Fax: 502-394-3928 WEB: www.asialnk.com Established: 1986 *Alan S. Kane, Pres Andrew Lorenz, Admin Mgr Direct Owners: Asia-Link Inc 12540 Westport Road Louisville, KY 40245-1903 Employment (2011): 19 NAICS: 561499 Importer of OEM custom cable and assemblies wiring Atlas Machine & Supply Inc 7000 Global Drive Louisville, KY 40258 Telephone: 502-584-7262 Fax: 502-589-0310 WEB: www.atlasmachine.com Established: 1907 *Rich Gimmel, Pres Dennis Hanna, Vice Pres Kimberly Brewer, Dir Richard Gimmel, VP Engrg Employment (2013): 150 NAICS: 332322, 332710, 493110, 561499 Machine shop: drilling, boring, cutting & honing; welding; roll & crankshaft grinding; lathe & mill work; roll manufacturing; roll repair, HVOF, dynamic balancing, air compressors, air dryers, industrial machinery repair and remanufacturing. BAWAC Inc 7970 Kentucky Drive Florence, KY 41042-2991 Telephone: 859-371-4410 Fax: 859-371-1726 WEB: www.bawac.org Established: 1973 *Kenneth Schmidt, Pres Bonnie Shields, HR Stephen Stricker, Plant Mgr Employment (2013): 135 NAICS: 333922, 488991, 561499, 561910, 624120, 624310 Private, non-profit, community-based vocational rehabilitation program provider, serving adults with disabilities. Provide work & training opportunities-assembly & packaging Elizabethtown Machine & Tool 302 Peterson Dr Elizabethtown, KY 42701-9369 Telephone: 270-737-9484 Fax: 270-737-8521 WEB: www.e-townmachine.com Established: 1989 *Ed Philpott, Pres Bill Heady, Secy/Treas Genna Matherson, Ofc Mgr Employment (2013): 14 NAICS: 332710, 561499, 811310 Machine shop: arc, gas, MIG & TIG welding; general machining, drilling, boring, cutting, surface grinding, lathe & mill work eRoute 111 W Washington St Ste 300 Louisville, KY 40202-5306 Telephone: 502-589-9212 Established: N/A Employment : N/A NAICS: 561499 Technology benefits support center Jefferson National Financial Corp 10350 Ormsby Park Place 6th Floor Louisville, KY 40223 Telephone: 5025873848 Fax: 5024160261 WEB: www.jeffnat.com Established: 2003 *Mitchell Caplan, CEO David Lau, COO Deborah Newman, Media Relations Justin Cole, HR Dir Direct Owners: Jefferson National Financial Corp 10350 Ormsby Park Place 6th Floor Louisville, KY 40223 Employment (2013): 105 NAICS: 522320, 551114, 561499 Headquarters; customer service, technical, legal, and data center. Morris Tool & Plastics Inc 1383 Commonwealth Drive Henderson, KY 42420-4673 Telephone: 270-827-1181 Fax: 270-827-1186 WEB: www.morristoolplatics.net Established: 1989 Note: † denotes that employment figure includes aggregate employment for multiple facilities 561439 - 561499 NPG- 393
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NAICS PRODUCT GUIDE<br />
London, KY 40741<br />
Telephone: 606-877-6670<br />
Fax: 606-877-6672<br />
WEB: www.senture.com<br />
Established: 2003<br />
*Christopher Deaton, Pres<br />
Jim Gayhart, Sr VP<br />
Vicki Blair, Dir HR<br />
Direct Owners:<br />
Senture<br />
460 Industrial Blvd<br />
London, KY 40741<br />
Employment (<strong>2013</strong>): 360<br />
NAICS: 518210, 561421, 561422<br />
Headquarters. Inbound and<br />
outbound premium customer care<br />
call support, technical help desk,<br />
order processing, product fulfillment,<br />
literature fulfillment, data center.<br />
Senture LLC<br />
4255 W Highway 90<br />
Monticello, KY 42633<br />
460 Industrial Blvd<br />
London, KY 40741<br />
Telephone: 6063480051<br />
WEB: www.senture.com<br />
Established: 2011<br />
*Christopher Deaton, Pres/CEO<br />
Cheryl Hubbard, Vice Pres<br />
Jeremy M. Deaton, Vice Pres<br />
Direct Owners:<br />
Senture<br />
460 Industrial Blvd<br />
London, KY 40741<br />
Employment (2012): 187<br />
NAICS: 518210, 561422<br />
Call/contact center: customer care,<br />
help desk support, data management<br />
SERCO<br />
465 Industrial Boulevard<br />
London, KY 40741<br />
WEB: www.serco-na.com<br />
Established: <strong>2013</strong><br />
Direct Owners:<br />
Serco Group plc<br />
16 Bartley Wood Business Park<br />
Bartley Way<br />
Hook RG27 9UY Hampshire<br />
United Kingdom<br />
Employment (<strong>2013</strong>): 750<br />
NAICS: 561422<br />
Medicare & Medicaid service support<br />
center (CMS)<br />
Shop HQ<br />
4811 Nashville Road<br />
Bowling Green, KY 42101<br />
Telephone: 270-843-8734<br />
Fax: 270-846-3626<br />
WEB: www.shopnhq.com<br />
Established: 2000<br />
*David Foster, VP<br />
Amanda Costellow, HR Mgr<br />
Bryce Anderson, Opers Mgr<br />
Direct Owners:<br />
Value Vision Inc<br />
6740 Shady Oak Rd.<br />
Eden Prairie, MN 55344-3433<br />
Employment (<strong>2013</strong>): 439<br />
NAICS: 454111, 454113, 493110,<br />
561422<br />
Warehouse, order and customer<br />
service processing center - call center<br />
SHPS Inc<br />
9200 Shelbyville Road<br />
Louisville, KY 40222<br />
Telephone: 502-267-4900<br />
Fax: 502-263-5610<br />
WEB: www.carewisehealth.com<br />
Established: 1989<br />
*Jerry Kreisler, Pres/CEO<br />
James Terbeest, Exec VP/CFO<br />
Randall Justice, Exec VP/ HR<br />
Direct Owners:<br />
SHPS Inc<br />
9200 Shelbyville Road<br />
Louisville, KY 40222<br />
Employment (<strong>2013</strong>): 1,196<br />
NAICS: 551114, 561422<br />
Corporate office: health improvement<br />
and health management<br />
administration and services.<br />
Sitel Operating Corporation<br />
101 Hilltopper Way<br />
Glasgow, KY 42141<br />
Telephone: 2702616101<br />
WEB: www.sitel.com<br />
Established: 2010<br />
*Timothy Miller, Site Dir<br />
Amy Myatt, HR Mgr<br />
Chad Luikart, Opers Mgr<br />
Direct Owners:<br />
Sitel Operating Corporation<br />
3102 West End Avenue, Suite 100<br />
Nashville, TN 37203<br />
Employment (<strong>2013</strong>): 520<br />
NAICS: 561422<br />
Inbound call center<br />
Staples Inc<br />
7910 Kentucky Drive<br />
Florence, KY 41042<br />
Telephone: 859-647-5700<br />
Fax: 8546475818<br />
WEB: www.staples.com<br />
Established: 1994<br />
*Jason Blacketer, VP<br />
Julie M. Folke, Sr HR Mgr<br />
Richard Mack, Mgr<br />
Direct Owners:<br />
Staples Inc<br />
500 Staples Way<br />
Framingham, MA<br />
Employment (<strong>2013</strong>): 410<br />
NAICS: 561422<br />
.Com contact center- inbound<br />
Sykes Enterprises Inc<br />
101 Sykes Blvd<br />
Chavies, KY 41727-9100<br />
Telephone: 606-487-3800<br />
Fax: 606-487-0181<br />
WEB: www.sykes.com<br />
Established: 2007<br />
*Jennifer Combs, Site Mgr<br />
Amber Marshall, HR Dir<br />
Direct Owners:<br />
Sykes Enterprises Inc<br />
400 North Ashley Drive, Suite 2800<br />
Tampa, FL 33602<br />
Employment (<strong>2013</strong>): 600<br />
NAICS: 561422<br />
Banking services support center-<br />
Inbound call center<br />
TeleTech<br />
Paducah, KY<br />
Announced: <strong>2013</strong><br />
Direct Owners:<br />
TeleTech Holdings Inc<br />
9197 S Peoria St<br />
Englewood, CO 80112-5833<br />
Employment : N/A<br />
NAICS: 561422<br />
Call center operation<br />
TeleTech Services Corporation<br />
4000 Fort Campbell Blvd<br />
Hopkinsville, KY 42240<br />
WEB: www.teletech.com<br />
Announced: 2012<br />
Direct Owners:<br />
TeleTech Holdings Inc<br />
9197 S Peoria St<br />
Englewood, CO 80112-5833<br />
Employment : N/A<br />
NAICS: 561422<br />
State-of-the-art customer experience<br />
delivery center<br />
Tempur Sealy International Inc<br />
1000 Tempur Way<br />
Lexington, KY 40511-2512<br />
Telephone: 859-259-0754<br />
Fax: 859-514-4422<br />
WEB: www.tempursealy.com<br />
Established: 2000<br />
*Mark Sarvary, CEO<br />
Brad Patrick, EVP/CHRO<br />
Rick Anderson, EVP/President<br />
Tim Yaggi, COO<br />
Direct Owners:<br />
Tempur-Pedic International Inc<br />
1000 Tempur Way<br />
Lexington, KY 40511-2512<br />
Employment (<strong>2013</strong>): 370<br />
NAICS: 551114, 561422<br />
Headquarters, sales and marketing,<br />
telecommunications<br />
Xerox<br />
2025 Leestown Road<br />
Suite J<br />
Lexington, KY 40511<br />
Telephone: 859-825-6556<br />
WEB: www.xerox.com<br />
Established: 1999<br />
*Claudia Bird, SBU Mgr<br />
Direct Owners:<br />
Xerox Corporation<br />
2828 North Haskell Drive<br />
Dallas, TX 75204<br />
Employment (<strong>2013</strong>): 140<br />
NAICS: 518210, 561422, 561499<br />
Data capture, mailroom, and<br />
customer care services.<br />
Xerox<br />
2432 Fortune Drive<br />
Lexington, KY 40509<br />
Telephone: 859-389-4000<br />
Fax: 889-389-4001<br />
WEB: www.xerox.com<br />
Established: 2002<br />
*Jeff Hechemy, Vice Pres<br />
Direct Owners:<br />
Xerox Corporation<br />
2828 North Haskell Drive<br />
Dallas, TX 75204<br />
Employment (<strong>2013</strong>): 800<br />
NAICS: 518210, 541519, 551114,<br />
561422<br />
Provide mailroom, scanning, data<br />
capture, quality control, clerical<br />
support, data entry, customer care<br />
(backoffice support, dispatch, and<br />
customer service).<br />
Xerox<br />
745 W New Circle Road<br />
Bldg 200<br />
Lexington, KY 40511<br />
Telephone: 859-389-4655<br />
WEB: www.xerox.com<br />
Established: 2009<br />
*John Mackey, VP Cust Care<br />
Joe Doctor, SBU Mgr<br />
Direct Owners:<br />
Xerox Corporation<br />
2828 North Haskell Drive<br />
Dallas, TX 75204<br />
Employment (<strong>2013</strong>): 920<br />
NAICS: 561422<br />
Call center services<br />
561439<br />
Other Business Service<br />
Centers<br />
Beam Inc<br />
408 S Fourth Street<br />
Louisville, KY 40202<br />
WEB: www.beamglobal.com<br />
Established: <strong>2013</strong><br />
*Roland Dunsky, Cntrllr<br />
Direct Owners:<br />
Beam Inc<br />
510 Lake Cook Rd # 200<br />
Deerfield, IL 60015-5270<br />
Employment (<strong>2013</strong>): 30<br />
NAICS: 561439<br />
Jim Beam Brands Global Business<br />
Services center<br />
Precision Strip Inc<br />
Plt 3<br />
4001 Hardison Rd<br />
South Union, KY 42170<br />
4001 Hardison Rd<br />
Woodburn, KY 42170<br />
Telephone: 270-542-6100<br />
Fax: 270-542-6160<br />
WEB: www.precision-strip.com<br />
Established: 1994<br />
*Nick Moorman, Genl Mgr<br />
Joe Vincent, Opers Mgr<br />
Rej Braun, HR Mgr<br />
Direct Owners:<br />
Reliance Steel<br />
Note: † denotes that employment figure includes aggregate employment for multiple facilities<br />
NPG- 392<br />
561422 - 561439
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