Standard bill of lading conditions - New Zealand Post
Standard bill of lading conditions - New Zealand Post
Standard bill of lading conditions - New Zealand Post
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410516<br />
<strong>Standard</strong> Terms and Conditions for International Freight Forwarding<br />
Interpretation and Application<br />
1 Defined terms<br />
Agreement means the agreement between NZ <strong>Post</strong> and the Customer for the<br />
provision <strong>of</strong> Services, comprising these terms and <strong>conditions</strong>, any “<strong>bill</strong> <strong>of</strong> <strong>lading</strong>” or<br />
“way<strong>bill</strong>” issued by or on behalf <strong>of</strong> NZ <strong>Post</strong> as Carrier and any agreement between NZ<br />
<strong>Post</strong> and the Customer which incorporates these terms and <strong>conditions</strong>;<br />
Business Day means any week day apart from Saturdays, Sundays and <strong>New</strong> <strong>Zealand</strong><br />
public holidays;<br />
Carriage means carriage <strong>of</strong> Goods, and any incidental services, including any<br />
packaging, storage, trans-shipment, customs-clearance, unloading, handling and<br />
delivery and other services in connection with the implementation <strong>of</strong> the Customer’s<br />
Instructions;<br />
Carrier means a person who undertakes an aspect <strong>of</strong> Carriage;<br />
COGA means the <strong>New</strong> <strong>Zealand</strong> Carriage <strong>of</strong> Goods Act 1979;<br />
Customer means the person at whose request or on whose behalf any Services are<br />
performed, and also includes any successors and assigns <strong>of</strong> that person;<br />
Customer’s Instructions means the instructions or series <strong>of</strong> instructions given by or on<br />
behalf <strong>of</strong> the Customer to NZ <strong>Post</strong> with respect to the Goods;<br />
Dangerous Goods means Goods that:<br />
(i) are or may become explosive, flammable, poisonous, corrosive, acidic,<br />
radioactive or infectious;<br />
(ii) are highly magnetic, polymerisable or otherwise unsuitable for carriage;<br />
(iii) harbour or are likely to harbour or encourage vermin, borer or other pests;<br />
(iv) may cause damage or injury to any property or persons; or<br />
(v) are considered to be dangerous or hazardous by any applicable law,<br />
convention or regulatory authority;<br />
Goods means each individual consignment <strong>of</strong> goods accepted by NZ <strong>Post</strong> under the<br />
Agreement, and includes any containers, pallets and other packaging other than that<br />
supplied by or on behalf <strong>of</strong> NZ <strong>Post</strong>;<br />
GST means goods and services tax chargeable under the <strong>New</strong> <strong>Zealand</strong> Goods and<br />
Services Tax Act 1985;<br />
Loss includes any loss or liability including all duties, taxes, penalties, fines,<br />
payments, claims, demands, costs (including full legal costs) and expenses, and other<br />
liabilities or losses <strong>of</strong> whatever kind including any liability to indemnify any other<br />
person, in connection with Services;<br />
NZ <strong>Post</strong> means <strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> Limited, a <strong>New</strong> <strong>Zealand</strong> company with its<br />
registered <strong>of</strong>fice at 7 Waterloo Quay, Wellington and any <strong>of</strong> its related companies<br />
which enters into an Agreement with the Customer, and includes their respective<br />
successors and assigns;<br />
NZ <strong>Post</strong>’s Charge means the amount to be paid by the Customer to NZ <strong>Post</strong> for the<br />
Services, and includes NZ <strong>Post</strong>’s agency fees and any amounts payable to any Third<br />
Party Carrier;<br />
Restricted Goods means Dangerous Goods, perishable goods and valuable goods<br />
(which includes currency, bonds, negotiable instruments and securities, precious<br />
metals, stones and jewellery, antiques, works <strong>of</strong> art and historical artifacts, human<br />
remains, livestock, plants, and any other comparable goods), together with any other<br />
types <strong>of</strong> Goods which NZ <strong>Post</strong> deems to be Restricted Goods or prohibited Goods<br />
from time to time (including by posting a list <strong>of</strong> such Goods on NZ <strong>Post</strong>’s website);<br />
Services means all <strong>of</strong> the operations, activities and services undertaken by or on<br />
behalf <strong>of</strong> NZ <strong>Post</strong> in respect <strong>of</strong> the Customer’s Instructions;<br />
Third Party Carrier means any third party Carrier who is engaged by NZ <strong>Post</strong> on<br />
behalf <strong>of</strong> the Customer for the purposes <strong>of</strong> the Customer’s Instructions;<br />
Unit <strong>of</strong> Goods has the same meaning as defined in the COGA (whether or not the<br />
Carriage is subject to the COGA).<br />
2 Construction<br />
Currency: a reference to any monetary amount is to <strong>New</strong> <strong>Zealand</strong> currency;<br />
Negative Obligations: a reference to a prohibition against doing any thing includes a<br />
reference to not permitting, suffering or causing that thing to be done;<br />
Related Terms: where a word or expression is defined in these terms and <strong>conditions</strong>,<br />
other parts <strong>of</strong> speech and grammatical forms <strong>of</strong> that word or expression have<br />
corresponding meanings;<br />
Singular, Plural and Gender: the singular includes the plural and vice versa, and<br />
words importing one gender include the other genders;<br />
Statutes and Regulations: a reference to an enactment or any regulations is a<br />
reference to that enactment or those regulations as amended, or to any enactment or<br />
regulations substituted for that enactment or those regulations;<br />
Time: a reference to time is to <strong>New</strong> <strong>Zealand</strong> time.<br />
3 Application<br />
3.1 These terms and <strong>conditions</strong> shall apply to any Carriage carried out or arranged by NZ<br />
<strong>Post</strong> (whether as principal or agent) and, except to the extent expressly agreed<br />
otherwise, shall be deemed to be incorporated in any agreement between NZ <strong>Post</strong><br />
and the Customer in respect <strong>of</strong> any Carriage.<br />
3.2 Where a “<strong>bill</strong> <strong>of</strong> <strong>lading</strong>” or “way<strong>bill</strong>” is issued by or on behalf <strong>of</strong> NZ <strong>Post</strong> and provides<br />
that NZ <strong>Post</strong> contracts as Carrier, the provisions <strong>of</strong> such document shall prevail to the<br />
extent <strong>of</strong> any inconsistency with these terms and <strong>conditions</strong>.<br />
3.3 NZ <strong>Post</strong> is not a common carrier and may at any time at its sole discretion:<br />
(a) refuse to accept any Goods for Carriage or any other Service; and/or<br />
(b) open and inspect any Goods.<br />
Agency<br />
4 <strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> role as agent<br />
4.1 In providing the Services, NZ <strong>Post</strong> acts solely as agent <strong>of</strong> the Customer, and not as<br />
Carrier, except to the extent that NZ <strong>Post</strong> directly performs any aspect <strong>of</strong> Carriage.<br />
4.2 The Customer acknowledges that NZ <strong>Post</strong> does not assume a role as Carrier by<br />
giving a quote, estimate or invoice for NZ <strong>Post</strong>’s Charge. The difference between NZ<br />
<strong>Post</strong>’s Charge, and the amounts payable to Third Party Carriers together with the<br />
disbursements and expenses referred to in clause 15.1, represents NZ <strong>Post</strong>’s agency<br />
fee. On request, NZ <strong>Post</strong> will provide a breakdown <strong>of</strong> NZ <strong>Post</strong>’s Charge.<br />
5 Authority to act on Customer’s behalf<br />
5.1 The Customer appoints NZ <strong>Post</strong> as its agent and authorises NZ <strong>Post</strong> to act on the<br />
Customer’s behalf to arrange contracts <strong>of</strong> Carriage and take such other steps to carry<br />
out the Customer’s Instructions by any route, means and Carrier and at any place for<br />
any length <strong>of</strong> time and on such terms as NZ <strong>Post</strong>, in its absolute discretion sees fit.<br />
The Customer agrees to ratify and confirm any such contracts and steps if required by<br />
NZ <strong>Post</strong>.<br />
5.2 The Customer authorises NZ <strong>Post</strong> to depart from the Customer’s Instructions in any<br />
respect if, in NZ <strong>Post</strong>’s absolute discretion, NZ <strong>Post</strong> considers it reasonable or<br />
necessary to do so.<br />
5.3 A contract arranged by NZ <strong>Post</strong> with a Third Party Carrier will be:<br />
(a) subject to the terms, <strong>conditions</strong>, stipulations and limitations <strong>of</strong> that Third Party<br />
Carrier;<br />
(b) a direct contract between the Customer and that Third Party Carrier so that the<br />
Customer and Third Party Carrier are legally bound by the terms <strong>of</strong> that<br />
contract, whether or not the Customer is identified in the contract.<br />
Customer’s responsibilities<br />
6 Customer’s warranties<br />
6.1 The Customer warrants that:<br />
(a) it has the full and exclusive legal title in the Goods or is the authorised agent <strong>of</strong><br />
the person or persons with such title;<br />
(b) the Goods are fit and safe to be Carried in the condition and packaging in which<br />
they are tendered for Carriage and will not directly or indirectly soil,<br />
contaminate or otherwise harm or reduce the value <strong>of</strong> other property;<br />
(c) it is competent and has all necessary knowledge <strong>of</strong> the matters affecting the<br />
conduct <strong>of</strong> its business ins<strong>of</strong>ar as relevant to the Services, including its<br />
contractual and other obligations and the need for insurance;<br />
(d) all information it has given NZ <strong>Post</strong> about the nature and character <strong>of</strong> the<br />
Goods is accurate and complete at the time the Goods were received by NZ<br />
<strong>Post</strong> or the relevant Third Party Carrier;<br />
(e) it has complied with all applicable laws and obligations and obtained all<br />
necessary authorisations in relation to the provision by NZ <strong>Post</strong> <strong>of</strong> the Services<br />
and the Carriage <strong>of</strong> the Goods.<br />
6.2 The Customer will provide such information and documentation as NZ <strong>Post</strong> may<br />
request in respect <strong>of</strong> the Goods or as may be necessary to carry out the Customer’s<br />
Instructions in compliance with all applicable laws.<br />
6.3 NZ <strong>Post</strong> may require information to be provided in connection with this Agreement by<br />
EDI messaging in the format specified by NZ <strong>Post</strong> from time to time. NZ <strong>Post</strong> is<br />
entitled to rely on, and not responsible for verifying, the accuracy and completeness<br />
<strong>of</strong> any EDI message received by NZ <strong>Post</strong> which appears to have originated from or<br />
on behalf <strong>of</strong> the Customer, any <strong>of</strong> the Customer’s employees, agents, contractors or<br />
other persons acting under the apparent authority <strong>of</strong> the Customer or any<br />
governmental or regulatory authority. NZ <strong>Post</strong> is not responsible for any unauthorised<br />
access to or interference with any EDI message whether such access or interference<br />
occurs in transit or on NZ <strong>Post</strong>’s, the Customer’s or any Third Party Carrier’s systems.<br />
7 Indemnity<br />
Without limiting any other provisions in the Agreement, the Customer will on demand<br />
indemnify NZ <strong>Post</strong> against all Losses incurred by NZ <strong>Post</strong> which arise in connection<br />
with the performance <strong>of</strong> the Services or the implementation <strong>of</strong> the Customer’s<br />
Instructions, whether or not arising out <strong>of</strong> the negligence <strong>of</strong> NZ <strong>Post</strong>, any Third Party<br />
Carrier or their respective employees, agents or contractors.<br />
Additional services<br />
8 Services only available by special arrangement<br />
Unless the Customer has provided written notice to NZ <strong>Post</strong> in advance and obtained<br />
NZ <strong>Post</strong>’s written agreement, NZ <strong>Post</strong> is not obliged:<br />
8.1 to arrange for the departure or arrival <strong>of</strong> Goods by a specific date;<br />
8.2 to make any declarations as to the nature or the value <strong>of</strong> any Goods or as to<br />
any other matter;<br />
8.3 to arrange for Goods to be Carried separately from any other thing;<br />
8.4 to hold Goods (or to direct Third Party Carriers to hold Goods), including until<br />
payment <strong>of</strong> any amount or until surrender <strong>of</strong> a document;<br />
8.5 to arrange Carriage <strong>of</strong>, or provide any Services for, any Restricted Goods;<br />
8.6 to arrange insurance <strong>of</strong> Goods on behalf <strong>of</strong> the Customer.<br />
9 Restricted Goods<br />
9.1 The Customer undertakes not to tender any Restricted Goods for Carriage without<br />
obtaining prior agreement in writing from NZ <strong>Post</strong>. In any event, NZ <strong>Post</strong> may destroy<br />
or otherwise deal with such Goods if, in its sole discretion in all the circumstances, NZ<br />
<strong>Post</strong> considers it necessary or prudent to do so.<br />
9.2 Where NZ <strong>Post</strong> has agreed to arrange the Carriage <strong>of</strong> Restricted Goods, the<br />
Customer undertakes to ensure those Goods are marked and packaged in<br />
accordance with all laws and regulations (and NZ <strong>Post</strong>’s directions and instructions).<br />
9.3 Any Restricted Goods are Carried at “owner’s risk” for the purposes <strong>of</strong> the COGA or,<br />
where COGA does not apply, on the basis set out in clause 11.1.<br />
10 Insurance<br />
10.1 If the Customer wishes to insure the Goods, it is the Customer’s sole responsibility to<br />
arrange that insurance, whether under clause 8.6 or otherwise.<br />
10.2 Any insurance arranged by NZ <strong>Post</strong> under clause 8.6 will be subject to the<br />
exemptions and <strong>conditions</strong> <strong>of</strong> the policies <strong>of</strong> the insurer or underwriter accepting the<br />
risk and may be subject to additional charges. Should the insurer dispute liability for<br />
any reason, the Customer shall have recourse against the insurer only and NZ <strong>Post</strong><br />
shall not be under any responsibility or liability notwithstanding any fee or margin<br />
charged by NZ <strong>Post</strong>.<br />
<strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> liability<br />
11 Limitation <strong>of</strong> Liability<br />
11.1 Subject to clause 11.2, NZ <strong>Post</strong> will have no liability whatsoever to the Customer or<br />
any other person for any Loss, however caused or arising and whether or not there<br />
has been negligence or breach <strong>of</strong> contract on the part <strong>of</strong> NZ <strong>Post</strong>, any Third Party<br />
Carrier or their respective employees, agents, or contractors.<br />
11.2 In relation to any aspects <strong>of</strong> Carriage where NZ <strong>Post</strong> is a Carrier and the Carriage is<br />
subject to the COGA and subject to clause 9.3, the contract between NZ <strong>Post</strong> and the<br />
Customer is at “limited carrier’s risk”, as set out in the COGA.<br />
11.3 If for any reason, despite clause 11.1 above, NZ <strong>Post</strong> has any liability to the Customer<br />
for Loss otherwise than as a Carrier under the COGA, subject to any mandatorily<br />
applicable statute or convention <strong>of</strong> law, the maximum amount <strong>of</strong> NZ <strong>Post</strong>’s liability<br />
shall be limited to the lesser <strong>of</strong>:<br />
(a) the value <strong>of</strong> the Goods at the time the Goods were received by NZ <strong>Post</strong>;<br />
(b) the cost <strong>of</strong> repairing or replacing the Goods (or acquiring equivalent Goods);<br />
(c) NZ <strong>Post</strong>’s agency fee for providing the relevant Services; and<br />
(d) $250 per shipment.<br />
11.4 NZ <strong>Post</strong> shall have no liability for any delay, loss <strong>of</strong> pr<strong>of</strong>its, revenue, anticipated<br />
savings, goodwill or other economic Loss, or for any consequential or indirect Loss,<br />
any Loss incurred by a third party or any Loss arising from any act or omission by or<br />
on behalf <strong>of</strong> the Customer (including any breach <strong>of</strong> this Agreement).
410516<br />
11.5 The Customer must take all reasonable steps to avoid or mitigate any Loss that might<br />
give rise to any claim under this Agreement, including by fully exercising any liability<br />
limitation or exclusion to which the Customer is entitled by contract or applicable law<br />
(including any convention) against any third party. NZ <strong>Post</strong> will not be liable for any<br />
Loss that could have been avoided by the Customer.<br />
11.6 Any claim against NZ <strong>Post</strong> is deemed to have been waived unless NZ <strong>Post</strong> receives<br />
written notice <strong>of</strong> the claim, including full particulars <strong>of</strong> the events giving rise to the<br />
claim and any alleged Loss, within 10 Business Days <strong>of</strong>:<br />
(a)<br />
(b)<br />
the date <strong>of</strong> delivery <strong>of</strong> the Goods; or<br />
in the case <strong>of</strong> non-delivery, the date on which the Goods should have been<br />
delivered.<br />
11.7 In any event, NZ <strong>Post</strong> will be discharged <strong>of</strong> any liability whatsoever unless the<br />
Customer issues proceedings in a court <strong>of</strong> competent jurisdiction within 6 months <strong>of</strong><br />
the date on which notice <strong>of</strong> the claim was required under clause 11.6. Section 19 <strong>of</strong><br />
the COGA is hereby expressly excluded.<br />
12 Exclusion <strong>of</strong> Consumer Guarantees Act in business transactions<br />
Where the Services are provided for the purposes <strong>of</strong> a business, the provisions <strong>of</strong> the<br />
<strong>New</strong> <strong>Zealand</strong> Consumer Guarantees Act 1993 do not apply.<br />
Charges and expenses<br />
13 Estimates subject to change<br />
Any quote for NZ <strong>Post</strong>’s Charge is valid for 30 days (or such other period specified in<br />
the quote or otherwise agreed in writing) and applies only to NZ <strong>Post</strong>’s agency fee.<br />
Third party charges (including Third Party Carrier charges and disbursements and<br />
expenses referred to in clause 15.1) are estimated only and may be revised at any<br />
time.<br />
14 Charges<br />
14.1 Unless otherwise stated, NZ <strong>Post</strong>’s Charge is stated before the calculation <strong>of</strong> GST<br />
which, if payable, shall be payable at the same time as the payment to which it relates<br />
is due.<br />
14.2 NZ <strong>Post</strong>’s Charge is deemed to be fully earned when the Customer tenders the<br />
Goods for Carriage. The Customer will pay NZ <strong>Post</strong>’s Charge on a non-refundable<br />
basis, irrespective <strong>of</strong> whether the Goods are delivered to the consignee.<br />
14.3 NZ <strong>Post</strong>’s Charge may be fixed by weight, measurements or value, and NZ <strong>Post</strong> may<br />
at any time arrange for Goods to be re-weighed, re-measured or re-valued and may<br />
re-fix NZ <strong>Post</strong>’s Charge accordingly. NZ <strong>Post</strong>’s assessment <strong>of</strong> weight, measurement<br />
or value is final and binding.<br />
14.4 NZ <strong>Post</strong>’s Charge, and any other amounts payable to NZ <strong>Post</strong>, shall be paid in full on<br />
or before the due date for payment specified in the relevant invoice, without deduction<br />
or deferment on account <strong>of</strong> any claim, counterclaim or set<strong>of</strong>f. The Customer remains<br />
liable for any amount owing to NZ <strong>Post</strong> even if the Customer has directed that the<br />
amount owing is to be paid by another person.<br />
15 Disbursements and expenses<br />
15.1 NZ <strong>Post</strong> may at its sole discretion pay, and the Customer will on demand reimburse<br />
NZ <strong>Post</strong> for, any duties, taxes or other charges, costs or disbursements paid, or any<br />
expenses incurred, by NZ <strong>Post</strong> in connection with the performance <strong>of</strong> the Services.<br />
15.2 Notwithstanding clause 15.1, NZ <strong>Post</strong> is not required to incur or pay any costs,<br />
expenses or charges unless the Customer has put NZ <strong>Post</strong> in sufficient funds to meet<br />
such amounts in advance <strong>of</strong> the relevant requirement arising.<br />
16 Late payment - suspension <strong>of</strong> services and penalty interest<br />
16.1 If at any time payment <strong>of</strong> NZ <strong>Post</strong>’s Charge is in arrears or the Customer is otherwise<br />
in breach <strong>of</strong> its obligations under this Agreement, NZ <strong>Post</strong> may suspend any Services<br />
and NZ <strong>Post</strong> will have no liability to the Customer during that period <strong>of</strong> suspension.<br />
16.2 The Customer will pay interest on any amount owing from the date that amount is<br />
due. The rate <strong>of</strong> the interest will be 2% above NZ <strong>Post</strong>’s bank’s indicator lending rate<br />
from time to time, calculated on a daily basis from such date until the date on which<br />
payment is actually received by NZ <strong>Post</strong> in full. NZ <strong>Post</strong>’s right to claim interest<br />
pursuant to this clause shall be without prejudice to NZ <strong>Post</strong>’s other rights and<br />
remedies.<br />
General terms<br />
17 NZ <strong>Post</strong>’s right to subcontract work<br />
The Customer authorises NZ <strong>Post</strong> to subcontract on any terms the whole or any part<br />
<strong>of</strong> the Services.<br />
18 Benefit <strong>of</strong> the Agreement<br />
The Agreement applies for the benefit <strong>of</strong> NZ <strong>Post</strong>, any Third Party Carrier and any<br />
employee, agent or contractor who acts on behalf <strong>of</strong> NZ <strong>Post</strong> or a Third Party Carrier.<br />
19 Right <strong>of</strong> detention and lien<br />
NZ <strong>Post</strong> will have the right <strong>of</strong> detention and a particular and general lien on the<br />
Goods, any documents relating to the Goods and any other property <strong>of</strong> the Customer<br />
in the possession or control <strong>of</strong> NZ <strong>Post</strong>, any Third Party Carrier or any contractor or<br />
agent <strong>of</strong> NZ <strong>Post</strong> at any time for all sums due and payable to NZ <strong>Post</strong> by the<br />
Customer (whether or not such sums are overdue or relate to the Goods, documents<br />
or property over which the lien is exercised).<br />
20 Disposal <strong>of</strong> and inability to deliver Goods<br />
20.1 NZ <strong>Post</strong> is entitled, in its sole discretion and at the expense <strong>of</strong> the Customer, to<br />
dispose <strong>of</strong> any Goods, by sale, destruction or otherwise:<br />
(a) which cannot be delivered for any reason; or<br />
(b) over which NZ <strong>Post</strong> has exercised its rights under clause 19; or<br />
(c) which, in the opinion <strong>of</strong> NZ <strong>Post</strong>, are perishable and:<br />
(i) are not collected immediately on arrival; or<br />
(ii) are insufficiently or incorrectly addressed; or<br />
(iii) would be likely to perish during the course <strong>of</strong> the Carriage <strong>of</strong> the Goods; or<br />
(iv) appear to be deteriorating; or<br />
(d) which, in the opinion <strong>of</strong> NZ <strong>Post</strong>, are in or may enter a dangerous state or may<br />
otherwise pose a risk to any persons or property.<br />
20.2 In the case <strong>of</strong> non-perishable Goods to be disposed <strong>of</strong> under clause 20.1(a) and (b),<br />
NZ <strong>Post</strong> will endeavour to give 7 days’ notice to the Customer before exercising its<br />
rights under clause 20.1.<br />
20.3 The Customer is liable to NZ <strong>Post</strong> for any Loss incurred by NZ <strong>Post</strong> in connection with<br />
the disposal <strong>of</strong> any Goods. After settling all <strong>of</strong> the Customer’s debts to NZ <strong>Post</strong>, NZ<br />
<strong>Post</strong> will pay any balance <strong>of</strong> any net proceeds derived from the disposal <strong>of</strong> the Goods<br />
to the Customer.<br />
20.4 The disposal <strong>of</strong> any Goods will not limit NZ <strong>Post</strong>’s rights to recover from the Customer<br />
or any person any amount due or payable to NZ <strong>Post</strong> in respect <strong>of</strong> the Services.<br />
20.5 If, in the opinion <strong>of</strong> NZ <strong>Post</strong> or any Third Party Carrier, the Services are or are likely to<br />
be affected by any hindrance, risk, delay, difficulty or disadvantage whatsoever and<br />
which cannot be avoided by reasonable endeavours by NZ <strong>Post</strong> or any Third Party<br />
Carrier, NZ <strong>Post</strong> will not be liable for any failure to perform the Services and may<br />
terminate and/or abandon the Services and place the Goods at any place notified by<br />
NZ <strong>Post</strong> for the Customer to dispose <strong>of</strong> the Goods, whereupon NZ <strong>Post</strong>’s<br />
responsibility in respect <strong>of</strong> the Goods shall cease.<br />
21 Brokerages and remunerations from Third Party Carriers<br />
21.1 The Customer acknowledges that NZ <strong>Post</strong> may have a pecuniary interest in any<br />
contract entered into by NZ <strong>Post</strong> pursuant to the Agreement.<br />
21.2 The Customer expressly consents to the receipt and retention by NZ <strong>Post</strong> <strong>of</strong> any<br />
brokerage, commission, discount, rebate, bonus, deduction, allowance and other<br />
remuneration. NZ <strong>Post</strong> is not bound to disclose or account to the Customer the nature<br />
or amount <strong>of</strong> any such remuneration received or receivable by NZ <strong>Post</strong>.<br />
22 Notices<br />
22.1 Any notice or other communication to be given by NZ <strong>Post</strong> or by the Customer under<br />
the Agreement must be in writing addressed to the recipient at any physical, postal or<br />
email address or facsimile number from time to time notified by the intended recipient<br />
in writing.<br />
22.2 A notice or other communication will be deemed to have been received:<br />
(a) in the case <strong>of</strong> hand delivery, at the time <strong>of</strong> actual delivery to the recipient’s<br />
address;<br />
(b) in the case <strong>of</strong> delivery by pre-paid post within <strong>New</strong> <strong>Zealand</strong>, on the 2nd<br />
Business Day after posting;<br />
(c) in the case <strong>of</strong> delivery by pre-paid international post, on the 5th Business Day<br />
after posting;<br />
(d) in the case <strong>of</strong> delivery by facsimile, at the time <strong>of</strong> transmission specified in a<br />
transmission report from the sending machine which indicates that the facsimile<br />
was sent in its entirety to the facsimile number <strong>of</strong> the recipient;<br />
(e) in the case <strong>of</strong> delivery by email, the earlier <strong>of</strong>:<br />
(i) the sender’s receipt <strong>of</strong> confirmation <strong>of</strong> successful delivery; or<br />
(ii) one day after dispatch, provided the sender does not receive any<br />
indication <strong>of</strong> the failure <strong>of</strong>, or delay in, delivery, or non-receipt by the<br />
intended recipient, within one day after dispatch. Dispatch occurs when the<br />
relevant email first leaves the sender’s network for delivery to the<br />
recipient’s address.<br />
22.3 If a notice or other communication is received or deemed to have been received after<br />
5 pm on a Business Day in the place to which it is sent, or on a day which is not a<br />
Business Day in that place, it will be deemed to have been received on the next<br />
Business Day.<br />
23 Severability <strong>of</strong> terms<br />
If any provision <strong>of</strong> the Agreement is invalid or unenforceable, that invalidity will not<br />
affect the validity and enforceability <strong>of</strong> the remainder <strong>of</strong> the Agreement.<br />
24 Terms subject to amendment<br />
24.1 NZ <strong>Post</strong> may change these terms and <strong>conditions</strong> at any time by amending the form <strong>of</strong><br />
the terms and <strong>conditions</strong> posted on NZ <strong>Post</strong>’s website. The amended terms and<br />
<strong>conditions</strong> will apply from the time they are published on NZ <strong>Post</strong>’s website.<br />
24.2 Other than by amendment under clause 24.1, the Agreement cannot be altered,<br />
modified or waived except in writing, signed by a duly authorised representative <strong>of</strong> NZ<br />
<strong>Post</strong>.<br />
25 No Partnership<br />
Nothing in the Agreement shall evidence or be deemed to constitute a partnership or<br />
fiduciary relationship between the parties.<br />
26 Contracts (Privity) Act 1982<br />
Subject to and without limiting clause 18, the Agreement shall not and is not intended<br />
to confer any benefit on or create any obligation enforceable at the suit <strong>of</strong> any person<br />
not a party to the Agreement.<br />
27 Entire Agreement<br />
This Agreement is the entire agreement between the parties on the provision <strong>of</strong><br />
Services and replaces all earlier negotiations, representations, warranties,<br />
understandings and agreements (including any Customer terms and <strong>conditions</strong>),<br />
whether oral or written, between the parties relating to the Services.<br />
28 No assignment<br />
The Customer may not assign or otherwise transfer this Agreement without NZ <strong>Post</strong>’s<br />
prior written consent.<br />
29 Disputes<br />
Any dispute or difference arising out <strong>of</strong> or in connection with this Agreement which<br />
cannot be resolved by negotiation may be referred by NZ <strong>Post</strong> to arbitration under the<br />
Arbitration Act 1996 (NZ) in Wellington, <strong>New</strong> <strong>Zealand</strong> (unless the parties agree<br />
otherwise in writing) before an arbitrator agreed between the parties or, failing<br />
agreement, appointed by the President <strong>of</strong> the <strong>New</strong> <strong>Zealand</strong> Law Society. In the case<br />
<strong>of</strong> any failure by the Customer to pay any disputed amount, NZ <strong>Post</strong> may issue<br />
proceedings in any court <strong>of</strong> competent jurisdiction instead <strong>of</strong> arbitration.<br />
30 Submission to <strong>New</strong> <strong>Zealand</strong> Jurisdiction<br />
Subject to clause 29, each party irrevocably and unconditionally submits to the<br />
non-exclusive jurisdiction <strong>of</strong> the courts <strong>of</strong> <strong>New</strong> <strong>Zealand</strong> for the purpose <strong>of</strong> hearing and<br />
determining any disputes or proceedings arising out <strong>of</strong> or in connection with the<br />
Agreement.