Annual Report 2005 - The National Disability Authority
Annual Report 2005 - The National Disability Authority
Annual Report 2005 - The National Disability Authority
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
<strong>National</strong> <strong>Disability</strong> <strong>Authority</strong><br />
Strategic Priority Five<br />
Developing organisational capacity<br />
5<br />
Objective 5.1<br />
To develop equality-based human resources<br />
<strong>The</strong> day to day operations of the NDA are carried out by an executive, which is made<br />
up of a staff of approximately 40 persons across the three departments, Policy and<br />
Public Affairs, Research and Standards Development and Corporate Services.<br />
Training and Development<br />
<strong>The</strong> NDA continued to invest in the development and training of its staff in <strong>2005</strong>,<br />
and to offer progressive development opportunities to staff. A suite of training was<br />
delivered to enhance and develop the skills, knowledge and expertise of staff. Among<br />
the cross-section of training delivered in <strong>2005</strong> was customer services training,<br />
time management, minute taking, NDA style guide training, and training on NDA’s<br />
customised contact management system.<br />
Other developmental opportunities offered to staff included the opportunity to train<br />
and act as first aid officer, health and safety committee membership, and the position of<br />
designated contact person. Staff concerned were provided with appropriate training. In<br />
addition, some staff received financial assistance and support to attend courses outside<br />
of working hours under the organisation’s support of fees programme.<br />
In quarter four, the NDA commissioned a detailed analysis of training needs to develop<br />
a training plan for the coming year.<br />
Staff<br />
Eleven staff members left the NDA in <strong>2005</strong>, and new staff were recruited or promoted<br />
to replace them.<br />
An Organisational Chart is located in Appendix 5.<br />
Objective 5.2<br />
To enhance the development of existing NDA<br />
information systems<br />
Information Communication Technology<br />
Telephone Upgrade<br />
An upgrade of the telephone system was completed in <strong>2005</strong>. <strong>The</strong> new exchange<br />
handles more digital extensions and simplifies system changes.<br />
52