2011 Annual Report - Telethon Speech and Hearing

2011
Annual Report
Delivering quality programs and services
to Western Australian families and their
children since 1967.

Contents
2 Centre Overview – About Telethon Speech & Hearing
4 Chairman’s Report + Board of Trustees
6 Office Bearers
8 CEO’s Report
11 2011 Highlights
12 First Voice Alliance
14 Programs and Services
14 Hearing Impairment
20 Speech and Language
23 Audiology
30 School Performance Information
36 Fundraising and Public Relations Report
42 Administration Report
43 Organisational Chart
44 Financials
60 How You Can Help
61 Acknowledgements
2011
Telethon Speech & Hearing
The Telethon Speech & Hearing Centre for Children is a not-for-profit
organisation that supports children with speech, language and hearing
impairments and their families.
Telethon Speech & Hearing 2011 Annual Report Page 1

Centre
Overview
About Telethon Speech & Hearing
The Telethon Speech & Hearing Centre for
Children is a not-for-profit organisation that
supports children with speech, language
and hearing impairments and their families.
From its humble beginnings in 1967, when
a group of dedicated parents refused to
settle for “second best” for their profoundly
deaf children, the Centre has grown into
a world-class provider of programs and
services for children with speech and
hearing needs. These programs include:
playgroup, pre-kindergarten, kindergarten
and pre-primary programs run onsite at
the Wembley campus.
School-aged children can continue to enjoy
the support and services we offer through
our school aged program. Our hearingimpaired
children can access the School
Support Program from Year 1 through
to Year 12, ensuring they are placed
in the best possible position to reach
their potential.
A range of specialist paediatric services
to detect, diagnose and treat children with
middle ear problems and a fully equipped
OT gymnasium round out the superb
facilities found at the Wembley campus.
The Centre also provides:
• Newborn hearing screening (WISH – WA Infant
Screening for Hearing Program) in selected
private maternity hospitals
• Private paediatric audiology services
• Cochlear Kids – a cochlear implant
program for local and overseas children
• A network of Mobile Children’s Ear
Clinics (“Earbus”) for Indigenous children
throughout the metropolitan, South-West
and North-West regions. These clinics are
generously supported by Variety WA and
Chevron Australia.
• Support to regional and remote families
via teleconferencing (“Teletherapy”)
All our programs are run by a multidisciplinary team of
professionals who ensure our children (and their families)
are awarded the highest level of professional assistance
and advice. This team includes audiologists, Auditory-
Verbal Therapists, Early Childhood Teachers, occupational
therapists, psychologists, speech pathologists and
specialist Teachers of the Deaf.
Telethon Speech & Hearing - Values
At Telethon Speech & Hearing we:
• Nurture relationships
• Collaborate to improve
• Are accountable for our actions
These values enable us to build upon the historical
roots of our organisation which are grounded in
high parental involvement; innovation and technology,
and highly skilled staff who partner with parents to
promote spoken language in the home and community.
These values are the “way we do things” at Telethon
Speech & Hearing. The values are deliberately listed
in rank order. Nurturing relationships is pivotal to
enabling greater collaboration and collaboration
enables mutual accountability for results.
Spending time with families, staff and stakeholders
enables us to build relationships based on mutual trust
and the ability to see the world from another viewpoint.
Strong relationships provide the platform for staff,
families and stakeholders to work collaboratively
together to grow, enquire and learn.
Founding Families Guiding Principles
The Centre remains committed to the guiding
principles set by the founding families:
• Early detection and diagnosis
• Inclusion in mainstream education
for hearing impaired children
• The use of the most up to date assistive
hearing technology
• The involvement of parents at every
level of decision making
• The hiring of only qualified specialist
professionals
• A commitment to developing spoken language
as the primary communication method
Page 2 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 3

Significant milestones during 2011 were:
• The start of the Bendat Parent and
Community Centre. This will complete
the rebuild of the Centre, first started
in 2001, and the full development of the
Wembley campus. We are aiming to take
possession in the last calendar quarter
of 2012.
Chairman’s
Report
It is my pleasure to present
the 44th Annual Report of the
Telethon Speech & Hearing Centre
for Children WA (Inc.) for the 2011
year. This marks the first year
of the Centre’s next three year
Strategic Plan.
The Strategic Plan for 2011 to 2014 is a whole of life
care model that will promote the Centre to the wider
community as an authentic, evidence based centre
for excellence for children with speech, language
and hearing impairments and their families.
• Expansion of the Earbus program to remote
areas in Western Australia and cementing
partnerships with stakeholders such as
Chevron Australia and Rio Tinto Australia.
• Increasing the profile of the Centre especially
with Earbus testing in remote areas and
the long term impacts on those communities.
• An operational surplus of $381,266 (2010:
$245,304) in the twelve month period to the
31 December 2011 was achieved. The budget
2011 budget was set at $205,192.
• The surplus for non-operational activities was
$2,610,953 (2010: $1,677,697) which includes
grants for non-operational activity $669,321
(2010: $361,615) and building appeal funds of
$2,044,523 (2010: $367,320).
• The historical net worth of the Centre increasing
to $9,114,721 (2010: $6,408,846) following the
commencement of the $7 million Bendat Parent
and Community Centre.
The Board is very satisfied with the past year’s
achievements as we continue to consolidate the
financial reserves of the Centre that will underwrite
the needs of the current and future generations of
students. CEO Paul Higginbotham and his team
have worked diligently to manage the costs and
develop sustainable income streams.
During the year the Board undertook a
self-assessment and recently undertook
an extensive risk review.
I would also like to record the appreciation of
the Board and Staff to each of Tarique MacDonald-
Razvi; Michelle Pearce and Philip Aylward for their
contributions during their office tenure.
Riley Johnstone and Mr Jack Bendat at the breaking of the
ground ceremony for the Bendat Parent and Community Centre.
Photo courtesy: THE WEST AUSTRALIAN ©
Finally, on behalf of the Board, I would like to extend
our congratulations to CEO Paul Higginbotham, his
executive and staff for achieving another sound
financial and program outcome for 2011.
John A Baillie
Chair of the Board of Trustees
Page 4 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 5

Office
Bearers
Graham Anstee-Brook
Philip Aylward
Patron
Board of trustees
Nigel Satterley AM
Managing Director and
Chief Executive, Satterley
Property Group
Board Meeting Attendance
7 board meetings were held during 2011 including 1 AGM.
John Baillie
Chairman
2001 to present, Chairman from 2004
CFO Cooper Energy Limited and past
director of a number of public companies
with 35 years experience in auditing,
corporate banking, stock broking and
accounting. Member of the Salary
Committee and Trustee on the Hearing
Research and Support Foundation Inc.
Paul Higginbotham
Chief Executive Officer
1998 to present
Member of the Finance Committee;
Building Committee and Education
Committee.
Eddie Bullen
2005 to present
Proprietor of TDC Projects with extensive
experience in building construction.
Member of the Building Committee.
Rudi Gracias
2005 to present
Accountant. Director BOCS Ticketing &
Marketing. Former Commercial Manager
Channel 7 Perth & General Manager/
Secretary/Trustee Channel 7 Telethon
Trust. Experience in media, entertainment
and not-for-profit organisations.
Tarique MacDonald-Razvi
2005 to present
Global Risk Manager for BHP Billiton
Iron Ore with extensive experience in
governance, risk management and
business strategy in mining and oil
and gas.
2008 to present
Practised as a Barrister and
Solicitor in private practice for
30 years and currently In-House
Legal Counsel for an international
engineering consultancy company.
Accreditations in arbitration,
mediation and adjudication.
Sue-Ellen Bull
2008 to present
Sue-Ellen has a long history
as an educator, lecturer and
curriculum writer in Australia.
Sue’s son was enrolled in the
Centre’s Talkabout program.
Robert Kirkby
2009 to present
Partner with Ernst & Young with
over 25 years experience in audit.
Member of the Audit Committee.
Michelle Pearce
2010 to present
Educational consultant with
a PhD in special education.
Experienced as a researcher
and as a teacher, principal and
consultant in government and
independent sectors.
2011 to present
Extensive experience in senior
management and leadership positions
in health in the metropolitan and rural
areas, both in health services and key
positions within the Health Department.
Chief Executive of the Child & Adolescent
Health Service, which incorporates
Princess Margaret Hospital and is a
member of the Western Australian
State Health Executive.
Colleen Hayward
2011 to present
Currently heads Kurongkurl Katitjin,
Edith Cowan University’s Centre for
Indigenous Education and Research
and concurrently holds the position
of Pro-Vice-Chancellor, Equity and
Indigenous across the University.
Senior Noongar woman recognised
for her long-standing work for and on
behalf of Aboriginal and Torres Strait
Islander communities across Australia.
John Robertson
2011 to present
30 years of experience with
implementation of Disability
Standards for Accessible Public
Transport; Quality, Safety, Risk
and Project Management systems
compliance and process auditing.
Member of the Audit Committee.
Page 6 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 7

CEO’s
Report
The Centre’s Strategic Plan
designated 2011 as a year of
wide reaching groundwork, much
of which would only show tangible
benefits in 2012 and beyond.
In a strategic growth and development sense
the two years 2011 and 2012 should be viewed
together. Nevertheless there were some very
significant stand-alone achievements in the
year under review and a commitment to
continuous improvement and cultural change.
The most obvious physical change was seeing the
groundwork laid for the Bendat Parent and Community
Centre. This $7 million project is transformative and
when completed in mid-2012 will double our existing
floor space. Jack and Eleanor Bendat are the naming
sponsors and their generous support has underpinned
this major expansion of our facilities to make Telethon
Speech & Hearing truly world-class.
Some of the most pronounced growth came in the
Audiology Department’s Earbus program, launching two
new services in 2011 – one in the southern metropolitan
region and a service funded by Chevron Australia covering
the vast expanse of the Pilbara. The Pilbara Earbus was
custom-built for the four wheel drive challenges of the
Pilbara terrain and climate and Anne O’Leary pioneered
the service by transferring to Karratha to work as the
screener and coordinator. Much planning and preparatory
work went into the service expansion and the redesigning
of our services to suit the remote and complex environment
into which we ventured for the first time.
I pay tribute to Anne, Lara Shur, Sarah Seymour
and all other staff who contributed to the extensive
consultations, program design and detailed planning
that underpinned this enormous challenge. We ran
our first ENT Surgery List in November and achieved
a 100% attendance; something the Nickol Bay Hospital
assured us was unique in their experience with local
Indigenous children. Another metropolitan Earbus
began services into the South Metro corridor thanks
to additional Health Department funding largely
facilitated by Larr Rose.
The Centre’s finances in 2011 continued to be soundly
managed and we achieved a good financial result in
excess of our budget projection. However there was
marked volatility on both sides of the ledger, more
so than at any other time in my memory. We received
significant new funding and some of this was used to
reinvest in programs and services. Talkabout added
additional playgroups, a new full-time audiologist was
recruited and our booming enrolments on the hearingimpaired
side were supported with additional therapists.
Additional funding gave us the opportunity to
implement planned changes to our management
structure to reflect organisational growth and
strategic goals. Chief amongst these was the
recruitment of a new School Principal to oversee
Talkabout and the programs for hearing-impaired
children attending our School Support Program.
A nationwide recruitment focus culminated
in the appointment of Ms Debra Creed, who
joined the Centre from Independent Schools
Queensland where she was working as a
special needs consultant. Debra brings an
impressive background of experience and
qualifications to the new role and I look
forward to the dedicated leadership she will
provide to the school. School registration was
renewed for 4 years after a registration visit
from the Department of Education Services
in November 2011.
Another investment in continuing excellence
was the appointment of the Centre’s first fulltime
research coordinator. Dr Yuriko Kishida
was recruited from Macquarie University in
Sydney and she brings a strong background
in early childhood education and special needs
in addition to her research expertise. Dr Kishida
will spearhead our focus on evidence-based
practice and coordinate conference presentations
and abstract submissions across the Centre.
As Telethon Speech & Hearing continues to grow
the demands on our infrastructure become more
pressing and this has been most apparent in the IT
area. Our Business & Finance Manager, Mr Brian
Lynch, designed a new system with the funding
support of Lotterywest that will take the Centre
to new levels of functionality and efficiency. The
IT upgrade will renew the Centre’s hardware and
implement a new software platform to replace
our previous reliance on a variety of applications.
Perhaps the most telling statistic in this upgrade
is that we will now have over 110 operator licences
for the new MAZE software compared to the
handful of licences we previously held for MYOB
and Filemaker Pro. It will allow off-site users to
link in remotely and change the way all staff work
on a daily basis, an exciting leap into a much more
productive and efficient future.
The Centre’s brand was updated using a logo
and style redesign that has met with widespread
approval from external stakeholders. I commend
our Marketing Team and in particular the work of
Ms Melissa Mattioli in coordinating the redesign
of our website, marketing brochures and other
collateral. Although the website will not be
relaunched until 2012 the new product will be the
most significant upgrade we have ever undertaken.
The new look is modern, user-friendly and stylish
and will carry us into the future as a good fit for
our organisational aspirations.
Our work on organisational change saw us engage
outside expertise through a change management
consultancy working on future opportunities and
challenges. While we have achieved much over
the past 10 years or so the challenge before us
now is to embed excellence in the very core of
the organisation.
Page 8 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 9

This means – among other things - being very clear about
our enduring values, developing a strong commitment to
continuous improvement and ensuring leadership exists
at all levels right across Telethon Speech & Hearing.
Cultural change takes time to negotiate and embed and
my expectation is that we probably need 5 years to truly
make this transition; however we have achieved a lot in
the past twelve months by running internal focus groups
and surveys, restructuring our management and looking
at how to implement more meaningful systems and
processes.
I would like to thank the Centre’s dedicated and highly
professional staff for their engagement in this process
while at the same time maintaining a relentless focus
on good customer service. I have enjoyed the support
and counsel of the new executive team and look forward
to working with them on the balance of our Strategic
Plan which runs through to the end of 2013. I also
thank our voluntary Board and Committee members
and in particular the Chairman, Mr John Baillie, for
their generous donation of time and expertise to the
Centre’s affairs.
In our annual family survey there are many complimentary
and laudatory remarks about our staff, our programs
and our facilities; so many parents express their warm
gratitude and deep appreciation. One parent said “I cannot
think of a more supportive organisation”; another mum
commented that “the services and assistance have far
exceeded our expectations” and another simply said
“thank goodness you are there”. I feel very privileged
to lead Telethon Speech & Hearing in preparing for a
future that will see even more families find out about
us, use our programs and services and hopefully be
every bit as satisfied as those we currently serve.
2011
Highlights
The Bendat Centre
Through the support and
generosity of Jack and Eleanor
Bendat, naming sponsor of
the new Bendat Parent and
Community Centre, building
will commence in 2012. When
complete, this Centre will
double our existing floor space
and will be the new home for
our widely expanded Audiology
Department.
Pilbara Earbus
Expansion
Two new Earbus services were
launched this year. The first
was launched in the southern
metropolitan region while the
other covered the Pilbara region.
The latter was made possible
thanks to a grant from Chevron
Australia.
Anne O’Leary pioneered the
Pilbara service by transferring
to Karratha to work as screener
and coordinator of the Pilbara
mobile clinic.
Ms Debra Creed
School Principal
This year saw the appointment
of Ms Debra Creed as new
School Principal. This role is
responsible for the Talkabout
program as well as the School
Support Program.
Dr Yuriko Kishida
Research Coordinator
Dr Yuriko Kishida represents
the Centre’s first appointed
full-time Research Coordinator.
Her role will be to coordinate
conference presentations and
abstract submissions across
the entire Centre. She also
embodies our new focus on
evidence-based practice.
Branding
Also this year the
Centre underwent a total
overhaul as a new logo
and style redesign was
introduced. Our website,
brochures and other
effects were redesigned
in line with this new look.
Mr Paul Higginbotham, Mr Terry Crommelin and
Mr Jack Bendat breaking the ground for the new BPCC.
Paul Higginbotham
Chief Executive Officer
Page 10 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 11

First Voice
Alliance
Telethon Speech & Hearing is
an inaugural member of the
First Voice Alliance.
Borne out of the Alliance for Deaf Children,
the First Voice Alliance was officially launched
in October 2010 with one purpose: to advocate
for the right of deaf and hearing-impaired children
to access world-class early intervention services.
To this end, First Voice concentrates its efforts
into shaping public policy and funding at all
levels - public, professional and governmental.
In 2011, we aided the First Voice Alliance to secure
funding from the Telstra Foundation Community
Development Fund (Social Innovations) to the
value of $500,000 over three consecutive calendar
years. This funding is being used to invoke a
longitudinal study, called Sound Connections
into Auditory-Verbal Therapy for deaf and hearingimpaired
children. 540 children, from the six
First Voice member Centres will be studied over
a three year duration with the result culminating
in a model of best practice.
The Centres in the First
Voice Alliance are:
• Cora Barclay
South Australia
• Hear and Say Centre
Queensland
• The Shepherd Centre
New South Wales
• Taralye
Victoria
• Telethon Speech & Hearing
Western Australia
And an affiliated member in New Zealand:
• The Hearing House
New Zealand
Sound Connections 2011
Current early intervention pedagogy focuses
its attentions upon the communicative and
academic development while sidelining
psycho-social outcomes.
The Sound Connections project seeks to
explore the premise that a child, even with a
functionally mild hearing loss, could have poor
psycho-social outcomes as a result of being
stigmatised or rejected by those around them,
irrespective of their capacity to hear or speak.
Using data collected from real children from
its six member Centre’s Australia-wide, First
Voice has commissioned the Sound Connections
project to investigate this relationship and adjust
current early intervention practices to reflect
these new learnings.
2011 Key Milestones
February
March
April
July
September
October
Engaged database designers and
centre-based project officers.
Commenced database design;
acquisition of equipment.
Commencement of formal data
gathering.
Lead Researcher commenced;
began developing data set
protocols and quality
assurance processes.
First Voice project workshop
held in Melbourne.
Review of interim research
findings and commencement of
discussion with potential research
team at ANU regarding formal
research design.
Current early intervention pedagogy focuses
its attentions upon the communicative and
academic development while sidelining
psycho-social outcomes.
Page 12 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 13

Programs and Services
Hearing Impairment
Position Title
Role
Early Intervention
Program (Chatterbox)
Overview
2011 has been a busy year within the Chatterbox
program. As with the other program areas,
Chatterbox recorded an increase in its uptake
with a total of 72 families being serviced through
our playgroups, individual therapy and audiology
sessions. This is a big increase from 2010 numbers.
Our Team
Position Title
AV Therapists
Role
Our Auditory-Verbal Therapists have
been trained through the world-class
AG Bell Academy for Listening and
Spoken Language in the US to work
with families so that listening and
speaking become integral to the
child’s everyday life. All our AV
Therapists have a background in
speech pathology, deaf education
or audiology.
Auditory-Verbal Therapy (AVT)
uses an individual’s residual hearing
to teach deaf or hearing-impaired
people to listen and speak, although
FM devices, cochlear implants
and hearing aids are also used
in conjunction with AVT.
AVT has become an integral part of the
Centre’s hearing impairment program.
Audiologists
Occupational
Therapists
Psychologists
Without our great audiologists, the Chatterbox program wouldn’t be as successful as it is.
Our audiologists monitor middle ear function through regular otoscopy and tympanometry.
They provide hearing assessments, functional aided assessments and coordination of
interagency results and reports. They provide professional development and education
for teachers and other specialist staff employed at TSH and liaise with other health
professionals and provide advocacy for the children and their families. They are also
troubleshooters and manage classroom amplification systems.
On top of this they are also responsible for cochlear implant candidature assessment
and habilitation, offer informational counselling for parents regarding the audiological
management of their child and provide professional development and education for
teachers and other specialist staff employed at the Centre.
Occupational therapists (OT) look at a child’s play, their gross and fine motor coordination,
their ability to process sensory information and their self-help skills. OTs in the Chatterbox
program plan and supervise set activities in the classroom setting as well as in the OT gym.
Psychologists formally assess each child’s developmental level, cognitive ability and adaptive
behaviour. They are the first member of our team that meets new families as they enter the
Chatterbox program and assist them to come to terms with the issues surrounding their child’s
hearing-impairment.
The popularity of this program
can be attributed to the work of
the outstanding team standing
behind Chatterbox.
Teacher
Assistants
Teacher assistants support the
playgroup leader. They also work as
therapy assistants for the individual
language and listening sessions.
Staff Mentoring
Our local mentor for the American based AG Bell Academy in the USA was once again Pia
Leeming. Pia continued to mentor staff in becoming Certified Listening and Spoken Language
Specialists (AV Therapists). This has proved to be a very successful approach to getting Certified
AV Therapists into our program. In 2011 we could boast of having four out of the five certified AV
Therapists in WA working in our program. This number will hopefully increase to six in 2012 as
two more therapists sit the exam.
Page 14 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 15

Programs and Services
Hearing Impairment
Our Programs
Individual Therapy: A vital part of the Chatterbox
program is the individual therapy sessions our
children complete to develop their listening and
speaking skills. These sessions, run by an AV
Therapist, are a vital part of the program as they
are individualised for every child’s particular needs.
One of the anticipated outcomes of the program
is showing parents how to become the primary
facilitators of their child’s oral language development.
The AV Therapist guides parents through training and
demonstration, encouraging them to learn to speak
through listening to natural sounding speech. Correct
spoken models of language are crucial to teaching the
child to monitor vocalisations. Visual cues are
not encouraged.
Ongoing monitoring and evaluation of speech,
listening and comprehension skills is integral to
the child’s progress and is carried out regularly.
OT Gym: OT with children underlines that a child’s
play is actually “work”. To this end, the Chatterbox
children had regular use of the OT Gym. Here they
explored obstacle courses, jumped on trampolines,
threw bean bags, scooted around on scooter boards
and flew down the flying fox.
Parent Education: Parent education continued to
be an integral part of the Chatterbox Playgroups with
psychologists, OTs and AV Therapists all coming on
board to present Parent Education Seminars with the
families. Some of the topics covered were instigated
by the team, but on many occasions, the team was
happy to cover topics requested by the families
themselves.
2011 topics included (but were
not limited to) the following:
• Parent-child attachment,
interaction and behaviour
• Sensory skills and fine and
gross motor development
• Listening skill development
• How to get your child talking
• FM systems
• Hearing aids and
cochlear implants
• The importance of play
Chatterbox Playgroups: In 2011 there were six
groups of Chatterbox Playgroup, up from four groups
in 2010. Each group was run by speech pathologists
who organised many wonderful activities and themes
to ensure the children and families were stimulated
in their play, speech, listening and language skills.
Page 16 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 17

Programs and Services
Hearing Impairment
School Support Program
Once again we experienced growth in our School
Support Program with 44 children enrolled over the
seven participating schools. We also said goodbye to
two of our senior school students. Leanne Pickering
and Tom Roxburgh both graduated this year.
Schools in the School Support
Program in 2011 included:
• Mel Maria Catholic Primary School
• Newman College
• Servite College
• St Brigid’s College
• St Luke’s Catholic Primary School
• St Pius Catholic Primary School
• St Stephen’s School
Apart from graduations,
2011 was a big year for
many of our children as we
saw them achieve success
through a number of
academic and citizenship
awards offered at the their
respective schools. To
all our students, winners
and graduates, we say
congratulations and good
luck next year.
Graduating students
Tom and Leanne with TSH
Notetaker Min Lemmon
Awards and recognition weren’t just for the students
this year though. Karole Marshall, Teacher of the Deaf,
was nominated for the prestigious Excellence in Teaching
award from NEiTA. NEiTA (National Excellence in Teaching
Awards) was formed by the Australian Scholarships Group
(ASG) in 1994 to conduct a program of national awards
honouring exemplary teachers in Australian schools
and early childhood centres.
These awards promote public recognition of those
teachers whose inspirational approach to education
stimulates student learning. We congratulate Karole
Marshall on this great achievement.
Award
Year 9 Service
Learning Award
Service Colours
Year 10 Religious
Education (Support)
Academic Award
Year 11 Geography 2AB
Academic Award
Year 11 Service
Learning Award
Saint Juliana Medallion
Service Colours
Sports Colours
Winner
Jennifer Lang
Katie Little
Ellin Lynch
Clear Speech Awards
The 23rd Annual Clear Speech
Awards was held on the 27th
of August 2011 with over 24
participants from across our
seven participating schools.
This always proves to be a popular
event, and 2011 did not disappoint
with many memorable moments.
Clear Speech gives our school
aged children the opportunity
to develop their oral language
skills to become confident
public speakers.
With each year, the standard of
presentations gets better and
this year was no exception.
Loud Shirt Day
Loud Shirt Day is always a
big fundraiser and a lot of fun
for the schools and businesses
that get involved.
Jordan Fulgaro, Category
2 Winner and Enrico Owen,
Category 1 and Overall
Winner with their plaques.
Maya Billington was awarded
Most Improved.
Mel Maria’s tie-dyed t-shirts for Loud Shirt Day looked fantastic!
Award
Category 1 and
Overall Winner
Category 2 Winner
Most Improved
Junior
Encouragement
Winner
Winner
Enrico Owen
(Newman College)
Jordan Fulgaro
(Mel Maria Catholic
Primary School)
Maya Billington (St Luke’s
Catholic Primary School)
Nena Mardania
(St Stephen’s School)
This event also provides the opportunity for our
School Support Program to be highlighted in our
students’ schools, thus bringing recognition and
appreciation to our students and staff from the
wider school community.
Schools in our School Support Program network
often do something special to mark this day and
2011 was no different. For a gold coin donation,
students at St Stephen’s School and Newman
College both held “Wear Your Loudest Shirt” day.
Newman College also held a colouring competition
for their Junior school (Pre-primary – Year 2).
Mel Maria also celebrated the day with a special
event – students raised money by tie-dying t-shirts.
You can read more about the fundraising efforts
of Loud Shirt Day later in this report.
Page 18 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 19

Programs and Services
Speech and Language Program (Talkabout)
Overview
2011 saw a dramatic increase in numbers in our
Talkabout program.
Talkabout caters for children aged
18 months to six years of age who
experience speech and language
difficulties.
This year 191 places were filled, an increase of over 60
children from our 2010 enrolments. Individual tutoring
was also available to all students exiting our program
into mainstream Year 1 classes. In 2011, 16 children
took up this offer for one-on-one tutoring.
Programs
The Talkabout program consists of four separate and
individual programs collectively referred to as Talkabout.
The children in each of the four programs are overseen
by a classroom teacher (an Early Childhood Teacher with
a speech pathology background), a teacher assistant,
speech pathologist, occupational therapist, psychologist,
audiologist and a Family Liaison Officer. There is a natural
progression of skills between these programs, but, while
being complimentary, are not prerequisites.
Talkabout 2 and
Talkabout 3 – Playgroup
For the youngest members of our program, playgroup is
offered once a week for a couple of hours with a parent
or guardian. Playgroup borrows extensively from the
Hanen Centre’s It Takes Two to Talk guidelines in its
parent education courses.
2011 Parent Information Night Topics
Playgroup
Term 1 – Hanen Strategies (It Takes Two to Talk)
Term 2 – Semantics
Term 3 – Playgroup learning journey
(Including OT gym)
Term 4 – Sharing books and hearing
through literature.
Starting in Talkabout 2 there is a strong focus on parent
education. Each week, during their session, parents are
privy to talks from TSH staff. These speakers talk on
aspects of language disorders / delays and explain
how parents can facilitate better listening.
Workshops, parent education evenings and individual
family sessions are also organised by our psychologist.
Talkabout 4 – Kindergarten
This year we had 57 children enrolled in our kindergarten
program. Children at this age attend TSH one full day
per week but are encouraged to attend their mainstream
kindergarten as well.
This duality puts our children in a unique position. They are
exposed to a mainstream school environment with peers
with strong language skills, and are then able to practice
their own communication skills in a safe, non-threatening
environment on other days. It is the only known program
that encompasses individual therapy and the child’s own
school environment at the same time.
2011 Parent Information Evenings
Talkabout 4 – Kindergarten
• The importance of play
• Developing narrative skills
• Introducing the OT gym and
developing gross motor skills
• Semantics and grammar development
• iPad apps
• Steve Biddulph – Raising Boys (DVD session)
Again, parent education evenings continued with many
diverse themes looked at during the year. In 2011 there
were six main information sessions run at the Centre,
but a number of shorter sessions were run in the
afternoons prior to pick up time. These included
topics such as semantics, comprehension,
phonological awareness and narrative.
Talkabout 5 – Pre-Primary
Our 39 pre-primary children attended our Centre two
days a week while attending their own school on the
other three days. We moved towards literacy and peer
acceptance and the program is curriculum compliant,
meaning it is different to other early intervention
programs because it uses early childhood pedagogy
as its base rather than being therapy based.
Synthetic phonics (popularised by American Jim Rose)
underpins the curriculum of Talkabout 5. By the end of
the year, our children were introduced to the Dandelion
Readers, a synthetic phonics emergent reader set.
Parent education evenings continued into this year as well.
Transition to Year 1 talks were conducted in Term 4. This
included OT, parent support, psychology, speech pathology,
audiology and classroom strategies (teachers). Parents were
provided with a transition pack that included a number of
ideas and games to support development in phonological
awareness, language and fine and gross motor skills.
2011 Parent Information Evenings
Talkabout 5 – Pre-Primary
• Introducing the OT Gym and
developing gross motor skills
• Early reading skills
• iPad apps
• Steve Biddulph – Raising Boys (DVD session)
Talkabout 5 children also had access to a number
of short sessions which were run in the afternoons
prior to pick up time. These included sessions on
semantics, comprehension, phonological awareness
and narrative.
Page 20 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 21

Programs and Services
Speech and Language Program (Talkabout)
Programs and Services
Audiology
Noteworthy Events through 2011
Other noteworthy events run by the Talkabout
team in 2011 included the highly successful
siblings’ gym session. Siblings of enrolled
children were able to attend sessions in the
OT Gym for a week in October.
We also saw the installation of interactive
white boards in our classrooms. This was
much appreciated by our teachers, as was
the Mainstream Teacher Professional
Workshop which they participated in.
The My Musical Day CD was launched and
a Teddy Bear Hospital rounded out the
special events for 2011.
Award Winners
Two of our teachers were nominated for the
prestigious Excellence in Teaching award
from NEiTA. NEiTA (National Excellence in
Teaching Awards) was formed by the Australian
Scholarships Group (ASG) in 1994 to conduct
a program of national awards honouring
exemplary teachers in Australian schools and
early childhood centres. These awards promote
public recognition of those teachers whose
inspirational approach to education stimulates
student learning. We congratulate Di McClean
and Jenny Giddy for their achievements.
Jenny Giddy was also nominated for the Early
Childhood Educator of the Year award from the
National Childcare Accreditation Council. This
award recognises professionals, who continually
perform at a high level of skill in their particular
role; who seek to continually improve upon their
knowledge, skills, performance and overall
service; and who also make leading contributions
to achieving “exceptional” experiences and
outcomes for children and families.
Molly Meldrum gives the My Musical Day CD the thumbs up at the
Telethon Weekend.
Audiology Services
Branding
In keeping with the overall redesign of the Centre, the
Audiology department also underwent a name change.
The department was renamed “Audiology Services” from
its previous title “Ear Health Services”. We believe this
new name is a better fit as it encompasses the holistic
nature of the department rather than focusing on just
one aspect.
Staffing
This year has seen exponential growth within the
Audiology department.
2011 saw the expansion of the Earbus program. As two
new programs (Metro South and the Pilbara region)
came on board, our staffing levels had to change to
meet demand. However, it was not just in this program
that we saw growth. The newborn screening program
also saw growth, as did our general administration.
Newborn Screening and Administration
Ingrid Brune, the new Administrative and Reception
Officer, joined the team in February 2011. Also during
the first quarter, Gabby O’Keefe, in the capacity of full
time audiologist for both private assessments as well
as the Talkabout program, began.
Lara Shur (Manager, Audiology Services), Carl Chase
(Senior Audiologist – full time), Viv Raiter (Diagnostic
Audiologist) and Rachel Clack (Audiologist) continued
to provide excellent client service. Philippa Hatch
returned from maternity leave in a part time capacity.
The WA Infant Screening for Hearing Program (WISH)
also saw a modest increase in babies being screened.
This equated to elevated staffing numbers.
In addition to our usual twelve screeners, 2011 saw three
relief screener positions filled by Sharon Cherney, Louise
Panneck and Linda Rudman. Alicia Watson moved from
a relief screener position to that of screener at Attadale
Private Hospital while Darryan Mitchell, Esther Hudson
and Suzy Nicholson left the program, at which time Linda
Allen (Bunbury) and Ros Lander joined the team.
Rounding out the staff changes for the WISH program:
Kelly Hodgkinson reduced her hours of work allowing
for Jane Lambert to join in a job share arrangement.
Page 22 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 23

Programs and Services
Audiology
Earbus
The expanded Earbus program necessitated the
most staff changes. One of these changes was the
newly created role of Clinical Liaison Officer responsible
for overseeing the day-to-day operations of the Earbus
program and maintaining clinical standards across all
buses. This role went to Dee Parker (May 2011).
Bronwen Holland joined the team as our South West
Earbus screener in May 2011.
Also in May, Anne O’Leary moved from her position on
the Metro East bus to take on the challenging role of
coordinating and implementing the inaugural Pilbara
Earbus. This involved relocation to the North-West
for her, as well as taking on the travel this new route
entailed. A custom-made 4WD Earbus was fitted out
for the harsh North-West conditions and on occasion,
Anne would call the bus “home” as she visited remote
communities with no other available accommodation.
Jane Matthews and Veronica Caporn joined TSH at
the beginning of the year as Earbus screeners on the
South East Metro service. Veronica later vacated that
position, taking on instead the role of ALO (Aboriginal
Liaison Officer) for the Metro and South West buses.
Her previous role was re-advertised and Carol Yarran
joined the team in the second half of 2011.
2011 closed with the commencement of John De Satge
as ALO for the Pilbara program.
Educational and Clinical
Audiological Services
Cochlear Kids: Our cochlear implant program,
Cochlear Kids, takes hearing-impaired children and
their families from identification to post-surgical therapy
in one streamlined program. In 2011, ten children were
identified as viable candidates for a cochlear implant,
three of which were bilateral implants.
This program is offered to all children enrolled in TSH
as well as to international clients who wish to access the
program privately. The program operates in partnership
with Ear, Nose and Throat (ENT) surgeon Ian Wallace.
In addition to Dr Wallace, audiologists from TSH work
closely with ENT surgeons at Princess Margaret Hospital
for Children and Fremantle Hospital for families accessing
public funding.
In 2011 our Senior Audiologist, Carl Chase, attended the
11th International Cochlear Implant conference in the US.
On his return he was able to share the knowledge gained
at the conference with the rest of the TSH staff to aid with
program development.
Hearing Impaired Program: Children attending our
preschool hearing-impaired program or one of our seven
outpost schools continued to receive audiological services
at the Centre. These services included regular hearing
assessments and middle ear checks; cochlear implant
services (if applicable); monitoring of hearing aids,
cochlear implants, FM systems and sound field equipment.
In addition to these services, this year our outpost schools
also received a full evaluation of the acoustic environment
taking place at school. This information was provided to the
schools to assist them in managing the environment that
hearing impaired children are in.
Our audiologists were in contact with many families
throughout the year and remain an integral part in
the counselling and case management of children
with complex hearing needs and the provision of
expert audiological advice and support to families,
teachers and external agencies.
Australian Hearing: Once again Australian Hearing
kept up its regime of visiting the Centre on a weekly
basis. These visits, supported by TSH audiologists,
allowed for co-operative assessment and management
of the hearing-impaired children in our programs. Our
audiologists assisted the Australian Hearing staff with
testing and case conferenced each child.
Tympanometry Clinics: In 2011 our practice of regularly
checking the children enrolled in our Speech and Language
program with on-site tympanometry clinics took a different
form. For the first time, these services were offered in the
classroom environment (where appropriate). This allowed
for teachers to have immediate knowledge of any children
in their care who may have been experiencing hearing
difficulties.
Despite its altered structure, these clinics still played the
same role – to facilitate the early detection of middle ear
pathology and to refer children for medical intervention
when appropriate.
Private Audiology Services: The private audiological
services provided by the Centre to children not enrolled
in any of our programs continued to gain momentum
throughout 2011. Our audiologists provide comprehensive
hearing tests and provide audiological case management
to children with complex hearing needs and to those with
additional disabilities, regardless of their enrolment status
at TSH. In 2011, a sharp increase in private audiological
services offered at TSH was recorded.
Masters of Clinical Audiology: As part of the
University of Western Australia’s (UWA) Masters
of Clinical Audiology award, our audiologists once
again acted as clinical supervisors to students
undertaking their practicum at the Centre. This has
proved a very successful relationship for both TSH
and UWA with some students returning to work for
TSH upon graduation.
Private Audiological Services offered
in 2011 included:
• Full hearing assessment
• Tympanometry testing
• Private electro-physiological testing
Page 24 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 25

Programs and Services
Audiology
The Earbus Program (Mobile Ear Clinics)
This year our Earbus program expanded to include
services in the eastern metropolitan, southern
metropolitan, South-West and Pilbara (North-West)
regions. Over 3191 Aboriginal and Torres Strait Islander
children were screened across the expanded Earbus
program. This was up from just over 2621 in 2010. 1962
children were seen in the Perth metropolitan area (this
number includes the East region, Fremantle to Mandurah
and outreach to Northam), 682 children were seen across
the South-West of WA and 546 children were seen in the
Pilbara region (from June – December 2011). Of these
children, 5099 services were received in the same period.
For all children who do not pass the hearing or ear check
screening, there is a medical team waiting to give follow
The Earbus team, including Chairman of the Board John Baillie, with special guest
Diane Watson, wife of Chevron CEO John Watson. Mrs Watson visited TSH to learn
more about the Earbus program, of which Chevron is a major supporter.
up treatment. Dr Modupe Adeleke and Tahlia Kinnane
(Registered Nurse) worked in the metropolitan area for the
first half of 2011 and then transferred to the Pilbara region
when that service began operation in May. Dr Adeleke also
assisted in the Metro South route where required.
Children who required more specialised attention than that
offered by the GP services were referred to Professor Harvey
Coates (for children in the metropolitan area) at a monthly
clinic held at the Swan District Hospital. After June however,
Professor Coates retired from the Earbus program in both
the Metro and South-West regions. Services in the South-
West were continued by Dr Latief Kadim while those
in the metropolitan area were undertaken by a choice of
either Fremantle Hospital or Princess Margaret Hospital
for Children under the guidance of Professor Gunesh Rajan.
Professor Rajan is also an invaluable member of the
Ear, Nose and Throat team who provide services to
children across the program, including those children
residing in the North-West. Other members of this
team include Dr Jafri Kuthubutheen and Dr Rupan
Banga (Fellow) who joined the team in the second
half of the year.
WISH (WA Infant Screening
for Hearing) Program
The WISH program continued to offer hearing
screening for newborn babies at seven private
hospitals in Perth and the South-West during 2011.
This year the uptake rate for screening increased
from 67% in 2010 to 69% which equates to 6527
babies screened in 2011 (6322 were recorded for
2010). From these babies, 29 were referred for
diagnostic testing with ten children found to have
a permanent hearing loss in one or both ears.
The seven private hospitals in
which our program operates are:
• Attadale Private Hospital
• Glengarry Private Hospital
• Joondalup Health Campus
• Mercy Hospital
• St John of God (Murdoch)
• St John of God (Subiaco)
• St John of God (Bunbury)
Generally the time from the second screen to
diagnosis is between 5 – 10 days and there is
no wait for a diagnostic test as our Diagnostic
Audiologist Viv Raiter continues to be flexible in
accommodating families on an as needs basis.
2011 saw us continuing in our discussions with
midwives in an attempt to raise awareness of the
prevalence of hearing loss in newborns and of the
importance of screening as soon after birth as
possible. This year, to aid this end, we have also
given talks at antenatal and postnatal classes and
launched our newborn hearing DVD highlighting the
importance of early screening for hearing loss for
parents and midwives. This DVD has been screened
at the Audiology Society of WA annual PD day and
has been shown to midwives in each of the private
hospitals in which we operate. TSH has requested
that the DVD be shown in antenatal classes.
Also during 2011 we collaborated with Princess
Margaret Hospital for Children and the WA Newborn
Hearing Screening Committee to advocate for
universal newborn screening for all children
indiscriminate of where they are born. The State
Government finally announced in December that it
would introduce free hearing screening for all babies
in 2012, however, a start date was not announced and
an implementation plan has not been established.
We wait to hear what this will mean for our program.
Our WISH program is an invaluable service that
results in a world-class program of excellence to
the families of WA. Our detection rate of babies
with permanent hearing loss is consistent with
international prevalence rates.
Page 26 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 27

Programs and Services
Audiology
Better Hearing Australia (WA)
2011 was a challenging and rewarding year for
Better Hearing in Western Australia.
The Aural Rehabilitation classes, including Lip Reading,
continued alongside the newly introduced ‘Auslan
Conversation’ classes, for people interested in learning
the basics of sign language. We provided Better Hearing
‘Hearing Help Cards’, Hospital Kits, and other important
resources to many hospitals, audiology clinics, community
groups and members of the public. The national conference
was held in Wagga Wagga (NSW) and proved a successful
platform for the sharing of knowledge and ideas.
A Better Hearing Australia (WA)
Facebook page was also introduced
to encourage users of social media
to interact and provide input to
Better Hearing.
We were lucky to be able to provide complimentary tickets
to a special ballet performance of ‘Cinderella’, for the
hearing impaired. Members of our Lip Reading and SODA
(Social Support of Deaf Adults) were the lucky recipients
of these tickets. We were also ran successful yoga classes
with an interpreter, art classes and various workshops.
Department of Housing chose Better Hearing as their
provider of smoke alarm/detector packs for their hard
of hearing and deaf tenants and we continued to work with
the WA Electoral Commission to provide improved services
for our hearing impaired community at polling booths.
A partnership with Lions Hearing Aid Bank was
established which has already seen some of our
people fitted with aids from the Bank.
BHAWA 2011 Clear Speech Award Winners, Monica Kos and Karina
Carralho with Barry MacKinnon, President Deafness Council.
Better Hearing had a busy but productive Hearing
Awareness Week. We had a booth at the 2 day
Chevron ‘Noise Expo’ in the city, organised the
Clear Speech Awards and held a very successful
Open Day at the Better Hearing premises to
launch the Week.
Our social events included a family picnic, Melbourne
Cup Lunch, Christmas Party at the MAZE, an Open Day
supported by the Town of Cambridge and other small get
togethers which offered an opportunity for members of
our groups to meet and share concerns and experiences
in a supportive environment.
My personal vision for Better Hearing in Western
Australia is for us to raise public awareness and
acceptance of hearing loss within the community,
and to provide improvements to the quality of life
experienced by our deaf and hearing-impaired
people. I also look forward to Better Hearing
encouraging the celebration of the successes
of people with hearing loss, and educating the
wider community on ways to protect their hearing.
In closing, I would like to give my personal ‘thank
you’ to the Better Hearing Australia WA Board
members, our volunteers and groups for their
support during 2011.
Julie Edmonds
Manager - Better Hearing Australia WA
Vice President - Deafness Council WA
Members of SODA at their Christmas function at BHAWA.
Page 28 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 29

School Performance Information
School Annual Report 2011
Background
Established in 1967, the Telethon Speech & Hearing
Centre in Perth, Western Australia, is a non-profit
organisation that assists speech, language and hearing
impaired children with listening, speaking and literacy.
Telethon Speech & Hearing was originally founded by
parents to provide a high quality option for families
who wanted their children to use spoken language.
Underpinned by the core values of excellence, passion,
respect, commitment, professionalism and innovation,
the Centre’s undertaking was to teach children to listen
and speak.
Our Vision
Our vision is to be a world-class provider of programs
and services for families who have children with
speech and hearing needs.
Our Mission
Our mission is to support families who have children
with speech and hearing needs.
Our Values
At Telethon Speech & Hearing Centre we:
• Nurture relationships
• Collaborate to improve
• Are accountable for our actions
These values enable us to build upon the historical roots
of our organisation which are grounded in high parental
involvement; innovation and technology; and highly skilled
staff who partner with parents to promote spoken language
in the home and community.
These values are the “way we do things” at Telethon
Speech & Hearing. The values are deliberately listed in
rank order. Nurturing relationships is pivotal to enabling
greater collaboration and collaboration enables mutual
accountability for results.
Spending time with families, staff and stakeholders
enables us to build relationships based on mutual trust
and the ability to see the world from another viewpoint.
Strong relationships provide the platform for staff,
families and stakeholders to work collaboratively
together to grow, enquire and learn.
School Sector
Independent
Co-educational or single sex
Co-educational
Year Levels Offered
Pre-Kindergarten to Year 12
School Address
Telethon Speech & Hearing Centre has nine campuses:
• 36 Dodd Street, Wembley
• 33 Davidson Road, Attadale
• 25 Evershed Street, Myaree
• 216 Empire Avenue, Churchlands
• 134 Cape Street, Tuart Hill
• 17 Duffy Terrace, Woodvale
• Cnr Ley Street and Cloister Avenue, Manning
Total Enrolments
Telethon Speech & Hearing Centre is a co-educational
school with 180 enrolments in 2011.
Distinctive Curriculum Offerings
(i) Speech Language Campus
The Centre runs playgroup, kindergarten and
pre-primary programs for students with
speech-language impairments at its Wembley
campus overlooking the beautiful Lake Monger.
The early childhood school cultivates
a vibrant, interactive environment rich
in dynamic pedagogy, personalised
learning experiences and innovative
approaches to education.
A recognised leader in the field of speech-language,
there is a school commitment to small class sizes
and a high level of specialist participation. Students
access professional support from Speech Pathologists,
Occupational Therapists, Psychologists, Audiologists,
Librarians, Early Childhood Teachers and Special
Education Assistants. In addition the school operates
an extensive parent information program which provides
support, guidance and encouragement to assist in the
transitioning of students into mainstream schools.
• 50 St Stephen’s Crescent, Tapping
Page 30 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 31

School Performance Information
School Annual Report 2011
(ii)
Hearing Impairment Campuses
The Centre’s School Support Programs, for students from
kindergarten up to Year 12 with hearing impairments, are
delivered in 8 mainstream private school locations across
metropolitan Perth. In each school, our support program
is staffed by an outstanding interdisciplinary team of
professionals to ensure children have the highest level
of specialist assistance and advice.
Our multidisciplinary team includes Teachers of the
Deaf, Psychologists, Speech Pathologists, Notetakers,
Educational Assistants and Audiologists who demonstrate
the principles of professional collaboration and exemplary
instructional practice. Children have full access to the
school curriculum in each location and may graduate to
a full range of post-school options including TAFE,
University, VET and other options.
(iii) Other Services
The school works in partnership with other services at the
Centre including an early intervention program for hearing
impaired students, an audiology department and outreach
program to provide a world-class service for our students.
Professional Engagement
(i) Staff Attendance – Teachers
During 2011, average daily attendance rate of
teachers was 97.5%.
(ii)
Staff Retention
Number of staff
Number of these
staff retained in
the following year
43 41 95
% retention rate
From the end of 2011 95% of staff were retained for
2011. Of staff who left during 2011:
(iii)
• 1 accepted a promotional position in
another school system
• 1 took up a position for another year
Category
Teacher Qualifications
Doctorate or higher 0
Masters 8
Postgraduate Diploma 5
Bachelor Degree 11
Diploma 6
Certificate 3
Number of staff
(iv)
Total number
of staff
Professional Learning and Expenditure
Total expenditure
on teacher PD as
recorded in the
budget
43 $28 698 $667
Average
expenditure
on PD per
teacher
The participation of staff in different professional
development activities during 2011 was 100%. The delivery
of special education services to students is the central aim
of staff development and achieved through professional
communities, curriculum development, formal professional
learning opportunities, journal studies and workshops.
Student Attendance
Students at Telethon Speech & Hearing Centre
are co-enrolled with mainstream schools. Student
attendance is tracked by the mainstream school
according to each individual school’s policies. The
school informs Telethon Speech & Hearing Centre
if any co-enrolled student is absent. The mainstream
school and Telethon Speech & Hearing Centre
Teacher of the Deaf work together to follow up
on any unexplained absences and record them
using the mainstream school’s attendance register.
Student Outcomes
(i)
Post-School Destinations – Outcomes for
Year 12 cohort 2011
Outcomes for
Year 12 Cohort
Secondary graduation 100%
WACE certificate 50%
Employment 50%
Percentage of
students
(ii) NAPLAN Results for Years 3,5,7 and 9 in 2011
Telethon Speech & Hearing does not meet the reporting
threshold for ACARA.
Please see the ACARA website at www.myschool.edu.au
for further information.
Family Feedback Survey Summary
All families of children enrolled in the Telethon Speech
& Hearing educational programs in 2011 were invited to
complete the Family Survey.
Responses to the survey were anonymous with separate
questionnaires provided to families for each of the
programs. An online survey format was introduced
in 2011. A paper based copy was also made available.
Parents were asked to read a number of statements related
to their child’s educational program, provision of specialist
services and provision of administrative services. Parents
were requested to indicate the level of agreement with the
statement using a 5 point-rating scales (5 = strongly agree,
4 = agree, 3 = neutral, 2 = disagree, 1 = strongly disagree).
Open-ended items were also included in the questionnaires
so that parents were able to provide their comments and
suggestions.
Page 32 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 33

School Performance Information
School Annual Report 2011
Categorising Parent Responses
Mean rating scores were calculated for the rating scale
items. To aid in the interpretation of parent responses the
following categorisation of parent responses were used.
• Mean scores between 4 and 5 indicates high
level agreement.
• Mean scores between 3 and 4 indicates
moderate level agreement.
• Mean scores between 2 and 3 indicates neutral
or low level agreement/disagreement.
• Mean scores between 1 and 2 indicates
moderate level disagreement.
• Mean scores between 0 and 1 indicates
high level disagreement.
Response Rates
Table 1 presents the survey response rates 2008-2011.
There was a remarkable increase in the response rates
in 2011. Most families completed the survey online.
Table 1. The Survey Response Rates (Percentages)
Programs 2008 2009 2010 2011
Chatterbox 52 37 26.9 61.1
Outpost 47 38 14.6 57.1
Talkabout 50 34 32.3 55.8
Overall 54 35 27.8 58.8
Overall Program Results
Table 2 provides the mean level of agreement with
statements related to each of the educational programs
2008-2011. The level of satisfaction remained very high
in 2011 for Chatterbox and Talkabout. Although the level
of satisfaction slightly decreased for Outpost, the overall
satisfactory level remained high. The results indicated that
overall families were highly satisfied with the service and
the staff, the program was meeting their child’s needs and
they were impressed with staff attributes.
Parents were overwhelmingly
grateful for the support for
the Centre and its staff.
The open-ended responses supported the quantitative
results, demonstrated by the positive comments provided.
Every suggestion and comment for improvement was
carefully examined by the program staff, and each
program team has undertaken the initiatives as a result.
Table 2. Mean rating Scores
Chatterbox Outpost Talkabout
Statements 2008 2009 2010 2011 2008 2009 2010 2011 2008 2009 2010 2011
1. The program
is meeting my
child’s needs.
2. I understand
what the
program is doing
for my child.
3. The staff in
the program are
approachable
and professional.
4. Staff keep
me up to date
with my child’s
progress in the
program.
5. I am happy
with the format
of written
reports from
the program.
4.1 4.2 4.5 4.22 4.6 4.6 4.5 4.09 3.9 4.2 4.4 4.53
4.3 4.8 4.5 4.39 4.7 4.4 4.5 4.35 4.7 4.3 4.5 4.56
4.8 4.8 4.9 4.78 4.9 4.8 4.6 4.35 4.7 4.6 4.9 4.80
3.9 3.8 4.2 4.39 4.4 4.6 4.5 3.87 3.8 3.8 4.3 4.35
3.9 4.2 - - 4.8 4.6 4.6 4.04 4.0 3.9 4.6 4.33
Page 34 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 35

Fundraising and Public
Relations Report
Overview
This year $625,602 was raised
from various special events and
donations (excluding grants
received for operating and
non-operating activities).
We are grateful for the generosity and support of
numerous benefactors, foundations, donors and
volunteers who assist Telethon Speech & Hearing
in raising much needed funds for all its programs
and services.
Gourmet Quiz Night – 12 April 2011
A full house of over 170 people packed the Leederville
Town Hall for the Centre’s inaugural Gourmet Quiz Night.
Andrea Burns was the MC and Quiz Master for the
evening and delivered five rounds of challenging
questions. Peter Lawrence of Paxton Hoad conducted
a lively charity auction which raised more than $5,000.
Our thanks go to Shaaron Elliot, our guest speaker, who
gave a warm and honest account of her journey through
the Talkabout program with her daughter Abbey.
We also acknowledge the hard work of the Parent
Committee for its contribution to making the
night a success.
Artitude by Audi – 6 August 2011
The 12th annual Artitude by Audi was once again held
at the Astral Ballroom in the Burswood Entertainment
Complex. The event proved to be a fun and successful
night for all who attended.
Artitude guest speaker, Jack Treby, has been with TSH
since he was a toddler.
Our event sponsors also make a significant contribution,
and we would also like to acknowledge the invaluable
support of Advans Exhibition Services, Clairault, Gage
Roads Brewing Company, Oceans Estate, Staging
Connections, The West Australian and Worldwide
Online Printing – West Perth.
from Skywest and Hawaiian, and a Masterchef VIP
Group Dining Experience from Fraser’s Restaurant.
A highlight of the Charity Auction by Mack Hall was an
Australian South Sea Pearl Bespoke Jewellery Creation
by Rohan Jewellery. Other items featured in the Charity
Auction were donated by the Audi Centre Perth; Ayana
Resort - Bali; Absolute Cosmetic Medicine; Floreat
World of Travel; Wayne Stubbs and Heyder & Shears;
Natalie Trott of Function Concepts; Boatwest Charters
and Trilogy Furniture.
The Lucky Sip proved popular once again with all
tickets selling out. This event would not have been
possible without the support of 120 wineries from
Western Australia and interstate. We thank
Ray Jordan for his assistance.
Finally, we thank the Planning Committee members
for their commitment and dedication and all volunteers,
including the team from Bunnings, for helping to make
the event and exhibition a great success.
Punters preparing to test their knowledge at the Gourmet Quiz Night.
Corporate sponsorship underpins the success of
Artitude and as such we would like to acknowledge
the longstanding and generous support of naming
sponsor, Audi Centre Perth, and top tier sponsors
Australian Capital Equity, AMP Foundation, Box
Magazine, Burswood Entertainment Complex,
JVA Financial Services, Gibbscorp, Perron Group
and vividwireless.
This year the exhibition featured 173 artworks produced
by artists from Perth’s leading galleries and a select
group of independent local artists. Norah Ohrt of Perth
Galleries and Bonhams curated a selection of collectible
art in the Artitude exhibition.
Two highly successful auctions were held on the night
– the Charity Auction and the Silent Auction. The Silent
Auction was well supported by numerous sponsors
and donors. Highlights were Dior watches from
Blennerhassett Fine Jewellers, a Broome Getaway
Winners of the 2011 Artitude by
Audi Art Awards were:
• Open Category, sponsored by Australian
Capital Equity – Rachel Coad, “Paper
on Boy”, acquired by a private collector.
• Emerging Artist Category, sponsored by
vividwireless – Jeanette Sangen, “Splitting
Image”, acquired by Kerry Stokes collection.
Page 36 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 37

Fundraising and Public
Relations Report
Entertainment on the day was provided by comedian
John Robertson, while Paul Higginbotham, CEO of
TSH, was a guest speaker.
A fun day was had by all the 26 teams who took part.
We would like to acknowledge all our
event sponsors, especially:
• Royal Perth Golf Club
• Clairault
• Gage Roads Brewing Company
Charity Golf Day – 14 October 2011
The annual Charity Golf Day at Royal Perth Golf Club
was organised by Malcolm Purcell of Pride Projects,
a long-standing and loyal supporter of Telethon
Speech & Hearing’s special events.
The day included a charity auction by David Lynch
of Peard West Coast and included items donated
from Clairault, Blennerhassett Fine Jewellers,
Parker & Co., and Seashells Hospitality Group.
Hole sponsors included:
• Abacus Project Services
• Centurion
• Greg Rowe & Associates
• Oldfield Knott Architects Pty Ltd
• Perkins Builders
• Primewest Funds Ltd
• Pride Projects
• Satterley Property Group
Without their loyal and generous support
the day would not have been a success.
The 12th annual Artitude by Audi, held at the Astral
Ballroom in the Burswood Entertainment Complex.
Page 38 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 39

Fundraising and Public
Relations Report
National Loud Shirt Day – 21 October 2011
Loud Shirt Day is an annual fundraising and awareness
campaign for Telethon Speech & Hearing in Western
Australia.
On Loud Shirt Day more than 50,000 Western Australians
wore their support for deaf children by wearing brightly
coloured clothes and raising funds for TSH’s early
intervention program.
The most successful primary schools in raising funds
were Mel Maria Catholic Primary School, Newman
College and St Stephen’s School (Carramar).
Organisations that made significant contributions
were Fortescue Metals Group, One For the Road,
United Community and Moly Mines.
Marketing and Media
There was extensive marketing and media activity
throughout 2011. Melissa Mattioli, Marketing and
Communications Officer, skillfully completed the
process of rebranding the Centre with a brand
new logo and design theme launched.
As part of the rebranding of TSH, Melissa also
began a revamp of the TSH website. Part of this
revamp was revising the site content, which
included a content review and edit, in which
Gerri Keppler assisted. The new site will
go live in early 2012.
Melissa was also instrumental in producing an eight
minute Newborn Hearing Screening DVD to be used
as an educational tool for parents and midwives.
The DVD outlines the importance of newborn
screening to detect hearing problems. It has
already been screened at the Audiology Society
of WA annual PD day and has been shown to midwives
in each of the private hospitals in which we operate.
TSH appeared frequently in state and community
newspapers, showcasing various achievements
throughout the year. Key staff members also
engaged in radio interviews on topics such
as Indigenous ear health and our expanded
Earbus program.
A special television appearance on Today
Tonight profiled the Centre’s speech and
language program. Other television coverage
came with community service announcements
aired during the Telethon Weekend.
Government and
Stakeholder Relations
Sarah Seymour joined TSH in 2011 in the newly created
position of Stakeholder Relations. This role was set
up to begin the process of establishing cooperative
relationships with key interest groups, government
agencies and Members of Parliament for the benefit
of programs and services across the organisation.
Sarah’s background as Electorate Officer for prominent
politicians brings a new set of skills to TSH and sets
her up for success in this new position.
To date Sarah has undertaken the role of exhibition
management for Artitude and coordinator for Loud
Shirt Day.
Grants
2011 proved another successful year for the Grants
team. This year the role of Grant Writer was shared
between existing Grant Writer, Kelly-Anne Day, and
her maternity leave replacement Gerri Keppler.
Gerri’s previous experience as a curriculum writer
for the Singapore High School English syllabus
and managing and working within English tutorial
schools in Perth held her in good stead for the
writing element within this role, as well as within
the later writing and editing work undertaken.
With the seamless transition between the two, funds
were achieved for Chatterbox early intervention, Cochlear
Kids, the Earbus program and Teletherapy. Grants, both
operational and non-operational, were secured from the
following charitable foundations and donors:
Successful Grants 2011
• Apache Energy (Teletherapy)
• Australian Children’s Trust (hearingimpaired
program early intervention)
• Deafness Foundation (Concepts of
Language kits for Chatterbox)
• FRRR Reach (Teletherapy)
• Ian Potter Foundation (Cochlear Kids)
• McCusker Charitable Foundation
(hearing-impaired program early
intervention)
• Perpetual (Earbus GP team)
Significant funds also hit the ground
in 2011 from previously approved,
multiyear grants from Chevron
for the Pilbara Earbus.
By the end of 2011 Kelly-Anne Day was back on board
as the sole Grant Writer for TSH.
Special Projects
Do You Hear What I Hear website: With the return of
Kelly-Anne Day to the role of Grant Writer, Gerri Keppler
moved into the role of Special Projects. Working alongside
Melissa Mattioli, the first project was the restructure and
re-launch of the Do You Hear What I Hear? educational
resource. The previous hardcopy resource, developed
as a hand out kit by the Department of Education and a
team of authors, is now a dynamic website.
Working closely with the original authors of the resource
as well as web designers, Digital Union, this project is set
to be re-launched to the public in 2012.
The fundraising and marketing team thanks TSH’s Board
of Trustees, staff, parent community and the volunteers
for their ongoing support of our special events and
marketing initiatives.
Christine Brancato
Director – Fundraising & Public Relations
Page 40 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 41

Administration
Report
Administration Team
The Administration team consists of a business manager,
accountant, receptionist, IT manager, HR officer, family
liaison, librarian and three other administrative officers.
The team provides services across all departments at
Telethon Speech & Hearing.
A major project for 2011 was refreshing our entire
information delivery systems comprising hardware
Number of employees
and software upgrades. These updates will be
the enabling solutions to support the Centre’s
information needs across all functional nodes
for the foreseeable future. During the life of the
project other business needs have been identified
for the ongoing modernisation of TSH systems.
These business needs are Case Management
software to support our Early Intervention Team,
a business wide intra/extra net and electronic
records management system.
Staff 2011 2010 2009
Full time Part time Casual Full time Part time Casual Full time Part time Casual
Executive 5 1 - 5 2 - 6 2 -
Administration 5 16 - 2 11 - 2 6
Teaching 11 33 6 10 27 - 10 27 -
Specialist 7 10 - 4 7 - 5 8 -
Audiology 9 5 13 2 7 11 1 7 14
Total 37 65 19 23 54 11 24 50 14
Total Employees 121 88 88
Employee Benefits 5,193,369 3,996,743 3,469,494
Total Operating
6,332,428 4,843,331 4,186,352
Expenditure
Percentage of
Total Operating
Expenditure
82% 83% 83%
Brian Lynch
Manager of Business and Finance
Organisational Chart
Program Director
Chatterbox
Wendy Tunbridge
Chatterbox
Individual Therapy
and Playgroup
Program
Cert. AV Therapists
& AV Therapists
Chatterbox
Kindergarten
Cert. AV Therapists
& Teacher Assistant
Specialist Areas
Speech Pathology,
Occupational
Therapy,Psychology
Early Intervention
Program Director
Talkabout
Bridget Pieterse
Talkabout 2
Teachers
& Teacher Assistant
Talkabout 3
Teachers &
Teacher Assistant
Talkabout 4
Teachers &
Teacher Assistants
Talkabout 5
Teachers &
Teacher Assistants
Specialist Areas
Speech Pathology,
Occupational Therapy,
Psychology
Newman
Teachers of the Deaf,
Notetaker & Teacher
Assistant
Board of Trustees
CEO
Paul Higginbotham
Management Team
School Support Administration Ear Health Fundraising & PR
Program Director
School Support
Geoff Reader
Mel Maria
Teachers of the Deaf &
Teacher Assistant
Servite
Notetaker &
Teacher Assistant
St Brigid’s
Teachers of the Deaf &
Teacher Assistant
St Luke’s
Teachers of the Deaf
St Pius
Teachers of the Deaf &
Teacher Assistant
St Stephen’s
Teachers of the Deaf &
Teacher Assistant
Specialist Areas
Speech Pathology,
Occupational Therapy,
Psychology
Manager Business
and Finance
Brian Lynch
Business Management
and Support Services
All streams
Finance and
Administration
Human Resources
Information
Technology
Maintenance/
Cleaning
Manager Ear
Health Services
Lara Shur
Audiologists
Earbus Mobile
Children’s Ear
Clinics
Audiology
Administration
Newborn Hearing
Screening
Cochlear Kids
Cochlear Implant
Program
Private
Audiology Clinic
Better Hearing
Australia (WA)
The appointment of the Principal role in Term 4, 2011 saw a restructure to the TSH organisational chart and executive team.
These changes will be reflected in the 2012 Annual Report.
Director
Fundraising & PR
Christine Brancato
Marketing
Volunteers + Events
Management
Grants Writer
Stakeholder
Relations
Database
Page 42 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 43

Statement of
Financial Position
as at 31 December 2011
Notes
Year ended
31 December 2011
$
Year ended
31 December 2010
$
Current assets
Cash and cash equivalents 2 4,114,219 3,357,436
Trade and other receivables 3 1,190,775 407,234
Total current assets 5,304,994 3,764,670
Financials
Contents
45 Statement of Financial Position
46 Statement of Comprehensive Income
48 Cash Flow Statement
49 Notes to the Financial Statements
57 Trustee’s Declaration
58 Independent Auditor’s Report
59 Auditor Independence Statement
Non-current assets
Buildings in progress 4 1,465,600 138,788
Leasehold buildings and improvements 4 3,810,705 3,928,607
Plant and equipment 4 873,655 445,148
Total non-current assets 6,149,960 4,512,543
Total assets 11,454,954 8,277,213
Current liabilities
Trade and other payables 5 1,226,905 886,545
Provisions 7 586,005 456,561
Total current liabilities 1,812,910 1,343,106
Non-current liabilities
Non-interest bearing liability 6 487,000 487,000
Provisions 7 40,323 38,261
Total non-current liabilities 527,323 525,261
Total liabilities 2,340,233 1,868,367
Net assets 9,114,721 6,408,846
Equity
Retained surplus 6,408,846 4,927,589
Net surplus for the year/period 2,705,875 1,481,257
Total equity 9,114,721 6,408,846
The above Statement of Financial Position should be read in conjunction with the accompanying notes.
Page 44 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 45

Statement of
Comprehensive Income
for the year ended 31 December 2011
Statement of
Comprehensive Income (cont)
for the year ended 31 December 2011
Year ended
31 December 2011
$
Year ended
31 December 2010
$
Operating income
Grants received for operating activities 4,210,401 9,027,694
Fees collected 616,611 565,100
Medical services income 712,858 638,830
Interest income 191,816 90,989
Fundraising events and donations 625,602 522,223
Bequest 58,708 -
Rental Income 248,400 208,956
Other 49,298 34,843
Total operating income 6,713,694 5,088,635
Operating expenses
Audit fees (28,041) (13,041)
Employee benefits (5,193,369) (3,996,743)
Cost of fundraising events (209,776) (242,978)
Insurances (69,648) (62,454)
Resources and consumables (185,003) (161,176)
Repairs and maintenance (80,477) (49,254)
Communications (52,370) (32,635)
Property costs (102,753) (117,487)
Finance costs (24,700) (22,790)
Other (368,291) (144,773)
Total operating expenditure (6,332,428) (4,843,331)
Notes
Year ended
31 December 2011
$
Year ended
31 December 2010
$
Non-operating income
Building appeal fund 2,044,523 367,320
Grants received for non-operating activities 669,321 361,615
Better Hearing Australia (WA) Inc contribution 9 - 979,587
Interest earned on non-operating funds 39,375 45,093
Total non-operating income 2,753,219 1,753,615
Non-operating expenses
Funds expended on non-operating activities (133,139) (75,918)
Transfer to Better Hearing Australia (WA) Inc (9,127) -
Total non-operating expenditure (142,266) (75,918)
Net non-operational surplus 2,610,953 1,677,697
Profit/(Loss) on scale of assets (3,098) (187,695)
Depreciation of fixed assets (283,246) (254,059)
Net income 2,705,875 1,481,257
Other comprehensive income
Total comprehensive income 2,705,875 1,481,257
The above Statement of Comprehensive Income should be read in conjunction with the accompanying notes.
Net operating surplus/(deficit) 381,266 (245,304)
The above Statement of Comprehensive Income should be read in conjunction with the accompanying notes.
Page 46 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 47

Cash Flow
Statement
for the year ended 31 December 2011
Notes to the Financial
Statements
for the year ended 31 December 2011
Notes
Year ended
31 December 2011
$
Year ended
31 December 2010
$
Cash flows from operating activites
Cash receipts from operations 6,118,234 5,012,824
Conditional grants for the Building Appeal Fund 2,044,523 367,320
Conditional grants for non-operating activity 669,321 343,595
Better Hearing Australia (WA) Inc contribution 9 - 979,587
Transfer to Better Hearing Australia (WA) Inc (9,127) -
Cash payments to suppliers, consultants and employees (6,142,409) (4,590,010)
Net cash flows from operating activities 10 2,680,542 2,113,316
Cash flows from investing activities
Construction of new buildings (1,326,812) (242,257)
Additions to existing buildings (17,457) (111,420)
Acquisition of plant and equipment (579,490) (178,862)
Net cash flows used in investing activities (1,923,759) (421,119)
Net increase (decrease) in cash and cash equivalents 756,783 1,692,197
Cash and cash equivalents at the beginning of the financial year 3,357,436 1,665,239
Cash and cash equivalents at the end of the financial year 2 4,114,219 3,357,436
The above Cash Flow Statement should be read in conjunction with the accompanying notes.
1 - Statement of significant
accounting policies
The principal accounting policies adopted in the
preparation of the financial report are set out below.
These policies have been consistently applied to all
periods presented, unless otherwise stated.
(a) Basis of preparation
Compliance with accounting standards
The financial report is a special purpose financial report,
which has been prepared to meet the requirements of
the Board of Trustees to provide information to members
of the Telethon Speech & Hearing Centre for Children WA
(Inc.) (“Centre”).
The Centre is not a reporting entity and is not obliged to
adhere to mandatory reporting requirements of Australian
Accounting Standards and other professional reporting
requirements (UIG Interpretations). Australian Accounting
Standards include Australian equivalents to International
Financial Reporting Standards (AIFRSs) which are required
to be adopted from 1 January 2005 and are therefore
applicable for both financial periods covered in this report.
Notwithstanding the special purpose reporting status
of the Centre, the Board of Trustees have, unless stated
otherwise, followed generally accepted accounting
principles in preparing the results for the year under
consideration and have prepared the financial report
in accordance with all applicable Australian Accounting
Standards and UIG Interpretation except for the following:
• AASB 108 – Accounting Policies, Changes
in Accounting Estimates and Errors
• AASB 132 – Financial Instruments
• AASB 116 – Property, Plant and Equipment
• AASB 127 – Consolidated and Separate
Financial Statements
Adoption of new and revised Accounting Standards
In the current year, the Centre has adopted all of the new
and revised standards and interpretations issued by the
Australian Accounting Standards Board (the AASB) that
are relevant to its operations and effective for the current
annual reporting period. The adoption of these new and
revised Standards and Interpretations has not resulted in
any material changes to the Centre’s accounting policies.
Historical costs
The accounts have been prepared on the basis of
historical costs and except where stated do not
take into account the changing money value or
fair valuations of non-current assets.
Page 48 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 49

Notes to the Financial
Statements (cont)
for the year ended 31 December 2011
Notes to the Financial
Statements (cont)
for the year ended 31 December 2011
(b) Contributions
Contributions towards operating expenditure are
recognised in the income statement as operating income
in the year in which they are received. Contributions to
the Building Appeal Fund are recognised in the income
statement as non-operating income in the year in which the
funds are received or invoiced. Contributions to the Building
Appeal Fund which have been pledged but not received are
disclosed in the note 8 to these financial statements.
Other conditional contributions are recognised in the
income statement as non-operating income in the year
in which the funds are received. Contributions received
and yet to be expended at balance date are recognised in
the balance sheet as a liability. Non-monetary grants of
plant and equipment are recognised at estimated fair
value in the year in which the items are received.
(c) Taxation and Goods and Services Tax
The Centre is an income tax exempt body.
The net amount of goods and services tax recoverable
from or payable to the Australian Taxation Office is
included as a current asset or liability in the balance
sheet. Revenue, expenses and assets are recognised
net of the GST. Trade receivables and payables are
stated with the amount of GST included.
(d) Acquisition of assets and construction
work in progress
All assets acquired including buildings constructed or
under construction and plant and equipment are initially
recorded at their cost of acquisition at the contractual
amount paid and accrued at the date of their acquisition
or construction. In the case of donated assets the fair
value of the asset as at the date of acquisition has been
recognised as the acquisition cost.
(e) Receivables – Note 3
The recoverability of receivables is assessed at balance
date and debts that are known to be uncollectable are
written off.
(f) Leased assets – Note 4
Leases under which the Centre assumes substantially
all the risks and benefits of ownership are classified
as finance leases from which a lease asset and lease
liability equal to the total lease payments are recorded
at the inception of the lease and thereafter reduced by
each lease payment over the term of the lease.
Leases under which the Centre does not assume
any risk are classified as operating leases and all
expenditure is expensed over the term of the lease.
(g) Depreciation
Property, plant and equipment are carried at cost
less accumulated depreciation and impairment losses.
Depreciation is calculated on a straight line basis
to write off the net cost of each item of property,
plant and equipment over its expected useful life
to the Centre. Estimates of remaining useful lives
are made on an annual basis for all assets. The
depreciation rates used for each class of asset
are as follows:
Year ended
31 December
2011
Year ended
31 December
2010
Buildings 33.3 years 33.3 years
Plant and equipment 5 years 5 years
Depreciation is not charged on buildings under construction.
(h) Payables – Note 5
These amounts represent liabilities for goods and
services provided to the Centre prior to the end of the
financial year which are unpaid. Trade payables are
normally settled within 60 days.
(i) Employee entitlements – Note 7
Provision is made for the Centre’s liability for employee
entitlements arising from services rendered by
employees to the reporting date. Employee entitlements
for wages and salaries, annual leave and long service
leave have been measured at amounts expected to be
paid when the liability is settled plus related on-costs.
Long service leave is accrued on a proportional basis
from Year 5, for 10 weeks or 13 weeks entitlement
(in accordance with TSH 2009 Enterprise Bargaining
Agreement) after 10 years of service, plus related on
costs. Contributions made to employee nominated
superannuation funds are charged as expenses
when incurred.
Page 50 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 51

Notes to the Financial
Statements (cont)
for the year ended 31 December 2011
Notes to the Financial
Statements (cont)
for the year ended 31 December 2011
2. Cash and cash equivalents
Year ended
31 December 2011
$
Year ended
31 December 2010
$
Operational cash at bank and in hand 2,597,093 2,853,834
Non-operational cash at bank 1,517,126 503,602
4,114,219 3,357,436
All funds are held in accounts at Bankwest and Westpac.
3. Trade and other receivables
Receivables 237,228 294,773
Receivables for Building Fund 753,140 -
Other receivables 49,965 11,657
Prepayments and deposits 16,709 16,000
1,057,042 322,430
Grants recoverable 133,733 84,804
1,190,775 407,234
Grants recoverable is expenditure incurred prior to receiving the confirmed conditional grant.
4. Non-current assets
Buildings in
progress
$
Leasehold
buildings and
improvements
$
Plant and
equipment
$
Total
$
Year ended 31 December 2011
Opening net book amount 138,788 4,133,508 391,710 -
Additions 1,326,812 111,420 178,861 -
Depreciation charged in previous years - - (29,553) (29,553)
Disposals - - (3,098) (3,098)
Depreciation charge - (135,359) (147,887) (283,246)
Closing net book amount 1,465,600 3,810,705 873,655 6,149,960
At 31 December 2011
Cost 138,788 4,447,946 1,108,162 -
Accumulated depreciation - (519,339) (663,014) -
Net book amount 138,788 3,928,607 445,148 -
Year ended 31 December 2010
Opening net book amount 138,788 4,133,508 391,710 4,533,169
Additions 1,326,812 111,420 178,861 421,118
Transfer on completion - - - -
Disposals - (3,098) (4,143) (3,098)
Depreciation charge - (147,887) (121,280) (283,246)
Closing net book amount 1,465,600 3,810,705 873,655 6,149,960
At 31 December 2010
Cost 138,788 4,447,946 1,108,162 5,694,896
Accumulated depreciation - (519,339) (663,014) (1,182,353)
Net book amount 138,788 3,928,607 445,148 4,512,543
Page 52 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 53

Notes to the Financial
Statements (cont)
for the year ended 31 December 2011
Notes to the Financial
Statements (cont)
for the year ended 31 December 2011
5. Trade and other payables
Year ended
31 December 2011
$
Year ended
31 December 2010
$
Current
Trade payables 585,749 229,804
Trade payables capital projects 12,166 12,166
Conditional contributions received and yet to be expended 325,600 278,663
Superannuation 40,978 87,608
Revenue received in advance 169,166 4,665
Other payables 93,246 46,675
1,226,905 659,581
- -
6. Non interest bearing and subordinated loan
Year ended
31 December 2011
$
Year ended
31 December 2010
$
Hearing Research & Support Foundation (Inc) 487,000 487,000
7. Provisions
Year ended
31 December 2011
$
Year ended
31 December 2010
Current
Annual leave 409,366 321,477
Long service leave 176,639 135,004
586,005 456,561
Non-current
Long service leave 40,323 38,261
8. Contributions pledged to the Building Appeal Fund
Funds pledged to date but due to be received
in future financial periods are as follows:
Year ended
31 December 2011
$
Year ended
31 December 2010
$
Bendat Parent and Community Centre (i) 4,375,675 7,250,000
Total conditional pledges to be received 7,250,000 7,250,000
$
Non interest bearing loan
Current portion - -
Non current portion 487,000 487,000
Total non interest bearing loan 487,000 487,000
The loan from the Hearing Research & Support Foundation
is unsecured, with no fixed term of repayment, interest
free and with no amortisation requirement. There are
no repayments due within the next twelve months.
In addition the Hearing Research & Support Foundation
has provided an unlimited letter of undertaking to one
of the Centre’s grantors that the Foundation would
continue to guarantee financial support to the Centre.
The Bendat Parent and Community Centre, will house
the Library, Ear Health Services, Administration and a
Parenting Support Centre, is currently under construction.
As at year end, funds had been pledged, but were
conditional onreaching specific points in the building
progress of the Bendat Parent and Community
Centre since year end invoices have been raised
totalling $1,518,528 of the pledged amount shown
at 31 December 2011.
Page 54 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 55

Notes to the Financial
Statements (cont)
for the year ended 31 December 2011
Trustee’s
Declaration
9. Better Hearing Australia (WA) Inc
During the financial year ended 31 December 2010, the
constitution of Telethon Speech and Hearing Centre
for Children WA (Inc.) was modified to incorporate the
objectives of Better Hearing Australia (WA) Inc (BHA).
Year ended
31 December 2010
$
Cash 979,587
979,587
10. Reconciliation of net surplus to net cash
received from activities during the period
Year ended
31 December 2011
$
Year ended
31 December 2010
$
Net income 2,705,875 1,481,257
Non cash items
Depreciation and amortisation 283,246 254,049
Loss on sale of fixed assets 3,098 187,695
Changes in assets and liabilities
(Increase)/Decrease in receivables (734,612) (126,904)
Increase/(Decrease) in payables 368,991 242,632
Increase/(Decrease) in provisions 131,504 86,607
Increase/(Decrease) in conditional grants (48,929) (12,020)
Movement in GST (28,631) -
Net cash flow from activities during the year 2,680,542 2,113,316
Page 56 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 57

Independent
Auditor’s Report
Auditor Independence
Statement
Page 58 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 59

How You Can Help
Telethon Speech & Hearing
As you read this report, you will realise the great importance of
the work carried out by the Telethon Speech & Hearing Centre
for Children.
As a non-government organisation and registered charity,
Telethon Speech & Hearing relies heavily on its own fundraising
to supplement funding from various government agencies.
There are a number of ways you can help Telethon Speech
& Hearing:
• Make a donation in the full knowledge that your gift
will be used to the best advantage of the children of
Telethon Speech & Hearing.
• Remember Telethon Speech & Hearing in your will.
Support through bequests and legacies provides
vital assistance for our work.
• Provide pro-bono support for professional services
for a range of projects and events.
• Establish a corporate partnership. Telethon Speech
& Hearing values the support received from the
corporate sector in Western Australia.
• Participate in Workplace Giving, an accredited
Australian Tax Office program that allows employees
to make a donation from their pay and receive an
immediate tax deduction.
• Nominate Telethon Speech & Hearing as a beneficiary
of a corporate golf day or other fundraising initiative.
• Gifts With A Difference—make a donation in lieu
of a gift for birthdays and important milestones.
Acknowledgements
Life members
Julie Simpson (1971)
Les Bond (d) (1972)
Bob Rushford (1972)
George Hankin (1973)
Terry Crommelin (1979)
Graham Pittaway (1981)
Charles Searson (d) (1981)
Diane Harke (1985)
PAST BOARD CHAIRMEN
George Barrett (1985)
Ann Haultain (1988)
Vince McCudden (1988)
Len Blyth (1992)
Mary Shurman (1994)
Jenny Vukman (1995)
Robin Briggs (1995)
James Crossland (1996)
Karen Venard (1998)
Jan Smith (1999)
Nigel Thomas (1999)
Kevin Casey (1999)
Jill Reid (d) (2004)
Kathy Bohn (2010)
Eileen Coppin (2010)
Carolyn Hartz (2010)
1966 - 1972 Mr G Hankin
1994 - 1995 Mr John Broadfoot
1973 - 1975 Mr Charles Searson (d) 1996 - 1997 Dr Nigel Thomas
1976 - 1977 Mr K Brine
1998 - Mr Rob Welsh
1978 - 1982 Mr Charles Searson (d) 1999 - 2000 Mr D Brian Grindrod
1983 - 1984 Mr Ray Ware
2001 - 2004 Mr Paul Riethmuller
1985 - Mr Barry Mackinnon 2005 - Mr John Baillie
1986 - 1993 Dr Nigel Thomas
Contact the Director of Fundraising on 9387 9804
or visit www.tsh.org.au to find out more.
Page 60 Telethon Speech & Hearing 2011 Annual Report Telethon Speech & Hearing 2011 Annual Report Page 61

Telethon Speech & Hearing
Centre for Children WA (Inc)
ABN 73 885 107 614
Registered Charity No:17993
Deductible Gift Recipient
36 Dodd Street, Wembley WA 6014
PO Box 186, Wembley WA 6913
Phone: +61 8 9387 9888
Fax: +61 8 9387 9889
speech@tsh.org.au