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preliminary assessment on reliability of public bus service in kota ...

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Literature Review<br />

• In this paper, the Punctuality Index <strong>of</strong> a <strong>bus</strong><br />

<strong>service</strong> is a factor <strong>in</strong>dicat<strong>in</strong>g the time gap<br />

between scheduled and actual arriv<strong>in</strong>g and<br />

depart<strong>in</strong>g time for a <strong>bus</strong>, or also called the<br />

headway adherence.<br />

• The Traffic Capacity and Quality <strong>of</strong> Service<br />

Manual (TCQSM, 2003) suggests that both<br />

OTP and headway adherence can be used as a<br />

measure <strong>in</strong> <strong>reliability</strong> <strong>in</strong>dicati<strong>on</strong>.

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