market access market access MAR/08/APR

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market access mar/08/apr Late-Breaking News Announcing The Monthly Customer Feedback Survey Winners Management System Certification Response Yields Valuable Prize For Lucky Contestants Congratulations to Brenda Frank from Bemis Manufacturing - the December winner and Rick Linville from Conmet-the January winner of TüVRheinland ® ’s customer feedback survey drawings for the Management System Certification (MSC) Division. Brenda and Rick are proud winners of an elegant TüVRheinland ® clock, which was recently sent to them, compliments of TüVRheinland ® . Providing customer service is critical to the MSC Division of TüVRheinland ® . The customer feedback survey is given to all customers at the completion of their audit and is used to identify the following key points in providing good customer service: • Response time of services • Quality of services • Communications with staff • Technical competence • Level of knowledge • Level of courtesy • Overall impression • Professionalism of auditor If you are a quality customer, please take a few moments to respond to this mutually beneficial survey and qualify as the winner of TüVRheinland ® ’s monthly prize. Other response vehicles are available to TüVRheinland ® customers through an online feedback form available at www.us.tuv.com. For any certification, testing or compliance questions, please call 1-TuV-rheinland (1-888-743-4652). 8
market access mar/08/apr Wireless Introducing the Wi-NOT Alliance Business Not-As-Usual For The Worldwide Certification Agency Authored by Dr. Farouk Zanaty, (Pleasanton, CA) Wireless Development Manager Similar existing alliances like Wi-Fi and Wi-Max are mainly to test and certify wireless products for “Interoperability”. The Wi-NOT Alliance will focus on testing and certifying wireless devices and wireless networks of all scales for wireless “performance”. TüVRheinland ® is taking the initiative to create a new alliance for wireless testing. The new alliance will be referred to as the “Wireless Networks Optimum Trends Alliance” or the “Wi-NOT” Alliance. The Wi-NOT Alliance is a “Not-for-profit” organization registered in the state of California, USA. It is founded by TüVRheinland ® , which is referred to as the “Principal Founder”, and Veriwave Systems, which is referred to as the “Principal Co-founder”. The market for the Wi-NOT alliance is based on the membership of companies that manufacturer, integrate and use wireless devices and wireless networks of all sizes. These particular companies have interest in showing their clients that their wireless products, whether individually or as parts of networks, perform to the internationally recognized standards. When products exceed some performance criteria metrics (as to be finalized by the Wi-NOT Alliance), the CoNTiNueD oN PAge 10 member companies will make best effort to present corresponding performance certifications, along with quality indicators. For this reason, the Wi-NOT Alliance designates a testing house (TüVRheinland ® ) to perform certification tests that will lead to the granting of the Wi-NOT Alliance logo to be printed on the certified products. In addition to the logo, the certified products will be authorized to have the quality indicator printed on them as well. The logo and the quality indicator will be trademarked under the Wi-NOT Alliance. The Wi-NOT alliance will be self-funded with revenue streams from membership fees, parts of testing fees and from promotions of specific products on its web site. Also, the Wi-NOT alliance may accredit other testing houses (with focus on TüVRheinland ® as a principal founder with unparallel privileges to open additional worldwide locations) to add other labs where TüVRheinland ® and Veriwave may provide training materials, as well as hands-on training. Mission • Establish performance, benchmark testing alliance for low and high mac levels for WLAN devices, networks and services based on IETF drafts and standards (RFCs) • Establish standard ranking for performance criteria based on associated test plans corresponding to the IETF releases • Standardize “quality” indicator to be recognized when combined with Wi-NOT logo on certified products 9
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