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POST Message Charts The computer might display more than one error message. Often, the first error to occur causes subsequent errors. When using the POST message charts in this section, always begin by following the suggested action for the first error message that appears on your computer screen. Note that, in these charts, “X” can be any alphanumeric character. Important If you find it necessary to remove the computer cover, see Chapter 7, “Installing Options Overview” on page 81 for more information. POST Message Description 101 102 106 110 111 A failure occurred during testing of the system board and microprocessor. Action: Have the computer serviced. A memory parity failure occurred during testing of the system board. Action: Run the diagnostic programs to verify that a problem exists in a DIMM. See “IBM Enhanced Diagnostics” on page 126. If you cannot identify the defective DIMM in this way, have the computer serviced. 114 An adapter read-only memory (ROM) error occurred. Action: Remove all adapters that are not required for system startup and reinstall them one at a time, retesting after each is reinstalled. When an adapter fails, replace it. If the problem cannot be isolated and corrected, have the computer serviced. 151 A real-time clock (RTC) error occurred. Action: Have the computer serviced. 161 The battery on the system board is dead. CAUTION: Danger of explosion if lithium battery is incorrectly replaced. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries as required by local ordinances or regulations. (See “Lithium Battery Notice” on page ix and “Replacing the Battery” on page 79 for important information on battery use, disposal, and replacement.) Action: Replace the battery. Note: The computer can be used until you replace the battery. 98 Using Your IntelliStation E Pro
POST Message Description 162 A change in device configuration occurred. This message is displayed under one or more of the following conditions: � A new device has been installed. � A device has been moved to a different location or cable connection. � A device has been removed or disconnected from a cable. � A device is failing and is no longer recognized by the computer as being installed. � An external device is not turned on. � The Erasing or Forgotten Passwords Procedure was performed. This procedure also erases configuration data. � An invalid checksum is detected in CMOS memory (nonvolatile RAM). Action: 1. Verify that all external devices are turned on. External devices must be turned on before the computer is turned on. 2. Verify that all devices are properly installed and securely connected. 3. If you added, removed, or changed the location of a device, you must save the new configuration in the Configuration/Setup Utility program. Refer to the Important text box on page 44 for further information and instructions on saving the configuration. 4. If you did not add, remove, or change the location of a device, a device is probably failing. Running the diagnostic programs might isolate the failing device. (See “IBM Enhanced Diagnostics” on page 126 for information about diagnostic programs provided with your computer.) If the problem cannot be isolated and corrected, have the computer serviced. 163 The clock is not working correctly. Action: Set the correct date and time. If the date and time are set correctly and saved and the 163 error message reappears, replace the battery. If this does not correct the problem, have the computer serviced. Note: The computer can be used until it is serviced, but any application programs that use the date and time will be affected. Chapter 8. Solving Problems 99
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IntelliStation E Pro User Guide Pro
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Note Before using this information
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Video Device Drivers . . . . . . .
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Getting Help Online . . . . . . . .
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Danger To avoid a shock hazard, do
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Related Information The following d
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xii Using Your IntelliStation E Pro
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Features at a Glance For a list of
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Euro Sign Support Information The E
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Connecting Cables 6 Using Your Inte
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Turning on Power Turn on the monito
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Glare and Lighting Position the mon
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� Diskette Eject Button: Push thi
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No IP address found for DHCP or BOO
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Settings that Affect the Startup Pr
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Using Mouse Features The mouse supp
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Using a CD-ROM Drive All IntelliSta
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Loading a CD into a Vertically Posi
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� To load a CD into a CD-ROM with
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Using Video Features Your computer
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Using System-Management Features No
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DMI BIOS The BIOS (basic input outp
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� Desktop Management (DM) BIOS 2.
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Important Record the serial number
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There is an extra measure of protec
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Erasing a Lost or Forgotten Adminis
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40 Using Your IntelliStation E Pro
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Starting and Using the Program To s
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In the Configuration/Setup Utility
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Instructions for Most Frequently Us
Page 62 and 63: Off In password prompt Off mode (so
Page 64 and 65: the system board. Refer to “Erasi
Page 66 and 67: Important Information If you have s
Page 68 and 69: Deleting an Administrator Password:
Page 70 and 71: Setting Remote Administration Enabl
Page 72 and 73: - Disable: In this mode, the monito
Page 74 and 75: Configuration/Setup Utility Options
Page 76 and 77: Devices and I/O Ports If you select
Page 78 and 79: Item Description Video Setup Video
Page 80 and 81: Item Description Keyboardless Opera
Page 82 and 83: Item Description Secure IDE Devices
Page 84 and 85: Item Description PCI Control PCI Pa
Page 86 and 87: Item Description DMA Resources The
Page 88 and 89: Item Description Automatic Power On
Page 90 and 91: To Configure Select Comments Serial
Page 92 and 93: To clean the screen surface, wipe i
Page 94 and 95: 3. Shut down the operating system a
Page 96 and 97: Electrical Safety CAUTION: Electric
Page 98 and 99: Available Options Following are som
Page 100 and 101: Locating Components The following i
Page 102 and 103: Identifying Parts on the System Boa
Page 104 and 105: Disconnecting Cables and Removing t
Page 106 and 107: 5 Lift the back edge and slide the
Page 108 and 109: The following tools are available t
Page 110 and 111: 2. If you have set a power-on passw
Page 114 and 115: POST Message Description 164 A chan
Page 116 and 117: POST Message Description 20X A fail
Page 118 and 119: POST Message Description 178X A fai
Page 120 and 121: POST Message Description 1802 A PCI
Page 122 and 123: POST Message Description 1880 A Plu
Page 128 and 129: POST Beep Codes One beep and the ap
Page 130 and 131: Troubleshooting Charts You can use
Page 132 and 133: Monitor Problems Action Wavy, unrea
Page 134 and 135: Monitor Problems Action Blank scree
Page 136 and 137: Memory Problems Action The amount o
Page 138 and 139: Parallel Port Problems Parallel por
Page 140 and 141: IBM Enhanced Diagnostics IBM provid
Page 142 and 143: CoSession Remote CoSession Remote i
Page 144 and 145: 130 Using Your IntelliStation E Pro
Page 146 and 147: � IBM Hardware Repair - If the pr
Page 148 and 149: - In Vancouver, call 604-664-6464.
Page 150 and 151: Getting Help by Telephone During th
Page 152 and 153: � In Australia and New Zealand, c
Page 154 and 155: Warranty upgrades in the U.S. inclu
Page 156 and 157: Device Records Use the following ta
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Page 160 and 161: The following figure illustrates th
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Other error messages that might occ
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Error Code Description M31 TFTP can
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IBM Statement of Limited Warranty f
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Production Status Each IBM Machine
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Items Not Covered by Warranty IBM d
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Part 2 - Worldwide Country-Unique T
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IRELAND: Extent of Warranty: The fo
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Notices References in this publicat
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Electronic Emission Notices Federal
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Power Cord Notice For your safety,
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168 Using Your IntelliStation E Pro
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circulation, air 10 cleaning compac
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Matrox Millennium II AGP graphics a
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starting computer 13 startup sequen
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