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DRAFT COPY<br />

<strong>Draft</strong> Karnataka Tourism Policy<br />

2014-2019 APRIL 2014<br />

PROPOSED<br />

KARNATAKA TOURISM POLIC<br />

CY<br />

2014- 2019<br />

Department of Tourism, Government of Karnataka<br />

Page | 1


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

KARNATAKA TOURISM POLICY<br />

2014-2019<br />

Department of Tourism<br />

Government of Karnataka<br />

Department of Tourism, Government of Karnataka Page | 2


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

1. Introduction<br />

Karnataka, one of the most progressive and well developed industrial states in the country, is focused on<br />

development of trade and service sectors, through various initiatives and policies. It is home to several<br />

forts, architectural marvels and is blessed with a rich cultural heritage of over 1500 years. Other diverse<br />

visitor attractions include pilgrim sites, coastal landscape, wildlife / national parks, Eco Tourism, Wellness<br />

Tourism – Alternate Lifestyle/ Yoga, Voluntary Tourism and Adventure Tourism. Over the years,<br />

Karnataka has also emerged as a strong contender in the global market for Business Tourism. The State has<br />

been ranked as the 4th preferred destination among domestic tourists and is the 3rd preferred destination<br />

for attracting investments in the tourism sector.<br />

It is estimated that approximately 62<br />

billion and 7 million domestic & foreign<br />

tourists respectively will visit<br />

Karnataka in the year 2015.<br />

The “Karnataka Tourism Policy 2014-2019”<br />

focuses on accelerating and facilitating private<br />

investments in the tourism sector, and strives to<br />

be an outcome based initiative. The policy follows<br />

a non discriminatory approach to incentivise and<br />

promote the local community as well as private<br />

sector for contributing towards the development<br />

of tourism sector. This policy strives towards<br />

creating an enabling environment for tourism in<br />

Karnataka by addressing and providing guiding<br />

framework pertaining to governance structures,<br />

tourist infrastructure, manpower requirements,<br />

service standards and, safety and security of<br />

tourists. The Policy lays emphasis on creating a<br />

“quality experiences, appealing to different visitor<br />

segments”, by promoting development of various<br />

tourism products which will encourage repeat<br />

visits and increased length of stay and spends by<br />

tourists.<br />

The Policy encourages shift in attitudes - from<br />

regulation and control to empowerment, from<br />

patronage to partnership, and from linear<br />

government-lead structures to alliances with<br />

diverse stakeholders in the sector.<br />

2. Vision and Objectives<br />

Tourism is one of the priority sectors identified in the Government’s overall growth strategy for the state.<br />

Karnataka should aim to be in the top 2 tourism destinations in India and top 50 in the world. The vision<br />

articulated for the tourism sector is as follows:<br />

“To develop Karnataka as a dynamic, sustainable and most-favoured tourism destination -<br />

by increasing domestic & international visitations, offering high quality experience to<br />

visitors, facilitating and accelerating investments and improving livelihood opportunities at<br />

the local level”.<br />

It is estimated that the fresh employment possibilities at 4.3 million (based on global norms of 10%<br />

employment in the sector), additional revenue potential of Rs. 83,000 crs (through direct and indirect<br />

taxes) and the investments of Rs. 73,000 crores with 50% government funding (infrastructure, destination<br />

and mobility) is needed for providing a fillip to Tourism in the State by 2024. To achieve the vision and set<br />

the direction for the tourism industry over the next five years, the following objectives are outlined:<br />

Department of Tourism, Government of Karnataka Page | 3


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Objectives<br />

Accelerate and facilitate private investments<br />

and promoting entrepreneurship in the<br />

tourism sector.<br />

Motivate and enthuse entities from different<br />

segments of the society with substantial<br />

incentives to contribute towards<br />

development of the sector.<br />

Higher growth in visitations and duration of<br />

stay of different visitor segments, through<br />

improved infrastructure, products and<br />

services.<br />

Improve ‘total quality’ experience to visitors,<br />

from before arrival till after departure, by<br />

providing better access to information,<br />

greater choice in destinations, compendium<br />

of services for eating, shopping, participative<br />

safe and hassle-free experience at various<br />

travel stages.<br />

Promote effective inter-departmental coordination<br />

to streamline processes and<br />

increase sector performance.<br />

Enhance tourism industry skills, knowledge<br />

and professionalism to provide visitors a<br />

pleasant experience and promote local<br />

employment opportunities.<br />

3. Strategic Framework<br />

To realize the core objectives of the Policy and achieve the larger vision outlined for the sector, the<br />

Government of Karnataka has identified the following strategic intervention areas:<br />

Facilitate improvement of Infrastructure, Tourism Products and Services<br />

Position Karnataka as a preferred tourism destination at state, national and international levels<br />

Create institutional structures for effective implementation of the policy<br />

Streamline processes for obtaining clearances<br />

Offer attractive incentives for various tourism products and services<br />

Prioritise Human Resources Development & Capacity Enhancement<br />

The Government endeavours to pursue these strategic intervention areas by encouraging local<br />

entrepreneurship, promoting private sector participation, identifying additional means of raising finances<br />

and supporting the interventions through its own budgets and resources. The thrust will be on:<br />

• Promoting Public Private Partnerships (PPP), creation of SPVs, Joint Ventures, and other<br />

appropriate structures.<br />

• Encouraging corporate groups to invest in tourism projects related to community involvement and<br />

rural tourism through their CSR initiatives.<br />

• Leveraging existing financing options extended by multi-lateral agencies, viz., the Asian<br />

Development Bank, the World Bank, etc.<br />

Department of Tourism, Government of Karnataka Page | 4


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

• Efficient utilization of funds available under state sponsored schemes and central government<br />

schemes.<br />

• Exploring innovate financing mechanisms through capital markets.<br />

A set of actions have been identified for each of the strategic intervention areas, which are elaborated<br />

in the following sections. Detailed guidelines for undertaking activities in the identified areas including<br />

the incentives and concessions offered by the Government are elaborated in the Policy.<br />

A. Improve Infrastructure, Tourism Products and Services<br />

To achieve growth in visitor numbers and duration of stay, the government shall pursue the actions<br />

highlighted below, some of which are already being implemented by the tourism department and<br />

other departments in the state.<br />

Assist and facilitate development & maintenance of basic tourism infrastructure<br />

and facilities at destinations<br />

Promote new and innovative tourism products and services<br />

Improve connectivity infrastructure<br />

Improve access and delivery of tourism information services<br />

Basic tourism infrastructure and facilities at destinations<br />

• Tourist Accommodation<br />

o<br />

o<br />

o<br />

Promote quality accommodation including homestays. The definition of homestays includes<br />

heritage homestays developed at various locations, including Hampi. The Homestays Policy/<br />

Guidelines have been strengthened to encourage registered homestays across the State. A<br />

mechanism for inspection, certification and licensing of the homestays are also defined.<br />

Encourage heritage buildings to convert into heritage hotels.<br />

Facilitate development of accommodation for all customer segments through serviced<br />

apartments, cottages, camping sites, dormitories, youth hostels & yatrinivas at tourist<br />

destinations.<br />

• At destination and wayside amenities<br />

o<br />

o<br />

Promote wayside amenities including gender distinct toilets, cafeteria, mini store/ pharmacy<br />

and an information / souvenir booth at intervals of about 50 km along connecting roads<br />

leading to major tourist destinations.<br />

Where possible dry toilet pits and a separate washing with water/drainage facility will be<br />

promoted. Wayside amenities especially benefitting local communities will be encouraged.<br />

o<br />

Retail for local produce, crafts, adult literacy progammes, access to internet etc. will be<br />

encouraged, wherever possible. Initiatives for physical manifestation of brand perceptions<br />

will be promoted, eg. silk.<br />

Department of Tourism, Government of Karnataka Page | 5


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

o<br />

o<br />

Amenities including parking at the entrance of major tourist destinations will be promoted<br />

to regulate vehicular movement, with special access for the physically challenged. Thrust<br />

would be given to provide information centers/ kiosks at all major tourist destinations.<br />

Accredited tourist Guide services will also be promoted.<br />

Community kitchens and cluster of public conveniences at rural locations will be<br />

encouraged, largely through private entrepreneurs/ franchisees.<br />

New and innovative tourism products and services<br />

• Theme Parks<br />

o<br />

o<br />

o<br />

World-class exhibition and convention complexes through appropriate PPP framework will<br />

be promoted in Bangalore, Mysore and other important cities in the state.<br />

Private enterprise, in collaboration with international exhibition companies, will be<br />

encouraged to establish these exhibition complexes backed by Government support and<br />

incentives.<br />

Theme and Entertainment parks will be promoted in Bangalore and other places in<br />

Karnataka.<br />

• Heritage Zones and Clusters<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

Better utilization of existing market and research data will be made to identify and develop<br />

the heritage zones and clusters.<br />

Heritage zones will be earmarked around the sites of Hampi, Pattadakal, Badami, Aihole,<br />

Bidar, Bijapur, etc. and development will be promoted in accordance with the master plans<br />

prepared.<br />

Efforts would also be made to include more heritage sites into UNESCO’s World Heritage<br />

Sites list for bringing in significant international recognition and tourist traffic through<br />

preparation of integrated Site Management Plans, proposals to Government of India etc.<br />

The Government will pursue applying for other heritage sites like the Hoysala region,<br />

Srirangapatna and the Deccan Sultanate architecture.<br />

Integrated Tourism Management Plans will be encouraged for cities like Mysore, Bijapur and<br />

Bidar, as well as other smaller towns with heritage value.<br />

To improve the maintenance of existing tourist destinations, adoption/ management/<br />

sponsorship programs will be promoted to create ownership between locals/corporate for<br />

monuments, temples and destinations.<br />

To increase length of stay of visitors, development of tourist villages near existing<br />

attractions, will be encouraged.<br />

Strategies for places like Melkote, Somnathpur, Shravanbelagola, Talakad and the entire<br />

Western Ghats will be formulated to encourage overnight stays with compelling<br />

experiences and participative opportunities.<br />

Department of Tourism, Government of Karnataka Page | 6


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

• Marine/ Coastal Tourism<br />

o<br />

o<br />

Cruises of international standards would be promoted in Mangalore and Karwar, especially<br />

through private sector participation.<br />

Coracles, catamarans and traditional sail boats plus houseboats will also be promoted at<br />

identified stretches.<br />

• Eco Tourism<br />

o<br />

o<br />

Eco Tourism will be promoted as a core tourism activity in close collaboration with the<br />

Forest Department.<br />

An eco-tourism zone stretching from Coorg to Karwar will be identified and a chain of<br />

nature camps will be encouraged and promoted as Jungle Trails in the zone.<br />

• Health & Wellness<br />

Thrust would be provided to promote Karnataka’s traditional systems of medicine and wellness<br />

like Yoga, Ayurveda, Unani, Siddha, etc. and efforts would be made to position the state as a<br />

unique destination for spiritual healing and wellness tourism.<br />

• Adventure Tourism<br />

The Government will promote adventure tourism activities in Karnataka, under three heads -<br />

Aero Adventure, Aqua Adventure and Land Adventure by collaborating with national and<br />

international adventure tourism and activity operators.<br />

• Weekend Tourism<br />

The Government will actively promote destinations as weekend getaways. Tourist destinations in<br />

close proximity to major urban centers in the state will be identified and promoted as clusters,<br />

where visitors can reach in shorter travel time and enjoy a 2 day stay with engaging activities.<br />

• State border Tourism<br />

o<br />

o<br />

The Government will encourage tourism activities along the bordering areas of the state.<br />

Intensive marketing and promotion activities to increase visitations from neighbouring states<br />

would be given a special thrust.<br />

Access infrastructure to these destinations shall be developed by collaborating with other<br />

state agencies/ departments, to enable a smooth and comfortable commute.<br />

• Health Care Tourism<br />

o<br />

o<br />

The potential for Karnataka as a quality health care destination would be unleashed and<br />

initiatives for attracting tourists from outside the state and country for availing benefits of<br />

advanced medical treatment facilities will be encouraged.<br />

Bangalore and Mangalore will be promoted as health care tourism clusters, and private<br />

sector participation in development activities will be encouraged.<br />

Department of Tourism, Government of Karnataka Page | 7


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

• Urban Tourism<br />

o<br />

o<br />

Four main urban centres are identified in the state for tourism development - Bangalore<br />

(population: 8,499,399), Mysore (population: 983,893), Hubli-Dharwad (population: 943,857)<br />

and Mangalore (population: 619, 664).<br />

The Government will promote activities that create positive experiences for the tourists in<br />

these urban areas through development of tourist precincts, parks, race courses, golf<br />

courses, museums, galleries, shopping malls etc.<br />

• Heritage walks and Nature Trails<br />

o<br />

Trekking, nature walks and heritage walks will be actively promoted and attractive incentive<br />

packages would be offered.<br />

Connectivity infrastructure<br />

• Transport and Aviation<br />

o The Government will endeavour to increase entry points and improve direct access to<br />

different destinations across the State for international, interstate and intrastate visitors by<br />

encouraging development of new routes, expanding existing airport capacity, etc.<br />

o<br />

Development of low cost terminals, use of smaller aircrafts & airfields and ties with flying<br />

clubs will be encouraged.<br />

• Last mile connectivity<br />

o Improving last mile road/ rail connectivity to tourist destinations will be a priority area and<br />

Government will co-ordinate with other government agencies/ departments in facilitating<br />

these development activities.<br />

o<br />

Intermodal transport connectivity such as link from railway stations and bus terminals to<br />

tourist destinations where required, will be developed in collaboration with respective<br />

government agencies/ departments.<br />

• Coastal transport system/ Cruise tourism<br />

o The transport system along the coastline will be strengthened to move along traditional<br />

ports and also promote cruise tourism<br />

• Zero pollution modes of transport<br />

o Environment friendly vehicles having a minimum impact on the ecology of the destination<br />

will be promoted.<br />

Access and delivery of tourism information and other services<br />

The government will endeavour to provide a ‘Total Quality Experience’ to the visitors – before arrival till<br />

after departure, by promoting the following initiatives:<br />

Department of Tourism, Government of Karnataka Page | 8


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

• Tourist Amenities<br />

o Amenities like information kiosks, trained guides/ audio guides, interpretation centres, green<br />

police, medical aid, access to physically handicapped at all major tourist destinations will be<br />

encouraged for development.<br />

• Information, Communication & Technology (ICT)<br />

o Initiatives will be encouraged to provide adequate and reliable information about<br />

destinations, accommodations, itinerary, events, online bookings and other offerings<br />

through various modes such as online web portals, tourism offices, booklets, flyers,<br />

brochures, maps etc.<br />

o<br />

o<br />

Provision of audio guides, mobile technology, wi-fi at major tourist destinations will be<br />

encouraged. Technology interventions for social networking and data management will be<br />

supported.<br />

Apart from promoting a digital marketing and information collateral, the Government will<br />

support other initiatives for branding and promotion such as development of information<br />

and interpretation centers at tourist destinations.<br />

Provision will be made to have a dedicated fund for technology development under the State Budget<br />

awarded for tourism projects.<br />

• Safety and security of visitors<br />

o The Tourism Police Force “Green Police”, will be established for visible policing in key<br />

tourist destinations for the safety and security of visitors.<br />

o<br />

o<br />

A Disaster Management Plan is proposed to be developed for major tourism destinations to<br />

brace for any eventuality. A dedicated helpline number will be launched exclusively for the<br />

convenience of tourists.<br />

Access for the physically challenged will be promoted at all major tourist destinations.<br />

B. Position Karnataka as a preferred tourism destination at state,<br />

national and international levels<br />

Prioritising activity in key markets (local, domestic and international) and across market segments is<br />

critical to achieve the objectives set out in this Policy. The Government shall undertake the following<br />

actions to position Karnataka as a preferred tourism destination within the state, and at national and<br />

international levels.<br />

Increase branding, marketing and promotional activities across different visitor groups<br />

Create a Calendar of Events to support marketing and promotional activities<br />

Develop data/ information repositories<br />

Department of Tourism, Government of Karnataka Page | 9


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Branding, Marketing and Promotional Activities<br />

• “One State, Many Worlds” – Karnataka’s tourism tagline<br />

o The tagline will be the identity of the state.<br />

o<br />

o<br />

An integrated marketing approach will be adopted to ensure that relevant events are<br />

communicated to target markets and can be factored into downstream product<br />

development and in-bound tour offerings.<br />

Other promotional activities through conferences, road shows, craft bazaars, fairs and<br />

festivals and other exchange programs will be undertaken.<br />

• Calendar of Events<br />

o A Five-Year calendar of events across Karnataka will be drawn up, including 4-5 hallmark<br />

events that will be organized annually.<br />

o<br />

o<br />

Various regional and indigenous tourism products will be offered as a part of the Event<br />

Calendar to integrate business with leisure tourism.<br />

Major event zone processes will be simplified on trading hours, liquor licenses etc. to cater<br />

to visitor expectations.<br />

• Tourism Industry Profile & State Tourism Database Repository<br />

o The Department of Tourism will endeavour to create a ‘Tourism Industry Profile’, to aid in<br />

planning and decision-making for both industry and government. The profile will be created<br />

based on quality research (quantitative & qualitative assessment) studies.<br />

o<br />

The Department will also strive to set up a State Tourism Database Repository, publish an<br />

annual state of the industry report and organise annual industry outlook conferences.<br />

C. Create institutional structures for effective implementation of the<br />

Policy<br />

To implement the strategic interventions and undertake various activities outlined in the Policy, it is<br />

critical to establish appropriate institutional structures for implementation. The Government is<br />

committed to the following actions in this regard:<br />

Implementation of the Policy through highest level of coordination between various<br />

stakeholders, across the infrastructure sector.<br />

Promote a partnership model that recognises the distinct roles of government and industry,<br />

to realize the vision.<br />

Streamline existing governance structures to enable better governance and accountability of the<br />

stakeholders involved.<br />

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<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Proposed Institutional Framework<br />

An institutional framework comprising a Council at the Government level and a 100%<br />

Government Company under the egis of Department of Tourism is proposed to be set up.<br />

The key objectives of the Council would be to provide necessary inputs on planning and<br />

implementation of tourism projects, while setting the overall direction and guidelines for<br />

development of tourism in the State.<br />

<br />

The Council shall assist in prioritizing, master planning and evolving implementation<br />

frameworks for projects envisaged under the tourism sector. It will facilitate infrastructure<br />

creation and management through formation of Infrastructure Company and strengthen and<br />

empower existing state level entities such as JMA, HWHAMA, District Tourism Councils.<br />

<br />

<br />

<br />

The Council will also provide necessary regulatory measures in terms of registration of<br />

tourism facilities and activities to ensure quality facilities and services to the tourists visiting<br />

the State.<br />

The mandate of the Company would be to expedite development of infrastructure facilities in<br />

the tourist areas. Certain function-specific entities are also proposed to be set up at a<br />

State/district/local level to focus on all aspects of tourism including planning/strategizing and<br />

implementation in a phased manner.<br />

The Government realizes the need for closer interaction with other stakeholders (including<br />

local small and medium entrepreneurs). To facilitate interactions, a well defined legal<br />

framework is being proposed under Karnataka Tourism Trade Industry facilitation Act.<br />

D. Human Resources Development & Capacity Enhancement<br />

It is estimated that about 4.3 million jobs will be created in the sector by 2020, but the skills required<br />

for these jobs requires to be strengthened. To address the skill gaps and provide better employment<br />

opportunities for the people, the Government shall undertake the following actions:<br />

Provide training to different stakeholder groups as well as support community through<br />

customized capacity building programs, exposure visits, vocational courses, short-term<br />

online courses and other tourism related programs.<br />

Promote Vocational Training Institutes at strategic locations, offering a range of courses.<br />

Develop curriculum for job-oriented courses which can be offered to school/ college drop<br />

outs.<br />

Department of Tourism, Government of Karnataka Page | 11


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Training / Capacity Building<br />

• Karnataka Tourism Human Resources Strategy<br />

o The Government will collaborate with the expertise and resources available with<br />

international tourism training organizations towards developing a Karnataka Tourism<br />

Human Resources Strategy. Training will be imparted to government officials, guides,<br />

hospitality staff, including homestay hosts, tour operators, SMEs, etc.<br />

• Licensing & Certification of tour guides<br />

o A new category of skilled guides will be trained that will cater to the upper echelon of<br />

tourists.<br />

o<br />

Licensing and certification of tour guides in order to standardize their services (through a<br />

competency test) and accreditation of travel agents will be promoted.<br />

• Capacity enhancement at local level<br />

o Education and enhancement of competencies for local communities in the surroundings of a<br />

tourism clusters will be encouraged, as a tool to catalyse economic opportunities from<br />

tourism activities.<br />

Tourism Education & HR Policies<br />

• Professional courses<br />

o The Department of Tourism will support various institutions in Karnataka that offer<br />

programs in tourism and tourism related programs, including language centres such as<br />

Alliance Francaise, Max Mueller Bhavan, etc. Contact classes will be encouraged to be held<br />

in affiliated educational/ training institutions. Award of Degrees and Diploma Certificates<br />

from accredited institutions and universities will be facilitated.<br />

o<br />

o<br />

Institutions will be encouraged to include sustainable tourism development as part of their<br />

curriculum. Assistance will be provided in curriculum development for a comprehensive<br />

range of programs.<br />

Support would be extended for professional development training programs on sustainable<br />

tourism curriculum design and implementation for current secondary and post-secondary<br />

institution teaching staff as well as future teachers in this sector. Training assistance will be<br />

extended for public agencies and industry officials at the State and local levels of<br />

government and industry.<br />

• Vocational Skills Training & HR Policies<br />

o The industry is likely to generate an additional employment possibility of up to 4.3 million in<br />

the next few years. Keeping this in mind, the Government will introduce at least one<br />

Government aided and sponsored vocational training centre in each major city in Karnataka<br />

with special emphasis on training for Tourist Guides and support staff in housekeeping,<br />

front office, reception, etc. across all tourist destinations.<br />

o<br />

The Government will also consider liberal policies and rules under contract labour act to<br />

ensure availability of larger work force in non-core areas of hospitality, such as security,<br />

kitchen stewarding, maintenance and cleaning services. Technology improvement can allow<br />

Department of Tourism, Government of Karnataka Page | 12


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

on-line compliances and effective implementation to various mandatory licenses like, such as<br />

labour, social security (ESIC & PF), excise and food safety.<br />

o<br />

o<br />

The Government will focus on developing a strong human resources policy that enables the<br />

community to seek employment in the hospitality and tourism sector.<br />

All major Tourism Projects will make provisions for additional space for accommodating HR<br />

related activities to meet the training needs.<br />

Department of Tourism, Government of Karnataka Page | 13


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

4. Incentives & Concessions<br />

Incentives<br />

The Government is committed to improving the tourism industry in the state by adopting an inclusive<br />

and balanced regional development approach. Taluks and tourist destinations in the state have been<br />

classified into five different categories, in terms of their backwardness (based on the Nanjundappa<br />

Committee Report, 2002) and tourist arrivals. The classification of taluks/ tourist destinations is<br />

provided in Annexure 1.<br />

Further, activities/ services in the tourism industry that qualify for availing incentives have been<br />

identified and broadly classified under the following categories: (a) Tourism Infrastructure and<br />

Products, (b) Tourism Equipment, (c) Other tourism infrastructure (signages, toilets, charging points,<br />

etc), (d) Training & Human Resources Development and (e) Media and Publicity.<br />

Incentives to encourage participation of private sector and local entrepreneurs have been structured,<br />

based on the classification of taluks/ tourist destinations, type of infrastructure, tourism products &<br />

services to be developed and nature of developers/ promoters/ entrepreneurs and institutions, Details<br />

of incentives are provided in Annexure 2.<br />

Procedure for Registration and Applying for Incentives<br />

The steps to be followed by an Applicant seeking incentives for any tourism related project, is<br />

explained below.<br />

• Eligibility<br />

The Applicant may be an individual, a firm, company, trust, NGO, government agency etc. Incentives<br />

would be given based on the type of project, location, size, scale, compliance to requirements as<br />

mentioned in the Guidelines provided in this Policy and approval by the respective Approving<br />

Authority(s) set up by the Department of Tourism etc.<br />

• Tourism Project<br />

Tourism Project shall include, but not be limited to facilities such as development of tourist<br />

infrastructure, and activities such as eco tourism, adventure tourism, coastal tourism, soft skill training<br />

and capacity building etc. Projects which include renovation, upgradation, improvement etc shall also<br />

be eligible. (Refer Annexure 2 for project categories and incentives. However, the list provided here is<br />

tentative; the Applicant will need to check the e-portal for the comprehensive list of Tourism Projects that are<br />

eligible for availing incentives from the Department of Tourism).<br />

• Guidelines for development<br />

Please refer to the guidelines enclosed with this Policy for development of various tourism related<br />

infrastructure and services.<br />

Department of Tourism, Government of Karnataka Page | 14


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

• Procedure<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

Online Registration through the e-portal set up by Department of Tourism for this purpose.<br />

Fee for registration would be as prescribed in the e-portal (the registration fee shall vary<br />

depending on the nature of project).<br />

Filling in of the requisite forms in the e-portal with required information on the details of<br />

the project. Details of the project would include project costs, with a break-down of the<br />

capital costs.<br />

Uploading of necessary documents (such as project report, approvals and permits from<br />

relevant authorities, licenses, certificate of incorporation/ registration, land related<br />

documents etc)<br />

The applicant would be provided with a provisional registration number.<br />

The application would be then evaluated by the Approving Authority set up by DoT. The<br />

Approving Authority would be assisted by the Independent Rating Agency for evaluation of<br />

the proposals.<br />

The Approving Authority would decide on the eligibility and quantum of incentive that could<br />

be offered to the applicant.<br />

Upon request by the Approving Authority, further details, if required, may need to be<br />

furnished by the applicant<br />

The applicant would then be informed whether or not incentive is being provided and in<br />

case it is being provided, then the quantum of incentive shall be made known.<br />

If approval is accorded by the Approving Authority, the Applicant would then be given a<br />

registration number along with details of the incentive disbursement<br />

The applicant would also need to apply subsequently for accreditation, which would be<br />

carried out by an independent rating agency appointed by the Department of Tourism.<br />

If at any time it is found that the Applicant is not complying/ adhering to norms/ standards<br />

as set out by the rating agency/ guidelines provided by DoT/ any other Government Agency<br />

under which the activity/ facility is being carried out, the registration shall be immediately<br />

cancelled, and all benefits extended by DoT such as enlisting on the website etc shall be<br />

withdrawn with immediate effect.<br />

o The applicant shall submit monthly, quarterly and annual reports to DoT (through the e-<br />

portal), the formats of which shall be prescribed in the e-portal.<br />

Concessions<br />

The Government of Karnataka offers the following concessions for developing tourism projects in the<br />

state.<br />

<br />

Registration charges<br />

Registration charges shall be applicable as provided in the Industrial Policy 2009 -14 and as<br />

amended from time to time.<br />

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<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

<br />

<br />

<br />

<br />

<br />

<br />

Stamp Duty<br />

o 50% exemption on stamp duty for investment below Rs. 50 crores.<br />

o 75% exemption on stamp duty for investment of Rs. 50 crores and above.<br />

o 75% exemption on stamp duty on projects of Rs. 10 crores in category B and C towns.<br />

o 75% exemption on stamp duty on projects over Rs. 5 crores in Category E towns.<br />

(Refer Appendix 1 for Category of towns)<br />

Land Conversion Fee<br />

Conversion fee shall be applicable as provided in the Industrial Policy 2009 -14 and as<br />

amended from time to time.<br />

Entertainment Tax<br />

o 100% exemption for all cinema theatres newly constructed, including any new Multiplex<br />

theatres situated within the limits of the local planning authority other than the<br />

Corporation of the City of Bangalore, for a period of three years is allowed as provided<br />

under Notification No. FD: 48:CEX: 96 dated 30-10-1996 and subject to the conditions<br />

stipulated therein.<br />

o Entry Tax as exempted in the Industrial Policy 2009-14.<br />

Luxury Tax<br />

No Luxury Tax shall be payable on room rent of Rs. 2000/- and below per day.<br />

Motor Tax<br />

Exemption to Tourist Vehicles from Motor Vehicle Tax will be provided for 2 years, on<br />

designated tourist routes.<br />

Transfer of Development Rights<br />

Development of certain tourism infrastructure projects shall be eligible for the award of<br />

development rights certificate (DRC) from the local body concerned, as per prevailing<br />

development regulations.<br />

Note: All tax concessions will be as 1 per notifications issued under the relevant Acts and subject to such<br />

conditions and procedures as prescribed in the notification.<br />

1 Tourism infrastructure shall include theme parks, convention / exhibition centers, hotels, restaurants, homestays,<br />

wayside amenities, heli-tourism, marine tourism, information kiosks, interpretation centers, tourist centers and other<br />

related infrastructure to be approved by the Committee set up under the Department of Tourism.<br />

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<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

5. Annual Awards<br />

The Department of Tourism shall announce annual awards under various development categories. All<br />

applicants registered with DoT shall be eligible to apply for the awards. The sectors considered<br />

eligible for incentives under the Karnataka Tourism Policy 2014-19 will cover tourism projects in the<br />

Private Sector, State Public Sector/Joint Sector and the Co-operative Sector. The proposed tourist<br />

facilities shall be open to all and shall not be confined to the exclusive use of any particular individual<br />

or members of any group or region or have any such other restrictions.<br />

6. Targets & Timelines<br />

The strategic interventions and corresponding action points would be implemented over the 5 year<br />

policy period. The timelines for implementation are indicated in the table below:<br />

Short Term (1-3 Years)<br />

Position Karnataka as a preferred tourism destination at state, national and international<br />

levels. Undertake extensive marketing of tourism products through web, road shows,<br />

electronic and print media will be undertaken.<br />

Develop 5 year Event Calendar which would be synchronized with other themes and Business<br />

Events to attract tourists and extend duration of stay of visitors.<br />

Feasibility studies for establishing demand for various tourism facilities, such as mine tourism,<br />

marine Tourism, etc will be undertaken.<br />

An institutional framework comprising Board at the Government level and a 100%<br />

Government Company under the egis of Department of Tourism is proposed to be set up.<br />

Tie-ups with training institutes and capacity building programs for creating skilled manpower<br />

for the sector will be undertaken.<br />

Develop weekend tourism products across the state and tourism activities in and around<br />

Bangalore.<br />

Identify/map culture and heritage assets and precincts and prepare a plan for protection and<br />

management of the same.<br />

Develop interpretation materials for promotion of tourism in both digital and print medium.<br />

Medium Term (3-5 Years)<br />

Designing of tour packages based on specific themes, preferably those that involve the<br />

geographical boundary and heritage of more than one State, will be undertake.<br />

The nomination of trans-border World Heritage Sites would be further encouraged.<br />

Development of new destinations on wellness, tribal tourism, monsoon tourism, voluntary<br />

tourism unexplored beaches, sports etc. will be undertaken.<br />

New concepts for weekend travel and Caravan Tourism will be promoted.<br />

Incentives and technical assistance will be provided to SMEs in the tourism sector, notably<br />

local artisans and cottage industries producing high quality local handicrafts.<br />

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<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Long Term (5 - 10 Years)<br />

Assess brand value and impact achieved and accordingly plan improvements.<br />

Development of large scale, flagship and iconic projects.<br />

Generate a strong industry profile for targeted marketing and promotional activities.<br />

Department of Tourism, Government of Karnataka Page | 18


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Annexure 1:<br />

Classification of Talukas/ tourist destinations<br />

Department of Tourism, Government of Karnataka Page | 19


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Sr.<br />

No<br />

Taluka<br />

Destinations Identified for Tourism<br />

Category 2 Tourist Arrivals 3<br />

A B C D E High Medium Low<br />

BAGALKOT<br />

1 Badami Banashankari, Badami, Pattadkal,<br />

Mahakoota, Shivayogi Mandira<br />

2 Bagalkot<br />

3 Bilagi<br />

4 Hungund Kudalasangama, Aihole<br />

5 Jamkhandi<br />

6 Mudhol<br />

BANGALORE RURAL<br />

7 Devanahalli Devanahalli , Tippu's Birth Place & Fort<br />

8 Doddaballapur Ghati Subramanya, Kannaswadi,<br />

Madure Temple<br />

9 Hosakote<br />

10 Nelamangala Shivagange, Vittal Mandir<br />

BANGALORE URBAN<br />

11 Anekal Bannerghatta National Park,<br />

Muthyalamaduvu<br />

12<br />

13<br />

14<br />

Bangalore North<br />

Bangalore South<br />

Bangalore East<br />

Lalbagh, Cubbon Park, Bull Temple,<br />

Tippu Palace, Fort , Someshwara<br />

Temple, ISKON,Vishweshwariah<br />

Museum<br />

BELGAUM<br />

15 Athani<br />

2 Category is based on "Report of the High Power Committee for Redressal of Regional Imbalances in Karnataka", Dr. Nanjundappa<br />

Committee Report, 2002<br />

A- Most Backward<br />

B- More Backward<br />

C- Backward<br />

D- Not Backward<br />

E- Well Developed<br />

3 Tourist Arrival at Taluka-level is grouped into High, Medium, Low<br />

High: greater than or equal to 5 lakh tourists annually<br />

Medium: between 50,000 and 5 lakh tourists annually<br />

Low: lower than 50,000 tourist annually<br />

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<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Sr.<br />

No<br />

Taluka<br />

Destinations Identified for Tourism<br />

Category 2 Tourist Arrivals 3<br />

A B C D E High Medium Low<br />

16 Bailahongala Kittur, Sri Sogala Kshetra,<br />

Degam/Degavi<br />

17 Belgaum Ramthirtha, Rajahansaghad,<br />

Navilutheertha<br />

18 Chikkodi<br />

19 Gokak Gokak Falls, Godachinamalki Falls,<br />

Doopadal<br />

20 Hukkeri Ghataprabha<br />

21 Khanapur Halasi<br />

22 Raibag<br />

23 Ramadurg Shabari Valley, Nidasosi<br />

24 Soundatti Yallama Temple Savadatti, Malaprabha<br />

Dam<br />

BELLARY<br />

25 Bellary Bellary Fort, Kenchanagudda,<br />

Nagalakere, Sanganakallu<br />

26 H. B. Halli<br />

27 Hadagalli Kuruvathi, Mailara<br />

28 Hospet Hampi, Tungabhadra Dam, Daroji Bear<br />

Park<br />

29 Kudlugi Kotturu, Ujjini<br />

30 Sandur Thorangal, Ramgad<br />

31 Siriguppa<br />

BIDAR<br />

32 Aurad<br />

33 Basavakal Basavakalyana, Narayanapura<br />

34 Bhalki Karanja Project<br />

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<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Sr.<br />

No<br />

Taluka<br />

Destinations Identified for Tourism<br />

Category 2 Tourist Arrivals 3<br />

A B C D E High Medium Low<br />

35 Bidar Bidar, Bidar Fort,Gurudwara,<br />

Papanashini<br />

36 Humnabad Humnabad, Jalasangi<br />

BIJAPUR<br />

37 Basavana<br />

Bagewadi<br />

Almatti Dam, Basavana Bagewadi<br />

38 Bijapur Golgumbaz & Ibrahimroza, Bijapur,<br />

Toravi<br />

A B D E<br />

39 Indi B C D E<br />

40 Muddebihal B C D E<br />

41 Sindgi B C D E<br />

CHAMRAJNAGAR<br />

42 Chamarajnagar Kanakagiri, Chikhole Reservoir,<br />

Karivaradaraja Betta<br />

43 Gundlupet Bandipur, Himavad Gopala Swamy<br />

Hills, Therakanambi<br />

44 Kollegal Male Mahadeshwara Hills, Kollegala,<br />

Hogenekal Falls<br />

45 Yelandur Biligiri Rangana Hills A B C E<br />

CHIKKABALLAPURA<br />

46 Bagepalli Devaragudipalli<br />

Shree Venkataramana<br />

47 Chikka‐ballapura Nandi Hills, Nandi village,<br />

Muddenahalli,Rangastala, Sir M.<br />

Visvesvaraya Birth Place & Museum<br />

48 Chintamani Muragamalla, Kaiwara<br />

49 Gowribidanur Vidhurashwatha, Minakanagurki<br />

50 Gudibande Adinarayana Betta<br />

51 Sidlaghatta Byrasagara Tank<br />

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<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Sr.<br />

No<br />

Taluka<br />

Destinations Identified for Tourism<br />

Category 2 Tourist Arrivals 3<br />

A B C D E High Medium Low<br />

CHIKMAGLURE<br />

52 Chikmaglure Mullayyanagiri, Bababudangiri,<br />

Hiremagalur, Muthodi Game<br />

Sanctuary, Belvadi<br />

53 Kadur Ayyanakere<br />

54 Koppa Hirekodgi<br />

55 Mudigere Kalasa, Horanadu, Kudremukh, Angadi,<br />

Ballalarayanadurga<br />

56 N. R. Pura<br />

57 Sringeri Sringeri, Kigga<br />

58 Tarikere Kemmannagundi, Amruthapura Bhadra<br />

Project<br />

CHITRADURGA<br />

59 Challakere Thipperudraswamy Temple<br />

Nayakanahatti, Doddagudda<br />

60 Chitradurga Chitradurga Fort, Chitradurga,<br />

Chandravalli, Jogimatti<br />

61 Hiriyur Vanivilas Sagar, Marikanive<br />

62 Holalkere Ganesha Temple<br />

63 Hosadurga Halu Rameshwara<br />

64 Molakalmuru A B C D E<br />

DAKSHINA KANNADA<br />

65 Bantwal<br />

66 Belthangadi Dharmastala, Venur, Jamalabad Kote<br />

(Nasasimagad)<br />

67 Mangalore Surathkal, Panambur, Ullal,<br />

Someswara, Kateelu, Moodabidre,<br />

Thaneer Bhavi, Pilikula Nisargadham<br />

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<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Sr.<br />

No<br />

Taluka<br />

Destinations Identified for Tourism<br />

Category 2 Tourist Arrivals 3<br />

A B C D E High Medium Low<br />

68 Puttur Bendretheertha, Shiradi, Uppinangadi,<br />

Mahalingeswara Temple<br />

69 Sulya Kukke Subramanya Temple<br />

DAVANAGERE<br />

70 Channagiri Shanthisagara<br />

71 Davanagere Kondajji Kere<br />

72 Harihara Harihara, Harihareshwara Temple<br />

73 Harpanahalli Bagali,Kalleswara<br />

74 Honnali Santahebennure Pushkerni /Uchangi<br />

Durga, Thirtharameswara<br />

75 Jagalur<br />

DHARWAD<br />

76 Dharwad Sadhankeri Lake, Nrupathunga Betta<br />

Sadanakere<br />

77 Hubli Siddaroodha Matha, Vorooru, Sanjivini<br />

Park<br />

78 Kalghatagi<br />

79 Kundagol<br />

80 Navalgund Navilgunda<br />

GADAG<br />

81 Gadag Lakkundi, Gadag, Beeshma Kere A B C E<br />

82 Mundargi Singatalur A E<br />

83 Naragund Naragund A E<br />

84 Ron A E<br />

85 Shirahatti A E<br />

GULBARGA<br />

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<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Sr.<br />

No<br />

Taluka<br />

Destinations Identified for Tourism<br />

Category 2 Tourist Arrivals 3<br />

A B C D E High Medium Low<br />

86 Afzalpur Ganagapura, Datta Temple<br />

87 Aland Aland<br />

88 Chincholi Chandrampalli Dam, Chincholi<br />

89 Chittapura Khaja Bandhe Nawaz Darga,<br />

Chayabhagawathi, Sannathi,Kalgi<br />

90 Gulburga Gulbarga<br />

91 Jevargi Jevargi<br />

92 Sedam Sedam,Malkhed<br />

HASSAN<br />

93 Alur<br />

94 Arakalgod Ramanathpur, Gorur Dam<br />

95 Arasikere Haranahalli<br />

96 Belur Belur, Halebidu<br />

97 Channarayapatna Shravanabelagola<br />

98 Hassan Hassan, Mosale Hosahalli,<br />

Shanthigrama, Koramangala,<br />

Doddagaddavalli<br />

99 Holenarsipura Sri Ramadevara Betta<br />

100 Sakeleshpura Maragunda<br />

HAVERI<br />

101 Byadagi Kaginele<br />

102 Hanagal Hanagal<br />

103 Haveri<br />

104 Hirekerur Aabalur<br />

105 Rannebennur<br />

Department of Tourism, Government of Karnataka Page | 25


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Sr.<br />

No<br />

Taluka<br />

Destinations Identified for Tourism<br />

Category 2 Tourist Arrivals 3<br />

A B C D E High Medium Low<br />

106 Savanur<br />

107 Shiggaon Shiggaon, Shishunala,Bada<br />

KODAGU<br />

108 Madikeri Madikeri, Abbey Falls, Talacauvery,<br />

Nalkanadu Palace, Bhagamandala,<br />

Omkareshwara temple, Kakkabbe Shri<br />

Iguthappa<br />

109 Somwarpet Cauvery Nisargadhama, Harangi Dam,<br />

Kudige, Chattahalli Farm,<br />

Nisargadhama<br />

110 Virajpet Nagarahole National Park, Irurpu,<br />

Kundada Betta<br />

A B C E<br />

A B C E<br />

A B C E<br />

KOLAR<br />

111 Bangarapet Kotillinga, Kammasandra,<br />

Kurudumandale, K.G.F., Bethamangala<br />

112 Kolar Antaragange<br />

113 Malur Avani, Bangara Tirupathi<br />

114 Mulbagal Mulbagal, Budikote<br />

115 Srinivasapura<br />

KOPPAL<br />

116 Gangavathi Anegundi, Kanakagiri<br />

117 Koppal Koppal, Hulligemma Temple, Gavi<br />

Matha<br />

118 Kushtagi<br />

119 Yelburga Ittigi, Kuknur<br />

MANDYA<br />

120 Krishnarajpet Daria Daulath, Hosaholalu, Kikkeri,<br />

Hemagiri Falls, Basaralu<br />

121 Maddur Kokkarebellur<br />

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<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Sr.<br />

No<br />

Taluka<br />

Destinations Identified for Tourism<br />

Category 2 Tourist Arrivals 3<br />

A B C D E High Medium Low<br />

122 Malavalli Shivanasamudra<br />

123 Mandya Hanumanthanagara Eco Park,<br />

Gaanadalu, Hosabudanur<br />

124 Nagamangala Adhichunchanagiri<br />

125 Pandavapura Melkote, Thonnurkere<br />

126 Srirangapattna Srirangapatna, Nimishamba Temple,<br />

Brindavan Gardens, Ranganathittu,<br />

Hulikere, Krishnarajasagara dam<br />

MYSORE<br />

127 H.D.Kote Kharapura<br />

128 Hunsur Gomatagiri<br />

129 K.R. Nagar<br />

130 Mysore Mysore, Mysore Palace & Art Gallery,<br />

Chamundi Hills, Sri Chamarajendra<br />

Zoological Gardens<br />

131 Nanjanagud Nanjanagud, Suthoor Matha, Sri<br />

Kanteshwara Temple<br />

A C D E<br />

132 Periyapatna Bilakuppe Golden Temple A B D E<br />

133 T Narasipur Talakad, Somanathapur, Gargeshwari A C D E<br />

RAICHUR<br />

134 Devdurga Gabbur E<br />

135 Lingasugar Hatti, Mudagal Maski E<br />

136 Manavi Manvi, Kallur E<br />

137 Raichur Raichur, Naradagudda, Malliabad E<br />

138 Sindanur Ambadevi Matt E<br />

RAMANAGARA<br />

139 Chennapatna Chennapatna, Doddamalur E<br />

Department of Tourism, Government of Karnataka Page | 27


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Sr.<br />

No<br />

Taluka<br />

Destinations Identified for Tourism<br />

Category 2 Tourist Arrivals 3<br />

A B C D E High Medium Low<br />

140 Kanakapura Mekedatu (Sangama), Kabbalam<br />

Temple<br />

141 Magadi Savandurga,<br />

Thippagondanahalli,Kootagallu,<br />

Magadi<br />

142 Ramanagara Ramanagara, Kanva, Revana<br />

Siddeshwara Hills,<br />

E<br />

E<br />

E<br />

SHIMOGA<br />

143 Bhadravati Bhadravathi, Bhadra Dam, E<br />

144 Hosanagara Nagara, Humcha, Kodachadri E<br />

145 Sagara Ikkeri, Jog Falls, Varadamoola, Keladi E<br />

146 Shikaripura Thogarsi, Uduthadi, Ballegavi E<br />

147 Shimoga Thyaverekopa Lion safari, Sakrebylu<br />

Elephant Camp, Gajnuru Dam, Kudli,<br />

Gajanur<br />

148 Soraba Chandragutti, Soraba, Gudvi Bird<br />

Sanctuary<br />

149 Thirthahalli Thirthahalli, Kuppali Kuvempu<br />

Museum, Kavaledurga, Augumbe,<br />

Manda Gadde Bird Sanctuary,<br />

Kundadri, Maricha Mrugavade,<br />

Ambutheertha<br />

E<br />

E<br />

E<br />

TUMKUR<br />

150 Chikkanayakanahalli<br />

Theertha Ramalingeshwara Swamy ‐<br />

Vajra, Handanakere<br />

E<br />

151 Gubbi Gubbi E<br />

152 Koratagere Goravanahalli Laxmi, Koratagere,<br />

Siddara Betta, Theeta Reservoir<br />

153 Kunigal Yediyur, Yediyuru Siddalingeshwara<br />

Temple, Markonahalli<br />

E<br />

E<br />

154 Madhugiri Nidagal<br />

Department of Tourism, Government of Karnataka Page | 28


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Sr.<br />

No<br />

Taluka<br />

Destinations Identified for Tourism<br />

Category 2 Tourist Arrivals 3<br />

A B C D E High Medium Low<br />

155 Pavagada Pavagada<br />

156 Sira Sira<br />

157 Tiptur Araluguppa<br />

158 Tumkur Siddaganga, Kaidal, Devarayana Durga<br />

159 Turuvekere Turuvekere<br />

UDUPI<br />

160 Karkala Karkala, Karkala Jaina Basadi,<br />

Someshwara Beach<br />

161 Kundapura Kundapura, Maravanthe, Kollur,<br />

Annejari<br />

162 Udupi Udupi, Malpe, St. Mary’s Island, Kapu<br />

Kudlu Thirtha, Sri Krishna Temple<br />

UTTARA KANNADA<br />

163 Ankola Ankola<br />

164 Bhatkal Murudeshwara, Bhatkal<br />

165 Haliyal Haliyal, Dandeli, Dandeli Wild Life<br />

Sanctuary, Ambika Nagara Power<br />

Station<br />

166 Honnavar Basavaraj Durga, Idugunji, Kasarkod<br />

Beach<br />

167 Joida(Supa) Ulavi, Ramanagar, Castle Rocks<br />

168 Karwar Karwar, Kurmgad, Anjadev Island,<br />

Devagad<br />

169 Kumta Gokarna, Yana, Dhareswara, Om<br />

Beach, Rabindranath Tagore & Deva<br />

Bagha Beach<br />

170 Mundagod Ativari Bird Sanctuary<br />

171 Siddapur Siddapura, Uncholi Falls<br />

172 Sirsi Sirsi, Sonda, Banavasi<br />

Department of Tourism, Government of Karnataka Page | 29


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Sr.<br />

No<br />

Taluka<br />

Destinations Identified for Tourism<br />

Category 2 Tourist Arrivals 3<br />

A B C D E High Medium Low<br />

173 Yellapur Yellapur, Sathodi and Magodu Falls,<br />

Lalguli Falls<br />

YADGIR<br />

174 Shapura Sleeping Buddha<br />

175 Surpura Narayanapur Dam, Bonala Bird<br />

Sanctuary, Rajavenkatappa Nayaka<br />

Kote and Palace<br />

176 Yadgir Yadgir Fort, Sannakere<br />

Totals 39 40 38 54 5 43 46 87<br />

Development of Bangalore Urban Areas<br />

The areas within the BBMP and BDA limits will be considered as a low priority area with few tax<br />

benefits. The Government will extend support on the project specific basis and the extent of<br />

concessions will be decided by the Approving Authority.<br />

Department of Tourism, Government of Karnataka Page | 30


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Annexure 2:<br />

Proposed Incentives for development of<br />

Tourism Infrastructure, Products and Services<br />

Department of Tourism, Government of Karnataka Page | 31


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Incentives are proposed for development of the following infrastructure and services:<br />

1. Tourism Infrastructure and Products: Tourism Infrastructure and Products is divided into<br />

three groups: Tourism Infrastructure, Information Infrastructure and Tourism Products.<br />

Projects in tourism infrastructure such as Caravan Parks, Home stays, Wilderness and Ecotourism<br />

parks, etc will come under Tourism Infrastructure. Projects in Information<br />

Infrastructure which relate to development of information centres, kiosks and interpretation<br />

centres will also be eligible for incentives. Lastly tourism products such as Heritage trails,<br />

festivals, fairs, etc. will also be covered under this head as Tourism Products.<br />

2. Tourism Equipment: Incentives will be given on equipment purchased for certain tourism<br />

projects such as adventure tourism, caravan parks, rural tourism, wilderness and ecotourism,<br />

and Healthcare. Entities developing projects in these specific areas will be eligible<br />

for both project based incentives under "Tourism Infrastructure and Products" as well as for<br />

the related equipment purchases. For eg. a project for developing eco-tourism will be<br />

eligible for a project based incentive (construction of lodges, restaurants, forest cottages,<br />

etc.) and for equipment incentives (safari vehicles, rock climbing equipment, binoculars, etc.)<br />

3. Other Infrastructure: Incentives will be provided for complementary infrastructure that will<br />

improve the quality of tourism in the state. Infrastructure such as pay and use toilets,<br />

signage, internet services, etc at tourist destinations will be covered under this head.<br />

4. Training & Human Resource Development: Incentives will be given for Training & HRD<br />

infrastructure. This incentive will be given to entities developing vocational training centres /<br />

institutes. Incentives will also be provided to entities developing course material, workshops,<br />

vocational courses and curriculum relevant to the tourism sector.<br />

5. Media and Publicity: Print and electronic media such as websites, coffee table books, etc.<br />

are eligible for incentives.<br />

All talukas in the state are classified into five categories based on the Dr. Nanjundappa Committee<br />

Report - "Report of the High Power Committee for Redressal of Regional Imbalances in Karnataka",<br />

2002. Projects / activities falling in talukas which are classified as Category A (most backward) will be<br />

given highest incentives and priority. Further, in order to provide impetus to locations where tourist<br />

footfalls are low all talukas have been grouped into three groups- "Low " ,"Medium " and "High"<br />

based on annual tourist inflow for the year 2012. Talukas falling under the "Low" group are those<br />

with low annual tourist inflow and will be given the highest incentives. Please refer to Annexure 1 to<br />

determine the Category and Group of the Taluka in which the project is to be developed. In<br />

Annexure 1 destinations have been identified for tourism in certain talukas and projects in these<br />

destinations will be given priority. Please also note that priority will be given to projects that are in<br />

backward areas and have presently low tourist inflow at the discretion of the Government. Priority<br />

for developing projects in tourism will be given to Community Based Organisations such as NGOs,<br />

Self Help Groups, Trusts, Non Profit Organisations and Associations with the aim to bring in local<br />

involvement and knowledge base. Corporates that partner with community based organisations for<br />

projects will also be given priority in development activities.<br />

Department of Tourism, Government of Karnataka Page | 32


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

To determine the eligible incentives identify the Category and Group (Annexure 1) of the taluk<br />

under which the project will be developed. For example if an Eco-tourism project is in Bhalki Taluk,<br />

Bidar it is under Category A under "Low" Group and can avail an incentive of 45% on total project<br />

cost (TPC) excluding land subjected to a maximum of Rs.45 lakhs. Further, additional incentives are<br />

provided for women, backward sections of the society and local level institutions. Therefore, a<br />

women entrepreneur in this example will be eligible to avail an incentive of 53% on total project cost<br />

(TPC) excluding land subjected to a maximum of Rs. 53 Lakhs. Since equipment for Eco- tourism is<br />

also eligible for incentives, the corresponding incentives in that category can also be availed.<br />

Department of Tourism, Government of Karnataka Page | 33


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

1. Incentives for tourism infrastructure and Products<br />

Activity / Infrastructure identified for<br />

incentives<br />

A. Infrastructure<br />

B. Information Infrastructure<br />

• Heritage Hotels<br />

• Heritage Building, Museums.<br />

• Caravans/Caravan parks<br />

• Yatri Niwas and Dormitories<br />

• Home stays<br />

• Youth Hostels<br />

• Wayside Amenities<br />

• Wellness Centre<br />

• Theme Parks<br />

• Wilderness and eco‐tourism<br />

Parks.<br />

• Rural tourism<br />

• Healthcare centre<br />

• Others‐> Forest Rest house,<br />

cottages, lodge, nature<br />

camps, etc<br />

• Information Center<br />

• Kiosks<br />

• Interpretation Center<br />

Tourist arrivals 4<br />

Medium<br />

High<br />

Low Medium High<br />

Incentives based on different categories of Locations /<br />

tourism Destinations 1 (I loc )<br />

Additional incentives, based on profile of promoters/ developers/<br />

entrepreneurs/ institutions (can be availed in addition to I loc)<br />

A B C D E SC ST Women Women SC/ ST<br />

Incentive will be calculated as a percentage of Total Project Cost (TPC) excluding land and subjected to a maximum amount<br />

35 % of<br />

TPC (max.<br />

of Rs. 35<br />

lakhs)<br />

40 % of<br />

TPC (max.<br />

of Rs. 40<br />

lakhs)<br />

45 % of<br />

TPC (max.<br />

of Rs. 45<br />

lakhs)<br />

30 % of TPC<br />

(max. of Rs.<br />

30 lakhs)<br />

35 % of TPC<br />

(max. of Rs.<br />

35 lakhs)<br />

40 % of TPC<br />

(max. of Rs.<br />

40 lakhs)<br />

25 % of<br />

TPC (max.<br />

of Rs. 25<br />

lakhs)<br />

30 % of<br />

TPC (max.<br />

of Rs.<br />

30lakhs)<br />

35 % of<br />

TPC (max.<br />

of Rs. 35<br />

lakhs)<br />

20 % of TPC<br />

(max. of Rs.<br />

20 lakhs)<br />

25 % of TPC<br />

(max. of Rs.<br />

25 lakhs)<br />

30 % of TPC<br />

(max. of Rs.<br />

20 lakhs)<br />

15 % of TPC<br />

(max. of Rs.<br />

15 lakhs)<br />

20 % of TPC<br />

(max. of Rs.<br />

20 lakhs)<br />

25 % of TPC<br />

(max. of Rs.<br />

25 lakhs)<br />

I loc + 5 % of TPC<br />

and maximum<br />

increased by Rs.<br />

5 lakhs<br />

I loc + 8 % of TPC<br />

and maximum<br />

increased by Rs.<br />

8 lakhs<br />

Incentive will be calculated as a percentage of Total Project Cost (TPC) excluding land and subjected to a maximum amount<br />

35 % of<br />

TPC (max.<br />

of Rs. 35<br />

lakhs)<br />

40 % of<br />

TPC (max.<br />

of Rs. 40<br />

lakhs)<br />

30 % of TPC<br />

(max. of Rs.<br />

30 lakhs)<br />

35 % of TPC<br />

(max. of Rs.<br />

35 lakhs)<br />

25 % of<br />

TPC (max.<br />

of Rs. 25<br />

lakhs)<br />

30 % of<br />

TPC (max.<br />

of Rs.<br />

30lakhs)<br />

20 % of TPC<br />

(max. of Rs.<br />

20 lakhs)<br />

25 % of TPC<br />

(max. of Rs.<br />

25 lakhs)<br />

15 % of TPC<br />

(max. of Rs.<br />

15 lakhs)<br />

20 % of TPC<br />

(max. of Rs.<br />

20 lakhs)<br />

I loc + 5 % of TPC<br />

and maximum<br />

increased by Rs.<br />

5 lakhs<br />

I loc + 8 % of TPC<br />

and maximum<br />

increased by Rs.<br />

8 lakhs<br />

I loc + 8 % of TPC<br />

and maximum<br />

increased by Rs.<br />

8 lakhs<br />

I loc + 8 % of TPC<br />

and maximum<br />

increased by Rs.<br />

8 lakhs<br />

I loc + 12 % of<br />

TPC and<br />

maximum<br />

increased by Rs.<br />

12 lakhs<br />

I loc + 12 % of<br />

TPC and<br />

maximum<br />

increased by Rs.<br />

12 lakhs<br />

CBOs, NGOs,<br />

Foundations,<br />

SHG, Trusts,<br />

NPOs,<br />

Associations<br />

I loc + 5 % of TPC<br />

and maximum<br />

increased by Rs.<br />

5 lakhs<br />

I loc + 5 % of TPC<br />

and maximum<br />

increased by Rs.<br />

5 lakhs<br />

4 Refer to Annexure 1 to determine the category and tourist arrival profile (High, Medium, Low ).<br />

Department of Tourism, Government of Karnataka Page | 34


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Activity / Infrastructure identified for<br />

incentives<br />

Tourist arrivals 4<br />

Low<br />

Incentives based on different categories of Locations /<br />

tourism Destinations 1 (I loc )<br />

45 % of<br />

TPC (max.<br />

of Rs. 45<br />

lakhs)<br />

Additional incentives, based on profile of promoters/ developers/<br />

entrepreneurs/ institutions (can be availed in addition to I loc)<br />

A B C D E SC ST Women Women SC/ ST<br />

40 % of TPC<br />

(max. of Rs.<br />

40 lakhs)<br />

35 % of<br />

TPC (max.<br />

of Rs. 35<br />

lakhs)<br />

30 % of TPC<br />

(max. of Rs.<br />

20 lakhs)<br />

25 % of TPC<br />

(max. of Rs.<br />

25 lakhs)<br />

CBOs, NGOs,<br />

Foundations,<br />

SHG, Trusts,<br />

NPOs,<br />

Associations<br />

C. Tourism Products<br />

• Trails – Nature, heritage,<br />

Experiential tour in rural<br />

tourism<br />

• Concerts, theatre, Festival,<br />

Fairs<br />

• Light and Sound Shows<br />

High<br />

Medium<br />

Upto to a<br />

limit of<br />

Rs.15 lakhs<br />

Upto to a<br />

limit of<br />

Rs.20 lakhs<br />

Upto to a<br />

limit of<br />

Rs.25 lakhs<br />

Upto to a<br />

limit of Rs.<br />

10 lakhs<br />

Upto to a<br />

limit of<br />

Rs.15 lakhs<br />

Upto to a<br />

limit of<br />

Rs.20 lakhs<br />

Upto to a<br />

limit of<br />

Rs.10 lakhs<br />

Upto to a<br />

limit of<br />

Rs.15 lakhs<br />

Upto to a<br />

limit of<br />

Rs.20 lakhs<br />

Upto to a<br />

limit of Rs. 5<br />

lakhs<br />

Upto to a<br />

limit of Rs.10<br />

lakhs<br />

Upto to a<br />

limit of Rs.15<br />

lakhs<br />

Upto to a<br />

limit of Rs.5<br />

lakhs<br />

Upto to a<br />

limit of Rs.10<br />

lakhs<br />

Upto to a<br />

limit of Rs.15<br />

lakhs<br />

Limit increased<br />

by Rs. 2 lakhs<br />

Limit increased<br />

by Rs. 3 lakhs<br />

Limit increased<br />

by Rs. 4 lakhs<br />

Limit increased<br />

by Rs. 6 lakhs<br />

Limit increased<br />

by Rs. 2 lakhs<br />

Low<br />

Department of Tourism, Government of Karnataka Page | 35


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Activity / Infrastructure identified for<br />

incentives<br />

• Adventure tourism<br />

• Wilderness and eco tourism.<br />

• Rural tourism<br />

• Healthcare<br />

• Safari vehicles and boats.<br />

Tourist arrivals 4<br />

High<br />

Incentives based on different categories of Locations /<br />

tourism Destinations 1 (I loc )<br />

Additional incentives, based on profile of promoters/ developers/<br />

entrepreneurs/ institutions (can be availed in addition to I loc)<br />

A B C D E SC ST Women Women SC/ ST<br />

Incentive will be calculated as a percentage of Equipment Cost and subjected to a maximum amount.<br />

35 % of<br />

Equipment<br />

Cost (max.<br />

of Rs. 35<br />

lakhs)<br />

30 % of<br />

Equipment<br />

Cost (max.<br />

of Rs. 30<br />

lakhs)<br />

25 % of<br />

Equipment<br />

Cost (max.<br />

of Rs. 25<br />

lakhs)<br />

20 % of<br />

Equipment<br />

Cost (max. of<br />

Rs. 20 lakhs)<br />

15 % of<br />

Equipment<br />

Cost (max. of<br />

Rs. 15 lakhs)<br />

I loc + 5 % of<br />

Equipment Cost<br />

and maximum<br />

increased by Rs.<br />

5 lakhs<br />

I loc + 8 % of<br />

Equipment Cost<br />

and maximum<br />

increased by Rs.<br />

8 lakhs<br />

I loc + 8 % of<br />

Equipment Cost<br />

and maximum<br />

increased by Rs.<br />

8 lakhs<br />

I loc + 12 % of<br />

Equipment Cost<br />

and maximum<br />

increased by Rs.<br />

12 lakhs<br />

CBOs, NGOs,<br />

Foundations,<br />

SHG, Trusts,<br />

NPOs,<br />

Associations<br />

I loc + 5 % of<br />

Equipment Cost<br />

and maximum<br />

increased by Rs.<br />

5 lakhs<br />

2. Equipment<br />

Medium<br />

Low<br />

40 % of<br />

Equipment<br />

Cost (max<br />

.of Rs. 40<br />

lakhs)<br />

45 % of<br />

Equipment<br />

Cost (max.<br />

of Rs. 45<br />

lakhs)<br />

35 % of<br />

Equipment<br />

Cost (max.<br />

of Rs. 35<br />

lakhs)<br />

40 % of<br />

Equipment<br />

Cost (max.<br />

of Rs. 40<br />

lakhs)<br />

30 % of<br />

Equipment<br />

Cost (max.<br />

of Rs.<br />

30lakhs)<br />

35 % of<br />

Equipment<br />

Cost (max.<br />

of Rs. 35<br />

lakhs)<br />

25 % of<br />

Equipment<br />

Cost (max. of<br />

Rs. 25 lakhs)<br />

30 % of<br />

Equipment<br />

Cost (max. of<br />

Rs. 20 lakhs)<br />

20 % of<br />

Equipment<br />

Cost (max. of<br />

Rs. 20 lakhs)<br />

25 % of<br />

Equipment<br />

Cost (max. of<br />

Rs. 25 lakhs)<br />

3. Other<br />

Infrastructure<br />

• Signage<br />

• Cell phone charging points<br />

• Pay and use toilets<br />

• Drinking water points<br />

• Internet Services<br />

High<br />

Incentive will be calculated as a percentage of Asset Cost excluding land and subjected to a maximum amount.<br />

35 % of<br />

Asset Cost<br />

(max. of Rs.<br />

35 lakhs)<br />

30 % of<br />

Asset Cost<br />

(max. of Rs.<br />

30 lakhs)<br />

25 % of<br />

Asset Cost<br />

(max. of Rs.<br />

25 lakhs)<br />

20 % of Asset<br />

Cost (max. of<br />

Rs. 20 lakhs)<br />

15 % of Asset<br />

Cost (max. of<br />

Rs. 15 lakhs)<br />

I loc + 5 % of<br />

Asset Cost and<br />

maximum<br />

increased by Rs.<br />

5 lakhs<br />

I loc + 8 % of<br />

Asset Cost and<br />

maximum<br />

increased by Rs.<br />

8 lakhs<br />

I loc + 8 % of<br />

Asset Cost<br />

and maximum<br />

increased by Rs.<br />

8 lakhs<br />

I loc + 12 % of<br />

Asset Cost<br />

and maximum<br />

increased by Rs.<br />

12 lakhs<br />

I loc + 5 % of<br />

Asset Cost<br />

and maximum<br />

increased by Rs.<br />

5 lakhs<br />

Department of Tourism, Government of Karnataka Page | 36


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Activity / Infrastructure identified for<br />

incentives<br />

Tourist arrivals 4<br />

Medium<br />

Incentives based on different categories of Locations /<br />

tourism Destinations 1 (I loc )<br />

Additional incentives, based on profile of promoters/ developers/<br />

entrepreneurs/ institutions (can be availed in addition to I loc)<br />

A B C D E SC ST Women Women SC/ ST<br />

40 % of<br />

Asset Cost<br />

(max .of Rs.<br />

40 lakhs)<br />

35 % of<br />

Asset Cost<br />

(max. of Rs.<br />

35 lakhs)<br />

30 % of<br />

Asset Cost<br />

(max. of Rs.<br />

30lakhs)<br />

25 % of Asset<br />

Cost (max. of<br />

Rs. 25 lakhs)<br />

20 % of Asset<br />

Cost (max. of<br />

Rs. 20 lakhs)<br />

CBOs, NGOs,<br />

Foundations,<br />

SHG, Trusts,<br />

NPOs,<br />

Associations<br />

Low<br />

45 % of<br />

Asset Cost<br />

(max. of Rs.<br />

45 lakhs)<br />

40 % of<br />

Asset Cost<br />

(max. of Rs.<br />

40 lakhs)<br />

35 % of<br />

Asset Cost<br />

(max. of Rs.<br />

35 lakhs)<br />

30 % of Asset<br />

Cost (max. of<br />

Rs. 20 lakhs)<br />

25 % of Asset<br />

Cost (max. of<br />

Rs. 25 lakhs)<br />

• Setting up Vocational<br />

Training Institute.<br />

Incentive will be calculated as a percentage of Total Project Cost (TPC) excluding land and subjected to a maximum amount<br />

4. Training and HRD<br />

A. Infrastructure creation in<br />

Training and HRD<br />

*The Institute must provide<br />

training and imparting skills in<br />

areas such as training guides,<br />

culinary skills, hotel management,<br />

tourism facilitate management,<br />

etc.<br />

High<br />

Medium<br />

35 % of<br />

TPC (max.<br />

of Rs. 35<br />

lakhs)<br />

40 % of<br />

TPC (max.<br />

of Rs. 40<br />

lakhs)<br />

30 % of TPC<br />

(max. of Rs.<br />

30 lakhs)<br />

35 % of TPC<br />

(max. of Rs.<br />

35 lakhs)<br />

25 % of<br />

TPC (max.<br />

of Rs. 25<br />

lakhs)<br />

30 % of<br />

TPC (max.<br />

of Rs.<br />

30lakhs)<br />

20 % of TPC<br />

(max. of Rs.<br />

20 lakhs)<br />

25 % of TPC<br />

(max. of Rs.<br />

25 lakhs)<br />

15 % of TPC<br />

(max. of Rs.<br />

15 lakhs)<br />

20 % of TPC<br />

(max. of Rs.<br />

20 lakhs)<br />

I loc + 5 % of TPC<br />

and maximum<br />

increased by Rs.<br />

5 lakhs<br />

I loc + 8 % of TPC<br />

and maximum<br />

increased by Rs.<br />

8 lakhs<br />

I loc + 8 % of TPC<br />

and maximum<br />

increased by Rs.<br />

8 lakhs<br />

I loc + 12 % of<br />

TPC and<br />

maximum<br />

increased by Rs.<br />

12 lakhs<br />

I loc + 5 % of TPC<br />

and maximum<br />

increased by Rs.<br />

5 lakhs<br />

Department of Tourism, Government of Karnataka Page | 37


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Activity / Infrastructure identified for<br />

incentives<br />

Tourist arrivals 4<br />

Low<br />

Incentives based on different categories of Locations /<br />

tourism Destinations 1 (I loc )<br />

45 % of<br />

TPC (max.<br />

of Rs. 45<br />

lakhs)<br />

Additional incentives, based on profile of promoters/ developers/<br />

entrepreneurs/ institutions (can be availed in addition to I loc)<br />

A B C D E SC ST Women Women SC/ ST<br />

40 % of TPC<br />

(max. of Rs.<br />

40 lakhs)<br />

35 % of<br />

TPC (max.<br />

of Rs. 35<br />

lakhs)<br />

30 % of TPC<br />

(max. of Rs.<br />

20 lakhs)<br />

25 % of TPC<br />

(max. of Rs.<br />

25 lakhs)<br />

CBOs, NGOs,<br />

Foundations,<br />

SHG, Trusts,<br />

NPOs,<br />

Associations<br />

5. Media and<br />

Publicity<br />

B. Curriculum / Training Materials /<br />

Workshops<br />

A. Print Media<br />

• Developing vocational<br />

courses<br />

• Preparation of vocational<br />

based course material<br />

• Conducting trainings and<br />

Workshops<br />

*Must provide training and<br />

imparting skills in areas such as<br />

guides, culinary skills, hotel<br />

management, tourism facilitate<br />

management, etc.<br />

• Tourist Maps and Guides<br />

• Coffee Table books<br />

• Brochures and Pamphlets<br />

Upto to a limit of Rs.25 lakhs<br />

Upto to a limit of Rs.25 lakhs<br />

Limit increased<br />

by Rs. 2 lakhs<br />

Limit increased<br />

by Rs. 2 lakhs<br />

Limit increased<br />

by Rs. 3 lakhs<br />

Limit increased<br />

by Rs. 3 lakhs<br />

Limit increased<br />

by Rs. 4 lakhs<br />

Limit increased<br />

by Rs. 4 lakhs<br />

Limit increased<br />

by Rs. 6 lakhs<br />

Limit increased<br />

by Rs. 6 lakhs<br />

Limit increased<br />

by Rs. 2 lakhs<br />

Limit increased<br />

by Rs. 2 lakhs<br />

Department of Tourism, Government of Karnataka Page | 38


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Activity / Infrastructure identified for<br />

incentives<br />

B. Electronic Media<br />

• Documentaries<br />

• Travel shows<br />

• Audio Guides<br />

• Blogs and Website<br />

Tourist arrivals 4<br />

Incentives based on different categories of Locations /<br />

tourism Destinations 1 (I loc )<br />

Additional incentives, based on profile of promoters/ developers/<br />

entrepreneurs/ institutions (can be availed in addition to I loc)<br />

A B C D E SC ST Women Women SC/ ST<br />

Upto to a limit of Rs.25 lakhs<br />

Limit increased<br />

by Rs. 2 lakhs<br />

Limit increased<br />

by Rs. 3 lakhs<br />

Limit increased<br />

by Rs. 4 lakhs<br />

Limit increased<br />

by Rs. 6 lakhs<br />

CBOs, NGOs,<br />

Foundations,<br />

SHG, Trusts,<br />

NPOs,<br />

Associations<br />

Limit increased<br />

by Rs. 2 lakhs<br />

Department of Tourism, Government of Karnataka Page | 39


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

GUIDELINES FOR DEVELOPMENT OF VARIOUS<br />

TOURISM RELATED INFRASTRUCTURE AND<br />

SERVICES<br />

(Please note that the guidelines are only indicative in nature and set out the<br />

minimum requirements. Consent of Approving Authority(s) is essential for availing<br />

incentives and concessions under the Policy)<br />

Department of Tourism, Government of Karnataka Page | 40


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Table of Contents<br />

1) GUIDELINES FOR DEVELOPMENT OF HOMESTAYS IN KARNATAKA ........................................... 42<br />

2) GUIDELINES FOR RURAL TOURISM ............................................................................................................ 61<br />

3) GUIDELINES FOR DEVELOPMENT AND PROMOTION OF CARAVAN TOURISM ..................... 63<br />

4) GUIDELINES FOR RE-USE OF HERITAGE BUILDINGS IN KARNATAKA ......................................... 69<br />

5) GUIDELINES FOR DEVELOPING HEALTH-CARE TOURISM ................................................................ 71<br />

6) GUIDELINES FOR ECO TOURISM ................................................................................................................. 74<br />

7) GUIDELINES FOR DEVELOPING ADVENTURE TOURISM & RELATED ACTIVITIES IN<br />

KARNATAKA ........................................................................................................................................................ 78<br />

8) GUIDELINES FOR DEVELOPING THEME PARKS ...................................................................................... 90<br />

9) GUIDELINES FOR DEVELOPING WAYSIDE AMENITIES ........................................................................ 93<br />

10) GUIDELINES FOR YATRI NIWAS AND DORMITORIES ......................................................................... 98<br />

11) GUIDELINES FOR DEVELOPMENT OF YOUTH HOSTELS .................................................................. 101<br />

12) GUIDELINES FOR DEVELOPING INTERPRETATION CENTRES, TOURIST INFORMATION<br />

CENTRE AND KIOSKS .................................................................................................................................... 104<br />

13) GUIDELINES FOR MEDIA, COMMUNICATION AND PROMOTIONAL ACTIVITIES ................. 109<br />

14) GUIDELINES FOR EVENT BASED TOURISM ............................................................................................ 111<br />

15) GUIDELINES FOR HERITAGE TRAILS AND NATURE TRAILS ........................................................... 117<br />

Department of Tourism, Government of Karnataka Page | 41


<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

1) Guidelines for development of Homestays in<br />

Karnataka<br />

a. Introduction<br />

Tourism is currently the largest and fastest growing industry in the world. The industry has<br />

emerged as one of the leading sectors that have enhanced the contribution to Karnataka’s<br />

economy. Karnataka has been witnessing a tremendous influx of international and domestic<br />

tourists that has added to foreign exchange earnings. Therefore, increased demand for<br />

accommodations coupled with need for elevated authentic experience has led to the<br />

concept of Homestay gaining importance.<br />

The Department of Tourism (DoT), Government of Karnataka (GoK) had introduced a<br />

new scheme for Homestays called ‘Athithi’ to supplement the demand of accommodations<br />

at various tourist destinations in the State of Karnataka. These Homestays provide<br />

standard facilities with minimal investment and encourage the locals to earn an extra<br />

income. Since then DoT has been making a sustained effort to promote the concept of<br />

Homestays under the brand name “Athithi” in various tourist destinations in districts such<br />

as Kodagu, Chikkmanglur, Uttar Karnataka, Hassan, Mysore, Udupi etc. They have also<br />

published information in this regard to the tourists through their Website. Under the<br />

Scheme the Homestays are minimally regulated and treated as a non-commercial activity.<br />

The guidelines set out herein provide a clear procedure for registration/classification/reclassification<br />

of the Homestays, mandatory facilities required in a Homestay, incentives<br />

available to the Homestay owners etc.<br />

b. Eligibility<br />

Eligible applicants are required to fulfil the following conditions to submit applications for<br />

the purpose of registration of Homestays:<br />

i. The owner or promoter of the Homestay unit should be the owner of the property<br />

where the Homestay is functioning/ proposed to function.<br />

ii. The owner or promoter of the Homestay unit should be physically residing with<br />

his/her family in the same Homestay unit or within the premises/campus in close<br />

proximity. Individuals or families who own a house of good quality located within the<br />

state and can make available, a maximum of 5 (five) rooms with toilet facilities<br />

exclusively for tourist accommodation, and who agree to provide basic minimum<br />

infrastructure standards and assured quality in service.<br />

iii. A Police Clearance certificate has been obtained from Local Station House Officer.<br />

iv. At least one of the family members residing in Homestay units should be able to<br />

communicate in English.<br />

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v. The minimum floor area of each room in the Homestay should be atleast 120 sq ft<br />

for double bedroom and atleast 100 sq ft for single bedroom.<br />

vi. The minimum size of each bathroom in the Homestay should be 30 sq ft.<br />

vii. There should be an easy access from the road by a foothpath/mule track to the<br />

Homestay and should be in good condition.<br />

viii. Residents should not carry out any commercial activity of tours and travel, sightseeing,<br />

transport, handicrafts or any other similar activity in or from the Homestay<br />

unit.<br />

ix. The proposed Homestay is not registered as a Hotel or commercial establishment;<br />

and not enjoying any benefits under any of the State or Central Policy/Act/<br />

Guidelines.<br />

c. Minimum Requirements<br />

• Application for Registration of Homestay Units<br />

i. Any Homestay owner who fulfils the above eligibility conditions may submit an<br />

application for registration, to the Director, Department of Tourism, specifying<br />

the category applied for, in a prescribed format (Annex A) along with the<br />

application fee, registration fees and the documents specified in Clause 5.<br />

The application fee and the registration fee payable for Gold Guest Class and<br />

Silver Guest Class category are provided in the table below:<br />

Category of<br />

Classification<br />

Application Fee<br />

(in Rs.)<br />

Registration Fee<br />

(in Rs)<br />

For Gold Guest Class 3000 15000<br />

For Silver Guest Class 2000 10000<br />

ii. The application fee and registration fee should be paid separately by the applicant<br />

in the form of a Demand <strong>Draft</strong> (DD) in favour of Commissioner, Department of<br />

Tourism, Government of Karnataka, drawn on any nationalised bank or scheduled<br />

bank , payable at Bangalore. The application fee is not refundable in case the<br />

Application for Registration is rejected.<br />

iii. On receipt of application in the prescribed format along with the prescribed fees,<br />

DoT shall provide an acknowledgement of having received the same, to the<br />

applicant.<br />

iv. In case the application for registration is rejected, the application fee shall not be<br />

refunded. However, the registration fee paid by the Homestay owner shall be<br />

refunded by DoT within 30 days from the date of rejection of application for<br />

registration.<br />

v. The Regional Classification Committee may recommend registering a Homestay<br />

under Gold Guest Class or Silver Guest Class. In case the Homestay Owner has<br />

applied for a Silver Guest Class, but the Regional Classification Committee<br />

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recommends a Gold Guest Class to be provided, the applicant is required to pay<br />

the registration fee applicable for such Gold Guest Class. Only upon payment of<br />

registration fee applicable for Gold Guest Class, the said Homestay shall be<br />

registered under Gold Guest Class.<br />

• Documents to be submitted along with the application (in duplicate)<br />

i. Prescribed application form duly filled in.<br />

ii. Demand <strong>Draft</strong> (DD) for application fee and registration fee.<br />

iii. Proof of ownership/lease of the building (Affidavit in case of co-sharer of<br />

house/land).<br />

iv. Location plan showing access to the building from the major roads (need not be<br />

to scale).<br />

v. Plan and elevation of the existing building.<br />

vi. Plan and elevation of the building incorporating the proposed alteration, if<br />

required, certified by a qualified engineer.<br />

vii. One hard copy and one soft copy of the photographs of the building, including<br />

interiors, showing types of facilities available, bathroom, living room, bedroom,<br />

parking etc.<br />

viii. Police clearance certificate from Local Station House Officer.<br />

ix. Check list details as per Annex B (enclose a copy of the checklist duly certified<br />

that the facilities are available in the Homestay unit).<br />

x. Certified Building Plans from the local body.<br />

xi. If approval earlier, a copy of the earlier Certificate of Registration issued by the<br />

Department of Tourism.<br />

• Registration/ Classification/Reclassification Procedure<br />

i. Homestay units shall be registered as per these guidelines and classified as per<br />

the prescribed classification criteria.<br />

ii.<br />

iii.<br />

Once the Homestay unit applies for registration/classification/re-classification, it<br />

has to be ready for inspection by the private agency appointed by DoT or<br />

prescribed Authority appointed by Government or Regional Classification<br />

Committee constituted by the State Government for the purpose. No requests<br />

for deferment of inspection shall be entertained.<br />

Upon receipt of applications, DoT shall, through a private agency/prescribed<br />

authority appointed/ Regional Classification Committee, undertake physical<br />

verification of Homestay unit and evaluate the surrounding environment, hygiene,<br />

cleanliness, safety and security provided to the tourist, presence of facilities and<br />

services as per the checklist provided in Annex B. If found satisfactory with the<br />

facilities, the authority shall recommend to DoT for the classification of the<br />

Homestay unit, taking into consideration the marking criteria provided at Annex<br />

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C. The checklist should be duly filled in and signed on all pages and submitted to<br />

DoT with the application.<br />

iv.<br />

The Regional Classification Committee will consist of the following:<br />

• Principal Secretary (Tourism) State Government<br />

• Regional Director, India Tourism<br />

• Representatives from IATO<br />

• Representatives from TAAI<br />

• Local India Tourism Office<br />

• Representative from State Tourism Department<br />

• Commissioner of Police / Superintendent of Police of the District or his<br />

representatives.<br />

Note: In case the Principal Secretary is unable to chair the committee, the Regional<br />

Director, India Tourism, will chair the Classification Committee. The Chairman and any two<br />

members will constitute a quorum. The recommendation of the Committee will be approved by<br />

the Chairman.<br />

v. Based on the observations made by the private agency and the recommendations<br />

of the prescribed Authority/ Regional Classification Committee, the Homestay<br />

unit will be certified under the prescribed classification norm and registered by<br />

DoT.<br />

vi.<br />

Homestay units fulfilling all the essential conditions prescribed under these<br />

guidelines and meeting the required criteria in the checklist of facilities and<br />

quality of the accommodation provided, belonging to the Class A category, will<br />

be given the Gold Guest Class status and Class B category will be awarded the<br />

Silver Guest Class status.<br />

vii. All cases of classification would be finalised within 30 days of the application<br />

being made to the Director, Department of Tourism, complete in all respect.<br />

viii. The member of Homestay units should undergo the training programme<br />

conducted by DoT or service providers as prescribed by the Tourism<br />

Department, after registration of their Homestays within the time prescribed by<br />

DoT. Failure to attend the training programme would lead to cancellation of the<br />

Certificate of Registration. .<br />

ix.<br />

Once the Certificate of Registration is obtained from DoT, the applicant is<br />

required to register the Homestay unit r with the Panchayat.<br />

• Expiry of Certificate of Registration and Classification<br />

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i. Registration and Classification shall be valid for a period of 3 (three) years from<br />

the date of issue of orders of registration or in case of reclassification, from the<br />

date of expiry of the last classification, provided that an application has been<br />

received at least 3 months before the expiry of the last classification.<br />

ii.<br />

On expiry of 3 (years) from the date of issue of orders of registration, or in case<br />

of reclassification from the date of expiry of the last classification, the registration<br />

of the Homestay Units should be renewed on payment of renewal fee as<br />

provided in the table below, within 15 days of expiry:<br />

Category of Classification Renewal Fee (in Rs)<br />

Gold Guest Class 15000<br />

Silver Guest Class 10000<br />

iii.<br />

iv.<br />

The renewal fee shall be payable by the applicant in the form of a Demand <strong>Draft</strong><br />

(DD) in favour of Commissioner, Department of Tourism, Government of<br />

Karnataka, drawn on any nationalised bank or scheduled bank and payable at<br />

Bangalore.<br />

In case the applicant has failed to pay the prescribed renewal fee within the<br />

specified time, DoT shall have the right to take any action including cancellation<br />

of the registration/classification and take legal action against the Homestay<br />

owner.<br />

• Refusal and Cancellation of Registration<br />

DoT may, by an order in writing:<br />

i. Refuse registration of a Homestay unit, if the applicant is convicted of any offence<br />

under any law providing for prevention of hoarding, smuggling, profiteering, or<br />

any adulteration of food or drug, under Chapter XIII and XIV of the Indian Penal<br />

Code,1860 or<br />

ii.<br />

Remove the name of a Homestay unit from the register and cancel the<br />

Certificate of Registration, on any of the following grounds, namely:<br />

• if the Homestay unit ceases to cater to the tourists;<br />

• if the Applicant is convicted of any offence punishable under the relevant<br />

sections of the Indian Penal Code,1860 or under any law providing for the<br />

prevention of hoarding, smuggling, profiteering or adulteration of food and<br />

drugs,r corruption or<br />

• if the owner or the Homestay unit under question is blacklisted by DoT;<br />

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• In case of overcharging, unhygienic conditions, misbehavior, malpractices<br />

and failure to maintain required standards.<br />

• If the applicant has failed to pay the renewal fee within the prescribed time<br />

limit.<br />

• If the applicant fails to undergo the training programme organised by DoT.<br />

• Indulge or allow any such activity that adversely affects the privacy and<br />

rights of the neighbors and residents of the locality.<br />

No application for registration shall be refused or certificate of registration be<br />

cancelled, unless the person applying for registration and the person whose<br />

certificate of registration is to be cancelled, has been afforded a reasonable<br />

opportunity of being heard.<br />

After the cancellation of certificates of registration, DoT shall direct forthwith, the<br />

removal of such unit from the register. Further, DoT may, through written orders,<br />

blacklist such Homestay unit. The particulars of such blacklisted Homestay unit shall<br />

be notified to all travel, trade and concerned organizations.<br />

• General Terms and Conditions for Approval and Registration/Classification<br />

of Homestay Unit<br />

i. All applications for the classification or reclassification must be complete in all<br />

respects including application form, application fee, prescribed clearances, NOCs,<br />

certificates, etc. The incomplete application is liable to be rejected.<br />

ii.<br />

iii.<br />

iv.<br />

In case of dissatisfaction with the decision on the classification, the unit may<br />

appeal to the Commissioner of Tourism, GoK, within 30 days of receiving the<br />

communication regarding classification / reclassification. The decision of the<br />

Commissioner of Tourism, GoK, shall be final and binding.<br />

If any dispute arises between the house owner and the tourists, the matter will<br />

be brought to the notice of the Commissioner of Tourism, GoK for resolution.<br />

The decision of Commissioner of Tourism, GoK, shall be final and binding.<br />

The classified Homestay units are expected to maintain required standards at all<br />

times. The Regional Classification Committee could inspect the same, at any<br />

time, without previous notice. Any serious deficiencies will be reported to DoT,<br />

and DoT is free to take any action including cancellation of the classification.<br />

v. Any deficiencies/rectification pointed out by the Regional Classification<br />

Committee will have to be complied within the stipulated time, which will be<br />

allotted in consultation with the representatives of the establishment during<br />

inspection. Failure to do so, will result in rejection of the application.<br />

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vi.<br />

Any changes in the facilities of the unit shall be reported to the concerned<br />

Assistant Director of Tourism, within 30 days. If any such violation comes to the<br />

notice of the Regional Classification Committee, then the classification will stand<br />

withdrawn/ terminated.<br />

vii. If the owner wishes to cancel the registration of the Homestay unit, he/she may<br />

apply to the DoT on a simple paper.<br />

viii. All the classified units shall submit Form C (registration book as maintained in<br />

hotels) with passport details to the police station, as is done by the hotels, while<br />

accommodating foreign nationals.<br />

ix.<br />

The owner shall maintain a register for letting out the rooms to the tourists,<br />

which can be inspected by the concerned District Level Tourism Officer. The<br />

register will have the same format as those presently being used in the Hotels/<br />

Guest Houses.<br />

x. The owner shall maintain a bill book/ Homestay stamp pad for issuing the bills to<br />

the tourists.<br />

xi. Department of Tourism, Government of Karnataka, reserves the right to modify<br />

the guidelines/terms and conditions from time to time, for the betterment and<br />

well-being of the industry.<br />

• Code of Conduct of Homestay Owners<br />

DoT has framed certain guiding principles that should be followed by the Homestay<br />

Owners. These are illustrated as a Code of Conduct and would include the<br />

following:<br />

i. The owners of registered Homestay unit shall not use the land for any other<br />

commercial purpose and shall not alienate the land other than for the purpose<br />

for which it is being used at present.<br />

ii.<br />

iii.<br />

iv.<br />

Every Homestay unit shall follow the prescribed guidelines in this regard,<br />

maintain the basic infrastructure and quality standards, as per the selected<br />

classification criteria, and adhere to the code.<br />

The owner of Homestay shall charge the rates approved by the DoT at the time<br />

of booking, from the tourists. Rates shall be revised once in two years, by the<br />

Regional Classification Committee, on application by the owner.<br />

Every Homestaty shall accurately describe the facilities provided in their<br />

establishment and the rates quoted for usage of the facilities, to the guests.<br />

Receipts are to be provided wherever required.<br />

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v. To allow guests to see the accommodation on arrival, prior to payment<br />

vi.<br />

To adhere to the payment terms agreed upon at the time of booking<br />

vii. To deal promptly and courteously with all enquiries, requests, reservations,<br />

correspondence and complaints from guests.<br />

viii. Maintain the Homestay unit in a good state of repair and cleanliness and fit for<br />

habitation of guests at all times, and comply with any rules respecting standards<br />

of health, hygiene and safety, including fire safety.<br />

ix.<br />

Maintain detailed particulars of guests in a register/or computerized record in<br />

electronic form and provide fortnightly information of the guests to the municipal<br />

body concerned, and the police.<br />

x. Every registered Homestay unit shall maintain the following books and register,<br />

approved by DoT/Regional Classification Committee and upon demand/request<br />

by the DoT/Prescribed Authority/ Regional Classification Committee, shall<br />

produce the following records namely:<br />

• Complaint/suggestion book kept at the reception/lobby/living room of<br />

Homestay.<br />

• Guest/tourist visitor register.<br />

• Bill book duly numbered in triplicate.<br />

• Receipt book duly numbered in duplicate for receipt of payments/advance.<br />

xi.<br />

The Homestay unit owner/family shall not allow entry of guest/tourist to the<br />

rooms unless his particulars are entered in the guest register.<br />

• Booking Procedures<br />

i. Upon registration with DoT, the Homestay owners may advertise their<br />

Homestay on their website for booking. It is the responsibility of the Homestay<br />

owners to take the guests’ contact details, confirmed arrival and departure times<br />

etc.<br />

ii.<br />

Once the booking has been accepted, not more than 20% of the total fee may be<br />

charged from the tourists as advance payment. Request for payment in full, prior<br />

to arrival, is not allowed. Upon receipt of advance deposit, written<br />

acknowledgement should be provided to the tourists. Guests should be allowed<br />

to inspect the accommodation prior to making payment. .<br />

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iii.<br />

Any deposit must be refunded if the booking is cancelled atleast 3 weeks in<br />

advance, from the arrival date.<br />

• Display of information and documents to be maintained by the Homestay<br />

Owners<br />

Every registered Homestay unit should display, at a conspicuous place, in respect of<br />

his Homestay, at the entrance of the Homestay or at the reception counter, on a<br />

notice board (with a minimum size of 3’-4’) the following information, duly painted:<br />

1. Name of the Homestay______________________________<br />

2. Signed registration and classification certificates issued by DoT<br />

3. Certificate of Training programme undergone<br />

4. Total accommodation in the Homestay with details with the following details:<br />

o No of single room________________________.<br />

o No of double room_______________________.<br />

o Rooms occupied_______________________.<br />

o Rooms reserved______________________________.<br />

o Rooms available______________________________.<br />

5. Rate list of each room as approved by prescribed Authority.<br />

6. Check out time<br />

7. Rate list of eatables to be displayed on a separate notice board and or menu.<br />

8. Kitchen/Dining closing time to be displayed.<br />

• Monitoring and Evaluation of Homestays<br />

i. There shall be an independent panel to monitor and evaluate the Homevstay<br />

units in the State, This would ensure consistent efforts to provide assured<br />

service standards. This shall be done by a Monitoring Committee which shall be<br />

duly notified by the Department, so that assured minimum standards are<br />

continued to be maintained in these Homestay units.<br />

ii.<br />

The panel shall be drawn from various stakeholders and expert agencies involved<br />

in tourism and eco- tourism fields.<br />

d. Incentives and Concessions<br />

Please refer to Section 5 of this policy for details related to procedure for Registration and<br />

Applying for Incentives. Only Homestay units duly registered with the Tourism<br />

Department would be eligible for the following incentives:<br />

i. Use of Karnataka Tourism Brand for marketing.<br />

ii. Exemption from Luxury and Sales Tax/VAT.<br />

iii. Payment of electricity and water charges at domestic rates.<br />

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iv. Exemption from payment of land conversion charges to the Town & Country<br />

Planning Department.<br />

v. The rate of property tax will be those prescribed by the appropriate authorities for<br />

residential purposes.<br />

vi. Government would facilitate in getting loans from the financial institutions for the<br />

improvement of the existing houses for it’s conversion into Homestay.<br />

vii. DoT would arrange continuous training programmes for the Homestay owners in<br />

essential areas including staff proficiency, food handling, safety and hygiene.<br />

viii. DoT shall publish on its web site, free of charge, the list of all approved Homestay<br />

units and shall also print a brochure of the registered Homestay units and make it<br />

available in its tourism kiosks/ centres.<br />

ix. Other incentives as applicable under Annexure 2 of this policy.<br />

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ANNEX A- APPLICATION FOR REGISTRATION<br />

1. Name of the Homestay unit, if any:<br />

2. Category applied for:<br />

3. Name of the owner/promoter<br />

(with a note on their background)<br />

4. Father’s Name<br />

5. Age<br />

6. Postal address<br />

7. Contact Number<br />

(tel. No., Fax, email)<br />

8. Location of the Homestay along with full address :<br />

(location plan to be included)<br />

9. Details of family members who are staying at the unit<br />

Passport size<br />

photo to be<br />

affixed<br />

Sl.No. Name Relationship with<br />

the applicant<br />

1.<br />

2.<br />

3.<br />

4.<br />

Educational<br />

Qualifications<br />

Occupation<br />

10. Date on which the Homestay became operational:<br />

11. Details of the building<br />

a. Building No./Ward No. of local body :<br />

b. Name of the local body:<br />

c. Name of the Gramme Sabha/Panchayat, Block, Tehsil, District<br />

d. Plinth area (floor-wise):<br />

(plan, elevation & photographs of the building to be enclosed)<br />

e. Location Plan showing access to the Homestay from the main approach road<br />

f. Proof of ownership of the house/property<br />

g. Accredition if any:<br />

12. Details of location<br />

a. Area of the plot:<br />

b. Survey number :<br />

c. Ward No.:<br />

d. Village, Taluk and District:<br />

a. Distance from nearest town (w.r.t. village):<br />

b. Distance from nearest railway station (w.r.t. village):<br />

c. Distance from nearest airport (w.r.t. village):<br />

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d. Distance from nearest bus stand<br />

e. Distance from nearest shopping center<br />

f. Distance from nearest Hospital/Dispensary<br />

13. Nearest tourist spot (please describe the tourist attractions nearby):<br />

14. Details of facilities<br />

a. Number of bed rooms offered to tourists<br />

Sl.No.<br />

1.<br />

2.<br />

3.<br />

4.<br />

5.<br />

Room size<br />

(in sq ft)<br />

Number of<br />

bathrooms/Toil<br />

ets available<br />

Facilities in<br />

each room<br />

Additional<br />

facility – if any<br />

b. Kitchen facilities (Yes/No) :<br />

c. Dining / lobby (Yes/No.) :<br />

d. Other facilities (Please specify - Attach separate sheet if necessary):<br />

15. Registration No.<br />

(If approved earlier, attach a copy of the earlier Certificate of Registration issued by DoT)<br />

16. Whether clearance is obtained from the Police Authorities regarding the antecedents of<br />

the Owner/ owners and the proposed activity (Yes/No)<br />

(copy to be enclosed)<br />

17. Application fee and Registration Fee details:<br />

Category Classification Classification/<br />

Reclassification Fee (in Rs.)<br />

Details of DD<br />

Category A<br />

Category B<br />

Gold Guest Class<br />

Silver Guest Class<br />

DD should be drawn in favour of Commissioner, Department of Tourism, Government of<br />

Karnataka, drawn on any nationalised bank or scheduled bank and payable at Bangalore.<br />

The application fee is not refundable in case of rejection or classification or considering for<br />

classification in lower classes. Please enclose DD along with the application.<br />

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18. Copy of the documents enclosed along with the Application<br />

Sl.No.<br />

Documents enclosed<br />

1.<br />

2.<br />

3.<br />

4.<br />

5.<br />

19. Eco –friendly facilities undertaken in the Homestay units:<br />

20. Undertaking:<br />

I have read and understood all the terms and conditions mentioned in the Homestay policy<br />

also with respect to the approval and registration of the Homestay units and hereby<br />

agree to abide by them. I further confirm that I shall abide by the same and such other<br />

conditions as may be laid down time to time by the Department of Tourism for the<br />

Homestay Certification. The information and documents provided are correct and<br />

authentic to the best of my knowledge and belief.<br />

Signature:<br />

Place:<br />

Date:<br />

Note:<br />

1. Submit the application form along with the Demand <strong>Draft</strong>s and relevant documents to<br />

DoT.<br />

2. After inspection DoT will register the Homestay as per the classification norm and if<br />

applied the owner has to submit the deference of fee as per the classification criteria.<br />

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ANNEX B- CHECKLIST FOR APPROVAL OF HOMESTAYS<br />

1. Front Sitting Area/Lobby<br />

a. Adequate ventilation and natural or artificial lighting<br />

b. Adequate, good quality furniture and in good condition.<br />

c. Clean, spacious, and well maintained lobby / front sitting area.<br />

2. Bed Rooms<br />

a. Minimum two lettable room & maximum 5 rooms (10 beds) with attached bathrooms.<br />

All rooms should be clean, airy, pest free, without dampness and with good ventilation.<br />

b. Minimum size of a single bed room should not be less than 100 sqft and the minimum<br />

size of the double bedroom should not be less than 120 sqft.<br />

c. Well maintained and well equipped with quality carpets/area rugs/tiles or marble<br />

flooring, furniture etc. in keeping with the traditional lifestyle.<br />

d. Clean, comfortable beds with rubberized or cotton mattresses or foam rubber pillows<br />

and good quality linen.<br />

e. Width of the single bed should not be less than 3 ft and width of the double bed should<br />

not be less than 4.6 ft.<br />

f. Serviceable and safe locks with keys on each door leading out of the bed room.<br />

g. Windows suitably curtained or fitted with blinds or equivalent.<br />

h. If air conditioning is not provided all bed rooms should have electric fans.<br />

i. Internal telephone or call bell system for the convenience of guest.<br />

j. A dressing table with mirror, ward robe or wall cupboard and/or cloth hangers must be<br />

available.<br />

k. Fresh linen should be provided and bed linen should be changed at least once in 02 days.<br />

l. An iron and an ironing board should be made available on request.<br />

m. Air conditioning /heating depending on climatic conditions with room temperature<br />

between 20 to 25 degree centigrade.<br />

n. A 15 amp earthed power socket in the guest room.<br />

o. Wardrobe with at least 4 cloth hangers in the guest room<br />

p. Shelves or drawer space in the guest rooms<br />

q. Complimentary aqua guard/RO/Mineral water<br />

r. Name, address and telephone numbers of doctors<br />

s. Safe keeping facilities<br />

3. Bathrooms<br />

a. The size of each bathroom should not be less than 30 sqft.<br />

b. Western WC toilet to have a seat and lid, toilet paper<br />

c. Every toilet should be in a good working condition.<br />

d. Every bath room should have over-head showers in good working condition.<br />

e. Bathroom floors should be clean, and of non-skid impervious materials.<br />

f. Bath room walls should be preferably tiled up to 5ft in height or plastered with smooth<br />

cement.<br />

g. Bathrooms should have wash basin, mirror, towel rail, cloth hooks etc.<br />

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h. Good quality, absorbent towels should be provided.<br />

i. 24 hours running hot and cold water with water saving taps/shower with proper sewage<br />

connections<br />

4. Dining Area<br />

a. Clean, well maintained separate dining area with good quality comfortable tables and<br />

chairs.<br />

b. Adequate stock of good quality cutlery, crockery, tableware and table linen.<br />

5. Kitchen<br />

a. Well maintained smoke free, clean, hygienic, odour free, pest free kitchen and well<br />

ventilated kitchen.<br />

b. Adequate food storage facilities.<br />

c. An exhaust fan to remove hot air and other odours from the kitchen.<br />

d. A fire extinguisher or fire blanket should be available in the kitchen.<br />

e. All drainage in and around the kitchen should be clean, kept covered and lead to a<br />

soakage pit.<br />

6. Windows and ventilation:<br />

a. Every bedroom should have at least one opening window with clear glass to provide<br />

natural light and adequate ventilation. Rooms without windows are not acceptable. If<br />

windows are sealed, an approved ventilation system should be provided.<br />

b. Windows should be well fitted, easy to open and shut, and remain open.<br />

7. General<br />

a. Guest register with names, addresses, passport number, with dates of arrival/departure<br />

etc for references to be maintained.<br />

b. List on display of food items/ type of meals available and the charges that apply.<br />

c. First aid facilities should be available.<br />

d. Adequate fire precaution and fire fighting equipments in good working order to ensure<br />

safety of guests.<br />

e. Garbage should be stored in covered bins until it is disposed as per municipal laws.<br />

f. Adequate parking facilities for vehicles.<br />

g. Homestay unit to be covered by an insurance policy including public liability, against any<br />

liability claim by guests.<br />

h. Smoke/heat detectors in the house<br />

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ANNEX C - SCORING CRITERIA<br />

Sl<br />

No<br />

Component<br />

s<br />

Maximu<br />

m Marks<br />

Marking Criteria<br />

1. Location 12 • Located at > 4 tourists<br />

attractions = 8 marks<br />

• Located at >2 but < 4<br />

tourists attractions = 6<br />

marks<br />

• Located at 1 to 2 tourists<br />

attractions = 4 marks<br />

• Located at scenic place =<br />

2 marks<br />

• Located at farm/estate =<br />

2 marks<br />

2. Exterior 10 • Exterior environment = 4<br />

marks basis<br />

• Cleanliness = 2 marks<br />

• Greenery = 2 marks<br />

• Approach = 1 mark<br />

• Landscape = 2 marks<br />

• Exterior lighting = 2<br />

marks<br />

• Parking = 1 mark<br />

3. Type of 8 • Heritage building, Farm<br />

Building<br />

houses, Estate bungalow =<br />

8 marks<br />

• New construction in<br />

traditional architecture =<br />

6 marks<br />

• Normal RCC structure =<br />

4 marks<br />

• Old tiled houses without<br />

much heritage value = 4<br />

marks<br />

4. Guest Rooms 12 • Furniture = 6 marks basis<br />

• Good quality chairs, table<br />

and other necessary<br />

furniture = 3 marks<br />

• Wardrobes with aleast 4<br />

hangers = 3 marks<br />

• Furnishing = 2 marks basis<br />

Marks<br />

obtained<br />

Details &<br />

Status<br />

Mention the<br />

tourists<br />

destinations,<br />

distance from<br />

the Homestay<br />

and type of<br />

Homestay<br />

Mention the<br />

number of<br />

parking space<br />

allocated for<br />

car/bus/two<br />

wheeler etc<br />

and the overall<br />

cleanliness and<br />

status<br />

Mention the<br />

type of building,<br />

its status, age of<br />

the building etc<br />

Mention the<br />

number of<br />

chairs, tables,<br />

the quality of<br />

mattress,<br />

thickness of the<br />

bed, and its<br />

status, the<br />

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Sl<br />

No<br />

Component<br />

s<br />

Maximu<br />

m Marks<br />

Marking Criteria<br />

• Comfortable bed = 1<br />

marks<br />

• Comfortable bed with<br />

good quality linen &<br />

bedding = 2 marks<br />

• Décor = 2 marks<br />

• Room facilities and<br />

amenities = 2 marks (such<br />

as proper ventilation and<br />

lightings etc)<br />

5. Bathroom 08 • Facilities (such as 24/7<br />

running water hot/cold<br />

running water) = 2 marks<br />

• Facilities (such as only<br />

cold running water) = 1<br />

mark<br />

• Good Fittings = 1 mark<br />

• Clean Linen = 1 mark<br />

• Toiletries = 2 marks<br />

6. Public Areas 04 • Antique & good<br />

Furniture’s such as sofas<br />

and tables = 2 mark<br />

• Good furniture’s such as<br />

sofa and tables = 1 mark<br />

• Antique Décor = 2 marks<br />

• Good Décor = 1 marks<br />

7. Food 06 • Traditional cuisine = 2<br />

marks<br />

• Multiple choice of cuisine<br />

= 2 marks<br />

• Fresh and good food<br />

quality = 2 marks<br />

8. Kitchen 06 • Cleanliness= 2 marks<br />

(Daily germicidal cleaning<br />

of floors & usage of Good<br />

quality cutlery and<br />

crockery)<br />

Marks<br />

obtained<br />

Details &<br />

Status<br />

overall<br />

cleanliness etc<br />

Mention the<br />

exact size of<br />

the bathroom,<br />

status of the<br />

bathroom such<br />

as necessary<br />

toiletries,<br />

buckets, water,<br />

soaps etc are<br />

made available<br />

to the guests<br />

etc<br />

Mention in brief<br />

the number of<br />

furniture and<br />

the status and<br />

décor<br />

Mention the<br />

quality of food,<br />

the multiple<br />

choice of food<br />

made available<br />

to the tourists<br />

etc<br />

In brief<br />

mention the<br />

quality of<br />

utensils,<br />

whether the<br />

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Sl<br />

No<br />

Component<br />

s<br />

Maximu<br />

m Marks<br />

Marking Criteria<br />

• State of repair = 2 marks<br />

• Proper storage of food =<br />

2 marks (pest free and<br />

Clean)<br />

9. Cleanliness 10 • Daily germicidal cleaning<br />

of floors = 2 marks<br />

• Pest /Dust and odour free<br />

= 2 marks<br />

• Washing machines/dryers<br />

in the house with<br />

arrangements for laundry/<br />

dry cleaning services = 2<br />

marks<br />

• No seepage = 2 marks<br />

• No stagnant water or<br />

sewerage in and around<br />

the Homestay = 2 marks<br />

10. Hygiene 10 • Garbage disposal facilities<br />

as per municipal laws =<br />

3marks<br />

• Proper Sewerage<br />

discharge = 3 marks<br />

• Proper Drinking water<br />

facility = 4 marks<br />

11. Safety &<br />

Security<br />

12. Communicati<br />

ons<br />

04 • Public area smoke/heat<br />

detectors in the house = 1<br />

mark<br />

• Public area and room<br />

security = 1 mark<br />

• Signage = 1 mark<br />

• Security guards facilities =<br />

1 mark<br />

02 • Phone Service= 1 mark<br />

• Internet access = 1 marks<br />

Marks<br />

obtained<br />

Details &<br />

Status<br />

kitchen is well<br />

maintained<br />

smoke free,<br />

clean, hygienic,<br />

odour free,<br />

pest free,<br />

methods<br />

adopted to<br />

keep the<br />

kitchen clean<br />

etc<br />

Mention in brief<br />

the method<br />

adopted to<br />

keep the<br />

Homestay<br />

clean, dust free<br />

etc and the<br />

status<br />

Mention the<br />

methods<br />

adopted<br />

towards<br />

hygiene and its<br />

status, repairs<br />

required etc<br />

Mention the<br />

status and<br />

number of<br />

security guards<br />

etc<br />

Mention the<br />

status of these<br />

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<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

Sl<br />

No<br />

Component<br />

s<br />

13. Eco-friendly<br />

practices<br />

Maximu<br />

m Marks<br />

Marking Criteria<br />

08 • Proper Waste<br />

management = 2 marks<br />

• Proper recycling practices<br />

= 1 mark<br />

• No plastic = 1 mark<br />

• Water conservation /<br />

harvesting = 1 mark<br />

• Pollution controlair/water/sound/light<br />

= 1<br />

mark<br />

• Alernative energy usage =<br />

1 mark<br />

Marks<br />

obtained<br />

Details &<br />

Status<br />

facilities<br />

Mention the<br />

type of Ecofriendly<br />

practices<br />

adopted and<br />

the status<br />

Note:<br />

Class A-75 and above – Gold Guest Class<br />

Class B- 50- 74 – Silver Guest Class<br />

Not qualified- Less than 50<br />

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2) Guidelines for Rural Tourism<br />

a. Introduction<br />

Rural Tourism has been advocated to showcase the rural life, art, culture and heritage at<br />

rural locations, to benefit the local community, economically and socially. It also enables<br />

interaction between the tourists and the locals for a more enriching & rewarding tourism<br />

experience.<br />

Rural tourism is essentially an activity which takes place in the countryside. It is multifaceted<br />

and may entail farm/agricultural tourism, cultural tourism, nature tourism,<br />

adventure tourism, and eco-tourism. Rural tourism has certain typical characteristics like; it<br />

is experience-oriented, the locations are sparsely populated, it is predominantly in natural<br />

environment, it meshes with seasonality and local events, and is based on preservation of<br />

culture, heritage and traditions.<br />

Government of Karnataka, (GoK), intends to promote village/rural tourism and spread its<br />

socio-economic benefits to rural and backward areas in the state. Rural areas provide many<br />

opportunities for the development of tourism, as an alternative means of incomegeneration.<br />

Land is inexpensive in comparison to urban areas; the environment is green and<br />

unpolluted; and buildings which previously served other purposes can easily be refurbished.<br />

Some of the potential benefits include generation of additional/ off-farm income, job<br />

creation, farm support, landscape conservation, services retention, support to rural arts<br />

and crafts, nature conservation, environmental improvements, and enhanced role of<br />

women.<br />

Eligible applicants are required to fulfil the following conditions to submit applications for<br />

the purpose of development of Rural Tourism.<br />

The following entities are eligible to avail incentives;<br />

• Any panchayat representing a village or;<br />

• NGO, trust, self-help group or a group of individuals (community);<br />

• an individual owning a farm (horticulture, sericulture, agriculture, wineyards of at least<br />

5 acres)<br />

which has the potential to offer experiential tourism. Incentives would be provided to the<br />

above for any facility set up/ activity/ equipment procured directly related to tourism.<br />

b. Requirements<br />

To deliver a unique experience to visitors, the special rural heritage of Karnataka’s<br />

countryside should be showcased in a special manner, without compromising on quality.<br />

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Delivering quality should focus on bringing out the special, distinctive features and flavours<br />

of the destination. Quality rural tourism depends on, and in turn supports many other<br />

activities such as agriculture, craft industries, transport and local services.<br />

Basic infrastructure such as access, water, sanitation, electricity etc., should be present at<br />

the site/ village.<br />

• The development should be small scale, integrating easily into the economic fabric of<br />

the community. It should directly link small-scale agriculture, horticulture or<br />

sericulture with the tourism experience.<br />

• The following facilities should be available for visitors;<br />

o Overnight accommodation with clean toilets/ bathrooms<br />

o Traditional/ local cuisine (could be made available in the form of community<br />

kitchens etc)<br />

o Guides<br />

o Souvenirs<br />

• Activities to experience rural life/ central theme/ product at the village(s)<br />

c. Incentives/ Concessions<br />

To popularise Rural Tourism, DoT is offering special incentives/concessions, which are<br />

spelt-out in the following sections/clauses:<br />

• Section 4 of this policy for details related to procedure for Registration and applying<br />

for availing Incentives for the tourism related projects and services.<br />

• Annexure 1 for classification of towns/ cities in Karnataka for the purpose of availing<br />

incentives.<br />

• Annexure 2 for eligibility for availing incentives and concessions under this category.<br />

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3) Guidelines for Development and Promotion of<br />

Caravan Tourism<br />

a. Introduction<br />

The concept of caravan tourism has gained immense popularity across the globe, owing to<br />

the freedom and flexibility it provides while holidaying vis-a-vis itineraries and<br />

accommodation. Caravans are a unique tourism product, which promotes family-oriented<br />

tours even in circuits / destinations which are not having adequate hotel accommodation.<br />

One of the essential pre-requisites for Caravan tourism is the presence of Caravan Parks.<br />

A Caravan Park is a place where Caravans can stay overnight in allotted spaces providing<br />

basic or advanced amenities and facilities.<br />

The initial demand in this niche segment is expected to come from domestic tourists and<br />

then from the inbound tourists. There is at present a growing demand for eco, adventure,<br />

wildlife and pilgrimage tourism. This involves visiting and staying in remote areas, forests,<br />

deserts and riversides. There is already shortage of accommodation at tourist destinations,<br />

especially in remote areas and in certain cases at places where a permanent construction<br />

may neither be permissible nor feasible. In such a scenario, Caravan Tourism can effectively<br />

meet the growing demand, while ensuring adherence to quality, standards and safety<br />

norms. Caravan Tourism would attract a wide range of market segments including young<br />

people, families, senior citizens and international tourists.<br />

DoT is desirous of encouraging entities who are interested in developing caravan parks or<br />

promoting caravan tourism.<br />

The following guidelines provide details of minimum requirements/eligibility for those<br />

interested in entering the segment, and the incentives that DoT is offering for development<br />

of caravan tourism.<br />

b. Eligibility<br />

Any Company intending to develop a Caravan Park shall be eligible. Priority would be given<br />

to those entities already having experience in the tourism sector. DoT intends to develop<br />

Caravan Parks at various locations. These locations are segregated segment-wise as<br />

illustrated below:<br />

• Urban tourism - Bangalore, Mysore, Coorg circuit and Belur-Halebeedu, Srirangapatna<br />

as options in the Southern area. Entry/Exit points will be Bangalore, Mangalore,<br />

Wayanad, Ooty.<br />

• Heritage Tourism: Hampi, Badami+Aihole+Pattadakal, Bijapur, Gulbarga, Bidar.<br />

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Entry/Exit points will be Bangalore, Goa, Hyderabad, Hubli.<br />

• Eco Tourism: Shimoga, Uttar Kannada, Chickkamagalur, Hassan and Kodagu.<br />

• Wilderness Tourism: Nagarhole, Bandipur, BRT, Kavery, Bannerghatta<br />

• Spiritual Tourism: Mookambika, Udupi, Dharmasthala, Karkala, Muradeshwar,<br />

Gokarna, Shravanabelagola, Gulbarga+Bijapur+Bidar+Ramnagar.<br />

• Coastal Tourism: Mangalore, Udupi, Kundapur, Muradeshwar, Karwar & Gokarna<br />

c. Other Requirements<br />

DoT has emphasized on certain specific requirements for setting up caravan parks. These<br />

specifications are highlighted below:<br />

i. Site Development<br />

• Land requirement: Minimum land required would be 2 acres with a minimum of<br />

15 parking bays and a density of not more than 25 Parking Bays for every 2 acres.<br />

per acres. For every 15 parking bays constructed at least 8 caravans (bought or<br />

rented) must be available onsite for immediate occupancy. All caravans bought or<br />

rented must comply with the caravan specifications in India.<br />

• Park Design and Location: The park should be compatible with its surroundings<br />

(natural and manmade), . Open space should be of adequate dimensions and<br />

designed for its intended purpose. It should be landscaped to a standard that<br />

visually and physically separates the Caravan Park from surrounding uses and<br />

where desirable, separates uses within the park. There should be a provision of<br />

proper sewage disposal, rain water harvesting & picnic tables. The park layout<br />

should be capable of achieving adequate separation of different occupancies and<br />

activities and should be constructed to a standard suitable for use in all weather<br />

conditions.<br />

• Landscaping:<br />

o Landscaping and plantation should be planned in a way to achieve privacy,<br />

screening and security.<br />

o Plantations and green cover should be in accordance / line with local<br />

indigenous species.<br />

o Landscaped areas should be located and designed to alleviate prevailing<br />

winds, dust and to some extent, noise.<br />

o Proper water harvesting structures should be put into place and<br />

wherever possible, recycled water should be used in landscaped areas.<br />

• Onsite Facilities: The following facilities should be provided for:<br />

o Food Court<br />

o Pharmacy<br />

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o<br />

o<br />

Information Kiosk<br />

Wifi coverage<br />

• Open space recreation: In addition to the buffer zone and separation strips<br />

between Caravan Parks and roads, a space or spaces for the purpose of<br />

recreation may be provided within the park at a rate of not less than 5% of the<br />

total site area. This space should be strategically located in relation to the<br />

Caravan Parks and roads to ensure safe conditions for children with respect to<br />

vehicular movement.<br />

• Internal Roadways: All internal roadways should be designed to provide for<br />

convenient vehicular movement within the Caravan Park. They should be of<br />

adequate width, provided with an approved surface and be adapted to the<br />

topography of the park area. The design should provide adequate drainage and<br />

the elimination of excessive grades and cut. Road levels should facilitate site<br />

drainage.<br />

• There should be provision for wheelchair accessibility in the Caravan Park.<br />

• Parking Bays: The Parking Bays are to be provided as follows:<br />

o At least one bay with a minimum size of 15m x 6 m (Relaxable for hilly<br />

and high altitude areas).<br />

o And other bays with a minimum size of 7.5 m x 5 m.<br />

o There should be a minimum gap of 5 metres between caravans. Each<br />

parking bay should be clearly defined and should have direct access to a<br />

metal/ cemented service road. The parking bay should be raised minimum<br />

6 inches from the ground. Construction of the parking bay should ideally<br />

be of brick & mortar. Each parking bay should be provided with electricity<br />

and water connections, sewerage and solid waste outlets in strict<br />

adherence to international / Indian environmental norms / best eco<br />

practices.<br />

ii.<br />

Services to be provided at Parking Bays<br />

• Water: The Caravan Park should be provided with a constant supply of water<br />

including a constant supply of potable water. Each parking bay should be provided<br />

with a standpipe designed in such a way so that there is unhindered<br />

vehicular movement and approved tap fitting capable of having a hose attached<br />

thereto.<br />

• Electricity and lighting: Electricity supply and distribution throughout the Caravan<br />

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Park should comply with the supply authorities’ codes and standards applicable.<br />

Each site should be provided with an outlet. All areas of the Caravan Park<br />

especially the parking and basic facilities areas should be well lit with provision of<br />

a generator for back up.<br />

• Laundry facilities: Laundry facilities should be provided with a minimum of one<br />

washing machine and an automatic dryer for every five parking bays.<br />

• Toilet Facilities: The toilet building of the caravan parks should have separate<br />

screened access for men and women, . with adequate supply of hot and cold<br />

water. Separate toilets for drivers should be provided. The ladies’ toilet should<br />

have two water closets (WC’s), two wash hand basins & mirrors, two showers<br />

and dressing areas Baby Changing facility for every ten bays. Men’s toilet should<br />

have atleast one urinal (2 stalls) two water closets (WC’s) two wash hand basins<br />

& mirrors, two showers and dressing areas for every ten bays. Separate toilets<br />

should be provided for differently abled. All the above facilities should be<br />

provided within two years from the date of issue of this policy. New caravan<br />

parks should be provided with ecological sanitation (Ecosan) which offers a new<br />

philosophy of dealing with what is presently regarded as waste and wastewater.<br />

Clarification: In case of caravan parks having more than ten parking bays, the<br />

toilets for men and ladies should be increased as a multiple of these<br />

configurations for every ten Parking Bays or part thereof.<br />

• Waste disposal: Waste disposal should be carried out in a hygienic manner,<br />

adhering to Responsible Standards, Hygiene, and Environment Friendly Practices.<br />

• Movement and Parking: A drive-in area and forecourt of sufficient dimensions<br />

should be provided for the parking of caravans and towing vehicles, clear of the<br />

general traffic movement. Turning circles must be designed to ensure that a<br />

caravan and towing vehicle can turn in the space without disrupting the general<br />

Caravan Park area.<br />

• Minimum Caravan Specifications: The specially built vehicles being used for the<br />

purpose of travel, leisure and accommodation would be termed as ‘Caravan’ and<br />

would include vehicles viz. RVs, Campervans, Motor Homes etc. with following<br />

minimum features:<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

Sofa cum bed for 2 persons.<br />

Kitchenette with fridge and micro wave oven.<br />

Toilet cubicle with hand shower and sufficient fresh water storage.<br />

Partition behind driver.<br />

Communication between passenger and driver.<br />

Air- condition (desirable).<br />

Eating table.<br />

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<strong>Draft</strong> Karnataka Tourism Policy 2014-2019<br />

o<br />

o<br />

o<br />

o<br />

Audio / video facility.<br />

Complete charging system – external and internal.<br />

Caravan should be enabled with GPS.<br />

Vehicle to be Bharat Stage II compliant.<br />

• Hygiene, Responsible Standards, Environment Friendly Practices: Responsible<br />

tourism friendly policy should be adopted for sustainable growth which also<br />

benefits the local community and does not adversely affect the local environment.<br />

Use of eco-friendly practices and local products should be encouraged. There<br />

should be a provision of facility for segregation of garbage into biodegradable<br />

(kitchen waste etc), non-bio-degradable (thermo coal products, aluminium foil,<br />

cigarette butts etc) & recyclable (newspapers, bottles, cans etc). Composting<br />

should be encouraged for the disposal of kitchen garbage. Solid waste and sewage<br />

disposal should be carried out in an orderly and eco-friendly manner. Each<br />

Caravan Park should be provided with a system for the reception, storage and<br />

disposal of all refuse and waste matter originating from the park. All such<br />

materials should be handled in a manner so as to not create any offence, hazard<br />

to health, harborage for vermin nor permit possible fly/ mosquito breeding. Two<br />

standard pattern garbage covered receptacles / bins for bio-degradable and nondegradable<br />

waste should be provided for each parking bay, which should be<br />

cleaned at least twice a day. The Caravan Park should be provided with an<br />

adequate and safe method of sewerage collection treatment and disposal. The<br />

sewerage system should be installed in accordance with the requirements of the<br />

concerned authorities. Each Caravan Park should be provided with an approved<br />

sewer connection point for waste water originating from the caravan.<br />

iii.<br />

Other Operational Requirements<br />

The Operational requirements for the Caravan parks would be:<br />

• Caravan Parks should be operational 24 x 7 during the tourist season.<br />

• Entity must appoint an experienced Manager to operate and maintain the park,<br />

the criteria for which will be decided by the Certification Authority.<br />

• Caravan Parks should be well connected by fair-weather road from the main<br />

road<br />

• Caravan Parks shall have all necessary trading licenses / NOCs from concerned<br />

authorities including fire NOC.<br />

• Establishment shall have public liability insurance<br />

• Standardization of electricity, garbage disposal, water and sewage connections to<br />

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ensure total compatibility with Caravan specifications in India.<br />

iv.<br />

Safety & Security<br />

To provide hassle-free and stress-free environment for the visitors, the caravan<br />

parks should be housed in a safe and secure zone. The following mandatory<br />

requirements need to be fulfilled to ensure this.<br />

• Registration to be done with police department and constant communication<br />

with police department.<br />

• A boundary wall with limited entry and lockable gates around the Caravan Park<br />

area to avoid unnecessary trespassing and unauthorized entry. Adequate security<br />

and safety arrangements in the Caravan Park viz. deployment of security guards<br />

with a system of patrolling.<br />

• A properly equipped First Aid kit at the reception and adequate first aid training<br />

should be provided to the staff. The facility of doctor-on-call should be available<br />

at the park. A well defined mechanism should be available to handle a medical<br />

emergency. The park management should maintain effective coordination with<br />

local medical establishments.<br />

• The supervisory staff and other workers should be trained in Disaster<br />

Management to face disasters such as fire, road accidents, earthquakes, floods,<br />

landslides (in hills) etc.<br />

d. Incentives/ Concessions<br />

DoT is offering various incentives/concessions with a view to spread the new concept of<br />

caravan tourism in Karnataka. These concessions are set out in the following<br />

sections/clauses:<br />

• Section 4 of this policy for details related to procedure for Registration and<br />

applying for availing Incentives for the tourism related projects and services.<br />

• Annexure 1 for classification of towns/ cities in Karnataka for the purpose of<br />

availing incentives.<br />

• Annexure 2 for eligibility for availing incentives and concessions under this<br />

category.<br />

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4) Guidelines for re-use of Heritage Buildings in<br />

Karnataka<br />

a. Introduction<br />

Karnataka has an extremely diverse and varied heritage, both tangible5 and intangible.<br />

Karnataka is home to several heritage sites, forts and palaces. 507 of the 3,600 centrally<br />

protected monuments in India are in Karnataka. The State has more than 50 unique<br />

monuments, temples & palaces, including two UNESCO World Heritage sites at Hampi &<br />

Pattadakkal. Other key heritage locations include Mysore/Srirangapatnam, Bijapur, Belur,<br />

Halebid, Hampi, Badami, Aihole and Pattadakal and Halasi. Intangible heritage of the State<br />

includes varied customs, music, indigenous languages, poetry, dance, festivities, religious<br />

ceremonies as well as systems of healing, traditional knowledge systems and skills<br />

connected with the material aspects of culture. The Department of Tourism (DoT), GoK<br />

acknowledges that the heritage of Karnataka is the legacy of physical artefacts and intangible<br />

attributes of the state that are inherited from past generations and need to be maintained<br />

in the present, so as to be bestowed for the benefit of future generations.<br />

With this background, DoT has devised the following guidelines to inspire and encourage<br />

the owners of heritage assets to conserve and preserve their assets, develop their facilities<br />

to promote tourism activities and contribute towards the economy of the State.<br />

b. Eligibility<br />

These guidelines shall apply to those buildings, artifacts, structures, streets, areas and<br />

precincts of historic, architectural, aesthetic, cultural or environmental value and those<br />

natural feature areas of environmental significance or of scenic beauty including, but not<br />

restricted to, sacred groves, hills, hillocks, water bodies (and the areas adjoining the same),<br />

open areas, wooded areas, points, walks and rides, which shall be certified by the Approval<br />

Authority6.<br />

Any building/structure, which has been certified by the Approval Authority ‘heritage’, can<br />

be put to re-use for tourism related activities such as hotel, cafeteria, restaurant, museum,<br />

gallery, food court, exhibition space, arts and craft centre etc.<br />

In case the building is used as a Homestay (with upto 5 rooms), the guidelines on<br />

Homestays provided in this Policy will be applicable.<br />

5 Tangible heritage includes buildings and historic places, monuments, artifacts, etc., which are considered<br />

worthy of preservation for the future. These include objects significant to the archaeology, architecture,<br />

science or technology of a specific culture.<br />

6 Heritage Commissioner/ Indian Heritage Cities Network or any such authority as decided by the DoT, GoK<br />

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• Incentives would be provided on capital investment for Restoration and<br />

Reconstruction<br />

• “Restoration” means and includes returning the existing fabric of a place to a<br />

known earlier state by removing accretions or by reassembling existing<br />

components without introducing new materials.<br />

• “Reconstruction” means and includes returning a place as nearly as possible to a<br />

known earlier state and distinguished by the introduction of materials (new or old)<br />

into the fabric. This shall not include either recreation or conjectural<br />

reconstruction.<br />

c. Requirements<br />

The owner/ operator shall ensure that the heritage property/site/building shall be<br />

preserved and conserved and comply with all rules/regulations laid down by the Approving<br />

Authority.<br />

• “Conservation” means all the processes of looking after a place so as to retain its<br />

historical and/or architectural and/or aesthetic and/or cultural significance and<br />

includes maintenance, preservation, restoration, reconstruction and adoption or a<br />

combination of more than one of these.<br />

• “Preservation” means and includes maintaining the fabric of a place in its existing<br />

state and retarding deterioration.<br />

d. Incentives and Concessions:<br />

The following incentives/ concessions shall be applicable to the heritage<br />

buildings/structure/site registered with the DoT, GoK and eligible as per (a) above;<br />

• The applicant shall be exempt from paying conversion fee as per the bye-laws/zoning<br />

regulations.<br />

• The applicant shall be entitled to enjoy TDR as per prevailing applicable laws.<br />

• The applicants are requested to refer to:<br />

o Section 4 of this policy for details related to procedure for Registration and<br />

applying for availing Incentives for the tourism related projects and services.<br />

o Annexure 1 for classification of towns/ cities in Karnataka for the purpose of<br />

availing incentives.<br />

o Annexure 2 for eligibility for availing incentives and concessions under this<br />

category.<br />

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5) Guidelines for developing Health-Care Tourism<br />

a. Introduction<br />

Karnataka has emerged as the hot spot for healthcare tourism, a concept of travelling to a<br />

particular destination to avail the opportunity of the world-class healthcare services offered<br />

by the front-runners in healthcare facilities. Karnataka has the highest number of approved<br />

health systems and alternative therapies in India. Along with some ISO certified<br />

government-owned hospitals, private institutions which provide international-quality<br />

services have caused the health care industry to grow by 30% during the past few years.<br />

Hospitals in Karnataka treat around 12,000 health tourists every year. Karnataka attracts<br />

foreign tourists in large numbers throughout the year and many of the medical facilities are<br />

providing treatment on par with international standards. The team of qualified doctors,<br />

paramedics, low treatment costs, and tourism attractions has opened up a sea of<br />

opportunities for the foreign travellers.<br />

In order to take advantage of this potential, the Department of Tourism (DoT), GoK<br />

intends to promote health care tourism with focus on world-class quality of medical<br />

services and support facilities, targeting foreign markets. The Government proposes to<br />

promote Mangalore, Bangalore, Mysore and Hubli-Dharwad regions as Healthcare Tourism<br />

clusters. Any interested party who wishes to set up medical/healthcare tourism facilities in<br />

these areas would be given priority, and incentives and concessions as applicable, would be<br />

extended. These guidelines set out the eligibility criteria, basic requirements/ conditions<br />

that the entities must fulfil in order to establish the facilities, and also avail incentives from<br />

the Government.<br />

b. Eligibility<br />

DoT invites applications from the following sectors of the service industry, as they would<br />

easily identify with the requirements of healthcare as a service sector:<br />

• Hospital<br />

• Hospitality (accommodation)<br />

• Transportation services<br />

• Tours and other tourism related services for the medical/ healthcare tourism facility/<br />

cluster<br />

c. Other Requirements<br />

DoT has emphasized on certain specific requirements which are mandatory for the<br />

entity/Hospital to operate under this sector.<br />

Pre-Treatment Facilities: The Entity/multi-speciality hospital should provide the following<br />

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facilities to visitors/patients, prior to hospitalization: These facilities would cater to all<br />

needs of the visitor arising right from arrival at the airport to reaching the health-care<br />

facility, and would cover the following:<br />

o<br />

o<br />

Facilitate and ensure provision of transportation services between the airport to<br />

healthcare facilities. The agency which will carry out this service on behalf of the<br />

entity will be eligible to be registered as a ‘tour operator’ with DoT.<br />

The entity should establish Healthcare tourism representative offices in the target<br />

markets by choosing the most appropriate form of representative office, according<br />

to the needs and context. This could encompass an information representative<br />

office and facilitation lounge at the airport, a representative office providing<br />

consulting and travel organisation services in the cluster, and/or a representative<br />

office providing medical consultations before and after the trip.<br />

The hospital identified for treatment of visitors under this package should encompass the<br />

following:<br />

o<br />

o<br />

The Entity/Hospital should have at least 100 beds and state-of-the-art infrastructure<br />

facilities with well trained medical and paramedical staff. The hospital should also<br />

have all facilities to deal with emergency services and should be registered with the<br />

Medical Council of India<br />

The hospital should have a ‘guest-relation’ facility within the hospital/ healthcare<br />

cluster as a point of contact between the visitor and the hospital, to help resolve<br />

any queries/issues which may arise during the entire process<br />

Post-Treatment Facilities: To ensure proper and adequate after treatment services, DoT<br />

has laid emphasis on post-treatment facilities that the hospital needs to provide, by<br />

adhering to the following:<br />

o<br />

o<br />

The hospital shall have a tie up with a hospitality centre for post-treatment (could<br />

be wellness resort/ ayurveda centre etc.) in close proximity to the healthcare<br />

cluster.<br />

The hospital should be appropriately marketed through publicity and promotion<br />

activites.<br />

To support this endeavour, GoK would conduct annual conferences for healthcare<br />

tourism. It would also carry out accreditation of the facilities based on NABH/ applicable<br />

standards.<br />

d. Incentives<br />

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DoT has earmarked various incentives to promote the health-care tourism in the State of<br />

Karnataka. Incentives would be provided for services across the healthcare tourism chain<br />

such as Tour and Transportation services, Hospital Facilities including medical equipments,<br />

accommodation such as hotels, resorts, homestays, etc. The applicants are requested to<br />

refer to:<br />

• Section 4 of this policy for details related to procedure for Registration and applying<br />

for availing Incentives for the tourism related projects and services.<br />

• Annexure 1 for classification of towns/ cities in Karnataka for the purpose of availing<br />

incentives.<br />

• Annexure 2 for eligibility for availing incentives and concessions under this category.<br />

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6) Guidelines for Eco Tourism<br />

a. Introduction<br />

Karnataka with its scenic hills, forests with abundant wildlife and beautiful beaches, has a lot<br />

of potential for development as an ecotourism destination. Kodagu, Kabini, Nagarhole,<br />

Dandeli, Murudeshwar, Gokarna, Bandipur, Kudremukh, Devbagh, Kaup, chikmagalur,<br />

Rangantithu, Kemmanagundi, Job Falls and Shivanasamudram Falls are some of the<br />

destinations which have a potential to be developed as ecotourism destinations.<br />

In recent years, the mushrooming of tourist facilities around protected areas has led to the<br />

exploitation, degradation, disturbance, and misuse of fragile ecosystems. It has also led to<br />

misuse of the term ‘ecotourism’, often to the detriment of the ecosystem, and towards<br />

further alienation of local people and communities. These guidelines are applicable to any<br />

Protected Areas, National Parks, Wildlife Sanctuaries, Community reserves; Conservation<br />

Reserves, Sacred Groves, or Pilgrimage Spots located within protected areas and forested<br />

areas.<br />

The Department of Tourism (DoT), GoK has developed these guidelines for facilitating<br />

identification, promotion and development of lesser known areas having ecotourism<br />

potential in addition to popular destinations. At the same time, these guidelines aim for<br />

diversification in the range of tourism activities available at destinations and facilitate<br />

involvement of the local communities living in, and dependent on peripheral and other<br />

areas for their livelihood.<br />

b. Eligibility<br />

With a view to encourage entities to enter into the Ecotourism segment, DoT has offered<br />

several incentives. The Entity applying for availing incentives for development of<br />

ecotourism destination would be eligible under the ecotourism guidelines for availing<br />

subsidy, provided the proposal conforms to the following principles:<br />

• The proposed ecotourism activities will be in strict conformance with the provisions<br />

of the existing environmental law of the country, especially the Wildlife (Protection)<br />

Act, the Forest (Conservation) Act, 1980 and the various other directives and<br />

guidelines issued by the Government from time to time.<br />

• Adherence to international standards in terms of quality and safety in developing and<br />

operating ecotourism facilities and activities.<br />

• The Entity would need to conduct carrying capacity of the proposed site to arrive at<br />

the types and level of tourism related activity that the proposed site can sustainably<br />

accommodate.<br />

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• Priority will be given to developing sites near existing and known tourist destinations.<br />

• The proposed project will focus on creating environmental awareness amongst all<br />

sections and age groups, especially the youth, to be incorporated as a major activity<br />

for each ecotourism destination.<br />

• Only activities and facilities having least impact on the natural resources and the local<br />

culture will be permitted.<br />

• The proposal should focus on providing quality experience rather than the number of<br />

visitors, without compromising on financial viability as far as possible.<br />

• Wherever resources harnessed for ecotourism are traditionally in use by the local<br />

community, the proposal should be developed in consultation with them and<br />

mechanisms to ensure flow of benefits to the community should be clearly identified.<br />

• The proposal should highlight the marketing strategies for promotion of the<br />

proposed project, which should be based on sound market research and<br />

segmentation analysis and make wide use of electronic, print and cyber media for<br />

marketing.<br />

• Installation of technologically efficient systems and clean development mechanisms<br />

will be mandatory for operation of any ecotourism facility.<br />

• Tourism infrastructure proposed in the project shall conform to environmentfriendly,<br />

low impact aesthetic architecture, including solar energy, waste recycling,<br />

rainwater harvesting, natural cross-ventilation, and proper sewage disposal and<br />

merging with the surrounding habitat.<br />

• To avoid the number of visitors and vehicles exceeding carrying capacity, the entity<br />

shall establish an online advance booking system to control tourist and vehicle<br />

numbers. Rules of booking shall be transparent and violators shall be penalized.<br />

c. Other Requirements:<br />

In addition to eligibility, there are certain mandatory requirements that DoT has spelt out for<br />

entities operating Ecotourism destinations. Ecotourism activities to be identified and<br />

developed at any destination shall be site-specific i.e. dependent upon the potential of the<br />

particular site being developed. Following are the activities and facilities that may be<br />

undertaken for promoting an area as an ecotourism destination within the State.<br />

• Nature Camps: Camping sites identified for ecotourism activities should be d<br />

provided with basic facilities to enable the tourists to stay in natural surroundings<br />

either solely to experience the wilderness, or additionally for participating in other<br />

activities requiring overnight stay in forests.<br />

• Eco-friendly Accommodation: Accommodation that would be developed in an ecotourism<br />

destination should be ‘eco-friendly’, i.e.,<br />

i) They should be built with locally available material<br />

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ii) Should make use of renewable resources<br />

iii) Should adopt ecological sustainable solutions such as water harvesting etc.<br />

Above all, the entire concept should contribute to the revenue of the local community and<br />

raise their living standards by involving them in provision of various services related to this<br />

segment of tourism.<br />

• Trekking and Nature Walks: Eco-tourism destinations identified in Trekking routes of<br />

varying distances and guided nature trails should ensure that they cause minimum/no<br />

disturbance to the natural vegetation and soil. Staff and local persons, especially<br />

youth should be appropriately trained to act as Nature Guides and Naturalists so as<br />

to assist visitors during wildlife viewing and trekking.<br />

• Wildlife Viewing and River Cruise: Wildlife viewing in eco-friendly vehicles or on<br />

elephant backs should be promoted at appropriate sites for observing wildlife.<br />

• Adventure Sports: Facilities for adventure sports such as rock climbing, rappelling and<br />

parasailing along with water sports such as river rafting, boating and canoeing should<br />

be developed in consultation and cooperation with experts and the concerned<br />

department or agency having control over the water bodies.<br />

• Angling: Angling facilities for Mahaseer and other suitable fish species, strictly on a<br />

catch and release basis, should be developed only on suitable rivers/ water bodies<br />

flowing through or along the forest areas in consultation with the concerned<br />

Department. If necessary, water bodies may be artificially stocked by rearing and<br />

releasing fish seed into the rivers that have been depleted of the target species over<br />

time.<br />

• Herbal Ecotourism: Herbal ecotourism should be made the thrust areas only at<br />

locations having a rich herbal heritage. Traditional medicinal practices of such<br />

locations could be explored and based on these, authentic herbal inputs having<br />

appropriate certifications and recognition could be made available to the tourists.<br />

• Urban Ecotourism through Eco-Parks: In order to promote urban ecotourism, ecoparks<br />

could be developed in various urban centers. Such Eco-parks should contain<br />

provisions for various ecotourism activities including interpretation centers, trekking,<br />

nature walks, biking, bird watching, camping, angling, herbal center, adventure sports<br />

etc. on a small scale, depending upon the area being developed. For this purpose,<br />

existing public parks in urban localities could also be utilized.<br />

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• Visitor Interpretation Centers: Existing interpretation facilities should be<br />

strengthened to provide complete information to visitors and accommodate the<br />

requirements of various classes of visitors envisaged. Each destination must<br />

incorporate ways to enhance and enrich the visitor experience.<br />

• Conservation Education: Conservation education should be promoted in and around<br />

each destination for creating awareness amongst school and college students, local<br />

communities, government staff and visitors in order to maintain and enhance support<br />

for ecotourism and environmental conservation. Various means that could be<br />

adopted include media campaigns, formation of eco-clubs at schools and colleges,<br />

exposure visits to destinations, displays and hoardings, community centers etc. New<br />

and innovative methods shall also be encouraged.<br />

• Other Facilities: Facilities for any other eco-friendly activities could also be developed<br />

based on specific requirements of a site, provided the activity is compatible with the<br />

overall objectives of this policy and in conformance with the various standards and<br />

guidelines laid down in this regard.<br />

d. Incentives and Concessions<br />

To create awareness of the concept of Eco-tourism, DoT has offered several<br />

incentives/concessions to encourage entities to develop this segment. These are set out in<br />

various sections/clauses:<br />

The applicants are requested to refer to:<br />

• Section 4 of this policy for details related to procedure for Registration and applying<br />

for availing Incentives for the tourism related projects and services.<br />

• Annexure 1 for classification of towns/ cities in Karnataka for the purpose of availing<br />

incentives.<br />

• Annexure 2 for eligibility for availing incentives and concessions under this category.<br />

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7) Guidelines for developing Adventure Tourism &<br />

related activities in Karnataka<br />

a. Introduction<br />

Karnataka has diverse tourist products ranging from Heritage, Nature, Beach, Pilgrim,<br />

urban, rural, eco tourism and adventure tourism. Karnataka has a huge potential for<br />

development of adventure tourism. There are a vast number of Adventure Tourism<br />

Activities being conducted in the State. Adventure Tourism proves the tourist with a<br />

special thrill and feeling of adventure while participating in sporting events in rivers, water<br />

bodies, and hills etc. Adventure-based tourism was initially limited to specific regions of<br />

India and the trend has been showing an increased movement year after year with the<br />

development of facilities and greater awareness about adventure tourism options across<br />

the country. Karnataka with its rugged terrains, undulating mountains, pristine beaches,<br />

thundering rivers, and dense forests can be development as a premier adventure tourism<br />

destination.<br />

In order to tap the abundant natural resources that Karnataka is endowed with, the<br />

Department of Tourism, Government of Karnataka (DoT) intends to steer Adventure<br />

Tourism to the next level.<br />

Some of the prominent locations for developing adventure tourism include Rivers of<br />

Cauvery, Kali, Sharavathi, Nethravathi, Ramnagar, Badami, Hampi, Uttara and Dakshin<br />

Karnataka, Shimoga, Chikmaglur, Hassan, Kodagu, Yana in Kumta.<br />

DoT has set out certain eligibility criteria for entities aspiring to enter the Adventure<br />

Tourism segment. These criteria have been laid out to safeguard the tourists from the<br />

perils of the various activities associated with this segment of tourism. Accordingly,<br />

incentives have also been worked out to those entities that are best equipped to enter this<br />

segment.<br />

b. Eligibility<br />

The Entity applying for availing subsidy for development of adventure tourism destination<br />

would be eligible under the adventure tourism guidelines for availing subsidy, provided the<br />

proposal conforms to the following principles:<br />

• Operators will have to be registered with Adventure Tour Operators Association of<br />

India and Ministry of Tourism.<br />

• The Adventure tourism operator must follow the general guidelines for all Adventure<br />

Sports and the Activity Specific Guidelines for specific activities where applicable to<br />

be eligible for the subsidy / incentives.<br />

The entity that wishes to operate this segment of tourism should ensure the following:<br />

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• Prohibition of Alcohol Intake and Drugs: Consuming alcohol in any form or quantity<br />

or illicit drugs at least six hours prior to the river trip should not be allowed.<br />

• Foreign Guides: Foreign Guides must be aware of the Indian Safety Regulations<br />

before being allowed to operate. They must fulfill the required criteria and should do<br />

a few familiarization runs on the river and equipment before being allowed to<br />

operate commercially. A valid first aid certificate is a must.<br />

• Minimum Age Requirements: Only Children over 12 years should be allowed to<br />

participate in adventure activities, that too, after the operator has made reasonable<br />

prior judgment and exercised extreme caution. Safety Briefing: Guides/ trip leader<br />

should ensure that a thorough brief on safety, covering all pertinent details for that<br />

particular trip is imparted. . The trip leader should ensure that clients are suitably<br />

dressed, (bulky clothes, sarees, neck ties, long skirts and three piece suits should not<br />

be permitted). People suffering from any serious ailments, weak heart conditions,<br />

epilepsy, and expecting mothers should not be allowed.<br />

• Advertisements showcasing any adventure tourism should depict the difficulties and<br />

dangers involved. Every group participating in adventure sports should be<br />

accompanied by a trained guide.<br />

• The guide should possess appropriate qualification and skills for the specific<br />

adventure activity.<br />

• Guides should have the following basic skills:<br />

o Be familiar with search procedures and brief all group members on these<br />

procedures.<br />

o Have a first aid certification and should be competent to impart first aid<br />

training in the use of stretchers.<br />

o Should be proficient in the use of maps and compasses in any weather by day<br />

or night.<br />

o Should be familiar with helicopter operations; know how to approach a<br />

helicopter and procedures for being winched up and down.<br />

• Every person joining a group engaged in adventure sports should receive an<br />

introductory training and the guide should be satisfied that they have acquired the<br />

skills necessary to participate. Guide should be satisfied that all members are<br />

medically fit to take part in the adventure sports.<br />

• All group members should be familiar with the use of radios wherever they are being<br />

used.<br />

• All equipment used should meet all safety norms for each adventure sport and all<br />

inspections have to been carried out as recommended by the manufacturer and are<br />

fit for use.<br />

• Under no circumstances should the capacity rated by the manufacturer of adventure<br />

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sports equipment be exceeded, any unauthorized modifications, except as additional<br />

safety measures, be carried out or sub-standard material used.<br />

• Information regarding nature of activity, area of operation, period of activity, possible<br />

hazards, persons to be contacted in an emergency, and list of members should be<br />

given to the concerned safety and rescue committees.<br />

• A qualified Doctor should be available on call. First aid should be available at site with<br />

Qualified First aid Instructors (having additional knowledge of related accidents), with<br />

arrangements from a nearby hospital for quick emergency services.<br />

• Communication facilities such as Mobile Telephone / Walkie - Talkie etc. should be<br />

available.<br />

• Use of package wastewater treatment plant should be encouraged for recycling<br />

wastewater for making the campsite a zero discharge facility.<br />

c. Specific Requirements:<br />

Adventure Tourism should also advocate Safe Tourism. DoT has laid out specific<br />

requirements for Adventure Tourism involving greater peril, to ensure safety of the<br />

participants and build their confidence levels. Caution should be stringently exercised by<br />

meeting these requirements with respect to the following adventure activities:<br />

• MOUNTAINEERING<br />

o Application: These Basic Minimum Standards (BMS) will apply specifically to<br />

commercial operators attempting 6000m or other comparable peaks, which<br />

offer to guide or accompany climbers above Base Camp and also to operators<br />

who offer more limited facilities. However, it will also concern operators who<br />

supply transport etc to Base Camp, and also supply Base Camp services and<br />

High Altitude porters.<br />

o Information to Clients: A variety of organisations offer to take clients on<br />

6000m or other comparable peaks. They vary from those which provide a full<br />

service to the summit or nearly to the summit, to those where there is<br />

minimal support for clients above Base Camp. However at the present<br />

moment it is difficult for clients to deduce from brochures exactly what is<br />

offered in terms of guiding and support, and whether it corresponds to their<br />

needs. These Basic Minimum Standards will supply clients with pointers to<br />

assist them to make an informed choice.<br />

o Danger awareness: Mountaineers climbing at very high altitude, especially<br />

above 6000m are at considerable stress to their mental and physical powers<br />

and may not be capable of assisting others as has always been traditional in<br />

mountaineering. This fact is of particular importance to mountaineers of<br />

limited experience, who rely on professional guides to bring them safely up<br />

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and down 6000m+ peaks. They should be made aware that the risks involved<br />

in climbing at altitudes are such that a degree of self-reliance is necessary. All<br />

such operators will have to be registered with Adventure Tour Operators<br />

Association of India and Ministry of Tourism.<br />

o The leader or chief guide and as many as possible of the guides should have<br />

high altitude experience appropriate to the altitude of the peak to be climbed.<br />

He must have been a member of three climbing expeditions above 6000 m<br />

and must have completed the Basic Mountaineering Course with an ‘A’ grade<br />

or an equivalent from abroad. He/She must be qualified on first aid and<br />

cardiopulmonary resuscitation (CPR) certification.<br />

o The guiding and porter staff on the mountain and the material supplied must<br />

be adequate for the aims of the party and stated level of service offered.<br />

o An experienced doctor in the party is desirable but at the very least advance<br />

arrangements must be known for medical help. Advance arrangements must<br />

also be made for evacuation assistance in case of emergency.<br />

o The minimum safety equipment available is recommended walkie-talkie radios<br />

and recommended medical supplies.<br />

o If an expedition is commercially launched by an operator, then the<br />

Biographical information about the guiding team should be included.<br />

o The client must truthfully reveal his experience, supported by<br />

documentation/photograph, medical history etc to the organiser so that the<br />

organiser can make an informed choice about the potential client.<br />

o Information supplied in advance will include a clear statement of the guiding,<br />

porterage and equipment which will be supplied by the organiser, together<br />

with details of the clothing and equipment to be supplied by the client. This is<br />

not in context of the operators assisting expeditions with logistics alone.<br />

o All equipment on which life is dependent must be Union International de<br />

Alpine Association (UIAA) or European Union (EU) certified.<br />

o Knowledge of low impact environmental expeditioning must be undertaken,<br />

pledging to environmental guidelines of Union International de Alpine<br />

Association (UIAA)/Himalayan Environment Trust (HET) etc.<br />

• TREKKING<br />

o<br />

The leader or chief guide and as many as possible of the guides should have<br />

experience appropriate to the difficulty of the route being attempted The trip<br />

leader must have completed at least two trekking trips in general and must<br />

have completed the Basic Mountaineering Course or equivalent with an ‘A’<br />

grade. He/ She must be qualified on first aid and cardiopulmonary<br />

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o<br />

o<br />

o<br />

o<br />

o<br />

resuscitation (CPR) certification.<br />

The guiding and porter staff for the trek and the material supplied must be<br />

adequate for the aims of the party and stated level of services offered.<br />

Adequate arrangements must be made known in advance for medical help<br />

available in the area. Advance information must also be made for evacuation<br />

assistance in case of emergency. Minimum first aid medical supplies must be<br />

carried on the trip. In case of a helicopter requirement for rescue operation,<br />

it is recommended that the Accreditation Committee be empowered to<br />

authorize the rescue.<br />

Information provided to clients must give a true picture of all the difficulties<br />

and dangers involved, and avoid promising the impossible. Biographical<br />

information about the guiding team should be included.<br />

The client must truthfully reveal his experience, medical history etc to the<br />

organizer so that the organizer can make an informed choice about the<br />

potential client.<br />

Information supplied in advance will include a clear statement of the guiding,<br />

porterage and equipment which will be supplied by the organizer, together<br />

with details of the clothing and equipment to be supplied by the client.<br />

• RIVER RUNNING<br />

o<br />

o<br />

o<br />

o<br />

Any company operating river running trips or commercial white water rafting<br />

trips must be registered with Indian Association of Professional Rafting<br />

Outfitters/Adventure Tour Operators Association of India and Ministry of<br />

Tourism.<br />

All trips on white water for tourists will be conducted with at least one<br />

qualified guide on each craft. A senior guide or trip leader must be present<br />

and supervise the activity at all times.<br />

The Guide accompanying the trips should:<br />

• be at least 18 years of age;<br />

• be able to swim;<br />

• hold a valid first aid and cardiopulmonary resuscitation (CPR)<br />

certificate or equivalent.<br />

Training: Guide trainees should complete a course (or equivalent training) that<br />

equips them with the necessary skills and knowledge to safely and<br />

competently guide a raft. A guide training course should include the following<br />

topics:<br />

• Skills -rafting techniques, crew training and management,<br />

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emergency and rescue techniques.<br />

• Knowledge - equipment, safety and emergency procedures, rapid<br />

theory, leadership, signals, environment protection.<br />

o<br />

Recognition Experience: Guides should:<br />

• have guided a raft under the supervision of and to the satisfaction<br />

of a Trip Leader on at least ten white water runs within the past<br />

two years in rapids of the same class or higher than the run they<br />

intend to guide on;<br />

• Should be trained from either National Institute of Water-sports<br />

(NIWAS) or any equivalent recognised body in India or on an<br />

International Level.<br />

• complete a familiarization run on any new stretch of white water<br />

they intend to guide on;<br />

• maintain a log book recording each run and signed by the Trip<br />

leader as proof of experience;<br />

• should have good communication skills in Hindi and English<br />

o<br />

o<br />

Special Requirements for Trip Leaders: Trip Leaders should:<br />

• have been qualified guides for at least two years;<br />

• have a high level of guide skills and knowledge;<br />

• have a thorough knowledge of trip planning, white water rescue<br />

techniques, emergency procedures and advanced first aid;<br />

• have guided a raft as a qualified guide on at least twenty white<br />

water runs within the past two years in rapids of the same class or<br />

higher than the run they intend to lead on;<br />

• complete a familiarization run and know the evacuation routes on<br />

any new stretch of white water they intend to lead on;<br />

• should have excellent communication skills in Hindi and English.<br />

Single Raft Trips: Some of the worst accidents in river running internationally<br />

have occurred where there has been only one raft. There should always be at<br />

least two crafts on the water i.e, two rafts or kayaks or a raft and a safety<br />

kayak. This may be relaxed for float trips (maximum grade II) in the case of<br />

rafts. For kayaks a minimum of two or preferably three is always<br />

recommended. Safety Kayaks must be mandatory on technical rapids grade IV<br />

and beyond. In case on continuous white water sections, one should look at a<br />

minimum of one kayak per raft, if not more.<br />

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o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

Kit: All trips must carry a well- equipped first Aid kit (it must have triangular<br />

bandages, sterile pads, gauze roller bandages, pressure bandages, first aid<br />

adhesive tape, splints, scissors as bare minimum), a repair kit (it must contain<br />

approx. half meter of repair material, a sufficient amount of flue and<br />

accelerator, sand paper or roughing tool and waterproof repair tape/ duck<br />

tape). Oar rafts must carry at least one spare oar. All rafts must have a safety<br />

line going all around the raft, a bow- line and preferably a stern line as well. All<br />

rafts must have a throw bag and a bailing bucket (in case of non self bailer<br />

bucket boats). A flip line is recommended for all big drops.<br />

Personal River Equipment: All rafters/ kayakers must have a life jacket on all<br />

times while on water. This includes the guides also. The life jackets must have<br />

adequate buoyancy (minimum of 6.14 kgs, and preferably 9 – 10 kgs.), must be<br />

the proper type (U.S. coast Guard Type III or V) with a provision of ensuring<br />

a snug fit by straps etc. and the life jacket must be worn correctly. Inflatable<br />

life jackets and the ‘keyhole’ type jackets should not be allowed. Guides must<br />

ensure that the life jackets are on in a secure manner before the trip starts<br />

and above all major drops. Helmets are mandatory on all rapids and it is<br />

recommended that helmets be kept on throughout the trip. The helmet<br />

should be properly strapped. Rafts must be of good condition with no leakage<br />

or compartment damage. A baffle / compartment inflation check must be<br />

carried out at regular intervals to ensure that each compartment is air tight<br />

with no leaks. A minimum of 14 – 16 feet boats are recommended for<br />

commercial rafting. Self bailing rafts are recommended.<br />

Age Limit: Fourteen years on all stretches except float trips (grade II and<br />

below), where it may be relaxed to ten years.<br />

Non Swimmers: Non swimmers should not be allowed on any serious rapid<br />

(grade III +/IV)/ or hard section.<br />

Familiarization Runs: One or two familiarization runs before operating<br />

commercially each season or on new rivers is recommended. Rivers should<br />

not be run commercially at flood levels.<br />

Senior Guide: A senior guide must have spent at least three consecutive<br />

seasons on any of the above three rivers with a minimum of sixty days on the<br />

river per season. He must have all requisite first aid and cardiopulmonary<br />

resuscitation (CPR) qualifications and must have a clean safety record. A<br />

senior guide must have river- running experience on at least three different<br />

rivers.<br />

Safety Kayaker: A safety and rescue kayaker must be thoroughly trained and<br />

experienced in all safety norms, river rescue and first aid/cardiopulmonary<br />

resuscitation (CPR) certification. A minimum of thirty days on the river is<br />

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mandatory before kayaking with commercial trips.<br />

• PARAGLIDING<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

In case of solo flights the pilot should have undergone two full days ground<br />

training consisting theoretical and practical training and instructor should<br />

satisfy himself of the first launch both in hill and winch launched paragliding.<br />

For first 15 launches height should be restricted to Max 500 feet and student<br />

should be radio guided. After demonstrated capability for 180 degree stable<br />

turns, five spot (20 mtrs) landings and after the theory paper is cleared, the<br />

student may be allowed to carry out free fly. The student pilot must have a<br />

valid registration with a club recognised by the Aero Club of India.<br />

Tandem pilots must have a tandem pilots license issued by the competent<br />

authority, which will be issued after the following:<br />

• 150 logged flights.<br />

• 35 h + logged.<br />

• Pass theory paper<br />

All instructors must be current pilots having sufficient knowledge and<br />

experience in the sport.<br />

Operator must have access to safe and open take off points in case of hill<br />

launches. The take off point should be free from obstructions in the take off<br />

path and should not have rock or crops which could injure the participant.<br />

Cliff take off points must strictly not to be used.<br />

The operator must have free and clear access to a designated landing ground<br />

free of obstructions such as tall trees, buildings, electric wires etc.<br />

Wind conditions should be strictly monitored and the activity must be done<br />

within the weather conditions stipulated by the equipment manufacturer.<br />

Paragliding wings must have APCUL DHV or CEN certification. Such<br />

certification should be stitched on the wing and visible for inspection. Harness<br />

should be with back protection and harness must be fitted with round type<br />

certified rescue parachute.<br />

Helmets and Ankle shoes must be compulsory.<br />

Proper log books must be maintained for all equipment.<br />

Annual inspection and certification of equipment for air worthiness must be<br />

carried out.<br />

• PARASAILING<br />

o<br />

All operators shall be certified by the appropriate agency in terms of their<br />

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o<br />

o<br />

capability to conduct the activity on land or water, specifically endorsed to<br />

allow multi-passenger flight operations.<br />

In Flight Floatation Devices and helmets: At all times passengers participating<br />

in parasailing activities over water, while in flight shall wear a properly fitted<br />

approved life jacket. Over land, the passengers must wear an ISI approved<br />

helmet.<br />

Passenger Safety Briefing: All parasail participants shall be required to view a<br />

Parasail Safety Briefing video and/ or be given a written Parasail Safety Briefing<br />

handout. In addition, the crew shall give a pre-flight verbal summary of the<br />

briefing before any parasail flight activities commence, which should include<br />

the following:<br />

• A description of the activity itself.<br />

• Safety precautions while underway and in-flight.<br />

• Safety and life saving equipment locations.<br />

• Warnings and Procedures for unexpected events, such as water<br />

landings, equipment malfunctions, and towline separation.<br />

• Procedure in the event of an emergency onboard the vessel.<br />

• The proper use of signals.<br />

• Question and answer period.<br />

• Exclusion of any participant that may be afraid or intimidated prior<br />

to participation.<br />

o<br />

o<br />

o<br />

o<br />

Wind restrictions: Operator should have a wind measurement device and<br />

should not operate in winds exceeding 18 Kph.<br />

Responsibility of Vessel Sea worthiness and tow vehicle road worthiness: It<br />

shall be the responsibility of the first mate in charge to make certain that the<br />

vessel is maintained and is properly equipped in a sea worthy condition. A<br />

current written log shall be kept of all mandatory daily inspections and all<br />

routine maintenance performed on vessel. Under no circumstances shall the<br />

operator and/or crew utilize any equipment outside the parameters for which<br />

it was designed and must at all times adhere to manufacturers’ specifications,<br />

requirements and/or recommendations.<br />

Similar conditions should apply for land based parasailing vehicles.<br />

Pre-Flight Weather Evaluation should be carried out.<br />

• BUNGEE JUMPING<br />

o<br />

All parts of the jump line must be duplicated. This extends from the<br />

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o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

connection of the bungee to the jumper and the connection to the structure<br />

at the other end of the line. Normally the jumper should have an attachment<br />

to ankle straps, and another to a body or sit harness.<br />

Equipment (harnesses, karabiners) should be of sound construction and<br />

suitable for this use. Mountaineering equipment from reputable suppliers is<br />

appropriate. Karabiners should be of the screw gate type.<br />

Braided ropes: At least 2 braided ropes should be used and matched to the<br />

weight of the jumper; they should be to BS 3F 70 1991 specification for heavy<br />

duty braided rubber cord, or to a demonstrably similar standard.<br />

Unbraided ropes: Normally one unbraided rope is adequate because of the inbuilt<br />

redundancy from its structure of approximately one thousand individual<br />

strands bound together. Each rope should have an examiners certificate from<br />

an independent source and be selected according to the weight of the jumper.<br />

Rope log books should be kept, describing maximum load, and numbers of<br />

jumps and drop tests undertaken, and in the case of unbraided ropes, any<br />

other conditions required by the examiner (eg length of time in sunlight).<br />

Ropes have a finite life and operators should be able to demonstrate that this<br />

has not been exceeded.<br />

There should be a written operating procedure. If not written, elements will<br />

be more likely to be forgotten or short circuited. Both operators and<br />

enforcement officers should be able to check that safe procedures have been<br />

established and are being followed.<br />

The procedure should cover at least:<br />

• medical enquiry;<br />

• age verification - if under 18, parental consent should be required;<br />

• if under 14, they should not be allowed to jump;<br />

• weighing and rope selection: There should be a method of checking<br />

that the weight of the jumper has been correctly measured and<br />

recorded so as to ensure that the correct rope is selected for each<br />

jumper;<br />

• attachment of each part of harness and ropes, and the checking of<br />

each action by a second trained person;<br />

• briefing of jumper;<br />

• entry into and riding in cage;<br />

• re-instruction and jump; and<br />

• retrieval of jumper.<br />

o<br />

Use of mobile cranes: Use of mobile cranes is not recommended allowed as<br />

this is too dangerous.<br />

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o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

Other important elements: Training of personnel is of paramount importance.<br />

Each job undertaken requires a different level of training and experience.<br />

Those in charge should be able to demonstrate that everyone who is carrying<br />

out a task has enough experience to do so, unless under direct supervision by<br />

another experienced person. There should be a proper training schedule<br />

showing how a person progresses from one level of competence to the next.<br />

The schedule of work should clearly state, who carries out every safety<br />

critical action and who checks it. Each person should know the tasks, which<br />

they are permitted to carry out and those which they are not authorised to<br />

do. To date, all known fatal accidents worldwide have resulted from human<br />

error.<br />

The person in overall charge should keep close control of the site.<br />

Arrangements should be made to exclude spectators from the jump zone for<br />

their own safety and to avoid distraction of the operators.<br />

Anyone in a cage should be securely attached to it. Spectator riding, especially<br />

by children, should be discouraged.<br />

There should be a dead-weight drop test of the whole line at the beginning of<br />

the day to ensure its integrity.<br />

Spares for all the components in the jump line should be kept on site so as to<br />

be available for immediate replacement of suspect components.<br />

An air bag should be used for jumps over land with unbraided ropes. The<br />

purpose of the bag is to prevent a jumper striking the ground if an incorrect<br />

rope selection is made. It is not to safeguard jumpers who fall due to a failure<br />

to properly connect them to the supporting structure. Braided ropes to BS 3F<br />

70 have an outer covering which tightens when stretched. Unbraided ropes<br />

do not, so there is more risk of a jumper descending too far if a wrong rope<br />

selection is made. If a jump is made over water with an unbraided rope,<br />

relying on the water to perform the function of the airbag, steps should be<br />

taken to ensure that there are no obstructions under the water surface. ln<br />

addition, suitable arrangements should be made for rescue from the water.<br />

d. Subsidies<br />

As limited entities have entered the ever-challenging Adventure Tourism segment, DoT is<br />

urging more applicants to invest in this segment by offering attractive incentives, in order<br />

to cater to the adrenaline rush of today’s generation. The GoK will provide subsidies for<br />

developing the following facilities in the Adventure tourism segment:<br />

• Hard infrastructure, such as lodging facilities 7 , equipments and development of trails.<br />

7 Please refer to the specific guidelines for setting up such facilities under this policy.<br />

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• Soft infrastructure, such as Trail maps, Accessible information on heritage and culture,<br />

Ground operators and outfitters Training programs for adventure tourism providers<br />

such as guides, interpreters, and ecologists.<br />

The applicants are requested to refer to:<br />

• Section 4 of this policy for details related to procedure for Registration and applying<br />

for availing Incentives for the tourism related projects and services.<br />

• Annexure 1 for classification of towns/ cities in Karnataka for the purpose of availing<br />

incentives.<br />

• Annexure 2 for eligibility for availing incentives and concessions under this category.<br />

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8) Guidelines for developing Theme Parks<br />

a. Introduction<br />

Theme parks provide a place for relaxation as an outdoor centre providing various rides,<br />

games and entertainment, live performances, food and beverage, and retailing. Similar to an<br />

amusement park, a theme park contains a variety of entertainment, food and beverage, and<br />

shops and an environment that is designed around a key theme. According to the<br />

International Association of Amusement Parks and Attractions (IAAPA), a theme park is ‘an<br />

amusement park that has themed attractions, be it food, costumes, entertainment, retail<br />

stores and/or rides’. The theme is the main part of the visitors’ experience which is chosen<br />

when the park is planned to provide a focus for the design, development and operation of<br />

such a park. Therefore the selection of the theme is extremely important to the operations<br />

of the park.<br />

Department of Tourism, GoK intends to facilitate development of theme parks in the State.<br />

These guidelines have been devised to assist entities in setting up the theme parks in the<br />

state.<br />

Further, DoT aims to provide theme-filled entertainment zones to the public, as a change<br />

from the routine tourism spots that would have been visited several times. To achieve this<br />

objective, they are inviting the following entities, who would be well-equipped to provide<br />

“Tourism with a Difference”.<br />

b. Eligibility<br />

• The entity could be:<br />

o<br />

o<br />

o<br />

Public sector: Government, Quasi-governmental organisations<br />

Private sector: Multi-national organisations having interests in a number of<br />

industries, eg Walt Disney Company with movies, media and parks, Major<br />

leisure companies, Developers who include leisure as part of mixed-use<br />

development, Small and medium-sized private enterprises, Individual<br />

entrepreneurs<br />

Voluntary sector: National bodies, Trusts, Local charities, Cooperatives and<br />

NGOs.<br />

• DoT envisages to develop this concept of tourism across the following themes:<br />

o<br />

Adventure - Excitement and action, Frightening, Mysterious, Thrill rides<br />

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o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

Futurism - Advances in society and technology, Discovery, Exploration of<br />

science and technology, Robotics, Scientific, Science fiction<br />

International - Flavours of the world, International village, Miniature replicas,<br />

Scenic spots, World expositions<br />

Nature – Animals, Floral displays, Horticultural gardens, Landscaping, Marine<br />

life, Natural wonders, Ocean, Wildlife<br />

Fantasy – Animation, Cartoon characters, Childhood enchantment, Children’s<br />

play park, Fairy tales, Magic, Make believe, Myths and legends<br />

History and culture –Authentic, Cultural heritage, Cultural village, Historic<br />

ambience<br />

Movies – Comedy, Motion pictures, Show business or any other such theme as<br />

approved by the Approving Authority.<br />

• The development could be a:<br />

o wholly new purpose-built attractions on site New purpose-built attractions<br />

developed on sites that were previously used as attractions<br />

o Major new development at existing attractions designed to rejuvenate or<br />

enhance the market appeal of the site<br />

o Improvement of facilities at existing attractions to enhance visitor satisfaction<br />

or encourage secondary spending by visitors, such as the provision of new<br />

retail outlets or themed catering at museums.<br />

c. Other Requirements<br />

To develop effective Theme Parks, DoT has set out certain other requirements which need<br />

to be fulfilled. These are outlined below:<br />

• A detailed feasibility study would need to be submitted covering the three major<br />

aspects:<br />

o Site feasibility - site selection, location, size and area of land, and accessibility<br />

etc.<br />

o Market feasibility – appeal, attractiveness, potential visitor market etc.<br />

o Financial feasibility – overall costs, revenue sources, pricing etc.<br />

• A detailed safety management plan should be prepared covering the following factors:<br />

o Environmental factors – eg illumination, gases, dust, noise<br />

o Hazardous supplies and materials – eg pool chemicals, cleaning solvents<br />

o Power source equipment – eg pumps, motors<br />

o Electrical equipment – eg switches, control rooms<br />

o Personal protective equipment<br />

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o Personal service and first aid equipment – eg restroom facilities<br />

o Fire protection systems – eg alarms, sprinklers, fire extinguishers<br />

o Walkways and roadways<br />

o Working structures – eg ladders, scaffolding<br />

o Transportation systems – eg cars, monorails, motorised service vehicles<br />

o Warning and signalling devices<br />

o Storage facilities<br />

o Rides and buildings<br />

o Location of dangerous machinery should be away or sectioned off from the<br />

guests and common staff working areas.<br />

o Fire exits to be provided in clearly visible locations<br />

o Provision of stairs, escalators, elevators, access for the physically disabled to be<br />

provided for safe and easy access to various areas and attractions in the park<br />

o Car park security system to be provided for guest and staff vehicles<br />

o Lockers to be provided for guest convenience and safekeeping of belongings.<br />

• All applicable clearances should be taken from the concerned authorities and<br />

submitted along with the proposal.<br />

d. Incentives<br />

To promote theme parks, DoT has offered certain incentives that are laid out in various<br />

sections of these guidelines.<br />

• The applicants are requested to refer to:<br />

o Section 4 of this policy for details related to procedure for Registration and<br />

applying for availing Incentives for the tourism related projects and services.<br />

o Annexure 1 for classification of towns/ cities in Karnataka for the purpose of<br />

availing incentives.<br />

o Annexure 2 for eligibility for availing incentives and concessions under this<br />

category.<br />

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9) Guidelines for developing Wayside Amenities<br />

a. Introduction<br />

Provision of wayside amenities is vital for comfort and convenience of the tourists visiting<br />

any tourist destination. Well-designed wayside amenities are instrumental to providing<br />

holistic experience to the visitors. Department of Tourism, GoK (DoT), intends to<br />

promote and facilitate development of wayside amenities on all the major National<br />

Highways, State Highways, and Major District Roads or at within a short distance from<br />

such roads connecting the identified tourist destinations on the priority basis. These<br />

amenities should include gender distinct toilets, cafeteria, mini store/ pharmacy and an<br />

information / souvenir booth. These amenities should be established at intervals of about<br />

30 km along the highways leading to major tourist destinations. These guidelines have been<br />

devised to assist entities interested in setting up the wayside amenities in and around the<br />

identified tourist destinations and circuits.<br />

b. Eligibility<br />

To provide an enriching and fulfilling experience to all tourists visiting Karnataka, DoT<br />

intends to develop wayside amenities by assisting/ facilitating private entrepreneurs /<br />

franchisees. These entities would include:<br />

• Contractors of NHAI, PWD or any other Government agency developing any of<br />

the State roads along which the wayside amenity is proposed.<br />

• Private Land owners/ Entrepreneurs<br />

The land should be in effective possession of the legal entity developing/ implementing the<br />

project or could be handed over as through a contract by the Government agency/<br />

department/ authority implementing the road project. DoT has already identified 200<br />

locations for development of wayside facilities. Priority would be given to the development<br />

of wayside amenities at the identified locations by the government, while providing<br />

concessions. Please refer to the following table for locations identified for wayside<br />

amenities to be developed.<br />

NH No. S. No. Identified Locations for developing wayside amenities<br />

NH-209 1. Stretch between Kanakapura and Malavalli e.e., Near Shimsha<br />

River or Thorekadanahalli<br />

2. Shimsha Township (Bluff)<br />

3. Near Santhemarahalli Village<br />

4. Near Suvarnamaukhi Dam i.e., the stretch between<br />

Chamarajanagara and Punajanoor forest<br />

NH-48 5. Solur<br />

6. Yediyur<br />

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7. Sakaleshpura<br />

NH-13 8. Jagalur<br />

9. Between Km 150 to Km 160<br />

10. Jalaki Check Post, the stretch between Karnataka/ Maharashtra<br />

Border to Bihapur<br />

NH-9 11. At border of Karnataka/ Maharashtra<br />

12. At border Karnataka/Andhra Pradesh<br />

13. At Junction of NH-218 and NH-9 (Gulbarga)<br />

NH-4 14. Stretch between Dobesptet and Sira<br />

15. Stretch between Sira and Hiriyur<br />

16. After Chitradurga i.e., probably sericulture land<br />

17. Ranebennur<br />

18. Shravanur Cross<br />

19. Stretch between Belgaum and Nippani (Near Bhataprabha<br />

Cross)<br />

NH-17 20. Stretch between Kundapura and Kumta<br />

21. Near Kumta Town<br />

22. Beleguli Junction of NH-17 and NH-63<br />

NH-4A 23. Near Castlerock or Border of Karnataka/Goa<br />

NH-63 24. Lakkundi the stretch between Hubli and Koppal<br />

25. Yellapur the stretch between Ankola/Hubli<br />

NH-207 26. Vishwanathapura, the stretch between Devahahalli and<br />

Doddaballapura<br />

Apart from the development of wayside amenities, DoT also aims to encourage<br />

development of midway wayside facilities to be developed into resorts.<br />

c. Other Requirements<br />

In addition to basic facilities to improve the comfort of tourists, DoT has made it<br />

mandatory for the following facilities to be provided at every wayside amenity and all these<br />

should be wheelchair accessible.<br />

Facilities Requirement Remarks<br />

AREA<br />

2 acres (minimum)<br />

PARKING<br />

Mandatory<br />

Taxis/Private Cars 25 parking lots<br />

Tourist<br />

10 parking lots<br />

Coaches/Buses<br />

AMENITIES<br />

Fuel Station • Petrol and Diesel refuelling stations<br />

at least 2 of each as per the norms<br />

and standards<br />

Optional<br />

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Maintenance<br />

Repairs<br />

and<br />

Food Plaza /<br />

Restaurants<br />

• Onsite mechanic<br />

• Basic repairs and services such as car<br />

cleaning, puncture repair, etc.<br />

• Capacity to serve 50-100 persons at<br />

anytime.<br />

Optional<br />

Mandatory<br />

Toilets<br />

Washrooms<br />

and<br />

• Separate Complex for men and<br />

women<br />

• Minimum 6 toilets and 4 shower<br />

rooms per complex.<br />

• Provision for special toilets and<br />

showers for old and/or disabled<br />

persons must be made.<br />

Changing Rooms • Gender specfic changing rooms (2<br />

each)with provision for changing<br />

baby diapers in women’s changing<br />

rooms.<br />

Mandatory<br />

Mandatory<br />

Conveyance Store • There must be a conveyence store Optional<br />

stocked with basic groceries<br />

Coffee Shop • 24X7 Coffee shop Optional<br />

SOCIAL UTILITIES<br />

Emergency/Medical<br />

Facilities;<br />

• 24X7 doctor on call<br />

• Onsite First Aid Kit and 2 first aid<br />

trained/ paramedic personnel should<br />

be available 24x7.<br />

• Onsite ambulance.<br />

Optional<br />

Pharmacy • 24x7 Pharmacy Optional<br />

Sewage<br />

Plant<br />

HOTEL<br />

Treatment<br />

• Onsite Sewage treatment plant must<br />

be developed and will be given<br />

additional incentives<br />

Optional<br />

Rooms • Minimum 2 AC Double rooms Mandatory<br />

Conference Room • At least one Conference room with Optional<br />

a capacity to seat 20 people.<br />

Dimensions for standard parking spaces and loading/unloading bays should be as follows:<br />

Type of Parking<br />

Space<br />

Length<br />

(m)<br />

Width<br />

(m)<br />

Minimum<br />

Headroom<br />

(m)<br />

Private Cars and Taxis 5 2.5 2.4<br />

Light Goods Vehicles<br />

(LGV)<br />

7 3.5 3.6<br />

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Medium / Heavy Goods 11 3.5 4.7<br />

Vehicles (MGV/HGV)<br />

Container Vehicles 16 3.5 4.7<br />

Coaches and buses 12 3.5 3.8<br />

Light buses 8 3.0 3.3<br />

Notes:<br />

i) Buses mean a motor vehicle constructed or adapted for the carriage of more<br />

than 16 passengers and their personal effects.<br />

ii)<br />

iii)<br />

Light buses mean a motor vehicle having permitted gross vehicle weight not<br />

exceeding 4 tonnes which is constructed or adapted for use solely for the<br />

carriage of not more than 16 passengers and their personal effects, but does<br />

not include an invalid carriage, motorcycle, motor tricycle, private car and taxi.<br />

Minimum headroom means the clearance between the floor and the lowest<br />

projection from the ceiling, including any lighting units, ventilation duct,<br />

conduits or similar installations.<br />

• The proposed facility should be as per the design and architectural standards<br />

specified by DoT.<br />

• A Board/ Hoarding indicating ‘Sponsored by DoT’ should be provided at the<br />

entrance at strategic location and should be clearly visible from a minimum of<br />

250mts from the access road.<br />

• There should be two lane entries and exit road of good quality built as per NH, SH<br />

standards for easy access into the amenity. Traffic from both directions must have<br />

separate access roads.<br />

• Clear visible signage indicating the location and distance from the wayside amenity<br />

should be placed at distance of 5kms, 2kms, 1km , 750 mtrs, 500mts and 250 mtrs<br />

from the access road.<br />

• Provision of 24X7 power supply and water facilities and generator backup must be<br />

available.<br />

• Hygiene, Responsible Standards, Environment Friendly Practices: There should be a<br />

provision of facility for segregation of garbage into biodegradable (kitchen waste<br />

from food stall, etc), non-bio-degradable (aluminum foil, cigarettes, etc) &<br />

recyclable (newspapers, bottles, cans, plastics etc). Two standard pattern garbage<br />

covered receptacles / bins for bio-degradable and non-degradable waste should be<br />

provided.<br />

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• Environmentally friendly practices will be eligible for availing additional incentives.<br />

The same shall be based on the discretion of the Committee appointed by the<br />

DoT.<br />

d. Incentives and Concessions:<br />

To invite/encourage entities to invest in the Wayside Tourism sector, DoT has offered<br />

certain attractive incentives. These are laid out in various sections/clauses.<br />

The applicants are requested to refer to:<br />

• Section 4 of this policy for details related to procedure for Registration and<br />

applying for availing Incentives for the tourism related projects and services.<br />

• Annexure 1 for classification of towns/ cities in Karnataka for the purpose of<br />

availing incentives.<br />

• Annexure 2 for eligibility for availing incentives and concessions under this<br />

category.<br />

The facility would be eligible for additional incentive for provision of STP, green energy and<br />

other environmental friendly initiatives. The quantum of incentive would be directly<br />

proportional to the size and provision of proposed facilities. Additional incentives will be<br />

provided if the facility is bigger, has more rooms (resort), garden/landscaping etc. These<br />

additional incentives would be worked out as a percentage of the project cost or as a lump<br />

sum, and would be solely at the discretion of the Approving Authority(s).<br />

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10) Guidelines for Yatri Niwas and Dormitories<br />

a. Introduction<br />

The Department of Tourism envisages 210 million tourists visiting the State by 2024,<br />

compared to 100 million tourists visiting currently (Based on KTVG Report 2014.). The<br />

pride of a State, vests in its ability to provide quality, comfort and safe accommodation to<br />

tourists across various income groups. This requires augmentation of tourist<br />

accommodation facilities across the states through various means such as hotels,<br />

homestays, Yatri Niwas, dormitories and hostels. These guidelines have been proposed to<br />

assist and facilitate development of quality and affordable Yatri Niwas and dormitories in<br />

the state with the intent to provide tourists an affordable, comfortable and convenient<br />

option for accommodation.<br />

b. Eligibility<br />

DoT intends to develop the Yatri Niwas and dormitories by assisting/ facilitating private<br />

entrepreneurs / franchisees and has set out the following eligibility criteria for entities<br />

opting to enter this tourism segment. These entities could be:<br />

• Existing reputed private hoteliers, Yatri Niwas owners<br />

• Private Land owners/ Entrepreneurs<br />

Priority will be given to those entities which are:<br />

• Already in the tourism sector with a prior expertise in operations and management<br />

of similar projects.<br />

• Owners of Land suitable for development of such facilities around the identified<br />

tourist destinations.<br />

• Existing Yatri Niwas who intend to upgrade their facilities to avail incentives. In<br />

such cases the incentive will be provided for the upgradation works.<br />

c. Other Requirements for Yatri Niwas<br />

Other requirements defined by DoT for availing incentives for Yatri Niwas under this<br />

policy include:<br />

• The site area on which Yatri Niwas is located should be at least 0.5 acre.<br />

• Ownership/lease of land and land use should be in order.<br />

• Should be located on National Highway, State Highway or Main District Road<br />

(MDR) or within distance of 1.5 kms, 1 km or 0.5 km. respectively from such<br />

highways/MDR.<br />

• The facility must be wheelchair accessible.<br />

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• Should have at least 10 lettable rooms and 100% of lettable rooms should have<br />

attached bathrooms. 4 out every 10 rooms must be wheelchair accessible and have<br />

attached bathrooms that can be used by disabled persons and /or senior citizens.<br />

• Should have at least 2 dormitory rooms one for women and one for men as per<br />

the requirements specified for constructing dormitories under these guidelines.<br />

• Should have restaurant/dining hall with sitting area of minimum 30 sq. mtrs.<br />

(excluding kitchen, Storage)<br />

• The double room and single room should have minimum carpet area of 12 sq.mtrs<br />

and 10 sq.mtrs respectively.<br />

• Rooms should have adequate furniture, fixtures, linen and AC.<br />

• Bathroom carpet area should admeasure at least 4 sq.mtrs<br />

• Attached toilets for each Dormitory / Room: Bathroom fittings should be of<br />

branded company with ISI mark.<br />

• Should have telephone with STD facility.<br />

• Internet and wifi facility must be available in all rooms.<br />

• Should have a separate public toilets for men and women and first aid centre<br />

• The following facilities must be provided for:<br />

o Front Desk<br />

o Visitors sitting area and lobby<br />

o Tourism info booth<br />

o Souvenir Shop<br />

o For every three lettable rooms one car parking must be provided of<br />

minimum 5 sq. mtrs.<br />

o Free internet service for all guests.<br />

o All rooms should have telephone connectivity<br />

• At least one electrician, plumber, sweeper, etc to be available for general service<br />

and maintenance on a 24 hrs basis.<br />

• 24 hrs security and CCTV surveillance at reception and corridors. At least one<br />

female security personnel must be present at all times.<br />

• Power back up system is to be provided in the entire facility to provide<br />

uninterrupted power supply for all the appliances in the facility<br />

• 24 hour uninterrupted hot and cold water supply.<br />

• Provision of well lit, dedicated visitor parking area is to be provided in the facility<br />

for parking of tourist vehicles. These areas should be paved and fenced to suit the<br />

type of facility. These areas should have security to ensure safety of the vehicles<br />

• Staff should be in uniform, well groomed and properly trained. Number of workers<br />

should be proportionate to the capacity of the unit in all services provided.<br />

• Staffs should be trained local residents specialised in the respective fields of<br />

operation<br />

• Staff should be hospitable and capable to effectively respond to Tourist<br />

requirements and should have a fair idea of the places of tourist interest in the<br />

State.<br />

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• Front desk staff should be well versed in English and other regional languages to<br />

communicate with tourists from different regions of the country and abroad<br />

There should be provision of solid waste management with incinerators and rain<br />

water harvesting. Additional incentives will be given for provision of STP, green<br />

energy etc.<br />

d. Requirements for Dormitories:<br />

Other requirements specified by DoT for availing incentives for Dormitories under these<br />

guidelines are as follows:<br />

• Dormitory should be gender specific and constructed as part of Yatri Nivas.<br />

Dormitories by themselves will not be considered a tourism product.<br />

• There should not be more than 12 beds in 1 dormitory room with adequate<br />

furniture, fixtures and linen.<br />

• A standard of space requirement of 5 sq.mtrs per person must be maintained while<br />

building a dormitory. For example if the dormitory capacity is 12 beds the<br />

dormitory carpet area must be at least 60 sq. mtrs<br />

• Each dormitory room should have attached shower rooms (3 nos.) and toilets (4<br />

nos, including 1 toilet for differently abled persons). If the number of beds in a<br />

dormitory is less than 12 the number of shower rooms and toilets can be relaxed<br />

proportionality. Shower/Toilet/Bathroom carpet area should admeasure at least 3<br />

sq. mtrs. All bathroom fittings should be of branded company with ISI mark.<br />

e. Incentives and Concessions:<br />

To encourage the development of these facilities, DoT offers special incentives/concessions<br />

that are set out in various sections and clauses of the guidelines.<br />

The applicants are requested to refer to:<br />

• Section 4 of this policy for details related to procedure for Registration and<br />

applying for availing Incentives for the tourism related projects and services.<br />

• Annexure 1 for classification of towns/ cities in Karnataka for the purpose of<br />

availing incentives.<br />

• Annexure 2 for eligibility for availing incentives and concessions under this<br />

category.<br />

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11) Guidelines for development of Youth Hostels<br />

a. Introduction<br />

The Department of Tourism envisages 210 million tourists visiting the State by 2024,<br />

compared to 100 million tourists visiting currently (Based on KTVG Report 2014). These<br />

tourists need quality, comfortable and safe accommodation catering to all income groups.<br />

This requires augmentation of tourist accommodation facilities across the states through<br />

various means such as hotels, homestays, Yatri Niwas, dormitories and hostels. These<br />

guidelines have been proposed to assist and facilitate in development of quality and<br />

affordable Youth Hostels in the state with the intent to provide young tourists an<br />

affordable, comfortable and convenient option for accommodation. Youth Hostels are<br />

targeted towards young people particularly students who are unable to afford expensive<br />

hotels. Clean, safe and affordable youth hostels will provided a unique opportunity for<br />

young travellers to experience Karnataka and India. Youth hostels will encourage young<br />

students in schools and university to learn through experiential tourism.<br />

b. Eligibility<br />

DoT intends to develop the Youth Hostels by assisting/ facilitating private entrepreneurs /<br />

franchisees. These entities could be:<br />

• NGOs, Educational Institutes, Sports Academy, and Associations etc can take up<br />

the development and management.<br />

• Priority will be given to those entities which are:<br />

o Already in the tourism sector with a prior expertise in operations and<br />

management of similar projects.<br />

o Owners of Land suitable for development of such facilities around the<br />

identified tourist destinations. However a partnership between land owners<br />

and the above mentioned entities will be given higher priority.<br />

o Priority for incentive will be based on location as determined by DoT.<br />

c. Other Requirements<br />

Other requirements for availing incentives for Youth Hostels under these guidelines<br />

include:<br />

• Youth hostel should be built on minimum 2 acres of land.<br />

• Rooms can be single, double or on triple occupancy basis. Single, double and triple<br />

rooms should have minimum carpet area of 10 sq.mtrs, 12sq.mtrs and 16 sq.mtrs<br />

respectively.<br />

• If a youth hostel has dormitories the requirements for dormitories will also apply.<br />

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• There must be a minimum of 15 rooms (single, double, triple or dormitory would<br />

all be considered as a single room) with a capacity of atleast 30 persons and all<br />

rooms should have attached bathrooms.<br />

• Rooms should have adequate furniture, fixtures and linen.<br />

• Bathroom carpet area should admeasure at least 4 sq.mtrs<br />

• Bathroom fittings should be of branded company with ISI mark.<br />

• Should have a dining hall with a canteen / mess With sufficient capacity<br />

• Should have separate public toilets for men and women and first aid centre<br />

• Provision of anodised aluminium/wooden doors and windows<br />

• Provision of well lit, dedicated visitor parking area should be provided in the facility<br />

for parking of tourist vehicles. These areas should be paved and fenced to suit the<br />

type of facility. These areas should also have security to ensure safety of the<br />

vehicles.<br />

• The following facilities should be provided for:<br />

o Recreation Room<br />

o Front Desk<br />

o Visitors sitting area and lobby<br />

o Tourism info booth<br />

o Souvenir Shop<br />

o Free internet service for all guests.<br />

o Parking for atleast 4 cars and 2 buses for every 30 persons<br />

o All rooms should have telephone connectivity<br />

• At least one electrician, plumber, sweeper, etc should be available for general<br />

service and maintenance on a 24 hrs basis.<br />

• 24 hrs security and CCTV surveillance at reception, corridors and all entry and exit<br />

points should be provided. At least one female security personnel should be<br />

present at all times.<br />

• Power back up system should be provided in the entire facility to provide<br />

uninterrupted power supply for all the appliances in the facility.<br />

• Provision of 24 hour uninterrupted hot and cold water supply is essential<br />

• Staff should be in uniform, well groomed and properly trained. Number of workers<br />

should be proportionate to the capacity of the unit in all services provided<br />

• Staffs should be trained local residents specialised in the respective fields of<br />

operation<br />

• Staff should be hospitable and capable of responding effectively to Tourist<br />

requirements and should have a fair idea of the places of tourist interest in the<br />

State.<br />

• Front desk staff should be well versed in English and other regional languages to<br />

communicate with tourists from different regions of the country and abroad.<br />

• There should be provision of solid waste management with incinerators and rain<br />

water harvesting. Additional incentives would be given for provision of STP, green<br />

energy etc.<br />

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d. Requirements for Dormitories<br />

Other requirements for availing incentives for Dormitories under this policy include:<br />

• Dormitory should be gender specific and constructed as part of Youth Hostels.<br />

Dormitories by themselves will not be considered a tourism product.<br />

• There should not be more than 12 beds in 1 dormitory room with adequate<br />

furniture, fixtures and linen.<br />

• A standard of space requirement of 5 sq.mtrs per person must be maintained while<br />

building a dormitory. For example if the dormitory capacity is 12 beds the<br />

dormitory carpet area must be at least 60 sq. mtrs<br />

• Each dormitory room should have attached shower rooms (3 nos.) and toilets (4<br />

nos, including 1 toilet for differently abled persons). If the number of beds in a<br />

dormitory is less than 12 the number of shower rooms and toilets can be relaxed<br />

proportionality. Shower/Toilet/Bathroom carpet area should admeasure at least 3<br />

sq. mtrs. All bathroom fittings should be of branded company with ISI mark.<br />

e. Incentives and Concessions:<br />

To promote development of these facilities, DoT is offering certain incentives and<br />

concessions that are set out in various sections of these guidelines.<br />

The applicants are requested to refer to:<br />

• Section 4 of this policy for details related to procedure for Registration and applying<br />

for availing Incentives for the tourism related projects and services.<br />

• Annexure 1 for classification of towns/ cities in Karnataka for the purpose of availing<br />

incentives.<br />

• Annexure 2 for eligibility for availing incentives and concessions under this category.<br />

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12) Guidelines for developing Interpretation<br />

Centres, Tourist Information Centre and<br />

Kiosks<br />

a. Introduction<br />

Karnataka is gifted with myriad options of natural endowment ranging from mystical hill<br />

stations to serene beaches. It is home to several forts, architectural marvels and is blessed<br />

with rich heritage of over 1500 years. The experiences generated by visual arts, culture and<br />

heritage of Karnataka are unique. Other diverse and vibrant aspects of Karnataka tourism<br />

products include pilgrim, coastal, wildlife, pristine, and scenic to offer to its tourists. The<br />

state has also made rapid strides in Eco Tourism, Wellness Tourism – Alternate Lifestyle/<br />

Yoga, Voluntary Tourism and Adventure Tourism. Over the years, Karnataka has emerged<br />

as a knowledge and technology capital of the country, making rapid strides in the new<br />

economy as well. IT and related industries, bio-technology and strong research, and<br />

development institutions have placed Karnataka as a strong contender in the global market,<br />

leading to Business tourism emerging as a strong tourism product. In the given scenario,<br />

there is great need for development of Tourist Information Centers, Interpretation<br />

Centers and Information Kiosks to assist and sensitize tourists visiting the state. In order<br />

to project the various facets of the State to large number of visitors, there is a strong<br />

urge to develop visitor centres to assist the tourists in planning their visits and having a<br />

holistic experience. A Tourist Information Center (TIC) is a dedicated space within a<br />

building for interpretive displays, programs, services, and information. TICs generally have<br />

support facilities and conveniences for the travelling public and provide the necessary<br />

information for visitors to have a safe and enjoyable visit. An Interpretation Centre is a<br />

space where a combination of educational activities designed to reveal meanings and<br />

relationships through the use of presentations, original objects, firsthand experience,<br />

graphic illustrations, activities, or media designed to help people understand, appreciate,<br />

and care for the natural and cultural environment. The primary purpose of an<br />

Interpretation center is to provide interpretive and educational information to the visitors<br />

(including those with physical, sensory, and cognitive impairments) about tourism in<br />

Karnataka, its diverse products, culture, heritage, the various tourist projects/ destinations<br />

and its facilities, visitor security and safety, the geographic area where the project is<br />

located, and the cultural and natural resources of the area. The interpretive objectives of<br />

Interpretation centres are to enhance the public’s understanding of tourism & its<br />

contribution to the State, understanding of the archaeological, historical, human-made,<br />

natural, and cultural features of the State which should lead to:<br />

o Developing public appreciation for the proper and safe use of project<br />

resources;<br />

o Fostering the spirit of personal stewardship of public lands;<br />

o Orienting the visitor to the tourism destinations, products and its<br />

recreational opportunities; and<br />

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o<br />

Aiding project personnel in accomplishing management objectives<br />

b. Eligibility<br />

DoT intends to develop the Tourist Information Centers, Interpretation Centers and<br />

Information Kiosks by assisting/ facilitating interested entities. These entities could be:<br />

• NGOs, Educational Institutes, private entrepreneurs, Government Agencies, Trusts<br />

and Associations etc can take up the development and management.<br />

• Priority will be given to those entities which are:<br />

• Already in the tourism sector with a prior expertise in operations and management<br />

of similar projects.<br />

• Owners of Land suitable for development of such facilities around the identified<br />

tourist destinations. However a partnership between land owners and the above<br />

mentioned entities will be given higher priority.<br />

• Priority for incentive will be based on location as determined by DoT<br />

c. Requirements for Tourist Information Centre<br />

Other requirements for availing incentives for Tourist Information Centre under this policy<br />

include:<br />

• The intention of setting up of the TIC is to provide quick information to the visitors<br />

on the region, attractions, timings, availability of amenities etc. Hence the entities<br />

having prior experience of setting up and operating such centres with the help of the<br />

locals would be given preference.<br />

• The entities would need to exhibit capability of designing the centres keeping in mind<br />

tourism security and crime prevention principles such that the centre facility is<br />

functional, aesthetically pleasing and tourist friendly.<br />

• The centre proposed/designed by the entities would need to meet the following<br />

minimum criteriao<br />

Well designed centre of atleast 10 m x 10 m size which would make the<br />

visitors feel welcome and safe without necessitating formation of long queues<br />

of visitors exposing them to potential hazards<br />

o Provision of monitored security cameras in vulnerable areas like corners,<br />

entrance/exits, blind corners etc.<br />

o Sufficient safety aspects should be incorporated in planning and designing of<br />

windows/doors to avoid any kind of harm from projectiles during public<br />

unrest or similar situations<br />

o Should have provisions for well lit, quiet and functional spaces including restrooms,<br />

public phones, nursing rooms etc. in the public area<br />

o Hallways should be designed with consideration for both rescue and<br />

evacuation needs, along with minimum accessibility requirements<br />

o No restricted area in the TIC should have an access to the general public<br />

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o Should exhibit an efficient functional planning having physically separated<br />

public and non-public areas (including employee work areas, storage rooms,<br />

or any area that is not intended for public access)<br />

o Where access control screening has been deemed necessary, it should be<br />

performed by trained personnel, with proper access screening equipment,<br />

and supported by written procedures<br />

• As personal service would be the main motto of the TIC, employees and<br />

contractors who come in regular contact with visitors should wear visible<br />

identification badges/cards and provide impartial services to all the tourists/visitors<br />

• The entities must demonstrate a well trained workforce with experienced advisors<br />

having the ability to interpret body language, probe to find out what people really<br />

want, help plan itineraries, give advice and make recommendations, explain how to<br />

get there with the aid of a map etc.<br />

• The TIC must have in place an efficient information management system including a<br />

comprehensive database of visitors, places, facilities etc.<br />

• Each TIC must have a master plan that addresses the visitor center facilities and<br />

program requirements, including compliance with accessibility standards. The<br />

master plan must address each of the items listed below:<br />

o An inventory and analysis of current visitors and projected visitation levels;<br />

o An inventory and analysis of existing resources to be interpreted in the<br />

visitor center;<br />

o The layout of the visitor center;<br />

o Interpretive themes and goals and a description of the method that will be<br />

used to achieve effective communication;<br />

o Detailed recommendations for proposed interpretive exhibits and programs<br />

(universally accessible for persons with mobility, hearing, speech, sight, or<br />

cognitive disabilities);<br />

o A staffing plan to operate the visitor center, taking into consideration<br />

whether, and how, volunteers will be used;<br />

o Equipment needed to support exhibits and programs;<br />

o Budget required for operation and management;<br />

o Use of fees, if authorized;<br />

o Any partnerships supporting the visitor center;<br />

o Visitor center review schedules; and<br />

o Security measures and procedures at the visitor center, including any<br />

necessary physical and technical upgrades.<br />

d. Requirements for Tourist Interpretation Centre<br />

Other requirements for availing incentives for Tourist Interpretation Centre under this<br />

policy include:<br />

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• The Interpretation centers should provide routine, non-sensitive information<br />

regarding the tourism offerings in Karnataka, recreation opportunities, and cultural<br />

and natural resources to the public. If available, this information should be provided<br />

to visitors in alternative formats to accommodate the needs of persons with<br />

disabilities. Consideration needs to be given to the information being<br />

communicated while determining effective formats to be developed and used to<br />

communicate with the public.<br />

• The interpretation center and equipment used in relation to it, both inside the<br />

center and on the surrounding grounds, are subject to the highest standards of<br />

maintenance. All equipment used in interpretation centers must be selected for<br />

dependability, ease of maintenance, accessibility, longevity, and low operating cost.<br />

For equipment that is critical to the visitor’s experience, a backup must be on hand,<br />

if possible.<br />

• Audio and visual equipment purchased or upgraded must be highly dependable, fully<br />

accessible, off-the-shelf equipment that can be easily and cost effectively maintained,<br />

repaired, or replaced.<br />

• Interpretation centers and their exhibits should be formally reviewed once every 5<br />

years by the agency appointed by the Department of Tourism. The purpose of the<br />

review should be to ensure that all facilities are safe, secure, accessible, and<br />

adequate; equipments are in operating condition; and audiovisual presentations,<br />

photographs, taped messages, and other interpretive materials are accurate,<br />

current, and communicated effectively. The review team should prepare a report<br />

that details its findings, including any recommendations for facility improvements or<br />

repairs or for updating exhibits. The official directly responsible for managing the<br />

Interpretation center would be responsible for determining what actions to take, in<br />

consultation with the regional office and review team, as a result of the review.<br />

• Items made available to the public may be sold, where authorized. Examples of<br />

appropriate sale items include project memorabilia, educational materials, maps,<br />

food and beverages, film, and other customary supplies to support a safe and<br />

enjoyable recreation visit.<br />

• Interpretation centers, tour routes, and other public access areas should be<br />

periodically assessed for security-related risks. Public and non-public access areas<br />

and applicable physical security measures to separate those areas.<br />

o Tour and evacuation routes and assembly points.<br />

o Parking areas/structures.<br />

o Lighting and signage.<br />

o The type of information that is presented to the public.<br />

o Security and standard operating procedures for visitor management.<br />

o Facility Security Plan coverage of visitor security.<br />

o Integration of security procedures with the Emergency Action Plan.<br />

o Tour guide and security officers familiarity of emergency procedures<br />

• The other planning and designing criteria for the Interpretation Centre would be<br />

same as TIC (except that the minimum size of the centre should be 80m x80m)<br />

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e. Incentives and Concessions:<br />

The applicants are requested to refer to:<br />

• Section 4 of this policy for details related to procedure for Registration and<br />

applying for availing Incentives for the tourism related projects and services.<br />

• Annexure 1 for classification of towns/ cities in Karnataka for the purpose of<br />

availing incentives.<br />

• Annexure 2 for eligibility for availing incentives and concessions under this<br />

category.<br />

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13) Guidelines for Media, Communication and<br />

Promotional Activities<br />

a. Introduction<br />

The development of tourism cannot be realized in the absence of promotion activities.<br />

Marketing is a vital tool to build successful tourism. Print Media and Electronic media are<br />

essential in promoting tourism products and services, to highlight the exceptional tourism<br />

opportunities that Karnataka has to offer. Department of Tourism, Government of<br />

Karnataka (DoT) intends to incentivize any such initiatives through media, communication<br />

and promotional activities targeted to promote tourism related activities and services.<br />

b. Eligibility<br />

Individuals, printing and publishing houses, Community based organizations, NGOs, trusts,<br />

entities involved in tourism wanting to promote their tourism products/services,<br />

corporate and private sector are all eligible for the incentives. They include the following:<br />

• Tourist Guides<br />

• Tourist Maps<br />

• Travel and Tourism Books<br />

• Information brochures and Pamphlets<br />

• Coffee table books<br />

The following electronic media will be eligible for incentives.<br />

• Blogs and Websites<br />

• Audio Guides<br />

• Documentaries<br />

c. Other Requirements<br />

DoT has defined certain other requirements for the applicant to be eligible for subsidy.<br />

They are identified as follows:<br />

• The content of the print media/ electronic media should promote and generate<br />

awareness on tourism in Karnataka.<br />

• The material should pertain exclusively to Karnataka or to destinations that are in<br />

Karnataka.<br />

• Information produced in the media should be accurate and verified.<br />

• Coffee table books and Documentaries, besides covering n tourist destinations,<br />

should also focus on global topics of Karnataka such as its flora, fauna, heritage,<br />

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festivals, and local culture to stimulate readers and develop the demand for tourist<br />

products and services.<br />

• Specific Requirements for Tourist Maps and Guides: Standardised tourist guides<br />

and maps should be made available to the tourists as these are the first and<br />

foremost tools that would be utilised by visitors to acquaint themselves with the<br />

tourism features that Karnataka has to offer.<br />

o Maps should be north aligned and show location of all tourist locations<br />

identified by DoT.<br />

o Additional facilities such as coffee shops, public toilets, public transport,<br />

police stations, etc should also be highlighted in the maps<br />

o Maps and guides should provide accurate information on destinations including<br />

timings and entry fee for the tourist facility wherever applicable.<br />

o These should be regularly updated to provide latest/accurate information.<br />

o Audio Guides: There is abundant scope for usage of audio guides at tourist<br />

destinations, information centres, interpretation centres etc. Hence, the<br />

content for these audio guides should have clarity and should be prepared<br />

keeping in mind the place and purpose for which they would l be used<br />

o Audio guides should be available in English, Kannada and Hindi as a basic<br />

minimum requirement at the tourist destination.<br />

o All audio guides must be accompanied with the corresponding print materials.<br />

d. Incentives and Concessions<br />

To invite competent entities to bid enter this segment, DoT has formulated incentives and<br />

concessions which are set out in various sections of this Policy.<br />

• Section 4 of this policy for details related to procedure for Registration and<br />

applying for availing Incentives for the tourism related projects and services.<br />

• Annexure 1 for classification of towns/ cities in Karnataka for the purpose of<br />

availing incentives. Initiatives undertaken for category (ies) A and B will be given<br />

priority for providing incentives.<br />

• Annexure 2 for eligibility for availing incentives and concessions under this<br />

category. Please note that the incentives under this category will be provided in a<br />

lump sum. If the entity applying for incentives has other sponsorships or grants<br />

these must be declared during the registration/application process. Failing to do so<br />

would attract penalties and revoke the provided incentives. The amount of subsidy<br />

given will be at the discretion of the Approving Authority(s).<br />

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14) Guidelines for Event based tourism<br />

a. Introduction<br />

Events can be defined as experiences that are unique, as they have the ability to create time<br />

and space to convey specific objectives for a specific audience (Gonzalez & Morales, 2009).<br />

Events can, stimulate tourism competitiveness particularly in backward regions. The use of<br />

events as a local and regional development strategy requires efficient management and the<br />

support of a proper tourism policy, to result in positive impact for local communities.<br />

Interesting strategies need to be developed to develop events as tourism products. The<br />

singularity, uniqueness, authenticity and local participation of Karnataka needs to be tapped<br />

to develop exceptional Event based tourism products.<br />

b. Eligibility<br />

Department of Tourism (GoK) intends to incentivize any such initiatives targeted to<br />

promote tourism related activities and services through events based tourism products by<br />

assisting/ facilitating interested entities. These entities could be:<br />

• Individuals, event organizers, Community based organizations, NGOs, trusts ,art and<br />

culture foundations, Non-profits, youth associations, student groups and clubs, theatre<br />

troupes, etc. are all eligible for the incentives.<br />

• Apart from the above, the following print media will be eligible for incentives.<br />

o Festivals<br />

o Fairs<br />

o Theatre and cinema<br />

o Concerts<br />

o Light and Sound Shows<br />

o Cultural festivals<br />

• Events in destinations that fall under Category A/B taluka (please refer to Annexure 1)<br />

and involve local communities will be given priority.<br />

• Priority will be given to entities with prior experience in event based tourism to<br />

develop new event based tourism products.<br />

• Entities with existing events that satisfy all requirements can also apply for the<br />

incentive after registration.<br />

• Youth oriented events such as University cultural festivals and rock concerts, etc can<br />

also apply for incentive.<br />

• The amount of incentive given will be at the discretion of the government. Tourist<br />

footfall generated as a result of the event, community participation and uniqueness of<br />

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the event will be considered while determining incentives. Please refer to incentives<br />

and concession in Annexure 2 to determine the maximum eligible incentive amount.<br />

c. Other Requirements<br />

Other general requirements have been identified by DoT for the applicant to be eligible for<br />

incentives. These are set out below:<br />

• The event must generate interest and increase footfall from domestic and international<br />

tourists.<br />

• All events should link to local community.<br />

• Frequency, duration, timings and description of the event should be clearly stated. An<br />

estimate of annual tourist footfalls that the event will generate should be provided.<br />

• Provisions need to be made for safety and Security of the tourists present at all events.<br />

• There must be provision for parking of cars and buses during the event in the<br />

following ratio<br />

o for every 4 persons there must be one car parking available; and<br />

o for every 60 persons 1 bus parking must be provided.<br />

The parking area must be easily accessible from the main road and there should be<br />

clear signage indicating entry and exit points.<br />

• Hygiene, Responsible Standards, Environment Friendly Practices: Responsible tourism<br />

friendly policy should be adopted for sustainable growth Use of eco-friendly practices<br />

and local products should be encouraged. There should be a provision within the<br />

facility for segregation of garbage into biodegradable (kitchen waste etc), non-biodegradable<br />

(thermo coal products, aluminum foil, cigarette stubs, etc) & recyclable<br />

(newspapers, bottles, cans etc) material. Two standard pattern garbage covered<br />

receptacles / bins for bio-degradable and non-degradable waste should be provided.<br />

• Festivals and Fair: All products sold at festivals and fairs should be sourced from<br />

Karnataka and result in economic benefit to the local community.<br />

• Light and sound show: The content of Light and sound show must be historic in<br />

nature pertaining to the destination/ historic building where it is held. All prior<br />

clearances needed must be procured in advance from the respective authorities.<br />

e. Incentives and Concessions<br />

The applicants are requested to refer to:<br />

• Section 4 of this policy for details related to procedure for Registration and applying<br />

for availing Incentives for the tourism related projects and services.<br />

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• Annexure 1 for classification of towns/ cities in Karnataka for the purpose of availing<br />

incentives. Initiatives undertaken for category (ies) A and B will be given priority for<br />

providing incentives.<br />

• Annexure 2 for eligibility for availing incentives and concessions under this category.<br />

Please note that the incentives under this category will be provided in a lump sum. If<br />

the entity applying for incentives has other sponsorships or grants these must be<br />

declared during the registration/application process. Failing to do will incur penalties<br />

and revoke the provided incentives. The amount of subsidy given will be at the<br />

discretion of the government.<br />

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15) Guidelines for Heritage Trails and Nature Trails<br />

a. Background<br />

Karnataka has immense potential for development of Heritage trails as well as Natural<br />

trails. The Government believes that heritage Trails are a way of encouraging people to get<br />

the best out of visiting environments of particular cultural, natural, social and historical<br />

interest. Similarly, a nature trail through a forest, wildlife preserve, beach, etc could be<br />

specifically designed to provide opportunities for observing and learning about flora and<br />

fauna, understanding the eco-system, appreciation of nature and local culture and practices.<br />

Apart from the various possible trails around the tourist destinations, Department of<br />

Tourism (DoT), GoK intends to develop heritage and nature trails in the following areas on<br />

a priority basis:<br />

• Leverage Mysore’s potential brand (‘Royal Heritage city’) identity with better<br />

connectivity from Bangalore and positioning the Bangalore Palace to Mysore Palace<br />

road through Kanakapura as the Royal trail, including local historical trails such as<br />

Srirangapatna.<br />

• Heritage trails around the Devanahalli fort, Bangalore<br />

• Jungle trails through Cauvery Valley and the Dandeli Forest.<br />

b. Eligibility<br />

Department of Tourism (GoK) intends to incentivize development of heritage trails and<br />

nature trails to promote tourism by assisting/ facilitating interested entities in developing<br />

such trails. These entities could be:<br />

• Individual Entrepreneurs or a company. Trained guides / naturalist should be present in<br />

the group or be employed.<br />

• The Trail should have been in operation for at least one year from the date of<br />

application, to avail government subsidy. Accreditation for the trail would be carried<br />

out via the e-portal. <br />

<br />

c. Other Requirements<br />

<br />

Other general requirements for the applicant to be eligible for incentives are:<br />

• All Trail rails should be guided. Every group must be accompanied by a certified guide /<br />

naturalist. Guide /naturalist to tourist ratio should be 1 for every 10 persons in a<br />

group.<br />

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• Group size should not exceed 20 persons per trail. Atleast a minimum number of 15<br />

trails per year must be conducted to be considered for subsidy.<br />

• Transportation must be included as part of the trail if it is not a walking trail.<br />

• Trails should incorporate plaques or signs on particular structures to provide additional<br />

information. There should be a sign indicating the starting point of the trail.<br />

• Trails should be thematic to target the interest of certain groups.<br />

• A trail designed to arouse interest in conservation could include a number of<br />

conserved buildings and places, with accompanying material on the local history,<br />

architectural forms, conservation practice, etc.<br />

• If a heritage trail is created for a specific user group, the presentation of that trail<br />

would have to be designed to cater to the interests of that group. For example, a<br />

guided tour for senior citizens should be undertaken at a relaxed pace, with frequent<br />

rest stops and a large degree of audience participation.<br />

• The trail should be accompanied by information kits, preferably with an audio guide.<br />

o At the starting point of the trail, the following facilities should be provided:<br />

o drinking water<br />

o changing room<br />

o toilets<br />

o Provision should be made for all of the above mentioned facilities, except<br />

changing rooms, after every 4 kms of the trail. For nature trails, the facilities<br />

should be made of eco-friendly materials that are harmonious with the<br />

surroundings.<br />

• A Trail brochure should be prepared as promotional material to inform tourists of the<br />

nature of the trail.<br />

• The brochure should contain the following information:<br />

o Length/ duration of the trail and means of transport<br />

o Contents and theme of the trail.<br />

o Transportation information.<br />

o Information on how to reach the starting point of the trail.<br />

o Timings for the trail Map of the trail: Maps are a simple and effective way of<br />

showing the configuration of the trail and should be included in the brochure<br />

with attention to the following details.<br />

• They should preferably be drawn by a draftsperson and should show a north point<br />

facing up the page. Additionally for a nature trail, satellite could be used to develop the<br />

map.<br />

• Show the start and end location of the tour along with all rest points along the trail.<br />

• Identify and number each item / point of interest in the trail<br />

• Show the location of car parks, cafes and public toilets for heritage walks. Nature trail<br />

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Must mark location of geographical features and<br />

• Regular capacity building sessions will be provided free of cost by the government to<br />

the guides.<br />

• At the end of the trail, feedback from the tourist should be obtained through<br />

questionnaires.<br />

d. Additional Requirements for Nature Trails<br />

Since nature trails are often identified in protected habitats, it is important that the trail is<br />

sustainable. The following requirements should be met and sustainability assessment would<br />

need to be carried out to<br />

• Support current and future use with minimal impact to the area’s natural systems.<br />

• Produce negligible soil loss or movement while allowing vegetation to inhabit the area.<br />

• Recognize that pruning or removal of certain plants may be necessary for proper trail<br />

construction and maintenance.<br />

• Should not adversely affect the area’s wildlife.<br />

• Minimal rerouting and trail maintenance.<br />

• Areas of wet or poorly drained soils should be avoided.<br />

• All permits should be obtained prior to application. For nature trails if the trail is<br />

through a protected area, all requirements under eco-tourism should be complied<br />

with.<br />

e. Incentives and Concessions<br />

Various incentives and concessions have been worked out by DoT to encourage entities<br />

participating in this concept, in various sections and clauses of these guidelines. The<br />

applicants are requested to refer to:<br />

• Section 4 of this policy for details related to procedure for Registration and applying<br />

for availing Incentives for the tourism related projects and services.<br />

• Annexure 1 for classification of towns/ cities in Karnataka for the purpose of availing<br />

incentives. Initiatives undertaken for category (ies) A and B will be given priority for<br />

providing incentives.<br />

• Annexure 2 for eligibility for availing incentives and concessions under this category.<br />

Please note that the incentives under this category will be provided in a lump sum. If<br />

the entity applying for incentives has other sponsorships or grants these must be<br />

declared during the registration/application process. Failing to do will incur penalties<br />

and revoke the provided incentives. The amount of subsidy given will be at the<br />

discretion of the government.<br />

For any further clarifications or enquiries mail us at smitha@ifdc.com<br />

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