THE ECHO - Ferrostaal
THE ECHO - Ferrostaal
THE ECHO - Ferrostaal
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MAN <strong>Ferrostaal</strong> offers an integrated service<br />
portfolio in the printing area along the<br />
entire value chain, from process analysis to<br />
machine optimisation.<br />
Together with MAN Roland Druckmaschinen,<br />
IPP is pursuing a global “3S service strategy”,<br />
in particular in the area of sheet-fed presses,<br />
in large markets like Brazil, Mexico, South<br />
Africa, Turkey and Malaysia. This 3S focuses<br />
on service, spare parts and supplies. With<br />
the help of the machine support program,<br />
customers will be able to achieve the shortest<br />
possible setup times and the highest levels<br />
of product quality.<br />
All of these services go hand in hand<br />
throughout the entire life cycle of a printing<br />
works. This Life Cycle Management (LCM)<br />
means that the operational costs of a printing<br />
system are optimised and reduced over<br />
its entire life-time thanks to individual<br />
packages of measures.<br />
Approximately half of the more than 700<br />
employees at IPP work in the service area.<br />
Their range of services encompasses:<br />
Consulting, project management, instruction,<br />
training, refitting, maintenance, repairs,<br />
spare parts supply, chemicals and consumables,<br />
as well as financing. Customers have<br />
a single point of contact, from setup to<br />
printing and further processing.<br />
<strong>THE</strong> <strong>ECHO</strong> 1/2006 49<br />
“Our activities are centered around business<br />
models that help keep our customers<br />
profitable. It is important to us to create<br />
added value for our customers, so that they<br />
can increase productivity and improve<br />
quality. To do this, we must focus on direct<br />
customer benefits,” says Dr. Thomas Kaup,<br />
Managing Director of Intergrafica Print &<br />
Pack GmbH.<br />
ENHANCING <strong>THE</strong> SERVICE PORTFOLIO<br />
The entire value chain is placed under the<br />
microscope and optimised. Production is<br />
made more efficient, a sustained increase<br />
in printing capacity is effected, print setup<br />
times are reduced, processes are integrated<br />
with inline solutions, value-enhancing<br />
auxiliary applications are integrated into<br />
the machines, quality is comprehensively<br />
controlled, production costs are lowered<br />
(fewer staff, less waste and consistently<br />
high quality). The production process is<br />
made more efficient by software connecting<br />
the automation modules.<br />
Kaup says “Our goal is to enhance our customers’<br />
portfolio of products and services<br />
for their customers, which will allow them<br />
to stay even further ahead of the competition.<br />
Shorter lead times and lower setup<br />
costs for the production run enhance the<br />
economic elasticity of the printing systems.”<br />
Helen Vollrath