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THE ECHO - Ferrostaal

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MAN <strong>Ferrostaal</strong> offers an integrated service<br />

portfolio in the printing area along the<br />

entire value chain, from process analysis to<br />

machine optimisation.<br />

Together with MAN Roland Druckmaschinen,<br />

IPP is pursuing a global “3S service strategy”,<br />

in particular in the area of sheet-fed presses,<br />

in large markets like Brazil, Mexico, South<br />

Africa, Turkey and Malaysia. This 3S focuses<br />

on service, spare parts and supplies. With<br />

the help of the machine support program,<br />

customers will be able to achieve the shortest<br />

possible setup times and the highest levels<br />

of product quality.<br />

All of these services go hand in hand<br />

throughout the entire life cycle of a printing<br />

works. This Life Cycle Management (LCM)<br />

means that the operational costs of a printing<br />

system are optimised and reduced over<br />

its entire life-time thanks to individual<br />

packages of measures.<br />

Approximately half of the more than 700<br />

employees at IPP work in the service area.<br />

Their range of services encompasses:<br />

Consulting, project management, instruction,<br />

training, refitting, maintenance, repairs,<br />

spare parts supply, chemicals and consumables,<br />

as well as financing. Customers have<br />

a single point of contact, from setup to<br />

printing and further processing.<br />

<strong>THE</strong> <strong>ECHO</strong> 1/2006 49<br />

“Our activities are centered around business<br />

models that help keep our customers<br />

profitable. It is important to us to create<br />

added value for our customers, so that they<br />

can increase productivity and improve<br />

quality. To do this, we must focus on direct<br />

customer benefits,” says Dr. Thomas Kaup,<br />

Managing Director of Intergrafica Print &<br />

Pack GmbH.<br />

ENHANCING <strong>THE</strong> SERVICE PORTFOLIO<br />

The entire value chain is placed under the<br />

microscope and optimised. Production is<br />

made more efficient, a sustained increase<br />

in printing capacity is effected, print setup<br />

times are reduced, processes are integrated<br />

with inline solutions, value-enhancing<br />

auxiliary applications are integrated into<br />

the machines, quality is comprehensively<br />

controlled, production costs are lowered<br />

(fewer staff, less waste and consistently<br />

high quality). The production process is<br />

made more efficient by software connecting<br />

the automation modules.<br />

Kaup says “Our goal is to enhance our customers’<br />

portfolio of products and services<br />

for their customers, which will allow them<br />

to stay even further ahead of the competition.<br />

Shorter lead times and lower setup<br />

costs for the production run enhance the<br />

economic elasticity of the printing systems.”<br />

Helen Vollrath

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