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In This Issue2 3 4 5 6 7 8 - Catholic Health System

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Our Roots, Our Mission, Our Promise of Excellence<br />

2<br />

Living<br />

our<br />

Mission<br />

Making a Difference<br />

Around the World<br />

There are dozens of <strong>Catholic</strong> <strong>Health</strong> associates and<br />

physicians who participate in medical missions around<br />

the world. They’ve traveled to places like Africa, Brazil,<br />

Jamaica, and Guatemala to help those in need. And, according<br />

to all accounts, they’ve all returned with a gift<br />

far greater than what they gave.<br />

Mark Hoeplinger, M.D., an Ear, Nose & Throat<br />

Specialist at Mercy Hospital, recently returned from<br />

Guatemala where he helped set up a hearing clinic in a<br />

remote village. It was Dr. Hoeplinger’s fourth medical<br />

mission since 2006 with an organization called Faith in<br />

Practice.<br />

“There are five ENT’s for 12 million people in Guatemala,<br />

which puts things into perspective,” said Dr.<br />

Hoeplinger pictured below with his wife Christine<br />

Hoeplinger, D.D.S., who joined him on two missions.<br />

“Watching children with hearing loss react to hearing<br />

for the first time has been<br />

such a rewarding and<br />

touching experience.”<br />

Another mission team<br />

led by John Davanzo,<br />

<strong>Catholic</strong> <strong>Health</strong> Senior<br />

VP of Regional Development,<br />

just came back<br />

from working in impoverished<br />

neighborhoods<br />

in Jamaica. For the past<br />

eight years, Davanzo, pictured below with a group of<br />

Jamaican children, has served as a volunteer team leader<br />

for Global <strong>Health</strong> Ministries (GHM), sponsored by<br />

<strong>Catholic</strong> <strong>Health</strong> East.<br />

Other team members included: Mary Ormond, Laboratory<br />

Technician, Mercy Ambulatory Care Center;<br />

Jennifer Boncore, RN, Surgery Department, Sisters<br />

Hospital; and Anthony Bonner, M.D., retired Cardiologist,<br />

Mercy Hospital, and his wife Catherine Bonner,<br />

retired pharmacist and Mercy Hospital volunteer.<br />

Steve Piesczynski, Director of Facilities and Engineering<br />

at Mercy Hospital, went on his second mission<br />

trip to Peru with GHM in 2008. During his first trip, he<br />

helped install power converters to operate surgical equipment.<br />

“We need volunteers from many backgrounds,<br />

not just patient care, to be successful,” he stressed.<br />

There are many others across the system like Drs.<br />

Andrew Cappuccino, Jeffrey<br />

Mielman and Joshua Usen of<br />

Kenmore Mercy Hospital who<br />

have contributed their time and<br />

talents to medical missions. St.<br />

Joseph Hospital orthopedist,<br />

John Moscato, M.D. was so<br />

moved by his mission trips to<br />

Ecuador and Guyana that he<br />

and his wife, Beth Moscato,<br />

Ph.D., an epidemiologist and<br />

University of Buffalo faculty<br />

member, conduct an instructional program for UB students<br />

interested in medical missions.<br />

And, it seems once you’re hooked, you’re really<br />

hooked. Lynne Mason-Wicks, an Occupational Therapist<br />

at McAuley-Seton Home Care, will be going on<br />

her second medical mission to Jamaica in January 2010.<br />

“During my first trip, I remember how overwhelming it<br />

was and I wasn’t sure if we were even making a dent,”<br />

she said. “But when I saw the children cheering for us<br />

and waving good-bye as we left, I knew we had made a<br />

difference.”<br />

<strong>Catholic</strong> <strong>Health</strong> associates who are interested in applying<br />

for medical missions can contact the Mission <strong>In</strong>tegration<br />

leaders at their respective ministries.<br />

<strong>Catholic</strong> <strong>Health</strong> Tops in<br />

Upstate <strong>Health</strong> <strong>System</strong>s<br />

For the second consecutive year, <strong>Catholic</strong><br />

<strong>Health</strong> has been named to the list of the<br />

most efficient integrated healthcare networks<br />

in the nation, the 2009 SDI IHN<br />

100. The ranking, conducted by SDI <strong>Health</strong>,<br />

a national healthcare data and consulting<br />

firm, recognizes the 100 most integrated<br />

networks out of 570 health systems graded<br />

annually on operations, quality, scope of services<br />

and efficiency.<br />

<strong>Catholic</strong> <strong>Health</strong> was raked 64th overall<br />

and in the top 10 in the Northeast Region,<br />

placing ahead of all other health systems<br />

in Upstate New York. To achieve the rating,<br />

<strong>Catholic</strong> <strong>Health</strong> had perfect scores in<br />

several categories including: integration and<br />

outpatient utilization; and strong scores in<br />

the services and access and hospital utilization<br />

sections of the survey.<br />

“We’re very proud of our associates and<br />

Earth Day – Do something good for the planet on April<br />

22. Look for more information at our ministries for Earth<br />

Day activities.<br />

Electronics Recycling Day – Spring is a great time to<br />

clean up around the house. But what do you do with those<br />

old PCs, monitors, VCR players and other electronics. It’s illegal to just throw them away<br />

in the trash and bad for the environment. <strong>Catholic</strong> <strong>Health</strong> has a great solution.<br />

On Saturday, May 30 from 9 a.m. to 1 p.m. at the Appletree Business Park, <strong>Catholic</strong><br />

<strong>Health</strong> will hold an “Electronics Recycling Day” for associates, physicians and volunteers.<br />

You’ll be able to get rid of unwanted electronics in your home and protect the environment.<br />

<strong>Catholic</strong> <strong>Health</strong> Go Green volunteers, in cooperation with Regional Computer Recycling<br />

and Recovery of Rochester, will accept unwanted personal electronic equipment from your<br />

home. <strong>This</strong> event is open to our entire <strong>Catholic</strong> <strong>Health</strong> family.<br />

Food Drive – We’ll also be collecting non-perishable food items for the WNY Food<br />

Bank at the Electronics Recycling Day event, so it’s a double win for our community!<br />

Look for details coming soon and gather up your old unwanted electronics. Many thanks<br />

to David Rhoads of the <strong>Catholic</strong> <strong>Health</strong> IT Department for heading up this great project.<br />

Green Tip From David Rhoads, <strong>Catholic</strong> <strong>Health</strong> IT<br />

A little research from Dave shows you can save up to 95% in power consumption by<br />

switching your PC and monitor to “standby” when not use. Of course you can save 100% by<br />

just shutting them off.<br />

Having a baby is a special and exciting<br />

time for new parents. That’s why <strong>Catholic</strong><br />

<strong>Health</strong> is working to create a more comfortable,<br />

private and home-like environment for<br />

its maternity patients at Sisters of Charity<br />

Hospital and Mercy Hospital of Buffalo.<br />

Sisters Hospital’s Special BirthPlace is<br />

undergoing a $1 million face lift. The construction<br />

project includes the renovation of<br />

all patient rooms into private rooms with<br />

private showers. There will also be two “Special<br />

Beginnings Suites” patients can choose<br />

during their stay for an additional cost.<br />

These new suites, pictured above, will have<br />

a 32” flat screen TV; refrigerator stocked<br />

with refreshments; coffeemaker with specialty<br />

coffees, teas and hot chocolate; a pullout<br />

sleeper sofa for a guest to stay overnight;<br />

wireless internet access; free telephone and<br />

television service; and a special gift basket<br />

full of Crabtree & Evelyn bath and body<br />

<strong>Catholic</strong> <strong>Health</strong> Sponsors<br />

Electronics Recycling Day<br />

Special Beginnings<br />

physicians for all their hard<br />

work this past year in moving<br />

<strong>Catholic</strong> <strong>Health</strong> up 32<br />

places on the list,” said Joe<br />

McDonald, president and<br />

CEO of <strong>Catholic</strong> <strong>Health</strong>. “We are in the<br />

company of some very strong health systems<br />

and this recognition is an affirmation of our<br />

quest to improve our processes, access and<br />

quality for the patients we serve.”<br />

<strong>In</strong> addition to the national recognition,<br />

<strong>Catholic</strong> <strong>Health</strong>’s SDI rating is good news<br />

for area patients. “It’s one more indicator<br />

that we are moving into the ranks of the best<br />

performing hospital systems in the nation,<br />

which has always been one of our objectives,”<br />

McDonald continued. “For our community,<br />

it simply means the highest quality<br />

care and a better overall patient experience.”<br />

products for mom, along with goodies for<br />

baby. Renovation plans also include a special<br />

bereavement suite for parents who have experienced<br />

a loss.<br />

Mercy Hospital’s Family BirthPlace recently<br />

opened a new family waiting area,<br />

pictured below, which is the first phase of<br />

a $1.8 million renovation project. Plans<br />

also include converting all patient rooms<br />

into private rooms, including five “Celebration<br />

Suites and a bereavement suite. Mercy’s<br />

home-like “Birthing Rooms” are fully<br />

equipped for labor, delivery and recovery;<br />

and four include Jacuzzi whirlpool tubs, giving<br />

moms a higher level of comfort and relaxation<br />

before delivery.<br />

Renovations of the new private rooms and<br />

suites at Sisters and Mercy hospitals should<br />

be completed in the next few months.<br />

www.chsbuffalo.org

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