In This Issue2 3 4 5 6 7 8 - Catholic Health System
In This Issue2 3 4 5 6 7 8 - Catholic Health System
In This Issue2 3 4 5 6 7 8 - Catholic Health System
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March/April 2009<br />
Volume 2, Issue 4<br />
<strong>In</strong> <strong>This</strong> Issue<br />
Strategic Planning Sets Course for the Future<br />
There’s a familiar quote by famed management<br />
consultant Peter Drucker that says, “The best way<br />
to predict the future is to create it.” Those few simple<br />
words sum up the essence of strategic planning. For<br />
<strong>Catholic</strong> <strong>Health</strong>, it began well before our system was<br />
formed and continues today as we set a course for the<br />
next decade and beyond.<br />
As we look ahead to the year 2020, we wonder<br />
what <strong>Catholic</strong> <strong>Health</strong> will look like?<br />
During the past year, that is the question<br />
the strategic planning process has<br />
been trying to answer.<br />
Every idea, every course, every<br />
direction must be thoroughly<br />
studied and carefully planned to<br />
ensure we continue to meet the<br />
needs of our community, have the<br />
manpower and resources to meet<br />
those needs and, most importantly,<br />
stay true to our Mission. “Over<br />
the past year, we have involved<br />
hundreds of people in this planning<br />
effort,” said Joe McDonald, <strong>Catholic</strong><br />
<strong>Health</strong> President & CEO. “<strong>This</strong> gives us<br />
a more comprehensive look at our system<br />
and a clearer picture of where we are headed.”<br />
Sisters of Charity Hospital, St. Joseph Campus<br />
Begins New Chapter of Service<br />
After months of intense, behind-the-scenes work,<br />
two great healthcare teams are now one as St.<br />
Joseph Hospital officially became Sisters of Charity<br />
Hospital, St. Joseph Campus on April 1, 2009.<br />
For associates, it is the culmination of a vision that began<br />
in January 2008, when New York State announced<br />
it would keep the Cheektowaga hospital open under the<br />
sponsorship of Sisters Hospital. For the local community,<br />
it is comfort in knowing the same great medical<br />
team will continue to deliver high quality care on the St.<br />
Joseph Campus.<br />
“We are very pleased we were able to bring these<br />
two great organizations together,” said Joe McDonald,<br />
President & CEO of <strong>Catholic</strong> <strong>Health</strong>. “We truly believe<br />
our associates and the community will benefit from the<br />
combined strength of this new merger.”<br />
<strong>In</strong> thanking everyone who worked so hard to make this<br />
vision a reality, McDonald said, “without the support of<br />
our leadership team and the physicians and associates<br />
at St. Joseph and Sisters hospitals, we would not have<br />
been able to complete this transition on time and make<br />
it virtually seamless for our patients. Thanks to everyone<br />
working together, we’ve been able to protect a valuable<br />
community asset.”<br />
<strong>In</strong> addition to “Coming Together Celebrations” held<br />
at Sisters Hospital and the St. Joseph Campus, <strong>Catholic</strong><br />
Bishop of Buffalo Edward U. Kmiec blesses the sculpture honoring the<br />
Franciscan Sisters of St. Joseph, as Sr. Judith Elaine Salzman, FSSJ,<br />
General Minister of Sisters; Joe McDonald, <strong>Catholic</strong> Helath President;<br />
and Carl J. Montante, <strong>Catholic</strong> <strong>Health</strong> Board Chairman; look on.<br />
<strong>Health</strong> hosted a special tribute on March 25 to thank the<br />
Franciscan Sisters of St. Joseph for their legacy of care<br />
at St. Joseph Hospital (see article on page 3). During<br />
the ceremony, the Sisters helped unveil a commemorative<br />
stone sculpture which will be on permanent display<br />
in the hospital’s Victory Garden.<br />
“We are particularly grateful to the Franciscan Sisters<br />
of St. Joseph, who opened St. Joseph Hospital in 1960,<br />
and have been extremely supportive during this period<br />
of transition,” McDonald continued. “We will never forget<br />
what they have meant to our ministry.”<br />
A Bright Future<br />
Thanks To You<br />
2 3 4 5 6 7 8<br />
• Living Our Mission<br />
• CHS Tops <strong>In</strong><br />
<strong>Health</strong> <strong>System</strong>s<br />
• Earth Day and<br />
Recycling Day<br />
• Special<br />
Beginnings<br />
• Home Care Opens<br />
Pharmacy Service<br />
• KMH Opens New<br />
Radiology Suite<br />
• Franciscan Sisters<br />
Lasting Legacy<br />
• Culture of<br />
Safety<br />
Some of the key issues that have been studied include<br />
redefining our geographic footprint, deciding how and<br />
where we deliver care, strengthening our physician relationships,<br />
and developing new partnerships. “One of the<br />
most important concepts to come out of this planning<br />
process is our ‘patient-centered’ model of care,” explained<br />
Maria Foti, Senior Vice President of Planning. “<strong>This</strong><br />
puts our patients at the center of everything we do and<br />
builds a circle of care around their individual needs.”<br />
Our physicians also play a key role in our planning<br />
efforts. “Most organizations develop their strategic plan<br />
and then try to get physician buy-in,” McDonald added.<br />
“Our focus is to identify where our physicians are headed<br />
and then lineup our strategy behind them.”<br />
The first offshoot to come out of our “2020 Strategic<br />
Plan” is the creation of new service lines that stretch<br />
across our system. “Service lines allow us to better integrate<br />
services along the care continuum,” Foti continued.<br />
“<strong>This</strong> enables us to offer more complete and better coordinated<br />
care before, during and after hospitalization.”<br />
<strong>In</strong> 2009, <strong>Catholic</strong> <strong>Health</strong> will launch its Vascular<br />
Diseases and Women’s Services service lines. “Strategic<br />
Planning is more than looking into a crystal ball,” Mc-<br />
Donald added. “It’s laying a foundation today that will<br />
shape our future.”<br />
• Miracles at CHS<br />
• Nazareth Campus<br />
• IT Commits to<br />
S.A.F.E.<br />
• Mercy Renovates<br />
5 East Unit<br />
• Mercy’s New ER<br />
Construction<br />
• Sisters ER Plans<br />
• Compliance Offers<br />
Protection<br />
• CHS University<br />
Schedule<br />
• Home Care News<br />
• Weight Program<br />
• Foundation News<br />
• Sisters “Clears<br />
the Air”<br />
• Grant to Promote<br />
Smoke-Free<br />
• Around the<br />
<strong>System</strong><br />
Strategic Planning is not a<br />
solo sport. It is not something<br />
that can be done in a vacuum<br />
or without a lot of preparation.<br />
To be done right, it requires<br />
the dedication and hard work of a<br />
large number of people exchanging<br />
information, sharing ideas<br />
and working together to plan an<br />
achievable course for the future.<br />
During the past year, <strong>Catholic</strong><br />
<strong>Health</strong> embarked on one of our<br />
most ambitious strategic planning<br />
efforts to date – a plan that<br />
will carry us to the year 2020. I<br />
would like to take this opportunity<br />
to thank the hundreds of people<br />
who worked so hard to help<br />
this plan take shape and shine a<br />
light on the path that lies ahead.<br />
<strong>This</strong> included physicians, nurses,<br />
patients, board members, and<br />
leaders from every corner of<br />
<strong>Catholic</strong> <strong>Health</strong>, who embraced<br />
our vision to lead the transformation<br />
of healthcare in our community.<br />
Not only did these people<br />
give generously of their time,<br />
but they really became engaged<br />
in the process to ensure that we<br />
thrive in the years ahead.<br />
A lot can change in the next<br />
ten years, but without knowing<br />
where we are going, we will never<br />
get there. As <strong>Catholic</strong> <strong>Health</strong><br />
begins its next decade of service,<br />
your contributions to our healing<br />
mission are more important than<br />
ever before.<br />
Thank you for sharing this<br />
journey with us and for the<br />
vital role you play in helping us<br />
achieve our vision for the future.<br />
• Honors and New<br />
Appointments<br />
• Career Pathway<br />
Grant<br />
• Continuing Care<br />
Maria Foti<br />
Senior Vice President<br />
Strategic Planning<br />
• HR Benefit News<br />
• <strong>Health</strong>Connection<br />
Class Schedule<br />
• CHS Photos
Our Roots, Our Mission, Our Promise of Excellence<br />
2<br />
Living<br />
our<br />
Mission<br />
Making a Difference<br />
Around the World<br />
There are dozens of <strong>Catholic</strong> <strong>Health</strong> associates and<br />
physicians who participate in medical missions around<br />
the world. They’ve traveled to places like Africa, Brazil,<br />
Jamaica, and Guatemala to help those in need. And, according<br />
to all accounts, they’ve all returned with a gift<br />
far greater than what they gave.<br />
Mark Hoeplinger, M.D., an Ear, Nose & Throat<br />
Specialist at Mercy Hospital, recently returned from<br />
Guatemala where he helped set up a hearing clinic in a<br />
remote village. It was Dr. Hoeplinger’s fourth medical<br />
mission since 2006 with an organization called Faith in<br />
Practice.<br />
“There are five ENT’s for 12 million people in Guatemala,<br />
which puts things into perspective,” said Dr.<br />
Hoeplinger pictured below with his wife Christine<br />
Hoeplinger, D.D.S., who joined him on two missions.<br />
“Watching children with hearing loss react to hearing<br />
for the first time has been<br />
such a rewarding and<br />
touching experience.”<br />
Another mission team<br />
led by John Davanzo,<br />
<strong>Catholic</strong> <strong>Health</strong> Senior<br />
VP of Regional Development,<br />
just came back<br />
from working in impoverished<br />
neighborhoods<br />
in Jamaica. For the past<br />
eight years, Davanzo, pictured below with a group of<br />
Jamaican children, has served as a volunteer team leader<br />
for Global <strong>Health</strong> Ministries (GHM), sponsored by<br />
<strong>Catholic</strong> <strong>Health</strong> East.<br />
Other team members included: Mary Ormond, Laboratory<br />
Technician, Mercy Ambulatory Care Center;<br />
Jennifer Boncore, RN, Surgery Department, Sisters<br />
Hospital; and Anthony Bonner, M.D., retired Cardiologist,<br />
Mercy Hospital, and his wife Catherine Bonner,<br />
retired pharmacist and Mercy Hospital volunteer.<br />
Steve Piesczynski, Director of Facilities and Engineering<br />
at Mercy Hospital, went on his second mission<br />
trip to Peru with GHM in 2008. During his first trip, he<br />
helped install power converters to operate surgical equipment.<br />
“We need volunteers from many backgrounds,<br />
not just patient care, to be successful,” he stressed.<br />
There are many others across the system like Drs.<br />
Andrew Cappuccino, Jeffrey<br />
Mielman and Joshua Usen of<br />
Kenmore Mercy Hospital who<br />
have contributed their time and<br />
talents to medical missions. St.<br />
Joseph Hospital orthopedist,<br />
John Moscato, M.D. was so<br />
moved by his mission trips to<br />
Ecuador and Guyana that he<br />
and his wife, Beth Moscato,<br />
Ph.D., an epidemiologist and<br />
University of Buffalo faculty<br />
member, conduct an instructional program for UB students<br />
interested in medical missions.<br />
And, it seems once you’re hooked, you’re really<br />
hooked. Lynne Mason-Wicks, an Occupational Therapist<br />
at McAuley-Seton Home Care, will be going on<br />
her second medical mission to Jamaica in January 2010.<br />
“During my first trip, I remember how overwhelming it<br />
was and I wasn’t sure if we were even making a dent,”<br />
she said. “But when I saw the children cheering for us<br />
and waving good-bye as we left, I knew we had made a<br />
difference.”<br />
<strong>Catholic</strong> <strong>Health</strong> associates who are interested in applying<br />
for medical missions can contact the Mission <strong>In</strong>tegration<br />
leaders at their respective ministries.<br />
<strong>Catholic</strong> <strong>Health</strong> Tops in<br />
Upstate <strong>Health</strong> <strong>System</strong>s<br />
For the second consecutive year, <strong>Catholic</strong><br />
<strong>Health</strong> has been named to the list of the<br />
most efficient integrated healthcare networks<br />
in the nation, the 2009 SDI IHN<br />
100. The ranking, conducted by SDI <strong>Health</strong>,<br />
a national healthcare data and consulting<br />
firm, recognizes the 100 most integrated<br />
networks out of 570 health systems graded<br />
annually on operations, quality, scope of services<br />
and efficiency.<br />
<strong>Catholic</strong> <strong>Health</strong> was raked 64th overall<br />
and in the top 10 in the Northeast Region,<br />
placing ahead of all other health systems<br />
in Upstate New York. To achieve the rating,<br />
<strong>Catholic</strong> <strong>Health</strong> had perfect scores in<br />
several categories including: integration and<br />
outpatient utilization; and strong scores in<br />
the services and access and hospital utilization<br />
sections of the survey.<br />
“We’re very proud of our associates and<br />
Earth Day – Do something good for the planet on April<br />
22. Look for more information at our ministries for Earth<br />
Day activities.<br />
Electronics Recycling Day – Spring is a great time to<br />
clean up around the house. But what do you do with those<br />
old PCs, monitors, VCR players and other electronics. It’s illegal to just throw them away<br />
in the trash and bad for the environment. <strong>Catholic</strong> <strong>Health</strong> has a great solution.<br />
On Saturday, May 30 from 9 a.m. to 1 p.m. at the Appletree Business Park, <strong>Catholic</strong><br />
<strong>Health</strong> will hold an “Electronics Recycling Day” for associates, physicians and volunteers.<br />
You’ll be able to get rid of unwanted electronics in your home and protect the environment.<br />
<strong>Catholic</strong> <strong>Health</strong> Go Green volunteers, in cooperation with Regional Computer Recycling<br />
and Recovery of Rochester, will accept unwanted personal electronic equipment from your<br />
home. <strong>This</strong> event is open to our entire <strong>Catholic</strong> <strong>Health</strong> family.<br />
Food Drive – We’ll also be collecting non-perishable food items for the WNY Food<br />
Bank at the Electronics Recycling Day event, so it’s a double win for our community!<br />
Look for details coming soon and gather up your old unwanted electronics. Many thanks<br />
to David Rhoads of the <strong>Catholic</strong> <strong>Health</strong> IT Department for heading up this great project.<br />
Green Tip From David Rhoads, <strong>Catholic</strong> <strong>Health</strong> IT<br />
A little research from Dave shows you can save up to 95% in power consumption by<br />
switching your PC and monitor to “standby” when not use. Of course you can save 100% by<br />
just shutting them off.<br />
Having a baby is a special and exciting<br />
time for new parents. That’s why <strong>Catholic</strong><br />
<strong>Health</strong> is working to create a more comfortable,<br />
private and home-like environment for<br />
its maternity patients at Sisters of Charity<br />
Hospital and Mercy Hospital of Buffalo.<br />
Sisters Hospital’s Special BirthPlace is<br />
undergoing a $1 million face lift. The construction<br />
project includes the renovation of<br />
all patient rooms into private rooms with<br />
private showers. There will also be two “Special<br />
Beginnings Suites” patients can choose<br />
during their stay for an additional cost.<br />
These new suites, pictured above, will have<br />
a 32” flat screen TV; refrigerator stocked<br />
with refreshments; coffeemaker with specialty<br />
coffees, teas and hot chocolate; a pullout<br />
sleeper sofa for a guest to stay overnight;<br />
wireless internet access; free telephone and<br />
television service; and a special gift basket<br />
full of Crabtree & Evelyn bath and body<br />
<strong>Catholic</strong> <strong>Health</strong> Sponsors<br />
Electronics Recycling Day<br />
Special Beginnings<br />
physicians for all their hard<br />
work this past year in moving<br />
<strong>Catholic</strong> <strong>Health</strong> up 32<br />
places on the list,” said Joe<br />
McDonald, president and<br />
CEO of <strong>Catholic</strong> <strong>Health</strong>. “We are in the<br />
company of some very strong health systems<br />
and this recognition is an affirmation of our<br />
quest to improve our processes, access and<br />
quality for the patients we serve.”<br />
<strong>In</strong> addition to the national recognition,<br />
<strong>Catholic</strong> <strong>Health</strong>’s SDI rating is good news<br />
for area patients. “It’s one more indicator<br />
that we are moving into the ranks of the best<br />
performing hospital systems in the nation,<br />
which has always been one of our objectives,”<br />
McDonald continued. “For our community,<br />
it simply means the highest quality<br />
care and a better overall patient experience.”<br />
products for mom, along with goodies for<br />
baby. Renovation plans also include a special<br />
bereavement suite for parents who have experienced<br />
a loss.<br />
Mercy Hospital’s Family BirthPlace recently<br />
opened a new family waiting area,<br />
pictured below, which is the first phase of<br />
a $1.8 million renovation project. Plans<br />
also include converting all patient rooms<br />
into private rooms, including five “Celebration<br />
Suites and a bereavement suite. Mercy’s<br />
home-like “Birthing Rooms” are fully<br />
equipped for labor, delivery and recovery;<br />
and four include Jacuzzi whirlpool tubs, giving<br />
moms a higher level of comfort and relaxation<br />
before delivery.<br />
Renovations of the new private rooms and<br />
suites at Sisters and Mercy hospitals should<br />
be completed in the next few months.<br />
www.chsbuffalo.org
Our Roots, Our Mission, Our Promise of Excellence<br />
<strong>Catholic</strong> <strong>Health</strong> Home Care<br />
Opens New Pharmacy Service<br />
<strong>Catholic</strong> <strong>Health</strong> Home Care has opened<br />
its own free-standing pharmacy to better<br />
meet the home infusion needs of its patients<br />
throughout Western New York.<br />
“<strong>This</strong> is a new business for us, but not a<br />
new service,” explains Joyce Markiewicz,<br />
President & CEO of <strong>Catholic</strong> <strong>Health</strong><br />
Home Care. “We have been providing home<br />
infusion services for over 13 years, contracting<br />
with an independent pharmacy. Over<br />
the last few years, however, we have seen a<br />
marked increase in our home infusion business,<br />
so it made sense to establish our own<br />
pharmacy and provide a greater continuity<br />
of care for our patients.”<br />
The greatest challenge for Home Care<br />
was finding the right space to launch its new<br />
pharmacy. With limited space at its home<br />
base at the Appletree Business Park, Home<br />
Care looked to its current pharmacy vendor<br />
– American Home Patient – who was interested<br />
in transferring ownership of its infusion<br />
pharmacy located at 6350 Transit Road<br />
in Depew.<br />
Home Care purchased the pharmacy<br />
business in early February, and after making<br />
minor renovations to the site reopened<br />
under <strong>Catholic</strong> <strong>Health</strong> Home Care in April.<br />
John Russell, a Clinical Pharmacist with 15<br />
years of home infusion experience, has been<br />
named Pharmacy Director. Several former<br />
associates of American Home Patient have<br />
Home Care’s new <strong>In</strong>fusion Pharmacy is open for business.<br />
Pictured from left to right are Scott Keller, Steve Szuder,<br />
and Jane Rossi, Pharmacy technicians; Joyce Markiewicz,<br />
Home Care President & CEO; Paul Bembenista, Pharmacist;<br />
and John Russell, Pharmacy Director.<br />
also joined the Home Care pharmacy staff<br />
providing needed experience and continuity.<br />
“<strong>This</strong> is a great opportunity for Home<br />
Care to provide an enhanced level of service<br />
to our patients, referring physicians and<br />
nursing staff by creating a seamless point<br />
of entry for all our home infusion needs,”<br />
Markiewicz added. “It also creates a new<br />
business line for Home Care with exciting<br />
growth opportunities.”<br />
With additional space at the pharmacy<br />
site, Home Care will also be moving its Billing<br />
Department, Home Response Service<br />
and Telemonitoring Center to the Transit<br />
Road location.<br />
New <strong>In</strong>terventional Radiology Suite<br />
Supports Growth at Kenmore Mercy<br />
With the opening of a new <strong>In</strong>terventional Radiology Suite at Kenmore Mercy Hospital,<br />
doctors are now better equipped to treat some of the area’s most critical and complex cases.<br />
The new high-tech procedure room, outfitted with the latest radiographic equipment to<br />
provide patients with superior care and comfort, was unveiled during a blessing ceremony<br />
at the hospital on February 10.<br />
“<strong>This</strong> new <strong>In</strong>terventional Radiology Suite offers patients a minimally invasive way of<br />
treating critical conditions, such as vascular disease, obstructed kidneys and bile ducts, uterine<br />
fibroids, vertebral fractures, and stroke,” said Dr. Shadishiv Shenoy, Director of <strong>In</strong>terventional<br />
Radiology at Kenmore Mercy. “The result is rapid diagnosis and treatment, and<br />
ultimately improved patient outcomes.”<br />
The addition of the new suite supports the double digit growth that Kenmore Mercy has<br />
seen in interventional radiology procedures over the last six years. Located on the first floor<br />
in the hospital’s Radiology Department, the <strong>In</strong>terventional Radiology Suite allows for easy<br />
access from Kenmore Mercy’s Emergency Department in critical situations.<br />
“Today’s <strong>In</strong>terventional Radiology procedures are replacing many surgical procedures<br />
that once required large incisions and long hospital stays,” said Dr. Richard Kessler, Chairman<br />
of Imaging Services at Kenmore Mercy. “Thanks to this new radiographic technology,<br />
we can ‘see’ inside the body through tiny incisions using sophisticated imaging cameras and<br />
slender instruments.”<br />
Funding for the $1.6 million project included a $500,000 New York State grant secured<br />
by former State Senator Mary Lou Rath through the Kenmore Mercy Foundation.<br />
Franciscan Sisters of<br />
St. Joseph Leave<br />
Lasting Legacy<br />
The Franciscan Sisters of St. Joseph opened St. Joseph<br />
<strong>In</strong>tercommunity Hospital on September 8, 1960 on 27<br />
acres of land along Harlem Road in Cheektowaga. The<br />
local community, with its strong Polish heritage, quickly<br />
embraced the 103-bed hospital and watched it grow as<br />
more families migrated to Buffalo’s Eastern suburbs. On<br />
April 1, 2009, St. Joseph Hospital began a new chapter in<br />
its service to the community as Sisters of Charity Hospital,<br />
St. Joseph Campus.<br />
“St. Joseph Hospital’s greatest strength has always been<br />
its people,” said Sr. Judith Elaine Salzman, FSSJ, General<br />
Minister of the Franciscan Sisters of St. Joseph. “We<br />
would like to recognize our hospital family – past and<br />
present – for the dedicated care and compassion they have<br />
always shown our patients. They are what make the hospital<br />
truly special. We would also like to thank our friends<br />
and neighbors for their support over the years, especially<br />
in our successful bid to save the hospital from closure.”<br />
As a founding sponsor of the <strong>Catholic</strong> <strong>Health</strong> <strong>System</strong>,<br />
the Franciscan Sisters of St. Joseph have played an important<br />
role in preserving and protecting <strong>Catholic</strong> healthcare<br />
in our community. “We owe a debt of gratitude to<br />
the Franciscan Sisters of St. Joseph for their enduring<br />
legacy and for touching the lives of so many individuals<br />
and families through their healthcare ministry” said Joe<br />
McDonald, President & CEO of <strong>Catholic</strong> <strong>Health</strong>. “Their<br />
commitment and sacrifice will never be forgotten as we<br />
continue their healing works as part of Sisters Hospital.”<br />
As the Franciscan Sisters of St. Joseph transferred sponsorship<br />
of St. Joseph Hospital to <strong>Catholic</strong> <strong>Health</strong> and its<br />
remaining religious sponsors, which includes the Daughters<br />
of Charity, the Sisters of Mercy of the Americas and<br />
the Diocese of Buffalo, a special stone sculpture of the<br />
familiar Franciscan symbol – the Tau – was enshrined in<br />
the hospital’s Victory Garden as a lasting reminder of the<br />
Sisters’ contributions to <strong>Catholic</strong> <strong>Health</strong> and their devotion<br />
to the local community.<br />
“The Tau represents salvation, hope,<br />
change, goodness, love of God and<br />
the service we bring in His name<br />
to those we encounter in our daily<br />
lives – all attributes that mark<br />
the continued journey of this<br />
fine hospital,” Sr. Judith continued.<br />
“We know all that we have<br />
built and nurtured will continue to<br />
grow and flourish as part of Sisters<br />
Hospital and <strong>Catholic</strong> <strong>Health</strong>.”<br />
The Sisters in residence at the St. Joseph Campus will<br />
continue to serve in support and ministerial roles within<br />
the hospital, while the religious order of the Franciscan<br />
Sisters of St. Joseph will focus their energies on their parish,<br />
social service and education ministries, which includes<br />
Immaculata Academy in Hamburg.<br />
“<strong>In</strong> all things – Charity was the motto our foundress,<br />
Mother Collete Hilbert, left as a lasting legacy for those<br />
who followed in her footsteps,” Sr. Judith continued. “So<br />
it seems perfectly fitting as we turn the page on this legacy,<br />
we begin a new chapter in the hospital’s history as Sisters<br />
of Charity Hospital, St. Joseph Campus.”<br />
One Partnership, One Team:<br />
Patient Safety Contest Runs Through June 1<br />
Associates across <strong>Catholic</strong> <strong>Health</strong> were<br />
invited to enter a special patient safety contest<br />
to showcase their problem-solving skills<br />
and build awareness about our commitment<br />
to provide safe care.<br />
Now that you have your team together<br />
and submitted your entry to your site Quality<br />
Department, the hard work begins. Are<br />
you up to the challenge?<br />
The Rules:<br />
• l Teams must select a Joint Commission<br />
patient safety goal that pertains to their<br />
department/unit and work on a project<br />
that reflects that patient safety goal.<br />
• l The contest ends on June 1, 2009.<br />
• l Prizes will be awarded for first, second<br />
and third place from Continuing Care,<br />
Primary Care and each acute care site.<br />
How will projects be judged?<br />
Projects will be judged on 5 categories:<br />
1. Creativity<br />
2. Project impact to patient<br />
3. Ability to demonstrate positive outcomes<br />
4. Evidence of teamwork on the project<br />
5. Evidence of utilization of best practices<br />
For details, contact your site Quality Department.<br />
<strong>Catholic</strong> <strong>Health</strong> recently presented some “BIG” proceeds<br />
from the Believe <strong>In</strong> Giving Campaign. Pictured from left to<br />
right are: Bart Rodrigues, <strong>Catholic</strong> <strong>Health</strong> Senior Vice President,<br />
Mission <strong>In</strong>tegration; Joe McDonald, <strong>Catholic</strong> <strong>Health</strong><br />
President & CEO; David Zapfel, Executive Director, Gerard<br />
Place; Mark Zirnheld, Executive Director, Society of St.<br />
Vincent de Paul; Michael Flynn, St. Vincent de Paul Board<br />
President; and Mary E. Kienzle, Vice President Mission <strong>In</strong>tegration,<br />
Mercy Hospital. <strong>In</strong> the last Connections we reported<br />
our two-year contribution was over $132,000. After some last<br />
minute calculations the final total was over $143,000! Thank<br />
you for your support.<br />
www.chsbuffalo.org<br />
3
Our Roots, Our Mission, Our Promise of Excellence<br />
For many seniors, living independently can be a difficult<br />
challenge. <strong>In</strong> some cases, the only option available may<br />
be a traditional nursing home. But what if there was an<br />
alternative to traditional nursing home care that would<br />
provide all the same services, while allowing area seniors<br />
to remain in their own homes?<br />
Now, thanks to a new state and federally-funded program<br />
called PACE (Program of All-inclusive Care for the<br />
Elderly) many seniors are able to live independently while<br />
receiving needed services in a community-based setting.<br />
<strong>Catholic</strong> <strong>Health</strong> is sponsoring the area’s newest PACE<br />
program called LIFE – Living <strong>In</strong>dependently For Elders<br />
– soon to be open at the OLV Senior Neighborhood in<br />
Lackawanna.<br />
<strong>Catholic</strong> <strong>Health</strong> LIFE is a comprehensive program that<br />
provides a wide range of services in the senior’s home, as<br />
well as in the newly remodeled<br />
“LIFE Center” on<br />
the OLV campus. As part<br />
of the program, <strong>Catholic</strong><br />
<strong>Health</strong> LIFE coordinates<br />
all services and becomes<br />
the primary caregiver for<br />
seniors who voluntarily<br />
enroll in the program.<br />
“Our goal is to keep individuals in their own homes for<br />
as long as possible,” said Thomas Schifferli, Executive<br />
Director of the LIFE program. “We do this by working<br />
closely with family members and by providing all medically<br />
necessary services an individual may need to maintain<br />
their independence.”<br />
Available services include outpatient medical care, hospital<br />
care, rehabilitation and therapeutic services, nursing<br />
care, social work, nutritional services, institutional longterm<br />
care, home health aide services, dental care, mental<br />
health services, eye care, podiatry services, and prescription<br />
drug management. Transportation is also provided to<br />
and from appointments and visits to the LIFE Center.<br />
Participation in <strong>Catholic</strong> <strong>Health</strong> LIFE is completely<br />
voluntary. The program is open to Erie County residents<br />
age 55 or older who qualify for nursing home care but<br />
choose to remain in their own home with assistance. <strong>In</strong>terested<br />
participants must need the services of the program<br />
for at least 120 days and be able to have their needs<br />
safely met at home or in the LIFE Center. The cost of the<br />
program is covered by Medicare and/or Medicaid. Private<br />
pay options are also available.<br />
“It’s no secret that people are living longer and Western<br />
New York has one of the fastest growing senior populations<br />
in the nation,” Schifferi added. “Through innovative<br />
programs such as LIFE, <strong>Catholic</strong> <strong>Health</strong> is committed to<br />
helping area seniors remain active and independent.”<br />
<strong>Catholic</strong> <strong>Health</strong> LIFE is expected to open in the next<br />
few months. For more information on this unique program,<br />
call 819-5101 or visit www.chsbuffalo.org.<br />
☛<br />
4<br />
Seniors Live LIFE at<br />
Their Own PACE<br />
Save the Date...<br />
Corporate Challenge – June 4<br />
Creighton Model of Natural<br />
Family Planning Sessions<br />
Sisters of Charity Hospital • May 30, June 27, and August 22<br />
Mercy Hospital • May 9, June 10, and July 18<br />
Mt. St. Mary’s Hospital • May 21, June 18, and July 16<br />
Call Mary Zablocki at 862-1944 for more details.<br />
Nazareth Campus Breathes New Life<br />
into Former Nursing Home<br />
With the closing of Nazareth Nursing<br />
Home in 2007, <strong>Catholic</strong> <strong>Health</strong> created<br />
“Nazareth Campus” and an opportunity to<br />
breathe new life into this beautiful facility<br />
located on North Street in the city’s historic<br />
Allentown district. Already home to<br />
<strong>Catholic</strong> <strong>Health</strong>’s Continuing Care corporate<br />
offices and the Continuing Care Foundation,<br />
the building’s remaining administrative<br />
offices and a former nursing home<br />
unit are being renovated to accommodate<br />
additional corporate offices from throughout<br />
<strong>Catholic</strong> <strong>Health</strong>.<br />
“We have many corporate departments taking up valuable space in our hospitals – space<br />
that is needed to expand clinical programs and services,” said David Vitka, Vice President<br />
of Facility Planning for <strong>Catholic</strong> <strong>Health</strong>. “By moving these departments to the Nazareth<br />
Campus we are creating a centralized location for many corporate functions while providing<br />
a valuable re-use for the Nazareth property.”<br />
Renovations began in the fall of 2008 to transform the resident rooms into functional<br />
office space. <strong>Catholic</strong> <strong>Health</strong> corporate offices that will be moving to the Nazareth Campus<br />
over the next month include Facility Planning & Property Management, Care Connection,<br />
Quality & Patient Safety, and Materials Management.<br />
Nazareth Nursing Home became part of <strong>Catholic</strong> <strong>Health</strong> in 2001. “We owe a great<br />
deal to the Franciscan Sisters of the Immaculate Conception, who established Nazareth<br />
Nursing Home in 1947 and took such great care of this facility over the years,” said Chris<br />
Kluckhohn, President & CEO of Continuing Care. “After the Berger Commission forced<br />
the closure of the nursing home, we knew there was an opportunity to create something<br />
positive on this campus that would help support our mission for years to come.”<br />
IT Commits to S.A.F.E.<br />
Mercy Hospital Renovates<br />
5 East Patient Care Unit<br />
A blessing ceremony was recently held for<br />
Mercy Hospital’s 5 McAuley East Patient Care<br />
Unit which underwent a complete makeover, creating<br />
a more modern and efficient care environment<br />
for patients and staff. <strong>This</strong> major renovation<br />
project began in the fall of 2008 when the entire<br />
unit was temporarily relocated to the 5th floor of<br />
the Main Building, in space previously occupied<br />
by the Mercy Nursing Facility.<br />
According to Bob Hawks, Construction Manager<br />
at Mercy Hospital, all the renovations were<br />
made with direct input from the staff. “We actually<br />
created the design and layout of the nursing<br />
station from suggestions made by our associates<br />
who work on the unit everyday,” he said.<br />
Mercy’s Facility Services Department pitched<br />
in by painting all the rooms and installing new<br />
Associates at the Nazareth Campus came together for a<br />
welcoming ceremony in the facility chapel on March 23.<br />
Not long after assuming the role of Chief<br />
<strong>In</strong>formation Officer for <strong>Catholic</strong> <strong>Health</strong>,<br />
Dr. Michael Galang introduced his IT<br />
team to the concept of S.A.F.E. (which<br />
stands for Support, Access, Function, and<br />
Experience).<br />
Focusing on each of these elements increases<br />
awareness among our IT associates<br />
of the vital role they play in delivering quality<br />
care to our patients. Our IT associates<br />
have embraced the concept and are bringing<br />
it to life through a variety of new programs,<br />
processes, and initiatives. Here are just a<br />
few ways in which S.A.F.E. is improving<br />
IT quality and service throughout <strong>Catholic</strong><br />
<strong>Health</strong>:<br />
Support – A team has been assembled to<br />
review the Help Desk ticket intake to help<br />
streamline the process and make it more efficient<br />
and effective for everyone involved.<br />
Access - our Networking staff has teamedup<br />
with Soarian HIM/EDM (<strong>Health</strong> <strong>In</strong>formation<br />
Management/Enterprise Data<br />
Management) to take a closer look at remote<br />
access options for Physicians.<br />
Function - We have successfully established<br />
a Soarian Clinical Team User Group.<br />
Nurses from across the system meet monthly<br />
to provide feedback on the clinical documentation<br />
application.<br />
Experience - An extensive “call back”<br />
initiative has begun under the leadership of<br />
Clay Bozard and Jay Bradway. We are reaching<br />
out to associates who have completed<br />
tickets with the Help Desk to ask “how we<br />
did.” Through the process, we hope to find<br />
out what worked well and what didn’t to enhance<br />
customer service.<br />
IT’s commitment to improving customer<br />
service is also evident in a number of other<br />
initiatives that are underway, including the<br />
IT Liaison Service, IT Rounding, and the<br />
Mobile Help Desk.<br />
Celebrating Mercy Hospital’s new 5 East Patient<br />
Care Unit are (from left to right), Deborah Spino,<br />
RN, Charge Nurse; Florence Reed, Unit Clerk; Bob<br />
Hawks, Mercy Hospital Construction Manager;<br />
Pauline Blake, RN, Nurse Manager; and Steve Piesczynski,<br />
Director of Facilities and Engineering.<br />
corner guards and cove base. The Environmental Services Department put the finishing<br />
touches on the project by cleaning the entire unit and polished the floors.<br />
Highlights of the project include a modern and efficiently-designed nurses’ station, a<br />
new physicians’ work room, and remodeled associate lounge, medication room, and kitchen.<br />
The patient rooms feature new furnishings including patient beds and chairs, over-the-bed<br />
tables, and bedside cabinets. Other features of the project include the addition of two newly<br />
furnished hospice rooms, sconce lighting in the corridors, and new flooring in the nurses’<br />
station, physicians’ work room and the hospice unit corridor.<br />
www.chsbuffalo.org
Our Roots, Our Mission, Our Promise of Excellence<br />
A Strong Foundation for Mercy’s New ER<br />
<strong>In</strong> recent weeks, construction crews have<br />
been working on laying the foundation for<br />
Mercy Hospital’s new Emergency Department.<br />
<strong>This</strong> phase of the project, which is<br />
nearly 50 percent complete, includes excavating<br />
the construction site, leveling the<br />
ground with fill, placing steel reinforcements,<br />
constructing forms for the foundation<br />
walls, and pouring concrete for the<br />
foundation walls.<br />
<strong>This</strong> month, plans call for the demolition<br />
of the ambulance garage in the front of the<br />
hospital. Mercy Hospital officials and Pike<br />
Construction managers will also be reviewing<br />
electrical plans with National Grid, as<br />
well as reviewing and addressing other utility<br />
needs for the new addition.<br />
With receipt of the New York State Department<br />
of <strong>Health</strong> construction permit in<br />
February, bids have gone out for the general<br />
contractor, fire protection system, plumbing,<br />
HVAC system and electrical work. It is estimated<br />
that bids will be awarded to the contractors<br />
by mid-April. The erection of the<br />
steel for the new addition is also targeted to<br />
begin in April.<br />
Just What the Doctor Ordered<br />
Sisters of Charity Hospital, Buffalo’s first hospital, is getting ready for a face lift and it’s<br />
just what the doctor ordered. Plans are being finalized for a $7 million expansion and renovation<br />
of the hospital’s Emergency Department (ED).<br />
Following in the footsteps of St. Joseph’s new ER and Mercy Hospital’s new ER addition<br />
currently under construction, Sisters new Emergency Department will have 29 private<br />
treatment rooms with cardiac monitoring and electronic medical record capability. That’s<br />
an increase of eight treatment rooms over<br />
the department’s current capacity.<br />
<strong>In</strong> addition to all private treatment rooms,<br />
there will be one room dedicated to providing<br />
enhanced comfort and privacy for sexual<br />
assault patients. Along with more clinical<br />
space, there will be a staff room for Emergency<br />
Medical Service providers who bring<br />
patients to Sisters Hospital. The ED Radiology<br />
area will also be expanded to house new<br />
Seimen’s imaging technology including a<br />
new CT Scanner.<br />
For added comfort and convenience, the<br />
new Emergency Department will also feature a covered ambulance entrance, pictured<br />
above, and new covered street-level “walk-in” entrance to protect patients from inclement<br />
weather. For enhanced safety, the ED renovation project will also include a self-contained<br />
decontamination room adjacent to the ambulance entrance, to protect other patients from<br />
possible exposure.<br />
The Sisters Hospital Emergency Department renovation project is being funded in part<br />
by New York State Heal Grant funds and the Sisters Hospital Foundation. The first phase<br />
of the project is slated to begin in May and be completed in the Spring of 2011.<br />
CHS University offers over 70 courses that assist leaders<br />
in improving their performance and thus enhancing their<br />
ability to carry out the CHS Mission. Below is a sampling<br />
of upcoming courses. Courses are specifically tailored to<br />
the needs of our associates – clinical, non-clinical, management,<br />
supervisory, financial, operational, customer service,<br />
mission enhancement, and more.<br />
All classes are held at Appletree Suite 8A<br />
Staff Development unless noted otherwise.<br />
<strong>In</strong>troduction to Recruiting/Selection Criteria &<br />
Behavioral Based <strong>In</strong>terviewing (CHS 315a&c)<br />
Wed., April 29, 9 a.m. - noon<br />
Manager Core Curriculum Program (CHS 394)<br />
Thurs., April 30, 8 a.m. - noon<br />
New! <strong>In</strong>fection Control for Leaders (CHS 317)<br />
Mandatory NY State <strong>In</strong>fection Control Training Program<br />
Thurs., April 30, 9 a.m. - noon<br />
Public Speaking/Presentations for Leaders (CHS 351)<br />
Wed., May 5, 9 a.m. - noon<br />
Servent Leadership in the Healing Ministry (CHS 377b)<br />
Thurs., May 7, 9 a.m. - noon<br />
Manager Core Curriculum Program (CHS 394)<br />
Fri., May 8, 8 a.m. - noon<br />
Legal Guidelines for Leaders (CHS 308)<br />
Tues., May 12, 9 a.m. - noon<br />
Documentation: Your Legal Defense (CHS 302)<br />
Wed., May 13, 1 p.m. - 4 p.m.<br />
Managing <strong>In</strong> Union Environment (CHS 339)<br />
Tues., May 19, 9 a.m. - noon<br />
Setting Performance Expectations (CHS 334)<br />
Thurs., May 21, 9 a.m. - noon<br />
Manager Core Curriculum Program (CHS 394)<br />
Fri., May 22, 8 a.m. - 4 p.m.<br />
New! Drive Performance (CHS 307)<br />
Wed., May 27, 9 a.m. - noon<br />
Customer Service for Frontline Associates (CHS 324)<br />
Thurs., May 28, 9 a.m. - noon<br />
Communications III (CHS 385a)<br />
Fri., May 29, 9 a.m. - noon<br />
For more information or help with registering for classes<br />
email mwillia@chsbuffalo.org or call 706-2544.<br />
Corporate Compliance Offers<br />
Protection Against Retaliation<br />
Excellence is one of <strong>Catholic</strong> <strong>Health</strong>’s core<br />
values. It is not just a word but an action to<br />
be taken. Excellence drives us to support the<br />
<strong>Catholic</strong> <strong>Health</strong> Mission. It’s about doing<br />
the right thing, to the very best of our abilities,<br />
or seeking ways to do it even better. It<br />
also means when things that don’t measure<br />
up, we report our concerns to our managers<br />
or supervisors.<br />
It’s clear our associates have a duty to report<br />
actual or potential violations of our organization’s<br />
Code of Ethics, Code of Conduct,<br />
policies and procedures, or Federal and<br />
State regulations. <strong>Catholic</strong> <strong>Health</strong> administration<br />
supports and encourages this important<br />
responsibility among our associates.<br />
When an associate reports an incident<br />
or concern in good faith they are protected<br />
from retaliation. <strong>Catholic</strong> <strong>Health</strong> administration<br />
will thoroughly investigate any allegations<br />
of retaliation against a colleague for<br />
speaking up, and will protect and/or restore<br />
the rights of anyone who raises a genuine<br />
concern. Anyone who engages in retribution/retaliation<br />
of an associate who reports<br />
in good faith a compliance concern is subject<br />
to discipline, up to and including dismissal<br />
on the first offense.<br />
When setting the bar for excellence in<br />
your work, it is important to ask questions<br />
and report any suspected wrongdoings. If<br />
you wish additional information, the policy<br />
on Non-Retaliation (LS-CHS-CC-10) can<br />
be found in Compliance 360. As always,<br />
our Compliance Officer, Anne Mason, can<br />
be reached at 821-4469 and is available to<br />
answer your questions and hear your concerns.<br />
www.chsbuffalo.org<br />
5
Our Roots, Our Mission, Our Promise of Excellence<br />
Home Care<br />
News & Events<br />
LOVE Award & Kudos Winners<br />
Stephanie Nawrocki, Physical Therapist for<br />
McAuley Seton Home Care, and Donna Daniels,<br />
Home <strong>Health</strong> Aide for Mercy Home Care,<br />
were the LOVE Award recipients for the 4th<br />
quarter of 2008. Stephanie and Donna were presented<br />
with their certificates and gifts during a<br />
special reception held on February 19.<br />
Linda Jeffrey is the winner of the KUDOS<br />
movie passes for the month of January.<br />
Upcoming Events<br />
The Annual Home Care Breakfast honoring<br />
2008 LOVE Award recipients and nominees will<br />
be held on Friday, May 8, 2009 in the Home Care<br />
Conference Center. The program will include an<br />
introduction of the honorees and remarks by<br />
Joyce Markiewicz, President and CEO of <strong>Catholic</strong><br />
<strong>Health</strong> Home Care.<br />
Mission Activities<br />
The Mission/Spiritual Care Department sponsored<br />
a Lunch and Learn focusing on nutrition<br />
and healthy eating on March 3 in the Home Care<br />
Conference Center. Theresa Amborski, RD,<br />
CNSD, Clinical Nutrition Manager at Mercy<br />
Hospital, shared information on healthy eating.<br />
Many <strong>Catholic</strong> <strong>Health</strong> associates who work at the<br />
Appletree Business Park attended the program.<br />
The Home Care Mission Committee sponsored<br />
a Spring Auction/Bake Sale on March 26.<br />
Many unique baskets, items and gift cards were<br />
auctioned off during the event, which also included<br />
a delicious array of baked goods contributed<br />
by Home Care associates and friends. Proceeds<br />
from this event go directly to the Home Care<br />
Mission Fund which is used to assist clients, their<br />
families/caregivers, and associates in need. Many<br />
thanks to everyone who supported this event.<br />
Weight Management<br />
Program for Children<br />
Nutrition, self-esteem building and positive<br />
body image are issues that affect many children.<br />
To help instill positive behaviors and healthy eating<br />
habits, <strong>Catholic</strong> <strong>Health</strong> is sponsoring a free<br />
weight management program especially geared<br />
for children and pre-teens.<br />
The Shapedown Family Weight Management<br />
Program is designed for children 8-12 years of age<br />
and their parents. The program consists of eight,<br />
two-hour sessions conducted over five weeks.<br />
The introductory session will be held on April 21<br />
from 6 – 8 p.m. at the <strong>Catholic</strong> <strong>Health</strong> Education<br />
Center, Suite 8A, located in the Appletree Business<br />
Park at 2875 Union Road in Cheektowaga.<br />
Shapedown is the nation’s leading weight management<br />
program for children and pre-teens. It<br />
effectively supports families in creating an active<br />
lifestyle and a healthy, but not depriving, diet.<br />
Parents learn how to tune-up their nurturing<br />
skills to curb their child’s emotional overeating<br />
and sharpen their limit-setting skills to guide<br />
their children towards a healthier lifestyle. Session<br />
topics include: nutrition, self-esteem building,<br />
positive body image, exercise, goal setting,<br />
and healthy behaviors.<br />
The remaining sessions will be held from 6 –<br />
8 p.m. at the <strong>Catholic</strong> <strong>Health</strong> Education Center<br />
on April 23, 28 and 30 and May 5, 7, 12 and 17.<br />
Registration is required and space is limited. For<br />
more information or to register for the Shapedown<br />
Program, call <strong>Catholic</strong> <strong>Health</strong>’s <strong>Health</strong>-<br />
Connection at 447-6205.<br />
“Clearing the Air” at Sisters Hospital<br />
Sisters of Charity Hospital took an important step in the fight against heart and lung disease<br />
by becoming a tobacco-free campus on Friday, February 13, 2009, just in time for Valentine’s Day.<br />
Using the day as an opportunity to celebrate “healthy hearts,” all tobacco use is now prohibited<br />
on the Sisters Hospital campus, including all buildings, off site facilities,<br />
parking lots, vehicles, grounds, and adjacent sidewalks.<br />
<strong>This</strong> new Sisters Hospital Tobacco-free Policy will include all visitors<br />
and staff throughout <strong>Catholic</strong> <strong>Health</strong>, who will be asked to refrain from<br />
smoking while on the Sisters Hospital campus. “It’s our responsibility<br />
to provide a safe and healthy environment for everyone who works, visits,<br />
or receives care at our hospital,” says Peter U. Bergmann, President<br />
& CEO of Sisters Hospital. “We are hoping that those who smoke will<br />
use the new policy as an opportunity to quit smoking for good.”<br />
As part of the transition to a tobacco-free campus, Sisters Hospital is<br />
offering free smoking cessation classes for associates as well as information<br />
on free nicotine patches, gum and lozenges through the New York<br />
State Smokers’ Quitline at 1-866-NYSQUITS (1-866-697-8487) or<br />
www.nysmokefree.com.<br />
Sisters Hospital is joining a growing trend of health providers across the country, as well as in<br />
<strong>Catholic</strong> <strong>Health</strong>, who are adopting tobacco-free policies. Kenmore Mercy Hospital went smokefree<br />
in 2008, while <strong>Catholic</strong> <strong>Health</strong>’s Continuing Care Division and the Nazareth Campus went<br />
smoke-free in January. Mercy Hospital will be going smoke-free on July 4.<br />
“I want to thank everyone for their cooperation as we ‘clear the air’ at Sisters Hospital,” Bergmann<br />
added.<br />
New York State Grant Helps <strong>Catholic</strong> <strong>Health</strong><br />
Promote Smoke-Free Activities<br />
Helping <strong>Catholic</strong> <strong>Health</strong> become a healthier<br />
place to work and our community a better place<br />
to live is the goal behind a grant from the NYS<br />
Department of Heath Tobacco Control Program.<br />
<strong>Health</strong>Connection, <strong>Catholic</strong> <strong>Health</strong>’s<br />
patient and community education program,<br />
received the $9,310 grant in August to support<br />
smoking cessation programs throughout our<br />
system and the local community.<br />
“We have three <strong>Catholic</strong> <strong>Health</strong> facilities –<br />
Kenmore Mercy, Sisters Hospital and the Nazareth<br />
Campus – that are now completely smokefree,”<br />
says Sandy Spencer, Director of Patient/<br />
Community Education. “<strong>This</strong> effort requires a<br />
great deal of planning, education and support<br />
to be successful. Thanks to the Tobacco Control<br />
Grant we have been able to purchase educational<br />
tools and smoking cessation materials to<br />
support our smoke-free activities.”<br />
As part of the grant <strong>Catholic</strong> <strong>Health</strong> will:<br />
• Develop workgroups to address smoking<br />
cessation activities across the system<br />
Foundation News...<br />
• Provide resources to promote smoke-free<br />
campuses among our ministries<br />
• Offer smoking cessation programs for patients<br />
and staff<br />
• Implement community smoking cessation<br />
programs at multiple sites<br />
• Create training programs for physician liaisons<br />
to engage the physician community<br />
• Provide smoking cessation education sessions<br />
for primary care physicians and staff<br />
• Provide middle school students with information<br />
on the harmful effects of smoking<br />
through the CHAMPS program<br />
• <strong>In</strong>corporate tobacco cessation information<br />
into medical grand rounds.<br />
“We’d like to thank the New York State<br />
Department of <strong>Health</strong> for recognizing our<br />
commitment to reverse the negative effects of<br />
smoking in our community,” Spencer continued.<br />
“Through our efforts, we hope to continue ‘clearing<br />
the air’ throughout <strong>Catholic</strong> <strong>Health</strong> and our<br />
community.”<br />
Mercy Hospital of Buffalo raised over $700 to support the American<br />
Heart Association (AHA) during its “Wear Red Day” on February 13.<br />
The event also helped celebrate the 7th anniversary of the opening of<br />
the <strong>Catholic</strong> <strong>Health</strong> Heart Center at Mercy Hospital. <strong>In</strong> addition to<br />
free blood pressure checks and healthy snacks, volunteers from Cardiac<br />
Services and Patient Care Services sold Red Dress pins and held a<br />
Valentine’s Day Basket raffle to benefit the AHA. Kenmore Mercy also<br />
hosted “Wear Red Day” events on February 13.<br />
The Continuing Care Foundation is entering<br />
the home stretch of its “Victory for Seniors”<br />
Capitol Campaign to support the redevelopment<br />
of the OLV Senior Neighborhood. To<br />
date, nearly $1.85 million has been raised for<br />
the project, which includes the Victory Ridge<br />
Senior Apartments, the Mercy Nursing Facility<br />
at OLV, the Living <strong>In</strong>dependently for Elders<br />
PACE Program, the “Main Street” concourse<br />
and Father Baker Gaslight Park.<br />
“A little over $100,000 is all that remains before<br />
we can claim victory,” says Aimee Gomlak,<br />
Vice President of Strategic Redevelopment for<br />
Continuing Care and <strong>In</strong>terim Executive Director<br />
of the Continuing Care Foundation. “We<br />
hope to announce later this year that the capital<br />
campaign has reached its goal.”<br />
To help support these efforts and other fundraising<br />
programs, the Continuing Care Foundation<br />
is pleased to announce the appointment of<br />
Marion Grimes, Sharon Dickinson, and Kristine<br />
Eimiller to its fundraising staff.<br />
Marion Grimes, BA, MSW, MSEd, has joined<br />
the Continuing Care Foundation to help develop<br />
major gifts and other forms of planned giving.<br />
Her experience as an Administrator and Development<br />
Officer at OLV Homes of Charity and<br />
Director of Development and Gift Planning for<br />
the Sisters of Mercy, provides a unique background<br />
and special expertise to help expand giving<br />
opportunities for the Continuing Care Foundation.<br />
She is a member of the WNY Planned<br />
Giving Consortium, Leave a Legacy-WNY, and<br />
the Partnership for Philanthropic Planning.<br />
Also joining the Continuing Care Foundation<br />
team are Sharon Dickinson, Development Coordinator,<br />
and Kristine Eimiller, Administrative<br />
Assistant. Sharon most recently served as Development<br />
Assistant for Mercy Hospital of Buffalo.<br />
Kristine previously worked in the <strong>Catholic</strong><br />
<strong>Health</strong> Corporate Office.<br />
6<br />
www.chsbuffalo.org
Around the <strong>System</strong>...<br />
Russell Carlson, M.D., has been named<br />
Chairperson of the Western New York<br />
Cancer Coalition (WNYCC). The coalition<br />
includes more than 60 area organizations<br />
dedicated to reducing cancer rates and improving<br />
outcomes for people with cancer.<br />
The group is focusing on four areas of the<br />
New York State Comprehensive Cancer<br />
Control Plan – early detection, health promotion,<br />
public policy and research.<br />
• • •<br />
Congratulations to the following members<br />
of our <strong>Catholic</strong> <strong>Health</strong> family who have<br />
been named to Business First’s “<strong>Health</strong>care<br />
50” list: Carolyn Piver Dukarm, M.D.,<br />
Center for Eating Disorders; Dennis Horrigan,<br />
Executive Director of the <strong>Catholic</strong><br />
<strong>In</strong>dependent Practice Association; Mark<br />
Sullivan, Executive Vice President &<br />
Chief Operating Officer, <strong>Catholic</strong> <strong>Health</strong>;<br />
and Patricia Weeks O’Connor, Executive<br />
Director of the OLV Senior Neighborhood.<br />
These healthcare leaders will be featured in<br />
Our Roots, Our Mission, Our Promise of Excellence<br />
an upcoming issue of Business First highlighting<br />
the achievements of individuals<br />
who are making a difference in healthcare<br />
in our community.<br />
• • •<br />
Mike Ruszaj, has been named Supervisor<br />
of Office Services in the Facilities/Engineering<br />
Department at Kenmore Mercy<br />
Hospital. Mike has served in a per diem<br />
role at the hospital for several months and<br />
has 20 years of experience in Facilities operations<br />
including Environmental Services,<br />
Linen and Food Service.<br />
• • •<br />
Michael Wendel has been named Laboratory<br />
Supervisor at Kenmore Mercy<br />
Hospital. Mike comes to <strong>Catholic</strong> <strong>Health</strong><br />
with a broad base of experience in Laboratory<br />
Services, serving as a clinical laboratory<br />
technologist, senior medical technologist,<br />
and laboratory manager. Mike is returning<br />
to the Lab at Kenmore Mercy where he<br />
worked from 1993 to 1999.<br />
<strong>Catholic</strong> <strong>Health</strong> Partnering to<br />
Implement Career Pathway Grant<br />
by David Zapfel, Project Director Strategic Workforce Planning Department<br />
<strong>Catholic</strong> <strong>Health</strong> is partnering with the<br />
Buffalo and Erie County Workforce <strong>In</strong>vestment<br />
Board and other local employers and<br />
educational programs to implement a new<br />
Career Pathway Grant that that will prepare<br />
individuals for employment in jobs that offer<br />
advancement opportunities and career<br />
ladders. <strong>This</strong> grant focuses primarily on occupations<br />
in the healthcare field that provide<br />
individuals with a clear, reliable path<br />
for building skills and progressing up the<br />
career ladder.<br />
<strong>This</strong> partnership brings together expertise<br />
in recruiting eligible candidates, training<br />
resources, support services, placement assistance,<br />
employment opportunities, and reinforcement<br />
in the value of continuing along<br />
a career pathway.<br />
Targeted career pathways can begin at the<br />
most basic level helping participants obtain<br />
their GED and/or Work Readiness Credentials.<br />
<strong>This</strong> will prepare individuals to begin<br />
their climb up the career ladder by taking<br />
healthcare positions in such areas as Nutritional<br />
Services, Environmental Services, Patient<br />
Support, and Patient Registration.<br />
Once employed in these positions, associates<br />
will be encouraged to begin the next<br />
step in their professional development by<br />
enrolling in training courses leading to a<br />
variety of certifications and positions with<br />
progressively higher pay. These positions include<br />
Pharmacy Technician, Phlebotomist,<br />
Certified Nursing Assistant, Medical Office<br />
Assistant and Central Supply Technician.<br />
Moving to higher paid, more skilled positions,<br />
will encourage many individuals to<br />
continue their education and obtain an Associates<br />
Degree in occupations such as Radiologic<br />
Technologist, Respiratory Therapy<br />
Technician, Licensed Practical Nurse, MRI<br />
Technologist, CT Scan Technologist, and<br />
Medical Lab Technician.<br />
To learn more about this exciting new opportunity,<br />
and to see if you qualify, please<br />
call 845-6003.<br />
Around Continuing Care...<br />
Residents and associates in <strong>Catholic</strong><br />
<strong>Health</strong> Long Term Care have been anxiously<br />
waiting to get out and about in their<br />
new vans. Thanks to generous grants, both<br />
Father Baker Manor and St. Francis of Williamsville<br />
recently took ownership of new<br />
vehicles for transporting residents to community<br />
activities and events.<br />
On February 11th, a blessing was held<br />
aboard the Father Baker Manor Van prior<br />
to its inaugural trip taking residents to the<br />
Gardenview Restaurant for lunch. The celebration<br />
included lots of laughs and serenading<br />
as everyone gathered for the blessing as<br />
On February 9, Joe McDonald, President<br />
& CEO of <strong>Catholic</strong> <strong>Health</strong> (pictured<br />
right), visited the Mercy Nursing Facility<br />
at OLV to present <strong>Catholic</strong> <strong>Health</strong> East’s<br />
“Achieving New Heights in Resident Satisfaction<br />
& Service Excellence” award to Pat<br />
O’Connor, facility Administrator (pictured<br />
center). The award recognizes the greatest<br />
improvement in resident satisfaction among<br />
all CHE long term care facilities surveyed<br />
in 2008.<br />
the van embarked on its maiden voyage.<br />
<strong>In</strong> the very near future, the vans will display<br />
exterior artwork bragging about <strong>Catholic</strong><br />
<strong>Health</strong> services. Safe travels!<br />
John Herman<br />
Joins Mercy Hospital<br />
John Herman has been named Chief<br />
Operating Officer at Mercy Hospital<br />
of Buffalo. He has been with <strong>Catholic</strong><br />
<strong>Health</strong> for more than 12 years, most<br />
recently serving as Chief Operating<br />
Officer at Kenmore Mercy Hospital.<br />
<strong>In</strong> recent years, John was instrumental<br />
in more than $9 million in capital<br />
projects at Kenmore Mercy, including the expansion of the<br />
hospital’s <strong>In</strong>tensive Care Unit, the development of a new<br />
<strong>In</strong>terventional Radiology Suite, and the recent opening of<br />
the Williamsville Diagnostic Center. He also helped position<br />
the hospital as a <strong>Health</strong>Grades Center of Excellence<br />
in Joint Replacement Surgery for the past three years.<br />
Throughout his career with <strong>Catholic</strong> <strong>Health</strong>, he has<br />
served in a variety of leadership positions, including Vice<br />
President of Operations at Kenmore Mercy Hospital and<br />
<strong>System</strong> Director of <strong>Health</strong>, Safety, Security and Environment<br />
for <strong>Catholic</strong> <strong>Health</strong>. He also served as <strong>System</strong> Director<br />
of Safety at Kenmore Mercy and Mercy Hospitals<br />
from 1996 to 1999.<br />
A Buffalo Business First “Forty Under 40”Award recipient,<br />
John holds an Executive M.B.A. with Distinction<br />
from the University of Buffalo. He is a member of<br />
the American College of <strong>Health</strong>care Executives and the<br />
Community Advisory Panel for the Town of Tonawanda.<br />
He also serves as the Junior Leader and adult member of<br />
the St. Vincent de Paul Society.<br />
<strong>Catholic</strong> <strong>Health</strong> Executives<br />
Named to Board Posts<br />
Joe McDonald, President & CEO<br />
of <strong>Catholic</strong> <strong>Health</strong>, has been elected<br />
Treasurer of the <strong>Health</strong>care Association<br />
of New York State (HANYS)<br />
Board of Trustees. McDonald was<br />
named to the Board in 2008 and also<br />
serves on HANYS Solutions and the<br />
Executive, Compensation and Audit<br />
Committees. HANYS is the principal<br />
advocate for more than 550 non-profit and public hospitals,<br />
nursing homes, home care agencies, and other health<br />
care organizations throughout New York State. HANYS’<br />
volunteer Board of Trustees is responsible for managing<br />
the Association’s activities.<br />
John Davanzo, Senior Vice President<br />
of Regional Development for<br />
<strong>Catholic</strong> <strong>Health</strong>, has been named to<br />
the Center for Hospice and Palliative<br />
Care Board of Trustees. Through his<br />
service on the board, John will help<br />
advance the work of Hospice Buffalo<br />
which provides medical care, as well<br />
as emotional and spiritual support to patients with advanced<br />
illness and their families. To help support this effort,<br />
<strong>Catholic</strong> <strong>Health</strong> hospitals offers specially furnished<br />
inpatient Hospice Rooms, providing a special level of<br />
comfort and care to patients and their families.<br />
Stanley Gasiewicz Earns<br />
Management Certification<br />
Stanley Gasiewicz, FACHE,<br />
Chief Operating Officer of Continuing<br />
Care, has been named a Fellow<br />
of the American College of <strong>Health</strong>care<br />
Executives (ACHE), the nation’s<br />
leading professional society for<br />
healthcare executives.<br />
As a Fellow, Gasiewicz can now use<br />
the FACHE credential after his name,<br />
which signifies board certification in healthcare management.<br />
ACHE Fellow status represents achievement of<br />
the highest standard of professional development.<br />
To obtain Fellow status, candidates must fulfill multiple<br />
requirements, including passing a comprehensive<br />
examination, meeting academic and experiential criteria,<br />
earning continuing education credits and demonstrating<br />
professional/community involvement. Fellows are also<br />
committed to ongoing professional development and<br />
must undergo recertification every three years.<br />
www.chsbuffalo.org<br />
7
Important news for associates, their families, and friends of the <strong>Catholic</strong> <strong>Health</strong> <strong>System</strong><br />
CONNECTIONS is produced by:<br />
<strong>Catholic</strong> <strong>Health</strong> <strong>System</strong><br />
Creative Services Department<br />
2875 Union Road, Suite 23-24<br />
Cheektowaga, NY 14227<br />
2875 Union Road, Suite 23-24<br />
Cheektowaga, NY 14227<br />
NON-PROFIT<br />
ORGANIZATION<br />
US POSTAGE<br />
PAID<br />
BUFFALO, NY 14240<br />
PERMIT #420<br />
Email submissions to:<br />
knati@chsbuffalo.org and<br />
kjc4281@chsbuffalo.org<br />
All submissions are subject to editing and<br />
are published at the Editor’s discretion.<br />
HR<br />
Benefit News<br />
Planning for Your Retirement is<br />
More Important Than Ever Before<br />
No matter what your age, planning for retirement is an important consideration.<br />
Today, most people rely on a combination of Social Security<br />
benefits, employer-sponsored retirement plans, and personal retirement<br />
income such as 403(b) savings and other investments, to fund their retirement.<br />
While the current economy has everyone proceeding with caution,<br />
planning for your retirement is more important than ever before.<br />
To help with your retirement planning, the Corporate HR Pension Department<br />
is pleased to announce that personalized annual pension statements<br />
will be distributed in early April to all eligible plan participants. The<br />
pension statement is an important tool for retirement planning purposes<br />
and should be used as you review your retirement goals.<br />
The Corporate HR Pension Department continues to make every effort<br />
to verify each associate’s work history to ensure that your records accurately<br />
reflect all eligible service within <strong>Catholic</strong> <strong>Health</strong>. If you have any questions<br />
regarding your statement please contact Nadelyn Roberts, Senior<br />
Pension Analyst (nroberts@chsbuffalo.org) at (716) 706-2574 or Jennifer<br />
Scalise, Pension Analyst (jscalise@chsbuffalo.org) at (716) 706-2581.<br />
403(b) Retirement Savings Plan<br />
The 403(b) Retirement Savings Plan is another way you can save money<br />
for your retirement. Although 2008 was an unusual and difficult year<br />
for our economy we encourage you to review the investment options you<br />
elected under the plan and continue to invest whatever amount you feel<br />
comfortable with so that you can reach your retirement goals.<br />
The maximum amount you can contribute to the plan is $16,500 for this<br />
year. If you are age 50 or older you may contribute an additional $5,500<br />
for a total annual contribution of $22,000. If you would like to make any<br />
changes to your investment lineup or the amount you currently contribute<br />
to the plan, please contact Fidelity <strong>In</strong>vestments via their website www.<br />
fidelity.com/atwork or call their Benefits Center at (800) 343-0860.<br />
<strong>Health</strong>Connection<br />
The Source for Answers to Your <strong>Health</strong>care Questions<br />
Good health depends on finding reliable information and the right healthcare<br />
services. <strong>Catholic</strong> <strong>Health</strong> makes getting that information as easy as<br />
picking up the phone and calling (716) 447-6205.<br />
Whether you are looking for a family physician or medical specialist, seeking<br />
healthcare information or classes, or need to know more about community support<br />
services, <strong>Health</strong>Connection can help.<br />
<strong>Health</strong>Connection <strong>Health</strong> Education Programs<br />
Programs are free unless noted otherwise and available to the public.<br />
Space is limited, please call (716) 447-6205 to register.<br />
On g o i n g Cl a s s e s:<br />
(call for dates, locations, and to register)<br />
Pre-Diabetes Education<br />
Diabetes Education<br />
Childbirth Class<br />
CPR for Family and Friends<br />
Babysitting Class<br />
Breastfeeding Class<br />
Gestational Diabetes<br />
Smoking Cessation<br />
Up c o m i n g Cl a s s e s:<br />
(space is limited, please call to register)<br />
Sun Safe<br />
Appletree Business Park<br />
May 4 at 6:30 p.m.<br />
Is Total Knee or Hip<br />
Replacement in Your Future?<br />
Father Baker Manor<br />
May 5 at 7 p.m.<br />
Shapedown<br />
Appletree Business Park<br />
May 5, 7, 12, 19, 26 at 6:30 p.m.<br />
Technological Advances in the<br />
Treatment of Acute Stroke<br />
Appletree Business Park<br />
May 19 at 6:30 p.m.<br />
Stroke Recognition & Prevention<br />
Appletree Business Park<br />
May 21 at 6:30 p.m.<br />
Prime of Our Lives<br />
Women’s Program<br />
Williamsville Diagnostic Center<br />
May 5, 13, 19 at 5:30 p.m.<br />
Abnormal Uterine Bleeding<br />
Appletree Business Park<br />
June 2 at 6:30 p.m.<br />
Visit www.chsbuffalo.org for an ongoing list of programs.<br />
Look Well. Live Well. Feel Well.<br />
8 www.chsbuffalo.org