23.10.2014 Views

In This Issue2 3 4 5 6 7 8 - Catholic Health System

In This Issue2 3 4 5 6 7 8 - Catholic Health System

In This Issue2 3 4 5 6 7 8 - Catholic Health System

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

March/April 2009<br />

Volume 2, Issue 4<br />

<strong>In</strong> <strong>This</strong> Issue<br />

Strategic Planning Sets Course for the Future<br />

There’s a familiar quote by famed management<br />

consultant Peter Drucker that says, “The best way<br />

to predict the future is to create it.” Those few simple<br />

words sum up the essence of strategic planning. For<br />

<strong>Catholic</strong> <strong>Health</strong>, it began well before our system was<br />

formed and continues today as we set a course for the<br />

next decade and beyond.<br />

As we look ahead to the year 2020, we wonder<br />

what <strong>Catholic</strong> <strong>Health</strong> will look like?<br />

During the past year, that is the question<br />

the strategic planning process has<br />

been trying to answer.<br />

Every idea, every course, every<br />

direction must be thoroughly<br />

studied and carefully planned to<br />

ensure we continue to meet the<br />

needs of our community, have the<br />

manpower and resources to meet<br />

those needs and, most importantly,<br />

stay true to our Mission. “Over<br />

the past year, we have involved<br />

hundreds of people in this planning<br />

effort,” said Joe McDonald, <strong>Catholic</strong><br />

<strong>Health</strong> President & CEO. “<strong>This</strong> gives us<br />

a more comprehensive look at our system<br />

and a clearer picture of where we are headed.”<br />

Sisters of Charity Hospital, St. Joseph Campus<br />

Begins New Chapter of Service<br />

After months of intense, behind-the-scenes work,<br />

two great healthcare teams are now one as St.<br />

Joseph Hospital officially became Sisters of Charity<br />

Hospital, St. Joseph Campus on April 1, 2009.<br />

For associates, it is the culmination of a vision that began<br />

in January 2008, when New York State announced<br />

it would keep the Cheektowaga hospital open under the<br />

sponsorship of Sisters Hospital. For the local community,<br />

it is comfort in knowing the same great medical<br />

team will continue to deliver high quality care on the St.<br />

Joseph Campus.<br />

“We are very pleased we were able to bring these<br />

two great organizations together,” said Joe McDonald,<br />

President & CEO of <strong>Catholic</strong> <strong>Health</strong>. “We truly believe<br />

our associates and the community will benefit from the<br />

combined strength of this new merger.”<br />

<strong>In</strong> thanking everyone who worked so hard to make this<br />

vision a reality, McDonald said, “without the support of<br />

our leadership team and the physicians and associates<br />

at St. Joseph and Sisters hospitals, we would not have<br />

been able to complete this transition on time and make<br />

it virtually seamless for our patients. Thanks to everyone<br />

working together, we’ve been able to protect a valuable<br />

community asset.”<br />

<strong>In</strong> addition to “Coming Together Celebrations” held<br />

at Sisters Hospital and the St. Joseph Campus, <strong>Catholic</strong><br />

Bishop of Buffalo Edward U. Kmiec blesses the sculpture honoring the<br />

Franciscan Sisters of St. Joseph, as Sr. Judith Elaine Salzman, FSSJ,<br />

General Minister of Sisters; Joe McDonald, <strong>Catholic</strong> Helath President;<br />

and Carl J. Montante, <strong>Catholic</strong> <strong>Health</strong> Board Chairman; look on.<br />

<strong>Health</strong> hosted a special tribute on March 25 to thank the<br />

Franciscan Sisters of St. Joseph for their legacy of care<br />

at St. Joseph Hospital (see article on page 3). During<br />

the ceremony, the Sisters helped unveil a commemorative<br />

stone sculpture which will be on permanent display<br />

in the hospital’s Victory Garden.<br />

“We are particularly grateful to the Franciscan Sisters<br />

of St. Joseph, who opened St. Joseph Hospital in 1960,<br />

and have been extremely supportive during this period<br />

of transition,” McDonald continued. “We will never forget<br />

what they have meant to our ministry.”<br />

A Bright Future<br />

Thanks To You<br />

2 3 4 5 6 7 8<br />

• Living Our Mission<br />

• CHS Tops <strong>In</strong><br />

<strong>Health</strong> <strong>System</strong>s<br />

• Earth Day and<br />

Recycling Day<br />

• Special<br />

Beginnings<br />

• Home Care Opens<br />

Pharmacy Service<br />

• KMH Opens New<br />

Radiology Suite<br />

• Franciscan Sisters<br />

Lasting Legacy<br />

• Culture of<br />

Safety<br />

Some of the key issues that have been studied include<br />

redefining our geographic footprint, deciding how and<br />

where we deliver care, strengthening our physician relationships,<br />

and developing new partnerships. “One of the<br />

most important concepts to come out of this planning<br />

process is our ‘patient-centered’ model of care,” explained<br />

Maria Foti, Senior Vice President of Planning. “<strong>This</strong><br />

puts our patients at the center of everything we do and<br />

builds a circle of care around their individual needs.”<br />

Our physicians also play a key role in our planning<br />

efforts. “Most organizations develop their strategic plan<br />

and then try to get physician buy-in,” McDonald added.<br />

“Our focus is to identify where our physicians are headed<br />

and then lineup our strategy behind them.”<br />

The first offshoot to come out of our “2020 Strategic<br />

Plan” is the creation of new service lines that stretch<br />

across our system. “Service lines allow us to better integrate<br />

services along the care continuum,” Foti continued.<br />

“<strong>This</strong> enables us to offer more complete and better coordinated<br />

care before, during and after hospitalization.”<br />

<strong>In</strong> 2009, <strong>Catholic</strong> <strong>Health</strong> will launch its Vascular<br />

Diseases and Women’s Services service lines. “Strategic<br />

Planning is more than looking into a crystal ball,” Mc-<br />

Donald added. “It’s laying a foundation today that will<br />

shape our future.”<br />

• Miracles at CHS<br />

• Nazareth Campus<br />

• IT Commits to<br />

S.A.F.E.<br />

• Mercy Renovates<br />

5 East Unit<br />

• Mercy’s New ER<br />

Construction<br />

• Sisters ER Plans<br />

• Compliance Offers<br />

Protection<br />

• CHS University<br />

Schedule<br />

• Home Care News<br />

• Weight Program<br />

• Foundation News<br />

• Sisters “Clears<br />

the Air”<br />

• Grant to Promote<br />

Smoke-Free<br />

• Around the<br />

<strong>System</strong><br />

Strategic Planning is not a<br />

solo sport. It is not something<br />

that can be done in a vacuum<br />

or without a lot of preparation.<br />

To be done right, it requires<br />

the dedication and hard work of a<br />

large number of people exchanging<br />

information, sharing ideas<br />

and working together to plan an<br />

achievable course for the future.<br />

During the past year, <strong>Catholic</strong><br />

<strong>Health</strong> embarked on one of our<br />

most ambitious strategic planning<br />

efforts to date – a plan that<br />

will carry us to the year 2020. I<br />

would like to take this opportunity<br />

to thank the hundreds of people<br />

who worked so hard to help<br />

this plan take shape and shine a<br />

light on the path that lies ahead.<br />

<strong>This</strong> included physicians, nurses,<br />

patients, board members, and<br />

leaders from every corner of<br />

<strong>Catholic</strong> <strong>Health</strong>, who embraced<br />

our vision to lead the transformation<br />

of healthcare in our community.<br />

Not only did these people<br />

give generously of their time,<br />

but they really became engaged<br />

in the process to ensure that we<br />

thrive in the years ahead.<br />

A lot can change in the next<br />

ten years, but without knowing<br />

where we are going, we will never<br />

get there. As <strong>Catholic</strong> <strong>Health</strong><br />

begins its next decade of service,<br />

your contributions to our healing<br />

mission are more important than<br />

ever before.<br />

Thank you for sharing this<br />

journey with us and for the<br />

vital role you play in helping us<br />

achieve our vision for the future.<br />

• Honors and New<br />

Appointments<br />

• Career Pathway<br />

Grant<br />

• Continuing Care<br />

Maria Foti<br />

Senior Vice President<br />

Strategic Planning<br />

• HR Benefit News<br />

• <strong>Health</strong>Connection<br />

Class Schedule<br />

• CHS Photos


Our Roots, Our Mission, Our Promise of Excellence<br />

2<br />

Living<br />

our<br />

Mission<br />

Making a Difference<br />

Around the World<br />

There are dozens of <strong>Catholic</strong> <strong>Health</strong> associates and<br />

physicians who participate in medical missions around<br />

the world. They’ve traveled to places like Africa, Brazil,<br />

Jamaica, and Guatemala to help those in need. And, according<br />

to all accounts, they’ve all returned with a gift<br />

far greater than what they gave.<br />

Mark Hoeplinger, M.D., an Ear, Nose & Throat<br />

Specialist at Mercy Hospital, recently returned from<br />

Guatemala where he helped set up a hearing clinic in a<br />

remote village. It was Dr. Hoeplinger’s fourth medical<br />

mission since 2006 with an organization called Faith in<br />

Practice.<br />

“There are five ENT’s for 12 million people in Guatemala,<br />

which puts things into perspective,” said Dr.<br />

Hoeplinger pictured below with his wife Christine<br />

Hoeplinger, D.D.S., who joined him on two missions.<br />

“Watching children with hearing loss react to hearing<br />

for the first time has been<br />

such a rewarding and<br />

touching experience.”<br />

Another mission team<br />

led by John Davanzo,<br />

<strong>Catholic</strong> <strong>Health</strong> Senior<br />

VP of Regional Development,<br />

just came back<br />

from working in impoverished<br />

neighborhoods<br />

in Jamaica. For the past<br />

eight years, Davanzo, pictured below with a group of<br />

Jamaican children, has served as a volunteer team leader<br />

for Global <strong>Health</strong> Ministries (GHM), sponsored by<br />

<strong>Catholic</strong> <strong>Health</strong> East.<br />

Other team members included: Mary Ormond, Laboratory<br />

Technician, Mercy Ambulatory Care Center;<br />

Jennifer Boncore, RN, Surgery Department, Sisters<br />

Hospital; and Anthony Bonner, M.D., retired Cardiologist,<br />

Mercy Hospital, and his wife Catherine Bonner,<br />

retired pharmacist and Mercy Hospital volunteer.<br />

Steve Piesczynski, Director of Facilities and Engineering<br />

at Mercy Hospital, went on his second mission<br />

trip to Peru with GHM in 2008. During his first trip, he<br />

helped install power converters to operate surgical equipment.<br />

“We need volunteers from many backgrounds,<br />

not just patient care, to be successful,” he stressed.<br />

There are many others across the system like Drs.<br />

Andrew Cappuccino, Jeffrey<br />

Mielman and Joshua Usen of<br />

Kenmore Mercy Hospital who<br />

have contributed their time and<br />

talents to medical missions. St.<br />

Joseph Hospital orthopedist,<br />

John Moscato, M.D. was so<br />

moved by his mission trips to<br />

Ecuador and Guyana that he<br />

and his wife, Beth Moscato,<br />

Ph.D., an epidemiologist and<br />

University of Buffalo faculty<br />

member, conduct an instructional program for UB students<br />

interested in medical missions.<br />

And, it seems once you’re hooked, you’re really<br />

hooked. Lynne Mason-Wicks, an Occupational Therapist<br />

at McAuley-Seton Home Care, will be going on<br />

her second medical mission to Jamaica in January 2010.<br />

“During my first trip, I remember how overwhelming it<br />

was and I wasn’t sure if we were even making a dent,”<br />

she said. “But when I saw the children cheering for us<br />

and waving good-bye as we left, I knew we had made a<br />

difference.”<br />

<strong>Catholic</strong> <strong>Health</strong> associates who are interested in applying<br />

for medical missions can contact the Mission <strong>In</strong>tegration<br />

leaders at their respective ministries.<br />

<strong>Catholic</strong> <strong>Health</strong> Tops in<br />

Upstate <strong>Health</strong> <strong>System</strong>s<br />

For the second consecutive year, <strong>Catholic</strong><br />

<strong>Health</strong> has been named to the list of the<br />

most efficient integrated healthcare networks<br />

in the nation, the 2009 SDI IHN<br />

100. The ranking, conducted by SDI <strong>Health</strong>,<br />

a national healthcare data and consulting<br />

firm, recognizes the 100 most integrated<br />

networks out of 570 health systems graded<br />

annually on operations, quality, scope of services<br />

and efficiency.<br />

<strong>Catholic</strong> <strong>Health</strong> was raked 64th overall<br />

and in the top 10 in the Northeast Region,<br />

placing ahead of all other health systems<br />

in Upstate New York. To achieve the rating,<br />

<strong>Catholic</strong> <strong>Health</strong> had perfect scores in<br />

several categories including: integration and<br />

outpatient utilization; and strong scores in<br />

the services and access and hospital utilization<br />

sections of the survey.<br />

“We’re very proud of our associates and<br />

Earth Day – Do something good for the planet on April<br />

22. Look for more information at our ministries for Earth<br />

Day activities.<br />

Electronics Recycling Day – Spring is a great time to<br />

clean up around the house. But what do you do with those<br />

old PCs, monitors, VCR players and other electronics. It’s illegal to just throw them away<br />

in the trash and bad for the environment. <strong>Catholic</strong> <strong>Health</strong> has a great solution.<br />

On Saturday, May 30 from 9 a.m. to 1 p.m. at the Appletree Business Park, <strong>Catholic</strong><br />

<strong>Health</strong> will hold an “Electronics Recycling Day” for associates, physicians and volunteers.<br />

You’ll be able to get rid of unwanted electronics in your home and protect the environment.<br />

<strong>Catholic</strong> <strong>Health</strong> Go Green volunteers, in cooperation with Regional Computer Recycling<br />

and Recovery of Rochester, will accept unwanted personal electronic equipment from your<br />

home. <strong>This</strong> event is open to our entire <strong>Catholic</strong> <strong>Health</strong> family.<br />

Food Drive – We’ll also be collecting non-perishable food items for the WNY Food<br />

Bank at the Electronics Recycling Day event, so it’s a double win for our community!<br />

Look for details coming soon and gather up your old unwanted electronics. Many thanks<br />

to David Rhoads of the <strong>Catholic</strong> <strong>Health</strong> IT Department for heading up this great project.<br />

Green Tip From David Rhoads, <strong>Catholic</strong> <strong>Health</strong> IT<br />

A little research from Dave shows you can save up to 95% in power consumption by<br />

switching your PC and monitor to “standby” when not use. Of course you can save 100% by<br />

just shutting them off.<br />

Having a baby is a special and exciting<br />

time for new parents. That’s why <strong>Catholic</strong><br />

<strong>Health</strong> is working to create a more comfortable,<br />

private and home-like environment for<br />

its maternity patients at Sisters of Charity<br />

Hospital and Mercy Hospital of Buffalo.<br />

Sisters Hospital’s Special BirthPlace is<br />

undergoing a $1 million face lift. The construction<br />

project includes the renovation of<br />

all patient rooms into private rooms with<br />

private showers. There will also be two “Special<br />

Beginnings Suites” patients can choose<br />

during their stay for an additional cost.<br />

These new suites, pictured above, will have<br />

a 32” flat screen TV; refrigerator stocked<br />

with refreshments; coffeemaker with specialty<br />

coffees, teas and hot chocolate; a pullout<br />

sleeper sofa for a guest to stay overnight;<br />

wireless internet access; free telephone and<br />

television service; and a special gift basket<br />

full of Crabtree & Evelyn bath and body<br />

<strong>Catholic</strong> <strong>Health</strong> Sponsors<br />

Electronics Recycling Day<br />

Special Beginnings<br />

physicians for all their hard<br />

work this past year in moving<br />

<strong>Catholic</strong> <strong>Health</strong> up 32<br />

places on the list,” said Joe<br />

McDonald, president and<br />

CEO of <strong>Catholic</strong> <strong>Health</strong>. “We are in the<br />

company of some very strong health systems<br />

and this recognition is an affirmation of our<br />

quest to improve our processes, access and<br />

quality for the patients we serve.”<br />

<strong>In</strong> addition to the national recognition,<br />

<strong>Catholic</strong> <strong>Health</strong>’s SDI rating is good news<br />

for area patients. “It’s one more indicator<br />

that we are moving into the ranks of the best<br />

performing hospital systems in the nation,<br />

which has always been one of our objectives,”<br />

McDonald continued. “For our community,<br />

it simply means the highest quality<br />

care and a better overall patient experience.”<br />

products for mom, along with goodies for<br />

baby. Renovation plans also include a special<br />

bereavement suite for parents who have experienced<br />

a loss.<br />

Mercy Hospital’s Family BirthPlace recently<br />

opened a new family waiting area,<br />

pictured below, which is the first phase of<br />

a $1.8 million renovation project. Plans<br />

also include converting all patient rooms<br />

into private rooms, including five “Celebration<br />

Suites and a bereavement suite. Mercy’s<br />

home-like “Birthing Rooms” are fully<br />

equipped for labor, delivery and recovery;<br />

and four include Jacuzzi whirlpool tubs, giving<br />

moms a higher level of comfort and relaxation<br />

before delivery.<br />

Renovations of the new private rooms and<br />

suites at Sisters and Mercy hospitals should<br />

be completed in the next few months.<br />

www.chsbuffalo.org


Our Roots, Our Mission, Our Promise of Excellence<br />

<strong>Catholic</strong> <strong>Health</strong> Home Care<br />

Opens New Pharmacy Service<br />

<strong>Catholic</strong> <strong>Health</strong> Home Care has opened<br />

its own free-standing pharmacy to better<br />

meet the home infusion needs of its patients<br />

throughout Western New York.<br />

“<strong>This</strong> is a new business for us, but not a<br />

new service,” explains Joyce Markiewicz,<br />

President & CEO of <strong>Catholic</strong> <strong>Health</strong><br />

Home Care. “We have been providing home<br />

infusion services for over 13 years, contracting<br />

with an independent pharmacy. Over<br />

the last few years, however, we have seen a<br />

marked increase in our home infusion business,<br />

so it made sense to establish our own<br />

pharmacy and provide a greater continuity<br />

of care for our patients.”<br />

The greatest challenge for Home Care<br />

was finding the right space to launch its new<br />

pharmacy. With limited space at its home<br />

base at the Appletree Business Park, Home<br />

Care looked to its current pharmacy vendor<br />

– American Home Patient – who was interested<br />

in transferring ownership of its infusion<br />

pharmacy located at 6350 Transit Road<br />

in Depew.<br />

Home Care purchased the pharmacy<br />

business in early February, and after making<br />

minor renovations to the site reopened<br />

under <strong>Catholic</strong> <strong>Health</strong> Home Care in April.<br />

John Russell, a Clinical Pharmacist with 15<br />

years of home infusion experience, has been<br />

named Pharmacy Director. Several former<br />

associates of American Home Patient have<br />

Home Care’s new <strong>In</strong>fusion Pharmacy is open for business.<br />

Pictured from left to right are Scott Keller, Steve Szuder,<br />

and Jane Rossi, Pharmacy technicians; Joyce Markiewicz,<br />

Home Care President & CEO; Paul Bembenista, Pharmacist;<br />

and John Russell, Pharmacy Director.<br />

also joined the Home Care pharmacy staff<br />

providing needed experience and continuity.<br />

“<strong>This</strong> is a great opportunity for Home<br />

Care to provide an enhanced level of service<br />

to our patients, referring physicians and<br />

nursing staff by creating a seamless point<br />

of entry for all our home infusion needs,”<br />

Markiewicz added. “It also creates a new<br />

business line for Home Care with exciting<br />

growth opportunities.”<br />

With additional space at the pharmacy<br />

site, Home Care will also be moving its Billing<br />

Department, Home Response Service<br />

and Telemonitoring Center to the Transit<br />

Road location.<br />

New <strong>In</strong>terventional Radiology Suite<br />

Supports Growth at Kenmore Mercy<br />

With the opening of a new <strong>In</strong>terventional Radiology Suite at Kenmore Mercy Hospital,<br />

doctors are now better equipped to treat some of the area’s most critical and complex cases.<br />

The new high-tech procedure room, outfitted with the latest radiographic equipment to<br />

provide patients with superior care and comfort, was unveiled during a blessing ceremony<br />

at the hospital on February 10.<br />

“<strong>This</strong> new <strong>In</strong>terventional Radiology Suite offers patients a minimally invasive way of<br />

treating critical conditions, such as vascular disease, obstructed kidneys and bile ducts, uterine<br />

fibroids, vertebral fractures, and stroke,” said Dr. Shadishiv Shenoy, Director of <strong>In</strong>terventional<br />

Radiology at Kenmore Mercy. “The result is rapid diagnosis and treatment, and<br />

ultimately improved patient outcomes.”<br />

The addition of the new suite supports the double digit growth that Kenmore Mercy has<br />

seen in interventional radiology procedures over the last six years. Located on the first floor<br />

in the hospital’s Radiology Department, the <strong>In</strong>terventional Radiology Suite allows for easy<br />

access from Kenmore Mercy’s Emergency Department in critical situations.<br />

“Today’s <strong>In</strong>terventional Radiology procedures are replacing many surgical procedures<br />

that once required large incisions and long hospital stays,” said Dr. Richard Kessler, Chairman<br />

of Imaging Services at Kenmore Mercy. “Thanks to this new radiographic technology,<br />

we can ‘see’ inside the body through tiny incisions using sophisticated imaging cameras and<br />

slender instruments.”<br />

Funding for the $1.6 million project included a $500,000 New York State grant secured<br />

by former State Senator Mary Lou Rath through the Kenmore Mercy Foundation.<br />

Franciscan Sisters of<br />

St. Joseph Leave<br />

Lasting Legacy<br />

The Franciscan Sisters of St. Joseph opened St. Joseph<br />

<strong>In</strong>tercommunity Hospital on September 8, 1960 on 27<br />

acres of land along Harlem Road in Cheektowaga. The<br />

local community, with its strong Polish heritage, quickly<br />

embraced the 103-bed hospital and watched it grow as<br />

more families migrated to Buffalo’s Eastern suburbs. On<br />

April 1, 2009, St. Joseph Hospital began a new chapter in<br />

its service to the community as Sisters of Charity Hospital,<br />

St. Joseph Campus.<br />

“St. Joseph Hospital’s greatest strength has always been<br />

its people,” said Sr. Judith Elaine Salzman, FSSJ, General<br />

Minister of the Franciscan Sisters of St. Joseph. “We<br />

would like to recognize our hospital family – past and<br />

present – for the dedicated care and compassion they have<br />

always shown our patients. They are what make the hospital<br />

truly special. We would also like to thank our friends<br />

and neighbors for their support over the years, especially<br />

in our successful bid to save the hospital from closure.”<br />

As a founding sponsor of the <strong>Catholic</strong> <strong>Health</strong> <strong>System</strong>,<br />

the Franciscan Sisters of St. Joseph have played an important<br />

role in preserving and protecting <strong>Catholic</strong> healthcare<br />

in our community. “We owe a debt of gratitude to<br />

the Franciscan Sisters of St. Joseph for their enduring<br />

legacy and for touching the lives of so many individuals<br />

and families through their healthcare ministry” said Joe<br />

McDonald, President & CEO of <strong>Catholic</strong> <strong>Health</strong>. “Their<br />

commitment and sacrifice will never be forgotten as we<br />

continue their healing works as part of Sisters Hospital.”<br />

As the Franciscan Sisters of St. Joseph transferred sponsorship<br />

of St. Joseph Hospital to <strong>Catholic</strong> <strong>Health</strong> and its<br />

remaining religious sponsors, which includes the Daughters<br />

of Charity, the Sisters of Mercy of the Americas and<br />

the Diocese of Buffalo, a special stone sculpture of the<br />

familiar Franciscan symbol – the Tau – was enshrined in<br />

the hospital’s Victory Garden as a lasting reminder of the<br />

Sisters’ contributions to <strong>Catholic</strong> <strong>Health</strong> and their devotion<br />

to the local community.<br />

“The Tau represents salvation, hope,<br />

change, goodness, love of God and<br />

the service we bring in His name<br />

to those we encounter in our daily<br />

lives – all attributes that mark<br />

the continued journey of this<br />

fine hospital,” Sr. Judith continued.<br />

“We know all that we have<br />

built and nurtured will continue to<br />

grow and flourish as part of Sisters<br />

Hospital and <strong>Catholic</strong> <strong>Health</strong>.”<br />

The Sisters in residence at the St. Joseph Campus will<br />

continue to serve in support and ministerial roles within<br />

the hospital, while the religious order of the Franciscan<br />

Sisters of St. Joseph will focus their energies on their parish,<br />

social service and education ministries, which includes<br />

Immaculata Academy in Hamburg.<br />

“<strong>In</strong> all things – Charity was the motto our foundress,<br />

Mother Collete Hilbert, left as a lasting legacy for those<br />

who followed in her footsteps,” Sr. Judith continued. “So<br />

it seems perfectly fitting as we turn the page on this legacy,<br />

we begin a new chapter in the hospital’s history as Sisters<br />

of Charity Hospital, St. Joseph Campus.”<br />

One Partnership, One Team:<br />

Patient Safety Contest Runs Through June 1<br />

Associates across <strong>Catholic</strong> <strong>Health</strong> were<br />

invited to enter a special patient safety contest<br />

to showcase their problem-solving skills<br />

and build awareness about our commitment<br />

to provide safe care.<br />

Now that you have your team together<br />

and submitted your entry to your site Quality<br />

Department, the hard work begins. Are<br />

you up to the challenge?<br />

The Rules:<br />

• l Teams must select a Joint Commission<br />

patient safety goal that pertains to their<br />

department/unit and work on a project<br />

that reflects that patient safety goal.<br />

• l The contest ends on June 1, 2009.<br />

• l Prizes will be awarded for first, second<br />

and third place from Continuing Care,<br />

Primary Care and each acute care site.<br />

How will projects be judged?<br />

Projects will be judged on 5 categories:<br />

1. Creativity<br />

2. Project impact to patient<br />

3. Ability to demonstrate positive outcomes<br />

4. Evidence of teamwork on the project<br />

5. Evidence of utilization of best practices<br />

For details, contact your site Quality Department.<br />

<strong>Catholic</strong> <strong>Health</strong> recently presented some “BIG” proceeds<br />

from the Believe <strong>In</strong> Giving Campaign. Pictured from left to<br />

right are: Bart Rodrigues, <strong>Catholic</strong> <strong>Health</strong> Senior Vice President,<br />

Mission <strong>In</strong>tegration; Joe McDonald, <strong>Catholic</strong> <strong>Health</strong><br />

President & CEO; David Zapfel, Executive Director, Gerard<br />

Place; Mark Zirnheld, Executive Director, Society of St.<br />

Vincent de Paul; Michael Flynn, St. Vincent de Paul Board<br />

President; and Mary E. Kienzle, Vice President Mission <strong>In</strong>tegration,<br />

Mercy Hospital. <strong>In</strong> the last Connections we reported<br />

our two-year contribution was over $132,000. After some last<br />

minute calculations the final total was over $143,000! Thank<br />

you for your support.<br />

www.chsbuffalo.org<br />

3


Our Roots, Our Mission, Our Promise of Excellence<br />

For many seniors, living independently can be a difficult<br />

challenge. <strong>In</strong> some cases, the only option available may<br />

be a traditional nursing home. But what if there was an<br />

alternative to traditional nursing home care that would<br />

provide all the same services, while allowing area seniors<br />

to remain in their own homes?<br />

Now, thanks to a new state and federally-funded program<br />

called PACE (Program of All-inclusive Care for the<br />

Elderly) many seniors are able to live independently while<br />

receiving needed services in a community-based setting.<br />

<strong>Catholic</strong> <strong>Health</strong> is sponsoring the area’s newest PACE<br />

program called LIFE – Living <strong>In</strong>dependently For Elders<br />

– soon to be open at the OLV Senior Neighborhood in<br />

Lackawanna.<br />

<strong>Catholic</strong> <strong>Health</strong> LIFE is a comprehensive program that<br />

provides a wide range of services in the senior’s home, as<br />

well as in the newly remodeled<br />

“LIFE Center” on<br />

the OLV campus. As part<br />

of the program, <strong>Catholic</strong><br />

<strong>Health</strong> LIFE coordinates<br />

all services and becomes<br />

the primary caregiver for<br />

seniors who voluntarily<br />

enroll in the program.<br />

“Our goal is to keep individuals in their own homes for<br />

as long as possible,” said Thomas Schifferli, Executive<br />

Director of the LIFE program. “We do this by working<br />

closely with family members and by providing all medically<br />

necessary services an individual may need to maintain<br />

their independence.”<br />

Available services include outpatient medical care, hospital<br />

care, rehabilitation and therapeutic services, nursing<br />

care, social work, nutritional services, institutional longterm<br />

care, home health aide services, dental care, mental<br />

health services, eye care, podiatry services, and prescription<br />

drug management. Transportation is also provided to<br />

and from appointments and visits to the LIFE Center.<br />

Participation in <strong>Catholic</strong> <strong>Health</strong> LIFE is completely<br />

voluntary. The program is open to Erie County residents<br />

age 55 or older who qualify for nursing home care but<br />

choose to remain in their own home with assistance. <strong>In</strong>terested<br />

participants must need the services of the program<br />

for at least 120 days and be able to have their needs<br />

safely met at home or in the LIFE Center. The cost of the<br />

program is covered by Medicare and/or Medicaid. Private<br />

pay options are also available.<br />

“It’s no secret that people are living longer and Western<br />

New York has one of the fastest growing senior populations<br />

in the nation,” Schifferi added. “Through innovative<br />

programs such as LIFE, <strong>Catholic</strong> <strong>Health</strong> is committed to<br />

helping area seniors remain active and independent.”<br />

<strong>Catholic</strong> <strong>Health</strong> LIFE is expected to open in the next<br />

few months. For more information on this unique program,<br />

call 819-5101 or visit www.chsbuffalo.org.<br />

☛<br />

4<br />

Seniors Live LIFE at<br />

Their Own PACE<br />

Save the Date...<br />

Corporate Challenge – June 4<br />

Creighton Model of Natural<br />

Family Planning Sessions<br />

Sisters of Charity Hospital • May 30, June 27, and August 22<br />

Mercy Hospital • May 9, June 10, and July 18<br />

Mt. St. Mary’s Hospital • May 21, June 18, and July 16<br />

Call Mary Zablocki at 862-1944 for more details.<br />

Nazareth Campus Breathes New Life<br />

into Former Nursing Home<br />

With the closing of Nazareth Nursing<br />

Home in 2007, <strong>Catholic</strong> <strong>Health</strong> created<br />

“Nazareth Campus” and an opportunity to<br />

breathe new life into this beautiful facility<br />

located on North Street in the city’s historic<br />

Allentown district. Already home to<br />

<strong>Catholic</strong> <strong>Health</strong>’s Continuing Care corporate<br />

offices and the Continuing Care Foundation,<br />

the building’s remaining administrative<br />

offices and a former nursing home<br />

unit are being renovated to accommodate<br />

additional corporate offices from throughout<br />

<strong>Catholic</strong> <strong>Health</strong>.<br />

“We have many corporate departments taking up valuable space in our hospitals – space<br />

that is needed to expand clinical programs and services,” said David Vitka, Vice President<br />

of Facility Planning for <strong>Catholic</strong> <strong>Health</strong>. “By moving these departments to the Nazareth<br />

Campus we are creating a centralized location for many corporate functions while providing<br />

a valuable re-use for the Nazareth property.”<br />

Renovations began in the fall of 2008 to transform the resident rooms into functional<br />

office space. <strong>Catholic</strong> <strong>Health</strong> corporate offices that will be moving to the Nazareth Campus<br />

over the next month include Facility Planning & Property Management, Care Connection,<br />

Quality & Patient Safety, and Materials Management.<br />

Nazareth Nursing Home became part of <strong>Catholic</strong> <strong>Health</strong> in 2001. “We owe a great<br />

deal to the Franciscan Sisters of the Immaculate Conception, who established Nazareth<br />

Nursing Home in 1947 and took such great care of this facility over the years,” said Chris<br />

Kluckhohn, President & CEO of Continuing Care. “After the Berger Commission forced<br />

the closure of the nursing home, we knew there was an opportunity to create something<br />

positive on this campus that would help support our mission for years to come.”<br />

IT Commits to S.A.F.E.<br />

Mercy Hospital Renovates<br />

5 East Patient Care Unit<br />

A blessing ceremony was recently held for<br />

Mercy Hospital’s 5 McAuley East Patient Care<br />

Unit which underwent a complete makeover, creating<br />

a more modern and efficient care environment<br />

for patients and staff. <strong>This</strong> major renovation<br />

project began in the fall of 2008 when the entire<br />

unit was temporarily relocated to the 5th floor of<br />

the Main Building, in space previously occupied<br />

by the Mercy Nursing Facility.<br />

According to Bob Hawks, Construction Manager<br />

at Mercy Hospital, all the renovations were<br />

made with direct input from the staff. “We actually<br />

created the design and layout of the nursing<br />

station from suggestions made by our associates<br />

who work on the unit everyday,” he said.<br />

Mercy’s Facility Services Department pitched<br />

in by painting all the rooms and installing new<br />

Associates at the Nazareth Campus came together for a<br />

welcoming ceremony in the facility chapel on March 23.<br />

Not long after assuming the role of Chief<br />

<strong>In</strong>formation Officer for <strong>Catholic</strong> <strong>Health</strong>,<br />

Dr. Michael Galang introduced his IT<br />

team to the concept of S.A.F.E. (which<br />

stands for Support, Access, Function, and<br />

Experience).<br />

Focusing on each of these elements increases<br />

awareness among our IT associates<br />

of the vital role they play in delivering quality<br />

care to our patients. Our IT associates<br />

have embraced the concept and are bringing<br />

it to life through a variety of new programs,<br />

processes, and initiatives. Here are just a<br />

few ways in which S.A.F.E. is improving<br />

IT quality and service throughout <strong>Catholic</strong><br />

<strong>Health</strong>:<br />

Support – A team has been assembled to<br />

review the Help Desk ticket intake to help<br />

streamline the process and make it more efficient<br />

and effective for everyone involved.<br />

Access - our Networking staff has teamedup<br />

with Soarian HIM/EDM (<strong>Health</strong> <strong>In</strong>formation<br />

Management/Enterprise Data<br />

Management) to take a closer look at remote<br />

access options for Physicians.<br />

Function - We have successfully established<br />

a Soarian Clinical Team User Group.<br />

Nurses from across the system meet monthly<br />

to provide feedback on the clinical documentation<br />

application.<br />

Experience - An extensive “call back”<br />

initiative has begun under the leadership of<br />

Clay Bozard and Jay Bradway. We are reaching<br />

out to associates who have completed<br />

tickets with the Help Desk to ask “how we<br />

did.” Through the process, we hope to find<br />

out what worked well and what didn’t to enhance<br />

customer service.<br />

IT’s commitment to improving customer<br />

service is also evident in a number of other<br />

initiatives that are underway, including the<br />

IT Liaison Service, IT Rounding, and the<br />

Mobile Help Desk.<br />

Celebrating Mercy Hospital’s new 5 East Patient<br />

Care Unit are (from left to right), Deborah Spino,<br />

RN, Charge Nurse; Florence Reed, Unit Clerk; Bob<br />

Hawks, Mercy Hospital Construction Manager;<br />

Pauline Blake, RN, Nurse Manager; and Steve Piesczynski,<br />

Director of Facilities and Engineering.<br />

corner guards and cove base. The Environmental Services Department put the finishing<br />

touches on the project by cleaning the entire unit and polished the floors.<br />

Highlights of the project include a modern and efficiently-designed nurses’ station, a<br />

new physicians’ work room, and remodeled associate lounge, medication room, and kitchen.<br />

The patient rooms feature new furnishings including patient beds and chairs, over-the-bed<br />

tables, and bedside cabinets. Other features of the project include the addition of two newly<br />

furnished hospice rooms, sconce lighting in the corridors, and new flooring in the nurses’<br />

station, physicians’ work room and the hospice unit corridor.<br />

www.chsbuffalo.org


Our Roots, Our Mission, Our Promise of Excellence<br />

A Strong Foundation for Mercy’s New ER<br />

<strong>In</strong> recent weeks, construction crews have<br />

been working on laying the foundation for<br />

Mercy Hospital’s new Emergency Department.<br />

<strong>This</strong> phase of the project, which is<br />

nearly 50 percent complete, includes excavating<br />

the construction site, leveling the<br />

ground with fill, placing steel reinforcements,<br />

constructing forms for the foundation<br />

walls, and pouring concrete for the<br />

foundation walls.<br />

<strong>This</strong> month, plans call for the demolition<br />

of the ambulance garage in the front of the<br />

hospital. Mercy Hospital officials and Pike<br />

Construction managers will also be reviewing<br />

electrical plans with National Grid, as<br />

well as reviewing and addressing other utility<br />

needs for the new addition.<br />

With receipt of the New York State Department<br />

of <strong>Health</strong> construction permit in<br />

February, bids have gone out for the general<br />

contractor, fire protection system, plumbing,<br />

HVAC system and electrical work. It is estimated<br />

that bids will be awarded to the contractors<br />

by mid-April. The erection of the<br />

steel for the new addition is also targeted to<br />

begin in April.<br />

Just What the Doctor Ordered<br />

Sisters of Charity Hospital, Buffalo’s first hospital, is getting ready for a face lift and it’s<br />

just what the doctor ordered. Plans are being finalized for a $7 million expansion and renovation<br />

of the hospital’s Emergency Department (ED).<br />

Following in the footsteps of St. Joseph’s new ER and Mercy Hospital’s new ER addition<br />

currently under construction, Sisters new Emergency Department will have 29 private<br />

treatment rooms with cardiac monitoring and electronic medical record capability. That’s<br />

an increase of eight treatment rooms over<br />

the department’s current capacity.<br />

<strong>In</strong> addition to all private treatment rooms,<br />

there will be one room dedicated to providing<br />

enhanced comfort and privacy for sexual<br />

assault patients. Along with more clinical<br />

space, there will be a staff room for Emergency<br />

Medical Service providers who bring<br />

patients to Sisters Hospital. The ED Radiology<br />

area will also be expanded to house new<br />

Seimen’s imaging technology including a<br />

new CT Scanner.<br />

For added comfort and convenience, the<br />

new Emergency Department will also feature a covered ambulance entrance, pictured<br />

above, and new covered street-level “walk-in” entrance to protect patients from inclement<br />

weather. For enhanced safety, the ED renovation project will also include a self-contained<br />

decontamination room adjacent to the ambulance entrance, to protect other patients from<br />

possible exposure.<br />

The Sisters Hospital Emergency Department renovation project is being funded in part<br />

by New York State Heal Grant funds and the Sisters Hospital Foundation. The first phase<br />

of the project is slated to begin in May and be completed in the Spring of 2011.<br />

CHS University offers over 70 courses that assist leaders<br />

in improving their performance and thus enhancing their<br />

ability to carry out the CHS Mission. Below is a sampling<br />

of upcoming courses. Courses are specifically tailored to<br />

the needs of our associates – clinical, non-clinical, management,<br />

supervisory, financial, operational, customer service,<br />

mission enhancement, and more.<br />

All classes are held at Appletree Suite 8A<br />

Staff Development unless noted otherwise.<br />

<strong>In</strong>troduction to Recruiting/Selection Criteria &<br />

Behavioral Based <strong>In</strong>terviewing (CHS 315a&c)<br />

Wed., April 29, 9 a.m. - noon<br />

Manager Core Curriculum Program (CHS 394)<br />

Thurs., April 30, 8 a.m. - noon<br />

New! <strong>In</strong>fection Control for Leaders (CHS 317)<br />

Mandatory NY State <strong>In</strong>fection Control Training Program<br />

Thurs., April 30, 9 a.m. - noon<br />

Public Speaking/Presentations for Leaders (CHS 351)<br />

Wed., May 5, 9 a.m. - noon<br />

Servent Leadership in the Healing Ministry (CHS 377b)<br />

Thurs., May 7, 9 a.m. - noon<br />

Manager Core Curriculum Program (CHS 394)<br />

Fri., May 8, 8 a.m. - noon<br />

Legal Guidelines for Leaders (CHS 308)<br />

Tues., May 12, 9 a.m. - noon<br />

Documentation: Your Legal Defense (CHS 302)<br />

Wed., May 13, 1 p.m. - 4 p.m.<br />

Managing <strong>In</strong> Union Environment (CHS 339)<br />

Tues., May 19, 9 a.m. - noon<br />

Setting Performance Expectations (CHS 334)<br />

Thurs., May 21, 9 a.m. - noon<br />

Manager Core Curriculum Program (CHS 394)<br />

Fri., May 22, 8 a.m. - 4 p.m.<br />

New! Drive Performance (CHS 307)<br />

Wed., May 27, 9 a.m. - noon<br />

Customer Service for Frontline Associates (CHS 324)<br />

Thurs., May 28, 9 a.m. - noon<br />

Communications III (CHS 385a)<br />

Fri., May 29, 9 a.m. - noon<br />

For more information or help with registering for classes<br />

email mwillia@chsbuffalo.org or call 706-2544.<br />

Corporate Compliance Offers<br />

Protection Against Retaliation<br />

Excellence is one of <strong>Catholic</strong> <strong>Health</strong>’s core<br />

values. It is not just a word but an action to<br />

be taken. Excellence drives us to support the<br />

<strong>Catholic</strong> <strong>Health</strong> Mission. It’s about doing<br />

the right thing, to the very best of our abilities,<br />

or seeking ways to do it even better. It<br />

also means when things that don’t measure<br />

up, we report our concerns to our managers<br />

or supervisors.<br />

It’s clear our associates have a duty to report<br />

actual or potential violations of our organization’s<br />

Code of Ethics, Code of Conduct,<br />

policies and procedures, or Federal and<br />

State regulations. <strong>Catholic</strong> <strong>Health</strong> administration<br />

supports and encourages this important<br />

responsibility among our associates.<br />

When an associate reports an incident<br />

or concern in good faith they are protected<br />

from retaliation. <strong>Catholic</strong> <strong>Health</strong> administration<br />

will thoroughly investigate any allegations<br />

of retaliation against a colleague for<br />

speaking up, and will protect and/or restore<br />

the rights of anyone who raises a genuine<br />

concern. Anyone who engages in retribution/retaliation<br />

of an associate who reports<br />

in good faith a compliance concern is subject<br />

to discipline, up to and including dismissal<br />

on the first offense.<br />

When setting the bar for excellence in<br />

your work, it is important to ask questions<br />

and report any suspected wrongdoings. If<br />

you wish additional information, the policy<br />

on Non-Retaliation (LS-CHS-CC-10) can<br />

be found in Compliance 360. As always,<br />

our Compliance Officer, Anne Mason, can<br />

be reached at 821-4469 and is available to<br />

answer your questions and hear your concerns.<br />

www.chsbuffalo.org<br />

5


Our Roots, Our Mission, Our Promise of Excellence<br />

Home Care<br />

News & Events<br />

LOVE Award & Kudos Winners<br />

Stephanie Nawrocki, Physical Therapist for<br />

McAuley Seton Home Care, and Donna Daniels,<br />

Home <strong>Health</strong> Aide for Mercy Home Care,<br />

were the LOVE Award recipients for the 4th<br />

quarter of 2008. Stephanie and Donna were presented<br />

with their certificates and gifts during a<br />

special reception held on February 19.<br />

Linda Jeffrey is the winner of the KUDOS<br />

movie passes for the month of January.<br />

Upcoming Events<br />

The Annual Home Care Breakfast honoring<br />

2008 LOVE Award recipients and nominees will<br />

be held on Friday, May 8, 2009 in the Home Care<br />

Conference Center. The program will include an<br />

introduction of the honorees and remarks by<br />

Joyce Markiewicz, President and CEO of <strong>Catholic</strong><br />

<strong>Health</strong> Home Care.<br />

Mission Activities<br />

The Mission/Spiritual Care Department sponsored<br />

a Lunch and Learn focusing on nutrition<br />

and healthy eating on March 3 in the Home Care<br />

Conference Center. Theresa Amborski, RD,<br />

CNSD, Clinical Nutrition Manager at Mercy<br />

Hospital, shared information on healthy eating.<br />

Many <strong>Catholic</strong> <strong>Health</strong> associates who work at the<br />

Appletree Business Park attended the program.<br />

The Home Care Mission Committee sponsored<br />

a Spring Auction/Bake Sale on March 26.<br />

Many unique baskets, items and gift cards were<br />

auctioned off during the event, which also included<br />

a delicious array of baked goods contributed<br />

by Home Care associates and friends. Proceeds<br />

from this event go directly to the Home Care<br />

Mission Fund which is used to assist clients, their<br />

families/caregivers, and associates in need. Many<br />

thanks to everyone who supported this event.<br />

Weight Management<br />

Program for Children<br />

Nutrition, self-esteem building and positive<br />

body image are issues that affect many children.<br />

To help instill positive behaviors and healthy eating<br />

habits, <strong>Catholic</strong> <strong>Health</strong> is sponsoring a free<br />

weight management program especially geared<br />

for children and pre-teens.<br />

The Shapedown Family Weight Management<br />

Program is designed for children 8-12 years of age<br />

and their parents. The program consists of eight,<br />

two-hour sessions conducted over five weeks.<br />

The introductory session will be held on April 21<br />

from 6 – 8 p.m. at the <strong>Catholic</strong> <strong>Health</strong> Education<br />

Center, Suite 8A, located in the Appletree Business<br />

Park at 2875 Union Road in Cheektowaga.<br />

Shapedown is the nation’s leading weight management<br />

program for children and pre-teens. It<br />

effectively supports families in creating an active<br />

lifestyle and a healthy, but not depriving, diet.<br />

Parents learn how to tune-up their nurturing<br />

skills to curb their child’s emotional overeating<br />

and sharpen their limit-setting skills to guide<br />

their children towards a healthier lifestyle. Session<br />

topics include: nutrition, self-esteem building,<br />

positive body image, exercise, goal setting,<br />

and healthy behaviors.<br />

The remaining sessions will be held from 6 –<br />

8 p.m. at the <strong>Catholic</strong> <strong>Health</strong> Education Center<br />

on April 23, 28 and 30 and May 5, 7, 12 and 17.<br />

Registration is required and space is limited. For<br />

more information or to register for the Shapedown<br />

Program, call <strong>Catholic</strong> <strong>Health</strong>’s <strong>Health</strong>-<br />

Connection at 447-6205.<br />

“Clearing the Air” at Sisters Hospital<br />

Sisters of Charity Hospital took an important step in the fight against heart and lung disease<br />

by becoming a tobacco-free campus on Friday, February 13, 2009, just in time for Valentine’s Day.<br />

Using the day as an opportunity to celebrate “healthy hearts,” all tobacco use is now prohibited<br />

on the Sisters Hospital campus, including all buildings, off site facilities,<br />

parking lots, vehicles, grounds, and adjacent sidewalks.<br />

<strong>This</strong> new Sisters Hospital Tobacco-free Policy will include all visitors<br />

and staff throughout <strong>Catholic</strong> <strong>Health</strong>, who will be asked to refrain from<br />

smoking while on the Sisters Hospital campus. “It’s our responsibility<br />

to provide a safe and healthy environment for everyone who works, visits,<br />

or receives care at our hospital,” says Peter U. Bergmann, President<br />

& CEO of Sisters Hospital. “We are hoping that those who smoke will<br />

use the new policy as an opportunity to quit smoking for good.”<br />

As part of the transition to a tobacco-free campus, Sisters Hospital is<br />

offering free smoking cessation classes for associates as well as information<br />

on free nicotine patches, gum and lozenges through the New York<br />

State Smokers’ Quitline at 1-866-NYSQUITS (1-866-697-8487) or<br />

www.nysmokefree.com.<br />

Sisters Hospital is joining a growing trend of health providers across the country, as well as in<br />

<strong>Catholic</strong> <strong>Health</strong>, who are adopting tobacco-free policies. Kenmore Mercy Hospital went smokefree<br />

in 2008, while <strong>Catholic</strong> <strong>Health</strong>’s Continuing Care Division and the Nazareth Campus went<br />

smoke-free in January. Mercy Hospital will be going smoke-free on July 4.<br />

“I want to thank everyone for their cooperation as we ‘clear the air’ at Sisters Hospital,” Bergmann<br />

added.<br />

New York State Grant Helps <strong>Catholic</strong> <strong>Health</strong><br />

Promote Smoke-Free Activities<br />

Helping <strong>Catholic</strong> <strong>Health</strong> become a healthier<br />

place to work and our community a better place<br />

to live is the goal behind a grant from the NYS<br />

Department of Heath Tobacco Control Program.<br />

<strong>Health</strong>Connection, <strong>Catholic</strong> <strong>Health</strong>’s<br />

patient and community education program,<br />

received the $9,310 grant in August to support<br />

smoking cessation programs throughout our<br />

system and the local community.<br />

“We have three <strong>Catholic</strong> <strong>Health</strong> facilities –<br />

Kenmore Mercy, Sisters Hospital and the Nazareth<br />

Campus – that are now completely smokefree,”<br />

says Sandy Spencer, Director of Patient/<br />

Community Education. “<strong>This</strong> effort requires a<br />

great deal of planning, education and support<br />

to be successful. Thanks to the Tobacco Control<br />

Grant we have been able to purchase educational<br />

tools and smoking cessation materials to<br />

support our smoke-free activities.”<br />

As part of the grant <strong>Catholic</strong> <strong>Health</strong> will:<br />

• Develop workgroups to address smoking<br />

cessation activities across the system<br />

Foundation News...<br />

• Provide resources to promote smoke-free<br />

campuses among our ministries<br />

• Offer smoking cessation programs for patients<br />

and staff<br />

• Implement community smoking cessation<br />

programs at multiple sites<br />

• Create training programs for physician liaisons<br />

to engage the physician community<br />

• Provide smoking cessation education sessions<br />

for primary care physicians and staff<br />

• Provide middle school students with information<br />

on the harmful effects of smoking<br />

through the CHAMPS program<br />

• <strong>In</strong>corporate tobacco cessation information<br />

into medical grand rounds.<br />

“We’d like to thank the New York State<br />

Department of <strong>Health</strong> for recognizing our<br />

commitment to reverse the negative effects of<br />

smoking in our community,” Spencer continued.<br />

“Through our efforts, we hope to continue ‘clearing<br />

the air’ throughout <strong>Catholic</strong> <strong>Health</strong> and our<br />

community.”<br />

Mercy Hospital of Buffalo raised over $700 to support the American<br />

Heart Association (AHA) during its “Wear Red Day” on February 13.<br />

The event also helped celebrate the 7th anniversary of the opening of<br />

the <strong>Catholic</strong> <strong>Health</strong> Heart Center at Mercy Hospital. <strong>In</strong> addition to<br />

free blood pressure checks and healthy snacks, volunteers from Cardiac<br />

Services and Patient Care Services sold Red Dress pins and held a<br />

Valentine’s Day Basket raffle to benefit the AHA. Kenmore Mercy also<br />

hosted “Wear Red Day” events on February 13.<br />

The Continuing Care Foundation is entering<br />

the home stretch of its “Victory for Seniors”<br />

Capitol Campaign to support the redevelopment<br />

of the OLV Senior Neighborhood. To<br />

date, nearly $1.85 million has been raised for<br />

the project, which includes the Victory Ridge<br />

Senior Apartments, the Mercy Nursing Facility<br />

at OLV, the Living <strong>In</strong>dependently for Elders<br />

PACE Program, the “Main Street” concourse<br />

and Father Baker Gaslight Park.<br />

“A little over $100,000 is all that remains before<br />

we can claim victory,” says Aimee Gomlak,<br />

Vice President of Strategic Redevelopment for<br />

Continuing Care and <strong>In</strong>terim Executive Director<br />

of the Continuing Care Foundation. “We<br />

hope to announce later this year that the capital<br />

campaign has reached its goal.”<br />

To help support these efforts and other fundraising<br />

programs, the Continuing Care Foundation<br />

is pleased to announce the appointment of<br />

Marion Grimes, Sharon Dickinson, and Kristine<br />

Eimiller to its fundraising staff.<br />

Marion Grimes, BA, MSW, MSEd, has joined<br />

the Continuing Care Foundation to help develop<br />

major gifts and other forms of planned giving.<br />

Her experience as an Administrator and Development<br />

Officer at OLV Homes of Charity and<br />

Director of Development and Gift Planning for<br />

the Sisters of Mercy, provides a unique background<br />

and special expertise to help expand giving<br />

opportunities for the Continuing Care Foundation.<br />

She is a member of the WNY Planned<br />

Giving Consortium, Leave a Legacy-WNY, and<br />

the Partnership for Philanthropic Planning.<br />

Also joining the Continuing Care Foundation<br />

team are Sharon Dickinson, Development Coordinator,<br />

and Kristine Eimiller, Administrative<br />

Assistant. Sharon most recently served as Development<br />

Assistant for Mercy Hospital of Buffalo.<br />

Kristine previously worked in the <strong>Catholic</strong><br />

<strong>Health</strong> Corporate Office.<br />

6<br />

www.chsbuffalo.org


Around the <strong>System</strong>...<br />

Russell Carlson, M.D., has been named<br />

Chairperson of the Western New York<br />

Cancer Coalition (WNYCC). The coalition<br />

includes more than 60 area organizations<br />

dedicated to reducing cancer rates and improving<br />

outcomes for people with cancer.<br />

The group is focusing on four areas of the<br />

New York State Comprehensive Cancer<br />

Control Plan – early detection, health promotion,<br />

public policy and research.<br />

• • •<br />

Congratulations to the following members<br />

of our <strong>Catholic</strong> <strong>Health</strong> family who have<br />

been named to Business First’s “<strong>Health</strong>care<br />

50” list: Carolyn Piver Dukarm, M.D.,<br />

Center for Eating Disorders; Dennis Horrigan,<br />

Executive Director of the <strong>Catholic</strong><br />

<strong>In</strong>dependent Practice Association; Mark<br />

Sullivan, Executive Vice President &<br />

Chief Operating Officer, <strong>Catholic</strong> <strong>Health</strong>;<br />

and Patricia Weeks O’Connor, Executive<br />

Director of the OLV Senior Neighborhood.<br />

These healthcare leaders will be featured in<br />

Our Roots, Our Mission, Our Promise of Excellence<br />

an upcoming issue of Business First highlighting<br />

the achievements of individuals<br />

who are making a difference in healthcare<br />

in our community.<br />

• • •<br />

Mike Ruszaj, has been named Supervisor<br />

of Office Services in the Facilities/Engineering<br />

Department at Kenmore Mercy<br />

Hospital. Mike has served in a per diem<br />

role at the hospital for several months and<br />

has 20 years of experience in Facilities operations<br />

including Environmental Services,<br />

Linen and Food Service.<br />

• • •<br />

Michael Wendel has been named Laboratory<br />

Supervisor at Kenmore Mercy<br />

Hospital. Mike comes to <strong>Catholic</strong> <strong>Health</strong><br />

with a broad base of experience in Laboratory<br />

Services, serving as a clinical laboratory<br />

technologist, senior medical technologist,<br />

and laboratory manager. Mike is returning<br />

to the Lab at Kenmore Mercy where he<br />

worked from 1993 to 1999.<br />

<strong>Catholic</strong> <strong>Health</strong> Partnering to<br />

Implement Career Pathway Grant<br />

by David Zapfel, Project Director Strategic Workforce Planning Department<br />

<strong>Catholic</strong> <strong>Health</strong> is partnering with the<br />

Buffalo and Erie County Workforce <strong>In</strong>vestment<br />

Board and other local employers and<br />

educational programs to implement a new<br />

Career Pathway Grant that that will prepare<br />

individuals for employment in jobs that offer<br />

advancement opportunities and career<br />

ladders. <strong>This</strong> grant focuses primarily on occupations<br />

in the healthcare field that provide<br />

individuals with a clear, reliable path<br />

for building skills and progressing up the<br />

career ladder.<br />

<strong>This</strong> partnership brings together expertise<br />

in recruiting eligible candidates, training<br />

resources, support services, placement assistance,<br />

employment opportunities, and reinforcement<br />

in the value of continuing along<br />

a career pathway.<br />

Targeted career pathways can begin at the<br />

most basic level helping participants obtain<br />

their GED and/or Work Readiness Credentials.<br />

<strong>This</strong> will prepare individuals to begin<br />

their climb up the career ladder by taking<br />

healthcare positions in such areas as Nutritional<br />

Services, Environmental Services, Patient<br />

Support, and Patient Registration.<br />

Once employed in these positions, associates<br />

will be encouraged to begin the next<br />

step in their professional development by<br />

enrolling in training courses leading to a<br />

variety of certifications and positions with<br />

progressively higher pay. These positions include<br />

Pharmacy Technician, Phlebotomist,<br />

Certified Nursing Assistant, Medical Office<br />

Assistant and Central Supply Technician.<br />

Moving to higher paid, more skilled positions,<br />

will encourage many individuals to<br />

continue their education and obtain an Associates<br />

Degree in occupations such as Radiologic<br />

Technologist, Respiratory Therapy<br />

Technician, Licensed Practical Nurse, MRI<br />

Technologist, CT Scan Technologist, and<br />

Medical Lab Technician.<br />

To learn more about this exciting new opportunity,<br />

and to see if you qualify, please<br />

call 845-6003.<br />

Around Continuing Care...<br />

Residents and associates in <strong>Catholic</strong><br />

<strong>Health</strong> Long Term Care have been anxiously<br />

waiting to get out and about in their<br />

new vans. Thanks to generous grants, both<br />

Father Baker Manor and St. Francis of Williamsville<br />

recently took ownership of new<br />

vehicles for transporting residents to community<br />

activities and events.<br />

On February 11th, a blessing was held<br />

aboard the Father Baker Manor Van prior<br />

to its inaugural trip taking residents to the<br />

Gardenview Restaurant for lunch. The celebration<br />

included lots of laughs and serenading<br />

as everyone gathered for the blessing as<br />

On February 9, Joe McDonald, President<br />

& CEO of <strong>Catholic</strong> <strong>Health</strong> (pictured<br />

right), visited the Mercy Nursing Facility<br />

at OLV to present <strong>Catholic</strong> <strong>Health</strong> East’s<br />

“Achieving New Heights in Resident Satisfaction<br />

& Service Excellence” award to Pat<br />

O’Connor, facility Administrator (pictured<br />

center). The award recognizes the greatest<br />

improvement in resident satisfaction among<br />

all CHE long term care facilities surveyed<br />

in 2008.<br />

the van embarked on its maiden voyage.<br />

<strong>In</strong> the very near future, the vans will display<br />

exterior artwork bragging about <strong>Catholic</strong><br />

<strong>Health</strong> services. Safe travels!<br />

John Herman<br />

Joins Mercy Hospital<br />

John Herman has been named Chief<br />

Operating Officer at Mercy Hospital<br />

of Buffalo. He has been with <strong>Catholic</strong><br />

<strong>Health</strong> for more than 12 years, most<br />

recently serving as Chief Operating<br />

Officer at Kenmore Mercy Hospital.<br />

<strong>In</strong> recent years, John was instrumental<br />

in more than $9 million in capital<br />

projects at Kenmore Mercy, including the expansion of the<br />

hospital’s <strong>In</strong>tensive Care Unit, the development of a new<br />

<strong>In</strong>terventional Radiology Suite, and the recent opening of<br />

the Williamsville Diagnostic Center. He also helped position<br />

the hospital as a <strong>Health</strong>Grades Center of Excellence<br />

in Joint Replacement Surgery for the past three years.<br />

Throughout his career with <strong>Catholic</strong> <strong>Health</strong>, he has<br />

served in a variety of leadership positions, including Vice<br />

President of Operations at Kenmore Mercy Hospital and<br />

<strong>System</strong> Director of <strong>Health</strong>, Safety, Security and Environment<br />

for <strong>Catholic</strong> <strong>Health</strong>. He also served as <strong>System</strong> Director<br />

of Safety at Kenmore Mercy and Mercy Hospitals<br />

from 1996 to 1999.<br />

A Buffalo Business First “Forty Under 40”Award recipient,<br />

John holds an Executive M.B.A. with Distinction<br />

from the University of Buffalo. He is a member of<br />

the American College of <strong>Health</strong>care Executives and the<br />

Community Advisory Panel for the Town of Tonawanda.<br />

He also serves as the Junior Leader and adult member of<br />

the St. Vincent de Paul Society.<br />

<strong>Catholic</strong> <strong>Health</strong> Executives<br />

Named to Board Posts<br />

Joe McDonald, President & CEO<br />

of <strong>Catholic</strong> <strong>Health</strong>, has been elected<br />

Treasurer of the <strong>Health</strong>care Association<br />

of New York State (HANYS)<br />

Board of Trustees. McDonald was<br />

named to the Board in 2008 and also<br />

serves on HANYS Solutions and the<br />

Executive, Compensation and Audit<br />

Committees. HANYS is the principal<br />

advocate for more than 550 non-profit and public hospitals,<br />

nursing homes, home care agencies, and other health<br />

care organizations throughout New York State. HANYS’<br />

volunteer Board of Trustees is responsible for managing<br />

the Association’s activities.<br />

John Davanzo, Senior Vice President<br />

of Regional Development for<br />

<strong>Catholic</strong> <strong>Health</strong>, has been named to<br />

the Center for Hospice and Palliative<br />

Care Board of Trustees. Through his<br />

service on the board, John will help<br />

advance the work of Hospice Buffalo<br />

which provides medical care, as well<br />

as emotional and spiritual support to patients with advanced<br />

illness and their families. To help support this effort,<br />

<strong>Catholic</strong> <strong>Health</strong> hospitals offers specially furnished<br />

inpatient Hospice Rooms, providing a special level of<br />

comfort and care to patients and their families.<br />

Stanley Gasiewicz Earns<br />

Management Certification<br />

Stanley Gasiewicz, FACHE,<br />

Chief Operating Officer of Continuing<br />

Care, has been named a Fellow<br />

of the American College of <strong>Health</strong>care<br />

Executives (ACHE), the nation’s<br />

leading professional society for<br />

healthcare executives.<br />

As a Fellow, Gasiewicz can now use<br />

the FACHE credential after his name,<br />

which signifies board certification in healthcare management.<br />

ACHE Fellow status represents achievement of<br />

the highest standard of professional development.<br />

To obtain Fellow status, candidates must fulfill multiple<br />

requirements, including passing a comprehensive<br />

examination, meeting academic and experiential criteria,<br />

earning continuing education credits and demonstrating<br />

professional/community involvement. Fellows are also<br />

committed to ongoing professional development and<br />

must undergo recertification every three years.<br />

www.chsbuffalo.org<br />

7


Important news for associates, their families, and friends of the <strong>Catholic</strong> <strong>Health</strong> <strong>System</strong><br />

CONNECTIONS is produced by:<br />

<strong>Catholic</strong> <strong>Health</strong> <strong>System</strong><br />

Creative Services Department<br />

2875 Union Road, Suite 23-24<br />

Cheektowaga, NY 14227<br />

2875 Union Road, Suite 23-24<br />

Cheektowaga, NY 14227<br />

NON-PROFIT<br />

ORGANIZATION<br />

US POSTAGE<br />

PAID<br />

BUFFALO, NY 14240<br />

PERMIT #420<br />

Email submissions to:<br />

knati@chsbuffalo.org and<br />

kjc4281@chsbuffalo.org<br />

All submissions are subject to editing and<br />

are published at the Editor’s discretion.<br />

HR<br />

Benefit News<br />

Planning for Your Retirement is<br />

More Important Than Ever Before<br />

No matter what your age, planning for retirement is an important consideration.<br />

Today, most people rely on a combination of Social Security<br />

benefits, employer-sponsored retirement plans, and personal retirement<br />

income such as 403(b) savings and other investments, to fund their retirement.<br />

While the current economy has everyone proceeding with caution,<br />

planning for your retirement is more important than ever before.<br />

To help with your retirement planning, the Corporate HR Pension Department<br />

is pleased to announce that personalized annual pension statements<br />

will be distributed in early April to all eligible plan participants. The<br />

pension statement is an important tool for retirement planning purposes<br />

and should be used as you review your retirement goals.<br />

The Corporate HR Pension Department continues to make every effort<br />

to verify each associate’s work history to ensure that your records accurately<br />

reflect all eligible service within <strong>Catholic</strong> <strong>Health</strong>. If you have any questions<br />

regarding your statement please contact Nadelyn Roberts, Senior<br />

Pension Analyst (nroberts@chsbuffalo.org) at (716) 706-2574 or Jennifer<br />

Scalise, Pension Analyst (jscalise@chsbuffalo.org) at (716) 706-2581.<br />

403(b) Retirement Savings Plan<br />

The 403(b) Retirement Savings Plan is another way you can save money<br />

for your retirement. Although 2008 was an unusual and difficult year<br />

for our economy we encourage you to review the investment options you<br />

elected under the plan and continue to invest whatever amount you feel<br />

comfortable with so that you can reach your retirement goals.<br />

The maximum amount you can contribute to the plan is $16,500 for this<br />

year. If you are age 50 or older you may contribute an additional $5,500<br />

for a total annual contribution of $22,000. If you would like to make any<br />

changes to your investment lineup or the amount you currently contribute<br />

to the plan, please contact Fidelity <strong>In</strong>vestments via their website www.<br />

fidelity.com/atwork or call their Benefits Center at (800) 343-0860.<br />

<strong>Health</strong>Connection<br />

The Source for Answers to Your <strong>Health</strong>care Questions<br />

Good health depends on finding reliable information and the right healthcare<br />

services. <strong>Catholic</strong> <strong>Health</strong> makes getting that information as easy as<br />

picking up the phone and calling (716) 447-6205.<br />

Whether you are looking for a family physician or medical specialist, seeking<br />

healthcare information or classes, or need to know more about community support<br />

services, <strong>Health</strong>Connection can help.<br />

<strong>Health</strong>Connection <strong>Health</strong> Education Programs<br />

Programs are free unless noted otherwise and available to the public.<br />

Space is limited, please call (716) 447-6205 to register.<br />

On g o i n g Cl a s s e s:<br />

(call for dates, locations, and to register)<br />

Pre-Diabetes Education<br />

Diabetes Education<br />

Childbirth Class<br />

CPR for Family and Friends<br />

Babysitting Class<br />

Breastfeeding Class<br />

Gestational Diabetes<br />

Smoking Cessation<br />

Up c o m i n g Cl a s s e s:<br />

(space is limited, please call to register)<br />

Sun Safe<br />

Appletree Business Park<br />

May 4 at 6:30 p.m.<br />

Is Total Knee or Hip<br />

Replacement in Your Future?<br />

Father Baker Manor<br />

May 5 at 7 p.m.<br />

Shapedown<br />

Appletree Business Park<br />

May 5, 7, 12, 19, 26 at 6:30 p.m.<br />

Technological Advances in the<br />

Treatment of Acute Stroke<br />

Appletree Business Park<br />

May 19 at 6:30 p.m.<br />

Stroke Recognition & Prevention<br />

Appletree Business Park<br />

May 21 at 6:30 p.m.<br />

Prime of Our Lives<br />

Women’s Program<br />

Williamsville Diagnostic Center<br />

May 5, 13, 19 at 5:30 p.m.<br />

Abnormal Uterine Bleeding<br />

Appletree Business Park<br />

June 2 at 6:30 p.m.<br />

Visit www.chsbuffalo.org for an ongoing list of programs.<br />

Look Well. Live Well. Feel Well.<br />

8 www.chsbuffalo.org

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!