JOB DESCRIPTION DATA MINING ANALYST
JOB DESCRIPTION DATA MINING ANALYST JOB DESCRIPTION DATA MINING ANALYST
* Create organized project files in accordance with dept. policies and procedures * Provide project lead or project sponsor with status reports throughout assigned projects Problem Resolution- Participate in the activities related to problem resolution. * Respond to customer concerns/issues with sense of urgency * Thoroughly document customer concerns/issues * Escalate concerns/issues to supervisor when outside of area of responsibility * Provide feedback to management/departments concerning recurring concerns/issues Team Interfaces/Customer Service- Establish and maintain a professional relationship with internal/external customers, team members and department contacts. * Cooperate with team members to meet goals or complete tasks * Provide customer service that exceeds customer expectations * Treat all internal/external customers, team members and department contacts with dignity/respect and superior service * Escalate work flow and communication issues to supervisor Related Duties as Assigned- * The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents * Consequently, job incumbents may be asked to perform other duties as required * Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above * Please contact your local Employee Relations representative to request a review of any such accommodations. MINIMUM QUALIFICATIONS Applicant for this job will be expected to meet the following minimum qualifications. Education * Bachelor's degree in Engineering, Statistics, Operations Research, Mathematics, MIS, Psychology, or related field required. * Master's degree in Engineering, Statistics, Mathematics, Operations Research, Psychology, MIS, or related field preferred. Equivalent work experience in a similar position may be substituted for educational requirements. Experience * Minimum two years experience in statistics, data mining, or direct marketing consulting required. Technical * Advanced knowledge of MS Word, Excel, Access, and PowerPoint Required * Knowledge of program languages (e.g., C++ C, etc.) preferred
* Knowledge of Databases (SQL, IBMDB2) preferred * Knowledge of Statistical Software (SAS Enterprise Miner, SAS Enterprise Guide, SPSS, etc.) preferred Other * None
* Create organized project files in accordance with dept. policies and procedures<br />
* Provide project lead or project sponsor with status reports throughout assigned projects<br />
Problem Resolution- Participate in the activities related to problem resolution.<br />
* Respond to customer concerns/issues with sense of urgency<br />
* Thoroughly document customer concerns/issues<br />
* Escalate concerns/issues to supervisor when outside of area of responsibility<br />
* Provide feedback to management/departments concerning recurring concerns/issues<br />
Team Interfaces/Customer Service- Establish and maintain a professional relationship<br />
with internal/external customers, team members and department contacts.<br />
* Cooperate with team members to meet goals or complete tasks<br />
* Provide customer service that exceeds customer expectations<br />
* Treat all internal/external customers, team members and department contacts with<br />
dignity/respect and superior service<br />
* Escalate work flow and communication issues to supervisor<br />
Related Duties as Assigned-<br />
* The job description documents the general nature and level of work but is not intended<br />
to be a comprehensive list of all activities, duties, and responsibilities required of job<br />
incumbents<br />
* Consequently, job incumbents may be asked to perform other duties as required<br />
* Also note, that reasonable accommodations may be made to enable individuals with<br />
disabilities to perform the functions outlined above<br />
* Please contact your local Employee Relations representative to request a review of any<br />
such accommodations.<br />
MINIMUM QUALIFICATIONS<br />
Applicant for this job will be expected to meet the following minimum qualifications.<br />
Education<br />
* Bachelor's degree in Engineering, Statistics, Operations Research, Mathematics, MIS,<br />
Psychology, or related field required.<br />
* Master's degree in Engineering, Statistics, Mathematics, Operations Research,<br />
Psychology, MIS, or related field preferred. Equivalent work experience in a similar<br />
position may be substituted for educational requirements.<br />
Experience<br />
* Minimum two years experience in statistics, data mining, or direct marketing consulting<br />
required.<br />
Technical<br />
* Advanced knowledge of MS Word, Excel, Access, and PowerPoint Required<br />
* Knowledge of program languages (e.g., C++ C, etc.) preferred
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