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STRONG OPERATING COST DISCIPLINE: -1.3% Y/Y AT<br />
CONSTANT FX AND PERIMETER; -4% Y/Y NET OF CEE REGION<br />
STAFF EXPENSES<br />
OTHER ADMIN. EXPENSES<br />
AND EXPENSE RECOVERIES<br />
(mln) (mln) (mln)<br />
-1.8%<br />
-3.4%<br />
+6.5%<br />
+2.4%<br />
+2.1%<br />
-0.7%<br />
DEPRECIATION<br />
+0.8% -3.6%<br />
+4.6%<br />
+0.7%<br />
2,541<br />
2,445 2,496<br />
1,244<br />
1,334 1,325<br />
303<br />
357<br />
-11.2%<br />
-13.8%<br />
317<br />
1Q07 4Q07 1Q08<br />
1Q07 4Q07 1Q08<br />
1Q07 4Q07 1Q08<br />
• Staff costs reduced by 3.4% y/y at constant FX and perimeter, as FTE savings more than offset the<br />
impact of growth initiatives:<br />
9<br />
<br />
<br />
<br />
<br />
Significant headcount rationalization initiatives across the <strong>Group</strong><br />
Lower variable compensation in MIB and AM, following financial market downturn<br />
Negative impact from labor contract renewals in Italy and Germany (~30 mln)<br />
Growth in CEE Region, +12.4% y/y at constant FX & Perimeter, mainly due to network expansion<br />
• Other administrative expenses up 2.4% y/y at constant FX and perimeter, despite +16.2% y/y in<br />
CEE Region due to branch openings<br />
At constant FX & Perimeter