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NET COMMISSIONS WEAKNESS (-9.3% Y/Y), DUE TO PRESSURE ON<br />

MARKET- RELATED FEES AND CHANGING FOCUS IN RETAIL<br />

NET COMMISSIONS FROM<br />

INVESTMENT SERVICES, mln<br />

1,387<br />

-15.6%<br />

1,170<br />

• Decrease of 16% y/y due to:<br />

mix of bond placed shift from third party to own bonds<br />

lower Asset management fees given market weakness<br />

• Asset Management: -13 bln outflows in 1Q08, over 90%<br />

captive, but…<br />

1Q07<br />

1Q08<br />

• …more than balanced in Retail Italy and Private by sales<br />

of other financial assets (10.2 bln overall), confirming the<br />

strength of UCG customer franchise<br />

OTHER NET COMMISSIONS (1) , mln<br />

-2.6%<br />

1,325 1,290<br />

• Other net commissions stable net of the deconsolidation of<br />

2S Germany and the decrease of derivative sales in Corporate<br />

Austria and Germany (over 30 mln overall)<br />

• Positive trend on fees from loans in CEE<br />

8<br />

1Q07<br />

1Q08<br />

• Retail decrease related to change of focus:<br />

sales of zero-fee accounts, increasing net interest income<br />

zero fee to increase use of more cost efficient Internet channel<br />

•Corporate and MIB fees reflect lower structured finance<br />

activity<br />

(1) Current accounts, loans and guarantees, Collection and payment services, Forex dealing and Other services

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