Annual report 2004 (PDF, 4141 kB) - Unicredit Bank

7 OPERATING EXPENSES
Operating expenses
31 December 2004 31 December 2003
CZK m
CZK m
Staff costs (see below) 537 511
Depreciation and amortisation 216 260
Administrative expenses 131 110
Communications 38 34
Advertising and marketing 105 63
Compulsory deposit insurance 58 28
Professional services 19 39
Office and car maintenance 17 18
Operating lease rentals 61 54
IT maintenance 78 75
Office equipment 15 8
Other expenses related to employees 10 10
Addition of specific provisions (note 27) 21 0
Tax penalty 22 0
Loss on sale of property and equipment 0 8
Other 22 18
1 350 1 236
Staff costs
Wages and salaries 393 377
Social security costs and social fund contributions 139 130
Pension costs 5 4
537 511
The average number of employees of the Group during 2004 was 802 (2003: 841).
8 IMPAIRMENT LOSSES ON LOANS AND ADVANCES TO CUSTOMERS
31 December 2004 31 December 2003
CZK m
CZK m
Release/(charge) of provision for impairment (Note 17) -102 52
Amounts due from clients written off -18 -11
Recovery of loans previously written off 13 0
Total net additions to provisions -107 41
79