Government-funded programmes and services for vulnerable - Unicef
Government-funded programmes and services for vulnerable - Unicef
Government-funded programmes and services for vulnerable - Unicef
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Department of Social Development<br />
manner, into rural <strong>and</strong> outlying underserviced communities. The <strong>services</strong> offered at the<br />
centres include accessing birth certificates <strong>and</strong> identity documents, grants <strong>and</strong> housing<br />
applications. 36<br />
There are not enough Thusong centres in the targeted communities, so the travelling<br />
distance <strong>and</strong> cost involved remain barriers in some of the communities serviced by these<br />
centres. In addition, the centres are insufficiently resourced. For example, the study<br />
conducted by Peters <strong>and</strong> Williams (2009) in the Ratlou district in the North West province<br />
found that there was only one Thusong centre in the district. It was at least 10 kilometres<br />
from the closest villages. At the time of the study, the cost of transport <strong>for</strong> those closest to<br />
the centre was R7, a significant sum of money <strong>for</strong> the impoverished community members<br />
of Ratlou. Furthermore, there is only one staff member staffing the centre <strong>and</strong> the centre<br />
has no computer facilities, so all applications have to be sent to district offices to be<br />
processed.<br />
The South African Social Security Agency (SASSA) does deploy mobile units into rural<br />
communities. However, as in the case of the DoHA’s mobile units, rural communities find<br />
it difficult to access some of these mobile <strong>services</strong>.<br />
Reasons <strong>for</strong> their difficulties include insufficient consultation with communities about<br />
where mobile <strong>services</strong> should be sent, <strong>and</strong> lack of accessible <strong>and</strong> accurate in<strong>for</strong>mation<br />
about where <strong>and</strong> when mobile service delivery units will be available in rural areas. For<br />
example, in the Ratlou district, reliance is placed on a social network <strong>for</strong> the distribution<br />
of in<strong>for</strong>mation about the days on which mobile trucks will visit a particular area. The<br />
social network is made up of community development workers, ward councillors, ward<br />
committees, tribal authorities, chiefs <strong>and</strong> local pension committees. The social network<br />
cannot be relied on to convey the in<strong>for</strong>mation (Peters & Williams 2009).<br />
No social assistance <strong>for</strong> children aged 16–18 in 2010/11<br />
Section 28(3) of the Constitution defines a child as anyone younger than the age of<br />
18 years. Up until 31 December 2009, the CSG was only available <strong>for</strong> poor children<br />
younger than 15 years of age. This age limit was increased on 1 January 2010. The new<br />
Regulations to the Social Assistance Act, described in some detail in Table 3.1, have<br />
effectively increased the eligibility age to 18 in a phased-in manner between 2010 <strong>and</strong><br />
2012. In effect, children between the ages of 15 <strong>and</strong> 16 can apply in 2010. However,<br />
the Regulations exclude poor children who are over the age of 16 but younger than 18<br />
in 2010 from applying <strong>for</strong> the grant, <strong>and</strong> will exclude those older than 17 but younger<br />
than 18 from applying in 2011. The latter two groups will only qualify in 2011 <strong>and</strong> 2012<br />
respectively.<br />
The complexity of the manner in which the age limit is to be incrementally increased<br />
already caused confusion <strong>and</strong> improper application of the new Regulations by SASSA<br />
officials <strong>and</strong> social workers in the first two months of 2010. The Black Sash noted in<br />
a letter to the Cape Times (9 February 2010) that they had received numerous calls to<br />
their paralegal help desks regarding the phased-in extension of the CSG ‘from social<br />
workers in [the DoSD] asking us to explain how the extension of the grant works. It is a<br />
bit disheartening when the officials don’t even know what’s going on. They may well be<br />
turning away eligible applicants simply because they are confused’.<br />
36 Thusong Service Centres, Business Plan 2006–2014 <strong>and</strong> www.thusong.gov.za<br />
67