OS X Support Essentials 10.8 - Training - Apple
OS X Support Essentials 10.8 - Training - Apple
OS X Support Essentials 10.8 - Training - Apple
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<strong>OS</strong> X <strong>Support</strong> <strong>Essentials</strong> <strong>10.8</strong> Exam Preparation Guide<br />
Part One: Installation and Configuration<br />
Upon completion of Part One, “Installation and Configuration” in <strong>OS</strong> X<br />
Mountain Lion <strong>Support</strong> <strong>Essentials</strong>, you should be able to complete the<br />
following tasks. Ten items from Part One are included in the pool of exam<br />
questions. Questions are drawn randomly from the following objectives:<br />
• Describe the process for creating an external Mountain Lion Recovery<br />
volume.<br />
• State the methods by which the Mountain Lion installer may be<br />
obtained.<br />
• State the minimum hardware and software requirements to install<br />
<strong>OS</strong> X Mountain Lion.<br />
• State the current minimum hardware and software requirements.<br />
• Given a Mac with <strong>OS</strong> X installed, verify that the computer meets the<br />
minimum hardware requirements to install the latest <strong>OS</strong> X software.<br />
• List four critical steps that should be taken prior to installing <strong>OS</strong> X.<br />
• State the types and sources of data that Migration Assistant can<br />
migrate data from.<br />
• Given a Mac with Internet access, identify the latest version of firmware<br />
available for the computer.<br />
• Navigate to the <strong>Support</strong> or Downloads pages on the <strong>Apple</strong> website to<br />
find the latest compatible firmware update.<br />
• Describe the process for reinstalling <strong>OS</strong> X using the Mountain Lion<br />
Recovery volume.<br />
• Describe how formatting a Mac computer’s hard disk into a single<br />
partition can simplify the process of preparing to install <strong>OS</strong> X.<br />
• Describe how formatting a Mac computer’s hard disk into multiple<br />
partitions can simplify the process of configuring and using the Mac.<br />
• Describe how maintenance of multiple operating systems can be<br />
simplified by installation on a multiple-partition drive.<br />
• Describe how keeping operating system data and user data separate<br />
can be simplified by installation on a multiple-partition drive.<br />
• Describe the <strong>OS</strong> X installation process, including decisions made in<br />
response to Installer interface options.<br />
• List the utilities available to the user when a Mac is booted from the<br />
<strong>OS</strong> X recovery volume.<br />
• Configure a Mac with <strong>OS</strong> X for use on a local area network with<br />
Internet access.<br />
• State where in the GUI interface you configure a Mac computer’s<br />
network settings.<br />
• Describe how configuration profiles are used to manage settings on an<br />
<strong>OS</strong> X computer running Mountain Lion.<br />
• Describe how Setup Assistant is used to configure settings on an <strong>OS</strong> X<br />
computer running Mountain Lion.<br />
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