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bus & paratransit conference & international bus roadeo / bus rapid ...

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tuesday<br />

tuesday<br />

B<br />

Telling Your Story to the Media<br />

9:45 - 11:15 a.m.<br />

Willow A, Level 2<br />

How to successfully deal with the media.<br />

A media interview should be a two-way street offering<br />

an opportunity for the reporter and for you. The reporter<br />

wants information for a news story, but you want to do the<br />

interview to tell your organization’s story and point of view.<br />

This session will explore how to successfully tell your story,<br />

starting with the preparation needed before an interview<br />

takes place. It will also offer advice on how to coordinate<br />

with your press officer and how to work with print, radio,<br />

and television reporters.<br />

Moder at or<br />

• Andrea Packer, chief communications officer, Utah Transit<br />

Authority, Salt Lake City, UT<br />

Pa nel is t s<br />

• Meg Kester, marketing & communications manager, Intercity<br />

Transit, Olympia, WA<br />

• Mary Fetsch, communications director, Tri-County Metropolitan<br />

Transportation District of Oregon, Portland, OR<br />

G<br />

More Efficient Training Departments, Bet ter Information<br />

to Staff, and Leveraging Technology to our Advantage<br />

• George Stites, supervisor, fleet engineering, King County Metro<br />

Transit, Tukwila, WA<br />

F rom T r a ining Bus t o Pa s senger Service<br />

• Louis G. Maiello, surface transit training-subject matter expert,<br />

FAAC Incorporated, Ann Arbor, MI<br />

De v e l oping a M a in t e n a nce T r a ining C u r r icul u m<br />

• Brian Markey, maintenance instructor, Los Angeles County<br />

Metropolitan Transportation Authority, Los Angeles, CA<br />

International Business Opportunities<br />

9:45 - 11:15 a.m.<br />

Issaquah, Level 3<br />

A special session for APTA <strong>bus</strong>iness members.<br />

Interested in expanding your <strong>international</strong> <strong>bus</strong>iness or<br />

exploring opportunities outside of the United States? Attend<br />

this session to hear from <strong>international</strong> representatives<br />

about upcoming projects and <strong>bus</strong>iness opportunities in their<br />

countries — Australia, United Arab Emirates (U.A.E.), India,<br />

and Brazil.<br />

D<br />

Training Strategies for<br />

Optimum Performance<br />

9:45 - 11:15 a.m.<br />

Willow B, Level 2<br />

Approaches that benefit employees and employers.<br />

Training is critical to developing strong, capable employees<br />

needed to meet today’s transit challenges. Employees are<br />

being stretched and asked to perform more and different<br />

duties. Technology has impacted all of us from driving a <strong>bus</strong>,<br />

to scheduling a route, to supervising employees who rarely<br />

come into a job site. How can we maintain effective training<br />

and continue to grow our employees to meet today’s transit<br />

challenges?<br />

Moder at or<br />

• Jeffrey Wharton, chair, APTA Business Member Business<br />

Development Committee, and executive vice president/general<br />

manager, IMPulse NC, INC., Mount Olive, NC<br />

Pa nel is t s<br />

• Saeed Mohammed Fadhei Al-Hameli, general manager<strong>bus</strong><br />

transportation, Department of Transport, Abu Dhabi, U.A.E.<br />

• Scott Grenda, chairman, Bus Industry Confederation,<br />

Victoria, Australia<br />

• Ajai Mathur, chief operating officer, Urban Mass Transit<br />

Company, Delhi, India<br />

• Helcio Raymundo, co-director, R&B Engineering and<br />

Architecture LTD, Sao Paulo, Brazil<br />

Moder at or<br />

• William E. Snell, senior instructor, San Mateo County Transit<br />

District, South San Francisco, CA<br />

50 51

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