bus & paratransit conference & international bus roadeo / bus rapid ...

Monday
monday
G
Quality Initiatives in Transit:
The Return On Investment
4 - 5:30 p.m.
Willow B, Level 2
The economic times are tough....can we afford to put
extra efforts into quality efforts?
Our customers expect quality service even when the
economy is down. If we take additional steps to strengthen
the quality of our services and to implement quality assurance
into our operations, can we reasonably accommodate these
new efforts and is there a heavy cost in time and budget?
Make sure you attend this informative session to hear from
your peers who have found that commitment to quality does
indeed provide a return on investment!
Moder at or
• Joyce Eleanor, vice chair-bus & paratransit operations, APTA,
and chief executive officer, Community Transit, Snohomish
County, WA
community based planning and partnerships to overcome
barriers and make transit and land use linkages that achieve
greater access and transit use by pedestrian, bike, and the
elderly users.
AICP CM CREDITS 1.5 awarded
Moder at or
• Ronald J. Kilcoyne, chair, APTA Systems Management and
Operations Planning Subcommittee, and chief executive officer,
Greater Bridgeport Transit, Bridgeport, CT
Pa nel is t s
• Brant Lyerla, project development coordinator, Sound Transit,
Seattle, WA
• Keisha T. Ransome*, regional planner, KFH Group,
Incorporated, Bethesda, MD
• Nina Walfoort*, director of marketing & planning, Transit
Authority of River City, Louisville, KY
G
Pa nel is t s
• Fred M. Gilliam, president/chief executive officer, Capital
Metropolitan Transportation Authority, Austin, TX
• Bruce A. Abel, assistant general manager, customer & contracted
services, Regional Transportation District, Denver, CO
• Jim Jacobson, deputy general manager, King County Metro
Transit, Seattle, WA
Building Sustainable Communities
with Partnerships
4 - 5:30 p.m.
Grand Ballroom B, Level 2
Effective ways to link transit service with development
for great results.
Public transportation plays an important role in shaping
and building sustainable communities that are pedestrian
and bike friendly and helping to promote better access to
and around station stops and facilities. Yet transit may not
have as much interaction with county and city governments
responsible for local land use planning. Developing good
partnerships with the community planning entities is
essential for achieving results. This session will focus on
T
Roadeo Operators & Mechanics Training
How Does a Transit System Work?
Who Does What?
4 - 5:30 p.m.
Seneca, Level 4
A birds-eye view of how transit systems fit together.
So, you may know who the general manager is and you
know that payroll issues your checks, but do you ever
wonder who else does what in your transit organization?
This session will discuss who is responsible for and how
typical transit functions get done. Find out what other types
of jobs exist in transit. Learn about how you fit and tips on
affecting change in your organization.
CERTIFICATE OF ATTENDANCE awarded upon completion
of course.
T r a iner
• Christine Anderson, chair, APTA Bus & Paratransit
Conference Planning Subcommittee, and special projects
manager, King County Transit Metro, Seattle, WA
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