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Monday, May 4<br />

7 - 8:15 a.m.<br />

Business Member Annual<br />

Meeting & Election of Officers<br />

Willow A, Level 2<br />

Vice Chair-Business Members, Sharon Greene<br />

7 a.m. - 5:30 a.m.<br />

• APTA Registration Desk<br />

• Host Information Desk<br />

Aspen, Level 2<br />

7:15 - 8:15 a.m.<br />

Small Operations Committee<br />

Grand Ballroom A, Level 2<br />

Chair, Peter Varga<br />

7:15 - 8:30 a.m.<br />

Quality Service Task Force<br />

Juniper, Level 2<br />

Co-chairs, Fred M. Gilliam & Richard L. Ruddell<br />

7:30 - 8:30 a.m.<br />

Coffee Service<br />

Grand Ballroom Foyer, Level 2<br />

8 a.m. - 5 p.m.<br />

• Moderators/Speakers<br />

& A/V Preview Room<br />

Fremont, Level 3<br />

• TCRP Information Center<br />

Grand Ballroom Foyer, Level 2<br />

• Business Member Resource Room<br />

Douglas, Level 2<br />

monday<br />

GENERAL FORUM<br />

When the Going Gets Tough…<br />

8:30 - 10 a.m.<br />

Grand Ballroom C, Level 2<br />

Making a sense of humor your armor<br />

against trying times.<br />

Can comedy save us from today’s woes?<br />

Not exactly, but it can help us look at the<br />

future of the transit industry with a fresh<br />

Kathy Buckley perspective. This session will use humor to<br />

help us rise above the adversities we face<br />

in our industry today for a better tomorrow. You will learn<br />

how to overcome obstacles by turning negative situations<br />

into positive opportunities. Experience how a positive<br />

outlook can bring about positive outcomes! Ms. Buckley will<br />

not only prove there is light at the end of the tunnel, but also<br />

show you how to find it. This session will certainly make you<br />

laugh, but it will teach you about perception, optimism and<br />

hope at the same time.<br />

This can’t miss event featuring Kathy Buckley will inspire<br />

you if not leave you completely riveted. Ms. Buckley is a five<br />

time American Comedy Award winning comedian who is<br />

hearing impaired. Her story is nothing short of an incredible<br />

life journey that is far from over. She is also a gifted awardwinning<br />

actress, accomplished author, and renowned<br />

inspirational speaker who will share her story of overcoming<br />

some of the most difficult obstacles in life one can imagine,<br />

and how she met those challenges with dignity, courage,<br />

and laughter.<br />

Ms. Buckley’s presentation will be followed by Q&A and a<br />

book signing.<br />

P r e siding<br />

• Doran J. Barnes, vice chair-human resources, APTA;<br />

chair, APTA Blue Ribbon Panel on Workforce Development;<br />

and executive director, Foothill Transit, West Covina, CA<br />

Guest Spe a k e r<br />

• Kathy Buckley<br />

24<br />

25

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