bus & paratransit conference & international bus roadeo / bus rapid ...

Monday bus roAdeo
Location & Travel Information
The roadeo is being held at the King County Metro
Transit Safety and Training Center, 11911 East Marginal
Way South, Tukwila, WA, 98168-5122. Total travel time
from the Westin and Sheraton Hotels to the roadeo site is 25
minutes. King County Metro is providing round-trip express
service daily between both hotels and the roadeo site. On
Saturday, the service begins at 7 a.m. for competitors. On
Sunday, the service begins at 6 a.m. for competitors and
6:30 a.m. for spectators. Limited parking is available at the
roadeo site. Maps and directions are available at the roadeo
and conference registration desks.
Customer Service Challenge
For the fourth year, the Customer Service Challenge joins
the traditional Operator and Mechanic Competitions. The
event allows bus operators to test their customer service
skills in some distinctive customer interface scenarios.
(See page 35 for details.)
Conference Sessions/
Targeted Training Sessions
As part of the conference, not only are all traditional
conference sessions and activities open to the roadeo
participants, but targeted training sessions are also offered.
These sessions include topics such as: route planning for
operators, defusing hostile situations, fitness for duty, new
gadgets on the bus, troubleshooting, preparing to supervise,
and balancing work and life.
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